Needs to be updated for newer iPhones 3/5
It’s a great app, but if you have and iPhone X or later it’ll have those huge ugly black bars on the top and bottom and it makes you feel like they don’t care about updating the app for users and user experience.
App has trouble reaching server 90% of the time. 1/5
Fails to load most of the time. Works fine on Android and the web app. Get it together.
Needs improvement 2/5
The app was updated recently to accommodate screens larger than 4.7” (that came out with the iPhone 6 in 2014). It’s frustrating they haven’t adapted the app to utilize the proper resolution on an iPhone 11 Pro Max, which surprises me as Apple required developers to push that update if I’m not mistaken.
Also the fact you gotta find the Back button instead of just swiping from the left edge right, just tells me basic features already available on XCode have not been added.
Screen Size 3/5
Would appreciate if the aspect ratio would be designed to fit the XS instead of getting a small screen to look at
App is not working 3/5
I’ve used this app before to sell and it was great but I just downloaded it to sell my other car and now it won’t let me post my listing. It keeps saying I need to enter in values but I’ve already filled them in with info. Please fix this ASAP!
I was able to find pictures of a car I was interested in, but wasn’t available yet at a near by dealership. After one week of research I was able to find the SAME car with way less miles available at a dealership across the state line. I got it as a certified preowned from the dealership. Way better than the car I could have got with out this app.
Basically terrible 1/5
So the app is basically the same thing as there web page. But runs slower and glitches frequently.
I downloaded this app paid the money to post my vehicle and I am not able to complete my posting, I’ve tried multiple times to complete my posting always get kicked off. I’ve tried to contact CarGurus multiple times to get a refund, nothing. Do not use this app unless you feel like throwing your money away.
Blocking bug 1/5
Just updated to latest version of the app on iPhone 7 Plus iOS 10.3.3 and the app gives an error that the server cannot be reached so app is no longer usable for me even though the previous version worked.
Allow buyers to request changes to Listings 2/5
I can’t tell you how many times I’m looking at a car that’s listed as a manual, then upon further investigating.... THE CAR IS AUTOMATIC! Allow buyers to file complaints on sellers. So many times a car is miss listed cars. It completely defeated the purpose of the filter
Please fix the app 1/5
What’s wrong with this app man. I love using it. But even before I upgraded to my new iPhone the app was still have problems on my Android?
This app is antiquated 2/5
Very infuriating! The search function is true garbage.
Seems like their app is not compatible with any iPhone X/11/11 pro.. poor performance
Bug fixes on loading has not been fixed. 3/5
I have updated this app twice in the last month and both times it claims that the bugg loading issues have been fixed but every time I start the app there seems to continue to be an “error” with a signal when I am either on WiFi or solely my data. The App screen stays blank after I kill the app and restart it and even after three minutes of standby time nothing appears. If you claim to have fixed these issues then make sure of it because as of now it’s false information.
Full of carvana cars I can’t even go look at. 2/5
The site is not littered with cars “available for delivery”. What’s the point of searching my area if half the cars aren’t in my area. Huge thumbs down to a once great place to find vehicles.
Sharing through Facebook bug 3/5
When you share a car ad with someone on fb messenger or on fb, it logs into your account and won’t log out for awhile.
Not formatted for iPhone screen 2/5
Seriously? You’ve had this app for how many years and you still can’t format it for the newer iPhone aspect ratios? This is horrendous. Your app and website are the core of your business. If you don’t care about that, I wouldn’t want to do business with you at all!
Bugs me out 1/5
App is very buggy. Probably will use something else
Terrible app and not user friendly at all
Simply the most maddening price range slider I have ever tried to use. Gave up after 5 minutes uninstalled app
Wonky at best 2/5
The filtered search doesn’t seem to “filter” your search. Type in F-150 and you get everything. Tundras, Silverados, Rams....Also, when you set the mileage range from your zip to 100 miles, you’re shown vehicles over 1,600 miles away. It’s pretty annoying and mostly useless.
Why would a new update make add bars on the top and bottom for iPhone X and up 1/5
Unbelievable the app still crashes and now it looks unoptimized for iPhone X.
Only works sometimes 2/5
Every time I click on the app it says “We’re having trouble reaching the server.”
Good luck trying to search 2/5
This is an issue both on the app as well their website but filters don’t stick when searching. If I put in a price range of $1,000-$4,000 and then top mileage at say 160,000 I’m lucky if one of those filters sticks to the search. The some if not all filters clear when I try to use the sort by function meaning I’ll see cars for $16,000 when my top is $4,000. This makes it so hard to even find what you need.
App works but screen ratio is poor 3/5
I have an iPhone 11 and the app screen layout looks as if items designed for the iPhone 8plus
Horrendous app my god. It’s as buggy as the website itself. I set the filter to my liking but it never sticks. I’ll even do something as simple as choose a brand of car like Toyota but it will still show other brands along with it. Autotrader is a much better app for people who are reading this review.
Not good 1/5
The website is awesome but the app is so buggy. It doesn’t save any of my search filters and it’s very zoomed out on my screen.
Not sure why there’s all this whining... 4/5
Let me be clear! I searched for my 2015 Impala on car gurus, found that the car was at a Hyundai Dealership, Commenced a test drive and then purchased it. By law, if the code that’s attached to the car and price is offered, they must oblige it. This of course does not involve other final touches such as warranty and packages. I’m not sure why people are complaining so much. It was very very simple. In my opinion, don’t fly into another state without looking up contingency plans... plain and simple.
