Never have I EVER had such a hard time with a website or App. This thing is complete garbage!
My daughter’s school informed us that this would keep us updated on our child’s progress.
After several, I mean Dozens of emails back n forth with our daughter’s school, and even physically going into the school, and having them help setup an account, I still have not been able to log in or see anything! Tried on 2 different computers and installed and uninstalled the app more than once on my phone.
It’s a good thing my daughter is conscientious and honest.
Even worse, the website has no support, at All. All you can do is go through the school. I just hope that the school systems are not spending any $$$ to have this...
Can’t log in 1/5
Ever sense the update I can’t log in!
By #1 BamaBabe
When I login it does one of two things each time:
1. It takes me back to login screen
2. I get logged in and there is ONLY a blank white screen
PLEASE FIX ASAP
After the update, my settings to get grade updates doesn’t work. I have logged out, logged back in, removed settings and the-entered them a few times and still no updates.
Still having issues with login. Suggestions?login issues not fixed
Never receive notifications anymore 1/5
My son is failing two classes and I had no clue until the teacher emailed me I no longer receive notifications. I’ve checked the settings in the app I’ve checked the settings on my phone everything says send message allow messages and notifications and I get nothing.
Never works 1/5
Always says “retry” or use browser. Why does this app never connect
Very Frustrating 1/5
This has the potential to be useful, but my chief complaint is that it automatically signs out my account every time I close the app. I need it to keep my account active in order to receive notifications. Why does it do this? Please fix.
Ok, but a bit combersome 2/5
Could use some user friendly updates
WAS working fine 1/5
Used to work great, but after the update it takes forever to load grades, etc! Sometimes doesn’t end up showing anything!!! Terrible!!!!
Can’t login 1/5
By Kris Ti Mac
Can’t even log into this newest version 😩
Horrible app 1/5
Worked fine until it logged me out. Now I can’t back in. Just pops back to the sign in screen. I know there is nothing wrong with my password because I can get in via the website. This app needs to be updated and fixed ASAP.
Connection Errors 2/5
I want to love this app, but it constantly gives me ‘connection error’ messages. App was working fine, then it had an update & now it won’t connect. The same thing happens with my sons student version. I ended up installing the old Parent Portal back on his phone because it was so inconsistent if it would work or not. I am about to do the same. At least the old version was reliable.
Reset password 3x already 2/5
By Nature 1672
This app does not work. I somehow got logged out.. I have reset my password 3x and still cannot access the portal from my phone. I had to go back to original app just to be able to see my child ‘s grades and attendance. Or log on from a desktop using his school ID and password.
Can’t log in 1/5
As other people have said you cannot even login I have even reset my password
Just stopped working 1/5
By Woodstock mommy
One day it just stopped working! It was fine and I woke receive updates when grades were put in. After several weeks I wondered why no teacher had put grades in. The app just logged me out and I can’t get back in! I can on the desktop, but that’s a pain. I want to use the app. I uninstalled and reinstalled and still nothing. How pointless to have an app that doesn’t work.
Having issues 2/5
CampusPortal isn’t showing both of my kids just one for some reason.
Assignments error 2/5
Up until a couple of weeks ago I loved this app...I am now unable to access my 3 children’s assignments. I keep getting a connection error message and to try again. I can access everything but the assignments which are pretty crucial. As a parent, I need access to the assignments function! It worked until a couple of weeks ago. If this function was fixed, I would definitely give 5 stars! Please fix it!
Miss the old Infinite Campus 1/5
Despite enabling notifications in both the app and my device, I get none. Often the missing tab and assignment tab don’t mesh (something shows missing in one but not the other). From a parent perspective it’s much less user friendly than the original Infinite Campus app.
I enter my username and password, hit enter, then it blanks out. Over and over again making this app completely useless
Can’t login 1/5
Used to be able to login. Now when I go to login, it just goes back to the beginning screen. Unreliable. Old app was better.
By Diz Fan
When the app was first launched notifications worked fine but one of the subsequent updates has broken the functionality, so I’ve had to install the original Campus Portal app just to get notifications, when is this going to be fixed in Campus Parent?
By Need to organize
This app works okay when it actually works. I understand the switch from the old app to this one, but it is not reliable. I got logged out and could not log back in. It would just go back to the login page. I tried the desk top website after they reset my password like they suggested. It still did not work for me. I uninstalled and reinstalled the app like they suggested. And it STILL did not work. I finally had to contact the school and have them reset my password AND set my password. I still can not log into the app after all of that. I understand schools going paperless, but we HAVE to have a reliable way to get our kids grades. I hope they get this app figured out because it is not helpful when we can’t even get logged in. Very frustrating.
Still some issues 3/5
The new parent app does not send notifications if you have 2 children in the same class. I have twins in middle school that have the same class for 4 classes. I only receive notifications for one child’s grades for those classes. Please fix this so I can delete my old IC app. I sent this error in a survey last school year and they still haven’t fixed it.
Does what I need it to do 5/5
I love the information this app provides. Thanks to all involved.
Not receiving notifications 1/5
I use this for two kids and loved it when i was notified of a bad grade or a missing assignment. Now I have to go into the app and open it to see that! What is going on with the notifications!
Need notifications! 2/5
I like the way this app is laid out much better, but the most important thing-in my opinion-is not working! Notifications on missing assignments and such are the main reason I have this service. Please fix.
