Honest and Accurate 5/5
Very easy to use so far. If I find the car I need, I’ll update with my opinion of their selling process / ethics.
H & R 5/5
Very good company
I feel good and safe
Sometime ok or not 3/5
By Junk are
That won’t give me price down really is ripoff
Best App! 5/5
I love the CarMax app. It only takes seconds to check daily inventory.
App down at the moment 1/5
No connectivity. Need to salivate over my WRX’s!!
Love it 😁 5/5
By john taffern
Best used car app ever!!!!!!!! Next time you want to buy a used car carmax is where it’s at !!!!!!!
Really great 5/5
Helps with tracking all the cars I like and it’s the best for me in a nice pile, love the email to my self on “THE” cars a big thanks and my plans are to soon make it into the store
Many, many crashes. 1/5
By swagg jagg
The App is almost useless as it crashes > half of the times I try to use it.
WHY DOES THIS APP NOT INCLUDE WISCONSIN WHEN TRYING TO FIND FEES FOR TAX, TITLES AND LICENSES?!
Worst Experience Ever - app is awful and the sales experience is worse 1/5
Long story short - they are inexperience
We had 3-4 different quotes
Checked my credit 8 times
Do not shop here...
Best filters in the industry 5/5
By Alex 64896558
I have been through a bunch of sites looking for vehicles. Carmax has the best filters in the industry.
Karl is AWESOME !!! Very patient, understanding, and great !
Great App 5/5
Looking forward to maybe buying a car or truck.
Much more versatile! 5/5
By Sophisticated Tool
I like the amount of selections that they have available and it allows me to transfer a car if I really want to see yet, or see what cars are selling for around the country. It takes away a lot of the BS scarcity tactics that used car sales lots implement.
Very god and high quality on the service and costumer attention
Doesn’t take payment 1/5
End up with a late fee because the system doesn’t accept payment
Crashes constantly 3/5
By Sin Dios
It's always crashing when looking at pics. Information on a lot of cars is wrong, which is technically false advertising. There's a new glitch where it suddenly jumps when scrolling through vehicles.
Love this app! 5/5
By Jae Tariece
Just signed on and I already love it. Can’t wait to actually buy a car from here!!
Best Service Ever!!! 5/5
By Ridn N Style
Harrisonburg VA Location
Mike the Manager is so awesome, this guy bent over backwards to make my experience with this location one of my best car buying experiences ever! John the sales was great too. These guys know how to treat their customers and we will be coming back take lessons from these guys if you sell used cars! Nuff Said
Fun to shop for cars 4/5
I really like the search features on the CarMax app. Photos are great, and there are a lot of good ways to filter down what you are looking for. Since you already have the information from the VIN, it would be even better if you could search for tow rating as well, not just if a car has a tow hitch.
I love cars 5/5
I’m looking for cars that I wanna purchase
SO buggy 2/5
Freezes nearly100% of the time when I attempt to search for a car. Otherwise, theUI is very intuitive.
Too general 1/5
By Park Point View
Searching for specifics difficult
Pretty Cool App 5/5
Pretty Cool App
Easy Peezy Lemon 5/5
By Bang bang22333
Easier than toilet paper
Just another car dealership 1/5
It’s supposed to be a unique experience. You find a car online, reserve it, go in for a test drive then decide to buy or not. The problem is the employees can’t even follow this simple concept. I found a car and requested a transfer only to find out the dealership allowed someone who came in hours after I reserved to hold the car. I called and complained to a sales manager about CarMax being unable to follow its own policies and he eventually stated he would drop the hold and allow me to come in to test drive the car. 30 minutes later I get a call stating the other person had already come into the store to “run credit” yet wasn’t actually picking up the car until 4 days later 🤔. As I said just another car dealership pushing the sell of a car mindless of the policies that supposed to make carmax unique. Nothing unique here.
2017 Audi Q7 Prestige White with black interior 5/5
I have owned seven Audis previously. Some new, mostly used through CarMax. I love this car! This car had around 5000 miles when I purchased it. The technology is amazing. My salesman (Amin Amin) at the Boynton Beach store was great! The car was transferred to Boynton Beach and Amin kept me informed every step of the way. Even with the $499 transfer fee, the price was excellent. Audi recommends CarMax if you are looking for a used Audi or for selling your car.
