Rewatch Issues 3/5
By Current PBS Supporter
Please fix this problem! The app does an auto play to the next episode. Not normally a big deal but if I fall asleep watching an episode, (which I do frequently) and I want to go back to watch what I missed the app does not allow me the choice of “Resume” or “Start from Beginning” because it thinks that I watched it all. So when I choose “Watch” the episode comes up but the blue play line is at the end of the episode and has only a second before it goes to the next episode. If I very, very quickly get my finger on the end of the blue line and quickly slide it to the left I can watch the episode wherever I want to start. But if I don’t do it quickly enough than it goes to the very, very end and then it automatically goes to the next episode. There is no way to rewatch an episode from the beginning after you have watched it to the end. Many times I thought I was watching an epic of my choosing when in fact I was watch the next episode. Even when I’m aware of what is going on it is hard to get it to start from the beginning via the slider. As crazy as this sounds I often have to go to the previous episode of my choosing and start that one which is has also run to the end and slow the auto play to take me to the next episode which is the one I really wanted to watch. This is all very dumb. Can’t you all fix this or at least allow a person to turn off auto play which is really not the problem. What we need is a choice to play from the beginning even though a person has already watch it before. Please, please fix. This is maddening.
Also the “Recently Watched” is not working for season 5 & 6 of “The Good Wife”. Not really sure if it’s those specific episodes or if it was working for the other seasons and just stopped. Please fix. If the service was free I wouldn’t expect as much but you people are debiting my hard earned money each month and I expect more than what I’m currently getting.
Please Fix!!! 1/5
This app was perfect until the last update. Before it would show which episodes had been watched and kept your place in an episode even after closing the app. That is all gone now. The worst part is that it freezes very often making it almost impossible to watch anything. I never had that problem at all before this update. At least please fix the freezing issues!!! Adding the other features would be great again too!!!
Cannot be opened 1/5
By john anim
I cannot open the app. Everytime i open the app, it will automatically exit. Untill now i cannot open the app.
Bull crap 1/5
So i have to pay to watch shows on top of my cable bill thats crazy thats abuse everyone should boycott this crap you guys make enough money this is horrible CBS should be ashamed and embarrassed for abusing its viewers this way
Two thumbs down I can't believe cbs expects you to pay for their live stream commercials and all when you can watch it for free on any television set.
Got charged for a “free trial” 1/5
I signed up for the free one week trial so I could watch criminal minds yet I was charged literally 2 hours after I signed up.
Not good 2/5
By Mimi Wade
Got this app hoping to be able to watch shows that we were behind a few seasons on. The app can’t seem to keep your place and it skips episodes completely. You have to mess with it so much just to get to a missed episode because it won’t load then in the right order. Too frustrating! 😠
Twice weekly I have to uninstall and reinstall the app because it stops playing anything... pretty annoying considering I have to pay to use this app... ABC app is free and I have never once had to uninstall and reinstall their app.
My show kept stalling, but of course it had no issues when it came to commercials.
Video NEVER works 1/5
I’m extremely disappointed with the app!! The video stream NEVER works!!
Slow, full of ads, keeps crashing 1/5
One of the worst apps I’ve used to play videos. Total waste
Tried the free demo and will be cancelling immediately 1/5
Was super excited for star treck, which they force you to pay to watch I. Addition to what you already pay in your tv bill. I was annoyed but the sow is really quite good and might have been worth it, however the app itself is AWFUL. It glitches on EVERY commercial break so you have to scroll through the timeline and maybe get to watch some more commercials. This is seriously feeling like I’m paying to be an alpha tester for garbage software. How can a media giant like this excrete 💩like this? So disappointed.
Now app won’t work, just crashes 1/5
I try to open the app, get a dark screen, and 30seconds later, back to my home screen. I told the app support, but nothing is still done
This app is buggy on the Apple TV — constantly requiring you to restart your Apple TV to reboot it and update the content. But it’s even worse on the iPhone. Awful, buggy, freezes up, plays the wrong shows. It’s terrible.
Dumb App 1/5
I do not understand why I have to pay for this app subscription when I have cable. NBC, ABC, even FOX don’t require a subscription. My HBO GO monthly rate is lower than CBS with commercials. I would understand if I weren’t a cable subscriber, but I am.
