Gets money quickly to the folks that need it! 5/5
Able to send and receive $ without leaving the house
The app is great but an option of deleting or securing information of individuals your sending money to there is no way to delete or privatize after transactions it’s just a list there for no reason
Highly recommend 5/5
It has been very helpful in collecting payments for my small business. And the fees are much cheaper than paypal or other cash collecting apps I have used
Prepaid cards 2/5
By nick buford
Should be able to use prepaid cards. Not everyone wants to share their bank info and some people use prepaid cards as their bank card 🙄
NO REFUND 1/5
By This name has been used
I had fraud committed to me and they still haven’t contacted me back for my refund.
Fix App 5/5
i’m trying to add my card back on there& now all of sudden cash app doesn’t support my card
30 days and I still can’t get my money!!! $C8998 1/5
Again if I could leave zero days I would! It’s been 30 days, now 31.... I’ll keep editing to let y’all know exactly how long it takes for them to correct this major problem! and I have not been able to get access to any of my money! All through Christmas (which I was planning on using it for presents) and the new year and still no response! If I would have know any of this I would have never used this app! Stick with venmo or PayPal! How can you go from working just fine to holding all your money and not allowing you access, but still will allow money to come in to the account! So extremely upset!
Cash App 1/5
The app canceled like 6 total of my transactions when people were sending me money. Tired of it !
Going broke... 2/5
I invited a friend some time ago and they used my referral code but neither of us received money, but they didn’t have a card which I don’t know if it makes a difference, but I honestly just want the 5$
Cash app 5/5
Love this app. Easy way to transfer cash and pay bills.
Referral code 1/5
Referral code for $5 didn’t work
I absolutely love this app! So easy to pay people!
Give back 5/5
App is amazing way to send and receive funds but could cash app give back a little incentive for consistent users?
Great app 5/5
So easy to send and receive money!! Love the boosts and the card!
Easiest app I’ve used 5/5
This is by far the easiest money app I have used. Highly recommended!!!!
Great App 5/5
After using this app for a couple months It’s been super helpful. I prefer this over PayPal any day. No matter the time of day or anything the money is quickly sent.
PayPal once took about 3 days for anything to show up in my bank but with Cash App every transaction is instant. Of course there’s a 1.5% charge for instant cash out with Cash App but that’s better then waiting a couple days for an app to confirm anything through the bank.
Day 31-$C8998 1/5
By King Duke
I have been emailing them and trying to get them to release my money for 31 days now. They won’t let me cash out my money, they won’t let me pay anyone, and they will not allow me to refund anyone a payment but they will allow payments to come in to my account and then the hold that money hostage also. 31 days now and over 20 emails and they won’t help me. The only responds I get from support is that they are handing my situation over to another person and then nothing comes of it, I have not got that responds in weeks now. They are trying to steal my money. They have not closed my account bc then they would have to give me my money back, it’s open but I can’t use it. Can’t do anything with it. BUYER BEWARE AND DO NOT USE THIS APP. Venmo is much better
Cha Ching 5/5
Best thing smokin
Cashapp History 5/5
This is a great app..very simply innovated! I have one change that can be made though. Come up with a way for users to be able to go in the history of cash interactions and delete history. This would be great for the ones who do not want history just lingering around
This app is great easy transfer. Don’t have to go to the bank or anything just sent and done
Good app uses too much data 3/5
I was shocked how much mobile data this app uses. I hope they update it to reduce data usage.
HUGE BUG 2/5
I’m trying to add my new debit card but every time I do it says “invalid card”... but I know for a fact it’s correct.
Sad but true 4/5
I use to love cash app. In fact, I got all my family and friends to join - about 50 people. Then, not only did they start charging fees if you want the money instantly, but now I have an issue transferring money to my bank from cash app. It makes me re-enter my bank information every time. This scares me as to why this is happening. If it’s a security thing, great, but inform your users!!! Now, for some reason, it won’t accept my bank info at all. It shows my bank, but wont set up correctly.
There is only an email to contact for customer service but no phone number! To me, that alone is sad!!! I realize we are in a technological society, but sometimes you still need to talk to someone! There is NO ONE! Emails aren’t secure so why would I want to give my personal info over an email?
