App doesn’t know I’ve paid for my subscription 1/5
By NorthTexasRedHead
The app keeps telling me my subscription has lapsed but they’re getting their monthly fee automatically. They put the blame on me. So, let’s see....I subscribed via their app, they’re taking the money each month and somehow it’s my fault their app doesn’t know I’m paying for the number. Nope, not my fault. Goodbye Burner.
Too difficult to cancel subscription 1/5
By trev99996
Shouldn’t have to jump through 10 hoops to cancel my subscription
Delivery receipt 5/5
By pete8304
I noticed I no longer see if a text had been delivered. Even texting myself on my real number, I got the test text, but it no longer says delivered on burner.
Already putting in work. 5/5
By kjkhdudnxn
I just downloaded it and set up the number and some Indian guy tried to hack my google through the burner number already an amazing app.
Read my pasteboard every time app opens 1/5
By conans
This app has two major issues concern
me: 1. Every time I open the app, it reads the contents of my pasteboard. I don't this this behavior is necessary, and I'm concern about my privacy. 2. This app pops a non standard but custom made review alert even I had app review turned off in App Store settings, and this is definitely a violation of App Review guideline.
SCAM 1/5
By Customer2399
I have canceled this app many times. Emailed customer service. Deleted from subscription payments. Deleted from my phone. Yet they continue to charge me and will not refund my money even though I have documented emails saying I don’t subscribe to the service. This company is a scam. Avoid at all costs as they will continue to charge you each month even if you reach out to cancel. They do not care. SAVE YOUR MONEY. COMPANY IS A SCAM.
Serious privacy concerns 1/5
By Jose Palencia
This app will paste your clipboard every single time you launch it. Uninstall.
Spying on the copy past information 2/5
By IAB111
Burner app keeps capturing any information you have copied in the clipboard memory without invoking a past command in the user interface.
Refused to Cancel and Kept Charging me for months 1/5
By eck499
I cancelled my subscription back in March. The company will not quit charging my bank account. Do not give them payment information. It was an ok app but definitely not as good as other options. Videos rarely worked. I am going to have to contact my bank and force them to stop charging me. I emailed them and they still would not quit.
DO NOT RELY ON THIS APP 1/5
By Indiemojoe
They terminated my account without telling me, said I violated terms of service but refuse to disclose why or allow me into any of my communications without a subpoena.
I was doing absolute nothing remotely questionable with the app. Skip it.
Not impressed 1/5
By Musicklovr
Messages are so crackily that you can’t understand them.
Why???? 3/5
By Miss Independent 2332
I like the app except for two things: why do we have an option to answer? Also, why does it not show up as an iPhone for the recipients?
Rip off 1/5
By Keola90
Bought credits to subscribe and doesn’t even have numbers for my area code.
Cancel 1/5
By thissucjs2321
Too many steps to cancel this subscription.
Total garbage 1/5
By A-NONNY-MOUSE.
This app is completely useless. Very unresponsive, very unintuitive. Does not work on IPhone 11 Pro. Find a better app!!!
This is a scam. Don’t purchase this app 1/5
By GWarrren
This burner stopped working after about a month although it’s an annual contract. It sends you bogus calls that hang up before you can answer. Then it auto-renews without prior authorization and the company refuses to refund your money. Ad Hock Labs has a “F” rating on Better Business Bureau website. Don’t purchase this product and get scammed like I did. I’d give them “0” stars.
Disappointing 1/5
By user0129
I downloaded this app and foolishly entered my information before completing the sign up (because the app made me). I hadn’t made a decision on whether or not I wanted to pay money for it, but it seems like they are clearly trying to make that decision for me. Since I provided them with my info, I have received MORE SPAM calls than EVER. You could say this is a coincidence, but you’d also be idiot.
Good 5/5
By love u no homo
Able to use for tiktok
Fine but unable to cancel! 3/5
By libmomma
The app was fine while I needed to use it but it seemed impossible to cancel when I was done. So frustrating!
Exposes your private number 2/5
By Exprtgmr
I don’t know why but, out of probably more than 100 apps, this is the only one I ever had that is very often doing something on its own when I pull my phone out of my pocket. For one, it has canceled the number so had for it. A few other times I found it trying to access my credit card for additional fees and recently, just stuck on the theme color change feature. Ugh ...
THIS APP IS USELESS FOR TEXTS 1/5
By JohnnyBTodd
Don’t make this mistake. Looks like a nice app in theory ~ but text messages are delayed significantly, if they go thru at all. If they go thru, the text conversation doesn’t make sense because messages sent and received are out of order. I made the mistake of paying for a full year. This app is next to useless for texts...
Almost perfect 3/5
By kenefeh
The only flaw is that the app can’t run videos... other than that it runs great
Warning: subscriptions do not stay cancelled. 1/5
By danlmarmot
Difficult to cancel a subscription--even after cancelling, the subscription reactivated itself and I was still charged for two additional months. Be wary.
They sell your real number 1/5
By heaven no sister¡
I started getting spam calls as soon as I signed up. I actually paid for it too. The reason I got it was so I could have a number that wasn’t constantly bombarded with spam calls but this app made it worse. Don’t use this service to get a new number if you expect it to actually reduce spam calls. Thank you!