Currently streams - just no ap icon 3/5
By Happy tot
Now works;). Had to get payment confirmation.
I love it 5/5
All I want is news so with this I get news and more for a very low cost on all my devices!
Works better than other networks, but.... 4/5
Really needs Download functionality to be great, Netflix/Showtime/Xfinity offer it why not CBS?
Garbage app 1/5
It baffles the mind as to why any numb skull would pay for this garbage app, which never works correctly. I’ve just gotten off the phone with customer service. Now granted the guy was nice but did literally nothing to fix the constant streaming issues. They blamed my internet service (news flash, this is not only the sole app that I have to pay for, it’s also the only app that has constant issues. I will alter my review if their so called “email fix” comes through in a timely manner. Knowing CBS, that will not be the case..
By John one star
I never write reviews. I had to write this one.
This is without a doubt the worst app I have ever tried to use. I am not surprised that canceling after six days is as difficult as everything else has been. When I was unable to cancel in my accounts in Apple TV I called the number for CBS ACCESS support and was told they could not cancel my account. This app and all that goes with it is very very bad.
CBS makes you PAY to watch shows even if you have a cable subscription. I decided to do the trial and immediately cancel it. When watching shows and they go to commercial, they crank the ad volume way up so that it is almost deafening. I must say this app is one of the worst of the worst.
Used to be extremely happy 1/5
Up until two weeks ago I was extremely happy with this app. Ever since, it will not play any selection and as a premium paying member I am inclined to delete the app completely and cancel my subscription.
The only thing the app will do now on any of my devices: iPad, Apple TV 2nd Gen and 4th Gen is either spin or give an error message stating that video can not be played right now and try again later. I have restarted my router and modem several times along with uninstalling the app and reinstalling with no luck. Will give this one more week then cancel and delete if the problem can not be restored. All other streaming apps work fine.
Crash after crash. 1/5
Simply crashes over and over.
Have connectivity and on iPhone 6s with most current iOS, yet no go.
Very buggy 1/5
Freezes all the time not worth it.
Freezing and ads 1/5
This is the only app that lags when I’m using it with chromecast, IT KEEPS FREEZING. I pay for this garbage app the least they could do is make it work properly. Also, it doesn’t save your spot if you have to close it. Too many ads.
Garbage. Skipping plus commercials equal PITA 1/5
App crashes mid-show. Open it again to figure out where I left off and have to watch ~20 commercials before getting there. Garbage.
Just a quick update. App crashed again and I’m watching commercials again. Sweet. Unfortunately I can’t go below the original 1 Star rating. Garbage.
I never write reviews, but for the past two weeks I have not been able to watch any shows. The lineup shows up and I have full access to everything that I COULD watch but none of the shows play. I don’t pay for cable, I pay $11.99 a month for unlimited commercials. I completely rely on this to work for all my fave shows. Hopefully they fix it soon.
Although I have been without it for two weeks on my AppleTV, it works on my iPad. Usually if it doesn’t work one day CBS is quick to fix it the next. I find it ridiculously obnoxious that it hasn’t been fixed yet, but I’ve been a satisfied customer for two years now. I hope that helps someone.
No Stars 1/5
By Loose CBS
Never watch their programs because they charge NBC & ABC
do not charge sad I’m sure CBS has lost a lot of viewers had to select one star my choice would be no stars
Does not work on iPads 1/5
By Disappointed on Mothers Day
What a waste of an app... I cannot watch anything. The app just goes to black. I tried to watch CBS.com and I was forced to download the app that does not even work. I tried installing it 3 times. Oh well back to Netflix
Terrible App 1/5
I’m literally going to finish the show I’m on ASAP and cancel before next cycle. The app is so glitchy and there are so many ads. In a 19 minute program there are four commercial breaks with anywhere from 3 to 5 commercials per break. I can literally find the show on YouTube and watch it with one add maybe every three videos. There is no way I’m going to upgrade to the 9.99 plan because it’s not even add free. If you pause what you’re watching, good luck getting it to start again.
Black screen terrible 1/5
By Grn Money
After weeks of trying to watch cbs and only getting a black screen, I’ve deleted the app and won’t watch it again! Hello, netflicks.
I can’t even get the cbs icon to work. It won’t come in on my computer or my IPad. I can get abc & nbc BUT NOT CBS! Nothing comes in. HELP!
