Keeps disconnecting 1/5
They need to update this software. It keeps freezing and disconnecting from my tablet. What is working with this app. Fix it or develop a better version.
So difficult to use with an iPad 1/5
It’s difficult to connect the T7 with an iPad. Seriously. So difficult. So painstakingly long.
It is good but not enough /// Es bueno pero no suficiente 3/5
The App is a good one for everything related to photos, but there is a deficiency in the theme of videos. In the next version the possibility of recording videos from the own App is necessary and must be integrated. This expands the possibilities for users of Canon products with this tool.
(Spanish version)El app es muy bueno para todo lo referente a las fotos, mas hay una deficiencia en la parte de video. En la próxima versión se debe integrar la posibilidad de grabar videos desde el propio app. Esto ampliaría las posibilidades de los usuarios de los productos de Canon.
What happened? 1/5
I was using the app for a few months now my camera is connected to my phone and yet it won’t show that in the app.
Not that good 5/5
It's hard to pout my spot cam on it so I don't know if I like it because it didn't work yet so I hope it works for u have fun with this app 👉📱
I have a 5D MK IV and you would think that once you setup the connection the first time it would work consistently. Nope!!!! It should just work but every time I need it for a reason, it doesn’t connect even when the phone is showing connected to the camera’s wifi.
Terrible app 1/5
Always a problem trying to connect the camera to my phone to download photos. I spend hours trying to troubleshoot and get the two connected.
Waste of time 2/5
Gave up on Camera connect. Bought the Arsenal Camera Assistant and it ROCKS!
Canon Stick Making Printers 1/5
Why is it so difficult to upload a freaking video or picture to a phone or laptop. Throw this whole service in the trash, I just paid $600 for a camera, that can’t do something so simple. I’ll switch to Nikon or Sony tomorrow.
Can not Connect 1/5
By cool camera kid 10-
My EOS Rebel t5i was not found so now I can not get the pictures off.
I have had lots of trouble importing videos. Other than that the app has been nothing but helpful. I would like an explanation as to why I can’t import videos though. I know I’m not the only person with this issue.
Grids and histogram 3/5
PLEASE ADD GRIDS AND HISTOGRAM, would make the app much much better.
By Lightbulb moment
This app works perfectly and is Amazing! I’ve been using the app for about 2 years now and it has never failed me. The pictures send very quickly and videos are a good pace. Does need WiFi but connects well. Very satisfied!
Can’t import videos 😳
It shows my camera but won’t connect and all the other buttons are dimmed so I can’t click them all it lets me do is the stupid connection guide and that’s it nothing else on the app is clickable
iPhone 6s and Canon 4000D 1/5
App would be amazing but instead is pretty useless as the connection constantly drops before I can achieve anything other than massive frustration.
Won't stay connected 1/5
Would not stay connected. After every photo it would reset and I'd have to reconnect. The live view images were also extremely choppy. Very disappointing, Canon. Time for a new brand?
Great cameras Terrible app 1/5
This app blows.
Won’t connect to my camera anymore 1/5
It used to be hit or miss to get this app to connect to my camera, but now it NEVER connects....even though I follow the instructions to the T.
So frustrating, because when it worked it was great
By How Itzer
No stars. Tough to get working, but somehow managed. Easy connect is laughing at you. Got a new phone. No work no more.
Import function is faulty 2/5
App connects my phone to my camera just fine, but why is the picture quality so sloppy when I view them on my phone?
Could be done better 3/5
Remote feature is lacking and could be designed much better.... Should be able to use volume buttons to snap photo instead of blindly pressing the screen. Also the connection will drop which is annoying.
DOESN'T WORK FOR EXTERNAL FLASH. Biggest complaint :(
Please redesign the up to 2020 standards... I expect much more got a $800 camera. Also sending pics to yourself takes forever as you can look through them one by one and takes forever to load...
Just not well designed at all.
Does not connect 1/5
This app use to work but now it does not. It was always hard to use with a bad UI, but now it has become unusable. Why even make an app to support this feature just to fo it poorly and then abandon it and let customers have a bad experience?
Loved at first 3/5
By momma bear sqared
I loved this app for my camera, at first! Now I have upgraded to an iPhone 11 and I cannot get my camera to connect at all. Nothing I try. Looking for any advice!
Connection is ridiculous 1/5
Thinking about switching from canon... app used to work (barely) but ever since the last update my camera doesn’t connect to my smartphone at all. I’m on the iPhone XS MAX and it doesn’t work.
