I’ve been having an issue with the commercials. They’ll start playing and freeze in the middle of one of them and jump back to the beginning of the commercials and replay from the start. This is especially annoying when it’s on the third commercial.. I’ve exited the app and come back, restarted Roku, reset connection, uninstalled and reinstalled app, and still it keeps happening.
Commercials Not Loading Properly 1/5
Have to uninstall this app because the commercials are not loading properly. They keep freezing in the middle of the program.
This will be my third and final time canceling my subscription. On three separate occasions at very different times of the year, I deleted this app because it continues to stop in the middle of a show. I will not be renewing my subscription again. I will not recommend this app to anyone. GET RID OF IT!!! It’s horrible and a waste of money .
So far app is fine complaint is with downloads 4/5
By mindyour business apple
When i try to download multiple episodes to take on the road the app forces you to stay in the app and stare at the screen! Like being forced to watch a pot boil servers are a little slow which is understandable how the world is right now. But other streaming apps allow to select your downloads and set the phone down while they download or even switch to another app like a browser while its downloading this is the only one i have seen (and i use most of them) that wont let me walk away during a download.
The best ever. 5/5
During these times CBS is way ahead providing my favorite shows for free. Way ahead. Thanks!
Constantly Freezes 1/5
This is the only app on my TV that constantly freezes. Sling doesn’t even do this when watching live. It takes forever to watch one show on CBS. Freezing every few minutes. It used to not be this bad but now I’m close to canceling because it’s really not worth it. What I watch I’m better off watching on YouTube!
Bug fix created new bug 3/5
Ever since the latest bug fix, when the next episode is loaded, there is only audio, no picture, and the interface freezes. I have to exit and restart the app after every episode.
Corrupted Downloads 3/5
By RacerRed X
The downloads kept getting corrupted for Picard. Not sure why. I don’t have this problem on any other streaming service. I ended up just streaming it.
Numerous errors & reinstalls, zero support 2/5
This app is great when it works. But every time I return, I get this error: “Video unavailable - due to licensing restrictions, video isn’t available for streaming outside your country”. It makes little sense, since I’m not outside my country. I’ve tried logging out and back in, checked all my settings for something that might be blocking my location. There’s nothing. The only thing that works is to delete the app and reinstall. Then it works until I stop watching. Come back the next day... lather, rinse, repeat. I’m not changing any settings in between.
More frustrating is that the support tab only leads to a “send feedback” link that yields “No Mail Accounts - please set up a mail account in order to send email.” On this same error screen, my email address is clearly visible in the background. If there were some sort of support available, I’d have left this info there instead of in a review.
Great titles, bugs in app 2/5
I love many of the titles offered by CBS (I’ve been binge watching Survivor and Star Trek of late). But despite my love of the titles, the app leave MUCH to be desired. The app routinely crashes when I search for specific episodes of early seasons, which is why I have to give the app such a low score. The app developers need to fix the frequent crashes, or simply remove early seasons from the listings, because either way we cannot watch them
Loved to quit, always blames internet 1/5
...even when (100% of the time) the internet is fine.
Not sure about this app 3/5
Is this supposed to work with CBS All Access? I signed-up and this icon looks different from the one that Apple sends in the email confirmation. When I downloaded this app it said I already had a subscription, but did I??? I don't so, and this app doesn't work with my Apple ID.
Watching problems 2/5
By snow dad 43
Love the shows but I have trouble playing it on my tv.
By Sung Min Ah
I LOVE CBS shows. But imagine my immense frustration when every time I watch a show the app crashes and returns me to my home screen in my tablet. Then to top it off, when I go back into the app the show starts from the beginning so I have to watch 6 ads just to get back to the scene I was watching before. Can the app remember where I left off? It takes me 2 hours to watch a 45 minute show.
Enjoying app 5/5
I really enjoy this app and the ability to watch the shows at my time frame, especially since I live rural and don’t want to pay for cable prices.
