Email can’t be verified issue 1/5
By blessing jal
Can’t login to my account, always displays too many Attempt
Don’t like the changes 4/5
By stewatrice
Cash app was great. Changes in how you get your money. It takes longer and longer. And then they tried to default to charging a fee. I will be looking for another app for money exchange. I only have it 3 stars but it shows 4
Cash app stole my money 1/5
By cashappsuckdick
Cash app took my money and when I contacted them about it they didn’t do anything about it you guys watch out because they will take money out your account
Trash 1/5
By CodyWright262
Customer service is trash, the app is trash, the cards are trash. Have fun getting your money stolen and no one to contact or get ahold of. Seriously garbage.
What it do. 3/5
By tj1050
Cashapp used to display how many shares of a company you own. Now they don’t. Why the gave that green light is beyond me. Cashapp please fix this. My calculator is worn out.
Can’t create account or log in my old account 1/5
By smith5058
Your email can not be verified ,, too many attempts have been made to verify this email access, try again later…, why???
Warning 1/5
By lisaaajj
They won’t help you access your account if you change phone numbers and need the old phone number to log in. So money I was given through the app before I changed my number is just gone.
Crashes 4/5
By Hunnycup
Why does it crash an extremely lot?
No customer support 1/5
By AnnevTorrico
You will never find someone to message you back or answer any question if you call. The stupidest app to come out of 2014. Lame
Forces you to pay the instant deposit interest 2/5
By Alextopia
The 'instant deposit' option always works. With its fee that you have to pay.
But when you try to select the 'free' option, it makes you go through the whole process of submitting your bank information all over again.
Even though it's obviously already on file since the instant option works. Pretty shady.
Delete it and Move on 1/5
By Whyybabajaisgsbsj
They closed my account without reason. I did nothing wrong. I wish I could give a negative star. Venmo and Zelle and pretty much any other app is much better and more effective. I wish I could report them to Apple for their poor customer service and disregard for an individual. They dont even contact you to try to communicate what is going on.
Login issue 5/5
By ganto12
I cant login through the app but can from browser
Id will not scan 1/5
By 222229582648
Can’t make a cash app card cause my Id will absolutely not scan I stood there for 5 minutes like an idiot waiting for it to scan and it won’t. This has been a problem with other users for over a year now and they’ve done nothing to fix it
Trouble logging in 2/5
By nicknamesareuselesswhy???
Switched phones and tried logging in with the new phone but it wants to take me through the sign up process and there’s no way to back out of that even if you delete the app. Tried with my email and phone number and now have 3 log ins just because you can’t back out of signing up.
Scam app 1/5
By Jackschwartz7
Gives no instructions on how to transfer money to bank WITHOUT fee and never received any verification call or codes but sending money instantly with a fee works right away! Of course it does!
Needs more securing 3/5
By Tdubplus4
This App makes me extremely nervous, every time I have to use it. Yes, I only use this when one of my customers doesn’t have any other of the money exchanging apps. My account has been hacked EIGHT separate times…EIGHT! Fortunately, I only lost $25, but it was still lost. If you use this app, make sure you keep an eye on ALL transactions!
Scam 1/5
By Bone160
This app is a giant scam I tried to make a simple sale of 565 dollars and at first they wouldn’t give me my money because personal account have a limit of 500 so the guy had to send me a nether 500 to upgrade me to a business which was what ever but they wouldn’t give me my money till I sent him back his 500 which I didn’t have that kind of money so I had to get paid before I could send that now it’s requiring me to send them a certificate fee of 1500 dollars in order to get my money this is a scam and waste of time do not download this app
App is crashing everytime 1/5
By Areddy69
My Cash App is crashing everytime I open it. I've tried everything deleting/reinstalling and updating. Not sure what the problem is. I can't use the app anymore.
frustrating 1/5
By Kitsune007
For some reason cash-app keeps blocking transactions from going through and their support system is awful and contrived. would not recommend this app to anyone in the future. save yourself the stress
Tax To IRS 3/5
By mab_ruk
Why is cash app taxable especially when you do a lot of transactions
App doesn’t work — immediately blocked 1/5
By myfrogger
The app didn’t work for me. Someone suggested I download and sign up for this app. They sent me money and then it failed. My account was immediately blocked. It’s asking for my social security number and everything which is highly suspicious. It was just $100 and well under their posted limits. Support is non-existing. It’s a robot response.
