Such a pain. Has worked a total 3 times in 2 years 1/5
The ridiculous number of steps required to connect the camera to a phone makes this almost unusable. And 90% of the time it won’t connect at all. No amount of troubleshooting has helped. I have never come across a less intuitive or less user friendly app. There had got to be a better way.
This app needs an update 1/5
I’m not a fan of using this app at all
It is to much do a hassle to get it to connect to my camera (80D)
Canon has never had decent software 2/5
The title says it. I didn't buy the SX740 because I expected the transfer to work properly. And it doesn't. Not sure why after all of these years of dealing with only their own hardware they are still unable to get it right.
For two years I could never make the Blue Tooth connection work.
WiFi is always trying to switch from Canon camera to other modems. I have to turn off all the modems in the house to prevent the constant camera disconnections. Most of times the camera will not connect at all and refers to Easy Connection Guide which is completely useless.
Location services mandatory? 3/5
The application states it cannot locate wifi ssid unless geo location services are enabled. Can someone explain?
Was a good app at first 1/5
At first the app was working great and very convenient but over the past 6 months it’s never connected again
Don’t waste your time 1/5
Can’t even get this garbage app to see my camera. -10 stars all the way.
Connecting to phone impossible 1/5
Can’t get the app to communicate with my camera long enough to upload pictures to my phone. Deleting the app. It’s worthless.
By Maisha Grant
Not sure why this app only has 2 1/2 stars but I just started using it and I love it
Complete Junk 1/5
Virtually impossible to use. It is incredibly cumbersome in the pairing process, which fails 95% of the time.
Initial Connection flaky 2/5
By Tim's Michigan Account
It’s a great app when it works, but it fails to connect more often than it succeeds. When it connects it works well. When it doesn’t it makes this feature really frustrating, and irritating.
Often, I have to power cycle my iPhone, and this is a new phone, not old phone, and this is the third or fourth model iteration, and they all suffer the same initial connection issue.
About as useful as a white crayon 1/5
By white crayon useless
Most times this app can’t connect to your Cannon G7 Mark II and when it does it drops the connection before you have time to transfer the images. If I could give this app zero stars I would. It’s utterly useless.
Impossible to connect 1/5
Followed all instructions to a T. Tried on both my iPhone and iPad. Gave up in frustration. Terrible app.
FIX THE VIDEO SAVE! ASAP FOR SMARTPHONE 2/5
The app does the job of saving my photos but it WON’T let me save videos!!!☹️ another change needs to be made about having to connect the WiFi every single time. Like just let it connect and save in the app after I change to my actual WiFi. It would be much easier
used to be good 2/5
used to work perfectly fine with my iphone 8, but i got a new iphone 11 and the camera will not connect. the only reason i’m giving this 2 stars is that the app used to work fine.
Won’t Connect 1/5
This app won’t connect to my Rebel T7. I’ve watched every video, read instructions from multiple sources. The Canon website and instructions are useless. This is my first Canon camera and app experience, so far it’s not worth it.
Not a fan 2/5
By Brit Claridge
The process of connecting to the camera is cumbersome, it should be much simpler and automated. Additionally, Apple has added support for CR3 raw images from the EOS R6 but the app doesn’t let you import them. Lastly, Canon’s HEIC formatted photos can’t be opened in iOS which doesn’t make a lot of sense because the iPhone/iPad takes photos in the same format.
Poor app 1/5
Surprising that Canon cannot design an app that allows you to utilize the wireless function on my 5d mk iv, particularly when that is the primary reason I bought the camera—to quickly move photos out of my camera onto my phone for sharing. I have wasted a lot of time attempting to get this app to work with infrequent success. My advice to Canon is to junk this app and start over from scratch. Maybe hire some young kids to do the work; I’m sure they can do better than the current version.
Does what I need it to do 5/5
By Riley Garcia
I don’t see much wrong with this app. Does what I need it to do. Not sure why everyone is so upset about it. Just keep updating it and make sure it doesn’t bug out. Feel free to add more features but not if it hurts the integrity of the app.
Used to work well I don’t know what happened now 1/5
When I first used it worked like a pro And I was real proud of it. I recently bought a canon camcorder xa20 and I really wanted to use this app for it, I downloaded almost every other year to see if it would work no luck and only got worse, I been doing research to find something related but as I know of not possible at this second, so it would be great if you updated the app so others can use if the change is ever made I be more than happy to leave better feedback.
Created hundreds of empty albums in my phone that can’t be deleted 1/5
By i love ad revenues
This app Created hundreds of empty albums in my phone that can’t be deleted. That said, there’s no other option.
Not one to write reviews, but.... 1/5
This app is terrible. It never connects to the camera and it crashes all the time. Super bummed. I got this camera for this feature, but the feature being the app is a complete waste of time :(
Canon Camera App 1/5
By black coin
WORST PIECE OF CRAP APPLICATION EVER!! Constantly crashes and loses connection both Bluetooth and WiFi!!?? Constantly have to reload or remove app and reinstall. I think this app is worthless even though it’s free!
Doesn’t work 1/5
By Kyra Müller
It worked for a while. The connection was confusing and it was a slow and often times daily process. It doesn’t let you cancel exports or skip images despite their being buttons for both. The app suddenly stopped working completely. It just freezes on 1/1 and doesn’t even export that photo. Garbage.
Just not user friendly 1/5
Why can’t it connect like my headset? I go thru it wanting passwords and too many confusing steps just to be able to get pics from the card to my phone. Using my desktop computer is way easier and less hassles.
