Change bank account. How? 4/5
By Sherri RN
How do I change my bank account?
Don’t Use !!! 1/5
Do not use this app, you will lose your money & the customer service is terrible. They don’t even have a number you can call, just through email & you’ll never get your money back. I lost $440 and never received it back.
Takes your money 1/5
My girlfriend sent me money but it cancelled “for my protection” and won’t refund...
I've had good luck with this app until I needed help. I sent an email and got no response and found a number online listed as the help desk number.
After I called it the man asked for my pin (which I changed after he was into my account) then he hung up.
When I opened the account I saw that he tried to take money out of my account and linked it to some female's profile.
If support wasn't so hard to reach things like this wouldn't happen, but they are. Good job team.
Everything about the app and the team that works for the app is poor. Poor customer service and unclear answers when things aren’t working properly.
Ok, needs a little help 4/5
By keet likey
I usually love Cash app, but I got a notification about an expired request; however, the notification isn’t in my notifications part and I can’t get rid of the god forsaken notification. If we can get that out the way, I’d be satisfied.
This app don’t work 1/5
I’m trying to make a account but it don’t go past me making a user name for it it won’t go to he next at all I don’t understand it I deleted and downloaded it back but it still goes straight to the same page and won’t go no where
Loging in! 3/5
I already have an account but it wants to me to make another one in order to use the app, I just want to log in not make another account.
Fastest App For Sending & Receiving Cash 5/5
Ugly but great 4/5
This app is kind of horrible to look at—my god, that green—but so far I’ve had no problems with it. Very efficient, no hassles.
Missing payment 2/5
I’ve had a $300 payment missing for 3 days now, I actually really needed the money and now I’m in a bad situation with an overdraft fee because this payment has gone missing. I sent this payment and it was immediately refunded to me but did not post in my cash app or bank account. I have a web receipt for it from cash app but no money. There is no customer support readily available, I’ve emailed them 3 days ago and I have not received a response or my money. You need a customer code to speak to a representative. When I tried to reset my password a million times I never received a reset password email so I can’t get my customer code to speak to the representative. This is such an inconvenience, hassle and stressful.
Charged twice 2/5
Used this app to send money it charged me twice and overdraft my bank account. No way to call customer service have to email back and forth. Very disappointed and upset about my money will not use again deleting the app as soon as I get this BS straightened out
Update: apparently it’s was just a hold on my account which was reversed after 3 days. Still won’t be using the app anymore
It has it’s flaws like anything else but it’s pretty secure. I love that it’s popular and that makes it even more convenient to use.
Cash app 1/5
By Lovely was hea1212
My cash app is not working
Works for me 5/5
By Turbo pro
I can send my wife our daughter money from any where at any time. Never had a issue. Very happy
Good app but... 3/5
I love cash app although I think that you guys should support paypal and prepaid cards!! Once that’s in place the app will be the best!!
This app is trash 1/5
I sent my bestfriend money for her hair and den she declined it because her cash app was acting up and then cash app informed me that my $110 will be deposited back into my bank account and it still haven’t happened yet. There is no number to call or nothing never again will i use this app
Love the app! Fast and easy
Sent cash 5/5
It has been quick and easy and so far no issues!!
There is no customer service!!!! 1/5
Are used to love this app. I would recommend it to everyone. Up until I had an issue with my money being stolen out of the cash app. There is literally no customer service. No phone number. No online chat. No email address. Nothing…
There are many online forums of customers just like myself who have issues that are being addressed. This app was good in theory but I will never use it again because of the lack of customer support.
DO NOT DOWNLOAD!!!!!
No help when needed! 1/5
My daughter sent money to me 5 days ago that was needed ASAP! I submitted a request via email to customer support because it was sent to a card that was expired, although I had my exact email, phone number that was associated with the former card, and Identifier number for the receipt she sent the money to, we haven’t heard from anyone! I think it’s a scam if you lose any information. They just keep your money! It’s a loss to you! I am hoping to find out where my $130 went.
Easy and Secure 5/5
What a Great and Easy way to pay for ANYTHING.... When my Little brother is short on his Phone bill. Lol (millennial problems *insert Eye roll HERE) for His BIG sis to help him out Or when Aunt Monica wants to Pay for Tutoring for her nephews who will,... one day Be a Huge Success in LIFE This APP is a Lifesaver. Thanks Cash App
Good app 5/5
Love this app
Great app 4/5
This app is very good when your in a rush and need to send or receive cash fast.
Really convenient and simple 5/5
By Violet Amiel & Abrion Joshae
Ideas for the Future of Cashapp 4/5
Could you please make an option to track monthly income for businesses? Most of my customers pay through this app and it would make it so much easier to track if there was some type of analytics. Please add an option or possibly even another app. Thank you!
Great app 5/5
Love the app can you all incorporate different color card in the near future that would be very cool and love what y’all have going with the emojis on the card love it
New Phone and I don’t see a log in option... 5/5
So I definitely love cash app however I have a new phone and once I put the app on my new phone it’s not giving me the option to log in to my account instead it’s asking me to create a new tag. I run a business so I wanna keep my history and getting a new tag would prevent from doing so. Any suggestions?
Non existent customer support 1/5
No place on this app does it list a customer service number. The FAQ pages are not helpful. When your dealing with peoples money you should be able to talk to a live person.
Very convenient 5/5
This has been a valuable way to send money to my college student, especially when he lost his wallet and was waiting for replacement cards.
