Issue with Linking job post 4/5
By VA CP
The app is generally user friendly, however, it is not allowing me to link my job post to the message I am sending to potential applicants. The option to link it pops up at the bottom of the screen, but then quickly disappears before I can click on it.
Worthless app. Don’t waste your time. I had this a year ago, to find transportation for my kid after school. If you find someone you’re interested in, the app makes you purchase a basic account to reply to offers. So it’s not free.
Tried again this year. Couldn’t create an account. Filled in the info, wrote to support twice, received generic, unhelpful responses.
Unreliable “Caregivers” 1/5
Hired someone from care.com in the past. We have cameras in our home. A girl who was hired, lied about the reason she gave my 6 month old, exclusively breast fed baby, whole milk. She also took him out of his swing and put him directly into his high chair with a poopy diaper (our daughter shouted how stinky he was & the sitter agreed with her). Other sitters on here pay to be “premium” and have their profile advertised more. These people would say they wanted to meet for an interview, and then would never show up. Why be in here if you don’t want a job and waste peoples time?! I’m a full time, working mother of 2. I don’t have time for that garbage. In my opinion,Care.com steals your money.
Worst app ever 1/5
Logs you out every 2 minutes.
Awesome service 5/5
I love care.com
Subscribed and Did not give me access 1/5
By Raiza Juncos
I subscribed and it stayed the same not giving me access to anything. I want my money back!!!!
Great app 5/5
Not worth the money for job seekers 1/5
No one ever responds or barely reads your messages, even if there’s no or few applicants at the time. All after paying $20 of your hard earned money to “let them
Reply back to you” it’s the second time this has happened. Never again.
Money hungry 1/5
If you don’t pay for the monthly membership you can only send one message to one person and they then lock your other messages out till you pay. Helping family maybe but only if they pay you $25 a month. Something that sounds so good is just awful! Thanks for helping my family not find a sitter. I can’t even get any information off this lady who sounded like she fit for our date nights. Thanks so much.
Job description is not visible to candidates 1/5
For some reason, candidates cannot see my detailed job description and they’re only responding to the canned labels. I’m not getting any candidates with the qualifications I’m looking for!
Pets play when you are away 5/5
Excellent app to find the perfect pet sitter when you are out of town or work long hours. Caring, reliable individuals that become part of your pet’s family. Experienced excellent results using this app. Highly recommended
Too expensive 2/5
The membership is way to expensive and unreasonable.
Never using this again 1/5
By Cate. B
I’ve used this app for years. I’ve built up a wonderful resume. Now I have to pay the site to even let people respond to my application. I make a free profile but have to pay to get a response. I’ve never experienced this before.
Don’t waste your time or money 1/5
Absolutely terrible website to find a job. I eventually found a job outside of the site I wanted to delete my profile. There was absolutely no way because they told me that iTunes had to delete it. I called iTunes and they told me that care.com would have to delete it. It’s a total nightmare and run around. Extremely frustrating. I had to break their website rules to finally get them to delete my profile. Would Never recommend this site or app to anyone!
Not paying to be premium 1/5
By Jloves gems
This app requires you to pay 20$ a month to be a premium member. If you aren’t a premium member, then jobs that you apply for cannot be responded back to. This app is frustrating.
App full of illegal immigrants 1/5
I interviewed a girl, who couldn’t provide legal status in the USA. Basically came over as a visitor and never left. Care.com does not care if someone has a social security number, or proper work visa. If shady people like this are on this app, I want nothing to do with it. No thank you. Moving on! Not to mention most of the people on the app have no certifications to watch children, but want to charge a bunch of money. Thumbs way way down!
UPDATED: Care.com replied saying caregivers have to provide a SSN to enroll. That’s all fine and dandy. However, foreign Students are given SSN for loan purposes. Having a SSN is not sufficient proof of legal presence. Foreign Students are allowed to study, not work for example. Basically care.com needs to hire an immigration lawyer to make sure the caregivers indeed have a legal status in the states.
Most people might hire someone otherwise without realizing they are living and working in the US illegally.
WARNING: SET A REMINDER TO CANCEL 1/5
Their subscriptions are NON REFUNDABLE and they don’t make it well known. They also don’t send you a courtesy email when you’re about to be charged for a quarterly fee. What parent needs an ongoing premium account? It should be expected that you use it for a short time to find a nanny and cancel after you hire one, so a “hey, we’re gonna charge you next week, did you hire a nanny?” email makes sense.
This is profit-minded “customer service” at best and a maliciously deceptive practice at worst. I found a nanny, I don’t need 3 more months of premium service. Give me my money back, you crooks.
Just hired. 3/5
By Jeremy and Jamie
Just hired Sally. First cleaning is today.
Amazing resource! Have found the greatest care takers for our little one
Get resource 5/5
Love that I can use this resource to find good people to watch and nanny my kids
App only works on WiFi 1/5
Please fix this bug!
Expensive but worth it 5/5
This app is fairly pricey but for what it does and offers, it’s worth it. It’s easy to find perspective sitters for whatever needs you have, message them and also book them. Highly recommend.
