Works well but won’t activate my premium subscription! 3/5
By New Frustrated Subscriber
This app worked well when I tested a few pages, and I so decided to sign up for a one month premium subscription for $4.99. Unfortunately, it never activated my account and I’m stuck with no credits. I tried Restore Activated Items countless times but it fails to connect to the iTunes Store. This would be a great app if this wasn’t so activation wasn’t so frustrating and buggy.
Developers contacted me within a few days and provided a solution, which didn’t work. However, after deleting and reinstalling the app, I was able to get my subscription to kick in. Now it works like it was supposed to. I use this for Arabic OCR mainly and it works more accurately than the other apps I’ve tried so far. I’ll keep the premium subscription for now and keep my expectations low, as I expect that this app may remain buggy in the future.
It’s great but the price for life time 3/5
It’s a great app and I like it but the price is over and there’s no many options I just need to remove the water mark but either I have to pay monthly and I don’t use this app every month!!! Or I have to pay around 300$ for life time which is crazy expensive and too much for users that they don’t use the scanner daily!! I wish they make more options or charge one time payment just to remove the water mark
Recent update not cool to email 5/5
Hey guys until a recent update the app was perfect but now I just renewed my yearly and can’t email or as you changed it to send. The up arrow never fills blue so I can’t send. Please help
Very good quality 4/5
The quality of images with camscanner is really good. My only complaint is that the emailing to self process can be unreliable at times, which can break you if you’re trying to submit an assignment at the last second.
Cancel Subscription 2/5
I cancelled my subscription a while back and I keep getting charged and I have tried to cancel the subscription again and I can’t find a way to do so anymore.
Absolute rip off, unethical business practices 1/5
The most recent update has removed the ability to scan and then move the scanned document to a faxing app. They then proceed to overcharge for their own faxing service. CamScanner does not own your scanned documents, and they have no right to hold your documents hostage. I will no longer be using their service.
By مريم السالمي
Sad, Sad, Sad 2/5
I actually PURCHASED this app quite a while back, but now I don’t get to experience the fullness of the app because they now want me to “subscribe” to the app, paying AGAIN, and over and over!
This is very sad for those of us who already paid for the app.
It does its job, but that’s it 3/5
My biggest complaint with this app is that there’s a stupid watermark on everything you scan unless you pay for Premium, which is a subscription, not a one time fee. Several times I haven’t been able to use this app because I didn’t want to spend $5 to scan a single document just to send it without a “CamScanner” stamp.
If you’re looking for an app to use with official documents, this is not for you. Pay for a $5 app (one-time) and go with that cause this one is a rip off.
If you don’t care about a watermark, then this app works great. Easy to use interface, intuitive navigation. The app is developed well, but executed poorly on the “premium” subscriptions.
So many adds/ insecure 1/5
Insecure to take camshoot of document’s....... popping up too many advertisements
Tried to move cam scanner to a new phone.
Not working and no help and no reply from their CS.
Leaves a camscanner watermark on bottom.. looks so dirty
Contains Trojan Dropper 1/5
Be careful with this app. Chances of data leak and containing a Trojan Dropper.
Complete no no 1/5
Don’t download it waste of time
Dont want to use it. 1/5
Deleting this app. Its chinese product
Best upload 5/5
Downloaded this for uploading hw and it has made my job easier as it is best alternative for scanning them in a printer which is a pain..
Cheap Chinese app with spywares. 1/5
By kuldeep singh chauhan
I am installing it as there more trustworthy apps without spyware for the same purpose like Microsoft office lens we no longer need any app from China.
Uninstalled it 1/5
Uninstalled this since its a chinese app. Better alternatives are Adobe Scan, Doc Scanner, Microsoft lens.
Get rid of this app 1/5
iPhone inbuilt notes app provide better features without a watermark
To all, Ban Chinese applications. 1/5
Please ban Chinese applications please.
Adobe scan is better. 1/5
Adobe scan is better than this.
Hit The Communist Party where it hurts the most .. it’s wallet
Was good, then they changed it 1/5
Was a very happy customer and told lots of people. Then they got greedy and added a bunch of free advertising for their company when you try to share a doc by email. It makes your email look unprofessional and wastes my time having to delete info from the subject line and body of email.
