Chase Mobile®

Chase Mobile®

  • Category: Finance
  • Release Date:
  • Current Version: 3.751
  • Adult Rating: 4+
  • Developer: JPMorgan Chase & Co.
  • Compatibility: Android
4.5
4.5
1,960,011 Ratings
$ 0

Chase Mobile® App

Bank from almost anywhere with the Chase Mobile® app. Manage your accounts, pay bills, pay people, deposit checks, transfer money, all safely and securely with your iPhone. Whether you’re on the go or curled up on the couch, day or night, with the Chase Mobile app, you’re in control of your accounts. Check your account with just a few taps • Simply swipe to see your balances without signing in using Account Preview. • Sign in securely with Touch ID® or Face ID® (iPhone® X only) and don’t worry about fat-fingering your password. • Monitor your checking, savings or credit card activities. • Keep track of your credit and debit card rewards that you’re saving for your next vacation. Manage your accounts when you’re on the go • Set up a travel notification for your debit and credit cards to let us know if you’ll be away. • Opt in to Account Alerts and set your notification preferences so you can keep tabs on your account activity. Move money without stepping inside a branch • See how much you owe and when, plus schedule a payment for your Chase credit card, mortgage or other loan or line of credit. • Pay other bills such as utilities, service providers, and credit cards. • Use Chase QuickPay® with Zelle® to pay back your friends for lunch, your babysitter for the week or nudge your brother to pay you back for mom’s birthday gift. • Split the check with a group – we’ll do the math. • Snap a picture and deposit checks with Chase QuickDeposit®. • Transfer money between your Chase accounts. • Reload your Chase Liquid® prepaid card. • Send wire transfers. Connect with Chase • Find the nearest Chase branches and ATMs and get directions. • Speak with a service representative 24/7. To use the Chase Mobile app in Spanish, be sure your iPhone® language setting is set to Spanish (Asegúrate de que tu iPhone® esté configurado en el idioma español) Disclosure Some features are available for eligible customers and accounts only. Face ID, iPhone and Touch ID are registered trademarks of Apple, Inc. There is no charge from Chase, but message and data rates may apply. Such charges include those from your communications service provider. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations. Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written. A qualifying Chase transfer account is required to transfer funds via text. Phone Alerts are not available for Chase Basic CheckingSM account. Deposit products provided by JPMorgan Chase Bank N.A. Member FDIC Chase credit cards are issued by Chase Bank USA, N.A. Equal Opportunity Lender

Chase Mobile® app screenshots

Chase Mobile® app reviews

  • New online version is awful 1/5

    By Ex-Chase Fan
    I use the chase online app nearly daily. The new software upgrade is not an improvement as the previous version was easy to use, and easy to navigate through. Try finding your ‘pending’ online payments on this new version. I am not a fan at all. may consider doing online banking elsewhere after 30+ years!
  • Modify order issue 2/5

    By billrid1234
    Fix modify order
  • Not as good as old app 1/5

    By nickname!!!62
    The older version of the app was laid out in an easier to use way, this version is more awkward to use.
  • Chase Is Best 5/5

    By Marcus Buddy Vincet Music
    The Best Checking Arrangement I’ve ever had! The You ! J.P. Morgan Chase.
  • New app 1/5

    By leaving chase now
    The new app is worthless, please send the programmer back to school. The look and function is that of a 1st year programmer at a juco. Please go find a 14 year old to right your code. I will be looking for other options for cards and online banking. I have used this system for years with absolute satisfaction, but you are making my life miserable with this app. Hard to believe that this company put this product out there. Amateurs!
  • New app. 2/5

    By the moparlady
    Just like some of your other reviewers. Chase bank has been our family and our children’s family bank, depended on you your alerts of internet buying that wasn’t us. I had no problems UNTIL, this new app. I tried & tried until they suspended my account. I followed your instructions to a T right password & right account name( you replied they were wrong.) I had just used them 1/2hr. before they were RIGHT then. Then I upgraded! Then got your code I wrote it down,& follow your instructions! I put it in & you rejected it,& rejected,even requested a new code failed. My 47yr. son tried rejected! He is a professor at Ohio State. He wanted to call Chase Bank, we’ve both been long time customers.Now days I am a senior fighting cancer and up to now your bank was great! Letting us transfer funds pay our bills on line as fast as a push of a key on our mobile devices. Now you updated your app and we are left no access to your services to pay bills to transfer our money so please (fix) this bug. Because not only myself, but others would love to depend on CHASE bank and your services again!
  • Southwest chasebank 5/5

    By Grace is gone
    I love using Southwest credit card from chase. It allows me to earn points for my next travel planes.
  • Hate the new format 1/5

    By jagger too
    This is a horrible new format. You need to do something to make it better.
  • Chase 4/5

