Good but not perfect 3/5
Great app to its general function, simple connection setup, but the connectivity drops randomly and it’s frustrating.
Can’t connect 2/5
No matter what I do and follow the directions my camera won’t connect to my phone!!! It’s saying I need to set viewability and there is no option to do this!!!! I have powershot sx530 hs!! I used to be able to connect the first time I had this app but y’all changed it and it will not connect!!!
Creates thousands of empty albums 1/5
By UNO this!
This app creates thousands of empty albums with the same name as your camera. It’s impossible to bulk delete these empty albums at once.
I would not recommend this app until Canon fixes the problem.
Does exactly what it’s intended to do! 5/5
Love it highly recommend it for transferring photos from camera to phone.
Unfortunately same here 1/5
I was excited when I got my new EOS R home last month, I downloaded this app & was able to import photos from the camera to my iPad, use the iPad as a remote shutter release, all seemed to work fine. Until today... The camera seems to connect to the iPad but as soon as I launch the app it kills the connection and gives an error code. I’ve tried multiple times, still no joy. Incredibly disappointing and unfortunate to see such a phenomenal company representing itself so poorly in the iOS space.
Trash App 1/5
This app has continuously let me down. Whether I’m trying to connect via Bluetooth or WiFi, it never works. Please fix!
not working for two years 1/5
initially when i installed it, it worked quite well for couple day and i could download and send pics from my phone. that was more than 2 years back... since then i wasnt able to make it work... final try yesterday with checking that the app has all settings set right, i tried to get it working via camera’s apn, via my home apn, uninstalling and reinstalling the app... to no luck... removing the app from phone for good
Inexplicably convoluted... inconsistent ‘function’ality... makes using a laptop and card reader seem like heaven... 🤮
This Canon app is limited to some of their hardware. Unfortunately for me, I have an older Vivia HF R60 camcorder that can’t use this application. If I would of have had known what hardware works would this, and other Canon applications, I would of have had never have purchased the older Canon Vixia HF R60 camcorder. Their website, and customer support isn’t that much helpful either. Well it is a hit and miss with their customer support. Sometimes you get the right person who will help you out, especially when one like myself is not an expert in any way, and then you got the cocky ones who will talk to you as if you were dumb or stupid, and try and make one feel as if we were supposed to be have been born with knowing the Canon products. Anyhow, if you are going to try and use this app, make sure that your Canon hardware gets to support the applications that Canon has, and good luck in trying to deal with the Canon customer support folks too.
Terrible app don’t waste your time 1/5
By LD in SC
First time connection was fast and easy. Subsequent attempts to connect to 5d4 do not work—will not connect iPhone or iPad to camera. iPhone & iPad see the camera’s wi-fi but software does not connect.
I have not used this app to its entirety but it seems ok 3/5
I have been reading reviews and i've found that through friends that this app is great. the only reason i give this app 3 stars is solely with my camera. My t3i wouldn't connect ( which i didn't expect it to since its so old and at the lower end). would definitely recommend if you have the right camera or camera's.
Fail to send images??? 2/5
Slow to transfer images and videos. And now it’s saying FAIL TO SEND IMAGES?? Insufficient space on phone? I have over 200GB left of space on my phone, I thinkkkk I can send ONE picture to my phone. What is going on Canon?? Are you going to fix this issue?
I read online that it happens often and to disconnect the camera and phone, then delete app and re-download.
Well that was a fail! Very disappointing.
It’s cool when it works. IF you can connect your camera to your iphone you can access your photos right away and use the app as a remote shutter. Pointless app if it won’t connect though :-(
Has space to improve 3/5
This is a very useful app that make Canon EOS camera features stand out. However, there still are something need to be improved to make it even better. One of them is the shutter button. If it can make a click sound, or vibration when touching it, it would by much help for selfie.
Hundreds of empty photo albums 1/5
By Matt :|
After using this awkward app to get the photos from the camera onto my phone, I now have multiple hundreds of empty photo albums named “Canon EOS Rebel T6”. Hundreds is not an exaggeration. What makes this more than just an annoyance is that it is not possible to multi-select albums on iPhone and delete them. Each album must be individually selected and deleted, which I spent about 15 solid minutes doing until I couldn’t stand it anymore and realized it didn’t even make a dent. Do yourself a favor and buy whatever dongle you need to connect it to your computer instead of using this terrible app.