So, if you want an app that you can talk to someone if you have a problem, this is the wrong app!!!
I’ve had $50 siting in cash app for a long time, but I couldn’t access it. Finally used it up by sending it to other people. That’s all you can do with this app anymore - switch money back and forth, but you can’t spend it. And, if you want it immediately, and you can actually get your bank info set up, you now have to pay. It use to be free, but sad but true thing is they charge you now.
With other apps now free, I rarely use cash app anymore. Sorry, but the sad truth is, cash app isn’t that great anymore!!!
Get rid of the fees, fix your glitches with the bank (which makes me very leery that it’s being hacked), get REAL people to talk to (a phone number) and maybe I’ll use it again! Until then, there are actual free money apps I’ll be using.
I’ll end with this, I get that you are a business. You need to make money with the app, but when you were once free and reliable, and it all changes, your original customers are going to be disappointed and find other apps. It’s a competitive business... just saying, you may want to revamp your business or your going to lose all your customers!!! Just sad to see a once great app go down the toilet!
DONT EXPECT A REDUND EVER. 1/5
I opened a account to buy something and I changed my mind soon after, it has been 2 weeks going back and forth with “ customer service” trying to get a simple refund of $40, they still haven’t paid me nothing but excuses after excuse, if there was a problem with the bank like they claimed they easiest could have sent me a gift card for $40 and be done with it and they still refuse to give me my money back,
They full of lies after lies, if your sure your goi g to hey something ok fine do it, But if you think your going to cash out and get your money back it’s NOT going to happen
Their nothing but thrives hiding behind a useless app, I deeply regret ever dealing with them, use PayPal their still the best for peace of mind.. SO BUYER BE WARE OF THESE THIEVES.. I wish could give them 1/4 of a star, did only one to get your attention so you can read me review, Please be careful. Money don't come easy we all work hard for it, this app is not with it.
Do not download this app this is an AT YOUR OWN RISK APP!!!!! They freeze your funds so that your money can’t be sent or you cannot be verified then they allow scammers to take your money as easy as 123 but you can’t send $30 because you can’t be verified they also have the WORLD WORST CUSTOMER SERVICE EVERRRRRRR!!!! If anything happens YOU WILL NEVER BE ABLE TO REACH THEM BECAUSE THEY ONLY DO VIA EMAIL, and barely respond.
I tried to send $233 to one of my clients and was able to down to $33 where they then said I couldn’t be verified like really but the other $200 were verifiable! TRUST ME STAY AWAY FROM THIS APP AND JUST GO WITH “”Venmo””!!!!!
Need Alternate Email Option 3/5
I use this app weekly to send money to or receive money from people I know and trust. It’s easy and convenient.
However, I did rate it with three stars:
When I left my job, my employer cut off access to my email account. I also had to change phone numbers from off of my employer so I had a huge issue logging in. Cash App wanted my email and phone number that I no longer used or had access to to log in. I would recommend having an alternate email address being placed on file (like Google does) and having an access code sent to the alternate email perhaps. It would have certainly helped in my situation.
I ended up having to create another account.
By Uncle Ya
Can’t imagine it being any easier to send / receive money.
By Ky's Glammy
I’m giving 2 stars because customer service lacks in support. In the beginning when I originally signed up, I had a problem with my card. I contacted support and they responded and resolved the problem. After receiving my card another problem resented itself and EVERY TIME I’ve reported the problem, the response I receive is that they’ve closed that case and if there is another issue, contact support. So this is going on again and again and again and again. It’s a vicious circle. How do I get help?
Absolutely terrible 1/5
Payments are frequently lost or take up to 5 days to even arrive in my account. Customer service is non existent.
Scammers are on here 1/5
I tried to get a refund from somebody that I bought off of and they blocked my account declining to pay me back the app was great but the people who use this app are scammers
Bitcoin problems 1/5
I bought bitcoin and in order to enable payments/withdrawals they make you scan you’re drivers license (so much for a anonymity) however the app is unable to recognize my ID. Now I’m out the money I spent on the bitcoin and I can’t do anything with it.
