5 Stars ⭐️⭐️⭐️⭐️⭐️ 5/5
By kat1124 photo enthusiast
I absolutely LOVE Chatbooks! It’s nice that I don’t have to do anything other than post things on Instagram and the books create themselves! I have 30+ volumes from my series!
Love it! 5/5
We subscribed for the monthly minis! And I’m in love with how the books turned out. They are super cute! Pictures are very clear and I would definitely recommend this to anyone! So happy I found this amazing idea!
Best photo book to develop for memories - Love making yearly photo book for each grandchildren.
It was great except the new update will not let me login with my iPhone and the app so I cannot use the app anymore.
It doesn’t work 1/5
I can’t personalize a single book. It won’t let me open anything 🤷🏼♀️
Great little book 5/5
This is a great affordable book. Great quality and the app makes it easy to organize and edit your photos.
Beautiful books! 5/5
By Amberlee T
Every trip I take with my family, I make a book full of memories. The books are well crafted, with vibrant colors and the App is very easy to use!
Too good 5/5
By TImsy tandon
I love the clarity of pics the options the idea
Great customer service! 5/5
I had some questions about my order and customer care sorted it out for me quickly
Love my books
A great source for nostalgia!
Great app but glitches! 4/5
Love the simplicity of the app, but it does crash every once in a while when rearranging pictures.
Great for memories of your family to last forever ! 5/5
Great for gifts to family members and more!!
Love it! 5/5
By LJ hhfbwidhbxjwbsj
Loving the books so far ! We’re first time grandparents so we take too many pictures lol.
Love it! 5/5
This is the absolute best way to keep all pictures!
Pandemic Memories 5/5
By Effie Pearl
This was my first time using Chatbooks. It was easy. The books are delightful and will help us remember the positive aspect of our quarantine. When we focused on the good.
Great photo books, Flakey app 3/5
I have many Chatbooks and love them. I have had an easy time editing them and love the end product. I am so frustrated with problems with the app though. The app is telling me that I need to reconnect to Instagram. After logging into my Instagram account inside the Chatbooks app, nothing happens to reconnect it. I tried three times tonight, and even tried logging in on the computer to see if I see something different. No luck. I might have to give up on my series of books. I need something quick and easy, not frustrating.
Customer service ⭐️⭐️⭐️⭐️⭐️ 5/5
By Curly Traveler Girl
I had a problem I realized I made after placing my order and after a quick email Chatbooks helped me fix my error ! Wonderful customer service !
Love My Chatbooks! 5/5
By Joylyn O
This app makes it so easy to archive my family’s memories. Anything I post to my Instagram automatically gets made into photo albums complete with captions and mailed to me. I can change whatever so want before they print, or I can leave it alone and just enjoy the books as is! I’ve been using Chatbooks for over 2 years now, and I just love it.
Lovin’ the upgrades! 5/5
By terry haus
I started with you in 2017 and now want to redo all those books. Thank you for adding the collage options and date and place options. Now it doesn’t take me any time to make my books and it’s very exciting thank you.
It’s ok 3/5
By oN emankciN!
The idea is great. Monthly subscription that won’t break the bank, and automatic shipments. The issue I have is with the app. It is slow and buggy and frequently hard to use. The pictures don’t load, or changes don’t load, or the app itself doesn’t load. It’s hard switching addresses to a different address (I do that if I want to send the book straight to a family member instead of giving it to them in person), it would be nice if there were saved addresses that you could select. (There may be a spot in the app to do that, but I don’t know where it is if there is one.) Also, I have no idea where I would be able to cancel a subscription (if I eventually wanted to do that). It would be nice if there were bigger books offered as well, or even a different layout than just a single picture per page. I consistently need 2-3 of the 60 page books for each month with the amount of pictures I have of my son.
Excellent Products and Service 5/5
Thank you to Chatbooks for making it possible for me to create memory albums for my family to enjoy for decades to come.
So easy 5/5
What an easy way to turn the pictures on your phone to a table top photo album
Capturing moments 5/5
The chat books are awesome. I’ve captured an entire year of memorable Moments filled with memories with family friends and events. Thank you for having such an amazing selection of albums and for making it cost achievable. Your customer service team Rocks! Thanks for maki g everything g simple and easy to order.
So far so good 5/5
I Love the affordable prices
Chatbooks review 5/5
I love chatbooks! Especially monthly mini books. But I also love making other books for loved ones! Good quality and perfect size for storing
Our babies 5/5
Have a lot Great pictures that I want to have preserved for always. This is excellent and I will definitely use this again and recommend it to others
Amazing books and amazing customer service 5/5
I have been using Chatbooks for my pregnancy journey and now for my son. I have printed a book for my baby shower, for my pregnancy, anemone for my sons 1st and 2nd month. It has been an amazing way to document everything and I simply take a few minutes in the evenings to upload new photos to a draft of a new book, add captions, and the book is ready at the end of that month. I also want to mention that customer service is amazing and get back to you very quickly. I wanted to change a photo after submitting my order and they got back to me quickly and unlocked the book for me. Unfortunately, we had an emergency and I wasn’t able to get the fixes completed, but that isn’t their fault and they kept reaching out to help me make the book perfect. I can’t say enough about this service! I will continue to use it for my monthly books and will probably change over from a different service for my yearly books! Highly recommend!