It Stopped Working 2/5
It shows as connected on the Wi-Fi but, doesn’t do anything on the App or on the Camera.
Pretty good 4/5
I’m grateful for the customer service support. They timely responded with my issue
Downloaded less than a minute ago and... 1/5
This app WILL NOT stay open! Every time I click it, it crashes! Ridiculous! Worst app I’ve ever downloaded.
do better 1/5
this app used to work just done up until a few day’s ago when it would not connect to my iphone regardless if i was using my cameras wifi, i followed every instruction yet it would still not connect. fix it !
Update bad 1/5
Once I did the update it will not connect to the phone. Frustrating
Doesn’t seem to support raw on any of the cameras I have. Also is incredibly complicated to connect wirelessly. Pretty terrible user experience overall. Disappointed.
Missing one great feature. 3/5
I wish the app would show the connected camera’s light meter.
Don’t understand why this app is rated so low 5/5
Is it perfect? No, but it saves me the headache of having to connect to a laptop. Having three kids and being a blogger means I need to be effective and efficient. This helps a lot with that. I rated it five stars because for that fact I deserves it
App works 4/5
The app it self works great for me!
The only thing I would like to see in the future is it connect to the Lightroom and photoshop apps so I can transfer my raw images from camera to phone app on the go!
Significantly better than some competitors 3/5
But could still use improvement.
New Phone does not connect 1/5
By adrianna m.
I had a phone that i used on this app and it worked just fine. I got a new phone and tried to use the app, but every time i connect to the wifi, it says the camera isn’t connected. the phone i have is an iphone xs and my camera is an eos rebel t6. if anyone has a solution please let me know. this is extremely frustrating
App works fine when it worksssss! 2/5
This app is trash! Half the time it doesnt work. Good luck with this! I have a T6 rebel I and its been nothing but a headache
Does not work 1/5
By Kov D
The app itself crashes almost immediately or very quickly after loading up the app and I have not been able to use it once. 1 Star
canon fix your app!! 1/5
By erika reviews stuff lol
awful, doesn’t work at all. regret even buying your camera, pointless since the main selling point was to be able to easily transfer pictures to your phone. it’s impossible with this app. FIX IT!! :(
Total garbage 1/5
Canon- please make your cameras easier to connect. This app is garbage. Your instruction manual does not help figure out how to connect the camera to the app. Just make it Bluetooth next time.
Im so disappointed on this app 1/5
I being trying and trying so many times to pair my iPhone and my canon m50 and the app keeps freezing or not connecting
Badly needs updating 1/5
I brought this camera specifically for vlogging and this app was the way for me to transfer footage so I could edit. These last few months that’s been impossible and I haven’t been able to figure out another way to do that. There is no point buying an expensive camera from Canon if the apps we need to transfer our footage are rendered useless. Please update this app.
Works beautifully, Recommend using on iPad 4/5
The connect does drop but that is due to the camera sleeping to preserve battery life, so ultimately the connection will drop; but as long as you are keeping the app busy, it will not disconnect.
The app crashes when it’s overloaded with downloads too.
Update not functional 1/5
Ever since the last update, none of my cameras will connect to the app, no matter how much cameras and how many phones I try.
Fastest way to transfer photos !!! 5/5
As a young photographer I struggled with finding how to transfer photos on my phone to send to people, it doesn’t transfer blurry on your phone.
It turns out very good. 10/10 !!
How can an app be THIS bad 1/5
I had this app for my last canon, it’s been a year since it broke... the app is the SAME... no changes literally, what the F canon?
What’s going on. 2/5
I’ve been using this app for a good four years now. And just recently it’s been giving me a lot of problems! It either doesn’t wanna update so I have to delete and re-download OR it does update and when I try opening it, it glitches and closes right away. It’s annoying
Decent for pictures. 3/5
Overall fine for pictures but when it comes to downloading videos it won’t even work. I got my camera specifically for making Youtube videos but when i record the videos on the camera, connect the app and try to download, it doesn’t. It’s fine for downloading regular pictures but it fails with anything else. I just wanted to film videos but I can’t figure out how to download them. If I can’t figure out a way how, the camera would have been a waste of time and money.
App won’t open 2/5
My camera app won’t even open. I’ve tried everything possible and when it does open it only opens for a few seconds at a time.