For Laser printer 4/5
Naming is really bad, why laser is for business, took me a while to figure
App is slow to update dynamic IP 1/5
If you are using a business app printer for your home office, and haven’t assigned, or do not know how to assign, a static IP to your printer, this app will lose connection to the printer every time the printer gets a new IP. What can cause a new IP? Getting a new router. A power outage, rebooting your router. A few other things. Every time one of these events happens, it takes hours, if not days for the app (both android and iPhone versions!) to sync up and find the new IP. EVEN MANUALLY TYPING the new IP doesn’t find the printer.
I know it’s the app cause AirPrint works fine. Direct usb print works fine. LAN print from any of my desktops works fine. The app, on android or iPhone? “Lol you don’t have a printer!” Remove the printer and try again? No, not even that works, even uninstalling the app doesn’t delete the settings and the app keeps looking at the old IP. Until suddenly, it works again.
This is particularly frustrating when you have to print in a hurry.
I just upgraded my router and since I had a DHCP reservation for this printer for over a year, I completely forgot about this issue. Then I had to print last night and spent way too long trying to get the app to go to the new IP, (finally did this morning) and have created a new DHCP reservation. Of course, I know how to do this. Many people do not, and that makes this app NOT user friendly.
Unable to connect to printer 2/5
By mobile app frustrated user
When trying to airprint or scan it only works 3 times out of 10. Most times cannon app is not able to communicate with printer.
Printed fast but offers almost no additional functions 3/5
By iDan iKnight
It’s a shame you can’t do much more than you can do already with AirPrint. For example, my single reason for trying this app is because I want to reduce the printout size to 90% of the original. This cannot be done in standard AirPrint. I figured, using an app directly from the manufacturer would offer more useful functionality. It does not.
From my desktop I can do a hundred+ different modifications and tweaks to the printout from the driver/print dialog. This app offers minimal extra over the standard AirPrint. It works, but it’s a disappointment :(
Worked great, on my old phone 1/5
This app no longer works on my iPhone 13 mini. Any chance of an update or patch to fix this?
The new phone cannot find the printer.
My old iPhone 8 can still find the printer.
I will also approach apple for a patch as well.
Literally the only way I have been able to get my Canon MF743Cdw to print ANYTHING
I wish I could revert to version 7.0 2/5
By Jenni Paige
My biggest mistake was updating this app! Ever since the latest version came out my iPhone will not connect to my printer to print things that I need. I am frustrated! I hate the instability that the new versions have caused. I have considered buying a new printer because this is ridiculous. It does print from other devices but macs and iPhones are useless with this printer. Thanks DEVS for this app, you made my printer a useless paperweight!!!!!
Recently quit connecting 1/5
Apple updated software and this print application no longer works. I had to manually reload my printer on my Mac and can no longer use this app for my print from iPhone options.
Just let me use AirPrint 1/5
By AK Bend
This app is useless. It just add’s a step to the printing process on my iPad. Instead of Printing directly from the document I now have to save the document, open the Cannon app and print from the Cannon App. This is a useless waste of my time. I am 100% sending my Cannon printer back to Amazon and ordering from a brand that doesn’t force me to use their proprietary software to print. Every other printer I have ever purchased just shows up in AirPrint automatically once it’s added to my network. Way to re-invent the wheel and not in a good way.
Back to the Stone Ages 2/5
New ImageCLAAS printer/scanner uses this app. If you plan to do much scanning stay away from this product/app. No option for multiple page scans. Very disappointed in Canon.
Updates? iOS? Stopped working 😢 1/5
No updates for 8 months? Concerning. Guess I'll figure something else out.
Didn’t fix the problem. 1/5
This didn’t work or print my app I paid 30for the app and can’t return it.
Needs More Options 2/5
If you need to print booklets, No. 10 envelopes or any custom size pages, that is NOT an option. It also does not let you rotate a pages, or give you any of the options a normal computer would give you. This is a solution for printing directly to the printer without a wireless connection. No need for AirPrint or silex wireless bridge 4600WAN.
Constantly have to reload app 1/5
Anytime I have not used the scanner function in the app, the printer will scan one page and freeze. Issue seems to solve itself after reloading app and turning on and off the printer.
Stopped working 1/5
This was working fine for our Canon printer but then it stopped and crashes every time you try to use it so now we can’t use the printer for scans.
Not ready for prime time 1/5
By Amazon Forever
This is a horrible app. Works only 10% of the time. Makes me want to buy a Brother.
Not work in my Iphone 5/5
By artin shoja
After upgrade my phone,the app not connect to printer
But another phone i tested,conect to printer.
Please check it..i think in IOS 14.4 this app not work corectly...
This is PERFECT ive been looking for an app to work for so long and this just works
Needs an update 1/5
By inefficient and disgruntled
When using an iPhone the app doesn’t print pdf files after filling them out with markup. Actually it prints the original pdf but doesn’t print the markup additions. I dislike this app and I dislike iPhone even more because of their use of AirPrint which limits the type of printer you can use with it.
iPad version FAILS 1/5
By Newton and the Quasi-Apple
This app used to great on iPhone & iPad. Still is great in phone. iPad version hasn’t worked for a while, and I’ve lost patience. Documents are scaled strangely - one page PDFs spread out over three pages.
Works Well for Me 4/5
I use it to print class assignments & such. It lacks options to change what you’re printing, like make it black & white or change orientation.
Good but!!! 3/5
By Mustafa Al-Mohana
A good application, but very basic , it needs to be developed, such as adding the feature to control the degree of print resolution and choosing multiple ranges for printing pdf files, the ability to print pdf files in horizontal paper form without the occurrence of the papers becoming mirrored, determining the number of pages of the pdf to be added within one page and Control its size
It does NOT work on the iPhone 12 Pro Max with the latest app version. It works on the iPad Pro, but it's ultra slow...
