Easy for someone to use card 2/5
Make sure you keep your card locked .. someone from another state made 4 purchases on the internet and cash app still has not investigated or given me my money back not a safe card to use !!!!!
Poor support 3/5
The app has poor support, takes hours before someone gets back to you and they sound like canned responses. Unable to help with most issues and you have to ask lots of questions to get the answer you need. I think they are poorly trained telesupport farms like other apps.
Update: Developer responded expressing concern over my review and provided a link to the same generic support page I used before? Received an email about increasing sending limits with conflicting information. Three people now have told me there is no way to increase sending limits, yet the app itself says with SSN verification you can increase your sending limits up to 7500.
Again, poor support, slow to respond, and no advantages to this app over Venmo, PayPal or Zelle.
Wrong Routing number 1/5
By The Ring Leader of awesomeness
The Routing number that the app gives me is a invalid one according to my work so I'm not able to get my paycheck 2 days early. I know it's not just cash app cause other coworkers at my job use cash app and they can use it perfectly fine
Can’t change cash tag now
Cant sign into account 3/5
When re-downloaded unable to use new phone number to sign in, if I delete the app too try too put my email the app will be stuck on the previous entry I was making instead of letting me attempt to login with my email
Beware of cashapp. Someone got into my cashapp account and stole all of my money. I reached out to cashapp immediately. They wouldn’t
stop the payments and let them process. I was told I had to dispute the transactions which I did. Half of my money was returned but here we are 51 days past their allotted time and no one is returning emails or responding in the chat. I am still out 2100.00 dollars. Keep your card locked at all times and don’t expect help from cashapp if you are a victim of fraud!
my cash app card could not be activated in 2 weeks and the technical support tells me that it has many requests ahead. that means you have serious problems with your cards
Cash app is the best!!!! 5/5
By Gini Family
Me and my family all use this app we borrow we gift each other it’s a amazing app thanks
I got money stolen from me, and then when i requested it back the app closed my account.
Adding cash at the store 1/5
My app does not allow me to add money at the store. Everyone I know has this option but me
it wont let me login
Fix the app where I can update cash app it’s not letting me do it 1/5
If u don’t fix this where I can update my cash app and I keep getting download I’ll sue no jokes fix the app now and Apple store I can’t update it
Frank newton 3/5
By L.K. <3
I need cash blocked permanently someone got into my cash app an put money I supposed to pay an stole 4500 from me
I believe cash app has been hacked. Last night my boyfriend got a text saying the 80 dollars he was sending me was declined then I get a text saying the say same thing I never asked fir any money. A couple of weeks ago someone tried using his cash app to rent a room. Now today my mom calls me and ask how could I steal 200 then 400 out of her bank account and it was done through cash app. I never linked her bank with my card and I never took the money. But someone did. So how is cash app going to fix this someone using my cash app to take money that I can go to jail for someone needs to do something. I’m calling a lawyer today to see what I can do. Don’t get cash app until they fix this issue.
Y’all ain’t give me my card 🤣 1/5
Y’all need to find Smb to play whit cashapp because my card ain’t come and it been a whole 5 mf months and I ain’t get my card y’all need to stop doing what y’all doing me and my mother sit here trying to get a card my account had 31$ in there whit no card☠️🤣
trash app 1/5
wound not refund my money and just went ahead and took the refunded about out of my account 2 times and i was told by the customer service manager that i was wrong and i spent the money already when in reality the money was never even refunded to me i was sitting at home the whole time there was no way i could have made a purchase in the time frame they said i received and spent the refund. the customer service manger was a complete jerk and wouldn’t listen to anything i was saying. feels like they was trying to take advantage of me by telling me it was refunded and thinking i would just take they word for it. i’m sure they do this to other people daily and get away with it.
Not Better Than A Traditional Bank 2/5
Yes, banks have their fair share of issues. HOWEVER, Cashapp is NOT for saving or financial stability.
Cashapp is mostly for folks who don’t want their REAL bank or card information stored, which is fine.
NOT for investing. Please don’t do it. Your money is no safer here than anywhere else.
Research or consult with a professional before investing in prepaid debit card app.
