Signed up and changed twice 1/5
I signed up for basic level and then upgraded to commercial free and was effectively charged twice. Then I try to log in and I am asked to sign up and pay again!!! What gives!
Aweful streaming 1/5
I had nothing but problems with cbs. Loads of commercials and not the best content. Dont waste your money, especially if you want to do no commercials...too bloody expensive formwhat you get...thanks but NO THANKS
Stuck on the first ad... 1/5
Have tried 2x the past month to bring up Y&R, video stuck on first ad, all we get us audio...???
Why am I paying twice? 3/5
I already have cable and now have to pay more to watch shows I like online. Sounds like someone is greedy;-(
You guys are doing a great job but.... 3/5
You guys are doing a great job, but, I really feel that everything on CBS should be free to all of your viewers, as long as there are commercials. Having certain shows be only on subscription is pretty ridiculous. I would watch a lot more of this channel and sit through more commercials with your advertisers in exchange for watching Twilight Zone and Piccard. Pretty shameful that a public network is being used this way and pushing so many other people out of the framework of watching these television shows. It shows your corporate greed!
Stephen Colbert episodes 4/5
Today’s date: February 19, 2020
I don’t see his Monday or Tuesday episodes.
FIOS Issue 1/5
By Lovely Nic
Did the most recent update and now it is not letting me watch live tv. It says “ Sorry, CBS is not currently available through your tv provider”. Really CBS? It was available on Friday. This only started happening with the newest update. This needs to be fixed!!
4.5 stars? 1/5
My wife and I were excited and looking forward to watching Picard. Signed up for CBS All Access, downloaded the app, downloaded episode 1, and... 10 minutes in it froze and went black! Deleted, re-downloaded, 10 minutes in froze and went black. Uninstalled and reinstalled the app, downloaded the episode, and guess what? Ten minutes in it froze and went black. Tried streaming and we only made it 8 minutes in before it froze and went black. Tried episode two. This one played for 5 minutes then the screen froze while the dialogue continued. This continued for 10 minutes into the episode before it froze and went black. What’s funny is I see there’s a lot of these same complaints from all the way back to CBS All Access’ launch in 2014. What’s also funny is the App Store says reviews average to a very satisfactory 4.5 stars, but all I’ve been seeing are two stars or less with a lot of the same complaints I’m listing here. Save yourself the frustration. Wait for your show to come out on Blu-Ray.
This app is awful, especially considering what a huge network CBS is. The app stalls, hangs up and cuts out more than it plays! I may have to give up some of my favorite shows!
Loving it 5/5
I”be been watching young and the restless from the very beginning, I never miss the show ,especially now that they have a CBS app: One of these days I would love to play a small part on the show, it’s on the top of my bucket list. Don’t ever take this show off the air because I have an addiction that would be hard to break,
Thanks CBS and thanks to all the cast that make Y&R the best show on daytime TV.
I downloaded 10 episodes of my favorite show. They downloaded to my device and I am unable to watch them on the plane. Can’t find any information about how to troubleshoot. Completely stinks
No funciona 1/5
La aplicación no funciona. No puedo ver nada. Desinstalada.
Great shows terrible service 3/5
Please fix the glitches and commercials. It is more like watching a commercial for poltergeist than watching two or three of a normal commercial.
JL is waiting 5/5
That’s Jon luke Picard.
App crashes 1/5
Was a great app to watch all my shows but now it keeps crashing every 10 minutes or so. Takes forever to watch a show. Would be leaving a 5 star review but until the crashing is fixed have to leave a 1 star review
I love the app, but there are too many commercials! It takes forever to watch the program! Narrow it down to 2, then I will watch more intently!
Worst app ever 1/5
I downloaded this app on my Xbox1 and it was horrible it freezes all the time and replays the same commercials one time the same commercial for ten minutes and then gives me a playback error I would have given them a 0 star but I can’t I downloaded it on my phone just to write this review worst app ever, CBS should fire their app department or better yet outsource it to Netflix or Hulu. I love Picard but I will not be paying for CBS
I don’t know why I cannot get The Big Bang Theory on my CBS when it is a CBS show?
