A long way to go 3/5
Chase pay still has a long way to go, especially with the order ahead feature - order ahead is buried within several taps away, and order history is nowhere to be found. Chase pay should also enable app notifications for when an offer is available.
Latest version “just works” 5/5
After upgrading to latest version, the crashes that used to happen on login and other few places are gone.
it keeps crashing 1/5
The app keeps crashing right after logged in. It’s been like this for months for me on a iPhone X. Impossible to use...
The app crashes every time.
Recent Inoperable app 1/5
Recently when I try to use my chase pay the app shuts down before I can login and use it! I’ve uninstalled and reinstalled the app and it hasn’t changed anything. For one whole year, I was using this app to pay at shoprite and now I can’t accumulate the points in the last month as the app is not functioning properly!
App crashes at log in 1/5
App crashes at log in
Cant login due to crashing
Losing sessions 2/5
Have to login almost every time I open the app
Unstable app. 1/5
Crashes on launch forever and ever into eternity.
Keeps crashing 1/5
Even after working with support it still crashes.
Keep crashing 1/5
This app keeps crashing on my iPhone X but works fine on the iPad. No idea what’s wrong...
Keeps crashing. Failed 1/5
By Hush chafing
By Realtor Review
Failed to work when I needed to use it!
Now it always tells me "Temporarily unable to connect. Please try again later. Thanks for your patience."
Keeps crashing since ios update. 1/5
Does not work anymore
Keep crashing and unusable 1/5
Used to work great and now it has been a month or so since it started crashing right after logging in. Maybe it is due to iOS upgrade.
Crashes on login 1/5
Unusable in current state on iPhone XS iOS 12.1.2. Not only crashes every time but also forgets the two-factor authentication, so it’s a cumbersome process to try again.
Keeps crashing - unusable 1/5
Keeps crashing at login - unusable - still not fixed after reporting to tech support
Doesn’t work 1/5
Crashes on login every time. iPhone X iOS 12.1.2
By Piko Biovete
Too cumbersome to use unlike the Apple Pay which is so much easier to use
App crashes as soon as I log in.. 1/5
By Mmmmm roar
Fix it plz
Faulty fo some reason 2/5
By Scott Brobst
App locks up when using thumb verification. This seems to be related to os updates, but haven’t been able problem solve it. Can’t trust app to work when I need it.
Doesn't work with iOS 12.1.2 1/5
Crashes on launch after login
Mandatory updates are annoying when I’m in a hurry 1/5
Can’t stand mandatory updates
Unusable (Crashes) 1/5
XS Max on 12.1.2. The latest version of the app crashes as soon as you login. This has been going on for weeks without any fix. Horrible timing as I wasn’t able to use Chase Pay for any of my Holiday shopping.
Be sure to use the QR code to get Chase Rewards 1/5
I learned the hard way that we have to use the QR code in order to get Chase Rewards when Chase Pay is selected as one of the 5% categories.
If you’re using the TAP and Pay, that will be coming from your phone OS and not Chase Pay.
Unfortunately, I did not see anything in writing that says that. All the Tap and Pay that I have been doing is only getting a 1% Chase Reward instead of the 5% that it really should be getting since I logged in through Chase Pay, but used the phone security code to pay. Thus, it came from my Phone Wallet.
Well, now I know to have the Chase Pay QR Code scanned next time.
Keep crashing when login 1/5
By Snowy Kwan
The latest version is keep crashing when i login. So hard to use it. Please fix it
May just be me but all I get are crashes ever time I sign in.
App crashes 1/5
I can’t even use the app. I have a new iPhone XS and the app crashes as soon as I log in.
Constantly crashes 1/5
The app is unusable and constantly crashes when trying to log in
forcing me to upgrade for no reason! 1/5
Boo, Chase developers - for app denying me payment at gas station to force me download new version. Then I look what’s new - nothing that I care about, no big fixes even
Impossible to use! 1/5
Hardly anywhere takes/knows about the app. On top of that, it’s slow and glitchy. Horrible
Keeps crashing 1/5
Latest version keeps crashing once you log in. Fix it!!
App keeps crashing 1/5
This app used to work fine, but as of the past couple of days it crashes when you try to log in.
By Aly teacher
Chase offers all kinds of rewards and points via Chase Pay, but good luck, becuase no merchant can read their stupid QR Code. Very immature app. This does not work like Apple Wallet where you easily wirelessly pay w/o scanning some ridiculous code. Chase Pay is offering 1,500 points to use it on 5 purchases of $25 or more, but it's nothing more than false advertising because the app is useless to actually pay for anything since no one can read the code needed to make payment. Nice marketing ploy. Useless, don't waste your time.
No merchants who ARE setup in the system are aware of it or know how to use it. I end up going back to Apple Pay. I’ve tried to call chase but end up on hold. FAIL chase
Can’t login 1/5
I’d like to receive an identification code without having to call.
Crashing constantly 1/5
Initially, it worked fine. After the update, as many others stated, it’s been crashing. Chase, get it together. You’re a large financial institution. People want to spend their money for the holidays, and you’re being a huge cockblock. Tried to get gas today, and couldn’t - so much for the chase pay promotion.
I got this app to help with a misleading chase discount but one I had it and waited for the new card my ability to gain the discount got less , I got the card and was ready to make the purchase but was told the card couldn’t be used on chase pay for 10 days (when the discount ends) the tactics have been misleading to say the least and there is no seen benefit to chase pay now - deleted along with your bs
Please fix the app. Keep crashing..it’s terrible.
app crashes on login, not able to use 1/5
By aru siva
The most recent version of the app crashes on login, not able to use . The previous versions worked fine for over a years. Now I am not able to complete using the chase pay promotion 😐
App just keep crashing 1/5
Trying to use the app for payment, the app just kept crashing every time I signed in. Unusable, please fix the app.
Great 👍🏼 5/5
It was rough when it came out but when you keep using it it turn out to na a app where you can use everyday. Worth getting it!!!
App stopped working after the update 1/5
App kept on crashing after I entered the credentials. I called Chase for support but they send me to Apple support?! Chase is the one who developed the app?! How would Apple know whatever wrong with it?
Unusable, been crashing 1/5
By Julius NY
App has been unusable for days. Crashes upon login. When is this going to be fixed?
Constant Crashing 1/5
Worked great last week, today I tried and it crashes every time. Even deleting, restarting phone and downloading app again didn’t fix the problem. Please correct crashing and will go back up to 4+ stars
Keep crashing. 1/5
Love the app. But just keep crushing recently. Tried delete and reinstall. Still not working!
Very shady app 1/5
App repeatedly doesn’t work when trying to make a purchase at ShopRite or other store that is included in the 3 month promotion. Very shady “coincidence” makes me very skeptical. Promotion claims $1600 limit, but actual limit seems to be much less.
App crashes 1/5
I wanted to take advantage of the bonus points for using Chase pay this month. I downloaded the app, put in my log in information. Was sent an identification code, put that in. When I submitted it, it took me back to log in screen and says I have the wrong log in and password information. Tried uninstalling and installing. No such luck. Decided to check reviews and I see that everyone else has the same issue. Neither Chase pay or Chase mobile work. They both do the same thing.
Was great til it stopped working. 1/5
App was working awesome but out of no where it won’t allow you to activate a pump. Keeps coming up with an error which makes me unable to take advantage of the .30 off per gallon promotion since you have to use the chase pay app to get it.