There is data that tells the buyer if the vehicle is over or under priced compared to the algorithm. It’s fantastic. Pictures are great, and the app is solid. If you want a flawless experience then you need to research how to successfully not get swindled at the dealership. There are ways you can protect yourself.
Last, the reason I didn’t give cargurus 5 stars is because when I purchased my vehicle using their app, I was supposed to receive a small money back and warranty incentive. I did not receive either and it was frustrating to not receive those, even though I’ve been loyal to the company. But honestly at the end of the day I want a fantastic price, wonderful quality of a car and great buying experience.
Are y’all serious with this outdated app!?! No support for iPhone X 3 years later!?! Y’all should be embarrassed to put out such TRASH! This is literally the worst of the worst in the App Store!
The app doesn’t work on iPad.
Just Deleted App 1/5
Simply worse car app ever. For some people car searching and buying can be stressful, why complicate it or add on with an app that doesn’t work properly. There are shady car dealers, well consider this a shady app. I won’t list everything, it’ll just take too long and the developers will give a nice reply apologizing for it. So, imagine you’re looking for a vehicle and you have 100-150 cars to search through when you click on one it looses your filters and it redoes them after every car you click and sometimes it doesn’t keep if you hit model then price; you may have to go back to model 2 or 3 times. Try edumunds or autotrader app even CARFAX isn’t too bad. Happy hunting. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
No developer reply necessary, it’s my review, not a Q&A. Thanks
Car gurus 1/5
I was charged twice to post one post of a car and in the app the car was not even posted so my money was stolen .i want this fixed immedietly and for cargurus to contact me
Good site unstable app 3/5
By Christian GH
Like using the cite, the format is good but there are some bugs with the app that have been going on for a while.
Doesn’t let you save multiple searches and doe t keep updates to saved searches.
App crashes constantly and sometimes doesn’t load full search results.
Also dealers tend to leave listings for months after cars are sold so you get a lot of false positives
Hahahaha this app is toast 😵 1/5
Downloaded the iOS app, populated all the necessary data, uploaded photos for the Used Car option, provided Credit Card info and setup my account. Authorized the $29.95 fee and.... Nothing hahahaha. Note: I did receive the welcome email and the verify your email... Sent a message for technical support asking for a logical explanation. In the absence of a logical explanation to just refund the $29.95, I can afford to do business elsewhere. #CarGuruCrash 💥
Messaging still broken 1/5
By patrick ryan3751
Worked for one day after I Downloaded the app from deleting from 6 moths prior with the same issue. I message a seller and get get the screen that message sent but I go to messages and nothing there. I go to the ad, it should say “contacted” but instead says “viewed” so I know it did not recognize my message being sent. Thought they would have fixed over 6 month time period.
This app is the cancer of apps.
iPhone X & newer full screen support 3/5
Where is the full support for the iPhone X & newer to be edge-to-edge on the bigger iPhone modles? I have an 11 Pro Max & it's only showing the app in the middle of my screen & isn't even edge-to-edge like all other apps already are at this point 🤦🏽♂️🙄
Latest version broke it 2/5
Since they changed the Max cars that can be seen from 1000 to however many are really there, the app hasn’t been the same. With this latest version you can only do one or maybe two filters at a time. If you try to filter by price, mileage and trim, for example, it wooo pull in cars from all over that don’t meet your criteria. Compared to cars.com and auto trader, this app used to be my favorite. Sadly it’s just too frustrating now. It also crashes alot to where the cars won’t load anymore.
I possess a serious and grave disliking for this app. It rarely functions. Between being unable to reach the server and crashing mid-search, it’s beyond pointless. The web based version is fantastic. This is pure crap.
I want it to fit the entire screen!!!! 3/5
Why has this app not been updated to fill the entire screen on the iPhone 11 Pro Max. Other than the small size it’s an awesome app.
App is very glitchy and needs a major update. The UX feels like it’s from 2010
Most dealers that post here are scammers 1/5
By Aj 1994
I am shopping for a car and went to like about 5 different dealers that posted their cars for sale on car guru. I know when I am getting scammed so I would usually call the dealer before wasting my time to go there and ask if the listing price is correct and if its negotiable. They would say yes. Once I reach the dealership and view the car and do a test drive, then sit down to make the deal, they would add bogus fees and bump up the price $6,000+, so my $10,000 car just became $16,000. Most of the dealers are rude and does not give any room for negotiation.
Even my down payment was added to the total price instead of getting subtracted from the total price, which does not make any sense.
Sort doesn’t work 1/5
You put in your sort criteria and the App ignores it and brings up everything.
Will Cole 1/5
By feet pusher
All I’m gone say is ... fix your app. The scale to tailor your price by search is so glitchy.... and if I narrow my search by price... you still show a bunch of vehicles not in the price range that I chose... getting the cars.com app and removing yours!
Worst app I’ve ever met 2/5
Oh yeah, what did you guys build!? I can not select the years from and to, selector gives 2020, 2019, 2018 annnnd 2008.... Crappy app, millions of bugs. Cars.com is much more better than your crappy app.
Go back! 1/5
By Dis is dog
The last update about 3 weeks ago, has made this app impossible to use. Bugs galore!! I’ve completely stopped using the app and checking everyday for a new update.
Terrible if you’re looking for something semi specific. 1/5
None of the refine options work at all.
App is full of bugs 2/5
App just doesn’t work properly
Can’t filter search 1/5
By RBR worst app
this is the worst car search app ever. I recommend true car.