    By Ca Nips
    The new Chase app is still good. I liked the old one a little better because I could see more transactions as soon as I went into the accounts.
  • New app 1/5

    By Debby Treehouse
    I do not like this new app because you have too many steps to look at your different accounts. I like seeing them altogether like the old app. Why can’t the customer chose which one they prefer. After all we are the customer. I have been with Chase a very long time and have many accounts. I will be thinking if I want to stay with them.
  • Not too bad. 3/5

    By ThatBabyAintMine
    There needs to be an option to dispute a charge within the transaction list. I don’t understand the logic behind the current method: Go to computer, logon to Chase, navigate to Message Center, then send a message to customer service to open a dispute. Yes, the other option is to call in, but who wants to wait on hold to talk to rep, especially when it can be done faster through the app.
  • New account 5/5

    By Ary Yousif
    I just opened the account this afternoon. First time with Chase Bank, And I just want to say thanks to Michele Martinez (Poway,CA Branch )she was very helpful, she explained to me all the details and that was very nice from her..... Thanks again
  • Love this bank 5/5

    By Kris landa
    I love this bank for a lot of reason. Probably I don’t finish writing. Good customer services Banking customer services excellent Very easy to use the add, and the best 24/7 in case of emergency...
  • New chase app 1/5

    By Drgww
    I have used my iPad and I phone for years without a hitch. You new one is the most useless piece of junk I have ever tried to use. Won’t work on either one. Doesn’t “recognize my computer, iPad, phone, I’d, password. I’ve paid bills from the South Pacific using same iPad and phone, same I’d name, same password, and you code sent to my iPhone didn’t help. Tried over and over on all 3 units. Whoever the genius was who changed everything...
  • I liked the old app better. It was easier to use. 2/5

    By lastlapofthepark
    I liked the old app better. It was easier to use.
  • Don’t like this app 1/5

    By Emmitfun
    The one you’re discontinuing was 100% better, easier to use than this one
  • Bugs logging in and Zelle Quick Pay 3/5

    By juhstinboi
    It’s just a bother to Have to reinstall every time it’s broken.
  • App suddenly crashing - Update 3/20/2019 5/5

    By Sirhc8891
    Previously the app was crashing when I logged in, but I was able to get it resolved. Turns out the cache on my app and my phone was causing it, customer service was very helpful in that regard. For that, I will rate it 5 stars again! Thank you!
  • Whose Idea? 3/5

    By Rivertrekkie
    I’m not especially liking the new format over the old one, except for the running balance. It’s harder to read and maneuver. I preferred seeing all the most recent transactions on one screen, rather than only the three newest. And I don’t see an improvement with the sign-in screen. Go back to the old one!
  • Frustrating 1/5

    By Oceanmist333
    The old app was much more user friendly to pay credit card bills. Kept telling me my password was wrong when it wasn’t. Had to get multiple codes sent because it didn’t recognize my device, the same one I always use. . I had to submit the payment numerous times before it went thru.
  • Bring back the usability of the old app 2/5

    By Boa mo
    The new app is not user friendly. The navigation is clunky, it was easy to do what was needed and find what was needed in the previous interface. Current UI is not intuitive at all. Looks more like a website and less like a mobile app.
  • Too wasteful of space 3/5

    By G+dollface
    The previous version used 41 mb on my IPAD. This version uses 120 mb plus 60 mb when I signed in & scheduled one payment from my checking account. Checking acct Transaction display does not include a running total after each trans, yet each trans displays as 3 lines of info. Running totals were eliminated from credit card accts a few updates back. I hate that. Chase knows what the running total is, so why not include that? Easy fix Chase - do it!
  • The Worst 1/5

    By EdregisEdregis
    Every time I sign on I am told that my ID and PW are incorrect. So then I go through the entire change PW dance again. That works exactly ONCE. Try again, and ID and PW incorrect. I give up. I have just deleted this app now and forevermore.
  • Your new APP STINKS 1/5

    By chelenickel
    So not user friendly, difficult to maneuver. AWFUL
  • Decent, but with serious flaw 2/5

    By JMac1483
    Redesign okay. Still functions as always after you get used to new interface. No big issues. But there is at least one serious software issue. Selecting information about my credit cards brings me to the cards, but selecting “see statements” brings me to my checking account statements. Not my error; tried six times. Called Chase technical line, but got regular “customer service” who couldn’t address issue. Transfered to “credit card issues” department, who couldn’taddress, and lambasted customer service for turning me over to them. I indicated that I had a personal banker at our local branch, and was told to contact him.
  • Worst app I am quitting chase 1/5

    By Q topper
    Worst app ever I will be quitting chase I was forced to upgrade before it was simple and direct now it’s nothing but confusion way to go chase you just lost my business.
  • Review 1/5

