Can’t print 1/5
Would be great if you could print or email report. Customer wants to see CARFAX and I have to hand them my phone? Get serious. HUGE OVERSIGHT
Can’t use it 1/5
No way to sign up. Only log in option for existing customers/dealers
How do I setup an account if I’m new to this
Poor app 1/5
You can hardly do anything useful with this app except for run actual reports.
It desperately needs an update that will interact with Carfax Online.
Dislike new update 1/5
The only way the app lets you scan vehicles Vin numbers is by enabling location services. What do they need the information for???
Car fax 5/5
By Haider USA
Thank you it’s working good job Fox!
Scan don’t work now 1/5
After update scan part of carfax don’t work on my iPhone. Before reinstalling it wouldn’t even load. I can type them in... what a hassle while at a car auction on the go. WOW
Always works 5/5
Last update requires deleting and reinstalling new version.
Are you guys serious !!!! 1/5
By Adam 7787
I don’t know my password !! I have my account for 3 years now and I don’t know the password what you want me to do now !!! Is this for real ! Come on Now thats why I didn’t wanna update ...
By Emmylou 666666
Just updated...now it’s non functional...not a positive update
Terrible, DON’T UPDATE 1/5
By Disappointed fan123
After updating the app doesn’t work. It just crashes. Very frusterating.
Most recent update won’t allow app to open 1/5
By PSU 1Team
I have an iPhone 7 and the app won’t open now at all. WTH
After updating, the app no longer even loads on the iPhone X. It just crashes. Garbage. Thanks a lot carfax.
By Reduced auto
Reduced auto solutions is one of the best car dealers in Sacramento.
I'm not able to access any of my reports nor run one after the update. Please fix it.
Great app ! But it needs a print function.
Not worth your time 1/5
If I could give it a zero I would
Vin scanner? 2/5
The Vin scanner is a great feature too bad it doesn't work hardly ever come on guys lower the sensitivity would you please
Useless waste of time 1/5
Wasnt worth the time it took to download.
Wont sync with existing Carfax account, no way to add reports run with this app to your existing account.
No AirPrint support 1/5
Can scan and receive the history not a problem. No AirPrint or email support. Huge downfall. Auto check allows me to print and send from my iPhone. But yet you charge a premium.
HUGE PROBLEM!! 1/5
WHAT IS GOING ON!!! You just pushed out an update, and:
🔴STILL NO AIR PRINT🔴!!!!!
🔴EMAIL OUT🔴 option!!!!
And NO option to save scans more than 28!!!!!
Who is the team who makes this terrible app!!!!
Needs print option 3/5
I use this every day at work and I am baffled at what the reasoning was to incorporate the vin scan but leave out printing...their mentality is "I only need to look at it and for no reason ever would I need to print this out."
Cannot scan VIN!!! 1/5
After updating to V1.1 (using iPhone 3GS on iOS 6) the VIN scanner crashes every time. The app is now virtually useless! Very dissatisfied. Please fix now!
Nice & convinient but NO PRINT?! 2/5
By Bejeweled Blitz is WAY better
5 star if I could AirPrint. Why wouldn't you put this feature together? ID PAY AN EXTRA ONE TIME FEE FOR THE APP IF I COULD PRINT
Still has bugs, Happy the SCANNER works! 4/5
Still has bugs, Happy the SCANNER works!
Nice but..... 2/5
Can't email the carfax to yourself??? What good is it in my phone??? I can't give my phone to my customer!!!!
Scanner non-functional in latest update 3/5
By brian Haines
After the most recent Apple update, activating the scanner crashes the device. I've tried deleting the app and re-installing. Same problem.
When it works, the app is fine.
Scanner hit or miss 1/5
Great app if scanner worked.
By Frustrated dealer
Not good. Scanner never worked. Removed after several days of "working" with support
By Hahahahahahahaha I win
The scanner works when it wants to which is almost never customers don't like to wait to see the carfax we have let our carfax rep know multiple times but nothing has been fixed it is way to expensive not to work
I'm a new dealer and haven't used the app 3/5
How is it now? Is all working good?
I have to manually type in the Vin, its an inconvenience!, need an update to get the scanner to work
when you kill the app it makes u log in again? even when u have keep me signed in checked. fix it ASAP
This app is a joke. It crashes when you enter in a VIN. How the hell did it get past testing?
This app is never there when you need it. Works when it feels like it and enjoys crashing regularly. Carfax owes dealers a quality app seeing that we get ripped off paying for what I consider public information.
I enter a vin... Run a report .. Only to never be able to run a report because it crashes and closes. Not once have I been able to check a vin. Thanks for nothing carfax!
Dirty Carfax 1/5
This app is just a dirty CarFax!
Update barcode scanner 1/5
You need to update So it can scan all types of barcodes. GM has changed it's barcodes.
Great App! 4/5
Not sure what is going on with a lot of the haters on here. User error perhaps? I've had no problems with vin scanning or manual entry. It works exactly as promised. The ability to email and print from the app would be nice.
Horrible app 1/5
The scanner works most of the time but when I enter a vin it has a problem connecting to the server. All this money I pay to carfax and they can give me a decent app
WORST EVER, NEVER SCANS!!! 1/5
Why even offer the app, do they even look at the reviews????
Doesn't work majority of the time, it crashes almost every time I enter a vin. Plus the scan function doesn't work with the iPad. Useless app for me. I will just delete it and use the actual carfax website.
Why have an app if it shuts down every single time you try to use it? I have been unable to pull 1 CarFax on this crappy app!!! Take it down.
"there is a network problem connecting to Carfax" - for how much money we spend, in this day and age - this is such a disappointment. Currently in transit to action and I've had it! Switching to auto check today just because they're too lazy to fix their app!
DONT RISK IT AT AUCTION 1/5
This app is so undependable, you will get stranded at auction if you count on it. Freezes up, can't connect to network and much more. Whoever sold them on developing this app is a great salesperson - whoever approved this app to market is a moron.
Numbers freeze 4/5
Very useful app if you can use the barcode scanner. My app or phone had developed a problem in this app only where the numbers freeze when manually entering a VIN. Letters work fine, but each number takes 10 secs or so to enter. Hoping there is a bug there that Carfax can fix.
Horrible app 1/5
From a multi-million dollar you expect at least a decent app. There are several third party ones that are better. Shame on you carfax
Doesn't work 75% of the time 1/5
This app needs to be removed until it is fixed. It simply doesn't work
works sometime 3/5
I love this app but when I went to type the vin number in it would not take it.It just did nothing also sometimes it scans and sometime it doesn't. What up with that?