Headache...customer service 5/5
By Almost failing college student
My app won’t let me login, keeps going back to create a new account screen, was working fine until I got a new phone, customer service hasn’t responded to me about the app issue 🤦🏽♀️...have a headache with this app...might switch to zelle
Great App 5/5
Such a easy and convenient way to pay online to anyone. It literally only takes less than a minute. I love this app.
Can’t even get refund 1/5
I got scammed 2 times by random people to where I lost 60 dollars in total and I can not get a refund apparently!!!
To say the least this app is and the card is horrible. Access is NOT granted everywhere and my pin was changed or erased for no apparent reason. Card was declined in public and I have money stuck on the app/card for canceling by mistake trying to reset PIN. Rate this complete entity a zero. Try learning something from PayPal. I know you’ll never release my review because it’ll hurt. Please correct your call system. People like to talk to people not an automated system that answers no wuestions and prolongs the situation for another 48 hours ... this app and company is a joke.
LOVE LOVE LOVE THIS APP & Card 5/5
I love the cash app and the prepaid debit card. All I do is transfer money into my cash app account and it’s there instantly. I use my debit card with my pin or signature base and I’m good to go. I’d rather use this card than use my bank card these days with all the fraud and crooks finding new ways of trying to steal our money...
Best way to send $ 5/5
By Second in comand
I have sent $ the tradition way, this app is by far the quickest, least expensive and most convenient way to send $ to someone that has a debit bank card. Thank you
Love it 5/5
Fast easy. Haven't had any problems. It's the way to transfer money fast.
Only one downfall 4/5
By D Laurin
Love the app on hiccup i have is that you have can’t send from your bank account without adding a debit card... otherwise i’m happy with it!
Warning!!! Warning!!! 1/5
It says free but instead charge sender a .75 cents fee.
Then I tell sender well it not suppose to charge so I sent it back. It charges me $2.00 to send it back. Never again will I encourage anybody to use this messed up app. They can stick where the sun don’t shine. It says free and I took a screen shot to try and retrieve my money back. Never again
Good app, just started using and will see how it competes w venmo
Very useful! 4/5
It Works perfect!
Love the ease, few inconveniences but overall GREAT! 4/5
I love the ease of this APP and the options it has but there has been some inconveniences when the App has been down but overall it’s great! I love it! So easy to pay babysitter, friends, family even on different states to help with fundraisers or what not! Love it!
From ty 5/5
Say I love it and I created my own game within the cash app. Also I was wondering if y’all can create an savings account?
Amazing but a few cons 4/5
By May Helen girl
Best app ever. Few glitches, sometimes can’t send money but overall good app.
No customer service 1/5
By Catrina Redfearn
I have been using the Cash app for going on 2 yrs now and ran into an issue today, after removing my card and account from the Cash app 2 weeks ago, a customer sent a payment to me and the payment went to the account I specifically removed, when trying to speak with customer service I’m told by Square there is no customer service department and they would forward an “email” to the Cash department. Needless to say I won’t be getting paid for my services anytime soon and because of this I will discontinue using this service!!
Great app 5/5
Love it safe and secure. Invite code:DCDXKGV
$10 coupon: QPMDSWX 5/5
First of all, if you haven’t used Square cash yet make sure to enter the reward coupon above on the sign up screen to get a $10 bonus after you send your first transfer over $5!!!! Enter it after it asks for your number. If you’ve already signed up you can enter the reward coupon on the profile menu if you scroll to the very bottom.
The service itself exceeds the competition found in PayPal and Venmo in its ease of use. Sign up is super easy and very convincing for friends, particularly when out to dinner in NYC where asking the waiter to split a bill is like pulling out your teeth. I like the fact that I can send money to anyone even if they haven’t signed up with Square yet. The app is simple to use, swift and clean. There are two options for transferring money to your bank. Either instant deposit which takes a small fee, or the next day. Or you can keep the money in your account, and use the square debit card for any online purchase. You can even request a physical debit card and use that anywhere. The app itself seems secure, especially with the touch ID integration for quick payment. This app has changed how I exchange money with friends or even new acquaintances!! I’ve even started using it to pay rent directly to my landlord. Welcome to the new modern era.
