This was my second cruise. I didn’t really care for the buffet food that much this time. I stayed on deck 6 and I will not do deck 6 again it was always full of kids running and the last night a kid almost ran right into me. Other than that it was nice. I loved the app because we were able to keep in touch with everyone in our group
By Celebration fl
I love the app for my cruise countdown. I also love it to see what’s happening on the cruise everyday. What I hate about this app, is that the chat you purchase for $5 never works. I had to keep shutting my phone down every message I sent, everyone else it seemed, was having the same issues.
easy to use 5/5
went on my first cruise 8/7 to 8/14 and downloaded this app. there is a 5$ fee to use the chat and some other features but it’s definitely worth it. it tells you everything that’s going on in the cruise and where u can go to participate. 5/5 :)
Awesome App 5/5
I spent 5 nights on Carnival Valor. Staying in touch with friends was made easy via the Carnival Hub App. Five stars!!
Thank you Carnival!!!! Best idea EVER!!! Being able to remind myself of shows and Sales. Now if you can add an iron schedule that would be great. LOL
Lots of valuable info and money savers 5/5
I find the extremely helpful
Mrs. Twanda Tate 5/5
By Lady in Rec
My family and I had an awesome time. We were so excited to cruise again. Covid19 had given us a scare but we are ready to cruise again. Great services by the Team. Tristan, the Room Attendant was awesome!! Our waiter and waitress in the dining room was awesome too. No complaints!! We are ready to cruise again 💯💯
Use of the app was very limited. I purchased the highest level for Carnival’s wifi. The internet was out 85% of the time. Carnival basically took my wife and my money. Other than the wifi, that app is fair…..
Thanks for a beautiful experience! 5/5
By kayaking joe
Everything was amazing. The crew, the boat, the sea, but especially the crew. Keep up the awesomeness!
Carnival leveled up! 5/5
Being able to plan my day/see events and keep it right there in my pocket is so nice! Seeing each nights menu ahead of time is fantastic! You can even check in to the “any time” dining right from the app, from anywhere on the ship…or order food. Great reminders so you don’t miss fun venues you wanted to make it to. Definitely levels up the experience!!
Carnival app 5/5
By Abby's gram
It was very helpful on board the Mardi Gras to see what was happening!
App works surprisingly well 5/5
By John Hodgkins
Used the app for 4 days onboard the Sunshine. I was expecting it to be full of glitches and bugs, but to my surprise I was wrong. The dining check-in is flawless. Room service ordering was simple. Viewing your sign-sail account was also quite simple. Not to mention, being able to view daily events as well as what food is available made things so easy. Carnival certainly has its flaws like all cruise lines, but the app is not one of them.
Carnival Conquest Aug 12-15 5/5
This was our first carnival cruise. This app made everything convenient. We really enjoyed this cruise.
Carnival breeze 5/5
Oh what a wonderful time we had and the app made it so much easier for us.
Useful app that could have wider use 4/5
The app was very helpful during the voyage especially with regards to activities and planning, however, it would have been even better to begin using it before the journey to better prepare. It would be great to mutually connect with individuals that choose to share information with each other. Could also be used to share the name and general info of crew with whom travelers directly interact throughout the voyage. Overall not bad.
Things Have Changed 2/5
I am a gold member so I have been on many cruises on carnival . I expected what I had gotten in the past . .Sadly , things have changed .
First, the food quality was terrible. It seemed old. Almost every thing had an element of leftover ness. The pizza store which is open all night was also disappointing. One pie actually had an odor of urine !!! I don’t know what to say about that .
Room service was also poor quality . Nothing seemed fresh . And they had a section of the menu you had to buy which use to also be part of the cruise food that had no charge .
There was one restaurant Prime something I couldn’t even get a reservation for .
Dinners every night was disappointing too. Nothing seemed fresh .
I guess I had gotten use to variety , and freshness and beautiful displays of foods that made you over eat. I lost weight on this cruise . I spent the whole time trying to find something that didn’t. Look like it was a heated up leftover .
As if that wasn’t bad enough, the lines to get this food is always long .
The one saving grace was the service . The workers are amazing and very sweet. I still have out nice gratuities bc I felt the food quality issues is not their faults .
And forget about “Captain Night “ as it use to be .
It was not part of their things to do on the internet itinerary . No special captain lobster dinner . That’s on the menu but you have to buy it .
The captain thing was at 5oclock and I have zero idea what happened bc we didn’t see it listed and what I saw happening at that time was a lot of picture taking opportunities .
It was a good run , but I think Carnival has given up on service and quality experiences for the customers .
