App for Scammers 1/5
By So this is my nickname
This app does NOTHING to prevent or protect from scams. You are not even able to report someone for scamming you. I have evidence of a scam and it should legally be reviewed so that I can have my rightful refund. Deleting this app and never redownloading unless they actually put steps in to protect their users. Literally useless and a waste of time.
Please add this 3/5
By Lu Manii
I love the app and everything it’s amazing, but can you guys please add and atm deposit feature please it would be way more convenient as a card thank you other than that this app and it’s features is amazing btw I could not see the reply on this app
I loved this app , till i couldn't use my account for some reason.. i wasn't able to receive nor send anything anymore ! After that, I made a new account and it didn't ley me link my bank account card , keep in mind it's not a prepaid card.. IT IS A DEBIT CARD FROM MY BANK. I am furious!! Ive never had this problem before and Ive always used my bank account with my other cash app with no problems!' 😠
SSN and Age requirements 1/5
I got this app for my son so I could send him cash and he could use your cards to buy things, but it requires his SSN and he can’t get the card because he’s not 18, he is 16, and it just doesn’t work trying to register him with my SSN because my SSN is already registered, this was the whole reason I got the app, for my son, and I can’t even use it for those reasons.
This app steals your information! This app asks for your Social security, DOB, a lot of personal info. After that everything is fine, until it needs to verify you for some reason, and it asks for more SS, drivers license, all different kinds of things. Then your cash app isn’t verified and you can’t use it any more. Do not use this app, it’s a app stealing info.
Cashapp does NOT know how to treat their customers. 1/5
Someone has stolen ALL my money from my a bank account using cash app and whenever I asked for a refund from the ‘customer service,’ they said that since it was from a ‘known’ device that they couldn't refund me my money. Definitely wouldn’t recommend this app. Can easily get hacked and they don’t care about you or your money.
I used to live this app but now it won’t stay open for more then 20 seconds. I’ve reinstalled it I’ve updated everything but it’s been doing this for most of this year!
Good app, but horrible Logistics. 1/5
The main reason I’m on here making this comment is because I’ve already attempted to resolve my issue through email, but I haven’t received a response. CashApp is a great app, but it isn’t so great at scanning or even making sense. I’ve already verified my identity early on when I opened the account. Now that I want to send my Bitcoin, or withdrawl, I need to scan my ID. However I can’t scan my ID at all, particularly the back of the ID.
I’ve googled this problem & it seems to be an iPhone problem. But why make an iPhone app when you can’t properly use it ?
If you’re able to help through this comment; please respond.
PLEASE DO NOT USE THIS APP 1/5
I know that this app is convenient for many, but please stay away. You will be robbed of tour money by the company and scammers! Please beware!
NO LOG IN OPTION 2/5
iPhone 12pro- I used the app twice. Third time its asking me to create account with no log in option. Uninstalling app does not work. Once I install it again it goes back to create account. HELP!!!!!!!!!!!
DECLINED ON SALE 1/5
If you get declined for “suspicious” activity on a black Friday, with no telephone customer service, and you must *wait days* for a free transfer it will make you DESPISE CASH APP. I will pay the instant transfer but will delete app. This is unacceptable. YOU CAN VERIFY MY IDENTITY LIKE YOU DO FOR THE SIGN-IN!!!!! SO ANGRY.
Been using this app for a long time. My son sends me money every week to pay his bills then all of the sudden he send me 260 bucks and you take 7.15 off the top!!! So wrong so very wrong
Worst customer service ever 1/5
I literally have been using this app for months and have had no issue until recently. My account was closed for breaking terms of service and yet when I ask the support what I have done they can not provide any details. I have money pending and they have now officially taken my money and offer me no help. This is a terrible app to use and once I get my money back I will be taking my business elsewhere. Seriously if you have cash app now, get out while you can, once there is a issue you will get no help and will be left wondering why I havnt left sooner. Hope ylu all stay the hell away from this app
I would give negative stars if I could
Horrible customer service. Do not download this to send money. There is no protection for the users of this app and there is no real customer service center to help. Just automated emails telling you to re-read their policy.
