Can’t order cash card 3/5
By kit from nightrider
Every single time I try to order the cash card the app crashes entirely as soon as it gets to the mailing portion. Not a bad app, thats just a wack inconvenience that should probably be resolved sooner than later.
App keeps crashing 1/5
By chiefakhaleefa
Trying to log in with phone number & email lets me enter number then closes the whole app out, send me my verification code but I can’t use the code because the app is closed out so I just keep repeating the same thing. Beyond frustrating
HACKED and customer support doesn’t seem to care... 1/5
By gdkhxkhjh
My father in-law sent my husband $$ through cash app and we chose to instantly deposit it into my husband’s bank. Little did we know we were hacked and the hacker set up any $$ we received to be sent to their bank. 😫 now this is not Cash Apps fault but the lack of any communication or help with what’s going on is so frustrating! Cash App please help us get our money back!
HORRIBLE 1/5
By mariahcoolmmmmmmm
earlier this year i had a transaction not go through so what i did was what any normal person would do and looked up the support number. At the time i was unaware there is no number u can contact.. do to cash app not advertising it very well. The first number that came up was on a cash app website that looked very real. I called and asked for help with my transaction and the man who claimed to be a cash app support worker told me he could help me. He ended up draining my entire savings and checking. Be careful
YOU MF ROBBED ME 1/5
By myles 😚
so my friend had invited me to download this app and it said we would get $5 each just for me joining. i did not get my $5 therefore i did not have enough money for chicken nuggets 😡😡 i wish i could give this dumb app 0 stars cause that’s what it deserves 😙
I can’t log back into my old account 2/5
By mcmuffin108
I got a new phone and tried to log into cash app but it’s trying to make me make a whole new account. I need to log back into my old account!!!!
Cancel option 1/5
By AdvantageouslyMe
There should be an option to cancel payments on the senders end. People’s accounts become compromised unfortunately. When the happens there should be a way to cancel those payments. Especially when it’s confirmed that particular cashapp hasn’t been in use. To have to dispute through the bank is an additional headache. I mean who wants money just sitting that no one can access?!
I’m Inviting All to Get Cashap 💸💵 5/5
By Raquel Jones the 3rd
$5 for anybody. Just use my link down below once you download and sign up for cashapp ➡️➡️➡️➡️➡️HBHCNQL ⬅️⬅️⬅️⬅️ 🙂🙂🙂 we all win. I get free $5 you get $5 once you’re all signed up! That’s so cool
Scam 1/5
By appleusertech05
DO NOT GET THIS APP , NO REAL CUSTOMER SERVICE ! I lost over 20 because my card number was inncorrect when I had got a new one please do not loose your money,they will take it!
Buying tickets off someone 1/5
By cumdumpcashapp
So I bought a ticket off of someone who told me that Ticketmaster will send the ticket over to me once I send them the money. I sent the money emailed them and never heard anything from them. CashApp doesn’t have a refund button to get the money back before the person receives the money or else that’s what I would have done . They took down the post and now I have no way of getting my money back or finding out who they’re. If someone from cash app reach out to me that would be very much appreciated!!
Does not protect its User from theft 1/5
By Devperson13
I’ve never had a problem with Cash app. I would normally recommend it as a user. I even liked it so much I ignored the fact I never got paid for my 3 referrals it was only 5 buck each. So I didn’t care but when a charge hit my account while my card was disabled. Also it was an unauthorized charge. I contact support for help and they tell me to work it out with the merchant. What a load of crap from an error on your end and now I’m just out of the money until let me guess some one anyone cares smh
This review is more follow up than customer support. 1/5
By Apptrick Bateman
Beware of scammers on this app. I got burnt for concert tickets, that’s on me, 100% my bad. I get that. Where I get hung up is the fact that the scammer is still running around the app with no follow up from customer support. Just a milquetoast “hey, we can’t do anything about your money” reply. Again, totally get that. How about you at least follow up on the scammer’s account though when I offer to provide proof? I’d recommend just about any other payment app than this one.
Why updates almost ever day!? 3/5
By TamLa24
I get updates for this app about every day but when I have no cash in it I don’t hardly ever get a update for it !! Why is this what’s going on?
Baby girl 2201 5/5
By babybunnie2020
Just a great way to quickly send money.
Easiest stock app I ever used! 5/5
By jef247
This is by far the easiest way to invest your money no paper work needed no complicated videos either. The only downside is they don’t have all companies available hope they Change that soon though!
Samim 5/5
By Suhmeem
Love it
If there was a way to give no stars, I would 1/5
By Cichetti
Absolutely atrocious app. Cash App has stolen roughly $150 from me, stating that it’s “refunding” yet I have not received it, nor the originally intended recipient, and it’s been since September! When contacted, Cash App stayed that I violated terms and conditions, so they get to keep the funds. Absolute nightmare to get in touch with them due to no live customer support, and horrible app. 10/10 DO NOT RECCOMEND.
The TRASH App! 1/5
By TheTrashAppSucks!!!!
