Good when works 5/5
I like to order with the app because my kids are picky and don’t want half the stuff in a hamburger! When it works it’s good to have.
Needs work 2/5
The app has a glitch that if you order something that isn’t available...it dumps out your whole order. And there is no inclination that the item that you’re allowed to put in your cart is “ unavailable” at the selected store. And you don’t know what the item is. You have to check the cart item by item as you order. It’s a bit frustrating.
By RedKoala 887
Nice. Love it! Major deal action
Not the best 3/5
Not able to order everything the store offers also cannot order unsweet tea with double whopper meal.
App issues 3/5
App not working on any longer. App is updated
Excellent Service just disappointed in the strawberry shake no longer available
Can’t add sauces to order 3/5
Please allow users to be able to add sauces to an item!
Cold burgers good taste 3/5
Burgers are always cold. But the taste is there so you just need to make them warmer!
Lack of Customisation... 2/5
Can’t order sandwiches without buns or have an alternative bun option. I’m allergic to sesame seeds.
Fresh Fresh Fresh 5/5
By Big Gourmet
Always Fresh Always Hot Delicious And A Healthy Tasty Burgers FOOD!!! Keep UP THE GREAT WORK WE SUPPORT YOU 100%‼️‼️‼️
McDonald’s App is Better 2/5
Last thing I want to do is create another account and another password. Just let mE use my google or Facebook account to sign up!
Poor service in Kenner,La. 1/5
By di ketcham
The store on West Esplanades street had very bad service. On January 15th at 5:10 I waited in their drive thru for almost 30mins a car in front of me and 4cares behind me. When I finally got to place my order I then went to the second window to pay fir it they told me that they were only taking cash. I ask why they waited till I got to the window to tell me. I keep asking them their store number they work under and just got their phone number. I was so mad and told they should let people know before they take their order. Not happy with this store or the people that work there. Please address this issue.
Thank you so much,
Almost impossible to order from app 1/5
It is almost impossible to order from the app. Almost every single time I add to my cart, when I go to check out it says unable to order and it clears my cart
Great App!! 5/5
Burger King has a great layout, which makes it super user friendly.
Technical issues 1/5
Try ordering thru the mobile app and I keep getting the message not available until 6:30 a.m. Then the message comes up “Oops there was an error on our end”.
Wells Fargo Debit 5/5
Only issue is I cannot use my Wells Fargo debit to make purchases through the app.
What’s the use of this ap if I can’t place an order? I have ordered BK thru this app before but whatever update was done now it says order can’t be completed please change restaurant...next restaurant is about 2 hrs from me. It won’t let you customize the order and it keeps saying can’t be completed. USELESS APP!!!! DO NOT DOWNLOAD.
Burger King 5/5
By father siccardi
Thank you for your business
Updates often 5/5
Ordered from several fast food apps. This one and the McDonald’s seem to be the best and most stable, although i prefer the retro aesthetic and ease of use here. Keep it up!
Flame Broiled uniqueness 5/5
Perfectly salted, tastes fresh, one hecka value for $
BK App 5/5
By Ray W Z
You have the BEST app and food of ALL the fast food businesses, without a doubt.!! When we are out and someone suggest fast food Burger King is our ONLY choice.For Value and Great food you can’t be beat.!!
You get the same price as you would when you go through the drive thru!
App never works!! 1/5
App never works. Every time I place a order it can’t connect to a restaurant. Lags and glitches.Drops items off of my order. Worst food app ever. Save yourself sometimes and just go in person or use McDonald’s app they are cheaper and their app works
Thumbs up. Works great
Extra money charges 1/5
Every time I use this app to order online the ending total is 2-4 dollars more than it should be. The receipt it shows at the end will be correct yet I’m always getting over charged!
I’m very disappointed in the BK App. Tons of glitches, the coupons don’t work, there is no support. I’ve tried contacting customer service to get a partial refund since my order total was more than what it should’ve been. They stopped responding. This should tell you everything.
In Hawaii and Alaska it does not work at all! Can't even order online with regular menu prices. C'mon BK up your game already!
best QSR app! 5/5
all around amazing app
App doesn’t work 1/5
Worst app ever. You can never modify your order. Old app did the same thing
Best fast food app 5/5
I have all the fast food apps, and Burger King by far has the best deals!!! Surpass any other food chain app with crazy amounts of food for cheap!
Beyond Frustrating 1/5
This app is beyond frustrating. You take the time to put in your family’s order and then it errors out at checkout. What a waste of time.
This app is the worst 1/5
You literally cannot order more than one meal without the app crashing. Every single time for months we have tried ordering thru the app and we have a family of three and we cannot order. It will say cannot complete order and you can’t even go modify the cart it will delete the entire thing. So every single time whataburger and chicfila get our business instead. Your app team would really benefit from looking at how theirs work!
Order never fulfilled but card charged anyway 1/5
They charged my card for an ordered I never picked up because they were closed .... The app advised to visit bk.com\support and that page has a 404 error! Clearly that api endpoint doesn’t work... Sooo Who am I supposed to contact then? This is frustrating!
Think twice about doing anything from this app ...BK is literally stealing customers money with no refund...This is coming from a Software Engineer myself...you’ve been warned!
Love this app 5/5
Fast easy service at your fingertips. If you don’t want to dig in purse or wallet for card , you can pay with Apple Pay !
Love Burger King! 5/5
By Marshall Fulkerson
Great app love the food!!
App offers 5/5
Best offers, much better than McDonald’s. Great value
Simplicity and Convenience 5/5
I don’t typically review apps, but the BK app makes everything so easy. I’ve tried a couple of their competitor’s apps and they usually link you outside of the app for special deals or delivery, but BK gets it all done in the same place. Best fast food app out there by far.
Outstanding service and staff. Very polite. I enjoyed my visit.
Great app. Really great apps 5/5
Not Happy 5/5
I ordered from Burger King at 6:32. My food didn’t arrive until 8:20. No one could locate the driver. My food was cold and the crispy chicken was burnt to a crisp. Very angry, disappointed and unsatisfied!! Driver said he hadn’t been contacted for a pickup until 6 minutes before it was delivered. This should have been zero stars!!!
No menu... Not many locations available... 1/5
By Still Worshipping
This is awful design. There’s no way to see a menu without acting as if you’re placing an actual order. Then, most locations (and, I live in a major metro area) are not participating in app ordering. Further, this new update shows a menu error after going through the motions. It’s a very bad experience. And, it’s been this way for a couple of years, so I’m surprised that the experience hasn’t been corrected.
Good and fast service 5/5
By Juliaet's mommy
My order is canceledX3 1/5
Somehow my order was canceled 3 times when I try to order on this app
Honestly this is one of the glitchiest apps I’ve ever dealt with. I’ve never been able to place an order with it, it can NEVER process payments. Every other food app I’ve used can.
Can’t change or cancel orders 1/5
BK this basic customer service and convenience that every other app has. I accidentally placed an order for a BK in another city. Granted I should’ve double checked the restaurant I was ordering at but the one I needed was only down the street so I assumed geo location would choose that one. Now I can’t edit the order to change the location and you already charged my card. Having to call up customer service to fix this issue is excessive especially when all your competitors offer the option to cancel an order or change the location prior to pick up. Seems like you want us to have it your way not our way
Burger King 5/5
One of the best apps on the market if you are looking for a good deal.
By lord gabrius
Saddly I have to write this review, but they closed before the actual closing time, up to 30 mins before it. It was really upsetting that I had to go to McDonald’s, and it was pretty good. I’m thinking of switching up. And I think everyone should do the same.