Brilliant video remote for EOS R and M50 5/5
Coming from Sony Alphas this app was a breath of fresh air. It gives you nearly total control of the EOS R and M50 from the app including C-log monitoring. The problem with Sony and Nikon is that you get virtually no video controls. Sony you also lose face detection and have no tap to focus using their app. Nikon literally only gives you a record button for video. Fujifilm has similar frustrating quirks like no 4K video when using the app. Canon and Panasonic have the best remote video control functionality by far.
ZERO stars—doesn’t work at all! 1/5
8/4/2019 – Version 126.96.36.199 Build 1093 still fails in the same way as previously reported. MAJOR BUG! PLEASE FIX!!!
Version 188.8.131.52 Build 1092 fails in the same way as the last version I reported on. (7/14/2019)
This used to be a 4-star app, but the new version (184.108.40.206 Build 1048) doesn’t recognize an established Wi-Fi connection between my iPhone 6+ and EOS 77D and therefore DOESN’T WORK AT ALL, reporting “Connection target not found.” I didn’t realize until this version (when it stopped working) how much this app had added to my enjoyment of the camera.… :(
Unreliable App 1/5
By Person with face
This app is horrible. I’ve had a hard time getting it to connect to my phone from the beginning and now it won’t even open. Canon failed miserably with this one.
Horrible, please make it better! 1/5
Half of the time it doesn’t work and after the update it won’t connect at all. I am surprised Canon does not have a team that would work to make this app better for al the Canon users!
No drop down list to select type of camera 1/5
Cannot select type of to connect
Very flawed. Rarely works. 1/5
By Cassie in Seattle
I am so glad I don’t need to use this often. Because it’s extremely glitchy. Doesn’t always connect. And that’s sort of the point. Get it together, Canon.
Cannot get 6D to connect to iPhone. 1/5
This app is a joke. The pairing process is overly complex and doesn’t work. Canon please fix this.
i should be able to use this app even if the camera was made in 2012 or so all i’m saying is this app is made for every camera so therefore let old camera users use it jesus christ
1000s of empty albums created!! 1/5
Has created thousands of “Canon EOS Rebel T6i” albums for no reason, all of them empty and only way to delete them is one by one! And read this happens quite often as many users have reported the same error and canon has the same “we’ll call you in 2 business days” bs.
Weird empty albums on iPhone. 4/5
I’ve had this app for about 3 years now, and it hasn’t given me any problems. Until recently, I’ve noticed that there are loads and loads of empty canon t6 albums that are on my phone...and it seems like the only way I can get rid of them is if I do it manually, and I’m sure there is over 1500 empty albums taking up space on my phone.
Doesn’t Support My Camera 4/5
I have a PowerShot ELPH 360 HS and it supported my camera perfectly, everything was completely fine. I recently got a new EOS Rebel T3i and it doesn’t have my camera at all. I’m not sure if it’s the camera that doesn’t support bluetooth or if the app doesn’t support my camera, if I could get some answers that would be great. Thank you, though, for supporting my PowerShot.
Crashes on iPhone XR 1/5
I try to open this and it won't open
Seems to want to disconnect camera for no reason after about a minute long connection. Not sure what is causing it.
Doesn’t work with EOS M3 anymore 1/5
By ligtning photo ninja
This app doesn’t work with EOS M3 anymore after upgraded. It used to work before upgrade, please fix it.
Always surprised when the camera and iPhone actually connect 1/5
When this software manages to make a connection between the phone and the camera, the app is acceptable. However; it so rarely connects that I feel frustrated almost every time I think about picking the camera up to use it. It's bad enough to make me wish I'd purchased a different camera. Every time I want to use it, and want to connect it to the camera, it takes me fifteen times longer trying to get the connection made, often having to reboot my phone a time or two, or uninstall and reinstall the app (and reboot the phone) just to sometimes get it to connect. I have better things to do with my life and my time.
Annoying 🙄 1/5
I’m surprised this app hasn’t been updated yet. It’s SO HARD to connect my camera to up 80% of the time and that’s super inconvenient. PLEASE UPDATE THE APP! I love my camera but what sold me was being able to upload my pictures quickly there’s no reason it should be this hard to get my picture from my camera to my phone.
