Mrs. Ortiz 5/5
Third cruise with Carnival, but first time using this app. I loved it. Very convenient, very informative - can’t wait for my next cruise 🚢
Great App 5/5
Must have when cruising. It does everything you need it to and more! Carnival Crew for life!
This App amazing because it tells you what is happening
Great App 5/5
Works well and really liked the chat feature to keep up with kids and other family members!
A must have 5/5
So helpful for 1st time cruisers. It was helpful to know all the activities that were on board and food available. Thank you we had a blast cruising with carnival radiance
The Carnival Hub App was very handy in alerting us what our next activity was coming up. It’s like a journal, a Calender, and a tour guide all in one! I couldn’t and wouldn’t do a trip without it. My only recommendation to Carnival is to add the Sign & Sail option to pay balance on the app. Otherwise, the app is truly perfect!
Best cruise app 5/5
It works !
First cruise 5/5
Was amazed how they have thought of everything. The app worked great, could do nothing outside of it.
What a crazy industry!
Our staff worked 11 hour days, seven days a week and had a wife and kids in his homeland.
Makes you wonder why they hire exclusively from foreign countries…
I’m a 46 year old US Navy veteran on my first and last private cruise.
Loved it. Helped us so much on our cruise!
I miss Carnival Already!! 5/5
Listen, if you are going on a Carnival Cruise make sure to upload the hub early. It is quick, easy and convenient.
It will let you keep up to date on your cruise date countdown, events to plan for, and to keep track of what needs to be done, and things you can order . Not only that but once you are on the boat it’s your guide to everything you want to see, where to eat and communicating with others.
I am always sad to debark, but as usual already planning my next cruise on Carnival.
Enjoyed my travel 5/5
By Just want 2 learn
The app was extremely easy to use , kept us up with the information of what happening, let us stay in touch with our group via chat ,
Best app to keep up with FUN 5/5
1st time cruiser. And the Hub app was amazing and easy to use to enjoy everything on the cruise..
Better if there was no charge 5/5
By mama gold cruise
Many of our relatives don’t use the app because they think should be free. It would be more enjoyable for me if app was free and everyone would use it. The price is reasonable but I think there is enough ways in which carnival can money. Just a thought
Internet service 2/5
This past cruise it worked in certain areas of the ship. It was random an scetchy.
The last cruise it never worked. Guest services told me they would work on a refund which I never received.
This was cruise number 21 an never had issues until the past two. It’s $300 to purchase an not worth it if it doesn’t work! I am very upset I never received a refund because it never worked one time!
OK for the ship 2/5
By MB 70's
This app works well on the ship however there is little to no preview of how the app functions before you cruise. Where Royal Caribbean allows you to fully browse their app to see how you will use it on board, the HUB app has zero functionality before boarding. There should be interactive ship maps like Royal Caribbean so you can game plan instead of using worthless 2D maps.
Good cruise ship app 4/5
App is very convenient when on board. Much better than paper
Very helpful 5/5
By RT Campbell
The app worked great for us. The ship map helped us find where everything was located. It listed all activities scheduled and if you ❤️ it, you would receive a notification 15 mins in advance reminding you and telling you the location. Also you could easily find out what food was available and where. Overall loved the app. The only thing I wish it could do was tell me where I was lol…I kept getting lost.
Good info when it’s connected 3/5
Few areas on the ship it does not work like on my balcony and certain common areas on the ship
Could use some more Wi-Fi extenders around the ship. Did not update my dinner reservations when we made changes to them hours earlier.
Great APP 5/5
By Deb onhisway
Gave great information on all events, food menus, map of ship. We used it all the time. Definitely cuts down on paper waste. Was able to use free WiFi to text family members during our trip.
Awesome app!! 5/5
By K Bugs mom
Works very well for day to day on board activities, accessing restaurants, etc!
Great tool 5/5
Easy and friendly , keeps you updated on what's happening... one of my favorite !!
Must have 5/5
It’s a must have for your cruise
It is ridiculous that the boat does not have Wi-Fi for all. Any cheap hotels has available Wi-Fi. This seems to be away just to take more money from your cruisers. Without Wi-Fi there’s no reason to carry your phone around, but you make it impossible to even look at a menu without your phone. Your staff has been trained excellently. They made the trip perfect. Now upper management needs to follow suit and make these simple things available for our convenience.
Best trip ever 5/5
By chase pullins
I still wanna go but is was so
Much fun they have pool
Great app! 5/5
Love the app. Love that you can check in for a table at dinner, love the chat feature!
I also really like that you can mark events as interested so you get reminded to go to them and don’t forget lol
Delayed and Duplicate Notifications 4/5
The app is close to a 5 star, but still needs some work. Messages sometimes are delayed or come in late with a previous time stamp. Events you saved sometimes deliver 2-4 notifications for the same event. Overall good and nice to keep in touch with your party on the boat. It would be nice to send a picture through it to them!
