Caviar - Order Food Delivery

Caviar - Order Food Delivery

  • Category: Food & Drink
  • Release Date:
  • Current Version: 4.102.0
  • Adult Rating: 4+
  • Developer: Caviar, Inc.
  • Compatibility: Android
  • Links: Google Play Store
4.76315
4.76315
155,008 Ratings
$ 0

Caviar - Order Food Delivery App

Get food delivered from curated lists of local restaurants right at your fingertips with Caviar. Enjoy quality dining at home and make any night a special occasion. Your first delivery is free. Also, receive $10 off your first order with the code TENONFOOD on orders of $35 or more. TRUSTED AND EXCLUSIVE RESTAURANTS Choose from many popular local restaurants and exclusive eateries you won't find on other delivery services -- from local mom-and-pop to Michelin-rated and The Infatuation picks! DEALS AND SPECIALS Regularly check in our app for new restaurants, special deals, and exclusive benefits. If you are a DoorDash DashPass member, you can use those benefits on Caviar, too! NO-CONTACT DELIVERY Deliveries are now left at your door by default and you have the choice to select "Hand it to me" if you prefer. If a no-contact delivery is requested, the Dasher will know you want them to leave your food in a safe place and alert you when it's ready for pickup. REAL-TIME TRACKING See when your order will arrive. From food quality to prep-times to traffic to weather, we've factored in all the elements that come between you and your food. SCHEDULE DELIVERIES Advance ordering allows you to get your food when it's most convenient for you. NO MINIMUMS Order as little or as much as you want.

Caviar - Order Food Delivery app screenshots

Caviar - Order Food Delivery app reviews

  • So far So good 5/5

    By cwoodster1991
    I have been ordering meals frequently and I’m very happy with the accurate delivery and warm food! I’m very pleased and certainly hope the streak continues.
  • Bad service 2/5

    By Dionysis Zindros
    The service is very slow and the food arrives cold almost always. Sometimes they promise to deliver and one hour later you find out that your order was canceled because the store was closed in the first place. Overall I've had bad experiences with both Caviar and DoorDash. However this is pretty much your only option in the US.
  • Fast and friendly 5/5

    By claraevev
    Love it!
  • Horrible customer service 1/5

    By AndrewJ78
    Working with their customer service, calling, chatting, etc has been a horrible experience. I have clearly explained what was wrong with my order, how I did not receive my order and even provided photo evidence of the issue. I've contacted multiple times through chat and was told I would be contacted in 24 hours as the issue has been escalated. Instead I found myself having to call them back and after explaining my issue and having provided suffice explanation and evidence, I was hung up on because they did not want to continue the conversation.
  • Poor service 1/5

    By a thankful teader
    Waited two hours and no delivery from Chopt.
  • Took my money 1/5

    By Neniesan
    Shows the driver at the store location, he picks up my food and drives home. I have a screenshot of him going the opposite direction of my home and then my order is cancelled due to delivery issues. He got a free meal and I’m still waiting on my refund.
  • No codes work 1/5

    By Terintila
    I really never write reviews but I saw an add using doordash for 25% of the first order, I got the app, tried the code, didn’t work. I tried the newthirty and the cooltwenty and neither worked either. I redownloaded the app to see if it was a glitch and got a new promo code CAV20 I tried that and it didn’t work either.
  • Can’t pay for dashpass, can’t not pay for dashpass 2/5

    By Timmysstones
    I tried paying for dashpass because I was tired of the fees. Except the app was preloading some card that it wouldn’t accept. I tried changing my Apple Pay default card, but no luck. I was told to change it on the website, which promptly disconnected me from support. Sweet. Thanks.
  • Downhill since DD took over 1/5

    By Alichia421
    Ever since Door Dash took over the reliability of this app continues to decline. Not a single delivery person follows instructions and I continue to require refunds for missing or wrong food.
  • Great app 5/5

    By hamster42089
    Love itn
  • Fast 5/5

    By Terrell V.
    Caviar does not delay orders to get you to pay for a shorter delivery time. My orders ALWAYS arrive sooner than UE.
  • WORST FOOD DELIVERY APP EVER!!!!!!!!!! 1/5

    By toftbxxjj
    I WISH I COULD RATE THIS APP A 0.0000000 STAR BECAUSE THEY TOOK MY MONEY CANCED MY ORDER AND NEVER RETURNED MY MONEY! I’m having a hard time reaching anyone to help me every agent said unfortunately at this time we can’t further assist you I spent 89$ wow couldn’t even get a free meal the resuturant closed and I bet the driver kept the food!
  • Don’t Use! 1/5

    By dttsffyh
    Absolutely do not use this company. If there’s anything at all wrong with your food, they do not give you refund. Doesn’t matter what it is. They simply take your money and run.
  • Pricing 1/5

    By tehtyana
    I just spent 30$ on a burger milkshake and macaroni bites 15$ more to use this app that’s a lot
  • They lie about delivering directly to you 1/5

