Something that works all the time 1/5
Can you please give us something that works all the time this is so buggy it’s frustrating. One time it works the next time it doesn’t.
Fix “Insufficient Free Space on Smartphone” 2/5
The app is the best when it does its job , but my phone has 2TB storage plenty of space & it continues to say “Insufficient Free Space on Smartphone” , it’s very frustrating!
Worthless App, gets worse with every update. 1/5
I strongly recommend using a third party app. If you haven't bought into Canon yet I recommend looking closely at other brands, Canon's lack of response on this long standing and widely despised 'solution' shows how they actually view their customers. It's not how the high end products work that tell the tale, it's attention to the smaller things that reveal their sense of responsibility to the customer. Canon apparently has none. They know you've invested in their universe so they only need pay attention to gaining new customers.
This app is next to impossible to connect to. Once the wifi finally connects it's a whole new struggle to get the app itself to admit it. When it finally does run it's buggy and slow. And you can forget letting it download a number of images in the background, of you leave the app you will lose connection 9 out of 20 times. Not to mention what can happen if the camera goes to sleep!
Admittedly I only use this app when I want pictures on my phone right away and don't have access to a card reader. But after spending thousands of dollars on cameras and lenses you think they could afford a graduate student to write decent software. Instead it seems like they have someone's 12 year old kid cobble something together for a 6th grade project. If you are on the programming team that developed this disaster you should hang your head in shame and find a job more suited to your talents, sweeping floors perhaps.
So, Canon, I double dog dare you to explain yourselves and this app. Why does it need to be so complex? Technologically speaking it could be as simple as choosing the camera connection and moving files with the native file manager. This is not rocket science, it is everyday stuff. Are you the CIA protecting state secrets? Be the first to stand up and say we made this as simple as possible because we care about our customers.
I don't expect any changes, but I can hope.
Total Joke 1/5
This is a terrible app. Cannot connect the phone direct to the camera. Not worth the time and frustration.
Horrible Application 1/5
By JQ Canon User
This app in my experience, is like a demo and not a real application. The connection fails and the lag is incredibly slow. Canon is a prestigious company to be putting products like this on the market. I know that they have the resources to make this app an amazing experience. Can we please get a RF version of this application, thanks in advance.
Can’t connect 1/5
Ever since I updated my phone to the 16.1 I can’t connect to my camera. I ended up using my daughters phone and it connected right away.
Update ruined it 1/5
I can’t auto focus from my phone during remote view now. It has a new system to auto focus but it doesn’t work right. Please bring back the old version!!! I don’t know how to take photos myself anymore
So Disappointing 1/5
Spending more than $1000 purchasing a Canon camera a”but their application after connecting to camera can not transfer images to iPhone.
Works fine for me. 5/5
App works great for me. I just wish I could transfer videos and photos from my phone to the camera. Im very limited on phone storage. And being able to upload all the photos I love prior to getting this camera would be very nice.
By 2021 $ Goat
App was great in the beginning but having issues with connecting to phone super inconvenient trash
“Connection failed-Connection to camera failed” 1/5
I’ve been using this app for maybe less than a month, there were minor issues whereas I might need to delete all my sets and do the entire connection set up again but now, it’s not even allowing me to connect my camera to the device. I’m getting to connect to the camera’s Wi-Fi but when I open the app to authorize it, I get the error I stated in the subject. Canon, fix your app please. This is quite a hassle for me to even be writing a review.
Doesn't work 1/5
By Andy 6666
Ever since it got updated the app doesn't work on my T7 anymore please fix.
Terrible, don’t waste your time 1/5
This app is so poorly designed, and I know I’m not the only person experiencing issues with it. It won’t connect to your camera (any type), and if you can manage to do that then it’ll disconnect almost immediately. Just don’t waste your time
Too many bugs 1/5
It won’t let me connect to my phone after numerous times of trying. I hate this app.
Canon deserves to go under 1/5
By F**** Netflix
This is certainly an app. Does it do anything functional? No. The app is abhorrent. It never works. Don’t bother with trying to make it easier to access your photos. This app will make you want to break anything in your vicinity. Use at your own risk.
Extremely unreliable and useless 1/5
By M Relle
If I had known it would be this hard to upload photos, I wouldn't have bought a Canon camera. This app almost never works and is extremely faulty. It doesn't do the basic functions it needs to. There's no other option than this as well. Honestly, I suggest looking for other brands of cameras in the mean time, at least maybe their basic functions will work. Don't waste your money.
Canon, you can fix this. The fact that you don't shows how little you care about your consumers.
Great when it works but really frustrating when it just decides not to. 🤦🏻
By Privacy is key
where did my first review go?
went down a star when i went looking for support only to see it brought me to a page that said could not be found.
i have pictures on my camera i cannot get to my mobile device.
i bought a wifi camera so i could transfer pictures with ease. i have no way to get them off otherwise.
where is support?
when you spend a lot of money on a camera, you expect a good app from that company to support what they are offering with their products.
It’s ok but can but better 4/5
By nick nick gogogo
It does connect to the camera and is able to help take photos from the distance.However, the connection is not very stable and sometime it doesn’t work.I wish canon can update this app soon so that it can a more user-friendly app
Wish I Could Give It A Zero 1/5
What a pitifully useless application for a world-class camera. I simply can’t get it to pair with my iPhone 13 Pro. Come on Canon, you can do better than this.
How much longer will take Canon to redesign it? 2/5
How much longer will take Canon to redesign it??