Terrible 1/5
By freddie scamoko
Ive not been able to use this app during free trial. I sent an email requesting that my free trial be stopped and theres not a way to unsubscribe. No answer to 2 emails. I dont want to be charged for something i cant use
Fine for texting, terrible call quality 2/5
By Your Average Neighbor
It has worked fine for me for texting to sell stuff on craigslist.But it hasn’t been good for is call quality. Literally every phone call iPad and has been choppy or completely unintelligible. Even with four bars cell signal perfect Wi-Fi coverage. I asked for help from support several times they told me to uninstall and reinstall. that didn’t help. Then, they just gave up and said; well, you need to contact your cell provider and have them fix it.
Which is nuts because my actual cell coverage is perfect, it’s the burner number that is terrible. (Plus, what incentive does actual service provider have to fix the problem?)
Not a valid number 1/5
By katspfnix
You cannot use this app to verify accounts
Difficult to cancel 1/5
By TheJenna1122
If you don’t email them and contact apple support prior to your subscription ending you’ll be charged again. There’s no way to cancel it in the app and getting it deleted takes a matter of days. It works for what it’s needed for but I was not happy with the cancellation process and being charged when I didn’t want the app anymore.
:/ 1/5
By ayra234
So first I made a number okay I tried sending photos and said I had to pay for that I did pay and guess what took my money and did not work great :)
Trash! Burn it! 1/5
By Burnedyuo
Doesn't work with Ebay or Paypal
Wasn’t working right 1/5
By Alwaysintheheat
I love the idea of this app. I had major problems with phone calls being disconnected before I could actually press #1 to accept the call. I would answer and immediately press 1 but they would always disconnect before I could answer. I emailed support but they were absolutely no help. Hey wanted me to do all the basics i already had tried, deleting and reinstalling the app, restarting my phone, etc. If anyone from this app could find a solution to this problem I would get back with it in a heartbeat. Thanks!
? 3/5
By ZJB1127
Unable to send videos
I love this app so much 5/5
By CocoMarieN
I use the Burner app for work and it has made my life so much easier. 🙏🏻🙏🏻🙏🏻
Used Once. Company blocked my use. Kept charging me 1/5
By good90
I used it once. Went back to use it and gave me issues authenticating. Customer Service got back to me days later saying I violated terms of service. I didn’t do anything crazy at all. They kept charging me after terminating. Shady people. Send your money to better apps
Don’t use if jail broke 3/5
By Boomyboomybambam
Attempting to use a line you subscribed to will just shut the app down it seems good but I can’t say for sure since I lost five dollars for nothing
Great app 5/5
By DZ251
I have been using the app for a while now and I really like. The only complaint that I have right is that I can’t send and receive videos. I would like to have this feature because it help a lot.
GIVE US AN OPTION TO SEND VIDEO 2/5
By Carly09097
Great app but it would be much better if we’re able to send video and receive video too.
Amazing app idea. Without a doubt a strong way to combat spam. 4/5
By quantumleap1201
I have not used this all long enough to give it 5 stars. The setup is well done and very user friendly. Every aspect seems extremely customizable, which is a definite plus in my book. 10 minutes in and o have not deleted. Great sign that i we’ll enjoy the app. 7 day trial instead of three. Not overly expensive. First impression..... it is a well thought out and executed app that is worth at the very least a trial run from the masses.
Don’t get 1/5
By oz909
Can’t cancel subscription
Fraudulently lie about app in purchase costs 1/5
By kmdanik
Charged me even when apple confirmed my account was canceled.
I’ve already on two occasions purchased in app credits or other information and they have up charged me about 10%-30% more each time if not more than that. I’m using the app because it is convenient for another number. But they flat out lie about what they charge.
You can receive videos on here.
To get an updated feed you have to go out and back in, and the app doesn’t work like typical messaging in the way it send and receives texts.
Other than that it works as I need it to.
Review 5/5
By dre6000
I don’t receive code confirmation numbers
Add video support, it’s been years 1/5
By swrunner-apps
For the price paid monthly, it’s time for video support on messages. The same “we’re looking into it” will no longer suffice.
I’m an ex customer at the end of the summer. After two years of paying, I expect more. You got too comfortable collecting payments from subscribers.
Its so easy to use and it’s one of the best things I ever used ♥️ 5/5
By lovekadi♥️
thank you for your time
Good but Texts aren’t received 3/5
By SoleilofYlisse
I’ve been texting someone with my burner number and they don’t receive like half my texts.
Worst app 1/5
By hfhens sdn
This app is trash do not download it there’s better ones don’t use this dog s*it
Terrible app 1/5
By BorisPalanov
Are you scammers kidding me? I tie a major sale together using your awful app and after a few texts you make me buy credits to communicate? I’m reporting you to Apple. You should be shut down.
My new number 5/5
By roofcleaner
Will I be able to keep my new number I have now after the week free trial?
Poor service 1/5
By D366678
Call quality was poor to average. I have tried to cancel subscription 3 times following directions and managing through apple account. Customer service is slow to respond and simply copy pasted their frequently asked questions response on how to cancel my subscription and did not address the fact that I cancelled it two months ago and am still being charged. No number to call for further follow up.
Does not work for Tinder 1/5
By Kotyrules
Wasted my money
