Useful but has Occasional Issues 4/5
Very handy app, thankfully you can still download it through the ships own internet. I did have issues with viewing my account summary. Some days I was able to view the account with no issues, other days it would be inaccessible for hours. Other than that issue, the app was very useful for finding events and information.
Perfect app to use while cruising! 4/5
We love this app. It’s great to plan your day while on board the ship. The only reason I gave it a 4 and not a 5 is that several times when I went to check my ‘sail and sign’ account it wasn’t available - maybe a regular downtime would be good with notice of when that is.
Very useful tool 5/5
Just finished our second carnival cruise and used the HUB app both times. Very helpful to get around the ship and knowing what’s happening when and where. Looking forward to using it on our next cruise.
Very helpful 5/5
You do not have to have a WiFi plan on the ship to use this app on the ship. Makes it easy to know how to get around the ship and what is happening.
Ship news 4/5
First cruise was made much easier with the carnival hub app. Daily info and island info was very handy. Must use in conjunction with daily paper info. Love it.
Great app 5/5
Let bed this app. Made life so much easier for n board the ship
Very helpful. 5/5
The app reminds you of event you want to go to, Tells you where to eat and you can schedule excursions. It made our cruise stress free with maximum fun.
OK for trip needs 4/5
By Old cruiser/New user
Hub was good for trip but needs available usage after trip. Would be nice to view final folio and pictures for purchase once at home.
Very helpful! 4/5
By Laurie 222222222222222222222
The app was very helpful to have all of the days activities at your fingertips. It was nice to mark the ones you like as favorite and have it remind you it was time for your activity. The chat was worth the money; however, not always reliable. It kept going off and on. We also kept getting an error message saying our email was not secured and always had to click cancel to remove the error message even though we didn’t have cellular service turned on. I am not sure why this message appeared all week. The account balance was helpful although the running balance never took the credits on your account into the total calculation. Loved having the menus and eating place hours available at all times. Be sure you have it downloaded before you go. The countdown was fun to have.
Carnival app is great!!! 5/5
This is such a great way to communicate with friends or family on board & so affordable
Thank you Carnival for providing this and making it inexpensive so guests can use!
Hub App 5/5
Great app! Had all the activities listed, menus and a lot of helpful information.
Good idea, but needs work! 3/5
Just returned from a 5 day Bahamas cruise from Charleston on the ecstasy. Paid for the $5 chat plan for all 5 in my party. Messages wouldn’t always go through and the app would freeze up all the time. Constantly having to reboot the app to get it to work.
Very helpful 5/5
Just got back from cruise with a group of 20. The chat feature was very helpful with communicating with each other. The chat feature is $5 per device but well worth it.
With our large group this worked great having the chat to let each other know where to be when wanting to meet up! Chat was very useful and best feature! Always have to have app up or watch the app to see new chat message to read on the Hub or sound on!
Useful but glitchy 4/5
It would glitch and freeze a lot
Loved it! 5/5
By Horizon Guest
Was on Carnival Horizon for 8 day cruise, and this app was great for me, a first-time Carnival cruiser. I could keep in touch with my travel partner on the ship through the chat feature and with both of us having different interests, this was most helpful. It was nice to have a list of events —along with details and times—and the ability to plan my day through the planner feature. The automatic reminder texts kept me from missing those events. I loved this app.
Casual review 4/5
By Casual Carnival Rider
I’ve been on a total of 5 carnival cruise’s ranging from the freedom to the vista. This recent cruise I went on was the vista and you can imagine being as big of a ship it is trying to find your friends. The carnival app made this a enjoyable experience and with ease I could simply text my friends and meet up for breakfast, lunch, and even mini golf. Only reason I have given 4/5 stars was simply due to the crashing the app would have when I opened the app. I really loved this app and I can’t wait to book another cruise so I can experience this app once more.
Carnival Dream Jan 2019 5/5
By Donna and Marshall
Just returned from 7 day cruise on the Dream. We used the app all the time. We would look at it first thing each day and mark all activities for the day. I liked that it reminded you what you liked in enough time to actually get where you needed to be .
Great cruise! 3/5
This was my first cruise to have the app available. I wasn’t certain just how to use it but tried several things and it helped some and confusing in others. I decided it was a user problem for the most part. I really enjoyed the chat portion. We were a group and we were able to keep in touch. Main complaint with it is the alert wasn’t always heard, if it alerted at all. Not easy to hear if the phone isn’t in hand or nearby. My issue is with looking back today. I want to look at my account once more and not able to get back to it. The only option I can get is rate the app, or logout. That isn’t acceptable. I’m 3 stars due to this alone.
Mr jeff 5/5
The app is great to have on board to be able to chat and let your family know where you are etc.
look forward to seeing new features in the future.
Willie & Robin 4/5
By Pastor Robin God is Love
Best Cruise Ever! On The Carnival Conquest May, The Cast, & Crew was Amazing Thank You for choosing us to be VIPs all week
Loved the app just got back from the valor it was awesome to use this app I texted my mom the antire time
Good to have 4/5
Good to keep up with events, and maps of the decks. Wish it had GPS to show where ship was and weather radar info.
It puts other people’s photos in
A must have 5/5
We used this app on our cruise two weeks ago and loved it.
We have been on two cruises previous to having this App and it makes a Huge difference in being able to keep track of events, dinner attire, and keeping connected with each other. I wish it had an alert when you get a message from family connected to messaging and that it Didn’t disconnect when the app is closed out completely. Other then that I look forward to using this app on my upcoming cruise in Oct. the 5 dollars was well worth being able to send and receive messages, there are certain parts of the ship that it struggles to connect in.