Five stars if it stopped giving me the program NoT licensed in your area 4/5
By Viviana Rosa
I would give it the 5 stars if it didn’t give me that message (see title) every time we go to a new episode once we leave and go back into the site.
CBS ap 5/5
By bailey and scout
Good clean ap. Plays well with no issues. Easy to live with ads.
too many ads 5/5
By Gabby Carr 🤪
why the adssss
Can’t dock to TV 2/5
Ever since around September 2019, this app underwent an update that now prevents me from docking to my television (via my iPhone HDMI adapter).
Is this purposeful or are CBS app developers totally in the dark about it????? It has been extremely inconvenient and I am hardly watching CBS content anymore.
Glitches on glitches 1/5
By the MF juggernaut
The content I enjoy. This review is not reflective of that. Picard and discovery were hands down amazing.
The app however when interfacing with both my chromecast and chromecast ultra was buggy to say the least. The most obvious was when hitting a commercial break. Streaming would halt, my TV would reboot. Extremely frustrating to say the least. I’m thankful it was only a trial period I dealt with this.
A word of wisdom to the dev’s of this App. Reach out to your buddies at HULU and Netflix to learn how to build a stable casting platform.
Pretty good but you can’t go that far back on the seasons
Not ready for prime time, frustrating issues. 1/5
Its free for a month, so I thought I’d give it a try. I now know why they are looking for new users! I downloaded the latest version of the CBS app, and I'm having issues. I attempted to watch several shows and only 1/2 would play. The other times I had to give up frustrated.
I use a Apple iPad connected to my TV via an Lightning to HDMI adapter/cable. Most of the time I just get audio on the TV. When I close the CBS app, my iPad screen displays on TV as expected. Other video app display as expected.
My LG 4K Smart TV is to old to work the CBS LG app, being over 18 months old?
I submitted my complaint to CBS via app feedback, please do the same if you are having issues.
Good sometimes 2/5
By Big Buck Bunny
I seem to have problem with my app crashing for a year yes even with the updates .
Tiny fonts 1/5
Please for the love of God increase the fonts!!! When you go to a show and click on about the font are in tiny tiny little inny minny bits of text. There is plants of space on the about page that you can use to spread out the text and enlarge the fonts a bit several steps. Please fix this.
Without Colbert… 1/5
By Come on already!!!!!!!
Your rape positive network would have a lot of executives beaten and brutalized. Then again you have not dealt with that. CBS executives look over your shoulders every day!
Commercial free version still has commercials 1/5
Was watching NCIS and commercials were popping up even though I paid for the commercial free service. You just lost a customer.
Major ripoff 1/5
Why would I pay for this when I pay for the channel with my provider!
By Off crunchy
Closed Caption 3/5
By Mike L. O.
There are a few bugs with this app. Every so often after opening you have to wait a minute or two for anything to appear.
The biggest annoyance is that closed captioning doesn’t always appear from one episode to the next. I have to delete the app and reinstall it about every other episode of whatever I’m watching.
Doesn’t work 1/5
Paid subscription but can only play videos on computer. Complete fail!
New user - no go 1/5
By Priceline are crooks
Trying to sign up for your stupid app and it doesn’t work. Can’t choose your correct bday (only the default) and hit submit and get the error that says we cannot support signing up at this time. Guessing you don’t want new users. Great job tech team!
Awesome app almost! 4/5
This app was 5 stars up until after one of the last updates. Now the app crashes every 10 minutes or so and none of the updates have solved this problem. Whatever bugs they tried to fix didn’t get fixed. Get to work cbs. I know you can fix it.
Worst show streaming app ever!!! 1/5
Constantly drops and has to be reset. Always quits and never shows continued watching with shows/movies you actually watch. The layout is okay but whoever designed this app was probably related to someone high up in CBS and should be fired.
Why can’t I log in with AT&T 1/5
I have a cable subscription but can’t use the app because it doesn’t support AT&T?
Every time I either hard connect to my TV or airplay to my Apple TV there is either no video or no sound respectively. So I am sitting in bed holding my phone to watch shows. Nonsense!
