Beware!! 1/5
By Gt2Gto
They’ll just ban your account with no reasoning. You’ve been warned. Don’t keep any money in your cash card or bitcoin wallet; they’ll never refund it either. Big scam and some crooks. Use other platforms that are better out there. Customer support/service is non existent also. Trash!
I want my money please 1/5
By Bigolspaceman97
So my mom sent me $20 earlier and I got the text that said I had it sent to me but when I got on the app it said I had nothing to cash out.. sooo right now there’s just $20 floating somewhere that’s not in my bank account
RUNNING IN CIRCLES! 1/5
By thisisnotokk
This app is absolutely ridiculous. If I could give zero stars I would. I “sold” my iPad and all the accessories to someone from LetGo. I had to send in a confirmation to the team with a tracking number. Once the tracking number was verified, I couldn’t get my money because “I reached my limit and I need to extend my limit”. They asked the lady receiving my iPad to send over $300 to “expand my spending account” so it can become a “business” account. Then they asked me to buy a $100 Google Play gift card to expand my account. After running around to get a gift card, turns out the gift card is “not activated” according to them. They asked me to go to the store I purchased it from to “activate” it. I went to the store and called Google and they said it was activated. Then CashApp asked me to buy a $100 Sephora gift card because the Google Play one was invalid. I am still waiting for their “verification” so I can get my money!!! I am leaving for a trip and was hoping to get my money by then but it looks like I won’t be since they ghosted me for the past 12 hours. THIS BUSINESS SEEMS SUPER SHADY. The lady that bought my iPad said this is normal but this is just down right absurd. Chasing gift cards and using MY money to “verify”. Total bs. Just use Venmo or Facebook to pay people.
Login 4/5
By #thebriefcase
Already have an account but can’t login without creating a new cash app profile
Lost money 4/5
By rahkine
I had logged out of the app for a reason but when I logged back in my whole account was wiped clean as if I never had or did anything on it still no reply in I still have money on there
Unprofessional scam artist 1/5
By N.Odum
You’ll took $200 from my bank account with no explanation. You’ll have no customer service number to call and speak to a live person. You have to email everything and get wait sometimes weeks just to get a automated response. I had to reach out to my bank and even they couldn’t get thru to you’ll in a timely fashion and end up refunding my money. I will NEVER use you’ll again. Scam artist
money money 5/5
By bethia.v
cash app is so efficient!!
Going through some times rn 3/5
By Caarltn
Yo my cashapp is $Caarltn if you ever feel generous please send money
They took my money! 1/5
By JustTerry45
I’ve used cash app for about 2 years and never had a problem until recently. I don’t why they TOOK $29.55 out of my account, yes TOOK! I had 2 like deposits on the same day. So I can only guess they got confused on just 2 deposit that were the same but at different times and by separate people. Now I’m hoping to jump through hoops to get it back. Can only contact through an email and they ask for the same information that I had already sent. Beware of who you let have access to your bank account!
Sending and requesting 1/5
By KylaRoyale
I find it really weird that I can’t send or receive or even request money anymore. It’s asking for my information to be linked and I’ve linked it multiples times just for it to ask again. Very frustrating.
Annoyed 1/5
By fray16
Usually I’m pretty satisfied with this app but lately it’s been asking me for my social security number every time I want to send money to someone.... is there any way to make this not happen? And I sent cashapp two emails and turns out their customer service is crappy HELP
Investments!! 5/5
By B00769
The app is Great!!!! I am having an issue with the new addition to the app. The investment portion does not show up. Ive tried to delete app and reinstall, but it does not show up. My wife’s app does have the option. We have the same phone and both my app and ios are up to date. What is going on!!!!??
Support team? 1/5
By shandzy
What support team? Nearly impossible to get ahold of anyone. I have been trying to merge accounts JUST because I got a new phone number. Now I can’t reach my account nor a team member because ALL OF THE TEAM MEMBERS AREN'T REAL HUMANS. Not to mention in order to merge accounts you need information from your old account which I CANT RECEIVE BECAUSE I CANNOT GET IN WITHOUT MY OLD PHONE IN HAND TO RECEIVE A CONFIRMATION CODE. I’ve tried uninstalling the app and reinstalling and it pops straight to the screen that asks me to put in a confirmation code. When I try to skip it, it stays on the screen. When I try to change the number, it stays on the screen. NOTHING WORKS. Now I can’t receive my account or make a new one.
