Fix Notifications!! 3/5
My monthly subscription ended today. Guess what? I got a notification from the Burner app to inform me of the fact. Yet I still get no notifications for texts. (Yes developer, do not disturb is not enabled). Hopefully they fix the notifications because it is otherwise a good app and fits the need perfectly.
Follow up to reply from Developer.
Thanks for your response. However I can assure you notifications are not working in my case. I have it enabled in the app and settings. I have even reinstalled the app hoping that would resolve.
Happy with the App overall. However notifications are not working on my iPhone X. If this is not resolved by my next monthly renewal I will be returning to GV. I prefer to stick with this so please resolve.
Thank you 5/5
I appreciate the prompt response. But how was I supposed to know that I needed to press “1” to answer a call? If it’s mentioned in the app description or somewhere in the app itself I didn’t see it. At least now I know. ;)
Charged after cancelling subscription 1/5
I was charged after cancelling subscription and a gold was placed on my Apple account and I was forced to pay 4.99 for a service I stopped using and even told Apple I cancelled it months prior. Apple has lazy employees. Never will I subscribe to any Apple app.
Almost perfect 4/5
LOVE this app. Would be 5 stars if you could send and receive video messages though.
Be great if it worked completely...and then it GOT WORSE 1/5
And then they cancelled my account and claimed I was breaking their terms of service and said I’d have to take it up with their legal “department” who hasn’t responded since my initial email in NOVEMBER OF LAST YEAR. I switched to Hushed who apparently didn’t have a problem with me using their service to sell my car on Craigslist which is the only reason I signed up for Burner
Works ok but when you forward texts for example they don’t also show up in the app. Also it keeps asking me to verify my phone number. REPEATEDLY. Fails to verify and says to check my international settings whatever that means. Apparently the United States isn’t a supported country.
Burner calls not accepted by all businesses 4/5
By Director Opns
Person to person calls, no problem. However, an increasing number of large businesses and enterprises are blocking incoming calls from burner numbers; very inconvenient in my line of work.
Good but pricey 3/5
By Angry guy 14485
It’s expensive and lines auto burn unless you pay a lot
Wow! What an app! 5/5
What could possibly make it easier for a bootstrapping, ambitious company-building entrepreneur to communicate with multiple dedicated telephone lines than Burner?! Fantastic!
Doesn’t work correctly, developer only provides workarounds rather than fix it 2/5
This would be such a great app if it worked correctly. Whenever I receive inbound calls, the burner service fails to give me the voice prompt and doesn’t give me enough time to press 1 to answer the calls. The end result is that I have yet to be able to successfully answer an inbound call on my burner line.
Fake app, don't use 1/5
Advertises itself as 'free' app, but requires payment to do anything. SCAM.
This is voip number 1/5
How is this a Non voip number? Trying to register with a website and it shows this is a voip number. Facebook ad advertised as a regular non voip number.
Awesome app 5/5
Took my money 1/5
Tried to purchase the monthly subscription and they took the annual out of my bank account. When asking for support from the support people they told me it was the app store that did it and I should contact them.
First bad review I have ever written I hope you enjoy my 47.99. I canceled the subscription as soon as I saw it taken out of my account. Support claimed they will prorate it. Not sure how they can say that when they blame the app store.
By Chris mpintos
We used this app for our small business. We suddenly lost the ability to use the app and our telephone numbers and all the information linked to them. We paid for the service! We emailed customer support over 20 times for almost s month now. We have only received one email blaming Apple billing and stating we are welcome to cancel. Now we are just ignored. Who knows how much business we have lost over this. We made the mistake of designing business literature with these telephone numbers. We have $1,000’s of dollars of literature that are worthless. This app and their staff are a joke!!!! Don’t waste your money !!
Useless & Costly 1/5
For privacy issues, to avoid using my personal need knee, I purchased several burners with subscription for the sole use of registering Gmail & LinkedIn profiles (which require a phone number to verify). Literally NONE of the Burner App numbers work for the intended purpose, and you don’t find that out until after purchase. A failed experiment; time and $$ I won’t get back. Thanks, Burner App!