It used to be great .. but charges me . 1/5
By FL Azula
I opened a dispute with cash app because I was scammed and never received some products I was suppose to I should say , they refunded me but 3 weeks later a random email and negative balance ended up on the app , I contact support which is trash in general , can take hours for a response which has nothing to Do or help your situation , then ask for your email which they don’t ever send then to text you when they are ready , most aggravating part is there will be others to handle your case so you have start anew each time to work yourself up to nothing . I miss when cash app was simple and not up to the scamming nature .
Why can’t cash app alllow me login to other phone 1/5
By ayo west
!!!!!!! BEWARE. !!!!!!!! 1/5
By Billy Brown South Carolina
WAS HAVING MY PAYCHECK DIRECT DEPOSITED TO CASH APP. LAST WEEK I MY CHECK WENT ON MY CARD TUESDAY NIGHT, WED AT 4 am THE VERY NEXT MORNING MY CARD WAS USED MULTIPLE TIMES AT A PREPAID POWER BILL SITE CALLED EGYPT PAY. IVE TRIED MULTIPLE TIMES TO DISPUT THE CHARGES THEY CLAIM THEY SEE NO FAULT AND HAVE STILL NOT REIMBURSED MY MONEY. THEN THIS MORNING THEY CLOSED MY ACCOUNT. STARTING TO LOOK LIKE THEY ARE INVOLVED.
PLEASE make a deposit paper money features for minors. 1/5
Okay so i’m 15, i have a lot of cash but cashapp won’t let me put in on my card. can you please fix this?
Cash App 2/5
The app is good for quick transfers but not to leave money for a long while! My mom was scammed and they didn’t help her not one bit. They lied to her and gave her the run around. The scam cane from a different country and they still claim they can’t help her! The situation is horrible and they are no help and don’t really care. They also lie and say there are no managers to speak with. So transfer your monies really quickly out of cash app after receiving it.
Worst money app! 1/5
Takes all your money, and reply time is bad!! I went to a gas station and they couldn’t clear it within the 30 mins they said it would take, I had to wait in Walmart forever just to get my money back on MY card!
Bad app many payments failed bruuhh 👎 1/5
Very bad, many payments failed
Great service! 5/5
I’m pretty new to using cash app, but I had a problem with some random scammer trying to use a phishing email to get into my account, I reported it to them and the customer service was great! Kind employees and directed me to the exact pages I needed to report the activity! I look forward to using your service again.
DO NOT MOBILE CHECK DEPOSIT 1/5
Cash app has been holding my funds for 8 days, said it would be deposited on a certain day and never deposited it. Stole over $1500 from me.
Scammed by Cash App DONT USE APP 1/5
They took hundreds of dollars fr me and gave me no customer support - they blocked me out of my account to TAKE MY MONEY
It don’t work 2/5
It be saying plz try again later
Won’t let me down load the app 1/5
By white and black 2022
I not pleased 📪
Great app, but… 3/5
By prince orphee
This app is great and all but the only problem with it, and I know I’m not alone in this, is it’s dang verification process!! I have tried everything but no matter what I do it just won’t scan the back of my id!! Not to mention the complete trash customer support. You could write them with a problem and they will reply to you 2 months later with anything but a solution smh.
Even as we speak, I’m still trying to get this thing to scan the back of my resident card. Either put up a method to do this manually, or just abandon it entirely because it’s clearly not working!
Cash app was doing great and then today I had to change my personal account information due to getting a new phone and new phone number. Now I can’t cash out, Then cash app support tells me it’s due to some kind of security thing. I’m like I just need my money and I’m getting the run around 🙄 I’m very disappointed and very dissatisfied wit Cash app.
Customer service is very lacking 2/5
I had several very negative interactions with the customer service team. Based on that alone, I cannot recommend Cash app. Try Venmo or Robinhood.
I have money on my account and I can’t have the app stay open long enough to transfer money to my bank account. Crashes over and over and over. Reinstalled, restarted phone I did everything.
