By Lastar Rushon
I can’t print ANYTHING! It looses connection with the printer every time it reconnects. Don’t waste your money! I have to send mine back!
Really upset about this app 1/5
By Angie Kendrick
Really don’t like this app every time I open it to try to print a photo it freezes. If I am able to print a photo I can only print one and it Hass to be quick. If I linger inside the app for too long to select a photo it freezes. Worst app I’ve ever had to deal with
Scans Perfecty 5/5
Got this app to scan direct to my phone instead of open my computer every time and for that it works perfecty, even converting to PDF.
App crashes 2/5
I can never seem to open my app without it crashing seconds later. I’ve updated and deleted the app and had to re-download it to get it to open. Crashes every time and it is very upsetting
It doesn’t connect through wifi 1/5
I’ve an iPhone 7 plus and that printer has worked only once through Bluetooth, icloud, wifi, etc.. since i got it.
It’s just awful
Not worth it 1/5
By Suckered Purchaser
The app is not the time. Printer never connects to WiFi, but will print with USB cable.
Works good 5/5
First you have to install on PC with the printer cable in order to activate wirelessly working now it's working on every device wirelessly and I can print anything I want I am happy with it
Unreliable crap 1/5
By sunny bottom
Jittery display 3/5
This latest release is very jumpy in ink status screen on my iPhone 6sm
Just a question 4/5
Are you able to print multiple photos on one sheet? Where can you find a print layout feature in the app? Or how do you choose photo size of the one you want to print?
Does What It Says 5/5
I have an older Canon MP495 wireless printer and this works great for printing things from my iPhone XR.
App does not work.
Upgraded to iPhone max 1/5
Ever since I upgraded to the newest iPhone from iPhone 8 Plus is has yet to connect. Through router nor direct connect
Freezes. Doesn’t work, iPhone X 1/5
Freezes upon selecting a photo to print. Must force close every time.
Best printer app you can not print with. 1/5
By The HVAC Guy
Update to review;
Still not much help. App does not recognize either of two printers in the office and rarely finds the one at home without fiddling. One of the two printers show up on air print. Both show in printer settings that they are on the network.
The app is frustrating though it does save on ink and paper.
To wirelessly print a photo with this app is almost always a struggle.
Turn on, turn off, reconnect, restart, reinstall. Around and around, but few printed photos.
The app is very good at trying to sell paper and ink but there are no need for those, it rarely prints anything.
Why do large companies such as Canon with what would be good products have no concept of a USER friendly app? (Not my opinion only look at the ratings)
The app probably deserves better than (1) star, though with the resources of Canon it Should be much better than it is.
keeps crashing 1/5
pls fix. i can’t use and if i can it makes me delete and redownload to get it to work ONCE
Doesn’t work on my IPad Pro 2/5
Works great on my phone and my old iPad mini, but for the iPad Pro, whenever I click the “print” button, it opens Apple’s print utility which looks for an air print enabled printer. My printer is not AirPrint enabled, which is why Ihave this app. So now I have stop what I’m doing, and switch devices to print.
It doesn’t work 1/5
Ever time I try to print from my iPhone I get a message that it cannot find an air printer. I have a canon MG6120. I registered it on the app. The app found it to register it, but when I print I receive same message- no air printers found. Very frustrating.
Saving to files is annoying 2/5
By Ｓａｓｓｙ Ｃａｓｓｙ
When you scan something and hit save to files, they're saved somewhere only this app could see. To even access them I had to go to document/photo print and select them there.
Too limited 1/5
This app is way too limited I cannot print from my emails or notes. Definitely not easy to use or useful to my personal needs.
Prints amazing quality photos 4/5
The app and printer worked great right out of the box. Easily started printing and I’m so in love with the quality of the prints. I only wish that the paper had a sticky option like my HP Sprocket prints do. I love the WiFi direct print capability with my Canon EOS, makes it great to treat this like a “photo station” when I’m at events.
Some areas to improve:
• clarify that photo paper should be loaded face up within the app and on the paper pack
• selection of photos in canon app is clunky and when you accidentally choose a photo, you can only remove it in the final page before printing. Additionally, the pop up message to remove a photo for printing is unclear
• the fact that the photo editing/layout app is different and not integrated into this printing app is peculiar and unnecessary. HP Sprocket app allows you to edit, create and print all in the same app
Works great for me 5/5
This app works great for me. I have an older printer (MP495) so I did have to restart my phone before the app would find the printer, but once I did that, worked like a charm. As mentioned in other reviews, make sure you give the app access to your photos if you want to print photos.
Great when it works 1/5
By A to da
I have had multiple iPhones and it always happens the same. I download and install the app which works for a while. Eventually after some weeks it can no longer find the printer. All the other Android users in my household never have this issue. Even as I speak, they are scanning on the same printer the iPhone can’t find smh.
Don’t work 1/5
I don’t know what’s wrong. I can get this to work on everything WiFi but the iPhone X. Is there a big or something. Please update me
Using with canon pro 100 2/5
I’ve printed out 3 big A3+ 13”x19” so far and every one has cut the picture short for some reason and I’ve tried using the crop tool but the picture still stops printing before the full image is done. Is this an app issue because I can print it from my MacBook fine in that size but from iPhone it cuts off the picture.
