My history with Carfax 1/5
My history with carfax started about 10 years ago.
Back then it was about $99 for “unlimited” use of this digital service (3 months)
Fast forward to 2020 and the beginning of Covid. I
I remember feeling sick when I saw that the carfax app raised their price to $99 for just SIX reports.
Today I am shaking as I write this as corporate monopoly/greed strikes again.
Now it is $99 for (5) car background checks.
($20 per car report)
This company is ripe for competition.
Latest update fix my issue!!! 5/5
Latest update fix my save search issues. App runs perfect now!!!
Nice app 4/5
This app allows you to see all recorded service history!!
What happened? 1/5
By k dc hnmbv
The app is unusable now.
By So iNrediBle
Why the F I have to update this sdupid app to see the results??? This is peace of ish!!!!!
Customer service is so trash 1/5
Getting a car. Its great. But the customer service? Beyond infuriating. The text system to speak with a rep is the most frustrating system ever!!! I can never reach out to anyone via phone and it takes 7 reps (cause you got disconnected so many times eith hardly any warning) and several days to get some kind of solution that doesn’t even really help! The text system doesnt tell you when a rep is gone and if its idle for several minutes it automatically disconnects.
By David Colin22
It’s ironic that this update is supposed to assist with accessibility issues because this update has left the App hanging and subsequently in accessible
Thom. Moran. 2/5
I don’t understand as I have sent you at least 3 messages. I’m not at all interested in sedanS of any kind. I’m only interested in Chrysler’s 200 convertibles yrs 2012 to 2014 limited edition models. I hope you get it right this time ?
Good luck receiving your car on time 1/5
You have to prepare yourself for thousands of delays with delivery. Good luck receiving your car on time
Great app, one issue 4/5
I love this app but there is one issue that needs solving. A few updates ago I’ve noticed when I swipe out of the app in the middle of a car search (for example I go to reply to a text) once I go back to the app the results go back to the top of the list. This is very frustrating as if I’m looking through hundreds of cars and I go to reply to a text I come back and I have to scroll for awhile to get back to where I was on the list. Please fix this, I tried to find a way to report it but apparently it only lets you report purchases that have gone wrong. If you see this email CARFAX please put the app back to the way it was and fix this glitch so I don’t have to scroll for miles to get back to where I was if I click out of the app.
Great cars 💛 5/5
I love CARFAX always has the deals and great cars with the facts. I’ve bought two of my cars using CARFAX. Huge and nice selection on 12k and below.
Go somewhere else 1/5
Inaccurate information for 10 times the price as any other site
Truck purchase 5/5
Great first time using the app to buy 2017 GMC SLE DURMAX VERY HAPPY
Cannot view new listing pictures 1/5
By Mike Vetovich
Cannot view new listing pictures but can on the website imo app is a waste of my time
Carfax literally robbed me. 1/5
So I went to their site, paid $39.99 for one report, then tried to log in to view it. I was immediately stopped by a “incorrect email or password” message.
Well, I’m pretty sure I know my own email, and I had JUST THEN typed in my password (twice, as usual). Nevertheless, I went ahead and tried “reset my password”. But no link to reset my password was ever sent. (No, it was not in my Spam folder).
I tried contacting Carfax, and never got a response. I tried approximately 20 more times (no exaggeration!) to reset my password. Never got an email with a link. So I contacted Carfax AGAIN. And again, I never got a response.
I finally had to go through PayPal to get a refund. These people are straight-up thieves. Deal with them at your own risk.
Do Not Use Your Info!! 1/5
I made an email on both Carmax and this app, not a day later after deleting my account the same day I am getting fake emails, texts, and phone calls of people trying to scam me. Learn from me and be sure to use backup emails and never phone numbers or you might be harassed by scamming bots all day everyday, until you switch emails and phone numbers.
Definitely good shopping! 5/5
Arms shoppers with carfax reports and real market values. Definitely, making informed decisions with this app. And love how I can sort and filter to find a vehicle that meets my needs.
Excellent app 5/5
By boutros yameen
Poor customer service 1/5
Accidentally reran a report and it doesn’t warn you. They refuse to credit me one report. I’ve spent a lot of money running reports. Poor poor poor.