Complain 2/5
By MARK Chole
Cash app doesn’t make any sense again , you can’t get in ,if you get in you can’t add cash,if you add cash cash , you won’t be able to send money out and tbh money Is risky with cash app . ,people should stop using that app because they are-thief like Venmo . I can’t even login my cash app . They their people’s hard earned money ,I lost $1200.00 with cash app it’s not that much but to me they don’t make any sense. Cash app is down and people should delete it .
I’m not happy can’t able to login 3/5
By brooklynen
Please kindly help me out can’t able to login on my phone
Great app 5/5
By giаnnetti.G
First of all, if you haven’t used Square cash yet make sure to enter the reward coupon “BFSLBFB ” on the sign up screen to get a $15 bonus after you send your first transfer over $15!!!! Enter it after it asks for your number. If you’ve already signed up you can enter the reward coupon on the profile menu if you scroll to the very bottom. The service itself exceeds the competition found in PayPal and Venmo in its ease of use. Sign up is super easy and very convincing for friends, particularly when out to dinner in San Francisco where asking the waiter to split a bill is like pulling out your teeth. I like the fact that I can send money to anyone even if they haven’t signed up with Square yet. The app is simple to use, swift and clean. There are two options for transferring money to your bank. Either instant deposit which takes a small fee, or the next day. Or you can keep the money in your account, and use the square debit card for any online purchase. You can even request a sleek looking physical debit card and use that anywhere. The app itself seems secure, especially with the touch ID integration for quick payment. This app has changed how I exchange money with friends or even new acquaintances!! I’ve even started using it to pay rent directly to my landlord. Welcome to the new modern era. Square cash is now my go to for quick payment transfers to friends and family. Overall you should definitely give it a try, especially with the $15 bonus it gives you!!!!
Cool 5/5
By ⚡️🦋🤟🏼jordan
Customer service is a strong eh, but great app to send and received payments
Money 5/5
By mssavage10
The app’s great I would recommend it to. everyone l
Couldn’t sign in ! 1/5
By Hendrïx
Stupid app, stupid version!! ... this is absolutely nonsense, and now you can even be able to login into your account for goodness sake? Really? Have been trying to get back to my account now it’s stalling just popping up some error message!
Closed my account!! Stole my money! Completely unfair 1/5
By Rickygig
I have been an active cashapp user for years. One day I can’t get into my account so contact support to see what’s going on. They let me know they closed my account because someone who sent me money had filed a chargeback. I did absolutely nothing wrong. Their support was terrible and did not help me. There’s no phone number you can call and their email responses are generic copy and paste and not addressing your needs. There is money that was still in my account that I cannot access so it’s pretty much stolen by cashapp. Avoid this Sham at all costs! They do not care about you.
Customer service 1/5
By kalistaaaaaaaaaaa
I would rate them a zero on customer service as far as how long it takes to respond to a concern that I had, but that wasn’t a option.
DO NOT USE THIS APP 1/5
By reno/
i added money to my acct on this app and they double dipped and took twice the amount. when i screen shotted it and sent it to customer service they stopped replying and i haven’t heard from them since
THIS APP IS SCAMMING YOU OUT OF YOUR MONEY
Cash App Support is terrible 1/5
By enteranicholasname
I wrote an email to dispute a payment sent that was in their system under the wrong phone number whom I do not know. I understand they cannot refund but they state they can help dispute the charge per their policy. I have received three different emails all with the same copy paste information without any actual looking into the situation or assistance.
Money 5/5
By Dulce Oldaker
Love it
Thief’s 1/5
By mydogMaggie99
I’ve been using cashapp for a long time, and hadn’t had issues until now.
Last week I was notified my cashapp was -$38 I contact them trying to figure out why because I hadn’t used may cash app recently prior to that, they have no explanation, yesterday I was sent $200 but cash app only gave me $157, I contact them and they claim I got $194. So now they’ve taken another $43 and can’t explain why! The people on the online chat refuse to give me a phone number so I looked it up. I call and no matter what option I chose I was told there was no one to assist at me and it hung up!
