I love it! ❤️ 5/5
I just downloaded this app few minutes ago and it's way better and faster than canon gateway.. I've been tying to use the canon gateway but it's undergoing maintenance (it says on the app). So i searched on youtube how to transfer photos from canon to iPhone and I got to transfer all the photos so fast. Thanks!
Really this is all Cannon can offer 1/5
By Joe Augusto
Ok, I bought a used Cannon EOS Rebel T6 because it had WiFi capabilities. Little didn’t I realize how limited those capabilities were. I’ve been trying to connect the camera to the app with NO luck. This should be easy, not this difficult. It’s off to YouTube to see if I can find some help. I just wish I had read the reviews before I jumped on this roller coaster of a complete disappointment
It transfer my pictures on the app but it doesn’t work for videos and I got a brand new camera and I hate that it doesn’t work please fix I’m begging you
Works, but ruins photos. 2/5
I’ve had a fine experience, but recently it started getting weird. When downloading RAWs, they become turned into JPEGs, and the size is reduced to 1920x1080, roughly 2 megapixels. I’m trying to import 24mp photos. I’m glad that Apple will soon be supporting plugging a camera straight into my device.
By Neeba 1
My app keeps closing out! I have restarted my iPhone and have deleted the app and re-downloaded. It will still not allow me to open the app!
Can’t save videos to iPhone 1/5
I have a canon t6 and I can’t download my videos the same way I download my photos it says video format not supported. I don’t have a laptop to transfer them too but I really need these vids :(
So incredibly disappointing 1/5
By Haley Ivers
This app is barely usable because of how laggy it is. If you own a full frame with no flip screen, it’s very frustrating needing to rely on this app for proper focus and workability. I’m surprised Canon hasn’t made improvements to this.
Takes too long 2/5
This app takes so long to connect to my phone now. I’ve redownloaded the app a number of times and even tried to connect it with the WiFi I always use but it still doesn’t connect.
App won’t open 1/5
This app doesn’t work at all ! It won’t open.
New update? 1/5
I used this app for years and it worked great. Reliable, simple. Great. I tried using it today and it simply does not connect my iPhone and my camera. I’m not sure what’s up with that but it makes sharing pictures very difficult :(
You guys really messed this app up it was perfect the way it was I’m unable to connect to my camera this so called eazy connect is misleading
What a pitiful joke 1/5
An utter mess of a disaster of a galling waste of time.
This app is unbelievably bad. I am using an iPhone X (iOS 13) and the brand new Canon EOS R with a Canon 24-105 RF lens. Configuring and setting up is very easy but then the problems start. There is a lag of several seconds although I am only 10 feet away from the camera. It is impossible to make eye detection work when using the app. I have tested this extensively for self portraits but totally useless. 90% of the time” I just get the error message “focus failure” although my face is well lit. Crap!!
Come on Canon, you can do better!
wish my camera model was there 1/5
I have a canon eos rebel t3i and it’s one of slightly newer cameras that aren’t available to be connected. Is it possible to add this one?
GOOD, but could be better 3/5
I like it a lot when it keeps its connection on WiFi on! I connect with it on my iPhone 8 plus and notices it cuts off connection here and there. Mind you. Im not anymore farther than 8 inches away from my camera in hand and my phone sitting there. I have no choice but to connect it again.
Very bad 1/5
Camera is great and I love it but to keep it short and sweet the app is absolutely garbage and never works. It will tell me to start dedicated app on target device and I will but it will load forever to only end up telling me it couldn’t find anything. Very frustrating and I can’t imagine this can’t fixed or revised to be made easier for casual users.
Glitchy and so annoying. Doesn’t connect and when it connects it’s only for a minute.
By No words for game
I’ve been opening and closing the app and turning on and off the camera for 30 minutes now trying to download time critical that I wish I had just taken on my phone. This is frustrating and ridiculous. Why can cannon not hire some competent people to build a workable app? I want to throw my $2000 in the garbage.
Good product made bad 1/5
Used to connect to Canon 6D. Now after updates to the app it doesn’t connect any more. Canon should force people to upgrade phones by making apps incompatible. Shame on Canon.
Supposed to be easy connect 1/5
By Love fighter
I was excited about having a camera that would connect to my phone to view pics on my phone so far I have been doing it at home and I end up spending about 30 min each time to connect them together. I have to reset everything to connect it. It really makes me mad. I have seen the reviews the bad outweighs the good why don’t you fix it??
The app won’t even pull up 1/5
Every time I try to open the app it crashes, won’t work at all
No point anymore 1/5
I’ve tried again and again to get this app to work consistently but it dropped my connection and now will not recognize my T6i camera at all.
Doesn’t connect 1/5
By Nicc Monique
My mark iv connects the the cameras wifi no problem but I can never get my app to actually connect it says camera not connected. I’ve done several different things and only been able to use this app one time before it disconnected again. Very frustrating.
By Ryan Haffizull
The app won’t even connect my camera. I’ve searched videos and I’m doing everything right this app should not be on the store till fixed
Can’t connect on M3 with ipad 1/5
I cannot connect with my iPad with M3 using this app.