The Q7 is comfortable, drives beautifully, is elegant and practical. My grandchildren love it. The third row provides flexibility with seating. The a/c seats were a real plus in south Florida. My husband loves the turbocharged engine! His 2015 Ford Expedition is not nearly as much fun to drive and never seems to accelerate as quickly. The only negative is that the black carpet floor mats show everything.
I learned through Dave Ramsey’s Financial Peace University that purchasing a used car with cash is the smartest way to go. Audi is known for its longevity, excellent quality and advanced technology. I also love Audi for its service department. Their service advisors are there for you. I have appreciated having one service advisor for my car/cars. Much like your own personal physician. I called the Audi Service Dept in Coral Springs to check the history of the car by vin number. Everything checked out. I saved about $20,000 by purchasing my car slightly used. I also purchased a waterproof mat from Weathertech for the back area where the third row is. It saves a lot of aggravation and mess if you transport a lot of stuff.
It’s a beautiful car. Know what features you find important. Ask questions. Also, be sure to purchase an extended warranty if your car is out of warranty with Audi. I have only used Audi to service my cars.
I am super happy!
I heart CarMax! 5/5
The app is pretty handy -- It works nicely, very easy to use and super intuitive. I see no problems with it. But my rating is more so based on CarMax as a dealership. I kept coming back because I really liked my sales lady. She gave me honest advice and did not pressure me!
This goes to show that the old traditional idea of sales tactics no longer work in modern society. I went to Medved and the salesman was so pushy that I could not get out of there fast enough!
Aside from that, I paid a fair price and got financing with really bad credit. My 2015 Nissan Altima works great and has not had any problems at all.
I purchased a warranty but luckily have not had to use it. Overall, I had a very decent experience and will probably be back to CarMax to purchase my next car.
Good App, could be more user friendly 4/5
By Raj in OC
Very useful App, wish it was more user friendly.
Doesn’t work 1/5
By J cole90
My app constantly says everything is not available and doesn’t work. I can’t search cars or stores. Then randomly it’ll let me search a car. Horrible app. And it’s not on my end.
App is ok but. 2/5
The app is fine, but not enough people use it. I did a search nationwide and it literally produced 12 results... in the whole country! In comparison to Autotrader which gave me 50 results within 100 miles, CarMax isn’t worth the time yet.
Most of the time, this ap will not work on iPhone 8.
Car max is the best 5/5
I love Car max because they sell cars that I love and their are a lot of options to choose from.
Easy app 5/5
By Bobby Big Blade
Great functions that are easy to identify and follow.
You have the option of adding your price nd mileage range as well as price but still everything shows.
What’s the point to have this feature if is not going to work ?
CarMax is the bomb 😃 5/5
By Renne A.
Good cars ! Good prices!
Best app ever 5/5
By rustic doll
I love how user friendly the app is making it easy to access all account information!
Very good dealer
Ford van inquiry 5/5
By Susie Q's foods
User friendly app
Shopping for a specific car CarMax os the place 5/5
Great site to find great used high quality cars and trucks
Just do it.
My family has purchased 2 vehicles from CarMax and about to get our third!!!
2015 Honda Odyssey 5/5
We bought from the Bristol, TN location. Very surprised. Everyone was pleasant and helpful, going above and beyond expectations. Probably paid a little bit more than a traditional used car dealership, but the trade offs are worth it. Being one of the most popular minivans, it’s hard to find good deals. Ended up finding a 2015 with 4,200 miles on it. Had it transferred from Chattanooga. Very happy with the van and the whole experience. Highly recommend.
Best place to buy a car! 5/5
By Loyal Miriam
Wonderful service, great employees just an all around great experience. I am a returning customer and will return in the future too!
I give bad reviews to needy apps 1/5
By Ehhhh i hate this app
I will always gave a bad review to an app that desperately ask for reviews. The app is actually amazing itself but too bad they had to annoy me.
Great site! 5/5
Love looking at the vehicles on this site and in their lots!! Keep up the great work!
Good site 4/5
Enjoy using the site. Would like to see a filter option choosing my store plus free transfer stores, or close low transfer fee stores, etc. otherwise, it seems CarMax has horrible local inventory.
Love this app w/recent updates 5/5
By Double Entandreas
Best app out there for researching cars and market pricing. Every type of car is available with a myriad of criteria to narrow search results. App actually makes me look forward to buying my next car.
Always looking 5/5
My wife and eye are always looking for a good deal on a car. The Carmax website allows us to shop and compare all makes and models in the comfort of our Bedroom. We can see the differences in the packages of each model. We love this site.
One day soon