Worst app ever 1/5
By frost z.
Customer service non-existing. Close account without specific reason. Cannot withdraw money after account closure. Issue 1099-NEC form for the money hold in my closed account which means I have to pay tax for the money I didn’t earn. How ridiculous!!! How this app can get a 4.8 ratings????
We want cashapp back on iMessage 1/5
Cashapp getting worse
Don’t Get CashApp 1/5
By gamall the therd
They do not pay you shared it to my friends never got money my friend sent me money never got that
Transfer Issues 2/5
The app was working fine but recently whenever i try to transfer money it just says failed what’s up with that?
Identity stealer 1/5
Installing the app for the first time as of feb. 2021 requires everything they need to control your account and get your identity. The agreement says they will get and use every information that is given to the bank including everything you do. It requires your user ID and password for your bank so they have access to all your accounts. I opened an account just to get my money out of cash app.
Bad operation 1/5
By shipt beginner
Every time I open the app and confirm my number nothing happens, I should not have to keep reopening the app to get it to operate properly I wouldn’t recommend to anyone that wasn’t or isn’t familiar.!!!
Cash app 1/5
This is the worst app ever!!!Try to get a refund there’s no way to do it. They call you back and say oh we’re sorry we don’t have you as a customer worst app ever
No money back guarantee 1/5
Cash app support did not even try to get my money back after someone scammed me.
They Will Hold Your Money 1/5
Tried to send my sister money for gas because she is(was) stranded on the side of a highway with a baby. They intercepted the $50 and said
“ Cash App: For your protection, your $50 payment to Amy Tidwell was refunded. $50 has been returned to your bank account and will be available Tuesday.”
So I had her request the money and they did it again. No other explanation and when I tried to email them I got a robo response but in the email it says
“ Please let us know if you're still experiencing issues so we can look into this further”
When you respond they just immediately send out another robo response.
App Bug, Can’t access account 3/5
Somehow the app signed me out on my phone and now the app does not give me the option to sign into my account. It only gives me the option to create a new account. Definitely concerning.
Refunding money 3/5
By Kristal Starr
I would rate this app higher, but they declined my request to get the money back from someone who scammed me. Was very disappointed
By Cute Fruits
Yes by far is one of thee worst apps ever. They close legitimate accounts without explanation but will allow for fraudulent activity to take place and act as if they can’t do a thing about that. Yet they know how to close an honest persons account without hesitation. Then when you try to ask or even dispute, there’s no real customer service so you’re stuck with mediocre responses and a cold shoulder as if you aren’t valid and they can careless if they lose you as a customer! I have no qualms about taking any responsibility for my actions but when my account has less than a thousand dollars worth of transactions and everything is accounted for, then why would my account be closed due to a violation. A violation of what?? Oh that’s right they don’t have to explain themselves. Even in the court of law you get to present your side, your account but with these people, not only do you not know what you’ve done wrong but they don’t give you a chance to make it right if it’s something minor or a misunderstanding! Unacceptable 😒
Cashapp issues 1/5
So my cash app keeps getting hacked and I’ve had to make about six or seven different accounts so I just reset my phone because the hacker scammed my entire phone and even took $500 off of my cash app and then $50 off of my cash app I even got a notification saying that it would be sent back to my cash app back on my account and it never did send the money back and I just made one more account now that my phone is fixed and not no longer hacked and it will not let me order a card. Can someone please help me with this
Take forever to send bitcoin 2/5
8hrs into the BTC payment and still no confirmations. What good is it??? No support for any other crypto but sure money are withdrawn from the bank instantly.
DONT USE!!! NOT SECURE!!! 1/5
Ok so last night my cash app account was hacked into and nearly $500 stolen before I saw what was going on and was able to transfer the rest of my money to another account before the account was completely drained… I’ve tried to contact cash app with no luck to get any help with this!!! Long story short this app isn’t secure and apparently has no customer service that I have found…
Cash app 4/5
By i dont even care no more
I love cash app but it keeps on asking me for my information every time i try to accept or request money
Scammer’s Heaven! 1/5
By Parker See
Be careful! You will have no support if something happens to you and need assistance, it’s a scammer’s paradise! Go CashApp!
Good app 4/5
Updating to newest version “broke” the widget again, AND REALLY LIKE THAT WIDGET😊
So, 4/5 till fix the issue.
Also, if anyone needs customer service help, Twitter DM is great way to get it, they reply usually in 4-8 mins and DO really help you. Know not same as a phone, but what we signed up for when got the app. Can also use “help” from within APP as well. Not once have I never been helped, and longest it’s taken to get things resolved, 3 days. Thought should know, my experience.
Was a great app.. not anymore. 1/5
I was one of those people that talked about cash app way to much. I have their card and have been a user for a long time. Unfortunately yesterday when I tried to transfer money over to my bank account, it said it would take until Monday (4 days away). This was the first time it wasn’t instant, and unfortunately this time, it cost me THOUSANDS of dollars. I can not trust this app with my money anymore. Thanks cash app!
Do Not Like Update 3/5
By Queen Deny
The newest update took away the total amount sent to individual payees. I used the feature frequently to keep track of number or payment and amounts sent and received. This is a downgrade not an upgrade.
Opening my account 1/5
Opening my account
By Antho Dlg88
Still buggy. The information displayed has a delay when updating. It’s not fluid.