    By 8833002211
    Can no longer see what was paid out of my checking account on daily basis if I want and what my current balance is. You can’t easily see due date of credit card payment when you open app.
  • Love the new format 5/5

    By ali of nesconset
    It just makes sense. It’s intuitive, clear and concise.
  • Temporarily Unable to connect 3/5

    By adzcom
    Have been unable to access for about a month since being forced to update to this version
  • Meh 1/5

    By kaygirl54
    Annoying you have to update it anytime you have to use it. I over drafted because i didn’t have service to update and couldn’t check my balance.
  • App 5/5

    By hitado74
    Excellent service.
  • D 2/5

    By kgmzxy
    Why did you hide the log out rab?
  • Raise it to 5 stars 5/5

    By DBTip
    It’s been working flawlessly now for a few months. This app loses two stars due to failed attempts to deposit checks with Smartphone. I hold my breath with each deposit. 30-40% of time it says image not clear Try again or deposit at atm. Sometimes multiple attempts finally work. My other 2 bank apps work 95% of time. The other functions of app work well.
  • Why 1/5

    By westleyo
    Why do I have to go to the App Store to be able to log on with my iPad?. I am not comfortable having to go outside the chase site in order to access my accounts.
  • Terrible new app 1/5

    By wonkynewapp
    The prior app was much more functional than this new one. The new one is not intuitive and requires too many steps to perform a function. Either fix or go back to prior app.
  • Love this app... 4/5

    By Chelle.W
    This app is fabulous. The only thing I wish they would change is allowing more than 1 payment a day. I like to pay my charges ASAP and individually so I can keep track of everything. While I can pay the entire amount of all my charges in a day I have to wait until I’m done shopping and then it’s not as easy to track. Kudos to Chase for a great app!!
  • Doesn’t work 1/5

    By Marmar2288
    It’s opens and shows me my balance but whenever you try to do anything else in the app it gets stuck on the account balance page
  • Review 2/5

    By ctyllc
    Clunky and can’t access my business account
  • Cannot see my whole account anymore 1/5

    By lmnopghj
    I liked the App before. It is extremely frustrating to me when changes are made, and the things I used to rely on are removed or changed and not for the better. I hate the fact that now the account is huge and you can only see 7 transactions on one phage. I think it’s ridiculous that you can’t see what’s going on in your account anymore. You have to flip back and forth and it’s still hard to read. I really hate this new App. It’s quite annoying. I definitely do not like the new configuration at all.
  • Mr Smith 1/5

    By awfulbank
    Your requiring an update to get to my accounts that I have been able to use for 14 years has coursed me to be blocked from my account access. This is totally unacceptable and will cause me to search for another bank that is more friendly to their customers. I called for support and was told they could or would not help me and I should contact apple, which I did and I am still blocked. My advise to all chase customers is leave if they cannot help resolve the problems with their app.
  • Not good 1/5

    By stoppednonsence9
    Cannot see account balances once in the app, all I see is legal, But cannot go further. Very frustrating.
  • Depositing 1/5

    By BrandonU18
    If you and you’re kids can starve for a week while your check is being deposited online (cuhz that’s how long it’s taking for me) then this is the app for you👍 but not for me🖕. Honestly After this ima get Bank of America cuhz the check you are depositing will go in that same day.(which is Unlike chase where you’ll be on hold for a month and all that hard earned money jus collects dust cuhz you can’t spend it!! Not on food, clothes, nor transportation. Moral of This review is I had a bad first time experience Because I chose to deposit my check online not realizing it would take a month and now I gotta suffer, not chase obviously they get there money at the end of the day and not me.
  • So Far So Good 5/5

    By Saltyc12
    Just Downloaded New App(Chase Bank). No Problems, As Of Yet. Different Format, From Previous App
  • New app 3/5

    By khirsey
    I do not like the new app as well. I find it confusing and not as easy to use
  • Love it 5/5

    By vvkkanna
    Awesome app. Love it.
  • You ruined it 1/5

    By namechase
    You ruined it! Go back to ledger page with running balance on the right. Keep your sales pitches off the account page.
  • Bad update 2/5

    By Ratwacker
    I don’t like the update at all. It’s very difficult to read not user friendly at all.
  • Poor User Interface 1/5

    By Chloe Sevigny
    The revised and updated app is an extremely poor replacement for the superior system previously used. The graphics and numbers are too small and lack contrast to be visualized easily. The pathways are convoluted and difficult to follow. The information is harder to scan and interpret at a glance. A dismal attempt of “improvement!”
  • First time, new app 3/5

    By Larry F.
    As this being my first use of the new app...I’m not happy with changes. I’m sure I’ll get use to it. I feel out of sync with the app, but I’m sure after using it, I’ll feel better, right now, I just not happy. Thank you.

Chase Mobile® app comments


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