Invasive and unnecessary 1/5
By R-mom of 4
I just wanted to use my charger. There is ZERO need for this charger to have my name, email address, phone number and WiFI password. Yes, to use all of the features of the app and service, I get it, but to simply set what the amperage of my circuit breaker is so that the charger will perform does not require all of that.
Easy Charge! 5/5
By Love blooms
Fantastic service and location! Thank you so very much!
Easy to use... 5/5
...very helpful with finding places to charge my EV
This app is awesome it notified ahead by text that my vehicle started to charge at lower amps and may soon be ready. Certainly ten minutes later it finishes charging and I am there. Very convenient and works. Good bless.
Mr Red Lgsp 5/5
New home charger: ChargePoint Flex 5/5
By steve in solivita
We just love this new charging pod! Bluetooth feedback, local new grey costs can be entered in (it actually knew our provider!).
Simple to use!!!!!
It needs lots of work 2/5
At first I bought this product because is WiFi enabled and because is a respectable brand. I thought it was a great idea however is not very user friendly. It feels like is designed by developers for developers. Hello get real people to work with with you guys. This app is not end user friendly at all.
Works as you expect 4/5
Works just as well as you expect but why do you charge $10 when going under $5??
Why can’t we just pay as we go?
Rick Probst 5/5
By Rick Probst
Awesome vs Chevy App
Works great 4 me 5/5
I just purchased my first EV, a Tesla Model 3. Currently I living in an apartment complex that does not have any charging available, but this app has been very helpful. There are a number of paid and free chargers available around me that maybe ChargePoint or another company’s charger. But they are visible at the least. I only found a one time issue at the Walgreens, it showed a vehicle was charging while nothing was there. Anyway, works well for me.
Not always accurate! 5/5
When it works, great! But the app doesn’t always list Charging Stations nearby. Example, I used a Charge Station near Sally Tomatoes in Rohnert Park,California tonight... it was NOT listed on the app, but it was a real ChargePoint station.
The transaction has not shown up on my credit card, and the charge was not on my history.
Also, many ChargePoint stations are either still not listed, or are listed but don’t exist...
Update more often.
Great app. 5/5
Works perfectly. Simple to set up and use.
I have been using your station for two months. Very convenient for me one block from my house. When I go to your app for my activity it says that there is no activity. One visit I was charged 8 dollars when all the other visits were 3.85.
Too many liberties taken 1/5
By bad Chatterjee
This app hijacks your settings and overtakes your phone
Most Convenient Charging Network 5/5
I live in San Jose with a Chevy Volt. The Level 2 chargers are what the Volt needs and ChargePoint has a lot of them in convenient locations.
The app is great and billing is always accurate.
Deducting $10 automatically doesn't feel right 4/5
Would be great if didn't deduct $10 automatically.
Interrupted my day to ask for a review. 1/5
By Timothy Tech Toys
I have a standard policy: when an app interrupts my day to beg for a review, I leave one: a one-star review.
It’s a pity that this app did thus, because I might have left a better review given more time. The interface is efficient. The maps are good and accurate. And the tool is useful. I like it.
To anyone from ChargePoint who is listening: don’t try to justify your policy to me. Just make it better. If I’m not bothered again, my review may gradually increase over time. If you attempt to justify, I will never raise my rating.
I don’t like it. 1/5
By Elven Princess
It’s supposed to charge my card as it goes but it’s like it charges me a usage fee that gets taken from my bank account every time I use the card. $10 gets taken without my permission. I’m getting ready to contact my van to dispute the charges because I didn’t authorize the card to do this. Also there is no cancel account or subscription option so I have no way I closing the account to prevent further charges from hitting my card. I’m very unhappy with this company.
Privacy nightmare 1/5
By the evalutaor
Bad updates 3/5
Seems like this new update has more bugs. My avatar doesn’t show up and also no selections. My charge graph is broken deepening on which view you are in. Totally not acceptable fix. Redo.
Automatically withdraws money from your card 1/5
Withdrew 30 dollars from my debt card with no notice even though my balance was fine.
Best in class ecosystem, need prove filtering 4/5
Overall the most solid charging user experience in terms of feedback for the user to monitor charge rate etc through the app, nfc integration etc. some of the older hardware still in the wild can be iffy (24 kw dc boxes mostly) But pricing can be a wildcard with vendors often setting prices ridiculously high.
REQUEST: filter/sort by price .... help spur competitive electricity pricing to further accelerate the BEV transition. Sometimes they are priced such that it’s more expensive than gas!! Would love to not waste time looking at overpriced ChargePoints unless it’s an emergency.
Also geographic markers on the map view are especially poor in this app, especially often in this app, even if the same station in plug share is marked spot on.
The App works well but keep a close look at your charges. When I looked at my credit card statement I noticed numerous overcharges. I called the company and it’s a known software issue.
Great app 5/5
Love the feature that shows you which charger is being used.
Charging costs and credits 3/5
Was told I would receive a credit of $10.00 ?
Have yet to receive?
As there was some confusion over a 5 hour charge that only produced 8 miles on my Chevy Volt?
Chargers don’t work a lot of the time 2/5
By Jacked up2
I’ve had a lot of trouble with charge point. Should be as easy as holding your phone up to the charger. A lot of the chargers seem to struggle doing that.
