Broken app/system 1/5
By cjcheerio
I tried using this app to obtain a privacy number for Craigslist sales purposes. I was able to temporarily create a Burner number through the Craigslist app but did not think I would have to write down my new number, nor did I get any email or notification from Craigslist with that anonymous number. I then download the Burner app to attempt to reset my phone number or create an account once again, only to be locked out of the Burner app because I have an existing account...Password reset links have been a thing for over a decade now, did no one think this would be a good functionality to include?
Works for a variety of needs 5/5
By joseyskid
I use the Burner line for events that I coordinate and especially for leading Meet-up activities. I work on projects where my number gets distributed widely through media. So Burner is my go to solution!
Burner 5/5
By spykidnamedjune
Really liked using burner was very friendly 😊
helpful 4/5
By let.it.be<3
This app works as advertised and I haven’t had many problems with it. i would use it a lot more if it were capable of sending videos or animated files.
Constantly Crashes upon notification review 2/5
By Danny Lutz
3 major things wrong with this App
1.Notifications aren’t opening to the app
2.Cannot paste copied #’s into the dialpad
3.Comparable apps have video messaging included
Great to have 5/5
By Sylind
Great service when I was trying to sell things on Craigslist.
Almost Great 3/5
By Merrrp1029384756
This app is pretty decent as a second line. My biggest complaint (I pay for the better version of this app) is that there is no video messaging capabilities. I can send .gif to friends by using the gif app i have on the keyboard, but that’s the only way a moving message can be sent or received and only the ones loaded on the gif app. Everything else works fine but honestly only three star worthy. It’s 2019 and for this to be four or five star you need to be able to provide everything people want/need with messaging: calls, text, pictures, videos, AND video calls. Especially for the people who pay for the unlimited minutes.
Great 5/5
By mdeady10
So far so good. Selling a car and didn’t want to use my phone number. $5 for one month seems pretty good rather than having my number out there for anyone to call.
No issues thus far 5/5
By 2PacHologram
I am a car dealer and use this app for a contact number when marketing my vehicles online. I have just purchased the unlimited version and haven't had any problems or issues. Hopefully, they keep up the good work
Great app, still not optimized for XS Max screen 2/5
By PhatPJ
The iPhone XS Max has been around for 10 months and this app still isn’t optimized for the larger screen resolution (best way to tell is how the keyboard is displayed when dealing with a non-optimized app). Instead it’s optimized for the X / XS and therefore is stretched to fit the screen. I sent an email several months ago, had some back and forth with support rep, which clearly didn’t do anything.
It would also be nice to set a custom notification sound instead of the stock “Tri-Tone” sound which is unchangeable.
Lastly, I love the in-app calling feature which makes and receives calls over data or WiFi, BUT one thing lacking is being able to access messages while on a call. While on a call there’s a “V” (downward arrow) on top left - which would be great to minimize the call to access messages, however when pressed it ends the call.
Besides those minor gripes, it’s a great app which I use daily. Will update review to 5-star when these minor things are fixed.
Bad 1/5
By ⚡️ Gloaming ⚡️
I needed to create a European phone number but it didn’t work.
Good piece of software! 5/5
By Johnrocks888
This app is good for security and many other reasons. The software works well. Highly recommend!
Great app 5/5
By Fernando202134
I use this number to track calls for my marketing campaigns and it works great.
Jae212 5/5
By Jae212
Love it
Burner offers your real number to recipient—BEWARE 1/5
By Rob RP
Burner’s misrepresenting how they work. You are not completely anonymous, so watch out. The person to whom you send a message/call from the Burner number is also sent an invitation to discover your actual number for .95¢. So you are exposed and liable to get into a heap of trouble if you think Burner makes you completely anonymous.
When raising this to Burner, here is the salient portion from their response: “If someone looks up your Burner number through any online databases or reverse lookup services, they will not be able to find your main phone number or trace it back to you. However, we are a company operating legally in the US, and so in the case of a court order we have to work with law enforcement within reasonable means.”
But in my case, there was no court order involved. I found this revealing that Burner offers to the call recipient after sending a joke test message to my housemate, who almost immediately afterward received the link from Burner to reveal me for .95¢.
So Burner’s response to me is significant for what it leaves out and therefore is not quite honest.
BEWARE: YOU ARE NOT SAFELY ANONYMOUS USING BURNER.
If I could give this app ZERO STARS, I would.
Works well except notifications 4/5
By Think Peace
notifications needs improvements. Creates fake notifications just to make you log in, even when there’s no new events (I.e. last text was 3 days ago, which I clicked on then, yet notification keeps appearing).
Very satisfied 5/5
By livertreat
Tried 4 different burner apps. This one tops. Nothing to complain about. •Well organized •easy to use •has every features I’d want/need •even instructions are perfect
Love Burner!! 5/5
By GaryandMaryJean
Have two lines for two different ministries, works well!!