Tries to Print via Apple Printer 1/5
Printing documents that have been emailed to you is completely useless. After you open it in the app, it prompts you with “Next” and the leads you to AirPrint. That is a function for Apple printers, not Canon, and thus makes it unable to print
Crashes Galore 1/5
Unusable, as it crashes whenever I try to scan or print anything this, rendering this app useless.
the app works well. it’s just the dimensions keep coming off wrong! when i pick photos to be printed, they keep coming off wrong. the boarder option made them too small, so i took the boarder off and then it cut off part of my photos. so over all it’s not printing the photo i uploaded even though when you look at the final photo to select to be printed it’s not printing that photo correctly
Printing to my New Canon Printer 3/5
Using this app to print to my Canon printer from my iPhone 6 worked marvelously. However for Christmas I bought myself an iPhone Xr and it seems to confuse the printer and when I print landscape it still goes portrait. This may because of the way the iPhone Xr takes several pictures when you push the button. Even when I select the crop mode and note it’s landscape it’s still printing portrait. I hope the developers heed this and fix whatever is failing. I like to print pictures to my picture printing printer from Canon. I bought this printer because it prints pictures. It even has an extra ink well for printing pictures. That means it costs more to refill my cartridges.
Canon, please get on it!!
Good if I could print my google docs.. 2/5
By Don't listen to stars
I can print awesome pictures from my iPhone, but cant seem to print any of my google drive docs. :(
Bad very bad 1/5
Printer ugh 1/5
This printer never seems to be connected and I’m always trying to connect the printer over and over and over again and it never stays connected I’ve tried my iPhone and my iPad and nothing seems to work out with this printer
Gets the basics done 2/5
The thing just lets you print. I have a Canon Pixma Pro 100, and it does print, but it’s limited on the paper selection. Another thing that bothers me is I cannot see my ink levels.
Update - another issue I have is the cropping is NOT representative 100% of what you’re going to print. I have all my photos cropped about 1-2% off when on the app it shows that it shouldn’t.
No bad when works 1/5
The app crashes too often. I am not expecting a perfect, flawless experience from a generic utility but it is not acceptable to offer such a buggy piece of software- in particular if the company is as reputable as CANON...
This printer is absolute garbage 1/5
I bought the printer and two boxes of 108 sheets and ink. It badly printed about 12 photos and I have not been able to get it to work since. It says it needs a new printer cartridge. I’ve given it 3 brand new cartridges and it still errors out. I have never regretted a purchase more than this printer.
Won’t print 1/5
By No no aaaaaaa
It just kept spitting out blank pages and telling me my printer was jammed even it was not
Love this printer and App!! 5/5
Works great. Printing from my phone has always been a hassle until I got this app!!!
Works Great! 5/5
I don’t understand all the bad reviews on this. It works great, allows for different size papers. I’m using it with a Canon MG6200 printer and it delivers exactly what I expect, every time. No complaints here!
Worked fine at first until I got a new phone. 1/5
By Moses Rail
My printer worked perfectly fine until I got a new phone this year and ever since it won’t connect to my new phone and I can’t use the printer at all. Don’t know if it’s the app or the printer itself but this is definitely the last time I use a Canon product. Time to go buy a new printer now....
It’s a joke app and printer 1/5
Very poor app and printer, constantly disconnects from the network
App freezes 1/5
When I go to select a photo from my phone to print the app freezes. So useless. And to think this is the reason I bought the thing for
Good once we got it going 4/5
It took some trial and error to get it to work because the instructions on the app and the Selphy booklet were confusing. You have to disconnect from your WiFi and use the Selphy’s built in WiFi to connect to the printer. The app will also freeze on you if you try and print a Live Photo. If you’re having trouble, looking at the picture in your photos and make sure it’s a regular picture, not a Live Photo and it should work just fine.
Every time I try to print, it says it can’t find the printer. Terrible app.
0 stars instead of “1”.
I can print from my Apple devices except from my phone.
This app is garbage on iPhone!!!!!!
Shuffle print issue 2/5
Worked great until today Nov25, 2018. Now the printer/app doesn’t recognize orientation of the 8 pics. Thus you get different orientations among pics on the final shuffle print. Doesn’t matter if landscape or portrait is selected. Same issue. Reset printer to default settings and no luck. App issue?
It has great support and it’s easy to use
This app. 5/5
By pops bigmac
I’ve had it for years and this recent update has made it sooooo much Easier to use I would get so frustrated with the previous versions it’s about time they focused on getting it right
Where is my printer 1/5
By st Marine
It’s is all set up and connected but now it can’t find the printer!!!! It use to work. Now it just stopped. I have a canon mx532. Is it no longer supported? B
By Joseline Medina
Really wish there was a way to monitor my ink levels.
Tried several fixes none work 1/5
I’m so sick and tired of Canon and their aggravating app and TS9020 printer.
None of the so-called fixes work.
I’m going to throw it all away and get a different printer. I will never buy Canon products again. I wish it didn’t have to be this way but I have had several printers and noticed that the customer service, software, drivers and everything have gone to crap in the past 2 years. DONE!