Worked fine in 2016 3/5
By Conflicted Consumer
Worked fine in 2016, but just tonight, when I took a cascade of beautiful pictures, it did not work. I remember connecting just fine in 2016, where it was as simple as pi and I could have my cameras photos in my phone in a matter of minutes. Now I’m subject to nothing but an unintuitive easy connection guide. Where I would otherwise be scrolling through plentiful pictures, I wasn’t even able to connect to my camera after thirty minutes of trying. I’ve had the same phone and camera since 2016, but for whatever reason this application refuses to work as it did all those years ago. I guess I can just email the pictures to myself, like a caveman.
They need to update this app or something so it could stay connected with the camera
Doesn’t work 1/5
This app does not work on my G7X Mark ii
Love it! 4/5
By boo bear kiss
I love the fact I can quickly get my photos off my camera, but I’m really disappointed that fact I can download my videos off the app either. I’m a videographer and photographer. Having quick photos is nice, but including the video install would be very beneficial as well. I think you guys should recommend doing that or making another app just for videos.
Error en actualización 3/5
Con la actualización del 19 de febrero de 2019, no puedo transferir las imágenes al iPad o iPhone. Esto no me había pasado antes. Ambos equipos cuentan con espacio de almacenamiento disponible.
Needs Work 3/5
It’s hard to get a connection. And if it does go through sometimes it won’t allow to send anything. Had this problem for 3 months now.
Easy to Use 5/5
By +Music Master+
I’ve been using this app for a couple of years without problems. It always connects to my phone and I’ve never had the app randomly drop or disconnected. The transfer from the camera to my phone always works.
Works once in a while 1/5
I have a iPhone 6s Plus and a Canon 5D iv . The setup worked well at first then worked only on occasion. I thought because my phone was old(very rare that anything goes wrong with this phone) but the same thing happens when I tried to connect with my neighbors iPhone ten . The connection is recovered (sometimes) if I turn the camera off for a few seconds. To me this remote function is better than the silly “articulating “ screen most people complain about this camera. Those little wires that connect the screen to the camera make for a very delicate camera and likely to fail . Please Canon ! Fix this and I will switch to mirrorless (when you produce a pro-grade camera and you know what we want, 16 bit color, 1/1600 shutter synch speed, eye tracking, dual card slots, selectable exposure points that link to bracketed shot ,battery that lasts 1000 shots and more red rings !)
Works until you have an IPhone X or higher 3/5
I used this app all the time to transfer my photos directly to my phone. But there hasn’t been an update for anyone using a high IOS.
Please update soon!
App does not work 1/5
I cannot even manage to get the app to open on my phone. It immediately force closes.
Not great! 1/5
App no longer showing recent images, even though they are on the memory card.
Fix your app! 1/5
App crashes every single time I open
Still not useful… 1/5
From the very beginning, this app has been painfully slow and annoying. Tested the latest version today but had to give up after just a few minutes. Please Canon, make it useful!!!!!!!
Very flawed connection 2/5
Worked.. stopped working.. connects, then can’t find WiFi. Starts downloading photos then freezes on first photo download.
Auto transfer —not exactly auto; need to constantly reopen app and establish WiFi connection every time.
There is a lot to improve on.
In the meantime I use the desktop / laptop app which actually automatically downloads photos whenever camera is switched on and off.
Used to work 1/5
With the old version of this app, I never had any problems. Now I can’t get my camera to even connect to my phone or my iPad. So frustrating.
Hours of my time Wasted 1/5
It only let me download photos! But I have videos also.. so what about those we find another app? Hell no there is no other app that would take my Rebel T6 much less takes the video.
Works with serious issue 2/5
It created hundreds of empty albums in my Photos. How to delete them all?
Great when it works, which is rarely if ever 1/5
Sure, if you want to allow Google to collect all your information while you fight the app trying to get it to talk to your camera and you don’t mind spending huge amounts of time being frustrated, by all means download this app. For me, I’m just going to connect my camera to my actual computer or pop out the sd card and do it old school. It takes less time and it works every single time. Am so frustrated. This was one of the main reasons I bought this particular camera, but it isn’t reliable and all it does is data mine you. No thank you.
Buggy,, help! 2/5
Loved to use it but now it won’t delete from my screen!!! Every time I restart my phone it shows up and I can’t get rid of it or use it!! Irritating because I actually want to use it but had to delete it for a period of time due to storage issues, but now I can’t use it, delete it, etc. please fix because I want access to my pictures on my camera again
It’s bad 1/5
The app doesn’t do what it’s supposed to do I followed all the directions and I see no results .
Not User Friendly At All 1/5
It’s pretty darn frustrating trying to get this to connect to my 5DMK4 and it constantly loses connection. Not sure if it’s the camera or app, or both. Canon makes great cameras but absolute GARBAGE apps.
No video capabilities 3/5
Honestly, I love this app it’s great for getting my pictures onto my phone and iPad fast and the remote controlling is great when I’m alone and want to take pictures. However, I’m a dancer and I take a lot of videos and it’s really frustration that not only am I not able to take the videos remotely but mostly that I can’t even get the videos onto my phone or iPad from the app to edit and share them.
Pictures don’t get loaded 1/5
I don’t know what’s the deal, pictures are blurry and I can’t save them
Deserves more 5 Stars! 5/5
I’ve been using this app for a while with my Canon 6D and I love it! I have done self portraits using autofocus via App and they all turn out great! I don’t understand why this app has so many 1 Stars. It works.