Square cash is now my go to for quick payment transfers to friends and family. Overall you should definitely give it a try, especially with the $5 bonus it gives you!!!
By LitjustALilBit ( youtube )
Can’t access. Says not connected to Internet when I’m clearly on LTE it’s been like this since yesterday. Check your systems please Thanks
Unable to transfer 4/5
I recently got a new phone. I’m trying to transfer my account. I deleted my Cash app from my old phone but when I downloaded the app on my new phone it asks me for my bank info and a new name but all I want to do is sign in to my account I don’t see where that’s an option 😖???? I’m so confused.
LOVE THIS APP 5/5
JUST LIKE HAVING YOUR BANK IN YOUR POCKET 👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾ONE OF THE BEST APPS EVER
Saves Time 5/5
This app saves you time and money, no more high fees for western union or money gram for me. Or mailing money to family. Awesome app
Great app 4/5
Not able to reach anyone regarding my app crashing constantly 1/5
For the past two weeks, I have been trying to get in contact with someone about my app crashing constantly. I am not able to access funds, send money or deposit money into my bank account with out the app giving me some kind of error message and crashing. I have tried deleting it all together and reinstalling with no luck
My friend invited me to try cash app . I sign up and follow all instructions once I add my bank to receive my $5 invite it then tells me to add a debit card. I don’t want to give out my debit card info. My friend invited people in the past and some used debit card and some used bank account info. Why isn’t mind working please help . I’ve heard positive things about the app and I wud love to make a few extra bucks inviting my friends but the app isn’t following its own rules. (False advertisement)
By Anthony Cavallo
System is a bit glitchy.. direct deposits either show in my activities page but are not available (and it’s not in pending) or certain transactions are deleted out of my activities all together.. mixed feelings
Huge fees! 1/5
Charges huge fees to send money and receive it! Don’t use.
What is happening??? 1/5
By Not Happy w/App
Can’t login to my account. Keeps taking me to a screen to create a cashtag. Not good!
CASH APP IS SO LIT 🔥 5/5
So, I didn’t know that CashApp was an actual banking institution. In 2016 when CashApp starting popping, my boyfriend committed fraudulent activity on my CashApp account. Long story short, when it was flagged my CashApp could no longer be of use. Now it’s 2018, my boyfriend has passed away and EVERYONE USES CashApp. I simply emailed support, told them what happened, I deleted my previous account, made a new one. & TADAHHHHH , back like nothing ever happened 😎
Love it 5/5
Love it easy to send money
Referral option doesn’t work 1/5
That whole “earn $5 when you refer your friends!” promotion that they advertise? Don’t even bother trying. It doesn’t work.
Love The Cash 5/5
By Jannett F.
I always use it very safe, and easy too. My family has it and they are fans.
Great app 5/5
Awesome app makes paying people back fun
Shady worthless sketchy 1/5
By cornholed by cash app
This app is the worst thing I’ve ever used to send money. I could have attached cash to a random pigeon with an old rubber band and had a better chance of my money getting to my landlord on time. The worst part is they took the money from my bank account, refused to give it to my landlord, and won’t put it back in my account for 5 days so I’m screwed. They have no tech support or customer service number and haven’t responded to my emails. If I could give a negative star rating to these shady thieves I would.
Cha ching 5/5
Did you hear that? Money in a blink of an eye. Love it.
Deactivated Account. 1/5
By Not a happy customer..
This is the worst app I have encountered.
I have been sending and receiving funds through this app for well over a year. Lately, I tried to pay my beautician for her services and was notified that the payment was refunded for my protection. What? Tried to pay for my kickball fees and the same thing happen. I sent well over 10 emails and received the same response. We haven't heard from you in two weeks please create another case. That was a lie.. Then when I log on I’m being ask to verify my account via Facebook and another social media account.... Now my account has been deactivated for no reason... Not a good look for you at all..