Worst app ever 1/5
I’ve been trying to request a cash transfer from roommate rent for days and transaction get denied for both of us due to so called security reasons.. Really?? And now I’m getting an error message telling me “too many attempts trying to register email address.please try later.. email address is already registered.. this app has not worked since day one. I can’t get any emails answered.. no customer support whatsoever. I got this app thinking it’d be easier to get parents/friends to send money to each other and nothing..
Super convenient 5/5
Love using the cash app vs PayPal! Faster, simpler and less hassle!
Bad app and no response from customer service 1/5
I tried using this app on multiple occasions, to no avail. I received notifications that payments were declined. Which I had already known because, the merchant had informed me at the time of trying. I sent an email about the issue and receive a response that someone would be in contact. I tried to use the cash app card again. This time it said my pin was incorrect, I tried as a credit card, again it was declined. I also noticed that my balance was at $0.00. I sent another email. I received a response that I needed to reopen my previous complaint because it was closed because I hadn’t followed up on it. I was expecting a response like they had told me, but instead of responding, they decided to close the case and do nothing about my missing money. I have about 7 transactions showing on my account, but not one of them have been approved for processing. A total scam app and customer service.
No PayPal drama no Venmo scams. 5/5
I love it, it’s easy it’s simple there’s no con hustle or somebody trying to make money off of you. I’ve used it for iTunes I just received my Cash App visa card. And so far it has been probably the greatest thing since Facebook. It’s like a bank, and I decide who where and what it makes access to sending money to my family and friends easy for birthdays holidays and it’s so simple. I haven’t tried it for any of my Amazon or store apps but I’ve heard good things I just ordered a pair shoes off of it and it worked perfectly. And for everyone that I get to sign up I get five bucks, if I could buy stock in this I would. Plus I don’t have to put in my Social Security card number etc. all my information in my eye color my height. It’s just like sending a text or receiving a text to get money with no drama and no huge fee
The bomb 5/5
By Sy Sy _45
I love it
By Anna Armenta
Just really mad because I invited a friend him or me NEVER got my $5. I mean the app is good but just never got my $5.
Love Cash App 5/5
It’s super easy, convenient and secure. I love being able to send $s with a few clicks. If you have a family budget, this makes dishing out the $s each week or month a snap. Keep up the great work SQ!!
Keep canceling my payments 2/5
I don’t understand why every time I receive a payment I get it sent back saying that it’s canceled that the funds have been sent back to the receiver I don’t understand it but other times I can get a message saying that the funds has been added to my account could you please help me with this please
Great no complaints yet !!!!!!!
Quick and Easy 5/5
Makes payback, pay, and money managing easy.
Awful app 1/5
When u receive money it should be available in your account latest by the next day. I couldn’t get the money I received until Friday and I got it Sunday. Pro tip use an app that’s reliable like Venmo
DO NOT USE THIS APP 1/5
My account was hacked without and I have lost over $300. After talking to the customer service people I have realized just how unsecure this app really is. I will never use this app EVER again. I have to get the police involved and everything. Save yourself the trouble and never ever EVER use this app!
So far so good. 5/5
Cash app has been nothing but great and convenient. Hopefully they stay great.
SCAM WARNING 1/5
Cash app and itself did not scan me but got scammed through Cash App. In trying to dispute my claim, and get my $850 back cash app closed to my account without any explanation. THATS RIGHT I TOLD THEM I WAS ROBBED AND THRY CLOSED MY ACCOUNT!!!!
Prepaid cards 2/5
Y’all should fix this to use prepaid cards 🤷🏾♀️ just sayin
There is no real person to talk to I lost money and they can’t tell me where it has went and then on top of that when you try to call someone on square up you have to have a customer code or make and account like come on
Almost 5 stars 4/5
I love this app. My only complaint was when a merchant needed to refund $400. Because the charged me twice. It took over 3 weeks to get my money back. But, I did finally get it back. It is frustrating to deal with customer service only thru email but overall I am very happy with cash app. !
steals your money $C8998 1/5
My sister has an account that will allow money to go into but isn’t allowed to cash out. So they are stealing money from her! It has been over 30 days, she planned on having extra money for Christmas and with no luck hasn’t been able to get her own money out of it! No response for 30 days!!! Do not use this app!!! Ever.