the app works well. it’s just the dimensions keep coming off wrong! when i pick photos to be printed, they keep coming off wrong. the boarder option made them too small, so i took the boarder off and then it cut off part of my photos. so over all it’s not printing the photo i uploaded even though when you look at the final photo to select to be printed it’s not printing that photo correctly
Printing to my New Canon Printer 3/5
Using this app to print to my Canon printer from my iPhone 6 worked marvelously. However for Christmas I bought myself an iPhone Xr and it seems to confuse the printer and when I print landscape it still goes portrait. This may because of the way the iPhone Xr takes several pictures when you push the button. Even when I select the crop mode and note it’s landscape it’s still printing portrait. I hope the developers heed this and fix whatever is failing. I like to print pictures to my picture printing printer from Canon. I bought this printer because it prints pictures. It even has an extra ink well for printing pictures. That means it costs more to refill my cartridges.
Canon, please get on it!!
Good if I could print my google docs.. 2/5
By Don't listen to stars
I can print awesome pictures from my iPhone, but cant seem to print any of my google drive docs. :(
Bad very bad 1/5
Printer ugh 1/5
This printer never seems to be connected and I’m always trying to connect the printer over and over and over again and it never stays connected I’ve tried my iPhone and my iPad and nothing seems to work out with this printer
Gets the basics done 2/5
The thing just lets you print. I have a Canon Pixma Pro 100, and it does print, but it’s limited on the paper selection. Another thing that bothers me is I cannot see my ink levels.
Update - another issue I have is the cropping is NOT representative 100% of what you’re going to print. I have all my photos cropped about 1-2% off when on the app it shows that it shouldn’t.
No bad when works 1/5
The app crashes too often. I am not expecting a perfect, flawless experience from a generic utility but it is not acceptable to offer such a buggy piece of software- in particular if the company is as reputable as CANON...
This printer is absolute garbage 1/5
I bought the printer and two boxes of 108 sheets and ink. It badly printed about 12 photos and I have not been able to get it to work since. It says it needs a new printer cartridge. I’ve given it 3 brand new cartridges and it still errors out. I have never regretted a purchase more than this printer.
Won’t print 1/5
By No no aaaaaaa
It just kept spitting out blank pages and telling me my printer was jammed even it was not
Love this printer and App!! 5/5
Works great. Printing from my phone has always been a hassle until I got this app!!!
Works Great! 5/5
I don’t understand all the bad reviews on this. It works great, allows for different size papers. I’m using it with a Canon MG6200 printer and it delivers exactly what I expect, every time. No complaints here!
Worked fine at first until I got a new phone. 1/5
By Moses Rail
My printer worked perfectly fine until I got a new phone this year and ever since it won’t connect to my new phone and I can’t use the printer at all. Don’t know if it’s the app or the printer itself but this is definitely the last time I use a Canon product. Time to go buy a new printer now....
It’s a joke app and printer 1/5
Very poor app and printer, constantly disconnects from the network
App freezes 1/5
When I go to select a photo from my phone to print the app freezes. So useless. And to think this is the reason I bought the thing for
Good once we got it going 4/5
It took some trial and error to get it to work because the instructions on the app and the Selphy booklet were confusing. You have to disconnect from your WiFi and use the Selphy’s built in WiFi to connect to the printer. The app will also freeze on you if you try and print a Live Photo. If you’re having trouble, looking at the picture in your photos and make sure it’s a regular picture, not a Live Photo and it should work just fine.
Every time I try to print, it says it can’t find the printer. Terrible app.
0 stars instead of “1”.
I can print from my Apple devices except from my phone.
This app is garbage on iPhone!!!!!!
Shuffle print issue 2/5
Worked great until today Nov25, 2018. Now the printer/app doesn’t recognize orientation of the 8 pics. Thus you get different orientations among pics on the final shuffle print. Doesn’t matter if landscape or portrait is selected. Same issue. Reset printer to default settings and no luck. App issue?