I contacted tech support and they acted like they didn’t know what I was talking about. Very unhappy with the changes. Hopefully they read this and contact me to fix this issue they created
Great app 5/5
One of the best scanner. But you phone need a decent camera though 😂😂
I don’t like the new sharing feature 1/5
I used to be able to share my document directly to my messenger or my computer. Now you want me to re-log in on the shared device to access it? Terrible design
More like Cam Scammer 1/5
I paid $50 for a subscription in January, but was reverted to “basic” when I got a new phone. This is the best scanner app, but the app developers are abusing their customers.
Did not work. Do not download 1/5
I paid for a year subscription and it does not work. Wasn’t able to modify document.
Paywall for everything 1/5
I got this as an OCR scanner to text. But after paying $.99 they only give you 99 OCR scans before making you pay monthly. Total rip off. Wish I could get a refund. I found a free scanner that has unlimited scans! Making you pay for a TRIAL is a scam!! Stay away if you don’t like paying monthly for the basic function of the app!
Perfect up it’s a lifesaver ..
One of my most important apps 5/5
CamScanner is basically a lifesaver for keeping track of documents. I use it practically every day.
By Doug Fa
App is fantastic and easy to use. The support was phenomenal. Had a small issue when the app was updated and the help I received was quick and accurate.
My most useful app 5/5
I have been using this app for years with no problems. This is the app I use the most, and it has been quite helpful. I can carry around any document I wish to, and can easily email or share the document on WhatsApp. It is very user friendly. This is by far my most useful app
This App is great 5/5
I’m using this app for school right now. It’s great for making pdf files, you can crop, email, etc etc i use it everyday
Broken app 1/5
New update made the app unusable to share if you use anything other than apples Mail or for some reason Facebook
Easy Use / Functional App for someone on the move 5/5
I have been using this app for the past year or two and frequently refer it to my clients who do not have a home scanner.
This is great for people who work remote and have the need to scan documents or convert them to pdf
By Sienna 99
Wouldn’t let me turn in my homework unless I paid for premium. Premium Is supposed to be free for students! I want my money back!
Easy to use 5/5
Its wonderful, being able to to take with you and/or create PDFs along never had it this good DOCs and images
No customer service 1/5
I needed to do a couple of things one time so I wanted to purchase a week which was advertised for 2.99. Whether I made a mistake or they use false advertising I’m not sure, but I somehow ended up with a 1 year subscription. I immediately emailed asking for a refund. No response whatsoever. It’s a decent scanning app, but I sure as hell wouldn’t have chosen to spend $35 to do a couple of scans even with the encryption and premium options.
Great app! 5/5
By Trina Nichole
App works perfectly! And it’s very easy to use. And you can scan as many pages as you want
Cannot even open app 1/5
The app will not even open when you click it.
Bad UX 1/5
They also make it incredibly difficult to cancel subscription. Plenty of other options out there capable for this now.
Can’t cancel 1/5
My 5 year old daughter downloaded this app and now I can’t cancel the free trial she agreed to. I need to cancel this ASAP. I am not paying 49.99 a year for something I don’t need or use when I have a printer and scanner at home.
They make it impossible to cancel! 1/5
By jen t c
Please get in touch with me ASAP cam scanner. I signed up for a free trial and don’t like your product.
Trying to cancel is proving impossible!!
Best scanner app :) 4/5
Best app! Cs is simple and easy to use. My scanner stopped working and had to scan some important documents. I stumbled upon this app, used it and started liking it. Its been almost 4 years I never went back to my scanner again. I always prefer to use this on the go. The only thing I didn’t like is the watermark that comes with the important docs that we scan. I know there is an option to upgrade and remove the water mark. But as an end user I am in the lookout for a feature without having to spend much :)
Fix your app... 1/5
I’ve used the app successfully for over a year. Suddenly it’s decided my year paid subscription no longer exists. It wasn’t due to expire subscription until January 2021, I purchased another year worth of subscription last week hoping to resolve the issue and it did not help. So now I’ve paid $100 for an app that I cannot use services I’ve paid for. The website offers a very poor customer service ticket filer that doesn’t tell you anything or if they have even received or looked into your issue. No phone number. No support e-mail. No services I’ve paid for.
I need this issue resolved ASAP. Hopefully leaving a review will get someone’s attention since the website offer no other way of contacting.
I will keep posting reviews until I get a response.
Excellent app 4/5
By Flamethrower 107
I use this app all the time to scan and email, text or fax documents. It works fabulously. My only cautionary tale is be sure you back up the documents elsewhere. A year or so ago all of my documents disappeared when the app was upgraded.