Sick of constant updates 2/5
By p. picasso
App won’t work unless you update to latest version. This is constant. At any moment while you are out and about and need to use the app to look at balance, transfer money, it won’t work because you need to update. And you can’t update because you are out and the network is bad or everything just spins and then this app is a brick.
Amo mi banco CHASE……… 3/5
Amo mi banco CHASE
Super Easy 5/5
Love how quick I can pay my bills
TERRIBLE BANK 1/5
I’ve had a chase Amazon credit card for about over a year now. They will close your account without telling you why. They won’t give you any other information as to why they closed it. AND they have terrible customer service.
By mansoor hatanian
The best thing about it is the bill pay that put all my bill pay accounts in alphabetical order so I can find them very easy to pay my bills when I scroll down my bill pay.
Befor for 3 months they didn't have this fixture which was so annoying finding my bill pay. Please don’t ever change it again
Chase stealing my money
Unauthorized payment 1/5
$15.00 dated 06-21-2021 to wildlife
Safe Deposit Box 1/5
By Improvement Tip
I was not able to obtain information related to safe deposit boxes. Please help. Thank you.
To slow making updates with returns. 3/5
I don’t know why now every credit back to my account from Amazon takes so long. It ridiculous.
Missing features 4/5
Two-factor authentication. You cannot search for transactions
By Jackda ripper
I love chase 💕
Jesus is Lord 5/5
Great app always up and running.
Logging in 2/5
I have trouble logging into the app! It takes a bit to show my acct
Very low great bank Terrible banking service 1/5
Very bad experience with Chase low quality banking😡
Very good app 5/5
By Rod Frye
Chase is the best
Tasks timeout 3/5
When i try and actually do things on the app, it times out and doesn’t complete the tasks you are trying to do
Love the app and Zelle is one of my favorite send money apps way better then all the other ones and the Chase app it’s self is also grate very fast and love managing my account on my phone
Great app. Could look into your account, make deposits and send money. It saves when you work a lot. 5/5
I haven't had any trouble with transfers and check deposits. Always improving in the needs of customers.
Bring back badges 1/5
By Lew C Lew
Notification badges have been removed? WHY? Badges and Sounds no longer appear under notification options. Bring them back!
By Ben & Rhonda's Garden
I love this app! I have been traveling and did most of my banking online with ease. Other banks should learn from Chase.
Real Estate Owner 5/5
By Salim Farhi
As a real estate owner it is important for us to have a banking app that is easy to use and super responsive.
Chase built a state of the art app which virtually allows endless control with the use of a mobile device!
Chase became an integral part of our business. Thank you chase!
By pepe dawg
Easy to navigate
Best customer service 5/5
Left another major bank that I was with for 30 years, never been happier
Very slow response. All the time. 1/5
Banking at my fingertips 5/5
By Yolado knows
I have used the Chase App almost exclusively for 90% of my banking transactions. Be it depositing checks, sending cash directly to individuals by Zelle, managing my Chase credit card, etc. this App has been a game changer for me. It is timely and efficient. I am also able to manage the savings accounts of my children. I could not be more pleased. I even am able to monitor my credit rating within this App. I am a poster child for loving my Chase App. Cheers!
Best bank to have 5/5
These is the best bank. The people are great even with everything going on. And the APP is amazing!!! What ever you need is easy to find and if there’s some you can’t find Chase puts videos on YouTube on the subject. Trust me go with chase!
President Owner 1/5
By WTL CEO
Terrible customer service, bad practices, bad people. I’ve had my company with Chase for years and in 2020 they forgot how to service their customers. Really, really a bad bank. We are changing very soon. Eighteen million in revenue leaving because they are just bad.
By FL Senior
Easy to use.
Fix your bug! 1/5
When my iPhone’s language setting is Chinese and the language setting for Chase App is English, the merchant type for my transactions is in Spanish. The only way that the merchant type will be English is when J switch iPhone’s language setting to English. Go fix your bug! The software engineers are paid to develop a good app! Not an app with this kind of problem!
Love Chase except…. 5/5
I used to have Santander Bank years ago. The Santander Mobil app had a feature that sent you a push notification when your account was logged into. Chase needs to have this. Otherwise, I have no complaints about the Chase app, or Chase itself. Santander Bank on the other hand, can go jump in a lake.
Does not work below IOS 13 1/5
Arrogant decision by team Chase. You have to upgrade to buggy new IOS. Well, there are other banks. So long Chase.
Too many updates worth nothing.
Always available...is what I will say! And I (personally) need a bank that is for me
Best bank ever!!!!
Mr Jones 5/5
Professional and courteous service offered. Bank is clean and secure.
I love this app 5/5
Easy and convenience to use Chase app.
Pretty great but … 5/5
There are alerts on the app icon but when you go to view alerts it does tell you which accounts have the alert. So you have to click on each account to see where the alert actually is. If you back out before finding the alert it clears the notification on the app so you can really tell if you viewed the alert or not. Also the brokerage part is really lackluster compared to other software. I’d like to see upcoming dividends, an easier way to see transaction history. It’s pretty clunky in general.
Last update is horrible! 1/5
By Maria Paulah
This last update was horrible! The app forgot my login information and I was not home, so I had to wait until I got home to see my notes and login to check my account!
Then, when I finally set everything up, two days after it forgot my Face ID and then I had to again wait until I got home to put in my password again. Terrible!
Great Credit Tools 5/5
Chase has simple yet excellent credit building tools.
ZERO Customer service is non existent, ZERO STARS 1/5
Three weeks ago Chase apparently locked our business account. I cannot login to the account. Upon attempting to login a notice appears telling me to call them. I did this three weeks ago. Finally after talking to 3 or 4 persons, all asking for the same information I gave the first one, I was told the account was not locked and Chase had a problem that should be resolved in 2 days. Three weeks later, numerous phone calls, and the third degree from at least 3 different persons each time I call we are still locked out. I’ve even deleted the app and reinstalled to no avail.
Best Convenience and Best Service
This is not the first time it happened to me. Apparently, I have two Chase app accounts and I never quite figure out which is which. I ended up changing pass word all the time. Today, I need to see why I have not receive any Safire Chase credit card statement, I ended up reset password for my business account which my staff has access. I hope I am not changing their password! I will work on figuring out this. There is got to be a better way for business owner like me!
By yuying lin
Excellent technology. 5/5
By Jamu Khan
The chase bank has improved the most last 30 some years. Right now the the best technologically and services financial institute. Chase is coming with the most innovation and one of the best software in the financial industry . I am glade and consider myself lucky that I am a chase customer. Thanks.
Should return any and all charges for Insufficient funds 5/5
PNC Bank has a much better policy on that matter. You should give people more time these days to get the money in their accounts “before charging the that extra fee to them.”
Chase deserves a full 5 stars 5/5
I’ve been through a lot financially and Chase has NEVER let me down. Best bank in the business.
By roberts rojas
Exelente método de trabajo
Great app! 5/5
Love how convenient and easy to use this app is. Especially the alerts.