Best app out period!!
No money 1/5
Got cash sent paid the extra cents to receive instantly, it’s been more than 24 hours and money still isn’t in my account
Simple and works. What else matters? 5/5
I like it
LOVE LOVE LOVE THIS APP!
New number. 4/5
I need to get ahold of someone who can help me with my previous account. I recently had my phone number changed and my email was not linked to my previous account so I cannot get the funds out of my account with my old number. Anyone have this problem? Thank you.
By Sheryl L
I didn’t use this app often but now I am done with it. They have changed it somehow and the $ transferred to you goes into a cash account rather than back to your bank through debit card. If you want to put it into your bank account, they require your bank, ID, password and pin. Yikes! Then you give them all that info and NOTHING happens. I tried multiple times; it never connects your account to your bank. Good riddance, cash app
Sent Funds to Wrong Bank Account 1/5
I have been using cash app for a few months and all seemed well. Originally I had the app linked to my personal bank account and then when I received a business payment I switched to my business bank account. When I tried to cash out to the new bank account cash app still sent the payout to the old bank account. I checked settings within cash app and it says it’s connected to my business account but the money still was sent to the old account.
I cannot trust an app that sends my money to the wrong account!
STAY FAR AWAY!!! 1/5
I have used this app for over a year, never had any issues. They charge a percentage of whatever the deposit is to do an instant transfer to my bank, it was always there within seconds! Well the last 5 “instant deposits” I have tried to process are not there instantly they all take 24 hours. They have no phone number only email support and they always send the same (yes same word for word-i have messages from all 5 conversations I’ve had with them) and they blame my bank every time. I have always had the same bank they have never held funds, I’ve even called the bank and they see nothing even pending. They won’t help you locate your funds they just say that my bank is the one who decided how long it takes to process (my bank can’t clear something that isn’t there) so even though My bank states there is no deposit square will not acknowledge it is a glitch on their end. I am not the only one having the issue multiple friends who use the app (all w diff banks) say they are no longer getting the deposits. My theory is they are pulling a pay pal, they send all deposits as next day even if they are supposed to be instant, most people won’t demand their instant fees refunded so they get a fee off of you and they get a percentage of your deposit while it is held in their system! They are crooked and blow you off if you ask for a supervisor or ask questions regarding to them being fraudulent. TERRIBLE CUSTOMER SERVICE!!! BEWARE!! GO TO VENMO, OR GOOGLE WALLET......they replied a comment that just further proves my point. They won’t even check into it they just blame the bank. I even sent them screen shots of an online poll I took showing tons of people are having issues and they refuse to acknowledge their problem
It’s simple 5/5
I like it.
What happen? 1/5
App was working quiet good for me then a few weeks later. The app is saying it’s having trouble verifying me which idk why. Any suggestions?
Haven’t received my $5 free.
I never got the money that was supposedly sent to me
The BEST cash app EVER!! 5/5
It’s like a True Best Friend!! There when you need it!! ❤️
Don’t change anything 5/5
It just works. No hassle. No fees. No waiting forever for transfers. No manually depositing from a “wallet” into your account.
Change anything and I’m dropping this like a hot potato
Great for tipping out coworkers 5/5
For people in the service industry, this is a great way to tip out fellow coworkers at the end of your shift, so no one is holding anyone else’s money.
Love it 5/5
I have been using it for a couple of years now it’s pretty awesome I never have any problems
No hassle no huge fees super fast this is perfect I love it
Do not download. 1/5
App is trash. Always going down. I’ve been trying to get someone to help me for three weeks and nothing. Why is a business that deals with money email only. I cannot even get the money off my cash app
I have used this app with no issue in the past, until I recently purchased a new phone and changed my phone number. When I added my banking info it would not allow me to move forward until I added a code which was sent to my OLD PHONE NUMBER ( despite a new code being sent to new # and using my iCloud account to add etc). When I tried to select “HELP” my only option was to RESEND code to the OLD PHONE NUMBER.... gggrrrr. Now I have cash waiting in limbo that I can not access and no real “HELP” to add new Phone/Number to my account. Not sooo sure I will use his app again.... other options exist.
More like “trash” app 1/5
By cashapp blows
Keeps crashing when I try to take my id pics
Almost 5 stars but 4/5
So I am a contractor and I needed to find a way to take payments that was simple, releases the fund fast, and doesn’t cost me and arm and leg in fee’s. The cash app does all this! I love cash card, it’s easy and convenient. However there are some hiccups. First you can only debit cards, NO credit card payments this is big issue when it comes to getting payments from my customers, it’s so frustrating, 2nd there is a max $2500 within a weeks time period from that one person, this is an issue also that has caused me a lot of frustration. Besides these two things I feel cash app is great, and very helpful. So I’ll continue to use cash app for most of my payments and wait for them to fix this issues, hopefully sooner than later.
By Ski kickback
Cash App stole my money and I have been emailing them for 3weeks to no avail. There is NO NUMBER to talk to a actual person! Square won’t help you cause it’s cash card. Me and my mother will be closing our square business account and cash card will get a bad review from me everywhere I am able to leave one! You can’t offer ATM services then when there is an issue you turn a blind eye!
Get 5 dollar for free 5/5
Enter code VSTRGGH
Warning!! **Update** 1/5
Check with your bank before using. My bank, a major bank, no longer supports these cash app due to the amount of fraud being committed. I also contacted detectives at my police department and they agree.
