Good, could be better 3/5
By lourynwashere
Overall this app is decent. I like CG a lot as a service—it’s helpful in finding or keeping tabs on cars nearby.
However, the app makes me log in every time I open it. I also don’t get instant notifications when a new car meeting my saved search criteria is listed. Those features would make it much better. It also doesn’t allow for gesture swiping to go back. Please consider these things for a future update!
Amazing 5/5
By saulits
I love this app
Poor customer service 2/5
By Elnussan
Can’t seem to fully take advantage of the app. Can’t sign in. It’s asking me for the authentication code yet I’m not provided with one through my email.
Great Tool 5/5
By Kingskidd79
This is a great tool for anyone looking to buy a vehicle. It takes all of the hassle out the search!!! Thanks CarGurus
Price range issue 1/5
By Wergigi
Why the heck are the price ranges so high. I am not buying a 150k car and I doubt many of your users are? It is very difficult for me to slide the price range down to the desired range of which normal people purchase a car.
this app is getting worse 1/5
By ArtinoA
i used this app in 2017 and it was fairly, today it seems getting worse, it bugs all the time , platform’s still primordial.other thing ( no price listed) is the stupidest thing i’ve ever heard.i check this kind of apps to find the good deals or a car with suitable price to my budget. so if i don’t care about price i won’t need this kind of app.
Waste of time 1/5
By Lawdealer
The ability of the app to allow you to set multiple parameters that will narrow the search is very poor.And once I found a car I liked I sent a message to the owner and to read the reply I had to sign in and give all kinds of information to this app. I didn’t want to give. A total waste of time
filters don’t always work 3/5
By Jennings-esq.
filters do not always work
Good app some problems 3/5
By kevspicey
I cannot understand why when I put 2015 or newer I get results for 2014 vehicles
Good work 5/5
By Hatboy black
Love this app I have brought 2 cars off this site on my third now only problem is wish the site would tell us about the interview without having to click on it other wise GREAT
“No price listed” need a filter to remove these postings from my search 2/5
By BearCreekStalker
Im not even going to wasted my time if there is no price listed on a vehicle. Please add a search filter for this.
GARBAGE APP. ALL NO PRICE LISTINGS ON EVERY SEARCH 1/5
By mars10220
No matter what you search all the paid ads take up all my time. Crap waste of time. All these nonprice listings get in every search. I’m really not in the market for a $200000 Audi when my search is for my kids first car. Don’t waste your time with this junk.
Amazing listings 5/5
By mattnew zablocki
Bought one truck off here but unfortiounalt the truck burned to the ground and I will be purchasing hopefully a new truck off here ounce I find the one
Good app but major flaw 1/5
By RoplexG
Currently looking at purchasing a corvette. When I filter the radius to be within my state, I still get many listings from out of state .
Great app. 5/5
By Jacks R
This is the best place to fine any car you are looking for, plenty of detail information and helpful pictures, and easy contact to the dealer. This is how I buy my cars. 👍AAAA+++
Weird issues 1/5
By waste of space.
Why cant i filter for nationwide results??? If I choose nationwide it just reverts back to 1-500. Very frustrating having to look up zip codes so that i can view all the results, please fix this!
Good results, but maddening to use 2/5
By Max Benasty
Definitely nice to have, as this app often finds listings that are not on Autotrader or Cars.com, but the app really needs work. My biggest grievances are that 1) saved searches only actually save a very small number of criteria, and 2) quite frequently, navigating from a listing back to “All results” will erase the search criteria I had just set. There are other little annoyances too, but those two things make the app extremely frustrating to use.
Great app but definitely room for improvement 4/5
By coco171625
I like using this app better than AutoTrader because of the interface but there are definitely things they need to improve on. Depending on which search option you use, random filters might not show up, for example mileage. Also, some screens don’t have a back button, so if you tap a link that moves you to one of those screens, your only choice is to restart your search. There are also times when it seems your filters are disregarded and results show up outside the selected price range.
My CarGurus! By Bernardsanchez. 5/5
By hdbjdlxbsjs
This app has been the spot I have used to buy my last 3 cars and I’m on here looking at another one! Thanks for having continuous updated cars for sale on here new and used for the world to look at . Thanks Again a loyal customer Bernard Sanchez.
No price listed 5/5
By r514m
I was having issues with the app showing no price listed vehicles and such but upon updating problems were fixed. If you feel u are having issues with the app, make sure it is updated to the newest version. I do believe CarGurus is the best app for buying used cars.
Sly 1/5
By New customer JM
This is garbage, constantly asking me to change password and even when i did can’t log in , wouldn’t recommend it
New version won’t even open 1/5
By Bonhad
I’ve tried deleting and reinstalling and the new version of the app won’t even open on my iPhone.
Dealer vs private owner 3/5
By Mike mmy
For dealers this website offers a great service however for private owners it’s extremely cumbersome and difficult to communicate with perspective sellers
Listing feature broken 1/5
By Crivard903
We’ve searched and found 2 cars to purchase with this app. 1 of them 2 years ago, 1 purchased just yesterday. I tried to list a car for sale today and attempted almost 10 or more times. Re-entering info on the website, tried creating an account multiple times, tried signing in with Apple ID, downloaded the app (which is basically just a forwarding screen of the website) never received an email or text to confirm sign up, still wouldn’t hold my information, still won’t create an account... was ready to use, tried every avenue available to create an account and simply never passed the sign in screen. Huge hurdle and disappointment. No time to waste. Will be using another platform. Sorry not sorry.
Not good anymore 1/5
By LWashingtonG
Car gurus used to be my go to, but this new update makes it completely useless. When I receive a notification of a price drop and I click on the notification it does not take me to the price drop, it just takes me to my entire saved search, not very useful. Before the update when I clicked on the notification it would take me straight to the notification kind of like what any sensible app does.