Cash app is good at first 1/5
By alvjaz
I tried sending 80$ to someone and it said it would refund the money back onto my account on a Thursday and I still haven’t gotten my 80$ what are they going to do keep them !? 😡there isn’t anyway to speak with anyone and all you can do is use there support thing and you don’t even get any help it’s so useless !!!!
Secure platform 5/5
By Bam Queen
Love the referral program
Bad customer service 2/5
By Nikimariexoo
I love cashapp however I hate the fact there isnt a real cashapp customer support system… I been trying to get a phone call from cashapp to resolve my problem for a whole 2 MONTHS now !!!
if you guys had a actual customer support phone number we can call to resolve our problems that would be perfect !!!
app is ideal and good , getting help from customer service ? not so good they need to work on it
And yes i emailed them and they kept ignoring my problem .
Login failure 4/5
By Savage4xyz
Why is it so hard for me
To use my iPhone 12 Pro in log inning my cash app account
CANT LOGIN 3/5
By ikexy4life
I can’t login my cash on my device I don’t know why before it shows can’t login on this device now anytime I try to login is says email not verified
Cash app!!! NEEDS AND MUST ADD THIS!!!! 3/5
By .ThE.JuDgE.
So I have to disable my card every time I used the cash app card because someone from another country was trying to take my money!!! So it’s a spammer and he’s been trying every day the first few days he try to pull 30 few times then he been trying to take 1 dollar to see if My is enable yet then if he finds out that the dollar went threw then hes definitely going get as much he can…
CASH APP PLEASE READ THIS REVIEW ASAP WE DEFINITELY NEED IT ASAP THANKS
SO I’m hoping cash app Company or developer who made cash app for Android play store and apple iphone, iTunes play store reads this review because we DEFINITELY NEED A SPAMMER BLOCK BUTTON OR USER BLOCK.. ALSO REPORT ON THEM AND BANNED THEM…
Help 4/5
By RDM430
Why won’t it let me scan the back of my I.D idk if it has to do with it being a passport or what can someone help ?
Great app 5/5
By umbrella.rain
First of all, if you haven’t used Square cash yet make sure to enter the reward coupon “BFSLBFB ” on the sign up screen to get a $15 bonus after you send your first transfer over $15!!!! Enter it after it asks for your number. If you’ve already signed up you can enter the reward coupon on the profile menu if you scroll to the very bottom. The service itself exceeds the competition found in PayPal and Venmo in its ease of use. Sign up is super easy and very convincing for friends, particularly when out to dinner in San Francisco where asking the waiter to split a bill is like pulling out your teeth. I like the fact that I can send money to anyone even if they haven’t signed up with Square yet. The app is simple to use, swift and clean. There are two options for transferring money to your bank. Either instant deposit which takes a small fee, or the next day. Or you can keep the money in your account, and use the square debit card for any online purchase. You can even request a sleek looking physical debit card and use that anywhere. The app itself seems secure, especially with the touch ID integration for quick payment. This app has changed how I exchange money with friends or even new acquaintances!! I’ve even started using it to pay rent directly to my landlord. Welcome to the new modern era. Square cash is now my go to for quick payment transfers to friends and family. Overall you should definitely give it a try, especially with the $15 bonus it gives you!!!!
Cash App Scammed Me ZELLE is better!! 1/5
By swpqljhgf
Don’t use this app!!! I sent money to my niece and because she changed her account from our last transaction, she couldn’t access her first account. I contacted cash app support and said sorry the transaction was complete we can’t help you. But I canceled it within minutes LOL. Also, my niece can’t access the money but cash app will collect it for themselves at some point. I filed a complaint with my bank and they are now reversing the charges. I have sent several thousand dollars with cash app and they lost my business over a hundred dollar scam. I switched to Zelle and it has been great!!!
THIEVES!!! DO NOT USE 1/5
By KristinKaz
DO NOT USE CASH APP! Someone stole $4k from me in 52 transactions adding cash from two of my debit cards to ?, I’m not sure because I didn’t do it. I’ve contacted customer service and they have done NOTHING and I just tried to login to print out all of the fraudulent transactions and it says: Your Cash App account was closed because of activity that goes against our Terms of Service. ?!?!
I don’t know how Cash App is in business because this app is a total fraud and a scam to steal your money then close your account. Venmo and PayPal are MUCH more ethical and run very well and have great customer service. I feel violated and am beyond upset. Stay away from Cash App please so your $ isn’t stolen from you.
