Can’t find server 2/5
Good app when it works. It’s always trying to find the server and doesn’t load. I always have WiFi and LTE full bars so it doesn’t make sense why it can’t load.
App doesn’t work 1/5
By DARPs-dark nips
Tried to list my car for sale 5 times app constantly restarts. Not fun typing all my info in multiple times
try again 3/5
no se que pasa pero si no uso la app por 5 días no quiere volver abrir y tengo que desinstalar y instalar otra ves
Won’t load 1/5
After visiting the website multiple times, I decided to download the app. After trying about 25 times over the course of an hour the app still won’t load...
Immediately removed 1/5
I downloaded this app while car hunting and as soon as I loaded the app it was an absolute mess.
Loose controls. I don’t move my fingers straight along the X and Y axis like a robot, but if you can do that, this app might be for you.
Poor QC. I tried to click on my car make and model only to click on the window behind it and go to a completely different part of the app.
Interface. It’s worse than just going to a website in Safari.
Content. Don’t know, couldn’t get past the first 30 seconds.
Issues with search filtering 2/5
Not only is it a long process to filter out your search results, they aren’t accurate either. For example, I was searching for a Subaru WRX. Those cars were made from 2015, to present. I got results from 2013 Impreza WRX which isn’t what I want. There is a separate search option for those cars but they aren’t the same as a WRX.
Please add swipe to go back like all other iOS apps 4/5
Please add swipe to go back like all other iOS apps
App doesn’t work. 1/5
Love the wide selection of cars on your website and it’s all great so I decided to get the app.. idk if this is like not the same “CarGurus” but on the website you can login with google instead of just Facebook. And the app doesn’t know how to log you in when ur using the correct password that works on the website. So ya fix it or just let people know not to get the app and just stick to the website.
Love - Hate relationship 2/5
When I stumbled on this app yrs ago I thought it was the greatest vehicle app out there. But over time, whether through updates or other reasons this app is just too frustrating for me to bother with. I have downloaded and deleted this app countless times over the past yrs purely out of frustration. First I thought maybe the problem was only with androids, but now that I’m on my 2nd iPhone, I know it’s clearly not the phone. I’m a truck guy and I’m also fortunate to have a job that allows me to purchase higher end vehicles. So my filters are usually, for comparison, Laramie, Denali, Limited, Platinum - etc. - I usually sort by highest price fist. This always worked great for first couple searches but after that, the filter for “trim” and “sorting by highest price “ cease to work. My results are all random, and if I expand my search “distance” then all bets are off. I always lose all my local searches and receive only medium priced vehicles. Sometimes, but not very often, the app would just stop working entirely when I expanded the distance.
As I said, love the app when it works, great concept, and very helpful. The problem - When It Works Properly!! And I don’t just use it for trucks, I just love looking at cars/trucks - all makes/models. If you use this app and have no problems, I’m truly glad for you and I’m sure you’ll find it most helpful. I personally have started using “Autotraders” and have had no problems. Use what works for you.
Finally let me just say that it bothers me as a consumer-that on some of the “developer replies” - after people like myself mention problems—- you respond simply by saying “you’re sorry and please contact us so we help you find you’re vehicle.” NO!... just acknowledge that there is a problem- you’re sorry for inconvenience and working on trying to correct issues! There are too many people with similar issues to ignore.. thank- you
The review for dreamers 3/5
By Realistic Review Guy
If you like to look at used cars in your free time because you like to dream, you have come to the right app. I am able to locate cars with the specific options I want for the car. The bad thing about this app is that it needs more updates. The app needs to flow. It is glitchy.
Great app but needs to be updated more!!!
The app doesn’t work 1/5
I have downloaded and re-downloaded this app several times over the past six months and this app is never worked for me. I just hate having to use my Safari just to look at this
DON’T SELL HERE 2/5
By Eric Bahoo
The app does not allow you to communicate back to potential buyers. I’ve had the app for some time and had my car listed for well over 6 months. Would receive many messages from buyers and when I would reply to messages, they’d go unread for weeks or indefinitely.
The “engineers” confirmed that my account was active and everything was working properly, yet the problem persisted.
Luckily my car sold but that was due to a very persistent buyer going above and beyond the apps capabilities. DO NOT SELL ON THIS FORUM, you’ll be let down.
The app was deleted after the whole experience. There are better forums to car reviews and listings.
Review CarGurus 2/5
Hard to get the app to work, says can’t find server! Have to try several times. What is up with this?
Heavily flawed 2/5
Easier to use online website.
Countless glitches and usually needs to be restarted because it tells me there's no internet connection.
Great app but... 3/5
This app is great for looking for vehicles but it’s so annoying that u have to be on WiFi just to use it! You don’t have to be on WiFi when ur on the internet version so that’s just annoying. It’s just annoying because my WiFi doesn’t work 50% of the time...
Really just... dumb. 1/5
Car Gurus has to have one of the most bloated, confusing and redundant search features I’ve ever had the displeasure of using, there are multiple different menus to enter in the same information, one menu will have location, price and make and model all on one page, yet at the top of that page there’s a selection for those same queries. It’s completely pointless. Some of the menus will delete search data that you previously entered, like if I select make and model and then go to select distance it will wipe the make and model I selected.
On top of that, if you can manage to get all of the correct search information in it will basically completely ignore what you have specified.
Really, really bad.
