Why can you get filters to work 1/5
By AFTrex...
Kind of hard to search for a car if you can not set a high or low year in the filters...
This Guy’s and Girls go out there way to make sure you’re Pleased 5/5
By Mrs.Lovely🍹
I couldn’t found know better Experience For Buying the Car I want. Thank you for the Internet 🖤❤️😇
Car review 5/5
By bb real G
Great experience love autogiants Mitsubishi thank you team manassas auto giants
App not working 1/5
By Mr Tony Belliolo
I can’t see my saved searches screen is not loading
Trash but decent 2/5
By ClaudeAlmighty
App is so buggy, keeps freezing up and force quitting every now n then. I’m on an iPhone 12 Pro so no it’s not my phone. Only reason it’s decent is bc of the large inventory. That’s also the reason i keep trying. Just copy Cars.com’s app, I’m sure this app has sucked for a while now smh. 2 stars bc again, the large inventory, nothing more.
Good thanks 5/5
By Qaisfares
Very good thanks
I used to love this app 2/5
By King PT
This use to be my favorite app but the more time goes by the worse the app gets especially after the recent update🤦🏽♂️🤦🏽♂️🤦🏽♂️
False advertising 1/5
By Ironcookie
Contacted few different dealers on the listed price and there response is “we cannot honor that price because CarGurus has a glitch” very disappointed drove 2 hours to a dealer to find this out.
Stopped working 1/5
By AARONZZZZZZZ
App has completely stopped working and no longer allows any kind of search to be made.
Slow and outdated 1/5
By Camro
Possibly the slowest and most outdated app I have. Used to be such a better experience then all of a sudden it seems like developers got lazy or transferred responsibilities to someone else and it lost quality.
Okay app but... needs some work 3/5
By Narriissaa
Let me start by saying I love this app. It helped me find my first car. It’s really simple to use and helps the user find great quality cars for good prices near them. My issue with this app sadly, is the signing in issue. I sign in with my Google account, and started saving favorited cars there. Every time I enter the app I’m always signed out. And I have to sign in again. It’s annoying. Other times it signs me in with my Apple account, so now all my favorite cars are shuffled between two accounts. It’s frustrating and hard to keep track of. Lastly, the app crashes, A LOT. There isn’t a day when I’m on this app and it doesn’t crash. Like I said before, I really enjoy this app and wish these minor in-convinces could be fixed to make a good app a great app.
Froze 3/5
By g5patek
Loads when it wants too
Good search filters but Freezes often 1/5
By Binswah
Had to delete and reinstall a couple times which is frustrating.
Update: after deleting and reinstalling and deleting reinstalling it has crashed and frozen again. Moving from three stars to one.
Crash and Burn 1/5
By caldog0001
Works once, then crashes and burns. Used to work. What happened?
Splash screen crash 1/5
By Big-D_IR
App opens to splash screen and freezes. No longer usable.
Simple tweaks needed 1/5
By Phjrtnrrnsnr
I will start off by saying I have a very specific vehicle I am shopping for. While this app does have plenty of cars to select from I find its features lacking. The “save search” option only saves a make, model and years, but doesn’t include other crucial aspects like PRICE and MAX MILEAGE. Forcing you to do a basic search and then apply your filters every time. Also it doesn’t alert you to when something pops up that fits your criteria. The image preview in gallery is clunky and antiquated. Thank you for your reply developer. Unfortunately I didn’t mean a save-able searches you defined it. With its current design I can only paint a very broad brush stroke. I.E. Volkswagen between 0-60k miles and $10k-$XXX and between the years of 2013-2018. I will get hundreds of cars each day that fit that profile.
Ummmm.. 2/5
By nanofamous
Why is neither Price nor Mileage in the filters? That seems like a pretty big whoops..
I see what you are saying but when you are already in a search it is not listed in the filters button at the top middle.. It should be included there. On my girlfriends android it is in that drop down menu but on my iPhone it is not.
Doesn’t load on iPad 1/5
By Cyb3rDog
Doesn’t load on iPad, just a white screen.
The app doesn’t open up 1/5
By Corona dude
Since the most apple update this app doesn’t work I deleted it several times & re-downloaded it again in the initial startup it works after closing & re-opening the app same results very frustrating
Best app to use to search for a car ! 5/5
By a lover of letgo
This app is really accurate and makes it really easy to search for cars in my area.
App has loading / freezing issues 1/5
By Awcccc
Literally have to use it through safari or chrome because the app don’t load.
Load speed 3/5
By 53356783356
I takes around A minute to load maybe.
Fix App 1/5
By IcieSpicie
Can’t be on app for more than 20 min at a time before the screen goes white or app freezes. Frustrating when you have to start the search all over.
Great App! 5/5
By Milwookie
I love car gurus as it helps u understand the type of deal you are getting. I checked the listings a couple months before purchasing and felt way more informed walking into a dealer. I was able to even plan which used vehicles I wanted to see before going to the dealer.
Can’t view without login 1/5
By Sophie26773389:
App keeps asking me to login. I don’t want to give you my Facebook or Google info, I just want to search for cars for sale.
No Style Filter 1/5
By Kyandyland
I’m only looking for SUV’s it keep showing mustangs. Booo Booo Booo
Doesn’t load 1/5
By Luckystl
User to be a good app but it doesn’t work anymore
Great product/ horrible app 1/5
By csprad1
I have to re-download every time I use the app
Dude fix the initial load. 3/5
By Giorock$
I used to always use this app. At least 2x a week I like to look at cars for me and just to know what’s in the market. Haven’t been able to load it for 2 weeks now. And my phone is new
App won’t open anymore 2/5
By Texkahuna
This used to be my go to app to look for cars, but it hasn’t been opening for weeks now.