Love the app 4/5
I like being able to star my favorites, then they send a reminder when it’s time to go to them!
Easy and helpful App 5/5
Thanks for the easy to use app!!! I enjoyed the quick access to information, pictures and ease of use!!!!
Great tool to have to maximize the options on the cruise 5/5
By mikey boy ohio
By cruiser for life 58
Loved the app!👍👍
Wish the menu was accurate-we planned our meal then got to the dining room and it was different than app-I do get things happen though.
The chat was very helpful to stay in contact with our party of 18! Thanks
By L Birthday Girl
App was awesome, able to reach other family members and keep up with what’s going on on the ship.
jan 2019 5/5
this was my 2nd cruise & the 1st time the carnival hub app was available & I LOVED IT!!
so much easier & fun than keeping up with a paper listing every day!! The chat feature is highly recommended!! went with friends & we are not “high tech” ppl but we all used this & had no problems at all! WOULDNT CRUISE WITHOUT IT!!!
Useful for most 4/5
Thought it was great for deck plans, what’s happening onboard, and account summary. Also found food and drink section very helpful, including menus. We did use chat on this cruise as we were with several others. Had some problems with getting chat messages promptly. Not sure why.
Good to have 3/5
The app was good to have especially for larger groups; however, the app would consistently freeze up and we would not get all the messages. If Carnival would take care of those small glitches the app would be a 5. I would plan to use it for future cruises though.
First time using App 4/5
This is the first trip we used the App. We purchased the Chat since we were in a group it worked fine for those that had updated phones but those with older androids couldn’t download the app. I would suggest to do the download before you are on the ship. It was nice to have all the activities available on the App along with dining choices. The app also had maps of the ship that were very convenient.I would recommend everyone to download and try.
Useful with everything but messaging 3/5
We just got back from 2 weeks on the Pride. We loved all the information that this application provided. The only thing that was a pain was the messaging part. Half the time we were getting messages 30 minutes after they were sent. We had to close and reopen the application several times.
Carnival pride 5/5
We Jiggs and Victoria hand the best steward on the carnival pride in cabin nun 7-123 he made the cruise go smooth as possible
Best vacation ever 5/5
Me and my husband enjoyed the cruise to the Caribbean best vacation they make us feel great . Everyone in the ship friendly and helpful pleasant staff, delicious food lots of fun 🍾👌😘
Good on a basic level 3/5
I liked having the Fun Times at my fingertips, faving activities & getting reminders as it is easy to lose track of time. Having the MDR menus was nice too. Referenced the app while in port to monitor ship time relieved anxiety. It would be nice to have the ability to have activities/appointments we sign up for added to the schedule. I missed every one of the fitness & spa consults I signed up for during the tours on embarkation day. The chat feature is very unreliable.
Worth the Money 5/5
By Stacy Sooter
I loved the App because for just $5 a phone you have use of the chat through this app. You can keep up with where people in your party are. It also comes in handy because the days itinerary is at your finger tips as well as where you stand money wise on your sail and sign card. I marked the events I was interested in attending and the app gave me a 15 min reminder so that I could start heading to the event. It also has a map of the ship. This app eliminates you having to buy the limited social media package that you have to pay for by the day in order to communicate with everyone in your party. A one time fee of $5 for the duration of the cruise makes it a great value. I recommend this app if there are two or more in the group.
Great Cruise! 5/5
This app was very helpful to use each day during cruise! Thankful they offer it!
Absolutely necessary!!! 5/5
By Random Cruiser
I got this app and not only did it help keep me excited about the cruise with a daily count down, it was the best help while cruising. From using the maps (especially on the Vista), to seeing the daily menu, to planning daily activities and receiving reminders, this is a great app.
Birthday Success 5/5
Just got home from a Birthday celebration with 6 of us on the trip in 2 different cabins. The app was very helpful in keeping the party together and helping us schedule all the things we wanted to do! We bought our shore excursions on the app, and used the messaging feature the entire trip!!! It was great!
Useful and user friendly 5/5
I truly enjoyed this app to keep up with what was happening on the ship and being able to mark favorites. It was also quite nice for individual account summary. The HUB app also provides ship excursion info.
Cruising to Ensenada 5/5
We went to the 4 days 3 nights Carnival Cruise to Ensenada and I was very happy with using the HuB app for the cruise. Very user friendly and convenient! Has everything you need for a guide!
Carnival dream 4/5
A great trip. I rated 4 because not enough truly interesting stops. Also, some of the food was just ok. Even in the dining room. And there was pepper in food I didn’t expect it would be in. I am surely not the only one who is sensitive to pepper. Items that have spicy hot pepper should be posted.
The band in the lounge was fantastic. Amazing versatility. The brass, the basic four and Marion were wonderful. I believe you’ve got a skilled and talented show band and they present you with boundless opportunities for the future.
33 people on cruise 5/5
By mema n grandma to 6
Loved great way to stay in touch with family n friends we had 33 people with us. Everything you need to know what to eat what to do excursions fabulous app
Awesome app 5/5
By Sherrod's Global Travel
It was extremely useful for staying in touch with everyone. Thanks Carnival
Sherrod’s Global Travel ❤️
Carnival Ecstasy 4/5
Good experience with the overall app but the chat wasn’t really worth the expense due to the slowness of the chat.
Great app 5/5
The app was very useful. It kept us aware of what was going on daily. I will use every time we cruise too. Two Thumbs up !!!!!