Exceptional App 5/5
Since I am a rookie to EV & live in a condo without a charging station, I was looking for a simple app that would identify area charging stations. That stations are identified as free or fee is an added bonus.
Zero problems, ever! 5/5
By Pedi H
Well designed system! And charging to day for FREEEE!!! 👍
Thanks loads 1/5
By Adam's Apple
I’ve been standing here for fifteen minutes at a charging station waiting for this app to download, because this company won’t let anyone charge who doesn’t have it, presumably because in addition to making me pay about 40 times the going rate for electricity they also want to sell my personal information, including when I’m away from home, to the highest bidder.
And the cell reception is not good out here, so it appears I would have time to write an even longer review if I wanted to. And if I were on T-Mobile apparently I simply couldn’t charge my car here because hey who cares about customers?
I got a home charger working great love it
Love it 5/5
Great app and service but can you add a carplay interface so we can locate chargers near out current position directly from our car’s dash?
Impossible to use 1/5
By Dr. Larry G
Tried it at a public charger froze my hands off trying to get it to work .
totally user hostile!
Excellent App. 5/5
See all charging stations in the area (not just ChargePoint). See your charging status (energy consumed, GHG, costs, time charging). Great integration with ChargePoint home charging station. Great graphics. Would love to see pictures of charging stations. Maybe in the next release.
Worthless - No Station Connectivity 1/5
First, I couldn’t charge using the app so I set up my Apple wallet so that I could use the tap-to-charge feature. Now, a few months later, this doesn’t work either. I have been late to work 3 days in a row now because I have to call these people to have them unlock the station. My only hope now is to get a card from them. Such a waste of time!
Replenishment option is dumb 1/5
This app is stupid. I have to “delete” and re create an account just to get my threshold back to the original $10. So basically if I only have 15 in my account they’ll take out 20..and what if I don’t have the money. And CHOOSE to not charge my car until I have money in my account. This is ridiculous and an option to bring down the threshold should be available. Absolutely ridiculous
Does what it’s supposed to do 5/5
It’s good that they realize this app needs to be reliable and not necessarily fancy. It works well.
Suggestion. Please allow us to set a time to be waitlisted. For example, when I tap Join Waitlist, I should be able to select the time I want to join the waitlist. This will save me from having to stay up till midnight to get into line for charging at work.
Charging station 4/5
Overall the app works great. A nice feature would be to add a sensor or a camera so you could view the parking space in front of the charger. This way you don’t show up at the charger spot if there’s a gas car taking up space. If it had this feature I would give it a five star.
DO NOT TRUST THIS APP! 1/5
The app and charging stations seemed great until I used a charging station once for a total of $1.12, and a couple days later was charged $10. They make you have balance in your account at all times and you can’t withdraw it. When your balance falls below $5 they’ll automatically charge you another $10. You don’t have the option to say not to automatically add money and I can’t find a way to disconnect my card. This is a scam to get credit card info to steal your money. Now I have to contact their support and hope that they’ll refund me and remove all my information. Do yourself a favor and don’t let them have it in the first place.
I like the service but I think the user interface in the App could be better 3/5
Not as easy to navigate as other charging apps
Account requirements are anti-consumer 1/5
The fact that an account is required to use the charge point chargers is an anti-consumer and anti-privacy travesty. The sign up process is unnecessarily complicated requiring you to provide full name, location, email, and phone number to use. There is no technical reason for this requirement and is purely the product of horrible business practices. Bad service bad company.
Helpful, with lots of room for improvement 4/5
By EV Ninjas
Good app to have those of us driving EVs. However, too many errors on locations of the charging stations or their availabilities.
Great Charger 4/5
By Tesla Guru
This is a wonderful, free charger in lieu of a Tesla Supercharger. Easy to use, once you set up account. Also located in a walkable area near restaurants. Four stars due to charging speed (23 miles/hr) for a Tesla Model 3.
Simple and easy to use 5/5
First week using the app with the Home Flex charger and a Tesla Model3.
Love that it calculates the true cost base on my Electric plan and it automatically asked me to select my utility plan based on location. It took less than a minute to configure everything.
It also automatically created the default schedule based on my plan to only charge at the low rate.
Great first impression so far!
Doesn’t save filter settings 1/5
On the iPad, go to filter in the app. Change some setting, like I want to see the DC charging stations. Save. Go back to filters. It didn’t save.
Deabueno Chiropractic 5/5
By Deabueno Chiropractic
Home Charger works great 5/5
Just got the 32amp EVSE. Works great so far.
Great app, just needs a bit of work with notifications 4/5
Hands down the best charging network app out there. A million times better than miserable Greenlots. I love that I can add my charge card to my Apple Wallet, making it even easier to plug in and go. Great Apple Watch notifications too. The only downside is that I get frequent notifications that’s my car is finished charging, even though it’s nowhere near fully charged.
Total dumpster fire. Favorites and lists terminally broken. 2/5
By Reid C.
Add a station to a list. List never shows up. Add a new station to a list. It complains that list name is taken.
Eventually lists show up. It’s a bunch of pins that say things like .2 and .05 and a bunch of gibberish that makes no sense at all.
UX utterly atrocious particularly any time there’s more than one station in an area.
The web site is even worse somehow.