F*ckin Dope 5/5
Give cash , get cash. No fees. Great app
Social security??? 2/5
By Ayo Amy
Ive been using this app for a year and all of a sudden today as im sending money to my boyfriend like I always do, I’m stopped by the app asking me for my identity... starts by asking for my first and last name as if it wasn’t already on my profile then proceded to ask for my date of birth as well as my social. You guys are an app to send money and receive money. IN NO WAY SHAPE OR FORM SHOULD YOU ASK FOR MY SOCIAL SECURITY... if you want to make the app safer you do so without a persons identity. How exactly will providing my social keep me safe from this app itself? Enlighten me. Because I’m starting to think y’all are a bunch of scammers. It’s ok though, scammers always get caught...
Cash app concern 4/5
The only concern I have with cash app is that it continues to ask me for security information that isn’t appropriate to place on any app. That information is delicate and i will not be giving it out.
Easy and convenient 5/5
I use this app almost every month and it works like a champ
They have no customer support number 1/5
I can’t get in my account even when I delete app and reinstall
And my purse was stolen so I have no card
And they don’t care...I just get the run around
Not working 1/5
Everything was fine before with the app but it’s not allowing me to send or receive money nor cash out I’ve contacted support many times and nothing , I’m not the only one who has been having issues many of my friends as well .Its been this way for maybe over a week now.
No thanks! 1/5
So a friend sent me a payment through this ap and I had never used it before.
I’m wary to put my bank info out there, so I opted for to be sent a card and intended to use it as a gift card. The card never came in the and 7 days after the individual sent me the money, without notice, this ap refunded the money to the sender since I didn’t put it in a bank account or load my card.
I’ll stick with all the other payment option out there and skip this one...
Very convenient 5/5
Use this almost every week 5/5
By Traveler road
FROZEN ACCOUNT NO EXPLANATION 2/5
UPDATE (+1 star) March 2018
Square allowed me to cash out all my money to a different card-fine.
However, I can't purchase BTC and there's no explanation why?
Furthermore, the virtual card is declining all transactions, also without explanation from Square.
SQUARE: Please stop leaving your customers in the dark!
Care to update me Square, and I'll add another star to this review.
Dear fellow businesmen and entrepreneurs: TAKE CAUTION WITH RECEIVING LARGE direct deposits ($5000+). Square cash WILL FREEZE your account. No contact number, and zero responses from the multiple emails I have sent! This is theft!!
Overall, if you're just doing some basic p2p transfers, you're probably OK. However, DO NOT keep ANY funds on your account in case Square decides to freeze your account indefinitely.
Anyway, I'm giving Square 0 stars unless they make an effort to reach out to me. They are keeping exactly $18,898.59 FROZEN. Since this is without permission, THIS IS THE DEFINITION OF theft.
SQUARE: I am offering your team 7 business days to contact me and straighten this out. Otherwise, I will be forced to contact my lawyer and file suit
against your negligent management of customer funds.
My cashtag is $SIKNIK
Thank you for your time and understanding.
The best 5/5
Easy and quick. No more reason to pay me back. Lol
Love this app
used to love it.. 0/10 recommended 1/5
i have been using cashapp for a while and have had no problems until recently when i tried to pay a friend 50 and instead of it instantly sending like usual, it required me to enter my full name, birth date, and social security to verify my identity. i thought after that everything would be fine, but nope!! the app required me to take a picture of my license and when i scanned the front, it worked. when i scanned the back.. nothing. the blue lines all lined up and nothing happened. i wasnt able to send or recieve money for 5 days and its frustrating because i use the app frequently. ive contacted support multiple times now and not one response.. i used to love this app but now i am thinking about using venmo.
Doesn’t work!! 1/5
I downloaded this app yesterday, money was sent to me & when I try to cash out, there is just a circle in the middle of the screen like it can’t connect to my bank. I’m giving it one more day to work and then refunding the money to the sender. I won’t be using this app again.
Quick And Easy 5/5
By Greg insta crazy