Royal Dumbrow 5/5
I always ask for Royal Dumbrow. He provides the best customer service and guides you to the best possibility!!!
So so 3/5
Convenient app but it seems every time on payday when I go to make a payment, the system is down and I have to try again later.
Loyal Carmax buyer 5/5
I’ve bought my last 2 cars with carmax . The app is great and my car buying experience was easy and effortless.
Sales support 5/5
Working with two professional sales associates, Ginnie Strouse and Dallas Smith. Both extremely helpful in locating my specific car.
Great Application 5/5
By Travi$ DJ 3K
This App Works Very Well Thank You CarMax Much Love Everyone
Intentional late payments. 1/5
By Still buggy after all
First email is “In 5 days, your payment is due”. The next one, a week or so later, says “you missed your payment”.
A lender who actually wants to work with you would send a day-1 email. A jaded and cynical person, such as myself, will propose that they have decided on these timings to maximize their income.
Alaska still not a state? 1/5
So no Alaska search? Alaska still not a state?
Great People 5/5
By Marin shopper
Great People working at Car Max - always there to help!
App not working 1/5
App fails to load 👎
We love CarMax! 5/5
By Susie Qser
We have done business with CarMax several times because we are always pleased with the prices and honesty, speed, and courtesy with which we are dealt with! Thank you CarMax!!
This app is the balls!!!! 5/5
This app is like a modern version of autotrader but with wayyyyyy more features!!!!!! You can actually see the interior of the exact vehicle you want to buy not jus pics real 360 of that exact vehicle
App errors 1/5
95% of the time I attempt to use the app there is an error and it fails to load.
Carmax app 5/5
It makes my life easier I make my payment on the go . Love it !
App not working 1/5
By The rocking skull is cool
App will not allow you to find a car
Hard to find hybrid 2/5
The app doesn’t have an option to filter for a hybrid within a specific model.
Great Ap!!! 5/5
Best car ap ever
App does not work 1/5
App does not work. Every time I try to log in to my account on the app there’s an “error”. I always have to log into the actual website.
Best Service 5/5
The best service ever definitely the greatest company going right now !!! I recommend anyone that’s looking for a vehicle and great customer service to follow their purchase; to check these guys out!!!!
Car max is shady 1/5
Don’t trust them! ReD the fine print!!!
Changed the Search Engine 1/5
I thought your search engine for cars was the best and always used it to buy my cars. You changed it, now worse than before. I’m disappointed.
Oralia 71 5/5
By Bush Lies
Every change I make makes the app restart very frustrating
Weighing my options 5/5
By Khalid T
I would like for the ability to search for trucks with Diesel engines - regardless of make and model
App is not at all user friendly on the truck end. You can’t look for older models of trucks like from 2006? Why? Pointless app you would just have to go into the location near you. If they doing carry inventory that old than I’m not shopping with them.
Pretty easy 4/5
By Rob (fla)
Likethe app works well could use a few more filters but all in all good
The app 1/5
It doesn’t want to work all the time
Great cars always! 5/5
By Mr. Unis
Great company! I love CarMax
App won’t open 1/5
Since the last update, the app just sits and spins. I’ve tried everything. Delete and reinstall app, shut down phone etc and it still just spins. Not happy because this used to be an awesome app.
No TouchID / FaceID to login? 1/5
How come this app doesn’t have TouchID or FaceID to log in? I’m pretty sure someone isn’t going to want to pay off my car loan for me, maybe just have a check box to remember the password then?
Love it 5/5
Great app. Fast and easy
I’ve always like this app. It’s been fast and easy to use. This latest release stopped working correctly a few days ago. None of their inventory displays anymore and it appears the connection to their servers is down. Hope the fix ASAP.
Every interaction I have with CarMax is great. Love these guys!
App never works 1/5
Not sure why this app is even here. You can never log in and the search function never connects to the server. Just use the webpage.
Super Easy to Use 5/5
This app is really easy to use. The search function works well, it has a clean design and has the info you care about.
Bought a lemon from CarMax and they did not stand behind the car
Love the detail 5/5
Using this app you car really search for specific features to find the car you want!
Crashes when filtering 1/5
Crashes when filtering by price/features/etc. frustrating to use
By traciegigi jones
Fantastic quality reliable everything outstanding customer service
By Sexy smelt
Amazing amazing all I got to say
Easy to navigate 5/5
Love the features of the app
All listings should show price
App crashes when applying manual transmission filter.
By Little guns
Very easy to make payments keeping me light years ahead of schedule
Great place to buy a car! 5/5
By Consult Scott
Clean, efficient, no pressure, good variety, knowledgeable. These are words I can use to describe CarMax!
Crashes constantly 2/5
By Sin Dios
It's always crashing when looking at pics, and when editing search criteria- editing "max miles" guarantees a crash. Information on a lot of cars is wrong, which is technically false advertising.
The Max 5/5
Great a finding and buying the car you want at the price you want. Buy the will disrespect you and insult your intelligence with what they offer you on a trade in smmfh
Login troubles 3/5
I mean it makes it easy to make payments when it lets you login. I’ve had this app for years and just updated. Still having trouble logging in. The login part is sketchy, sometimes it works and sometimes it doesn’t. Current on my second day trying to pay through app and I’m just gonna have to call or go in.