Beware WHEN you make calls lol 2/5
Not a total secret number. Your burner phone number will appear on your main phone bill lol. If your burner number is 111-111-1111 but your real carrier number is 222-222-2222 and you call your secret friend at 333-333-3333 your 222-222-2222 phone statement will show your 111-111-1111 number.
Great App For Second Phone Numbers 4/5
Works as advertised. Occassional minor glitch in a new release, but quickly fixed when reported.
The only thing that keeps me from giving it 5 stars is that I am flooded with porn texts from forged caller-ids and there doesn't appear to be a way to filter such junk, only report it.
Doesn’t work with Twitter 3/5
Please help. I got this to use on a twitter account, Twitter is saying that the phone number is not suppprted.
Unreliable - picture messages not received 1/5
By maked tinder look like a joke
I had issues going from the free trail to the paid subscription. Conversations started during free trial were all jumbled (messages out of order) and i had issues sending and receiving picture messages. I contacted customer support who responded timely, but seems they’re answer is always uninstall and reinstall the app. Did that and still doesn’t work. Did a test with a friend and she received my messages and pic but I never received hers. Really unacceptable for a paid second line. I can’t have a phone line that I never know if messages are received!! Not worth the measly $5. I canceled my subscription and uninstalled
5 Star App IF... 4/5
Burner adds Badge App Icons showing the number of any missed calls or unread messages.
Please add ASAP
Never worked for me?? 1/5
I sent several text messages and not one of them went through, I even paid for credits and still nothing. This app has only been a headache and I missed the deadline that the purpose of this second phone number was intended for. I believe I’ll keep looking for something that works.
Stopped working 4/5
It says I can’t log in because of my international settings. I’m set to be in US
Notifications not working. 1/5
Notifications not working at all since last update.
No sound when receiving texts 3/5
I’m not getting the notification sound when I receive a text. I know it’s not my phone as I have checked all the settings. I’ve tried deleting and re-installing the app with no luck. Please fix this ASAP
No notifications! 1/5
This is getting ridiculous! For the last 8 month badge notifications weren’t working but now in the last 24 hours I haven’t received any notifications of any kind. And yes, I’ve checked that they’re on and that I’m not on DND. An app I pay $5 a month for shouldn’t have badge notifications problems, never mind notifications not working AT ALL!
Texts out of order 1/5
Ever since i updated my texts end up at the very top of the chain, like the dates are screwed up or something so it shows my new messages above my old ones. Very annoying, can’t even use the app for people I’ve texted previously cause it takes forever to find the new messages
By Laura Caitlyn
Signed up for this service 24 hours ago and already having problems receiving text messages! When I visited the support site all it suggested was restarting/reinstalling the app or emailing them. I closed the app and reinstalled it but the texts that people had sent me still failed to appear and I now I have no idea how many texts I have missed and from who. This is completely unacceptable.
Charging for a defective product and offering such little support is also unacceptable. With no phone number to call for support, how am I supposed to get this fixed quickly? The fact is that even if they did fix it, there is no way I would continue to use this service since it has proven to be so unreliable and I was using this number for something important. After spending the day updating my contact information across multiple platforms I am extremely disappointed.
Snail support 1/5
I have a paid account that I use for work. You’d think they would take care of their subscription customers. Going through their reviews I see that some were forced into buying minutes. So it seems like a sales tactic. I have yet to have someone actually help me get my burner back up and running.
When I signed with burner I was able to speak to someone on the phone years ago. Good luck getting help now!
2 days with support and 19 emails. Still no solution in sight. They have claimed that my account was reset 2 times, after I tell them (by email) my account was not reset they respond hours or even the following day claiming the same thing.
Something has changed at burner from 2 years ago.
Calls and texts but very poor UI 2/5
By Pittsburgh Andy
The monotone borderless buttonless flat design interface is confusing And very unintuitive.
So cool! 5/5
I’m a long time user of Google Voice, but that number seems to be generating a lot of spam. Maybe just because it’s been in use for years. So I thought I’d check out some other options.
I’m blown away with how much better Burner is. So many more options. Much more controls and helpful features. So much more enjoyable to use. This is my new go to app for a second (and third, etc.) number.
GETTING BACK TO BEING GOOD 3/5
Badge Notifications NEVER work so you NEVER know when you’ve missed a text.
Customer Service is getting better and better again.