New app NOT GOOD!! 1/5
I got to use the old app to connect easily to both my iPad and iPhone 5, it was great.
The new app is HORRIBLE, won't connect to either device. I have uninstalled devices, reinstalled; disconnected wifi, reconnected wifi... Same results: app NOT working!
I really was enjoying being able to transfer photos to my phone, I guess I am out of luck again!
Please PLEASE Canon, fix this ASAP!!
All around pretty good 3/5
The app it’s good it’s just it might be slow in the beginning or it might not be the thing your looking for but if you want to get the photos on your phone it’s pretty good
Super frustrating 1/5
I have tried to connect and transfer images for over and hour. The app keeps disconnecting even though my camera says it’s still connected. It repeatedly crashes. Then you think you’re getting lucky when you can finally see the 62 images you took yesterday and proceed to download them to your phone. But don’t get your hopes up yet! BAM! Disconnected AGAIN!!! For as much money we spend on their cameras, it is super disappointing that they cannot develop a decent app. I would even be willing to purchase the app if it freaking worked!!! Sooooooo frustrating! Get your 💩 together Cannon!
Problem saving videos 3/5
I’ve been trying to grow my YouTube channel, and the videos I take on my camera sometimes, and sometimes won’t, save to my phone?? It’s super upsetting because I don’t want to have to go back and re-record everything, and I’m not in the position where I have a great laptop to edit on rn.
Apple Watch App Please! 4/5
Love the app. The addition of an Apple Watch app would make it a five star app in my opinion
Duplicate pictures 3/5
When I connect the camera to this app I see each photo 3x
Needs improvement 3/5
It’s helpful for the most part but it doesn’t not allow you to download video even it says for pictures and videos
BRING BACK RAW 1/5
whyyyyyy did you remove the feature to download a CR2 file as raw instead of jpeg!? Absolutely ridiculous.
Bring back EOS Remote 1/5
By This nicknane crap is useless
This app is horrible. After the last apple update I can no longer save photos from either app. EOS Remote was far easier to use than Camera Connect.
Cool app 4/5
I love the program and the ability to take pictures with family...
The one thing that needs changed is the ability to use a volume button or any physical button that I can feel it’s hard to get your finger in the right spot on a touch screen when trying to be part of the photo.
Very difficult to connect 1/5
By Thats Fresh
Rarely connected “easy”, and if you hit the wrong button, you’ll be disconnected and have to mess around with it for an hour during your shoot to figure it out again. Also disconnects every single time your phone goes dark. Useless.
Not again 1/5
I’ve had this app for a few years & have learned to be careful about updating it because something always goes wrong. I just got a new 77D & the app called for an update. I updated it. Now my iPhone won’t recognize any NEW photos from the camera. Why did I update? I feel like crying because I have an important job that needs to be finished. Please fix the ‘newer camera’ update. Please.
What happens to RAW support?! 2/5
What happened?! I used to import RAW (CR2) images onto my iPhone/iPad all the time..now it only gives me the option to save JPEG??? What is the point of being able to shoot in raw if you can't edit the raw files?
When it works, it’s great! 2/5
It randomly drops and is difficult to get a connection sometimes. But when it works man is it handy! Please fix this app because I want it to work EVERY TIME so badly!
cant use app to film videos 2/5
So it’s almost 2020 and you still can’t use the app(as viewfinder) to film video. Plz add this feature to the app.
Horrible app, hire better devs 1/5
Absolutely terrible app, it’s a hassle to connect a camera, even worse because it doesn’t work for my G7x mark ii, please hire some competent developers and make a decent application please. Better yet, ditch your poopy app and just have the camera simply connect to the phone. Didn’t think canon had retards working for them
Connection fails 2/5
The functions are great when the camera connects. Getting a connection is difficult. It is like your camera needs to be the only WiFi in the area.
Completely Useless 1/5
I’ve tried about 30 times to connect my iPhone 7 Plus to my Canon M3 to no avail. I’ve watched tutorials, done everything the app says to do but it will never connect. This is ridiculous! Sony got this right years ago! Canon is falling way behind and the competition is getting so far ahead they may not be able to catch up.