    By april_dc
    There’s banners all over the app promising “Direct delivery, always on Caviar,” but turns out this is lie. Today I watched my delivery driver “pick up” my order (got the text that the driver was heading to me) and then sit at the restaurant for another 30 min, then drive across the city in another direction, and sit there for another 10-15 min. I contacted support to ask what was going on and the agent said “sometimes we do group deliveries.” I responded that right underneath the live map of the delivery driver there was a banner boasting direct deliveries and the agent said “I’m sorry for your confusion.” Yeah me too.
  • Horrible service 1/5

    By annag712345
    Tried it once, worst experience with any food delivery app. My order went through fine, said order in process, dasher picking up. Then I get a call from dasher saying the restaurant didn’t receive the order, some issue with the system so they are canceling my order. No offer to reorder and send another dasher or anything. Seemed they wanted me to say thank you for a full refund. It took them over and hour to tell me I wasn’t going to get dinner tonight. Of course I should get a full refund they did not provide any service. Deleted off my phone, would NEVER use again or recommend. Spoke w customer service who did nothing.
  • Recommend using DoorDash app 1/5

    By d37wolff
    This was the worse experience I’ve ever had ordering online. I had to cancel a order because I forgot something so they issued me a refund which was fine but when I went to reorder they charged my a delivery fee and service charge which were not on the original order. I ended up having to talk to 4 different people to try to straighten it out. Now they have refunded those charged but I can no longer access the information on my order so I don’t know it’s going to come or not
  • 15% fee for operating costs…? 1/5

    By ayebee!
    Absurd. Only using Caviar because I have a gift card. Even then a $50.00 gift card is really only a $42.50 gift card in Caviar Dollars.
  • Terrible 0 1/5

    By marra1030
    Tried using promo code. Valid but doesn’t work. I’ve spent a hour and 30min on the phone with customer support for that, then had to call right back because it would process my payment methods (Apple Pay,debit ) This app is poorly managed would be best to just get rid of the app.
  • Can’t see ratings 1/5

    By TrapLordFerg
    Impossible to filter out terrible restaurants. Why do you not show restaurant ratings like DoorDash does? Wasting everyone’s time.
  • Thank you for not over charging 5/5

    By kkellycarter1
    I understand that we must pay for convenience- and I just truly appreciate that Caviar doesn’t take take advantage of this fact, unlike other delivery apps.
  • Me gusta 5/5

    By Xx420xx69xX
    Iz gud
  • Very poor 1/5

    By upset jugg
    This app is unrealiable order never come and you can’t even get a refund only credit .bad customer service as well would not suggest
  • Promotional push notifications are sent even though I have them off in the app 1/5

    By Brett Lider
    Promotional push notifications are sent even though I have them off in the app. I get frequent promotion notifications from this app. I just checked my settings and only delivery notifications are enabled. So there’s either some bug or the developers aren’t respecting my preferences.
  • Two-factor verification 1/5

    By sharee--bee----ok
    I placed the order the first time an hour ago and when I checked back on the app to see where it was I saw that it required twostep verification. So I just start all over and wait all over again.
  • The poison of DoorDash 5/5

    By NakedChoke
    Was the first food delivery app I used and it was great. And then… DoorDash All customer service disappeared when they merged
  • Thank God for competition 1/5

    By Ettu_Brute
    TryCaviar is horrendous. No problems yet? Lucky you. Just give it time. Caviar has the worst customer service on the planet. Not helpful, slow, and exceedingly stupid. Delivery person/restaurant screw up and only half your meal arrives? Beware. If that happens 2 or so more times, they will place responsibility on you the customer. After a week of ordering nice meals and either mine or my girlfriends dish not showing up, the employees at Caviar decided that I was either a scammer or too much trouble, and simply denied refunds for missing items. I found Uber eats to be a far superior service, with much better customer support, among other perks for customers who use the service regularly. Unfortunately, there are two restaurants I like that are only on caviar. In the past I punched my nose and placed the order which of course eventually went wrong with no recompense for me. That was the final nail in the coffin for me, I will never order through Caviar again. Congrats to Uber on the 5 figure delivery account.
  • Incapable of delivering drinks with food 2/5

    By LittleWyn
    If you want to pay for a delivery subscription where the delivery people repeatedly drop off your food but forget to pick up and drop off your drink with the food… this is the app for you! If you love eating a hamburger without the milkshake you ordered. Or if you love eating Indian food without the mango lassi you ordered! This is the place. The good news for you is caviar will credit you for the missing idea so you can use the credit to buy more food and drink where they will forget your drink only issuing you more credits towards beverage-less meals! Not to mention all the food waste you can create by have unconsumed beverages be thrown in the trash by the restaurant you ordered from. I don’t know how complicated it is to pick up food. And I have been told by customer service that the dashers do see your order! The good news for teh dashers are that they get tipped in advance so it really doesn’t matter to them if they forgot your drink.
  • I’ve turned off promotional notifications 2/5