Shady car dealership 1/5
By David actually
This app will ask you to rate a car dealership but will not let you leave a negative comment. I’ve tried several times. There are crap dealership that with hold information until you ask for a buyers agreement. Then you find out it’s a savage title. If you try to leave a comment on CAR GURU it will reject it in 2 days. No matter how you reword it with facts they will NOT post your comment. I have deleted the app and all notifications and Car Guru still continues to send me unwanted links. I’ve unsubscribed I’ve asked to stop sending me the vehicles. They will not stop
Poor quality site 2/5
Honestly, this site is glitchy af! It makes me so annoyed to navigate. It has potential, but they have a lot of work to do making it more user friendly.
So buggy it is unusable 1/5
The data maybe fine but the app is so buggy it is unusable. Will not hold selections or filters.
Doesn’t work on iPad 1/5
Car Gurus has a great website but don’t download the app for iPad, it’s unusable. There is a large white bar across the whole screen which covers all the photos in the cars you search for. Hopefully they fix this moving forward.
Perfect App Except 4/5
Please app developers, listen to the people when I and all of us say we would like the option to make photos larger. Being able to click onto them and then zoom into the pictures and then 5 stars. Hopefully the team sees this!
Thanks Autobasics for helping me to get my Suburban 5/5
By R and PD
Autobasics in Jacksonville,Fl made the car buying experience a relaxing, successful experience. Thanks to Martin and the sales team for helping us to get the SUV we dreamed of and giving us a fair price for our trade in.
Transmission settings? 1/5
By cheif keef sent me
Why’d y’all make it harder for me to find a stick shift car
Could be great, but.. 2/5
This app could be great, but the problem is... it never loads. Now I know what you're thinking “bad service or no internet”, however you would be wrong. Everything else will load and in fact if youre looking for a great app... AutoList. They load every time and works perfectly.
Good app 3/5
App is great whenever it works. Most of the time it says “having trouble reaching the server” and it won’t load. Needs an update ASAP.
Cannot find server. 1/5
“Can not find server”message every day on app. Website is good successfully sold a car. Happy to change the rating once it’s fixed.
Server is down 1/5
This app is cool I found my first car using this app but now I can’t even get it to work every time I click on the app it takes forever to load just for a message to pop up saying “we’re having trouble reaching the server” I’ve even deleted the app and redone loaded it just to get hit with the same situation.
The search feature is the most annoying thing in the world. You have to fiddle with it three or four times to get the search parameters you want without it resetting everything. I can’t use this app anymore because it’s driving me crazy!
Good idea if it connects 2/5
By Bastrop looker
Great info on this app and just what it takes to make looking for a car and the best dealer much easier BUT it may connect to the network 1 in 20 tries
Won’t connect to server ever 1/5
I keep reinstalling trying to fix it not connecting to the server, somehow, it’s still not fixed :/
App freezes 2/5
App has been freezing up on me.
No VPN support 1/5
By News not reviews
App doesn’t work with my VPN. Deleted.
This app only uses junk family dollar style used car dealers I visited 3 separate dealers and walked out right away these places are not worth the effort and absolutely way below standards for big car purchases
App is not working 1/5
“We’re having trouble reaching the server”
Can’t sort by year. Bye 1/5
Total fail. Basic sorting is your only job. Bye bye. Maybe in 5 years when I’m looking again, you’ll figure out the most basic function of a car search.
App stuttering gives me headaches 3/5
By Alex Larii
The app is alright but everything is not smooth like Autotrader they don’t have any stutter or anything. Please make CarGurus app smoother thanks.
Doesn’t work on my phone now. 1/5
I love the app but it quit working on my iPhone XR. I wish I could get it to work.
This App is horrible 1/5
the app is terrible. it doesn’t work properly, at start up it always says that it cannot reach to server when there should be no problem
It crashed and it’s still on the white screen from 2 days ago.
Waist of time 1/5
Just like every other. The commercial of finding the “one” in less than 15 seconds, NO. Been on the site for over an hour WITH filters and still get junk and not what I’m looking for! It’s a joke!
Horrible app 1/5
By Previous satisfied customer
Unless this app is glitching, this app is horrible. You enter your search preferences and it returns vehicles you’re not even searching for. Cars.com is better.
Lots of bugs 1/5
Filter don’t work
Try to filter years it gets highlighted with no range to select or type
Takes 45 minutes to upload 🤣 1/5
I was tried to sell my car.it takes more than 45 minutes to 1hour but can’t upload 🤣
Great service poor app 1/5
This app could be so much more intuitive. The pictures are so small and there’s no real link to vehicle history. I have looked up a carfax for a lot of these vehicles and most of them are not even real vehicles. A lot of them report as fake VIN’s. I use this app to search for vehicles out of state but there’s not a lot of help from this app to help you do good research. Their vehicle history reports are wildly inaccurate. I was looking up a Mitsubishi Evo once and the post said the car was accident free but when I looked up the car fax. It was in three accidents and recently repaired due to hail. The app needs a lot of work. I would love to have bigger pictures instead of the little box and better vehicle history reports.
Terrible app! 1/5
CarGurus is a great service but the app is terrible! I find myself stuck in several areas. For example, drilling into messages and viewing a picture, once you tap on the pic, you’re in there forever! Have to force quit the app then reopen. Also responding to a message, cursor gets stuck and you can’t edit existing text.
Not working 1/5
Great app 4/5
Great app but it would really be nice to be able to zoom in or get larger pictures of the vehicles. Other than that, works great
Not working 1/5
Used to work but now just says problem contacting server. iPhone 6+
Crashes and won’t work 1/5
By Migg Diesel
I love the app but wish it would stop crashing on me, when I try to get back on it takes over ten tries and says cant connect to server.