If this is what this company is about I will also be stopping the use of Square for my business.
Delete transactions 4/5
This app showed have something where you can delete your history transactions
Help with pin 1/5
I forgot my PIN number and there are no resources to effectively resolve this issue. The response from the help settings was “your cashapp is the same as your PIN number” which makes very little sense unless you like fortune cookies.
Horrible customer service 1/5
The customer service is absolutely awful and is next to nonexistent. I had legitimate concerns about my cash card being sent to the wrong address, and come to find out cash app can do next to nothing about stopping the card from being in the position of a complete stranger. They take hours to respond via email, and the phone lines are basically useless. I immediately closed my account, and will never open one again. Not to mention, the fraud unit is a complete mess. I’m just gonna move onto Venmo with their 24 hour customer service which is fast, easy, and more convenient. What a joke.
Very Helpful 5/5
Cashapp is very helpful and very user friendly.
Costumer service is trash 2/5
The app and everything is straightforward but as soon as you have a problem you can not resolve on your own just expect to go through a fit of rage.
Super good app!! 5/5
Love this app!! It’s so easy to do everything
Poor customer service 1/5
By nikki mary ann
Cash app Visa card is trash they keep declining my transactions when I have funds available. I think someone else needs to develop a better cash app if that happens a lot of ppl will leave due to the poor cs!!!
TERRIBLE customer service, way better off with venmo 1/5
I don’t do reviews usually but people have to know how ridiculous this app is. I’ve had cash app for years and there’s been a few issues here and there but someone hacked my account for 420 dollars and they did absolutely nothing. Luckily my bank did a great job at denying the payment to go through but now there’s a negative balance of 420 dollars that it’s saying I still need to complete. I contacted support TWICE, once for the fraud and the other time because I wanted to delete my account since I don’t trust it anymore. Their support is only through email and it is completely unhelpful and useless. All they said was that I needed to pay the negative balance before I can delete my account and I think any sensible person that continues to read this would know I’m not paying that money that was STOLEN from me so I can get rid of this account. I have also used venmo for years and they have been nothing but supportive and cooperative when there’s been issues (which are very minor to none) and there’s never been an issue of fraud for me on venmo, though I know it can still happen, I also know that I will be talking to people that can actually help me the way they are supposed to.
Scammers don’t download 1/5
Be wear of this app they do not protect your purchases if you do any transactions do it thru PayPal they will always get your money back if things go sideways. Do not recommend this app would rate -1000000 if I could
I HATE IT HERE
No protection 1/5
By BLK Wave
Customer service is pointless. There’s no protection or solutions at all. Use Pay-Pal or Zelle for safety and dispute options. Plus no charge to recipient for cashing out.
Fix the scanning of license 2/5
What is so difficult of license scanning? It works scanning front and not the back. Apparently I'm not the only one having the issue.
Dont trust 1/5
Someone sent me three dollars on app. This is a scam that happens with mail too. I immediately blocked it trying to stop depositing it in my acxount. When it goes through they getbur banking info. They told me not to worry. Two weeks later im out four hundred dollars.
Good app 4/5
I love it. It’s easy to use.
Some people complain about people hacking but I think that’s because people give their info out on Facebook for “free money”.
I haven’t gotten my money 1/5
By B. Dormio
Cash app has not gave me my money back and they keep saying that it’ll be 2-3 days, but it’s almost been 3 weeks and they owe me $157 for money that was supposed to be refunded to me
Account Closed 1/5
I will never be using cashapp again accounts been closed twice when I only put $100 dollars on there a month to buy food and it said I broke there transfer agreement so I will stick to my bank never going back to cashapp
Be careful! 1/5
My mom refunded a payment to me that my bank has verified that was never returned. Nor was one pending! Cash app refused to look into there system to pay me my money back! 370$ i could not have any thanksgiving dinner because that was my last! They send me automated emails! No one is willing to talk to you! Cash app is scamming people! I have pictures/ screens shots of all proof that cash app never gave me my money back!