Shouldn’t even be one star. Man....I spent 2 hours trying to get my activation code and they never sent it and when I did get it, it would take a long time to load....not happy at all
I Invited A Friend And They Signed Up For But I Didn’t Get The Five Dollars 😡😡😡
Worst cash app I've used... 1/5
While this app may no doubt be easy to send $ with, if you're on the receiving end, it is a nightmare compared to other available apps. I've tried unsuccessfully to transfer $ to my bank account for the last hour. It's Thursday, yet even if I could get the transfer to go thru (which has not worked so far due to multiple errors with the app & an inability for this particular app to connect), the earliest I could receive it without fees is Monday! (And this is to a bank acct that receives FREE Venmo & PayPal balance transfers the same or next day. If I want to instantly transfer $ via PayPal it costs 25 cents regardless of the amount you're transferring & it arrives instantly (I've used it while paying at a store to find my bank card), whereas if Cashout would actually connect & work (good luck with that bc they clearly do not want you to be able to move money out of their bank), their instant option costs $3.00 for. $200 transfer & goes up more& more depending on how much you're trying to transfer!!! & their free transfer option arrives 3+ days later than even Paypal's free option?
And worse yet than that is that with PayPal or Venmo the free transfer is easy& quick to initiate. Yet here, I've spent the past hour trying, yet every time I receive a variety of errors such as "could not connect" or "could not connect to bank" after which I have to restart the whole process again from the beginning to get another error screen every time& still haven't been able to "Cashout" the funds from my acct.
Even the description of their app on the App Store evades what they actually do & of course doesn't mention their industry high fees or the fact that they've made it pretty much impossible to actually take money out of the app. The people I've spoken to who like this app, like it because it's easy to put money in or send money from your bank using this app- yet none of them have actually tried to take money back out. So if you're planning to send money to someone you don't like, then this is probably the perfect app& will likely be easy for you to use as they love to take money from your bank & get it into their bank, but if you're planning to receive money that you hope to transfer to another bank, do NOT make the mistake of choosing this app. And if you're sending money to a friend who might actually need to use those funds, choose a different app as you will cause huge nightmares for them & that money will become trapped in this app unless they're willing to pay the high ransom fees to transfer it out. There are plenty of great money transfer services these days- many of them free for both sender & recipient (especially for funds sent btwn friends) but this is not one of them- the only difference here is that the recipient pays the high fees.
Notably, this is not so much a money transfer service like Venmo but rather a bank with a sneaky way of getting people to make deposits & fund new accounts they never intended to open, that they're then strong-armed into using if they want to avoid the large fees or extended time& frustrating process required to try to transfer the funds back to their own bank. I have no idea how they rate as a bank (which unfortunately they're not honest in their app description to actually say that's what they really are), because after my initial experience with them, I would never trust them enough to try using them that way. If they have to trick people into owning accts & depositing $ in their bank, what does that say about whether you should trust them with your money? Remember, they make it very easy (& of course free) to send& deposit money, it is when trying to get it out that you will encounter high fees & problems!
Good for fraudulent activities 1/5
Great for fraudsters because you can’t cancel once you’ve sent. You can’t even report fraudulent activities and have a user investigated. I have been trying to see how I can report a couple of accounts that are fraudulent with no success. So those people keep defrauding other unsuspecting victims. Sad.
Can’t get cash. 1/5
Can’t find any other way to contact so leaving a review. A friend sent me cash and I have tried over a dozen times to receive it. It just spins and never goes anywhere. Still don’t have the payment.
So easy to use, great for my college kids
Fantastic App 5/5
I have used this App to send my son cash and it is great for both the sender and accepting! Thank you for the ease and creating this App!!!
Cash app 5/5
This site is the best since slice bread. It’s there anytime I need it, with 4 children 5 grandchildren I need to be able to assist them ASAP. Kudos to everyone for doing this site!!!
Transaction Failed but money pending from bank account 1/5
For the past few days I’ve been trying to add money to my cash card. I’ve done so before without any issues. Now when I try I get a “Transaction failed” error without an explanation. Tried again today and it still said failed but shows that the amount is pending from my bank account. Sent numerous emails to Cash Support over the last week and they never get back to you
So far so good 5/5
Had a issue with depositing the money received at first but now it does it on its own
Lack of customer support 1/5
This app is ridiculous and comes with an inadequate customer support system! It would be nice to have a call number to get a response to my problem in a timely manner. I tried to deposit the money a friend sent and I chose the instant deposit option and my money is no where to be found. Worst app ever!!!
Simple and easy Less than five minutes to get set up and make your first transfer.
Cash card activation 2/5
You guys need to fix the cash card activation. The screen just had a loading circle asking if I want to activate my card. I try to activate it and it just keeps going back to the same screen!!! I re ordered another card and tried and the same thing again!!!
By Vegan Animal
I had this app before an deleted it because I wasn’t using it too much then I received an email.. or text saying someone named Elsybeck sent me $75 all I had to do was download he app to get it. Well as I was downloading the $75 got canceled and I received the message. Now I have an app I will barely use and maybe delete in a week. I would rather use Venmo because they don’t trick people into downloading their app.. if the cash app did not trick me I would have continued to use it.
Cash card 1/5
Unable to get a cash card. The support team sends the same email repeatedly like it’s sent from an automated system. Then eventually says it’s an occurring problem and stops replying back to the email.
This app is horrible!.. 1/5
Don’t waste your time and money with this app... no customer service it all and takes for ever to get your money back if your transaction gets declined.
Missing Money 1/5
I tried transferring $50 over to a friend, but made a mistake and ended up sending it back to my card. While making my second attempt, my friend got their money successfully, but that initial $50 is nowhere to be found. My card was charged $100 total. Nothing in the app, or my bank statements tells me where that additional $50 went. I’m very upset and need a customer service number!
Meca Way 5/5
By meca way
By chsse love
Only thing unable to get card for children it ask for picture id or drivers license
Cash card 4/5
By Resa u
Is there a way to put cash on the cash debit card without going through your bank account. I need to put money on it but don’t want to take it out of my checking account