By I don't care anymore
I do love care.com. More opportunities job
From care.com. Me n 3 of my sisters were in the care.com. Can’t complain. Maybe someday I will make a complain. Lol.
Horrible service 1/5
I signed up for the service with the intent to cancel The premium service once I got the help I needed. Care.com will not allow you to cancel nor will it allow you to downgrade.
There are no options to do this. There is a window that will take you there but it does not actually downgrade- computer or cell phone and I have been trying for one month.
It was awful trying to find the customer service number to speak with someone about canceling the service.
Not a user friendly site & what a scam to keep charging people who can’t cancel!
Horrible app 1/5
The app itself is horrific. I was stuck forever (months) with it demanding I write a bio (for my up and running account). I finally copy pasted my current bio, then it demanded I make a VIDEO to put on my page. And the skip button was a dead link! So I’m stuck there! Can’t get to my account!
I have to agree with all of the negative ratings! Care went downhill quickly. I had it for years. I started my first nanny job from it back in 2010 and got a few more after that, but in the last couple years it’s not been going well. You have to pay just to reply to a message or to unlock stuff. It used to be free at least on my end LOOKING for a job. Why would I pay to find a job.. honestly lucky enough it’s all about word of mouth now, so I’m working, but I liked being able to have more clients and now I can’t get any new ones. Maybe I’ll try sitter city or something like that.
Charges you money to talk to people 1/5
You have to pay to let people respond to you. Total rip off.
I am out of town and needed a last minute sitter for a few hours today. I got a couple of responses... BUT WAIT! I have to pay to reply to those responses and I’m not even sure if it’ll work out! Ridiculous. Will not be using care EVER!!! And will not recommend them to anyone.
Isn’t worth the time, effort, and money. 1/5
I have had a care.com profile for years and maybe found one child to take care of part time. This app and website are not user friendly and apparently do not really “connect” caregivers to care seekers unless you are willing to shell out the money. And even then you still may not be able to find anyone. I have applied for job after job after job and rarely get any reply back. I doubt when I apply the people looking for care actually receive my message/application. They don’t pass along messages unless you pay even though parts of the service may be “free”. It is very difficult to get peoples contact information when they block out “phone numbers” and “emails”. Don’t waste your time word of mouth and references from people are the best way to go not paying for this service that doesn’t really connect you to caregivers and care seekers in the first place.
I signed up and they did not approve 2 pictures of me, they were decent picture with my dog, then I found a position I was interested in and wrote the lady, was sent a message that she could not reply unless I paid, I can’t find anywhere to delete my site, angry
Have had nothing but problems with this Company and good luck closing your account. You are better off using Craig’s list. You will find good and bad everywhere but this Company wants you to believe they have the high standards “they don’t” Craig’s list is free and you can call most people directly. Ask for a
few references you’ll be good. Going to someone’s house tells u a lot more about their, in home childcare than what ever BS these guys want u to believe.
I loved this app. I used it on occasion to find new nanny jobs. Then, out of no where, they terminated my account. I haven’t done anything wrong. I thought maybe because I’m not on there very much? But they won’t tell me why. It’s very frustrating and I have no idea what I’m going to do for future jobs
Care.com-the best app to find your job or the other way around 5/5
Care.com has been a “god sent” ever since the beginning of times I started using it some 8 years ago. Wether I was looking for employees or looking for my own employment, it has simply worked wonders for me. I have found great caregivers in the past and now the greatest Nanny position.
Thank you Care.com for providing such a great service!!!
Thumbs up to you! And keep up the great work!!
They’ll delete your account because they want your home address publicly visible!!!!
Not cool!!! You sure don’t “care” about your members!!!