You guys need to have an are you sure button or something because i have accidentally sent out more money than intended or to the wrong person too many times
Ain’t working right 4/5
By geace richardson
Payment arent going through and it keeps saying that it failed
Great customer service 5/5
This app is usually easy to use. I had trouble switching over to a new iPhone and customer service was really nice and helpful. I ended up just opening a new one. But it’s very easy to use and you can always count on customer service to reply back. 👍
They don’t fight for you like PayPal 1/5
By jon 1121
Someone scam me on marketplace and they told me they can’t get my money back.
DONT USE THIS APP 1/5
I used cashapp for about 2-3 years it was okay at first i used it only to send money to friends an uber funds mostly then i start using direct deposit it was cool i use to take all my money off immediately i use to hear rumors of app would steal money but it never happened to me I thought until now...Apparently they close my account no warning if u try email they send the same trash response no help I have over 900 dollars i was planning to use for Black Friday only reason I wanted so much cash app in first place but anyway they have closed account an you can’t put another bank account or nothing its stuck in limbo an you cant speak to nobody and they send the same exact response in email of u violated terms even sent my direct deposit back VERY DISAPPOINTING AND STRESSFUL HOPEFULLY I CAN GET SOME HELP ON MY SITUATION AND GET THIS RESOLVED
They will take money out of your account and there is no way to get it back.
Unable to use 1/5
The first time i used cash app it allowed me to send and receive money , but i deleted it because i stopped using it. I tried to get it again but it asked me for my ssn and now it says i cant use it because im not 18
Cashapp continues to disappoint me. I was scammed through cashapp after trying to buy my son some shoes from who I thought was a legit seller. All they told me was to request a refund after I stated I had already done that. I hate cashapp. How are you even a legit business if you don’t help your customers.
Great app 4/5
Fast and convenient. Best for person to person payments. That’s how I use it
Works like a charm 5/5
I’m not very good with electronic devices but this app was easy enough for me. Thanks and God Bless.
People please be kind to one another as you never know the struggles another human being is going through.
I’m terminally ill for close to 9 years. Last year around my 52nd birthday I had a stroke that took my left eyesight. I’m Grateful to have had surgery to correct both my closing eyelids as the left one from the stroke was below my pupil and the right eyelid was following suit.
People always comment on how great my physique looks as I’ve worked out most of my life. I’m Grateful that God doesn’t allow me too look the way my health is. I’ve outlived what the Dr’s have expected. Just found out 11/22/2020 that my recent skin cancer diagnosis last month was removed after the second surgery and biopsy.
God is Good. It’s just one less thing to worry about. Now praying on a miracle for my failing organs and blood clots to and in many organs.
Cashapp terrible app 1/5
I send money to the wall people and when I try to request my money back they won’t give my money back and when I email cash app they won’t do nothing about it because they can’t refund that money😡
cash app 4/5
By brianna claar
i love this but i wish you didn’t have to be 18. my younger friends use this for giving me gas money and they can’t because of it
No help 1/5
Cashapp support is always useless. They never help me resolve an issue when contacted.
By sad for christmas
I got scammed by someone using this app. And they told me all I can do is ask for a refund from the scammer. 😥
Terrible app. 1/5
Only use this app if you want unauthorized transfers.
Cash Out 1/5
By customers arent right anymore
What’s the purpose in receiving a free cash app debit card if you can’t cash out to that card? I have never seen anything like this. There is No customer support agent to speak to and these email reps obviously are incompetent to answer that simple question I asked above. After three attempts for a round about answer I give up! This does not work for me as I thought it would. Good luck patrons.
WORST APP EVER 1/5
Please dont download this app, is the worst transaction app in the world
End of discussion
Robbed my money 1/5
Waiting for a transaction then they closed my account and kicked me out I emailed them and they are saying I don’t have permission to that account and can’t access it and I’m down 400 dollars and they don’t want to refund me and there’s nothing they can do also horrible customer service