CBS App for Apple TV 4K 1/5
Is anyone else having issues with running this app on a 4K Apple TV box? The app requires a reboot for it to work daily. It loads up but won’t play a show , clicking it just brings it back to the menu. The worst part is we pay for a subscription! Fix this please!
Love CBS, loathe the app 2/5
By Kincade iPod
I love CBS and the lineup of great shows. However, this paid app freezes, closes and even refuses to open ~85% of the time I try to use it. If I didn't have to use the app to watch some of my favorite shows, I simply wouldn't put up with the app problems.
I already pay for cable!!!!! 1/5
By Sad Fios
You have the nerve to charge me again for something I’m already paying for! At a hefty price I might add! Try signing in the service provider area...NONE of the options work because this app is only meant to charge more for so called “all access” which is watching shows you’re already paying for on cable that have been previously included and are still included by other networks. NO. Bye CBS
Restarts episodes after closing the app 1/5
By kiss me 1335
It’s so annoying that very time I close the app the episode starts again not like Hulu witch I have to what works perfectly and is a better app all around
Worst service. Stealers 1/5
I randomly discovered payments coming out of my bank account after 4 payment were taken and I never signed up under the bank account the money was coming out of. When I notice this and explained via email what was going on, receive an apology and an offer for a free month, I politely declined and asked for a full refund of $23.96 because although it was $5.99/mo, I was paying for something I never used. They refused to refund me my money for service I couldn’t even sign into then after many email back they gave me $17.97 because they can’t possibly lose that $5.99 of stolen money. I DO NOT recommend this app to anyone. This CBS app is the worst purchase I’ve never made.
Absolute ripoff 1/5
By Eat garbage
Six dollars a month for CBS, are you crazy. I already pay for 200+ channels through spectrum now I got to pay six dollars extra to watch this crap on Apple TV, instantly deleted.
By Be Mc Dee
have fun trying to figure out how to cancel your subscription. I’m a millenial and it took me 25 minutes. surprised it doesn’t violate unfair and deceptive business practices
I agree with deleted immediately guy. 1/5
By deleted 1 star
Too confusing and somewhat deceptive. I deleted after 5 minutes.
The CBS paid streaming app is really bad. It’s constantly crashing and just doesn’t work. So many glitches. Warning others it’s the worst streaming app I’ve used. I’m going to cancel. Hope they can get it fixed.
Only get error message when trying to watch 1/5
All shows give me a fatal error message feather than loan. Waste of time. Other network apps work fine.
Fast loading great programs 5/5
Two of my favorite evening programs air on CBS. Using this App when I travel is perfect.
App can't login and CBS refuses to help 1/5
By Back to school
We joined using the convenient "use social account" feature. The app and website insist on us updating user account profile (personally identifying information, intrusive) before allowing a login. This feature is broken on the website, and leads to "account already exists" in the app. Duh! Either way can't log in. Email support said they can't help.
Deleted in first 5 mins. 1/5
Nope. Not watching lots of commercials. That’s the whole reason I gave up cable.
Fatal Error 1/5
I’m a paid subscriber but I can’t watch anything as I get a “Fatal Error” message when I try to watch a video. I have an iPhone 6 Plus.
Commercials in paid subscription. 1/5
Shouldn't have to PAY to watch commercials and not just one but several.
Ready to delete! 1/5
Cannot seem to watch live tv anymore to watch am news from this app. Must I pay for all access to do so? On very tight budget so that won’t happen!
Completely disappointed 1/5
For the first few days I was able to use the app on my iPad and Samsung TV without any difficulty. Then it began to freeze in the middle of shows (not buffering) and I wouldn’t be able to start playing the show again unless I rebooted my iPad. Then even rebooting wouldn’t work, and the contents of the app would disappear. When I would try to bring the app up on the TV, all that would appear would be a black screen. Today, in the middle of an episode of “Madam Secretary”, the show stopped and the TV screen went black.
I’ve never had this much trouble with any other app. EVER. I’ll be deleting the app and canceling my subscription.
Needs improvement 1/5
I have reinstalled so many time I stopped thinking about the problem. Today it won’t reinstall. Just dark screen on the App page just the cloud no circling. Annoying