Not worth it 1/5
By brett es
I have been on Care.com for the past five months trying to find care for my family, with no success I might add. It’s very expensive to keep paying every month when there aren’t very qualified people to provide the care you need. Also, many of the profiles never respond to Your job posting or if you message them directly. Either the app isn’t allowing them to respond or the people on Care.com are extremely unprofessional. I interviewed many nanny’s for my job posting and a lot canceled last minute or were very late or didn’t respond all together after agreeing to an interview time! Very disappointing to have wasted five months
Care.com’s business practices border on illegal 1/5
Be VERY careful if you use this service, especially when you try to unsubscribe. This company thrives on trickery and vagueness. You are seemingly able to join and communicate with nannies without upgrading to a premium membership, but you’ll soon find out you can’t message caregivers unless you pay for the premium package. Shady, but whatever. But then when you need to cancel your subscription they make it near-impossible to do so. If you write to them for assistance with canceling they will either send you unhelpful form letter responses or direct you to another party for assistance (like iTunes) telling you that they are unable to help you cancel your account. Additionally they auto-renew your membership and only alert you to this in the very fine print, so many people don’t realize that signing up for a specific amount of time is actually a lifetime membership. They do not send you alerts when they are charging your card again and again. Honestly I’m shocked someone hasn’t sued them yet and I think they take advantage of the fact that we are all moms/dads of babies and don’t have time to follow-up every single day just to cancel our subscription or that we won’t notice that we are being charged for a service we no longer want or need.
Wonderful sitter! 5/5
By Carrie in WI
Janeth was so good with our 1 year old and was also willing to stay later when something unexpected came up. Really appreciated her help and professionalism!
So useful 5/5
By Pear Squash
I’ve hired 2 nannies using this app. It’s fantastic when you’re out and about and only have a few minutes to work on your childcare search. I really like Care.com. It’s worth the monthly fee to find good people.
Great access, tricky record keeping 3/5
I appreciate the ease of availability to the messaging system on the app. However, it does not mark which jobs you have applied to and many descriptions read similarly. It would be nice to have a way to save or favorite job prospects.
Can’t make it passed the “Upload Photo” screen. 1/5
Keep getting an error message that says I can only have one photo uploaded. I only have one photo uploaded. Will give the app a chance ones it has its $&!? together.
I’m done with this app 1/5
U guys r nothin but cheats if u we’re going to make it to where we can’t text back or receive their messages if we don’t upgrade then u should’ve never made this app in the first place this app is now useless to me
Double Paying 1/5
I had to pay for the subscription for the app to replay which is understandable then I had to pay another fee of 25 if I wanted a background check, sex offender check, licensing check on the babysitter. I payed it but paying 39.99 a month just to be able to text a application is too much.
Don’t waste your money or time 1/5
I had zero success with this app/company. Every person I attempted to interview or hire subsequently no showed. There is no accountability and there seem to be a severe lack of reliable options. Complete waste of money and time.
Very useful! 4/5
Very helpful to find caregivers!
Buggy - locks up. Messages won’t deliver on time. I have lost good candidates!!!
Unintuitive and difficult 1/5
By Zome other name
Downloaded this app and tried to do a search (I thought) for someone in my area who could watch my kids on short notice. Later that day I got an email saying my “posting” had been rejected - it tried to post my search as if it were an ad, and also added my Facebook photo to it for some odd reason. I spent about ten minutes trying to find a way to delete my account. Finally I gave up and just changed my name to “delete account”.
I am Nany , I am available to work how babysitter . I live in Germantown MD and in the moment needing a lot work to help my son pay rent your apartment . Please if know something send me answer . Thank you
Kyle With care.com 5/5
By gramma purse
I had my first experience using Care.com. Kyle was a gentleman his car was clean he was very polite and I would recommend him to anyone I will definitely use his services again. I was very comfortable riding with him. I would recommend him to anyone needing services.
You can’t do ANYTHING on this app unless you purchase a membership. No job applications, no messages, can’t receive messages, etc. This app used to be the best way for me to find nanny jobs and now they’ve completely lost me as a user. Why would I pay for an entire year of this app when I’d only be using it to find one job? It’s a scam.
Worst Customer Service 1/5
Title says enough. Good luck to anyone who actually needs help and wants to talk to a human vs. sending emails and never getting responses.
By 90s chick
I started using the app and sent out some messages to potential clients. They said I had been messaged back but the only way to read it was to pay for a subscription. I was dumb enough to do it and found out that the messages were just a copy of what I sent. Not a potential client, but exactly what I had sent out. Do not use. It’s a scam!
BEST SITE FOR NANNIES TO FIND JOBS 5/5
I love this website, I am always able to find new jobs and meet amazing families.
Nice App! 5/5
Super easy to use and navigate!