I used to use this app, but when I entered my card info for updating, it was rejected. When I tried Zelle pay and the Google pay app I found those didn’t work either. Upon calling my bank I was told that VISA no longer allows these transactions because of fraud. Use this app at your own risk.
Over all the app is great just waiting on my CashCard which is taking forever and I signed up months ago.
App is solid square support isn’t ! 2/5
By Brad Brodie
The app is a solid app. Squares customer service wasn’t. When teaching a family member how to use the app. Squares support team was difficult to contact, and when I talked to them over the phone they locked my account and my mothers while being nasty and rude. With no explanation. When I explained my issue they attempted to act avoid unlocking my account . The cash app needs better customer support staff. I’m in marketing and dealt with customer service for 12 years. Not all activity on your app is suspicious if we have documentation to back it up.
Horrible app, and customer service 1/5
Horrible app. Incompetent technical support. Rep could not assist me in accessing an already established acct. I have to question if this company is scamming people. Potential security risk in asking for my social and credit card info in emails. I could go on. I do NOT recommend this app to anyone. Consider other digital payment options.
By Hearted sabbie
I gave y’all a 1 because y’all need it to be where ppl can get a refund if they send somebody something in exchange for a item and the person don’t send it and y’all need a call number.
Love the app .. my only downfall is .... 3/5
Not getting money on the weekend but the app is very convenient
It asks too many personal questions 2/5
Concern over requirement to share too much PII in order to use the spp.
Cash app is wavy. 5/5
By Bobby boyy
Many security issues DONT TRUST THEM 1/5
I’ve had cash app for a year and recently I’ve had many security issues. 1. My CVV card number changed on the app overnight , making my card unusable. 2. Can’t send money to my mom now but just last week we were sending money without a problem. Now we get a “payment canceled for your protection” message 3.my most recent cash out never appeared in my bank account and cash support says “oh the app timed out”. 4. THE WORST POSSIBLE SUPPORT TEAM. No live support only voicemail , email and twitter messages. Twitter seems to be the best way to get a response from support. I’m looking for this app’a replacement. DONT TRUST THEM.
*pay attention to the automated , developer responses telling everyone to contact customer support. DONT YOU THINK WE’VE ALL DONE THAT ALREADY?! GET A REAL, live , HUMAN SUPPORT TEAM OR I REFUSE TO USE THE APP AGAIN.
It keeps saying error when I’m sending ! 1/5
Every time I I try to send money it say “error” no matter who I send it to. It’s updated, I un-installed/re-installed and even removed my bank card and added it back! I use to be able to send money before , thank god nobody was stranded and needed money from smh
Been reliable so far 5/5
The fees aren’t too high for expedited deposits and the turn around on standard deposits has been reasonable.
Good app 5/5
Good and easy and simple. Like this app a lot. Makes it easy to send money back and forth.
Best app n Tha world
It’s saying I’m not online 1/5
I’ve done everything I can. Reinstalled the app and it’s still saying I’m offline. It doesn’t make any sense at all. I checked everything in the settings and it should be working but it isn’t.
Customer Service needs improvement 3/5
I like da app don’t get me wrong but how come there isn’t a number I can call for complications I wanna b able to talk to someone on the phone to get problems resolved
No Deposit don’t understand 2/5
I received 450 onto my app and tried to deposit into my bank card instantly and I never received anything...my bank don’t see it pending but it shows that it was sent through the other bank that sent me the money
More options, please. 3/5
It would be nice If they added a “send a reminder” or “past due” button option for when your waiting for someone to submit a payment and they haven’t done so yet. That would be a nice option as opposed to sitting here waiting for it to expire or deleting my request. And the ability to see if the other party has saw it yet or not, would be nice too. Because after you submit a request, there’s nothing that can be done with it; except delete it.
Cash App 4/5
By Say KAYE
I hate you cant add a chime card on the app but i love it its very convient
Needs more options 1/5
I wish you could use any credit card. It’s not convenient for me anymore
Super easy, super fast. I love this app.
So easy for anyone to hack 1/5
This app was working well for me until I realized how easy it was for someone to hack my account. I had $125 stolen from me and there was nothing they could do for me. Keep in mind that I have every security measure possible on my account and no one knows my info. Deleted my account. never using again.
Lock out 2/5
I have been lock out of my account I did all what the email said about sending my I’d and card picture
Customer service is trash. 2/5
This is a great app I won’t lie. It’s quick efficient and gets the job done. The price to transfer money is getting a bit more expensive, and so are deposit fees. My biggest issue with this app is the customer service. It is extremely difficult to hear back or even call someone. When you have a transaction issue good luck receiving any help back from customer support. Please fix this issue because when people purchase items online we can’t trace it back to our bank. Dispute could only be held through cash app!!!!
I'm a dinosaur.. 5/5
Yeti I am able to transfer crypto easier than doing a toddlers puzzle. So great. Love the square company too. If you're undecided, GO FOR IT!! You will use this one day whether your care about crypto or not!!!!!
Thank you square co. I can use crypto work the ease of the simplest down off paint for another ever. And no fees. What could be better!!! Ten stars all around. :)))))
Quick and Easy! 5/5
I really appreciate this App because it makes it so easy to be a blessing to people whether you personally know them or not! We can’t out give God!
The only problem so far is they need a number for customer service where you can contact them call them if you are having a problem! I recently sent money to someone but they no longer have the number associated with the account so I’m trying to figure out how can I get my money and it already say it’s completed so will I be able to get my money back! I emailed them like 8 hours ago and still haven’t received an email back smh!