Family cruising 5/5
By wendy-sky dragon slayer
I have been on many cruises however this was the first time the app worked on my phone. I always go with my family (so at least 7 of us). This app is absolutely amazing for that. You can easily communicate with the chat feature. You can also see who is interested in going to what activity making it easier to figure out when to all meet up together for things. The maps are also very helpful. All in all it works very smoothly and makes the whole cruise even more laid back even if you have your kids with you.
Great app! 5/5
By Tiffany MD
This app has all you need to know to make the most out of your trip. It’s easy to use, helps you figure out what to do and where to eat, and most importantly keeps track of your bill!
Carnival Hub App 5/5
The app worked ok but had issues. My wife and I both used it. I had the Premium internet package, she did not. The app worked very well for her; opening times, food/drink, weather were always available or quick to switch back and forth. Mine, not so good at times, other times worked ok. What’s happening was slow to load, weather only showed up a couple of minutes a few days, food /drink never came up and opening times was very erratic. The internet was also a challenge. Typically the app works well. This cruise not so good.
Great when traveling with a group 5/5
I really enjoyed many aspects of this app. You can look at what’s on the dinner menu that night and the times that each food area is open ( sometimes they change if you getting into port early breakfast will open earlier). The fun times is nice for a group. You can favorite things and it will alert you 15min before it starts. And if your group is linked you can see what they have favorited. It always says ship time on the screen in the app so no matter what time your phone says you know what ship time is. The texting in the app seemed a little faster than just regular texting. You have to pay $5 for that but it’s just a one time fee.
Love the app 5/5
Great app. Wish it had a call option or a walkie talkie option for communication. The kids always said that they didn’t see the text.
I am thankful for this app! I used it often to locate our favorite places and the restrooms! This app is a MUST HAVE. It helps you know what is happening and when it’s happening. Be sure to tap the “heart” and it will remind you!
the app will trip sometimes other than that its great.
Very helpful app 5/5
Wi-Fi had issues only once or twice with the chat but otherwise this was worth the minimal cost. Would definitely use it again. The line up of events, the bars and restaurants info was worth it alone
App from Carnival 5/5
It was so nice to keep track of my children when I was on the cruise. All I needed to do is text him on your app. I would highly recommend it for everybody to have it.
Amazing App 5/5
By Carnival Rider
This app made it so easy to find out what was going on throughout the ship and it even helped you chat with the people you are riding with.
Carnival Glory 5/5
Overall I enjoyed the stay very much and the app helped me contact my family. I had at least 40 people in our group. When I went to eat I had to find my parents afterwards, and the app helped me so I could text them to know where they were at. The last time I went on a cruise I was five years old and I had to stay right by my parents now I can go anywhere I want to now. I really enjoyed the app.
The app is great it’s the wi-fi
Very convenient app when out in the sea!
Tips for internet & Wi-Fi 5/5
By Nothing but God's
If you move from floor to floor or front to back of the boat—go ahead and click your “turn off Wi-Fi button” on and off. This will ask if you want to join at this location so it won’t struggle to stay connected to previous areas—which aren’t as strong. If it doesn’t then ask to reconnect go to the bottom of the app and tell it to connect. Worked for me.
Great feature, spotty service 4/5
App is a great feature! Only reason it is 4:5 is because service went in and out very frequently, but overall it was a huge help to stay on airplane mode with our phones.
Celebration March 19-24, 2023 5/5
This was my first 7 day cruise and my second of all time. A lot changed in 20 years. I really enjoyed the app. It kept me up on everything happening. A lot of fun activities available. The pool was over full of people and did not get in. The food was excellent! Customer Services, Room attendants and wait staff amazing! I had a fabulous time on the Celebration. It sure went by fast!
App is convenient while on the cruise!
but I won’t lie, we missed dinner because the app said the dining room stayed open until 9:30PM. Note:
We got there at 9:05PM. We were turned away and I was livid. Other restaurants let’s us in at 9:28PM when they also closed at 9:30PM. If you are open until 9:30PM, then BE OPEN. if you wanna close at 9PM, then say that.
They also changed late dining from 8:15PM to 7:45PM.
With all that being said-
Carnivals newest celebration ship was beautiful and the staff was incredible 😊🛳️💕
Worked when it works 3/5
Lots of texted didn’t receive or other people didn’t receive. But when it work it was good
amazing app 5/5
this app is so good i got lost sometimes it was still amazing
7 day 4/5
By The Thorn 007
The app worked well, only downside had to sign in from time to time, did not always work, two small fixes.
Reliable and convenient 4/5
By J Leeds
Works well. I wish you could order coffee and food from JavaBlue Case
By travelin jenn
The app works great for menus etc but the chat is not worth the extra $5.00 fee. We all got the chat feature, paid the fee, and had to use imessage to communicate. Look forward to the fix on this feature of the app!
The WiFi was not good for $105 + $5 to chat with friends onboard, but you need it to keep in touch with family. It kept buffing and sending messages late.