I have been using this app for months and I was really enjoying it and loving the app until they randomly close my account for some unknown reason saying I was in violation of policy and never responded to any of my emails or text for months still haven’t heard from them so if the app works for you it’s great but just be aware they can close it out for any reason at any point with no explanation
Cash App Will Take and Keep Your $ 1/5
I’ve had several issues with CashApp.. but this one is by FAR the worst. A little over a year ago I had an issue accessing my account so I contacted support and was told I would have to start a new acct and they would transfer the funds to my new account. So I started a new acct.. contacted support and was told they couldn’t merge the accts but that the cash card from the old acct would have all the funds on the card and I could use it that way.. well that was a lie. I have been arguing back and forth with support for over a year now. They know it’s my account.. I have all the evidence needed showing that that money belongs to me.. all I keep hearing is “yes we know it’s your funds and the account belongs/belonged to you but at this time there’s nothing I can do but try at a later date and we may be able to do something” They are crooks
Cash app just locked my card and won’t let me use it anymore y’all be hyping this app up to much then when I ask them to help me they don’t even help 😐
app is amazing, but it goes completely blank when i go to press on my card logo. i can’t buy anything offline with it anymore and it’s came to a complete disaster. please fix this immediately.
By Chastity May
I can’t even get into the app because when it asks for an email, I put mine in, it sent me a confirmation code, I put the code in, and it sends me another email. This one is the secure sign-in email. I click on the link, and it takes me to a site that just says “you’re almost done, we sent you a link to complete your login.” I kept refreshing my email looking for another one, and it never came. There is no way for me to log in. I can’t even use the app.
By BeBe Dilaurentis
Terrible do not use this they switched my personal account to a business account and have been charging me fees to deposit MY MONEY when I called to have it fixed they gave me $1.52 even though they have been charging me deposit fees for at least a year and refused to refund it I will be calling the BBB to get my money back
Don’t use cash app. It has taken me over a month to get my funds. Customer service is worthless telling me that a security issue restricts them from processing my multiple requests.
don’t use cashapp 1/5
i tell everyone i know about this freaking cashapp it’s a scam! they tried to scam me but didn’t work !! i downloaded it a couple years ago like during the pandemic and i had some money sent to me …. i call the number and they called back saying if i wanted to get my money off my card i had to get a $50.00 gift card to get it out and i said that makes absolutely no sense at all so long story short i didn’t do it i left it there and now the money has expired but then i got on my email today and seen someone is trying to request $25.00 today so ya i won’t use cashapp bc obviously its got some issues!!! …..
Some reason my cash app name keeps changing to a different first and last name and it’s hard for me to change it back to stay permanently.
What do i do ? 3/5
I ordered a cash card at least 5 to 6 months ago and it still says preparing soon i have a feeling it going to stay that what do i do.
If your information gets stolen you’re basically screwed 1/5
My information has gotten stolen somehow twice. I don’t listen to scam sites, don’t give anyone my information, and frequently change my cashapp pin and passwords. And yet my information gets stolen which is annoying. But what makes it worse is that when someone makes an unauthorized transaction and you try to dispute it, you have to wait for the transaction to be finished, and you cannot cancel it but instead have to dispute it. I wouldn’t have an issue with this is disputing actually worked. But I’ve tried it, and it doesn’t. You get an email and you’ll have to answer some questions. If they deem your answers invalid they won’t give you your money back, which I wouldn’t be frustrated at if they actually judged it well. For example, I live in Massachusetts and don’t ever make transactions outside of Massachusetts (never have), why would my next transaction be in a whole other state when I just now made a transaction here unless there were multiple users on the card? Disputed transactions, from my experience and my research, rarely go the way they should, and in order to fix that it would be better if the team used some understanding of their customers.
Horrible Customer Service 1/5
Security is lacking! They have allowed unauthorized transactions to clear,
and then tries to blame you for their mistakes. They have not refunded me any of the unauthorized transactions they approved! I’ll be using another app with similar functions!
Paper money 3/5
By blessed 5252
I can’t put paper money on there it’s crazy my husband can but not me what’s the point of getting it blessed 5252
no security yet more powerful than alot of banks 1/5
help is slow lost money and cant do nothing about it. suggest nonsense idea that doesnt resolve a thing!
Redeem system isn’t working 2/5
Some reason it won’t let me redeem the code I got for the friend invite
I can’t update it on my iPhone 5 1/5
Why can’t I update my cashapp on my iPhone 5