Unable to cancel 1/5
By Pam 7790
Never rang when I received a call. Now I have changed my phone number and do not need it but to cancel they have to send a verification to the old number which I don’t have anymore. I am unable to cancel this. Seriously, they don’t have another way to cancel my account.
I can’t even delete it😨 1/5
By Ocean Kate
It is a pain in the bottom but I had to call AppleCare and even they were quite befuddled at the whole thing! How can you delete an app that notifies and gives updates yet appears nowhere?????.
Won’t send me a code 1/5
By Bloodloversuck
This app was fine till I switched phones and downloaded it again now it keeps saying it sent me a code to log in and it hasn’t and now it says I’m at my limit. Not happy
Was great until it update today now I can't use it 3/5
By Rpjhkid
I can't make outgoing calls and I can't copy the email address into the special email app I use ( I am blind and use a different email app than the builtin one for accessibility reasons) so not I have to go make an email address that I will never use just to contact support. And it doesn’t work on iPad
I rounded up 5/5
By Docmeek
I have a 3-line subscription. It was a real nuisance to change my real number and keep the app but support helped. Obviously, identity must be confirmed. There are glitches when you insert text and can’t see what you pasted until you do more. It can’t accept video messages. One number started getting spam calls nearly immediately but the beauty is that this could happen with any new number and I just burned it and chose another. Also, Google the specific number when choosing it. I once got a number that was still being advertised online by an escort. I thought it was funny but I understand that others may not be amused. Grade: A-
They Deleted My Burner Numbers!! 1/5
By gpcwhz
This app has been working perfectly fine until this morning. I woke up to text notifications and when I went to check them it asked me to verify my number since it does this “occasionally.” So I put in my number they give me a text with a code, I put it in and then when it logged me in I found BOTH of my numbers and all the texts are gone!! I have so much business and sales I’m going to lose because of this. There were people I can’t respond to now! I feel like I’ve been robbed. One of the numbers was an auto-renewal. I tried uninstalling and everything I could and the numbers were still gone. I have emailed them and will gladly change this review to 5 stars when and if I get these numbers back. If I don’t, this review stays.
Great Service 5/5
By Mack973
I have been using them for 4 years now. I have had great enjoyment. The only problem I had was with a 3rd number I added. Someone got hold of the number and spoofed me. I contacted customer service and they were quick to resolve it. This is great for a second phone line.
Works well like it a lot 4/5
By chef donut nh
Greeaaaaaat
Happy customer 5/5
By Kat_shute
I have nothing but good things to say about burner. Works for what it is intended for. Would definitely recommend it to other people. Thank you!!!!
Business line 5/5
By Busy Bee Ty
I needed a line for dedicated work calls and text, and this works great! I know when my clients call and text without worry about giving out my personal number. There’s a lot of options too. Great app.
Pretty good service but missing one thing 3/5
By Its TC
This service is pretty good overall, but it’s missing one thing. The ability to send and receive videos. This is a deal breaker for me unfortunately and will not renew unless we can fix this within a month please.
Buyer beware 1/5
By Vic231850
I used the Burnerapp as a second line for work.
Everything worked fine until the last update, I tried to sign in to use the app and said my account was not active.
Contacted customer service by email and was told I had been suspended for “violating the terms of service” which seems pretty vague. No specific response was given as to the violation.
Seems kinda funny the suspension was done after the app was renewed for another year of service.
Vic23
Could be better. 5/5
By Sky Nicholas
I think this app is great, other than the fact of having to pay money to get more credits and a longer period of time.
Meets my needs. Very happy with the service. 5/5
By RedCandy
*Update* 06/18/19 Here's a suggestion for users: when you get your burner number set up, add it as a contact, give it a name and its own ringtone, so when your phone rings you don't have to wonder who's calling, i.e. "Generic/Junk#" "Craigslist Ad" Then you can hit "1" as soon as you answer to connect. I use the call announce feature also. And, don't forget to record your voicemail greeting 😉 *End update*. I've had a few burner numbers. Works great for me, and they're good enough for calls and text messaging with people I don't know. I use my auto renewing number as sort of a permanent number for when I order stuff online, fill out forms or have to give out a number for deliveries (furniture) etc. I'll get another one or two for temporary purposes, i.e. give to craigslist buyers, etc. and then burn it. I don't have any of the problems other users reported, such as spam texts and calls. I have nomorobo set up. But if you get that stuff, just burn the number and get another one. That's the beauty of the concept. Btw, if you do get spam texts, just like your regular cell phone, you simply need to reply STOP to stop them. Phone calls? Just block the number! It's so easy... people just need to read the instructions how to use the app.
Burner Phonr 5/5
By 19Irene62
I just started but so far it’s great.