Do not use! 1/5
By Shanae Gryner
Worst customer service system I have ever encountered. The people on the phone direct you to the email people- but you never talk to the same person via email twice. They hand it off to the next person as soon as they have replied and you have to start all over. And it’s as if they don’t read the previous emails before replying. Each round of communication takes 24 hours, with multiple errors where they get the reason for the request wrong, or the information wrong, etc. I have been fighting to get access to my old account for a month now, with a transaction pending that I can’t finish. They are literally keeping me from my money. The person on the phone wouldn’t even hand me off to a supervisor without verifying my account- which was the problem in the first place…and he stated that supervisors could only be interacted with via email! They have purposely made their communication process as circuitous as possible to force you into the email hamster wheel, and once you’re in that it’s like being in the movie Groundhog Day. The app itself is nice but God help you if anything goes wrong. Save yourself the headache and go with Venmo or Zelle. I wish I had.
ZERO STARS!!!!! 1/5
By Leela6791
If I could, I would give them no stars. SOMEONE, SOMEHOW, got into my account, changed the routing number, the account number, and it asked me for my new number. I decided to put it in, because I didn’t realize what was going on yet. So when I put the “new number” in, which it wasn’t new, because I got some texts from Squareup or Square card, something with square, it says, that this isn’t my account or that it’s an old one, and that I need to do, SOMETHING!!!! Basically saying that the account I’m in, wasn’t mine. It has my picture in the profile, but I deleted the picture also. I cannot remember exactly, but About 4 or 5 days ago., is when I got those texts. I’m glad I didn’t click on the link they provided. Then it hits me. So I start taking screenshots. There was a bank linked to my account called Sutton Bank. It was connected, up until about 45 minutes ago, too. I took my bank off, they already had the original account number and routing number. I had money in this account. I had put $30, back in October. I do not think that I sent anyone the money, but there’s only $17 left. I was trying to chat with support, nobody answered, so I went to Google, and was looking up a contact number for them. I see on Google, a 1-800 Customer service number. Called it, and nobody answered there either! When I was in the chat, I started writing the problem. I told the chat bot everything and hit the arrow. I’d say about 1 hour later, someone, “Alex”, says he’s going to help me. So before that, I start looking at their policy and things like that. Then, lo and behold! I see that SQUARE UP OR Whatever they call themselves, uses SUTTON BANK! The same ball connected or linked to my account. So I’m telling “Alex” everything! I also tell him that I just want to shut my account out and down, but take the remainder of my money out! He then asks me for ALL of my info! Even the phone , computer, tablet, whatever I have ever used, to access their app or website! Then he basically left the conversation WITHOUT CLOSING MY ACCOUNT OR GIVING ME MY MONEY!!!!! And the very last text sent from that side, asks how he did! I was thinking to myself, are you freaking kidding me right now?!?!?! They have a thief amongst them, and if anyone from their entity sees this, contact me PLEASE! I want my money! And I want the account SHUTDOWN!!!!!! You guys have my info, use it to get ahold of me. One last thing. After I told the chat bot that Sutton Bank was connected to my account, still not knowing the correlation at this point, I looked back into my account and someone deleted it. Par for the course. They weren’t bad back in the day, but now, FORGET IT! Do yourselves a favor and keep it moving. There are other cash apps that won’t be grimey like this one is now……..!
App 1/5
By shinkle963ro
What’s wrong with the app?
Doesn’t work 1/5
By Inkborg
Everytime I launch the app it says please try again later I deleted and reinstalled it does the same thing
What a joke 1/5
By cashapphater10001
This company has turned into joke. It doesn’t even perform basic functions correctly then every time I go to circle k and use the card it wipes my account clean for days. Here’s the real kicker I stopped using the card for that reason 5 days later I have a -$32 cash app balance I never used my card for and they can’t give ANY answers after days of trying to speak with them. Then today I’m forced to use them and now the money I got sent isnt showing up. This has been months if they haven’t fixed it now they never will. Just throw the whole company away they’re disgusting
Bad app 1/5
By 13 mike 15-17
Ive had cash app for years and rarely used it. When i went to use it recently and my account was closed so I couldn’t send or receive money. They said I violated terms and conditions but idk how i did tht if I haven’t used it in 2 years. Also was lots of problems with my banks.