Complete garbage 1/5
This app is complete crap. I will never pay for cbs all access again. Pay for commercials and and app that freezes every 2 minutes. Now the update I can’t rewind or fast forward. I’ll wait for the shows to be ripped and download the torrents. Screw CBS
Add my most desired Feature! (Please) 4/5
By App not ready
It’s a pretty good app. The content speaks for itself.
However, what I would LOVE is the ability to watch a show (streamed or downloaded) while working on other things on my iPad. There are other apps which allow the picture in picture feature. Would love to watch Price is Right or JAG while checking my email or texting! The current version of the app doesn’t have this feature. Switching to another app on my iPad stops all video and audio.
Most desired feature: Allow the app to play video in a smaller window, to allow multitasking with other apps.
Soap Opera 4/5
Too many commercials in a short amount of time.
Available Content 4/5
While I believe that the app is great and is perfect for the cbs consumer on mobile without a chance to catch the shows live, I am confused why some shows are available for free on mobile but not on the app on xbox or consoles. For example if I wanted to watch NCIS: Los Angeles I could watch the latest episode right now on my phone without CBS all access. Meanwhile I downloaded the app on Xbox and all of the episodes say “subscribe to watch.” Is this meant to happen? That is my only drawback but otherwise I really rate this app highly.
Less commercials 3/5
I’m a fan of Young and the restless as well as The Bold and the Beautiful. Less commercials and more of the shows. Writers need to listen to the fans
The app is great but it’s deceiving 3/5
I installed the app purely for the purpose of watching Young Sheldon. I have come to find out that they only have season 3, and I have no other way to watch season 1 or 2. The app is overall good but it I’m disappointed I don’t get to watch Young Sheldon
Ok but some glitches 5/5
Mostly it works well but wish it were better at hilighting episodes not completed. Like a “partially view” folder. And give a way to skip the repetitive long intros for episodes after the first one. Netflix s “skip intro” button is great.
Great app 5/5
This is a very nice app. I recommend that you try it.
I subscribed through iTunes... 1/5
Update: in the past 24 hours 4 iPad/iPhone users have subscription:login errors and not one single developer response has been made. Clearly there is a problem!!
This is the worst! I subscribed through iTunes after my one week free trial and now it says my subscription must be renewed...I DID renew it!!! Let me in!!
Using my Apple ID as a login did not resolve the issue. And it does not redirect me to the App Store. I have restarted my phone, the app and reinstalled the app. I also updated my iOS, nothing. You need to address this error immediately.
It’s just okay. 3/5
I can't see that it marks the programming already streamed, so it gets confusing as to where I left off. There isn't a skip feature to pass the recap or introduction of shows, and the app wastes time without this feature. The picture quality is good for my small device. I like the live tv feature. I don't like the way I can not see my battery % or the time while watching on the road.
Than Kobe you CBS! 5/5
By Naughty & Nice
I must say I chose the limited ad plan for those that don’t care for commercials, CBS all access don’t make you watch a long period of ads! Hey I find myself pausing just to fetch a drink or snack. If I felt that I couldn’t set though 1 minute of commercials I would easily change to the no ad plan. All Access lets me watch my the best network on tv today, when I choose. Thank you again CBS!
Love the content 1/5
Love the content on this app. However, the app continually glitches and constantly skips through episodes while you’re watching them. I pay for the all access and it’s frustrating to not be able to watch anything!
All my life 5/5
I’ve been a Trekkie all my life. The “Short Treks” series hits all the right notes. Familiar and new characters, old and new themes, past and present stories. Couldn’t be better.
User unfriendly 2/5
The app lacks a lot of features the streaming apps such as Amazon Prime, Hulu and Netflix have that make the user experience more enjoyable. First, I shouldn’t have to search for shows each time I want to watch something. There should be a “favorites” folder where I can put shows I want to watch or want to be made aware of when there’s a new episode. If this already exists, it should be much easier to find. The video should be able to play in a mini mode and allow me to use other apps.Again, it’s something one can do easily on Netflix, etc.