Can’t download 1/5
By chat noir de la mort
I can’t even download this. It loads up 50% and it doesn’t finish
Just one thing missing 5/5
I love the app but some restaurants let you order lunch in the mourning and the one closest to my house is one of them, please make the app able to recognize which restaurants offer all day lunch.
Burger King Bangerter by Airport SLC 5/5
Lightening fast mobile order. Customer service is incredible. After two orders they knew me by name.
Charging money without providing service 1/5
By Darkhan Sarsekeyev
Last time made online order and when I arrived to the restaurant it was already closed. App didn’t return my money even if I submitted a message to customer support. Be careful with mobile orders
Quick and easy 5/5
Such a brilliant way to get a quick bite when you don’t want to cook!
Can't run on the IPhone 5. I'm not spending $1000 to upgrade my phone. This company doesn't care about backwards compatibility.
Don’t work 1/5
By gold boyd1234567890
By urrrrr. dad
The customizing on here is ridiculous! How can you not upgrade your “specials” to include large sizes? I thought in the corporate world it’s always upsell, upsell, upsell. At least in all my restaurants that’s what they wanted us to do
App is glitchy hard to use offers 2/5
Not many of the special offers work on mobile app
Ez Pz 5/5
It’s ez to use, so ez ur 94 yr grandma could use it!
You can’t order a Whopper, trying to order one just gives you an error message. You can’t complete any orders at all because of more error messages. Terrible app.
Burger King customization options 4/5
Good app but please add option to remove the bun for us gluten free/ low carbers
Waste of space 1/5
Wish I could give this zero stars . Cannot checkout .. tried deleting and reinstalling app but still will not do mobile orders or process anything with Apple Pay or my cc.. app times out at checkout
Mobile Pay not working 1/5
If you fix the app so that mobile payments work, it would be wonderful considering some of the coupons only work with mobile payments. This hasn't worked for over a month.
Missing customization ability 3/5
This app is good but still needs to be improved. You can’t customize your order like you do in the store (for example a soda with no ice, extra toppings, etc). Not quite ready yet.
Never works 1/5
Can’t load prices after I add items to an order. This has happened numerous times.
Refund Not Possible 2/5
Ordered through this app, when I got there they didn’t have what I ordered them saying “ it’s best to not use the app because we might not have it” so I lost 3.76$ because they “Can’t refund my money”
PSA: not all BK restaurants are like this, just happens to be my small town with low expectations
Barely able to see anyone through these flies app is great restaurant is not even close to being acceptable to eat in
Credit Card info stolen 1/5
Used this app a couple times, then got a notification from my bank asking if I had just made a purchase at a location 30 miles from me.
Can’t process payment error. 2/5
App would be 5 stars if they can fix the processing payment error that has arisen over the last few weeks. I even tried deleting and reinstalling app, but to no avail. It won’t work with my Apple Pay or my credit card info anymore. So until they fix it, I’ll avoid the app and BK restaurants altogether out of sheer frustration with this situation.
Unable to process payment error 1/5
By Doodles mcguillicutty
With 3 cards and Apple Pay, payment hasn’t been able to be processed for weeks now. I contacted the app team and I was told my accounts were all denied due to fraud.... no. One of my accounts have been reported as fraud. I even used my phone with Apple Pay at the drive through. App developers get on it!its ok. Sonic is across the street.
Another issue 1/5
I miss my order up again this is like 110th time this is happened tired of going there I’m going to stop
This restaurant doesn’t offer cups for water
Error Retrieving Item Pricing 2/5
Got “Error retrieving item pricing” message the last three times I tried to place a mobile order. Please fix!!!!!
What’s happening. 2/5
This app used to give me some of the best coupons for Burger King. But now it only gives me the choice of choosing between for Latin American languages. I don’t know if that app has a bad location tracker but I would love to order some of the great foods seen in Argentina but I am in Durham North Carolina. Fix this please
Unable to use. 1/5
Unable to use. App won’t update, making it unusable. Please fix!