Having trouble 4/5
By Why5oTrash
i didnt get ang money when my friend invited me to download the app and i didnt get any money and when i invited someone else i also didnt recive the $5
Permanently deleted 1/5
By Sparkleali
I’ve been using this app to send money to my daughter in college for over a year. Suddenly, each time I try to send money now, it’s declined. I attempted to call but got a message that I had to email. I emailed several times and always got a response...a very vague response saying they were sorry about the problem but couldn’t give me any specifics on how to fix the problem. I threatened to delete the app and switch to Venmo. They again apologized for the problem and made NO EFFORT to fix it. They didn’t seem to care. Now the app is deleted and I’ve moved on
Great but I got my money took 4/5
By tahjjj
It’s perfect to me but one incident where all money disappear and they said they couldn’t do nothing about that it’s a bummer but
Cash app 5/5
By asat123444
Super easy to use to send money tomy friends
Helpful 5/5
By trayyy11
Great
Terrible app with terrible service 1/5
By majorthomas
I have been trying to find a way to get this app to allow me to purchase and trade in bitcoin. Nothing but a constant cycle of getting to a scanner for ID that doesn’t work and you’re stuck having to delete and reload the app. Still wind up getting stuck again. Terrible support for this worthless app.
Quick! 5/5
By raqmon
I love this app. Only takes a minute to transfer and send.
Cash app is for scammers 1/5
By coggyface
Do not use this app because I send money to the wrong account and couldn’t get my money back. This app was build specifically for scammers unlike PayPal where they take extreme action to get your money back
HELP❗️HELP❗️HELP❗️ 5/5
By AppTasticcc
Heyy You Guys Well Anyone Really I Need Help Paying For School Expenses And It’d Be LOVE If You Could Just Send $2 Or $3🖤🖤❤️❤️❤️❗️I’d Appreciate It Really😘
User / Software Engineer 5/5
By MercyB4Sacrifice
This app is quite impressive. The ease of use is remarkable.
The surface features are very clean — I find it fun to use. Complex issues have been thoughtfully concealed from the end user.
Someone should be very proud of this app.
I LOVE Cashapp!!! 5/5
By puka-100
I don’t care what anyone says.. cashapp is the MOST convenient platform to receive, send, withdrawal & deposit funds from!
WHAT YOU NEED TO KNOW 2/5
By WontLetYouCommentDue2Pathetic
Pros:
Send money Fast
Cheap instant cash out
Protects you from sharing bank information with everyday purchases
••••••CONS! •••••••
TINY TO MEDIUM AMOUNTS OF DOLLARS WILL DISAPPEAR HERE AND THERE IF YOUR NOT PAYING ATTENTION. I STARTED GETTING COMFORTABLE AFTER A FEW PURCHASES AND LEFT ANYWHERE FROM $ 60 -100 $ EVERY FEW PURCHASE. THATS WHEN I STARTED SCREENSHOTS. THE MONEY WILL BE GONE AND THE PAYMENT WONT SHOW UP ON YOUR TRANSACTION HISTORY. ANYTIME I SWIPE AT THE STORE I RECEIVE A MESSAGE ALMOST IMMEDIATELY. SO IM SURE.
I RECOMMEND LEAVING YOUR MONEY IN YOUR PERSONAL BANK ACCOUNT AND KEEP THIS FOR PURCHASES AND SENDING MONEY REASONS. A BUSINESS ACCOUNT IS OFFERED. I WOULD NOT RECOMMEND BASED ON MY OBSERVATIONS.
Other than that I’m all in. I love it! I gave 2 stars for the constant stolen money.
So far so good. 5/5
By Nicajune
So far so good. I have only used this a couple of times but I’m really liking it.
So easy and convenient 5/5
By SASSYELLIE.17236866
I love this app! So easy to send money to family!
Search doesnt work 1/5
By DavidH1104
Search doesnt work for me.
Missing boosts and support staff refuse to help 1/5
By sad_coffee_panda
I opened this account in the hopes of enjoying the Coffee shop boost at my local cafe and Philz Coffee. Boosts have never gotten applied. When I reached out to support staff, I cycled through 5 admins claiming they would try to help me “look at this problem”. 2 weeks later, still no resolution. They put me on a wild goose chase by having someone different respond to my support ticket every couple days so that they are perpetually “in need of more information” to better understand the situation. Pathetic app with pathetic support staff. Square really dropped the ball on this product.
Don’t 1/5
By rcfgsjf
They took 31 dollars from me after I cashed out and it said I had no connection so it failed only to see my balance go from 34.33 to 3.33. Getting support is almost impossible.
Don’t buy 1/5
By realraulro
Actually ZERO stars. Against my better judgment after reading the reviews I went ahead and got the app. Now I have $950 in limbo (deposit failed, but money is not in cash app either). Email support is non existent. Really angry because I need the money and as of now have no idea when I’ll be contacted by them with whatever story. Feel like I got scammed. Back to Venmo.