So many error messages 1/5
This app is impossible to use. I constantly - and I mean CONSTANTLY - get error messages saying that a message can’t be sent because the user is no longer on Care.com. I have to go back to the home screen, then find the sitter again, and then try sending my message again. This app is super buggy, and it’s disappointing that people pay $40/month for something that works badly. The website isn’t much better.
App does not work 1/5
$40 down the drain
Really enjoyed this app/site for a while, until the past couple months. Very glitchy and the membership is too expensive for poor services
By john 0331
Build a profile and place jobs just to be charged before, butyou can make contact there are message errors then my profile was removed
I really love care.com 5/5
By Energetic nanny
I had been here for long time and I always found different positions nanny .
By momma Burley
I been a nanny for 10 plus years thanks care for starting me with very nice people to work for.
Care.com is great 5/5
Thank you care.com for getting me work again!
Poor babies 1/5
The price is too high, and watch out because they continue to bill you monthly beyond your initial payment! Then their customer service is terrible when you call for help.
As far as the security checks for sitters, I find more accurate info from checking the state government public information website - thanks to this app I nearly hired a convicted larcenist who checked out clean on the app’s security check.
Sitters who advertise have no accountability. Over the years I have consistently fond that for the few who actually respond to my ads or requests, I have a 50% chance that they’ll actually be truthful about the times, rates, or services that they advertise. Moreover I have a 50/50 record for them actually showing up to an interview after scheduling - of course that could be due to poor work ethic as well. I’ve been stood up for countless interviews and for actual jobs as well.
Even though it seems like this app should be a good idea, for all the trouble...and for the potential rip off...you’re better off trying a local Facebook nanny search page or even craigslist and checking references carefully - at least it’s cheaper!
Nice features - a little pricey, but safety is worth any cost... 4/5
I have enjoyed being able to go through and select appropriate caretakers for my needs, set up interviews, ask for background checks, etc. It is a little pricey, and you have to be a paid member to even really use the site effectively, and I don’t care for the fact that each individual task costs extra... but in the name of safety, I suppose no cost should be too large... not that it wouldn’t be nice to not have to shell out an arm and a leg before you even have a person to care for your child....
Gone down hill 2/5
I used to use care.com a lot, and actually got a few great jobs from it. However, now that they make you pay it’s close to useless. I’m not willing to pay to apply for jobs or talk to potential employers when there’s no guarantee I’ll find something, and a lot of times when I pursue a position I just NEVER hear back. But not paying makes the whole app useless.
Won’t let me sign in or go back. When i go go select what i want to care for it says “error” every single time.
Decent site!! 5/5
I have been using this site for 7 years. With all it’s ups and downs, it’s helped me get quite a few jobs. Just have to keep on trying, and don’t get discouraged!!!
PRICE NOT WORTH IT! 1/5
I used this app when I first started cleaning for myself. Loved it until first it was free then 29.99 a month now 60 a month!!! Not worth it!!!!!
Great experience with Care.com 5/5
I have used Care.com since about a month and it has been really helpful and efficient.
The two babysitters/house cleaners I have hired have been extremely sweet and reliable.
So far I have been very happy with this App.
Great place to find when In need. 5/5
Thanks for providing customers to utilize the opportunity to seek help when needed .
Great Jobs!! 5/5
By Mrs. Geibe
Through care.com, I have had the luck to obtain wonderful nanny positions with two different families. I left my former profession and became a nanny in 2013. Since then I’ve had steady, reliable employment close to my home. Other types of jobs are also available, from pet care to senior care to housekeeping.
I’ve also had good experiences with care.com customer service! If you’re seeking a domestic service type job, care.com is a great choice.
By Mrs Blea
I have to agree! I'm not sure if potential family's even see my profile for a never get response.i feel the same.
By Tricia Helwig
The app was a bit confusing to use and the people who initially responded to my add flakes out when I would try to setup a time for them to meet my daughter. (Sorry, I’m not going to hire a complete stranger without a face to face meeting first.). I even informed those that looked good on paper that I would pay them their going rate! Needless to say, I’m still without a sitter.
This app is hit or miss 3/5
Unfortunately finding babysitters is very challenging .. the first time I posted a job I had 65 applicants which was way too many .. second time I posted a job I only had 6 to choose from .. and of course you have some sitters that aren’t a good fit and others that are amazing.. and sometimes you can set up an interview and have a no call /no show .