Payment issues 2/5
App was working perfectly fine when I first downloaded it. But lately every time when it comes to payment, the payment is always declined. I’ve check all the info and it makes current and correct. Still didn’t work. Erased the app and downloaded the app again with all the correct credit card info and still gets denied. I got annoyed and decided to delete the app entirely.
payment method not accepted 2/5
Try logging out replace payment method nothing works
The King Lives 5/5
The Burger King App always takes care of me with dynamite deals and great food cooked my way, have it your way and order from the App it will put a smile on your face!
Good app 5/5
I really like this app. They offer really good deals and are fast to prepare the food. The only modification I wish they would make is letting us specify how many creamers and sugars to add to the coffee
Bk App 3/5
It would be nice if they updated the app where you can customize your order such as being able to select no ice or light ice or when ordering fries you can choose an option for no salt. Please fix!!! McDonald’s app will allow you to do these things!
Get my order right 1/5
I just went to the Burger King at 2256 Ambassador Caffery parkway in Lafayette La. I had to pay extra to get cheese on my whopper and crispy chicken. Asked for lettuce mustard and mayonnaise only. Received no cheese and fully loaded on both. Now no one will answer phone. Seriously I’m really upset. I will never go back.
Don’t have it your way. 1/5
By Maker dude
When you get a special on the app you can’t add bbq to the sandwiches or upsize your drink.
By uncle rumples
I love the deals a true life saver for the fat boy
You can’t customize orders that well. Overall everything is ok
Not working anymore 3/5
App used to be awesome！But recently all sorts of errors is coming up especially when ordering mobile deals and paying on the app becomes an impossible task. It become too much of a hassle and I end up going somewhere else. Please fix the bugs soon
Other than deals it’s not great. 1/5
I love the deals on the app otherwise it’s annoying to navigate and use. I still don’t understand how to make things meals or why it’s $3 for large fries if I can’t make it a meal. Every time I’ve mobile ordered it’s been wrong, but that’s on my local BK. Deals are worth the space it’s taking up tho.
can’t pay with my apple wallet in this app 1/5
Will pop up an error saying credit card in my apple wallet can’t be processed
Not bad 4/5
By J Sort
Hard to modify (extra,lite, add) items. Nice app
Bk App 5/5
Best App Ever. You Can Get The Most Delicious Deal For An Outstanding Price. I Would As Everyone To Down This Add To Get More Food.
Now broken 1/5
It use to be great but no longer works. Mobile payment is broken and customer service is useless.
Gives error trying to process payment and says to use another form of payment. Problem is even adding another card gives same error. Card works fine in the store
I opened two tickets with customer service. In both cases they gave one thing to try but then never responded back after I replied back with results which was same problem.
I tried logging out and back in, reinstalling app, multi cards from different banks, ApplePay.
It worked great for two months now this. BK is about to lose me as a customer.
Customize meals feature is poorly provided 2/5
Couldnt add tomatoes to a chicken sandwich. Couldnt add cheese to a whopper juinior. Your app has the ability to do this but you didnt have the common sense to put all the fixings on your custom entree feature.
Doesn’t work - wish it did! 1/5
Constantly loses my order by the time I get to the restaurant. I hope they can fix it because it is a great idea.
Hasn’t worked for me yet! 1/5
By Andy Kotz/ AKMusic Productions
When I place a “Mobile Order” the app cant add up the items and continually throws up an error message “Ooops! Something went wrong - Dismiss/Retry”.
Absolute junk app. Everyone wants so desperately to have an app for their company that they make things worse for their image and credibility!!
Has yet to work me once after 4 separate attempts... I’m done with this crap.
Payment processing doesn’t work 1/5
I have been able to use this app twice. It no longer processes payments
Order off mobile app.. 4/5
By BKs deals
Should be able to order more than one special deal on mobile app
Can't order anything as long as there's a coupon applied. All you get is "error retrieving menu price". Interesting part is that my friends in TX don't have the issue, I'm in CA. Feels like BK is allowing some of its branches to bypass national promotion using this.