The hub 5/5
Just good overall
Well done! 5/5
I loved using the app to plan my day and to stay in contact with my son on the ship. Loved having the schedule readily accessible. Had a wonderful time!
Carnival Glory 5/5
By Happy Times😎
This was my first cruise and it was a dream come true! There is so much to do on the boat, the islands were beautiful, the food was great where ever you choose to eat and most of all is the staff of Carnival, they go above and beyond everyday that I was on the ship! I’m your Number 1 Fan and I will keep coming!!! Thank you for many wonderful memories and making my daughters celebration complete!!!!!!!!
Easy to keep up 5/5
The app made it easy to know what was going on all over the ship, even letting us check in for meals and see the menu. It was also nice to be able to text family.
Valor 8/8/22 - 8/13/22 5/5
My sister and I decided to cruise for our vacation. Her first my third. We had a great time. Service was excellent the Hub App is so easy to use and keep up with what’s going on. Love the menus posted and the dining times for the various eateries.
Checking in to the dining room before you go is so convenient.
Carnival Breeze Aug 6-11 2022 5/5
It was my first cruise (senior citizen) but hopefully not my last. It was great. Food was grand, very little I didn’t like. Good to know all the accommodations available to the handicapped as I was able to share with a friend. Showers were incredible with great water pressure and really warm water. Enjoyed the music, shows and the Comedy. Our Stewards were nice and did a great job. In fact, every employee was super nice. We loved our port excursions. Only negative was some super loud cabin neighbors (all the time) who apparently thought they were on the ship alone, but that’s not Carnivals fault. I may post on the FB group to see if others would have complained to mgmt or not (we didn’t). Don’t want to be gripey old lady type. However, if I take a cruise again I’d like to know if acceptable to complain (meaning will anything actually be done about it.) Back to the good, literally no other complaints. The cake was to die for 🐟🏝.
The planner 5/5
By darla p.
A perfect tool for planning each day. Never forget an event is coming up. Chat with cruise friends with meet up times for shopping and dinner. Won’t cruise again without the Hub!
Awesome app! 5/5
I really enjoyed using the Carnival HUB app!
Great App 5/5
We were able to communicate while on our cruise with family and friends, also keep track of ship activities and events.
Feature Suggestion 5/5
I’ve really enjoyed this app and the versatility of use for looking up necessary information. I know carnival is trying to do away with paper which is awesome because while traveling especially near beaches it’s hard to keep things from getting wet or ripped. One feature I hope to see soon is the addition of port times for example the time we can get off port and time we need to return to port. I recently booked an excursion through carnival that was supposed to return by 6:30pm to Costa Maya but it took a little longer and we arrived at 8:00pm. we were not sure if our ship was leaving at 8:00pm or 8:30pm. We were so afraid to be late and could not find anywhere on the app the time we were supposed to be back at our port. Please add this because when traveling with kids and having some drinks our memories aren’t the best. This would be a great feature especially since we plan to book longer cruises with many different ports and different return times. Thanks!
❤️❤️❤️ Carnival BUT NOT THE CUTBACKS! 5/5
Please STOP with the cutbacks it’s getting a bit much! People love Carnival cruises because of all the perks and friendly workers but cutting back some of the simplest things is not necessary (like pickles with the deli sandwiches). I was on a Premier cruise (just got off today) and the pre-party was axed as well as the slot tournaments! Still 💕my cruise and the staff was AMAZING as always.
Carnival Sunrise 2022 5/5
By PW's world
I truly enjoyed this cruise this wa my second cruise since the end of COVID and coming back together with my brothers and sister in the high seas was amazing .. using this app makes it easy to communicate with the ship activities and well as with your family. Carnival, Happy 50th anniversary!!!
Retired Old Navy Dog 5/5
The Carnival cruise delivered much more than expected. I love cruising with Carnival.
Carnival Liberty 5/5
By Florida lady!!!
Our Cruise to the Bahamas was a lot of fun!!!!
DJ Mase from Jamaica brought on the music of our lives! 🎼🎼🎼🎼🎼🎼🎼
Danced the last night away!!!💃🏽💃🏽
It was great to be able to reserve my dining without difficulties. Loved the melting chocolate!! 😋
Spectacular shows and music!!😻
Caring staff, shout out to Elly our cabin steward. Jon Jon our waiter at the Golden Olympian. 👏
First time cruiser 5/5
This app was great. I planned my day around it. Also if I got lost I could look at the map. Great for checking what my kids were spending with the account summary.Purchasing the chat feature was also a great way to communicate with family and friends.
Must have 5/5
You must download this app if you are going on cruise. It makes life easy.