I’m bout done with cash app 1/5
By let my money go
They are holdinding my money
Incredibly long wait times 3/5
By clalisar99
Needed money to get gas ended up waiting 35 minutes for the to process another time I was a restaurant and had to wait for almost an hour. With this up I wouldn’t recommend waiting till last minute or it might just leave you stranded
Service fees? 2/5
By whittney105
Why are service fees being deducted when money is sent?
Stock 4/5
By His.Hers
When you press the “buy” to buy stock it boots you out of the app
CANT USE MY APP 1/5
By tatedee
I haven’t been able to use my cash app since let’s night and it’s very frustrating, I keep getting error messages about cashapp not being able to connect to the server. This needs to be fixed IMMEDIATELY as I have no access to my funds and cannot enable my card to use them.
Network problems 1/5
By lonburger
Fix the network
$5 coupon: MLRFXPM 5/5
By sopilu711
First of all, if you haven’t used Square cash yet make sure to enter the reward coupon “MLRFXPM” on the sign up screen to get a $5 bonus after you send your first transfer over $5!!!! Enter it after it asks for your number. If you’ve already signed up you can enter the reward coupon on the profile menu if you scroll to the very bottom.
The service itself exceeds the competition found in PayPal and Venmo in its ease of use. Sign up is super easy and very convincing for friends, particularly when out to dinner in San Francisco where asking the waiter to split a bill is like pulling out your teeth. I like the fact that I can send money to anyone even if they haven’t signed up with Square yet. The app is simple to use, swift and clean. There are two options for transferring money to your bank. Either instant deposit which takes a small fee, or the next day. Or you can keep the money in your account, and use the square debit card for any online purchase. You can even request a sleek looking physical debit card and use that anywhere. The app itself seems secure, especially with the touch ID integration for quick payment. This app has changed how I exchange money with friends or even new acquaintances!! I’ve even started using it to pay rent directly to my landlord. Welcome to the new modern era.
Square cash is now my go to for quick payment transfers to friends and family. Overall you should definitely give it a try, especially with the $5 bonus it gives you!!!
Best money app of all time 5/5
By $plexxsog
Yes sirrrr
Bad communication 1/5
By Lizdabomb
I made a payment to the wrong person and have tried to cancel it and they did not get back to me and still haven’t. Most good businesses have very good communication with their customers but not cash app. I recommend to find a different app. I lost $64 because they cannot respond to my email.
SSN? 3/5
By ps4isgayerthenxboxbutpcisontop
Why do we need our full social security number to send money, I don’t think that should be necessary unless you are applying for the card. Currently my money is stuck because I don’t have my ssn.
Horrible 1/5
By clj3371
My bf sent me 300 to pay a bill not only did they take 10 of it, it took 15 minutes to post and when I tried to pay my bill, it kept declining. Zelle is better and I have had zero issues with them
Keeps closing my account without notice 1/5
By jnorris1999
I often use cash app. However, they have closed my account two times unexpectedly and can never explain why. When you email them about an issue they send back an automated response which is super annoying. They closed my account and now I have money sitting in my cash app that they won’t let me cash out keeps responding with an error message. They are unreliable and you can’t even call customer service. Never using cash app again will stick to zelle or PayPal.
Terrible customer service 2/5
By TeeSam21
If you ever need help getting a refund or anything good luck to you! Cause you not getting it! Other than that amazing 🙌🏾
Thief 1/5
By lockonzero
This app steals your money it took 44.97 of my money without my say so or for me to put money and on top of it where is that money do not have this app
if y’all feelings generous send me some money please.god bless 5/5
By BMG WE UP 7 on xbox 1
$mpwcrissy
Use Zelle and PayPal 1/5
By Akin69
Worst customer service. In the beginning this app was so cool and I was literally excited about it, but I was completely wrong. Guys please don’t let your money hang loose around this company they will close your account without warning and then they take days to email you back on why it was closed, and if that’s not enough, they won’t give you a direct answer and will legit not reply back to you. I haven’t had the best experience with this app and the customer service is honestly the worst I’ve ever experienced, I worked in customer service for over 6 years and I never seen nor experienced anything like this.
This App is Garbage. 1/5
By 563624433
Very undependable. They tend to blame holding your funds for no apparent reason on “network issues” but funny enough when you check their network page it reads “good to go” not quite fond of being lied to especially by a company whose customer support only exist via twitter. This company is a joke.
No Customer Service High Fees 1/5
By 333enlightened1
I used to love cashapp on how fast the payments we were but now lately all our payments are starting to pending after taken out of my bank like who holds someones money after releasing it instantly. Also all the money you guys make off of fees you wont and cant afford customer service ? Greed or what speed things up and start being professional get customer service not just email support live support
