Terrible app and site 1/5
It took having to violate numerous rules on their website for them to finally delete my profile. Going through customer service or trying to follow the directions to delete it myself was an absolute joke. Don’t waste your time or money on the app or website.
Employees and employers 5/5
Both have a hard time connecting on this site
Nanny position 5/5
I have been lucky and was hired through the website and things have worked out great at my job.
Love this app. 5/5
I've gotten most of my clients from care.com and caregiver.com and it's always been a positive experience.
Great site 5/5
I have been a member for years and love this site!
Company cancel my account without any explanation or willing to resolve issue.
By E. Estrada
I’m very pleased with care.com
And the wonderful people I clean for. Thank you
I have been with care.com for over 13 years. It’s a great place for parents to find you. I just wish they would stop blocking parents from seeing our profiles or responding when we are not premium members. At the beginning it was free for us and lately things are changing too much I hope this does not keep raising the fees. As for us the caregivers /nannies to be blocked from parents or from them sending us a note it’s simply wrong that parents can not respond to out notes about employment when we are not premium members. Other than that it’s great.
Awesome app! 5/5
Completely reliable, and very useful!
Scams SCAMS SSCCAAMMSS 1/5
Unless you pay the extra $25/month it seems the only profiles that see your profile are scams. I have been contacted by AT LEAST 3 “families” wanting to interview or hire me. One family said they were from out of town and were moving to Texas and looking for a new nanny, wanted to interview me, a few days later I receive a check in the mail from them for $3,000 asking me to cash it and pay “bills” or I get a “family” that has no interest in hiring anyone, they are just looking for suckers. This is a BS app. You make the nannies jump through all these hoops to try to get hired, you need to make the families do the same.
By Smadar Barak
The app says that children 4+ can use this app but you go on and says you need to be 18+. My daughter (age 12) tried to be a pet babysitter but the app didn’t let her enter.
Great app 5/5
Care is a very easy to use. I appreciate the way it is set up. I love this site!
Best Website for ChildCare Pros to get hired. 5/5
This is a great website if you are a ChildCare Professional looking to get hired. Downside is that they are allowed to decide if a family review is posted. I had a family review me and Care.com did not like the way or style review was written and they deleted without consulting me or me without me even
having the opportunity to read it.
App won’t work, keeps crashing 1/5
I’ve tried to make an account 3 times and it keeps asking me to sign up for carechat and I do and then NOTHING happens afterwards. It just wants me to sign up AGAIN. Fix this.
Love this App - really helps you find the perfect job that fits you!
I’m a caregiver 5/5
Love how it tells you who is interested, lets people give you reviews
App keeps quitting 1/5
I have been able to explore on the app maybe two times in the past few weeks since I downloaded it. I try at least once a day to open the app, usually everything on the main screen loads then it immediately quits out back to my home screen. I can't figure out what is going wrong, I have deleted/redownload the app and restarted my phone a few times, neither seem to be working.
Rene teger 5/5
By tilden 65
I have been with care.com a couple of years and I find that they are on the ball in aspects of the app. I enjoy dealing with them and will continue to do so. Please keep up the good work.
Great experiences. 5/5
I have had great experiences through this app.i have been hired many times. Some part time, some full time. I have spent 2 years at a time working for my families.
Love CARE! 5/5
App is broke 1/5
I would give it zero stars but it’s making me give at least one I set up an account and now it won’t even let me login. I’ve emailed the company and everything and nothing has been done or fixed so good luck trying to get this thing working on your phone I have an iPhone 8plus.
By Tish. G
Love Care.com it’s very safe & I have now worked for 3 families using this site! I wish they would put a notice on the app icon to notify of a message that would be very helpful to be able reply faster to a message. You have to click on the icon in order to see if you have a message.
Love Care!! 5/5
By Orka Galen kisedau
Care is awesome, I’ve met some amazing families!!
Not that great but not awful either 2/5
My app keeps crashing, I’m not getting notified of messages, and it’s leading me to get bad reviews. I love working with kids and this helps me go after that passion but it’s becoming a bit more of a hassle.
By Kathleen de britto
I love care.com
By Ms. Beth Ann
Care.com has helped me since 2010 find work with very good families needing nanny care, house management, and pet care. I have found long term employment with many great families! The website provides a wealth of information to assist the entire process from writing your profile, how to negotiate pay, getting a background check, tax related questions, and more.
The best 5/5
Without fail.... within 1 month I always get offered a job,
Waste of money 1/5
I purchased the premium and it never upgraded me to premium. Then I tried to get back in my app. It’s not letting me now. Definitely more trouble than anything.
Helped me find the perfect family 5/5
By Kristie Lee 80
Easy to navigate
App doesn’t work 1/5
Downloaded the caregiver app. Doesn’t work. Can’t use the regular app anymore. Deleting.
By Becky Roseny
Very easy to use & customer service is excellent providing assistance!!!
Very helpful site 5/5
I’ve been able to find work through care.com that I wouldn’t have otherwise. The customer support is top notch as well.
This app needs a LOT of work. 1/5
Please hire better programmers and strive to make the app as functional as the website on a desktop computer. Thank you.
Useless app bad service 1/5
Whenever I want to sign up it asks for the phone number and then I put it on and the code as well and it says it is done but then when I keep doing the registration it brings me back to the beginning and makes me verify my number again. Really annoying .
Then, they keep closing accounts without telling you the reason and not to mention that you apply for many jobs and get no answers and they make
You pay for you to get jobs.
Waste of time
Love this site 5/5
I have been on and off the site for the past 12 years and have found a wonderful families
I love Care.com! 5/5
By Jennifer Nicole B
I have found a couple families that I now consider family off of this site!
Care.com helps connect caregivers with those in need of their assistance. It is a useful resource for those in need of babysitting, tutoring, and elder care.
Best App Ever 5/5
Awesome App, definitely worthy to go premium!
Good I like this application gives good jobs 5/5
I recommend you to use this app to get good jobs
It’s been great for finding housekeeping jobs and definitely pays for itself, however it’s not very user friendly and I wish you could do more from your phone. I have all kinds of glitches and problems with it.
A great opportunity 5/5
By SF _ 1998
Thanks guys for creating this app!
Care.com app 5/5
Easy to use. Makes managing messages and timely communication a breeze
I get great use out of the App 5/5
I’m a nanny and have been using care.com to find my families since 2013. Obviously flaky/sketch people on both end but overall the app is good. I do get annoyed when messaging a family and the screen doesn’t scroll down as I need room to type, so I cannot see what I’m typing anymore.
Just learned to copy and paste from my notes.
By visiting Companion's
The best 5/5
I have tried 4 different websites but care.com is the best. You won’t find another like care.com.
Decoda B 5/5
Love care.com, it’s a way for people who need help to connect with a wide range of caregivers to fit their needs. It’s has several security measures in place for both caregivers and clients so we all are safe.
Takes the worries out of the Caretaker hunt. Care.com always has my back I appreciate their integrity and their respect for me and others. Great way to find families that need help in raising their babies. Care.com awesome! Update 8/3/2019