It has great support and it’s easy to use
This app. 5/5
By pops bigmac
I’ve had it for years and this recent update has made it sooooo much Easier to use I would get so frustrated with the previous versions it’s about time they focused on getting it right
Where is my printer 1/5
By st Marine
It’s is all set up and connected but now it can’t find the printer!!!! It use to work. Now it just stopped. I have a canon mx532. Is it no longer supported? B
By Joseline Medina
Really wish there was a way to monitor my ink levels.
Tried several fixes none work 1/5
I’m so sick and tired of Canon and their aggravating app and TS9020 printer.
None of the so-called fixes work.
I’m going to throw it all away and get a different printer. I will never buy Canon products again. I wish it didn’t have to be this way but I have had several printers and noticed that the customer service, software, drivers and everything have gone to crap in the past 2 years. DONE!
Not enough options 2/5
No options for print quality. Limited paper options. Not as convenient as airprint which frees up your device and prints in the background. Very stripped down version of the desktop version. Should have an advanced option.
What’s Up 1/5
I’ve had canon printers for years. Now all of a sudden my iPad won’t recognize it. I’ve tried deleting and reinstalling. Turning off and on, nothing. I had to go buy an Epson for my other office. Guess I’ll have to do the same thing here. Very frustrating.
Having a problem 4/5
By Future expecations
I can’t seem to find the printer to be able to register it on the app. I see my router but not the printer. If you can help me I would truly appreciate it.
Canon app and printer issues 1/5
The app and my Mx920 printer are not working correctly together. I never had an issue to a month ago . The the printer says it’s out of paper when I go to use the app. Yet my daughter’s laptop can connect and print without using this app. If there is customer service for is problem I would call or email but I cannot find anything.
Don’t buy 1/5
By cavs will lose finals
This is unreasonably trash the app won’t even let me print nor stay on the app please don’t buy it
Ok for Photos 1/5
Seems to be ok for photos but forget about printing documents. I’ve only been able to send a document to my printer once. After that, it says no printer found. But when I take a screen shot then print from my camera roll, it prints. It doesn’t print legibly. Just crap. There needs to be a way to print documents right from email or the web.
Easy for a Luddite 5/5
Just installed and was printing from iPad in minutes. Very easy for an old hippie. Thanks Canon and Apple.
Difficult to print pdf’s 1/5
Print to this app often is not an option. Double sided printing is also not available with the app with my printer. Too limited setting features.
Lacking basics 1/5
I can’t even size the photo in the app, only the paper. Seriously, like I have seventeen different sizes of paper to feed this. This app is useless.
Not good, spent almost half an hour setting it up and it still wouldnt let me print anything with OneDrive. Don’t bother wasting space on your device when the Word app lets you print straight from there. No need to download this useless thing as long as your device and printer are connected to your WiFi. P.S in the effort to connect it with my Microsoft account I gave Cannon permission to see my data at any point in time. Thanks guys!
Needs duplex scanning re-added 1/5
This was a feature with the mx922. Please add duplex scanning option via app for the TR8520.
Cannot change printer WiFi settings 1/5
By Disowns ones
Once it’s set up it will not allow me to change my ip110 printer WiFi settings. It’s an unintuitive UI that is rubbish. So frustrating what a bad brand Canon is.
Perfect for Cordless Setup 4/5
I needed to connect the printer to the WiFi network. All I had was an iPad. This app worked flawlessly to connect the printer to the network using the Cordless Process. App itself distorted the document I needed to print. All was fine when printing from the app the document was created in.
It cant find my wireless MX410 Canon printer 1/5
If you have a canon printer this app will not help. It can’t even find its own kind what a useless app.