Quick resolution with technical service request 5/5
By INTECHsf
Initially I wasn’t sure if this App was a product that I would enjoy. I decided to use the app on a trial basis and I had a conflict with my Hardware upon installation and the burner app was not working on my device as described. I reached out to the technical team and they were able to quickly isolate my iPhone X hardware issues and resolve the problem. they Unlocked the premium features of the app so that I may get the full experience during my trial. The customer service I received and ease-of-use inspired me to subscribe to a Annual subscription. Looking forward to seeing this app evolve as improvements and updates are released. Thanks Burner App!
Scam! Do not download! 1/5
By AiGrad88
This app is horrible. I used the number for a minute and then realized what a scam it is. Then the number i picked kept calling me! And it was a recording and really ständige experience. Save yourself the hassle and do NOT download!
Terrible experience - no support 1/5
By 3dChrisSD
I’ve been a paying customer for 5 years and had been using the same burner number for the past 3.
I used this as my work number because i do a lot of business through craigslist.
I had a problem with the app and contacted support.
They replied saying my account was terminated. No explanation, no actual support.
I need the same number and i really need access to my text messages!
They contain all my client information and i have no way of getting ahold of them now, and they have no way of contacting me!
Dont trust this app. If this is how they treat loyal customers of 5 years, you’d be better off without this nonsense.
Perfect for work 5/5
By A(:exis
My company doesn’t provide work phones but still expects us to use a phone for work. Burner has been a lifesaver for this reason and I’ve recommended it to a few of my co-workers who also love the app.
I love being able to turn it on do not disturb mode during my non-working hours, as well as being able to record a custom voicemail and being able to set auto-reply messages. I only wish the app would have the option to set the do not disturb mode to set days/hours so I could set it for my work hours and not have to manually turn the do not disturb mode off and on myself.
After reading another post... 5/5
By Papafriz
You use a phone number that might have been used before. Which means you might get calls expecting someone or something else. What I do is wait and see the contact then return call/ text if it was someone I knew or expected. Best service, has saved me in ways you’d have to think about if you had a string of bad luck.
Update to Dev(8:48, 13 June 2019): I love your service and I was just trying to explain to others. It’s not your number even if you get spam, the spam comes from previous owners/users of the number. Burn the number and use a different number. This service is such a useful and blessing. I’d rather give a number out that isn’t my personal number of 5-10+years to all the places that have “said they don’t sell your info” or potential crazy.
Public-privacy 5/5
By PatriotUSAF
Great app for keeping your privacy! Very useful as a business number so you don’t have to carry multiple phones. Get a number you want in an area you want.
What a great app for a start up business 5/5
By amoemeka
I’m using this app for my startup business while I’m completing construction on the location. What a great option to have! It’s been seamless.
WILL CHEAT YOU OUT OF MONEY 1/5
By Gio58426853796
Tougher than anything else to cancel subscription. No matter what you do it auto renews. I cancel the auto-renew and it comes back up on my bill the next month. Scammy service.
This app is saving my love life. Thank you. 5/5
By Raftheturtle
Long story short, I got banned on Tinder because I had a fake account. I wasn’t pretending to be anyone, I was straight up with my intentions: to find people to play video games with. Tinder didn’t like that. Now I’m actually looking to use the app legit, but I can’t because my number is banned. But this app actually works. Now, I have a REAL Tinder account, and I owe it to you guys. I’m gonna try my best not to get banned this time!
Don 5/5
By Don2015
Good app with convenient functions.
Mostly good, some bad 3/5
By squideagle
I’ve been using this for around a year now and it has been great for the most part. Certain issues have occurred like some people not receiving any of my texts even though it says sent. No serious complaints about it; good app just needs some bug fixing updates.
Great for Work 4/5
By SquishyManphin
I travel to meet with clients often and would give out my personal phone so they could get a hold of me while traveling, or vice versa.
That turned out to be a bad idea, since the clientele would start abusing my personal line after my time with them was finished.
With the burner, I still have the freedom I need so I can contact or be contacted by my clients, give them what feels to be a personal direct line to me, and the number burns automatically. I don’t worry about handing out a number to me because I know they won’t be able to reach me once it burns
Glitches 3/5
By mikomiko6969
I’ve been using this app for almost a couple of years. I wish it could be cheaper. A few glitches in txt managing and sometimes I get lag. If they go down on their prices it would be worth the bang for the buck. But i haven’t really looked hard to find a different app.
Awesome 5/5
By Darvin614
Been using burner for about a year. Never had an issue. If you’re receiving spam, burn the number and get a new one. Pretty easy. I use it for craigslist, letgo , tinder and other situations where I don’t want to give out my real number. So far, Burner is the best app for this that I’ve found. $5 a month is a bargain. Protect your real number and get a burner.
No search! 2/5
By samijoon
Maybe I’m blind but for the life of me I cannot figure out how to search previous text messages! That’s has /got/ to be my issue as I cannot fathom an app like this without a search button was released.
Great burner phone 5/5
However canceling is another story!