One star 1/5
App is not easy to navigate and often doesn’t work. And then I can’t send this message because all the “nicknames” I’ve tried are taken 🤦🏻♀️🤣
Podrían tener la app en diferentes idiomas. Gracias
Confusing with little explanation 2/5
In theory the idea behind Chatbooks is great but the user experience leaves a lot to be desired. Not much by way of information and with so much vagueness user is left to kind of figure out how subscriptions work. I wanted to do a year of the monthly, only to find out they bill 12 months starting the month that you’re in and won’t let you use it towards back dated albums. I had wanted to purchase a years worth for my daughter’s first year upfront (you get a discount) and after purchasing the subscription, had to text support to find this information out. Would honestly make more sense to credit 12 books starting with whichever month vs start from the current month. Other user friendly issues arose but I’m just too lazy to type it all out.
Not a bad product or app, just poor user experience due to lack of information and ease.
Why not make this app work in landscape mode. Most folks with a large iPad use a keyboard and not being able to use the app in landscape mode only portrait presents an issue in using the app.
Love it!! 4/5
I absolutely love having Chatbooks! It is so great to get all my memories sent every month. My kids even love looking through them.
I’ve ordered the same book 3 times 1/5
I created a 60 photo book for my friend’s bday, ordered, paid, got confirmation, waited a week or so, checked the app... and discovered the book wasn’t created. Recreated the book, order, pay, confirmation, wait- no book. Now I’m 2 weeks late for my friend’s bday. I guess it’s time to find a bee platform.
It’s not you! 5/5
I love Chatbooks, I don’t love how long it takes for my Wifi service to download pics to make my books. I am challenging myself to start being dedicated to make my books. I know I have been paying monthly without making them. Thank you for sending a postcard reminder to me, because that let me know that your company is completely aware of and on the target of developing my precious family photos. Receiving the postcard through the USPS was a sentimental way to reach out to me VS a email. Thanks for that!
Super easy to use 5/5
By Ryla Ly
We love chatbooks and we have ordered 3 books already. This app is so easy to use and we love having our memories printed!
Mini books 5/5
How can I change the date on the cover page? It currently says April 2021, however I’d like for it to say February 2021. Thank you!
Amazing Customer Support! 5/5
I love the texting feature so much! I had sent a book to print and realized I forgot some pages. There were able to send it back to me and made it so easy. So great to work with! Customer for life!
We love it! 5/5
We love Chatbooks, it’s an easy way to have your pictures from your phone or Instagram printed. The app is easy to use and link to your phone or Instagram account. I’ve been using Chatbooks since my kids were babies.
Busy mom of four 5/5
By Susan, mom of four
I LOVE chatbooks. I have very limited time raising four kids and this gives me my memories with very little work on my end. I love looking back on pictures and captions. It’s like I’m scrapbooking, but much less time is spent on this. No cutting, gluing, printing pictures...it’s all here for me in a high quality printed book. Thank you Chatbooks. You are a mom’s best friend, right up there with Amazon. You make my it easy to preserve my memories for my kids.
By whew toinks
having a hard time chat room takes forever for an answer
it says easy to create when checking out needed help cannot get help says chat with us takes a lot ofvwaiting
App very simple to use. The price is good. I like it
Awesome way to start a new collection 5/5
Love creating cryptograms with go’s autonomous systems
Great concept if only the App worked! 2/5
Would be a great idea, but I’ve tried several times to choose pics for a book and the app keeps quitting and not saving any of my work. Very frustrating for a busy new mom!! I’d love also to create books from past months, but since I didn’t choose that option, it doesn’t show as available. Not impressed, I think the developers have some work to do to get the kinks out. Until then, my business will have to go elsewhere. #valueonmytime
Easy and wonderful 5/5
I just love Chatbooks! So easy and the books are great quality and great price!! Just a few clicks and your done!!
Web site 4/5
The web site does not really explain things very well. It took me forever to make my books. Looking forward to see what they look like.
Not sure I want a monthly book 3/5
By caky d
I don’t know how to cancel the subscription if I need to. Please let me know that and I will be a happy camper and probably keep this going. I have a friend who loves Chatbooks so I am giving it a try.
Absolutely Love Chatbooks!!! 5/5
By Laurie B,
These make wonderful gifts!! They are fun and so easy to put together!!! Now that I’ve made two to give away as gifts to friends, I need to make my own!!!! Thank you Chatbooks
Birthday in Sonoma 3/5
I bought two separate Chatbooks for this terrific party we had in Sonoma california. Photos of several people had their faces cut right off. One of the cut across the face photos was of the COVER. I dont know if any human looks at the finished product before sending them to the customer, but I had to send both of my books back.
Still waiting to see if they can fix this or send it back to me as is .