App is horrible. Not the best to maneuver wouldn’t recommend
Crappy App 1/5
I purchased a newer camera with WiFi so that I could post immediately..... out of all the times I’ve attempted to connect ~ I have had one time success ~ I DO NOT RECCOMEND
Now down to 3 3/5
I only give this 3 stars because for the past two years this has been working fine for me to transfer images to my iPad. Since last week I have been unable to get connected. The connection fails when I get near the end of the process. I’ve uninstalled re-installed app. Started over w both my phone and iPad - still no luck. Please fix this issue. It seems to correlate to a recent update. The app is worthless if you cant connect!!
A little glitchy and lags 4/5
I love using this app to download images from my camera, so convenient. The remote function is nice if you want to be in the family photo. It’s a little glitchy and lags. Did a self portrait session and had to constantly reconnect the app and my camera. Drains the battery on your phone quick. Needs a little more work and it would be a perfect app.
horrible app 1/5
I bought a canon 6d mark II and was really excited about the bluetooth/wifi connectivity, only the app is so unreliable and 90% of the time the app absolutely refuses to connect my camera and phone. My camera and phone can connect, but once i open the app it disconnects the and says target not found. I’ve tried bluetooth, wifi, and my phone’s hot spot but they all disconnect as soon as i open the app. Beyond frustrated with this.
This app needs to be reported 1/5
The app is set up terribly. Would be better off if a 5th grader were to code this. I pay a lot of money for your cameras canon. At least make an app that is somewhat decent. Very dissatisfied
Not updated 1/5
Bought a new camera (YAY!!) with WiFi connectivity (YAY!!) and now I can’t use it (BOOO!!!!) because the app hasn’t been updated for either iOS 14.4.2 OR 14.5.1 and the app crashes every time I open it. Called canon and got a “yeah, we have heard of that problem and it’s because the app hasn’t been updated and we don’t know when that is going to happen.” (WHAT THE ACTUAL F…?)
Not worth it 1/5
I was excited to use this to take my own grad pics but it was so laggy that I wound up just using my phone. The settings would auto adjust even though it was on manual too. Cool idea but just not worth it.
love it! 5/5
By Mrs. Bieber 112699
I love this app. Its so easy to download the pictures off my camera to my iPhone!
Most unreliable app on my phone 1/5
Don’t plan on this app working when you NEED it to. It is the MOST UNRELIABLE APP on my phone. I have the EOS R6 and I keep having to uninstall and reinstall the app in order to get it to work. Most times even after doing so it stops working. When it does work it takes for ever to focus or register the scene you have it set to on your phone. It doesn’t matter if I am using WiFi or Bluetooth too. I waited for over six months to write this review. Today was my breaking point. Each time I finally got the app to connect by the time I posed it disconnected. It is also very slow in doing practically everything. I find this app very disappointing. The canon brand is a leader in its field and a company of that stature should ensure that everything it puts out is at least functional.
Incredibly frustrating 1/5
By Nick wrote this
I’ve never been able to consistently connect to a camera. I have several mirrorless and dslr canon cameras and have NEVER had luck connecting consistently. I have even tried with an android phone and it is still terrible.
I reset the profiles on the camera and phone and waste way too much time trouble shooting. I’m so tired of this sad excuse for an app. I always end up frustrated and defaulting to using my card reader on my computer.
Do better Canon.
Can’t upload videos 2/5
By not bitlife bot
I can’t upload my videos from my camera to the app and it’s annoying
That’s apps great but I can’t get my videos from my camera into my phone it keeps failed & saying “ wrong platform “ so can anyone tell me what’s the problem ?:(
Waste of time 1/5
It will not stay connected to my phone. It takes 5 mins to download one photo and half the time it disconnects before that photo is downloaded. Trash app.
It never works and when it does it takes forever 1/5
It worked ok the first time but since then big ole thumbs down 👎🏼 So frustrating
Almost perfect for me 5/5
By Xiaotian Wan
Connection will lost few seconds after the screen was locked, when the screen was stayed on the connection was solid(with R5), transfer speed is okay with jpeg. Maybe this WIFI connection lost is an ios thing, will adding background app refresh change anything? When I use auto trasfer I'd like to keep my phone in my pocket while shooting so stay connect with screen locked is kind of helpful.
Fail to connect 2/5
By W. Dade J.
Oddly, my Canon PowerShot SX540 HS hasn’t been able to connect to my phone for a while. I don’t know what the problem is.
I have been trying to connect my Canon T7i to my iPhone and it will not connect. Can’t see my pictures except on my camera. Time to upgrade to Sony or Nikon! Canon is trash! Don’t buy a Canon!
Love the R5 and Ra but this app falls short 1/5
By Cider zzz
As an owner of Leica M&L mount and LUMIX S1R I find the canon cameras enjoyable to use but the app falls far short of what should be expected from a mid level camera. Very few features versus the competitors products. To bad was hoping for more.
By Jason_gp on IG
Reviews from 3 years ago still hold true, for its performance it seems it’s still the same!
What happened 1/5
My camera connect has suddenly stopped working. I have used it since my camera was new, about 2 years.
Would have given a 5 star but??
So far so good 5/5
By Stefanos Gatdoulos
I’ve been using this app with my iPhone 12 Pro Max and my Canon 5D Mark IV the past two months. So far I’ve been transferring only RAW photos from my DSLR to my phone and it works great. No crashes and no bugs so far.
I love this app. I can now edit and upload my DSLR photos to my social media quickly and without having to use my MacBook Pro laptop.
Thank you, Canon dev team!
Slow, laggy, difficult to navigate 1/5
For 1, there are just too many steps involved in the setup. I have 3 different i-phones, everyone of them connects but the app can’t go a few seconds without stuttering or freezing while doing remote live view. It’s bad
Poor compatibility 1/5
This software seems buggy and doesn’t allow my to connect my g9x mark ii to my iPhone. It worked with android. It is quite unfortunate as this kind of connection is great on the go