Never works for any of apple devices 1/5
Can’t print from at if my apple devices while
My hp Laptop work fine.
Works, I’m using LBP6320dw 5/5
Never had any issues with the app.
I print from my iPad and my mom’s iPhone just fine. I also have an android that works well with the app too.
I remember I had a hard time trying to set it up at first, but after I figured it out, the app just works.
Prints great with direct connection to my laptop 1/5
Canon has terrible customer service and you tube video didn’t work. This print is ok with direct wire connection to your pc. The other features are a joke.
Please solve problems 3/5
It make my network down , and most of the time its cant be ready
But work with it is easy👍
Why 17 and up??? 4/5
By Give to little lives
I like the app just one question why in the world is it 17 and up????
Needs a “fit to page” function and other basic capabilities 2/5
Two stars because I can easily print BASIC documents and images from my phone. But, why is it missing basic printing capabilities:
- shrink image to fit page
- switch between print landscape vs portrait
- resize images (only postcard or 8.5”x11”)
This app could be really useful but until they add some simple functionality, I’ll be headed to my laptop when I need to print.
This Canon Print Business App took me less than 5 minutes to set up and....Voila! It printed a document out of my Canon LBP6030.
Thanks, Apple Store, iPad Pro 12.9, and Canon. Yay!
Finally added iCloud Files support 5/5
They finally added the support for “Files” app which allows you to print documents from multiple cloud providers already defined in the “files” app including iCloud.
Completely useless 1/5
Brand new imageclass printer. It’s ridiculous. Doesn’t work at all.
The app could not find the printer using Bluetooth.
Meanwhile I also use
1. HP 4 in 1
2. Epson 4 in 1
3. Brother 4 in 1.
All more or less seamlessly with the iPhone app.
The canon itself is ok.
The app 😕
Doesn’t ever work 1/5
Your app does not work. It is frustrating when that is part of the appeal to buying this printer. I would not get this printer again. A waste of money and my time getting it to work.
My apologies: works after updating printer firmware 5/5
After I updated the printer firmware from the printer - not the canon website - the app allowed me to print.
Back to loving the app!
Need to delete and install every time I print from IPhone 1/5
I need to delete and install every time I print from IPhone
It will not let me connect my iPhone 8 to the Canon Printer MX922
Bad app for such a reputable company 1/5
Got this app to use with the Canon LBP6030 from my iPhone but app only works like 50% of the time when it wants to. Other time I can’t find or locate the printer. Also now app doesn’t even open properly, can’t even open the app. Everytime i want to use it i have to delete it and reinstall to be able to find the printer. For such a big reputable company this is terrible
Worked like a champ 10s setup 5/5
Easy to set up. Easy to use. Laser 6230dw. Was printing screenshots of notes within seconds.
This should be recommended by canon on the printer literature. I had to hunt for it. Their help site is kinda garbage.
User friendly was not in mind. Terrible.
Not working 1/5
Definitely I am returning my canon laser printer to the store for a refund because of this garbage software.
Laser printing done easily 5/5
Works well with my IPad and Canon laser printer. I love my laser printer because it is very fast, printing multiple page documents in seconds.
Worst app ever! 1/5
What’s the purpose of this app, useless !
This app is junk 1/5
By sniper in NJ
The printer (ImageCLASS MF644C) is solid. The app is so useless as to make me hate the printer. It will never let you scan remotely from an iOS device. It will suggest that the firmware is out of date (it isn’t) or that remote UI is not enabled. It will, naturally, allow me to use the remoteUI that it just told me was not enabled.
Seriously Canon? All I want to do is scan something and email it from a remote device from my WIRELESS printer. But no. I must physically tether a windows device to it in order to get a scan.
From the same app I can print to the printer it “can’t communicate” with. I can check toner levels on the device it “can’t communicate “ with.
C’mon Cannon, is it too much to write a functioning app? All I want is basic functionality.
Working Like a Charm 5/5
By A N A C O N D A
Downloaded this to print wirelessly from my iPad to an LBP 6030W. Worked as advertised, no issues. Not sure why “_idiot” was having so many problems but I’ve had none so far.
By Maymoona Khan06
Why buy a Canon 1/5
By Judie Cole
When none of their apps work
UX lacking. Featureless and Pointless. 1/5
We recently purchased a Canon imageClass MF743Cdw printer for home use, and this was the only app (Canon PRINT Business) available by the company that supports it—a laser printer. In terms of the printing options, there are none extra, nothing more than to select, tap, tap, and print like it is in the native iOS print UI. It lacks services (e.g., editing, page layout setting, cropping), or similar that are offered in the other apps by for its inkjet and photo printer product lines. It’s incredibly sad and sort of mind blogging that for a printer that costs several hundreds of dollars more, our only mobile app option is reduced down to this one and literally in every aspect of it.
Has me hitting my head against a wall 1/5
Will not let me "scan" from the app. Says "check remote ui settings or update firmware". I have made sure both requirements are met.
I have "allow scan from business print" enabled in remote ui and have the latest firmware.
Just flat out doesn't work.
I've wasted hours on this. I've come to the conclusion that the function is just flat out broken.
Between the all camera equipment I have and printers, I've spent thousands on Canon. It's becoming more and more apparent I should just jump this sinking ship for Sony (camera) and HP (printers).
Thanks for wasting my time!!!!!
Frustrating App 1/5
By Outlook 24
Rarely works and when it does it doesn’t print the document correctly.