Give this app another chance and I know they will right the ship again.
What happen? (Fixed!!) 5/5
(Already fixed with provided support!)
The recent update just broke the app, I’m using iPhone X and when I receive a message, i can see the notification, but when i go to the conversation, there’s no message, but the message can be view through the notification... this is embarrassing, please fix this, as i use one line here in a monthly basis and as my 2nd personal phone number. ;(
Use these when putting ads on Craigslist or Buy/Sell sites, that way I know what the people using that number are interested in and it keeps my private line private... easy to use, set up and understand... I have tried the rest, but DEFINITELY like this app best
Always Always having glitch issues 1/5
I’ve had this app for a while already. I pay the monthly subscription and I still have problems with it. I’m not sure if it needs an update. Today I can not view new text coming in from clients. Nor can I view anything that I’ve sent to them. It’s like it is not allowing me to text anymore and I cannot delete the app and reinstall because I have important texts from last months.
Please take care of this issue.
Love it 5/5
Recent update isn’t opening on iPhone X !!? 1/5
By Over Under Kickstarter
What’s going on with the recent update? It is not opening on the iPhone X, just gives a stuck blank screen with burner logo
Can’t Unsubscribe 1/5
The app itself is OK for having a second number. However, the app is seemingly impossible to unsubscribe from and you will just keep being charged.
Latest build completely broken! 1/5
Now you can’t get messages! Completely opposes the point of having the app!
Don't use it for business or if you need to count on getting calls. Service works 'sometimes'. Completely unreliable. Support is barely there. Your response to the problem will be 'we had a problem with our servers' 24 to 48 hours after making a complaint. Or even worse 'reinstall the app'. No refunds given.
Great app 5/5
This is seriously a perfect app if you have clients or students. I've set up lines to call clients so that they don't have my personal line. The app performs exactly as advertised, couldn't be happier with the tool.
Great App. 4/5
Burner is awesome!!! 5/5
This app is so perfect because I do t like to reveal my phone number in certain situations and this helps me screen my calls better. They also give you some free time to try it out and see how cool it really is as opposed to the others that make you buy right away to use services. Love it! Highly recommend!!
Second Line 3/5
For 5.00 a month it works ok. The app is slow to update and you are not guaranteed to get an alert of an incoming text in iOS 11. It works correctly over 50% of the time.
Does what it says
RECURRING CHARGES WON’T EVER STOP!!!!! 2/5
***Beware when doing the auto renewing line on this app!!! Once you get your subscription there is no way to get rid of it so plan on paying $5.33 for the rest of your natural born life!!! They tell you that you have to log into iTunes to disable the auto renewing line however the app in iTunes is completely frozen and won’t let you do anything to it!!! Be ready to commit to this app for the rest of your life because there is no way to get rid of it or stop the recurring charges!!! There is also no way to contact customer support about the problem either. Buyer beware!!!
By ~Tinder Queen~
It’s a great app working well, until I ran out of texts. I decided to do the monthly thing, but it’s forcing me to use a NEW number instead of the one I currently have. It’s gonna look shady if I switch numbers all of a sudden, what the hell man.
Update: didn’t fix the issue, just stuck with the new number because legit NO OPTION to stay with the current number. I’d send screenshots believe me I tried. Just abandoned it all together, but the app is good. So I’m updating and the developer responded, thanks for caring
Developers responded 5/5
I don't actually need the number anymore, but the developers responded with a solution, so I'm going to assume it works. Cheers for being dedicated to the app mates, enjoy the 5 stars
Needs to less intrusive with renewal notification 2/5
Line about to expire.
I get a notice every 2 hours giving needless reminders of expiring lines. I can’t turn off notifications without jeopardizing incoming calls.
By ShadowHawk aka Herbert Zinn
Lot of glitches and constantly ignored by customer support. I paid for monthly unlimited subscription and they claim I’m out of texts. I show proof of my subscription and now they won’t respond.
Real number 1/5
You have to put your real number to sign up. No thanks that’s sketchy
My experience. 5/5
By D'relle Carrington
I had a great experience with this application it did exactly what I wanted to do. No parks or qualms at the time it was effective in very very high functional. No drop calls no interruptions thank you very much for this app.