Good business 5/5
Love working with Carmax
..../_A Beautiful Midnight Black GMC 4 Black is A_BC Recording Studios 5/5
By Eagleheart_972 🦅
I love it. I always go here when thinking about a new car. 5/5
By This Gods child
I love it. I always go here when thinking about a new car.
Car service 5/5
By Rich big
I have been making 8 Monthly payments on my HHR Chevy and the all the Representatives and your Service department are Great 👍
Car shopping 5/5
Great to have this app
I love Carmax. 5/5
I love Carmax. I have bought several cars here, am very happy, and this is the first place I look.
It is a powerful App 5/5
By Brutus 68
I love this app. I started using this app in late 2016, bought my 2014 car in 12/16 and used a low interest car loan to complete the transaction. I am also able to track my loan payments post sale.
Apps good carmax carmax isn’t 1/5
I bought my car through carmax and it’s just been a nightmare ever since.
Carmax doesn’t care about my problems or issues only about their money.. I’ll never buy from them again.
Ok, but limited on filtering for cars 3/5
I want to filter for plug-in vehicles. Good luck with that. Also, no electric range in the details of The vehicle.
Much easier to research 4/5
Offers So much more detail than does my local dealers. Images are clear and numerous and the 360 view is great.
Love it! 5/5
This app is amazing to see some of the best rental cars
Bald Tires 2/5
I love my car. But I am a female and didn't notice that all 4 of my tires need to be replaced until I was showing off my new beauty. Not very nice to have a car on the showroom floor with bald tires. Next time no next time but bring a guy friend along.
Everything is too high. 3/5
It seems every car here costs $1000-$1500 more than on any other app.
The ridiculous interest charges add insult to injury.
Good selection though.
Fantastic experience 5/5
I plan on any future car buying being done with Carmax. From the ease of buying to the friendly staff and selection of cars and trucks, it is now and will be the only place I go to purchase a vehicle!
CarMax tops car buying experience! 5/5
Ok if your curious about Carmax... bottom line they are the best car dealer to do business with- I have purchased and sold several vehicles thru Carmax as far back as them being a Chevy Dealer and I can attest to the ease of selling or car buying without hassle, by far the best deal you will get and the no hard-sell dealership!
Ya know that feeling you get when you walk out of a typical dealership-that pit in your stomach that says something just ain’t right! I can tell you that you won’t get that feeling here. In fact I can promise you it will be a fair deal and you won’t feel screwed. But hey- if you wanna be wowed by slick Willy at the other car dealers, be my guest- more car choices for me!
Never buying a new car again. 5/5
By Napa visitor
My mother put fears of used cars into me at an early age, but having purchased three used cars, first for my kids then for me, through CarMax. I’ll never buy a new car again. I can get a gently used car with more bells and whistles for much less than I could get new. Looking forward to my next used car from CarMax!
Crashes constantly 3/5
By Sin Dios
It's always crashing when looking at pics. Information on a lot of cars is wrong, which is technically false advertising.
I have deleted and reinstalled the app many times and allow location. Every time I try to search I get a pop up for an error code! EVERY TIME! So sick of it! Not worth my time anymore!
Great Reaource 5/5
By Luv to ride my bike
Super helpful app when looking for a vehicle. Allows you to filter and select the exact make and models within your interest
Lots of fun 5/5
By Porkey Stahl
Nice app. Like the old Sears catalogue
Easy to use 5/5
Really simple and awesome app
A very well set up informative app.
In my view, the app is inflexible in comparison to the website.
No compassion 1/5
By Mr OAD
Finance Dept not compassionate. To hurricane Irma victims, or US VETERANS or the Sick.
Logging in 3/5
Touch ID doesn't work
My Experience in CarMax 5/5
My experience with this establishment has been great. They will go far enough to say no haggle prices, well they don’t have to, because their prices are spot on.
I will continue buying with CarMax.
Recent update crashes 5/5
Worked fine before update yesterday. The app now crashes when trying to view search results.
Update: Devs patched last release and no more crashes.
Needs work! 1/5
By Mr. IT
Cannot filter for 4WD or remove recent searches
Very good! 5/5
5 star, easy to pay for car!!!
Crashing, crashing, crashing 1/5
Sorry, wanted to love but consistently crashes. Deleted app.
So easy! 5/5
Out of all the car apps this is by far the easiest ones to use. No issues at all.
Love the cars 5/5
Withdrawal takes too long 1/5
Please make it so it deducts from your account immediately. Using a bank account takes too long. With technology these days there is no reason to not have that option .
Getting a car 5/5
It’s great to find the right car.
Unable to make a online payment 1/5
I have been unable to sign in for 4 days to make my car payment online- I was just finally able to login, and my payment is now a day late even though I have been trying to login for 4 days! The site is awful. I previously set up auto payment but they took 2 payments a month instead of one. When I called to let them know that the double payment was an error, they told me it was my fault and was user error. I am very unhappy with this site and the customer service. I would rather make my payments the old fashioned way via regular mail rather than struggle with this site.
Via app: Picked out my car, read all the details about my car of choice, got prequalified, and then carmax called. Did all my paperwork, minus my wet signature over the phone - less than 45 min later I arrived on location, signed and drove away in my new Beetle in less that 20! Great experience and it started with the app!
Not user friendly 1/5
This app is not user friendly.
Fingerprint maybe ? 5/5
App makes it easy and fast to pay the car loan 5/5
Pretty easy to find cars but I just can’t find how many miles per gallon any cars get.
Simply Awesome 5/5
By Lucky 13 troll
I think CarMax is awesome I’ve bought 5 cars from them in the past 15 years including my daughters car and sons car, always friendly staff and service I highly recommend CarMax to everyone!
Exelent 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 5/5
The CarMax!!! 5/5
This app is very nice and very informative on vehicle details and dealership information. I really highly recommend it.
Great way to shop for a vehicle 5/5
We have purchased two Lexus SUV’s at Carmax. We have been very happy with the entire process. I am currently looking for a Jeep Rubicon. I am confident that I will eventually find what I want. I also know the the purchase process will be easy.
Half of the time that app refuses to work and says that there is some unknown error. It doesn’t fix when you redownload the app. But at least the website itself works when the app is being completely terrible. This is the first time in five months I was able to log on the app to pay my bill rather than using the actual website
Excellent website but you discriminate against hiring older sales associates 5/5
By Tim Zetterwall Sr
Yes your website is excellent. But you have only hired young salespersons. So why do you have no older sales staff? Well I figured you out and will most likely not buy from you until I see a older person in sales, 60 plus. Your staff is way to young and admits they don’t know much about many of your multiple brands. Is this why a friend of mine says you have picketers at your locations? What’s that all about??
Thanks but no thanks!!
Nice app 4/5
I’d give the app 5 stars but they don’t give the gearing of the pickup trucks
Principal payments 3/5
I wish there was a way to assign extra money to principal without having to call. Otherwise, it’s great.
Great App 5/5
Great app great prices
Really enjoyed this app 5/5
I use this app for 3 years since I purchased my car. I payed it off today so I will truly missed this app it was easy to use.! Thanks CarMax!