Great potential but: … Buggy, clank, slow, outdated, small size interface look, not customizable beyond basics, and so much more. I can keep on saying, if Canon could listen. Perhaps one day…
Make it a paid app, but make it good!!!! 🙏
This App renders the Wireless Photo Transfers NULL 1/5
By Johnny Appleseed 2113
The title speaks for itself. The App worked when it wanted to work when I first used it a few years ago. Now it outright doesn’t even know how to locate my camera.
Consistently buggy/disconnects. 1/5
I shoot real estate photos using this camera and a wireless connection to iPhone 12 pro max. This allows me to take a bracketed set of pictures without touching the camera, creating vibrations in the floor, or potentially gaining movement in between each frame. Often times turning Wi-Fi off and on again through the camera, removing the battery, and reinserting, or simply yelling at the camera may solve the issue. Today, however, was different. On site, capturing photos, two hours after I tested to ensure compatibility after updating to iOS 16, the camera and iPhone would not maintain a connection. Most frustrating experience with the app yet. Canon, any advice? Anything we can do to try to get the app to behave as described, expected?
Love it - when it works 2/5
Seen a couple other similar reviews. When the app works - it’s amazing - so seamless and so easy to navigate but recently I’ve been having issues connecting. It’ll look like phone and camera on same wifi but once connected, it bugs out and takes a least 3 or 4 more times to work (turning wifi or Bluetooth on or off - eventually it’ll connect). What happened - the first year went by so wonderfully!!!!
New app update ruins connectivity 1/5
Connecting with my Rebel T7 was always a hassle, but it always worked. With the new update it won’t connect at all. iOS (13 pro) keeps disconnecting from the Wi-Fi and when it does stay connected, the phone and camera can’t find each other. A big problem
Bad app 1/5
It’s not working
Never Connects 1/5
M50 used to connect no problem now it never connects
EOS 90D 3/5
Love the concept. Keep it up and make it better.
Doesn’t connect 1/5
I used to love this app but now it never connects to my t6! Fix this app!!!
Loved it when it worked 1/5
Loved it when it worked. It no longer works. I have followed all the tips I could find online to no avail. It will not connect to iPhone.
Used to work ok, now it doesn’t. 1/5
I don’t know if the people who are in charge of this app just gave up or what, but this app literally does not work anymore. At all. Which is a big deal.
I hate that this app doesn’t work and it makes my photography work and process incredibly more difficult and it’s extremely frustrating that there’s nothing I can do about it.
Fix the dang app!!!! Please!!!
Never Works 1/5
This app literally never works and when it does I can transfer a few photos and then it disconnects. Total garbage. Wouldn't even give it one star if that was possible.
gets the job done i guess 2/5
for some reason the app pairs to camera for a few seconds then disconnects. then after I pair again it stays connected. I have to do this every time, I want to transfer images and it’s pretty annoying
The app rarely works 1/5
The app is awful. I’ve had it for 3 years and it’s still barely works
No longer connecting 1/5
I’ve attempted every troubleshooting option I can find, but this app does not want to connect to my 5D mkIV anymore. It was buggy to begin with. Connecting was always a pain but now it just won’t connect.
This app works less than half the time 1/5
I can’t believe a company as big as Canon can’t have a working app without issues. This app is impossible to use and never connects to the camera
It’s Useless 1/5
If you’re fortunate enough to connect an iPhone to your EOS it will be a rare occurrence.
For everytime I’ve successfully used this application I’ve had a half a dozen failures. It’s buggy, it’s unstable… it’s useless.
If it worked 5 stars. 1/5
This is a great idea if it worked. Wish it could stay open long enough to use it.
Piece of crap 1/5
The worst app ever. Such a joke.
Piece of junk 1/5
By Guy's Music Tunes
This app is one of the worst apps I have ever used. It never works consistently. Trying keep this review professional so I will say stay away from it.
Disgusting decision to allow Google to infest your app 1/5
Good way to take your customers’ trust and throw it out if the window. Please reconsider.
This app stinks 1/5
I never can get it to work. Well, not never — maybe one time out of ten. Instructions are incomprehensible, written in geekspeak. I actually went out and bought an Olympus just so I’d have a camera that would connect to my iPhone.
Massive disappointment 1/5
I need to photograph lab samples at work and this seemed like a massive opportunity to simplify the process. I can’t find another way to remote shoot with our powershot elph, so I was thrilled to find this. Unfortunately it’s useless, and I would have been better off not knowing it exists. It disconnects from my phone CONSTANTLY. Yes, I saw the warning about disconnecting if apps are switched, but it does it randomly too, after only seconds or minutes of connection. It’s ridiculous and canon should be embarrassed.
Doesn't want to connect to my T7 1/5
I bought my T7 last December I was hoping to use it with this app, but every time I try to connect my T7 to the app, it fails to connect. I didn't have this issue when I first used the app, but it's now irritating me. PLEASE DO SOMETHING ABOUT THIS APP SO PEOPLE CAN USE IT!!!!
This app is horrible. Come on Canon. It hardly ever works and is always stalling, disconnecting or won’t connect at all.
Great when it actually works 2/5
Works sporadically at best. Only transfers 3-4 images then stops functioning. Very frustrating to have to keep starting over.
Whether using the camera as the access point, my IPhone as the access point, or my home Wi Fi as the access point the camera and phone couldn’t find each other to connect. Who codes this crap and tries to pass it off as legitimate work?
Never connects anymore 1/5
By Soccer player3
The app used to work a couple of months ago and now it never works. I can’t connect at all to my camera and it is very very irritating. You spend thousands on a camera and can’t even get it to connect to your phone.
works pretty well with SL3 5/5
Was really surprised how easy it was to connect to my dslr and download pictures on the go to my iphone.