Great! But, it needs some improvement 4/5
I loved this app on my cruise. It did most things I needed, and you can chat with other people in your group! There were only a few issues, like you cannot send pictures through the chat, which is kinda annoying, and you will only receive notifications if the app is open, which is also kinda annoying, but other than that, everything was great!
The Great Cruise 2022 5/5
This was our 5 cruise It was so much is different (in a good way) and so many things the same- also in a good way. First. I love how dining is set up now with a range of time to eat, but still get the same waiter “GUSTI & EKO” I was worried about that because we all know they make up part of our fun by getting to know us. I loved that we could see the menu ahead of time on the hub and check in. I also loved the Hub with the events and details of the day and how they are categorized by food/drinks/ shopping/etc.. It was a great way to plan your day ahead of time (My last cruise was still with a piece of paper slid under your door nightly that you had less time to plan your day and had to keep track of all day, special thanks goes out to the Cruise Director “LEON” he was very into helping everyone get into having fun on the ship, Last but not least, I loved to see a lot of the old things that made me fall in love with Carnival, every single employee is friendly, says hello and smiles; they work hard to make every person's vacation relaxing while working hard to keep the ship clean; the fun, music and tricks at dinners, along with the personalization of them learning our names (cabin stewards “KOMANG”) the photographers to catch those special moments, and just all the fun with the staff and fellow cruisers.
Thanks for another great one Carnival!!!
Edy from Indonesia 5/5
By Ken Hornig
He was the best employee and gave exceptional service!!! I loved the cruise and will be on many more. I went on the Carnival Sunrise!
Carnival Conquest 5/5
Awesome experience first time itself. Me and my family enjoyed a lot. Thank You Carnival!
Will Visit again for sure.
Well-Built App for a Cruise 5/5
By Sojo at Heart
To the App Dev team, you guys did a pretty good job with this one. Changing the internet access between devices was flawless. Table reservations for dinner was flawless. There was never an issue of speed. Not sure if this is already an option, but a “text to ask a question” functionality would be beneficial to route to Guest Services.
Awesome Cruise: Panoroma Ship 5/5
By voyages 12345
Awesome Cruise.A lot has changed but in a good way. My Husband and I loved the app, the safety editorial was way better and departure was easy and smooth. Hospitality was excellent as always see you next time
The app allowed for updates on daily Activities. It was clear concise and detailed about every event. The text chat did work very well !!
Chat feature worked intermittently 2/5
The Chat feature worked intermittently. I paid $5.00 for the week which was fine. I complained to guest services about it working 3 of the 5 days I signed up for, showing them my failed messages to my family. No remedy or refund was offered.
The HUB app is wonderful, however some of the features do not work properly. The text feature needs to be improved. Messages between my friends and I did not always go through and the dining notifications didn’t always work either. Other than that it’s okay!
Makes things so much easier! 5/5
Went on our second cruise using the HUB appl. It was easily to find things using the appl. Suggestion: to allow location services or to put where you are and to get directions to a different location on the ship. Could help 1st time cruisers on a particular ship
Cruiser LB port 5/5
This was a much needed vacation. Carnival gave an opportunity amazing adventure, relaxation or excitement My son just finished law school and preparing for the Bar exam. We needed this break. We had great food, spa treatments, and utilized the gym. Hospitality was amazing. Everything was top notch. Thank you Carnival. Can’t wait to see you again soon.
Maybe a glitch in the app 4/5
By M Cephas
I have been asked almost a dozen times to rate this app, if i say no it forces me to log out. If i say yes and rate it there is still no change in the message promting me to rate. Pretty annoying.
Easy and convenient! 5/5
By Mrs. Ashley Dennis
This was my husband’s , my mother in law’s and my first cruise ever and this app made it so much easier to keep up with everything going on on the ship! We had a wonderful time and this app helped make that possible! I definitely recommend it for anyone who plans on taking a cruise with Carnival!
Sail Date Aug 6-Aug 11, 2022 5/5
I just got back and I had the greatest time. It was my first cruise ever and we used this app the whole time onboard. It had a planner to show you what was going on onboard at what exact time and which floor. Everything was detailed and anything you needed to know was on the app. It even had a map of each floor of the cruise. It also had a tab for attire for dinner that day, which was so convenient. This app made everything easier and my family and I were very happy and satisfied.
Alaskan cruise 3/5
The carnival boat app was a great big help with guide you through the boat if it wasn’t for that it was so hard to get through the 🚤 without the app we sure do like the app being free
Planner is useful! 5/5
If I could make a suggestion it would
Be to add the venue information on event reminders so I can see where to go from my Lock Screen.
Easy to use 5/5
Has times for the fun! Super easy to use app