Don’t know what to say about it . 2/5
When this app works with my phone it is pretty useful. But I find myself having to deleted every few days reinstall to get it to work properly. I have to turn off my phone and restart again and sometimes that works. But most of the time I have to re-download the app. But like I said before when it work properly it’s a pretty good app. My boyfriend has the same app for our printer and it works mostly for him he doesn’t have to download as much as I do. I have an iPhone 6 and he has a 6S. I don’t think that’s the reason because when I had a five I didn’t have this problem as much or at all.
Works Perfectly! 5/5
At 61 I’m not tech savvy at all. With that said, SETUP WAS EASY & THIS APP WORKS GREAT. Since I know so little, if I see an app only has a few stars I normally won’t install it. Give this app a try! How I did it below...
1) I googled my printer as my manual wasn’t on hand.
2) I read through the results. Under videos I found a video on YouTube made by Canon! In my case the printer is a MX492. I followed the directions and printing from my IPhone 6 was a breeze.
IMPORTANT: Directions do say to restart your phone after the Canon print app is installed on your phone. (I did everything right in front of my printer too)
#2 The printer and phone have to hook up wirelessly. My printer kept saying “searching”. I went to the settings on my phone and then to WiFi settings. My phone was connected wirelessly to my Network. Under that I saw “Choose a Network”. In that list of networks (Neighbors and an open Xfinity network) I saw one that said “Canon Setup”. I clicked on that and right away my phone was paired with my printer. The Canon app menu appeared on my phone and I was asked to print a test photo which I did. Everything else is self explanatory reading the Canon app menu. FOR NERDS LIKE ME: After I finished printing my photo I went back to check on my WiFi settings. I was already reconnected to my secured home network. I presume I was on Canons Setup network for 20 seconds at most and my phone went back to using my home network on it’s own. I hope my review helps people like me.
Used to work great only way I was able to print from my phone!! Now for some reason it won’t let me print anymore even when I’m connected to the printers wi-fi!!
By Virus ruls
This app is useless unless there is a feature for manual duplex printing at leat a feature for printing Odd number of pages amd even number pages separately. Most of us use printers that don't have automatic duplex printing.
There should also be a way to add multiple slides or pages from the pdf file to the same sheet. As a college student this app is almost useless for me due to lack of these two features.
Only time i used this app is when i connected thw printer to the wifi connection. After that to even print power point slides i have to switch on the computer. I'm sure this is the reason why this app has very bad ratings.
Thank you. I hope you consider these features this in your feature updates
Good, but needs more functions 4/5
I find this app useful sometimes. However, I can’t find any option for duplex printing. Thus, this app has very limited functionality, and in some cases, is worse than printing through Airprint. Love the ability to scan documents with this app though.
This is a really good app and I recommend it if you have a canon printer don’t look at the stars and reviews that doesn’t matter just use the app and see how good it is
Fix for not working in iOS 12 5/5
Reset network settings, restart iPad, iPhone then try connecting with this app. It worked for me (info found on the web about airplay problems after updating to 12.0). Love the new iOS 12 update, though, as it fixed a lot of other things.
What is this? 1/5
I’m not sure what this app is for. I accomplished more with out it just by selecting “print”. Using the Cannon app I could not even find the TS series printer from my iPad.
Doesn’t print properly 1/5
Every time I try to print something from OneDrive to prints it with hug writing and crazy formatted margins. When I do an image correction it still makes the margins huge but really little writing. The documents are just correctly formatted using word. The printer junk too. Really unhappy with this app and type of printer.
What happened to STABILITY?? 1/5
This app was perfect for my printer (MX922) but lately the app just fails to find it on the network only rarely. Even airprint finds the printer. I just dont understand why things went so wrong...
It works! 4/5
My CP900 is now working with the new updates thru his app. It would be better if I could used it too with win10 in my laptop.
Very good but needs one more feature. 4/5
By Anon 200
I have used versions of this app for some time. I am still waiting for an option to print double sided from mobile. Any suggestions?
Junk dont waste your time 1/5
Even with restarting my phone and the printer several times it will never “find” the printer to even connect.