Great Content, Horrible Software 1/5
CBS All Access does have great current and past programming I like the content for TV shows better than Netflix and Prime.
What drives me crazy is the app constantly locking up requiring me to fully close the and restart the program I was watching. If you don’t, it restarts the program from the beginning. The crashing seems rather random but grows worse the longer you stream the app.
The app interface really offers no controls, it’s just play or don’t.
In comparison, I watched Netflix for hours yesterday with no problems. While watching CBS this evening, I’ve had to restart software approx. two to three times an hour.
Response from creators??? Where 🤷♀️ 1/5
By T Trehan
This app has more failures than any ive ever used! ! Considering that I pay a monthly fee for the service you should offer a refund after so many “technical difficulties” in a month!!
Good luck trying to change anything on your account,because it tells you to use the device you opened your account with 🤬 I only have two devices ,and I tried both with the same result!
Sound goes out and in a lot 3/5
I’m not sure if this is the freezing that being talked about, but the sound keeps going out and in several times almost annoying enough to switch channels , very frustrating for a tv I pay for. Please fix it would be an awesome and welcome pay channel
So far it is the worst 1/5
So far this is the worst streaming app I have ever used. It’s so bad I can’t even use it. Wherever I download an episode or I am streaming it, the stream lasts for 2 minutes and then the app just dies and closes on its own. So very frustrating. It wasnt always like this but it has been this way for months now.
No mirror support 1/5
Found out today from support that the app doesn’t support mirroring on a tv from an apple device. My dish app does, my free NBC app does, my ABC app does why on a service that I’m paying for do they not support it? Told me to buy a new TV that has the app on the Tv.
Fire who ever maintains this App 1/5
This is the worst app I have ever downloaded in 7 years!!! Freezes all the time. You will be watching a tv show and then when one of the commercials comes on it might freeze and you literally have to shut the app down and restart it. Who in the world hired their tech department!!! There is good stuff on this app but looks like CBS thought the app would take care of its self!! Hulu, Netflix, Prime, and other app don’t freeze... very amateur of CBS!
CBS AllAccess 2/5
By Tio Gritty
Sluggish UI/UX. While scrolling through titles, many instances where it freezes momentarily before catching up and then it passes by intended selection. Frequent crashes but most of the time it needs to be zapped completely in order to resume sluggish scrolling. Once selected title starts, it's fine, haven't experienced any crashes mid-show. Please address these issues. For $10/mo I expect a good experience searching for titles to watch. This isn't what this household is getting.
How do I cancel? The app freezes and doesn’t sync well with our tv. I go to account in settings and there is no place to cancel.
App won’t open 1/5
My app won’t open and I can’t seem to find any help!
It seems to be an ok app
Sad App quality 1/5
Sometimes it mirrors to my tv sometimes it won’t. Sometimes it plays sound sometimes it won’t. Sometimes it restarts from the beginning every few minutes. Seriously I can’t believe this is what you get from a network app!
Poor download ability 1/5
By D Duesler
This app is horrible for down loads and play back. I think they need to work on this a lot more before charging for this poor service.
Everything buffers but the commercials 2/5
By You are kidding me!
But hey, great Geico commercial (I’ve seen 9 times in 10 minutes because the app keeps freezing and restarting the same episode from the beginning)!
NOT All Access 2/5
The name is misleading. Several shows have only select seasons. Many shows go months without new episodes. During that time it’s a good idea just to pause the subscription. This application is also missing several common features available from other services like profiles and a watchlist. I’d say overall it’s poor.
Commercials are very irritating 3/5
By Tech in the car
The app works ok with no significant issues. It's nice to be able to watch shows on my iPad. I understand that CBS is a business and they need to bring in revenue. But I am paying a monthly subscription. Having ads on top of that is irritating. Especially when the only way to stop the ads from playing is to close the app.
Love the shows, HATE the app 2/5
The shows on CBS are some of our favorites. But this app is BEYOND frustrating. Most every time we go on it it first gives an error code. We go out of it and try again. Once we finally get on a show it begins to stall on most every show we watch. Extremely frustrating!!! We pay for this app. Come on CBS...you have one job!