Horrible horrible horrible 1/5
Initially, it started out “okay” - no major improvement from the other CampusPortal my school used. The most significant improvement was manually refreshing the app wasn’t required to get the most recent updates. However, now NOTHING UPDATES. IT’S NOT USER FRIENDLY. YOU CANNOT EASILY FIND WHAT YOU MAY BE LOOKING FOR. THE NOTIFICATIONS DON’T WORK ANYMORE. I’m going back to the other app.
I’m not able to receive notifications on my iPhone XS Max. I’ve checked settings on my phone and i. The infinite campus app. Please help!
Inbox Notifications 2/5
Why doesn’t this app give off a notification when a school puts something into the inbox? The school has closed four days and delayed once due to weather this year and not a single warning from the app even though the school has sent numerous inbox items. This app forces you to check it all the time. Would you check your inbox if it didn’t tell you that you had an e-mail? Fix this please.
No Notifications 1/5
Original app worked reliably. This new Parent app does not appear to be a proper app, more like a link to a mobile version of their website. I don’t get push notifications anymore. I have to open the app to get them manually, which is exactly the same as logging in via web browser.
What a pain! 2/5
By JY's mom
Our school recently switched to this app from Infinite Campus. I’m not impressed. This app takes a long time to load, and for each menu item you have to wait. Every time the instructor adds a new grade, the app sends a message updating the student’s average, which means about 30 messages a week. This is unnecessary, since the app already shows daily grades and averages. I don’t think this app is any improvement over Infinite Campus. Just makes my day a little less streamlined when I have to wait long for an essential app to load.
Um...Awesome if it worked! 1/5
Whalen I first downloaded this app it worked perfectly. Assignments, grades, and everything was very clear (it took some time to figure it out though). Now I can’t access anything. The app needs to be updated.
Last update 1/5
Since the last update within the last few days, I’m no longer able to see my child’s schedule. I can login via computer and see the schedule fine, but the mobile app indicates no schedule is available.
Much easier to use & understand! 4/5
I really appreciate the recent changes made to this app. I don't normally write reviews but this is an app that I use nearly everyday. I have a very intelligent child, albeit, a lazy one. He is constantly turning things in late etc... I am able to stay on top him and his assnmts & due dates using this app. The recent changes have made tracking assnmts, duedates, grades , etc...so much easier. I used to get so confused and frustrated using the old version. Ugh,it was dreadful! Now, I can log in, find what I need, and go. I give it 4 stars only because, as with everything in life, there is always room for some sort of improvement. However, this app is truly a wonderful thing and has opened a whole new line of communication between the school (teachers) and myself, but most importantly, me and my child. So far, I'm loving it!
Bugs bugs bugs 1/5
The app is not loading responsively. I have to keep closing out the app and log back in to load a different dashboard view. Keep getting “connection errors try again” message. Please fix the bugs.
I want infinite campus back 1/5
What did you do? 1/5
This app used to work fine. I have four children. Though the interface was quite a bit convoluted, at least I was able to see notifications and grades. After the most recent update, I did not receive any notifications for a day or two so I went into the app. Found I had gotten logged out and now I am not able to get back in at all. All log on attempts on iPad respond with incorrect password despite successful logon on a desktop computer with same. This is unacceptable and I will report it to the school district upon return to school Jan 2. Hopefully you will have fixed your errors by then.
I haven’t been getting notifications and the app takes long to load. I never had these issues with the old portal.
Better details on assignments 4/5
I like this app because it gives more details on assignments and quizzes.
Doesn’t work 1/5
I can’t log in as it’s not recognizing my username/password. I guess I’ll just stick with the desktop version since that works.
Not getting notifications 2/5
I had to install the old campus portal so that I could get notifications on my iphone 6s+. Tried uninstalling and reinstalling, still no notifications. Settings on on in app and on phone. Chikd is mit getting notifications on ipad either.
Not good at all 1/5
Was working for couple months , and after that not able to login , not able to reset a password , Support ?what is that ? No never heard about support )) try to call support it’s like to call wireless carrier ))
No grades or assignments? 1/5
Perhaps this transition to the new app is still happening or there is a setting our district needs to activate, but the new app doesn't have grades or assignments. At least notifications are working again since the former app stopped notifying.
Hope it gets fixed. This app is not an upgrade so far.
Not getting any notifications 1/5
By SIREN yoga
All of them are my notifications are turned on on my phone, I am not getting any of them! Very frustrating, as I went to download the older campus portal back onto my phone! Not sure if the school is aware of that
It’s decent and works fine 4/5
By li in ia
Seems to work pretty well. I like how the grades are reported. I wish it had the daily schedule of the old app which would show the schedule for the exact day. With this format I have to figure out if it is an A day or a B day and if it is a short day to regular day. The one app just took you to the schedule for today every time it was opened.
I like this app 5/5
It definitely looks different than the previous app and it took a little getting use to it. I like the detail it shows and the quick notifications. As a parent I love infinite campus!
Can’t connect or open 1/5
Other app worked fine until my notifications stopped working when they created the new app. I downloaded this and it will not connect at all. It keeps saying connection error. I checked—My internet is working fine what’s up? So now I can’t get either app to work! 🤨