I wasted my time to use this waste app.
See here’s the issue 2/5
By Zack and Maggie
Ok so I’ve been using this for like a year now and it started off great the app was working, I could connect to the camera and import photos and videos easily. But now, the camera won’t connect to my phone at all. And I’m not sure how to fix it
Unable to download videos even though it says videos and photos
Not sure why rating is so low 🤷🏻♀️ i find this helpful and nice for taking quality pictures and posting them
Great! But is a VIDEO live shoot a possibility? 4/5
I love the app but I would love to see a live shoot mode that allows video recording. I do YouTube and my camera has a fixed screen, so I can’t easily focus in on myself and frame things, so the remote live view for video would be a great addition!
I don’t understand how to connect 1/5
I have been using the old app from cannon, downloaded this newer version probably over a year ago. I still can’t get it to work, it’s really frustrating and not user friendly at all. It gives you a generic play by play how to connect, and it doesn’t work at all. AT ALL. No really easy way to connect.
What’s the point???? 1/5
So many things wrong with this app.
The biggest problem I have is the resizing of RAW files into JPEG Without any notice and I had no idea until I had a bunch of clients tell me how low resolution my photos were being delivered.
On top of that, it doesn’t even allow you to download video files unless it’s MP4 and it’ll take a year by the time he completes the download.
Also NO IPAD SUPPORT.
What’s the point of me having a 13 inch iPad Pro to edit my photos on when I can’t even transfer them via this app.
Also like a few people mentioned, there’s dozens and dozens of empty Cannon folders in my photo albums. And no solution to delete them without going in one by one which I’m not doing.
Moral of the story… Stick to transferring and editing your photos via Camera to your desk/laptop. You would think these people would have transfer communications figured out by now in 2019
So annoyed by this.
After the new update, my camera would not connect anymore 1/5
After the new update, my camera would no longer connect to my phone. I tried reentering the wifi password and everything...
Previous version of App worked, this one not at all 1/5
By Yogi Hates Canon App
Before upgrading my iPad, the Canon App worked like a charm, but when I upgraded the iPad and had to change the app, I have never been able to get it to work. I have tried several different ways, all unsuccessfully. If I could rate this app a zero I would, as it is absolutely terrible.
Bug creating hundreds, thousands(?) of empty photo albums 2/5
By Cat's Meow
The app generally works for me but it has a really annoying bug. It has created tons of empty folders with the name of my camera model, in the Photos app. The only way to delete them is manually one by one. Who has time for that? It takes 50seconds just to rapidly scroll through all the albums from top to bottom. I hope the developers fix this and also make it so the empty folders go away while they’re at it.
App is making thousands of empty albums in phone 2/5
By Valentin fallorina
I would like to address this issue that when you try to transfer photos from camera to phone using camera connect specifically iPhone it creates thousands of empty album in your phone is there anything to address this issue it is a hassle to delete each individual album and I don’t want it to happen to anyone else
Doesn’t download videos 2/5
This app allows me to transfer my pictures from the camera to my phone but it doesn’t allow me to download the videos I took on the camera. I’ve been doing a lot of vlogging so its disappointing that I can’t get the videos off of my camera.
Easy Connection! 5/5
Purchased a G7X Mark ii. (1) Downloaded Canon connection software to my laptop; (2) Established camera connection to wifi and laptop; (3) Downloaded this app, and camera connected to iPhone in less than 30 seconds. Exceeds expectations!
Fails to connect 1/5
Repeatedly fails to connect to my iPhone 8
Canon connect app 2/5
Works well overall until you get to videos!
App won’t open 1/5
App doesn’t open at all anymore
great conv 4/5
.mov files will not transferaccepted
Frustrating AF 2/5
I’ve had to reset the wi-fi settings on my PowerShot SX530 every time I’ve used this app just to get it to connect. Now I can’t get the app to show the photos on my camera without disconnecting. I can already see that I’ll be using my SD card drive on my laptop a lot.
Simply Doesn’t work. 1/5
Simply doesn’t work. I have tried everything to download images to my phone and it will not work. Horrible app that’s needs a lot of work. Disappointing to say the least because they market the camera as though it is super easy to get pictures from the camera to my iPhone camera roll and in reality it is a buggy app that loses connection randomly and has poor functionality.
Imposible conectarme 1/5
He tratado en múltiples ocasiones y no he podido conectar mi Canon sx700 hs con mi iPhone X. He seguido las instrucciones y ha sido imposible. Mi hijo también trató y me dijo que el problema es que está mal diseñado. No compro más cámaras Canon.
App Download 1/5
Why can I not download it.
the hell? 1/5
I’ve been using this app for quite some time now but it’s not letting me connect my camera to the app? terrible, really; my WiFi is connected to the camera too.
Creates THOUSANDS! of empty photo albums 1/5
There’s a bug in the app that causes it to create THOUSANDS! of empty albums on your phone. They have to be deleted one at a time.
App is randomly crashing on my X after the latest update
App will not connect 1/5
I was using the app and it worked fine for quite some time. Now I cannot get it to connect with my iPhone. I have tried everything. Not happy.