Got my first car here
Doesn’t work 7/19/22 1/5
By Victory is certain
So tried using the app today,Would not work. Had to delete the app and reinstall it to my phone, then I had to login in order for it to search, still doesn’t work when you try to filter results it shuts down
The best car buying app there is 5/5
I’ve bought multiple cars off CARFAX and my experience has been amazing Everytime and the cars are just like there are in pictures .
Says I’ve Reached Max 10 Saved Searches 3/5
By Martyn S. Mcfly
When I try to save my first search it says I’ve already reached my max of 10 saved searches, but when I look or press the edit button there are no saved searches, just recent searches. Otherwise great app, love the concept.
Vehicle History on every car, No advertising, most comprehensive 5/5
The most trusted, easiest and best overall car shopping app on the web.
Great Tool. East to use. 5/5
The app is extremely intuitive, so the user gets comfortable quickly. There are various ways to view the data, too. Overall, it’s a fine app.
When I get a good car from CARFAX then I will give five stars.
I have found two different vehicles from using this app, love it
Time saving 5/5
Eliminates all the things I don’t want. I feel like it’s the only safe way to purchase a used vehicle
Search engine incapable of selecting multiple criteria 2/5
By Distraught Penguin
When searching for a used car, whatever route I take (body type search, make/model search) I run into issues. Specifically when trying to adjust the filters. Every time I adjust price, mileage or features, really anything that you could, I am met with a error message stating that my search is invalid and I must adjust the criteria. This doesn’t just happen to me selecting multiple criteria possible, this happens even when I adjust just one of the many criteria that can be adjusted.
Although the other features on this app remain a invaluable assets, searching for a car is practically useless here.
This app has already helped me in so many ways finding me cars in my areas and protecting me from cars that people do not disclose information about the history of the car thank you
It’s a great app, very efficient, informative and easy to use. The best indeed!
Dealer VS individual 5/5
By MlP lover🚺🐱💟
It would be very helpful if in the sorting option we have an option to narrow down to individuals selling their car instead of the dealer
Lack of options selection 4/5
More flexibility picking the brand, models or body. The app just allows to choose one.
Any other car app gives the chance to pick more than one single option on the filters I mentioned before
Ok app 3/5
Crashes a lot
App needs more work on it 3/5
By Apps Addiction
I would give this app 5 stars but it needs improvement with keeping track of service records and when they are due.
The State inspection is a yearly ritual and includes the safety inspection along with the emissions inspection & testing.
So, I ask why do I have separate records of the inspection and the emission, instead of one record as those services are conducted at the same time.
I’m trying to avoid duplication and redundancy with my service reports. The auto registration is renewed yearly with the license plate. Where I live, people have 90 days prior to renewal to get their cars inspected before the registration deadline. So, the dates for inspection and registration don’t have the exact deadlines.
Buena página de autos para comprar 4/5
By El negro frank
Cab size 3/5
When searching for Ram 2500 or 3500 in cab size you guys don’t give the option for mega cabs. Please add that to search.
Great site! 5/5
This app has given me many options to choose from while looking for my dream vehicle for reasonable prices! I definitely recommend!
Waste of money 1/5
Just use a free vehicle history report. This is an absolute waste of money as it doesn’t give any further information. Thanks for ripping me off.
Saved searches 3/5
The biggest issue is searches saved or recent will not clear history so unable to save a preferred search
Really good on finding cars!!!
Car shopping made easy 5/5
By Jon Lingo
App provides so much info. The filet options are great! Would love to see more filetering options. But, also realize those are only as good as the data behind them.
Buggy app 3/5
By Johnson Jacob
It’s keeps signing me out.. it doesn’t save my progress on my account.. and whenever I try to sign back in.. it says that it cannot verify account. When that same account works perfectly fine on the original site
Doesn’t save all details 4/5
Whenever I save my search for pickup trucks, it never remembers the cab type I selected. Fix the bug!
Always finding good cars here
Car buying made simple 5/5
This app is easy to use. You are not left wondering about anything.. best way to locate a car and have all the facts before you go look……
My review 5/5
I love this app
Nice app and features like it
Why car fax is a great app 5/5
By sarah caver
I really like car fax because it’s always giving me the best price on all types of cars . It has all types of rarity and shows you what are the best prices on the cars you’re looking for, thank you car fax