Probably the worst customer experience one could ever encounter. First, try their phone number for support. “Experiencing fraud? Sign in to the Trash App and file a dispute. Phone support is generally not available at this time.” Um, ok. I’ll sign into the Trash App. Oh wait, I can’t. My account was hacked and taken over, and the email and phone number linked to the account was changed by the attacker, and I’m therefore unable to sign in to file a dispute. What now? Send emails to the Trash App team and get automated reply emails that in no way address the issue on any level? Awesome! This is truly the hallmark of an innovative tech company creating solutions to make life better. Great job folks! Who is the bigger piece of $#!+? The Trash App for their mere existence and being who they are, collectively, as an organization? Or me, for being so idiotic as to download the Trash App without reading the thousands of reviews expressing these same general sentiments.
WORST CUSTOMER SERVICE 1/5
By geneeeves
I had FRAUD on my account almost 3 months ago. I went to contact their customer service a couple days after and told someone every bit of detail as to why my money got sent to the wrong person. Then another person takes over the case and responds with that there’s no ETA but they’ll take it “seriously” and figure it out. Time passes. I hear no response in months. I finally send another email saying they forgot about me and obviously don’t take this serious so I give up. And then they respond within ONE minute that they closed my case because I didn’t respond within ONE week. Excuse me?? When really, I’ve responded to every message that was sent to me. They’re the ones who forgot about me and never responded to me! Some “SAFE” site. What a joke. Don’t trust this App!!
Desperately needs phone support 2/5
By Devlat25
I don’t think that’ll the only person out there who feels this way but this app desperately needs live phone support. Any app that deals with major money transactions does. Making your users wait 24hrs or more for responses regarding their funds is just wrong.
Scanning Problems 3/5
By Bbarkus
The scanning it ask you to do for your I’d does not work at all I scan the front of my I’d and it goes through but when I get ready to scan the back it doesn’t budge and there’s no glare on my is it’s not too dark or anything it’s just messed up so I give this 3 stars and also I my friend sent me $5 that’s still pending till I verify my account I can’t even send him the 5 back because as soon as I log on it just makes me scan my I’d first and the scanner doesn’t even work this app is not fixed entirely so I wouldn’t recommend it
I love the app but only have one issue 5/5
By Ajahi191
The app is wonderful all my friends and family have and use it and it works fine but every few months sometimes it takes a year I try to send money and it says that I need to verify my identification and when I do my account still doesn’t work then after a few months it magically works again
Worst App Ever!!!! 1/5
By taeslg
I can't get into my cashapp because I'm no longer using a certain number. Yet, my email that's linked to the account is still being used. Why can't there be a way to verify myself through the email. I have money on my cashapp account that I can't touch because of this. This needs to be fixed ASAP!
Amazing app I love this app for everything! 5/5
By megin/rye~freed
It’s so very easy to use and I get my child support on here, send my kids dad in prison money instantly! I literally use this for everything it’s linked to my apple wallet so I don’t even need my card!
Crash 1/5
By Vanotary
What is going on with the app? I can’t get in my account. Several other people have been also having issues please resolve. ASAP
Invite friends -for $5??? 2/5
By Coaatiemom22
Invited two separate people using the link cash app sent— no one saw the $5. 🙁
Fake 1/5
By Mi llaml güey
I didn’t get my $5 after sharing the app with my best friend so I think this is puro fake/bs 😡 !!
Simple and fun 5/5
By Meggsbenedict21
This app has help people out of binds and has been a great tool for easy cash transfer. It only takes pennies to get the cash straight to your bank.
Awesome App! 5/5
By Judynic
I love this app! It’s so easy to pay people almost any way you want!
Use invite code :NBNXVTK 5/5
By TIKTOK EAN3070
USE MY INVITE CODE FOR A FREE $5 WHEN YOU SIGN UP OR IF YOU ALREADY SIGNED IN GO TO YOUR PROFILE THEN SCROLL ALL THE WAY DOWN AND USE MY CODE :NBNXVTK
Long card wait 1/5
By damianfuerte
I’m incredibly frustrated with how long it has taken for my cash card app to ship in. Now I have to cancel a card I never had and wait another 14+ days. The process should be much quicker and should attend those that have been waiting much longer.
Love it! 5/5
By Lis020518
So convenient
$5 coupon: LHNVBXP 5/5
By UsaGeo123❤️
First of all, if you haven’t used Square cash yet make sure to enter the reward coupon "LHNVBXP" on the sign up screen to get a $5 bonus after you send your first transfer over $5! Enter it after it asks for your number. If you’ve already signed up you can enter the reward coupon on the profile menu if you scroll to the very bottom.
The service itself exceeds the competition found in PayPal and Venmo in its ease of use. Sign up is super easy and very convincing for friends, particularly when out to dinner in NYC where asking the waiter to split a bill is like pulling out your teeth. I like the fact that I can send money to anyone even if they haven’t signed up with Square yet. The app is simple to use, swift and clean. There are two options for transferring money to your bank. Either instant deposit which takes a small fee, or the next day. Or you can keep the money in your account, and use the square debit card for any online purchase. You can even request a physical debit card and use that anywhere. The app itself seems secure, especially with the touch ID integration for quick payment. This app has changed how I exchange money with friends or even new acquaintances!! I've even started using it to pay rent directly to my landlord. Welcome to the new modern era.