When It Works, Very Slow Load 1/5
I use the CBS All Access infrequently. Today, I planned to watch one of the CBS original production, which was ok initially, although a cumbersome get-to-the-program process and very S L O W to move and load. However, now (in the middle of an episode) it has been impossible for several hours to continue to watch due to “...an error occurred during playback...”. CBS AA is a paid subscription service so this kind of incompetence is unexpected.
I have been trying to delete the monthly reoccurring charge on this and it keeps charging me!!! I am sick and tired of it!! Please Help!!
STAR TREK! STAR TREK! STAR TREK!!! 5/5
Any true Trekkie will get this app! Every Star Trek series ever made, plus ST: Picard & ST: Discovery!!! Best $5 a month I’ve spent on streaming!
Can’t log in 1/5
Bought on Apple TV. Can’t log in and although I have an email and credit card change I keep getting told that I don’t have a subscription associated with my account.
I was just streaming an episode of the Twilight Zone and it wouldn’t stop casting when I clicked “stop casting” at the end of the episode. I closed the app several times and pressed “stop casting” each time. Luckily I was able to stop the cast from my tv remote
KEEPS CRASHING!!!!! 2/5
Honestly I hate saying anything bad about this app. I got All Access last year and I love it! But after these last updates it keeps making my phone hot and then the app crashes! I restarted my phone multiple times and made sure all other apps were closed and it still happens. I’m sick of this! Fix it or I’m done!
Needs a lot of work 2/5
I use the app on Amazon Firestick. I have Prime, Netflix, Hulu, Acorn TV, and Britbox as well as the CBS app.
None of them stutter and buffer and freeze like this app.
It gets worse as you watch multiple shows and needs to be restarted. Again and again.
Often I get the error message that it needs a network connection when it has one. I know because I check in the Firestick settings.
Often, I will click on the app to open it and after going to a black screen it ends up back on the Firestick Home Screen. Sometimes more than once.
There is no way to turn off the auto play which in itself is annoying, but if you miss stopping the next show from starting, it ends up in the shows you watch section. Then, there is no way to remove those shows from that section.
Lately, the description of the show is in white letters on a white or light background making it difficult to impossible to read.
And let’s not talk about navigation. Cumbersome to say the least.
It’s frustrating to say the least as the are many shows I like to watch.
CBS All Access on iPhone vs TV with fire stick 5/5
Was about to stop watching Picard especially on my tv with the fire stick but gave it another try on my phone. Finally got to see a whole episode without the picture starting and stopping(buffering?) So I guess I’m bk yo watching Star Trek on my phone
Probably the worst streaming app ever. Highly don’t recommend.
Worst Streaming Ever 1/5
How is it that small stations like Hulu and Netflix are so superior to you? I spend at least 5-10 minutes watching your commercials buffer, when there isn’t a single issue with the shows I watch. I don’t have the same issue with either Hulu or Netflix. Come on now CBS...get it together!
This app crashes 2/5
By dont have to have a nickname
This app crashes all the time. Very frustrating. Then you have to start the show over or forward trying to guess where you were in the show. And I can’t write a review without a nickname and it took 15 tries to find one that’s not taken.
USELESS APP - CBS you should be ashamed of yourselves 1/5
9am - I download an episode to my iPhone. I check that it downloaded OK, and try to play it several times. Everything is great.
4pm - get on a flight. Now the app says "it looks like you don't have any downloads"
Oh REALLY? Oh, and you need a WIFI connection to download it again. But my flight is about to take off - with no WIFI on board.
Compared to the Netflix or even Amazon Prime experience, this app is an absolute joke. CBS you should be ashamed of yourselves for putting this crap in the app store with your name on. Utterly disappointing. Canceling my subscription as soon as I'm done with this series... if I can ever watch it!!!
CBS ALL ACCESS ROCKS! 5/5
I absolutely LOVE this app! Never crashes and always has amazing sound and picture quality!
Ads appear in odd places 2/5
I like catching up on my cbs shows but my favorites aren’t even on there and the ads show up in very odd places losing the symmetry of the show.
By billy redcloud
Since my local channel of CBS wouldn’t renew their Dish contract, I was missing some of the shows I watched regularly. This App certainly filled the void.