Sorry to see the demise, I’ve gone to another app that hopefully works.
Worst Car app ever 1/5
By disneyGamingYT
So my family is looking for a car and my dad said 2014 or newer so I put in Infiniti QX60 2014 under 2600 it shows like 2020 for 3300 Cars.com is better
Won’t load 1/5
By tenlugthug
Haven’t been able to use for two weeks but maybe once or twice always gets stuck on open screen.
Broken 1/5
By @! lydoyxlh lb
App is stuck on the splash screen
Scam and I’ll tell you why 1/5
By scarfaceZee
So I worked for a dealership which sold a lot of cars and I always wondered why this one. Happens to be there’s a service with car gurus where you can pay extra to car gurus so they can make it seem like the car is a good deal on there range scale.
Can’t get passed opening screen 1/5
By Jsauce90
After recent updates I can not even get passed the opening page. Fix it.
Crashing 1/5
By Chaddo's
Normally a great app but will not actually open now! I deleted and reinstalled 2 times and it worked fo a sec and then the same thing again. Fix it and I’ll update my review.
The required email login makes it unusable 1/5
By tclowell
Used to be a good app. Lately, a pop-up appears when you first launch it that requires you to login with your email address. Switched to cars.com app.
Frozen 1/5
By Tampa Bay 1985
App has been frozen at opener screen for days. Fix it cargurus.
It won’t even load 1/5
By jepps2020
I’ve been on the screen for 30 minutes and it still won’t load up I got to go on the internet to access the website which is ridiculous Im very disappointed I’ve never had this problem and I’ve had the app on my phone for almost 4 years now
Fix all the bugs so annoying 2/5
By zandergrant12
I love car gurus but please fix the app bugs i got the nee version evertime i open the app i have to login cus it logs me out and it has so many bugs it constantly goes to loading screen and freezes i love you guys but fix the app
App not even opening 2/5
By Hunter Boak
Usually I love this app. But I’ve redownloaded it this week and there are just so many glitches happening. The app wouldn’t even get past the loading page with the CarGurus logo, so deleted the app and redownloaded it and its doing it again. Still love car gurus but this app is going through it.
No visibility into all fees, no quality assurance 3/5
By Red4Green
The problem I’m about to describe is not unique to CarGurus. It applies to the whole genre of used car apps. If CarGurus wants to stand out, they should consider addressing the following:
I’ve been looking for a few months for a used car and sometimes the ‘good’ or ‘great’ deals on these apps are misleading. Just spoke with a dealer about a used car that appeared to be $1600 below market on a couple car apps. It was flagged as a “Good Deal.” They don’t mention on the app what I was only able to find out when I pressed the sales guy for details: there’s a $700 dealer fee, a $400 fee to process registration, and a $750 penalty for paying cash. The dealers are smart and have figured out how to game these apps to attract potential buyers with “Good Deals” and hopefully keep the fees hidden until the buyer is hooked on making the purchase. It’s frustrating and a fundamental flaw with these apps. The solution to this problem seems simple: require the dealers to list all fees along with the list price of the car, and factor those fees into the deal rating. Only then can a real comparison be done.
Gone downhill 1/5
By Drifting apart
I reloaded this app to look for a used car for my son. The app has been ruined by dealers posting inventory with no price. So if you search a price range and sort lowest to highest all this dealer inventory comes up first. A simple rule requiring a real price for each listing could fix this.
Search Is NOT Intuitive 1/5
By Jpa11
I have given this app multiple tries and yet the search makes no sense. It gives you several tabs to try and filter down further, yet if you jump to another tab, it resets your other criteria. Each tab has independent filters that do not appear to be connected to each other so you are limited with each tab to only the filters under that tab, which are very limited. Example, trying to put in a year range, make, model and then add 4x4 is impossible. I have used Cars, Autotrader and even Craigslist and have had no trouble figuring out how to filter what I want...this app🤷🏼♂️ just makes no sense. I believe it is because they try to use algorithms to aid your search, but they’ve really missed the mark.
Decent 2/5
By Camihorse8020
This app is decent but the one major problem I have is it shows that there are fair deals and they r way overpriced.
Pretty subpar 2/5
By somerandomjew
Had maybe 20 results for cars u10k u50k miles within a 50 mile radius?? Is that asking too much? I mean cmon. No thanks, not interested
Slow and unresponsive 1/5
By Nbro9571
Doesn’t work about 60% of the time. I recommend using Facebook Marketplace or Cars.com instead. They bought too much ad space but didn’t make it worth downloading. 1/5 stars
App needs a little something something 5/5
By bugfootwonder
This app used to be really great. However in recent months I’ve seen issues with it I thought maybe it was just my phone but I got a new phone and still seem to have the same issues. Slow app asks if I want to sign in every time as it says I’m already signed in. If I look at a vehicle and try to hit the back button I have to go back to the main page and start my filters all over again. Just seems like maybe needs some updates I’d like to see it go back to how it was in 2018 that was the best set up for the app. Make it different than all the other car apps. Other than that I still use the app it’s a better set up than true car. The picture format is better than all the other apps by far so I’m still giving it 5 stars because it’s the app I use the most
Just keeps getting worse 1/5
By fernando7_r
App constantly freezes. Please stop using a web view and build an actual native app. Feels like using internet explorer in 2020