Can’t even open the app 1/5
By Big Daddy Leach
I would give it no stars if I could. Installed it on my iPhone 7 Plus and my IPad Air. Couldn’t get the apps to open on either when I wanted to connect my EOS Rebel SL2. No other WiFi options to get pics from camera to smartphone or tablet. Frustrating. Please fix this app!
Worst worst worst Fraud cheats 1/5
I never wanted this app just clicked to ciew but it deducted the amount from my card. I need my money back asap.
Kinda mad 1/5
I loved this app. It was so simple and easy to use and I had used it for a few years. Recently I went to use it and transfer my photos from the camera to my phone using the app and my camera (A EOS M10) is no longer compatible with the app?? Super disappointed, I really did love this app.
App crashes whenever I connect to camera 2/5
Not very helpful
lately whenever i try using this app, my camera and phone will not connect with each other. it was fine a few days ago.
Can’t change to save raw files!!! 3/5
I cannot for the life of me get this app to save photos in raw format so I can transfer them straight to Lightroom from my phone. Everything says the functionality is there, but this app is so confusing and I can’t find the option to save in raw
Useless App 1/5
Downloaded for my iPhone Xs Max. This app could not even save 6 photos to my phone. Matter fact. The camara died after countless time of just trying to download and did not even get to save 1 photo to my phone on a full camara battery.
For a company that charges this much for their products, this is a big disappointment!
Edited: Not only was I unable to download a single photo on my phone, this app created HUNDREDS of folders on my photos. Now i have to sit here and delete everything manually!!!
App will not work with my iPhone XS Max at all. iPad 2 Air either. When will they update this app?
Not exactly easy 2/5
While I appreciate the wonder of being able to magically transport photos from my camera to my iPhone, I can’t say that this app is easy to use in the slightest. The process as it stands now is tedious. I look forward to future improvements on user friendliness that eliminate multiple steps between the camera and the phone each time I try to use the app.
Don’t bother downloading 1/5
This app won’t let me have access to my camera, even though my camera clearly is connected to the WiFi. I don’t know how to fix it, and I’ve gone through all the necessary steps to get it to work. I didn’t have any issues with the other Canon EOS connection app, now all of the sudden it’s a problem. I’m highly disappointed that now I can’t quickly and easily download the pictures from my camera to my phone. That was one of my favorite features about this camera and this app. Now it’s useless. Please fix this
Utterly HORRIBLE 1/5
I have a Canon Rebel EOS T6 and for the last two years I have used this app to send photos to my phone. I just upgraded to an XR and trying to set my camera and phone up again is impossible! I have no clue how I figured it out the first time. Even when I was successfully connected via WIFI function, the app was very slow and tended to crash frequently. Thoroughly disappointing.
I just downloaded the app and it won’t open !! I deleted the app and downloaded again but doesn’t work . My software is also up to date
Can't save images 3/5
I have iphone 7plus .i can connect to my camera but when i want to save it doesn't work.i don't know what should I do?
Very flawed. Rarely works. 1/5
By Cassie in Seattle
I am so glad I don’t need to use this often. Because it’s extremely glitchy. Doesn’t always connect. And that’s sort of the point. Get it together, Canon.
App Keeps Crashing 1/5
By myah 💗
Everytime App connects to my camera the app crashes and goes back to my home screen, I’ve reset my phone and I have tried multiple times. I need to access my photos.
Got more things fixed. Keep it up 4/5
By Hu Yi Tian is life ❤️💕
Better than before. Still could improve tho
Amp up my photo game 4/5
By hate the user interface
The only reason it’s not 5 star is because of how confusing it was to set up at first. I am using a canon rebel t6i. The options start on the M series, but for the most part the self set up is pretty easy. I am giving them a great deal of credit because it seems like they tried to accommodate a lot of models. Once I did get it connected though I was beyond a static and even squealed a little like a little girl. Right away I’m able to access the images on my camera and download them, or I can send them to social media right away and change the compression size to a JPEG format or smaller. However both the camera and the phone must be on Wi-Fi to utilize this, I know that there is a physical device that I can buy to make it so I could use this no matter what which is normally about $130 starting, but for somebody who didn’t want to spend that yet this is an amazing feature and has already amped up my photography business!
Live mode works for pictures, NOT videos 2/5
Live mode works for pictures, but NOT videos. Why not make it work for both?
Please fix this or make a new app 4/5
By Alexa spiPom
Great app but very frustrating that it won’t download movie mode after shooting with friends for a fun video, it’s much more easier to download it over my phone and get to edit it over my phone, but with this app it doesn’t include the movie format which is a bit aggravating, other than that it works perfectly for pictures.... pls fix it
Got it to connect to iPhone 8 once 1/5
Worked for a few days and haven’t been able to reconnect since.
Practically Useless 1/5
Useful for photos, but not video. Don’t download if you plan on transferring videos to your phone.
App does not connect 1/5
I have a fairly new EOS 80D. My phone can connect to the 80D wireless network but the app never recognizes the camera. Entirely useless.
This app is JUNK Canon should start over 1/5
This app is pure [email protected]
, when you try to download photos via WiFi to your mobile device it creates 1000s of empty folders in your photos. All folders are named Canon 80d, empty. PITA to delete and absolutely a nightmare.
Canon, FIX YOUR JUNK! These products cost a lot of money and you advertise them to work a certain way. And they fail. Unacceptable.
This app and connection is useless. I’m sick and tired of trying to make it connect. Either doesn’t recognize the camera or doesn’t stay connected even when I haven’t done anything.
It’s quite pathetic. Don’t offer a service that you’re not testing. It’s a constant challenge
My RAW files to to jpeg?! What crap is this?