    By Thatoneguyoverthere
    But they come through anyway
  • Unorganized 1/5

    By Davidt1992.nellie
    Ordered food and was never delivered. I called the restaurant and they said they don’t work with caviar.
  • poor experience 1/5

    By Adrian_loves_apps
    delivery went to wrong address on different street and was not recoverable. Customer service didn’t help or refund.
  • First order; bad experience 1/5

    By 'tyty'
    We ordered from one of our favorite restaurants that we know and love. We have done pick up before by calling and different apps, and never had any issues. Used caviar to save some dollars on our first order. Scheduled pick up for 12:30-12:40. We arrive at the later end to be safe. The restaurant panics as they haven’t even started our order. Food is done about five after. Unfortunately we weren’t picking up for only ourselves but for a birthday get-together so we felt awful showing up late. I raised the issue to Caviar and they offered $10, which barely covered the restaurant tip. I suggested they offer a larger credit as I believe my time is worth more than $10, but they told me that they have a “system” for determine make-up credits. If pickup food being 30 minutes late equates to $10, I can’t imagine how bad it has to be to get more. Spoiled food maybe? The yogurt that came with the biryani was seemingly curdled so maybe I should have brought that up to Caviar. Then I’d get a life-changing windfall of $12! Anyway, we probably should just call the restaurant directly. Lord knows DoorDash/Caviar doesn’t deserve our money — the restaurants do. Lesson learned.
  • Nice app 5/5

    By hdudocoen
    Cheap eats good quality restaurants
  • Terrible customer service 1/5

    By lisajag01
    If I could give it less than 1 star I would. It used to be a good app and I have placed numerous order through them for years without problems. This has changed drastically !! Terrible and rude customer service that doesn’t help and deactivates your account if you complain about anything. Been trying to get an answer for why my account was deactivated but apparently it’s against the rules to order food and pay money for it.
  • Easy 5/5

    By Double Eagle Ruby 2022
    Very easy app to use!
  • Excellent customer service 5/5

    By Madshey
    The customer service on this app is amazing. Some of the other apps you can’t speak to a live person. The chat on this app makes things much simpler and they are very helpful.
  • Misleading ripoff 1/5

    By Fhjufbjjffhkk
    This company (and DoorDash) have a misleading promotion going on right now. It promises to offer discounts if you spend a certain amount, but gives me no way to check the status. Classic bait and switch. #FTC #Federal Trade Commission
  • Consistently advertises restaurants out of my area 2/5

    By scp526
    I agree with other reviewers this app has gotten worse since merging with door dash. Restaurants that used to deliver to me now say I’m out of range, but they keep showing up as options when I’m searching.
  • Scam 1/5

    By mamasharkk
    This app won’t let me use any of the promotions it has given me. Total scam.
  • ZERO customer support 1/5

    By ebayusr
    Customer service is a joke. Anytime something goes wrong, like a pick up order being accepted only to show up and find the restaurant closed, a simple refund requires 20emails back and forth with an agent who despite having already been provided all necessary account info keeps asking for more down to your billing address on credit card. For something that was not my error, why are they so awful?
  • Lovely service and great food 5/5

    By shaineeraemurpht
    Food cam excellently prepared!would order again
  • Reliable and local 5/5

    By buy it
    Always reliable and local
  • High quality food?? 2/5

    By Mariah's My Girl
    I was hoping Caviar would give me restaurants a little finer than Yoshinoya and other fast food restaurants.
  • The best 5/5

    By alexremann
    The best one!!!
  • Menu 1/5

    By Doogie 777
    Menus are not done well Promo code entry is hard to get to
  • Intro Promo Codes don’t work—waste of time 1/5

    By ryfkoi
    I got a flyer in the mail for a 50% discount (CAVLA22), so I downloaded app and decided what I wanted, then entered promo code and App says promo code is invalid (though it met all minimum purchase reqs., I’m a first-time user, and code was not expired). Then, next day I try again and see that within the app there is a promo code (50NEW2) being advertised for 50% off first two orders of $30+, so again, I decide what I want and go to check out…and again it says “invalid”—for the promo code advertised within the App! I tried both promo codes with multiple restaurants and still says code is invalid. So lame and such a waste of time. Will not use or recommend this App—such a terrible use of marketing, like why even send me a flyer or list promo codes if they won’t work?
  • Insane fees 1/5

    By Plilch
    All these services are garbage.
  • New “Promo Codes” don’t work 1/5

    By Santa's mistress
    After downloading the app with that enticing $10 off your first order and 30% off your first two orders promo they tell you about I decided to use it and what’d you know, it doesn’t work. Lol. Uninstalled
  • Front End Issues 3/5

    By EmElJee
    Lots of off-color spots like empty, non-interactive buttons.