Issues with app 1/5
Messages do not seem to be going through from each end. For what we pay for the service it seems to have major issues unfortunately
Great resources! 5/5
So happy to have a great place to be able to Beat and better no different vegetables, and have a platform for them to be able to speak highly of themselves, as well as the reviews! This app is really easy to use!
Wish more care was directed towards app 2/5
While Care.com offers a very good service, their app and website leave a lot to be desired. It seems that they had different individuals develop various components and never got them together to discuss how these components should interact. So it’s very disjointed and not user friendly. Messages and managing applicants are separate functions for some odd reason. Everything is oddly structure and not user friendly.
By K C 99
It’s nice to have a platform to search for a good fit.
It’s the best way to find childcare 5/5
By Wyoming girl budget
I’m so thankful for care.com! It has been a life saver for finding child care. I’ve been using it for years now and I can’t imagine doing without!
The service is good, the app is bad. 1/5
By Murse Dad
It may be the iPhone X, but the app is extremely buggy.
-Can’t leave reviews
-Sending messages gives a confirmation that appears half way off the screen
-it always says I have 1 new notification when I don’t.
Always reliable 5/5
Easy user interface, great communication tools. Paying with the app comes easy the first try.
Great app 5/5
Has been easy to use and gets you connected to nannies right away.
Service good, app glitchy 3/5
Just joined and have corresponded with exactly one babysitter. On my iPhone I cant see the last line of the message I’m typing. I also can’t seem to add my phone number to my account. Is there a way for a couple to share one account with different profiles?
Can’t seal the deal 2/5
Posted a job with ease, got over a dozen applicants in a few days. Great. Message selected applicants, see that they’ve seen my message, but got no response. Later hear that some people have to pay to read or respond to messages! We’re looking for a provider to get to know our two toddlers before our new baby is born and don’t have time for this. What am I paying for if I go through the trouble to post and, filter, and respond if the people I’m responding to can’t freely get back to me? Would’ve been nice to know before paying for the month.
Help found 5/5
Best web to find help in all your life social needs!
This app works great
Was of no use at all 1/5
I subscribed to their premium tier and background checks to help find an after school caregiver for our 2 kids. The search process felt like searching for a needle in a haystack because lot of the profiles in my area were created sometimes more than 7 years ago and there was no indication if they were still active or not. I messaged tens of providers and barely received responses from any. And even the ones I did, almost 99% of the time they said they were looking for a full day opportunity and after school was too few hours. I would expect that to be very clearly visible to them from my request to begin with. The 2 people that we actually met with didn't workout either.
I signed up for this service hoping to find a reliable and safe caregiver in a streamlined market and did not meet that to the least.
Bad experience 1/5
I have a easy task of companionship, but no good results just no show and liars
Saved me in a jam 5/5
I needed help getting my daughter to school and this website saved the situation
So far so good? 5/5
By Gr8 6
A must for parents 5/5
For parents on the go, this is a great way to find babysitters. We have had a wonderful experience.
By bryan(no nickname needed)
Terrible app. I paid for a family membership for 3 months for $80. After being on for 2 days they deleted my account and said it was due to what came back on my background check. I do have some misdemeanors on my record but I’m also able to legally buy firearms. If I can legally buy and possess firearms, why can’t I be on a site to find a babysitter for my children???
Cannot cancel subscription through the app 2/5
I purchased the premium subscription for a month to be able to communicate with caregivers (expensive but had limited options) and I’ve found great people through care.com previously. Before the end of the month, I downgraded my account using the app. Then I was charged again despite canceling. When I reached out to care.com for a refund, they stated that despite the option to downgrade through the app, I actually had to cancel subscription through iTunes. Why is it even an option then and why is that not more clearly stated??
Horrible customer service 1/5
I was looking for childcare and due to a traffic charge on my background check they suspended my account. I do not see how this is relevant seeing as how I am looking for childcare and was a paying customer. Customer service was no help what so ever.
Incredible resource 5/5
Not everyone is what you need but we’ve always found someone great.
The worst 1/5
The worst program in this world
Gloria Gregor 5/5
By gloria gregor
We have found two wonderful nannies through care.com that have impacted our lives! Great people!
I have been struggling to get a job for about two months now so I thought I would go ahead and use this app for side gigs, however this website is absolutely useless. I registered my account and I was super excited to learn that I did not have to pay an outrageous amount to be a premium member, and that it does not require you to spend money on a background check. Boy was I wrong! With the basic plan you can absolutely apply to jobs all day long, but you can not be contacted unless you pay $20 a month! I was hoping to get a few pet sitting gigs, but when I went to check the messages I was greeted with a bright red ‘UPGRADE’ button. I do not have the money to hand out and hope for a job to come along. Anyway, do your research because with this website you’ll be spending more money than you make.
They ran my background and two felony misdemeanors came up on my background that do not belong to me! Maybe it’s my fault I didn’t see the email to resolve the issue within 10 days
But they should do more than just a name and date of birth!! I have real common name 😪 I’m not too sure if it’s identity theft yet...Might I add the people listed don’t have a middle name and I do?!
This resulted in them closing my account and not being able to re open it.
And one of the misdemeanors shows as a no show for a traffic ticket!! HOW? Can that result in an account closing 🤬
I found the best house keeper on here! 5/5
I found the best house keeper on here! So glad I downloaded it