Worthless Card and App 1/5
The only thing that this app is good for is sending money to other people for free. Other than that it’s worthless. I try to put as little money on the card as possible. It has denied totally legit transactions and you can forget buying something international. Did anyone forget that this is my money? The customer service has never been helpful and just repeat the tired company lines. If you can, avoid getting this card.
Stole my money 1/5
Cash app stole a little over $400 from my account that I had just sitting in cash app. They never contacted me to give me an explanation as to why was the funds taken. I contacted them several times attempting to find out and still to this day have never been given an explanation. This is nothing short of robbery. I was advise any one attempting to use cash app for the first time, not to do it. Use Zelle, PayPal or Venmo. Cash app is a scam and should be removed from the app store
Can’t ORDER A CASHAPP!! 1/5
By ZEDS DEADMAU5
Help me for a gods sake!!! I’ve been trying to order my card!!!
Easy to use good results 5/5
By The living water
Very helpful , easy to use and great results
They closed my account and won’t say why! 1/5
I have been using cash app for the past year due to not wanting to use a regular bank. I loved it. I had my taxes sent to it as well as my unemployment. All my payments get deposited in that account. Since they closed my account it messed up my unemployment and I haven’t been able to get paid for a month. I’m really disappointed with their lack of response or reasoning as to why they closed my account because I really needed it!!!!
Took my money! 1/5
Switched to a new phone .. logged in with same email and number and created a new account with all my money gone!
This app will not allow me to sign in on my new phone. Highly frustrated.
Need my bank account login ? 1/5
By paying too much for cable
Will never use. Need my bank account login information to collect data? No thank you.
Got hacked after about a year using Cashapp and saw a fraudulent charge from cashapp that I didn’t recognize on my Wells Fargo Bank statement. Thankfully I was reimbursed from my bank but cashapp was no help at all. Cashapp took no responsibility but what would you expect when they don’t even have a customer service number....just a generic email. Use a more secure service like zelle. It’ll save you lots of frustration, money, and time in case your bank doesn’t reimburse you or you have to replace your card.
Don’t like the pending updates 4/5
My mom sent me some money Nd the transaction went through but it still says “pending” i haven’t received it yet Nd still waiting . I don’t really like the pending part of the app but everything is fine
Stupid app 1/5
By A 10 kid
My card just randomly stop working for no reason and y’all won’t do nothing…
Pending money 3/5
Pending transaction taking to long to hit on my card like why ?
terrible scam app 1/5
can't believe people give their info to these people
Get $5! 5/5
Use code NBHNRVQ when you sign up and get $5!!! Really works tbh I’ve had no problems sending or receiving money
Ive sent to payments of $500 dollars to someone. One payment didnt show up on her account but it went through on my end and was taken out of my account. Then the other $500 dollar payment showed up on her account but when she cashed out it did not go to her bank account it just disappeared! She called her bank and her bank said she did not have any transfers to her account for the $500 dollars. Support is only through email and their is no on to talk to even though they have a number!
Trying to send money it keeps failing.. But I know this man 1/5
Trying to send money but it keeps failing
I can’t even type in my birth year 1/5
I can’t verify my account and it’s very frustrating since I have money in cash app but can’t use it or transfer. I doesn’t let me type in my birth year, and nobody knows how to fix it. I’ve contacted support like 4 times and no help. Like why can’t I input a simple 2001 and that’s it. I got a whole new phone and nothing changed. It’s the iPhone 11 and the app is also updated. I just want to use that app and be happy like everyone else, just a simple problem but hasn’t been fixed in the 4 years I’ve had this app. Oh and almost forgot, it says that I joined cash app in year 0031 like huhhh. Yeah I’m done 🥱
Taking too long to verify me. 1/5
By Quin Nordmark
Very recently turned 18 and I’m trying to invest in the stock market. I picked a stock to invest in, and submitted my account for verification on Monday. It’s Thursday and I’m still not verified. Stock already went up 10%. Trying E*TRADE now.
Real person 5/5
By parker chantel
Wishing there was a real person to speak with when unauthorized charges are added to my account!
Only rating a 5 star to stand out. No stars from me 5/5
CashApp is a rip off. My daughters account was hacked and the person started requesting money from people. I reported the account she did as well. Myself and a few more people is at a lost because cashapp refused to refund our money and we have proof. I also have had money took out of my account from someone else in a whole different state. I’m starting to think it’s people working for the company.
Very buggy lately 1/5
I am not sure why but this app has been very buggy lately. I’m not sure if it’s my T-Mobile phone service or cash app but requests will not show.
Very Helpful 5/5
This app makes it so easy to get money to my kids when they are off to school and need some quick cash.
Great app. Very usable 1/5
Great app to use to pay or to send money but its widget is not syncing correctly, payments pending are delayed, and notifications are not popping up either.
Just use Venmo 1/5
Application is terrible and not user friendly. Customer service is even worse somehow
Fast, Easy, and Convenient!!!!! 5/5
I love Cash App!!!! It is so easy to send and receive money. This is hands-down the best app for getting money instantly as well as receiving it instantly.
Doesn’t show any points earned. 1/5
Doesn’t show any points earned and tech support just doesn’t get it. Just a waste of everyone’s time. (merchant and customer) I don’t understand how Apple let this in the App Store.
Cash app 5/5