Square cash is now my go to for quick payment transfers to friends and family. Overall you should definitely give it a try, especially with the $5 bonus it gives you!!!
Worthless 1/5
By OfManyOne
As far as I can remember, I’ve never used this app or service. When I downloaded it today and tried to sign in, all I get is “Unable to sign in on this device”. I deleted and reinstalled. No dice. When I try to contact support, I’m rejected because I haven’t registered yet! Absolutely worthless!
Dj 5/5
By Bud jack
Great app I love how easy it is.
Cash App Card 4/5
By Harley lovin woman
It’s a great app but their cash card is really expensive to use. If I want $20 it cost me $2 from then then the ATM fees usually $3.50 so right way I only have $15. Too pricy.
Do not use for payroll direct deposit 1/5
By Jonathan Arroyo
Please do not use Cashapp for payroll direct deposit. I set up my first direct deposit two weeks ago. My first DD was set to hit my account today (every Friday). To my surprise, I’m being told that my payroll direct deposit will be held for 5 business days. I confirmed with my HR team, ADP and Sutton Bank. They all confirmed receiving my DD, but Cashapp is not posting it to my account. This is terrible service. Cashapp is telling me they have a policy for first time DD that require a waiting period. If you live paycheck-to-paycheck, you are screwed.
Please get a customer support phone number 1/5
By DMVmom
Please get a customer support phone number. It is really annoying to have to wait 24 hours to have an issue resolved. Especially when it comes to money.
Awlful 1/5
By Randal2010M2020
No compassion what so every for my situation. Took cash app over 24 hours to respond. No realistic expectations getting money back. Had to file a dispute through my bank. Lastly, when she finally replied to me at the end she said “Cheers”. Why is she excited about my money being stolen/taken from me? I paid for a service through cash app, I never received. Then the other user blocked me. Imagine that ... I did not get any updates regarding the other user. His account needs to be deleted so this does not happen to other people. It’s sad you can’t pick up the phone and call cash app when you have a area of concern. I felt like I was in the situation alone and nobody on the cash app end cared what so ever. Once this dispute is finalized. I will be deleting my cash app. I’ve already share my situation with other family and friends. Very disappointing ... shame on you cash app. It’s not about the 25$ its about how the situation was handle.
Great service!!! 5/5
By JohnJ1973
Love this app
bug 1/5
By iditenahuiska
couldn’t get the last update
Bad service 1/5
By Khabane
If you do any mistake they will not help
Terrible service!!! It’s a must read 1/5
By Dwane24
Man where do I start? This experience definitely takes the crown. People if you have other means of sending money use it I recommend zelle. I’ve always been skeptical of cash but the last 3 days validates that I’m not crazy. So recently posted a phone on OfferUp that I was selling and two buyers contacted me concerning the phone. The one customer send me her money the same day and I was supped to send the phone out the following day. However, another customer contacted me offering more money but he sent his via PayPal (which is just as worse by the way).
Long store short I ended sending the phone to the customer that offered more money. I then reached out to the first customer and I told her I’ve already sold the phone to someone else. I also reached out to cashapp telling them to send the money back to the customer. Cashapp now tells me send the customer back her money and they will credit me. I went ahead and sent the customer her from my personal account then I sent cashapp proof. They then wait an entire day to tell me “we’re having trouble crediting you” because it’s not a business account so the customer would have to now send an additional $300 to my cashapp to give my account a business account status then they’ll refund the money immediately after I send the customer back her money a second time. P.s Ive already sent the customer over $700 with nothing done on my behalf. Now today 3 days later I’m still waiting on cashapp to give me my money.
Forces updates 1/5
By redditcomebak
They make the app stop working so you’re forced to update
Fast, convenient, affordable 5/5
By MJPeezy
I've used this app for about a year. I continue to encourage my friends and family to download it. It's extremely convenient, secure, affordable and fast. I use for things as simple as sending money to family or paying my barber or mechanic. If you haven't tried it yet try it now.
Why can’t I write a new signature for a new card? 2/5
By maggiebeatriz
I loved this app and loved the card that came with it, but now I am really frustrated that since my legal name change after getting married, I can’t get a new card with a new signature on it. Apparently that’s not a thing they can do/allow??? So annoying.
Do Not Use As Your Direct Deposit 2/5
By Dman_barber
I’ve been using this app for a while and I’ve had issues today them NOT despotic my direct deposit on pay day! It has happened TWICE!! And you have no way of contacting them other than email. I mean your dealing with peoples money and the only way to get into contact about an issue is through email, which by the way they either don’t respond to the email or it takes DAYS for them to get back to you. I should’ve learn from the first time! It’s a good app to send money from to here and there but DONT USE IT AS YOUR MAIN DIRECT DEPOSIT!!!!
WOW 4/5
By sassy4evermore
New to this but like it so far!!
Account Hacked 1/5
By Betrice_London
My account was hacked and I guess got red flagged so now I can’t even use cash app smh. This happened before I was even able to use it smh. I contacted customer service and they was no help smh no help at all.