Glitchy 2/5
By needsacar
The App does not use the search parameters set by the user.
Cars 5/5
By humantwo
Love this app!!!
Updated actually ruined the app 2/5
By GiaBorrero
The when I first downloaded the app a couple of year ago it was so easy to use but in the last couple of month it’s started showing I had more cars saved than what I really had, showing messages that weren’t there, comparing saved vehicles was so much easer before because you could click on a vehicle and just scroll between the saved vehicle now you have to exit out of every car you saved because if you click next it will show sponsor vehicles instead of the ones you had already saved, the other thing that was easier to use was removing saved now what used to be a 1 step process got turned into a 3 step process, and the last thing that made the whole thing easier to use before was the fact you could use filters on you saved list now the only thing you can do is change the way they sort the list... really disappointing
Issues need to be fixed 3/5
By Ludicrous6
I’ve used this app for a little over a year now and it’s mediocre. The filters I place do not filter out correctly. For example, I’ll place a filter for nothing more than $40,000 and will still get results for over $40,000. Also when I filter out distances, it will give me nationwide results. Occurs on multiple occasions. If I’m looking at my results and then press back to results, the page opens up back at the top and I have to scroll back down. This is more of an annoyance. I’ve also found that when I contact the dealer via the already populated template with multiple questions regarding the vehicle, I’ll get a response from the agent of please call to discuss the details. I’ll continue to email and they’ll tell me that they cannot see the questions I asked. It would be nice to remove vehicles permanently that I’ve already seen and not interested in.
Great way to search nationwide 5/5
By Maj1070
Love the options to filter what you are specifically looking for in a car down to the color or trim. Easy to use. Is there a way to contact us if there is a price drop. I know other sites email
Thanks
Mark
in bed with whatever dealership pays enough 1/5
By DroppingPlates16
terrible at keeping up with selected vehicle specifications. a dealer can pay to keep negative reviews from posting on app.
AcurA? 1/5
By Swaggyp234
Why isn’t Acura listed in the different Makes?
Problems 1/5
By RacheLBriLewis21
My saved vehicle tab shows me all my vehicles but the photos are very small and I have to scroll sideways to see all the vehicle information, and ever time I try to go back to my saved vehicles after clicking on a car it gives me a page with thousands of cars that I’ve never searched to begin with. This problem has been going on for weeks now.
Good app 5/5
By steelybran
Good app
Hi 5/5
By gata68$
Awesome
Very poor service 1/5
By JSP88GG
Very poor customer service. Emailed twice -no resulution? Stayed on hold on contact number -no one picked? Would not use CarGurus ever again
Can’t search outside 100 miles 2/5
By Don't work for Walmart
Whenever I don’t specify a make or model of car to search for, the only radius it gives me is within 100 miles. Even if I go under the “year” filter and select 500 miles, it’ll still only include cars within 100 miles. Not a great app.
I do use the app a lot buutttt.... 3/5
By doobie reed
I HATE that when I put in a certain mile range to look at cars in, I get cars outside of that range that are in Texas or Florida. I understand they will ship/deliver a car, but any dealership will ship a car . I want to only look at cars that are in my search radius. If CARGURUS is going to continue to do crap like that there needs to be a filter option where I can select it to not see those cars. The app can be kind of spotty at times, but like I said I do use it A LOT. I hate that when you select a car to look at, the “All Results” button to go back to the list of cars is right underneath the CARGURUS home button, which when you hit it by accident sends you back home and refreshes your filters you used to search for a particular car. That can be very frustrating when you select 4or 5 filters and accidentally press the wrong button bc the back button is so small and I have to start all over. Hope y’all take some of these thoughts and improve your platform. I have bought and sold cars from y’all, and anything to make it better is a win for everyone.
Thanks
Search filters don’t work 1/5
By lowi76
I used to love this app and website, because it real you if you’re getting a fair market price. But it’s not what it used to be. It will not apply the distance or year filter to my search. I even deleted the app and reinstalled months later to see if it was fixed. Still no good.
Try CarLotz, much better 1/5
By .NewYorker.
CarLotz is much better, give it a try
Frustrating 1/5
By thisistorturous
The back arrow is too close to the CG Logo and there’s no returning to your previous screen when you do hit the logo accidentally.
Easy to use 5/5
By Latina101205
It
Why 1/5
By howmanybadreviewsdoyouhave
Why can’t I search for a manual transmission like I can on your website, makes the app useless for me.
Zip code bug 1/5
By jthomaswhite
Couldn’t use the app because it kept asking for a 6-8 digit zip code. Waste of time.
Greatness Ruined 2/5
By J-Turk01
I’m a finicky car buyer.
I sort, save and review.
Then, as time draws nearer, I narrow the search based on saves and other factors... then CG totally bombed.
The way saved listings were previously was fantastic... now you can’t even view a vehicle notification and go directly to it.
Really sad to see another great platform fail the people.
Found a Scam 5/5
By TKM1947
2012 F150 for $3106 is a scam. In attempting to buy this vehicle, i was asked to buy One Vanilla cards and send photos of their verification numbers to a fake site. Also, the price too good to be true.
Amazing 5/5
By bdjzow
Such an amazing app. Truly my favorite app for looking for cars
Car data is obnoxious 2/5
By OG Higgs
I waste way too much time evaluating feature claims vs. pictures to validate (e.g. leather seats). Obviously its too easy for sellers to misrepresent their vehicles, which gives them a better deal rating and wastes buyer time. I’m assuming its so they can “get the contact” then employ sleazy sales tactics.
horrible 1/5
By oc04
horrible app!!! why does it offer a radius for search if it’s going to give random results from 2000 miles away!! garbage app!!
