Out of Items 1/5
By LHeveryname taken
I ordered and paid through the ap. When I arrived at the restaurant they gave a long list
of items they were out of. The items I had ordered were on that list. So, I didn’t get what I had ordered and PAID FOR and was out of luck. She told me I could click on my order and cancel to get a refund, but that option was not available on my order.
Rally’s Byram,MS 1/5
This is the worst fast food place I’ve ever been to! Do NOT go here! I ordered 2 combos! They refused to give me the drinks I paid for, saying I didn’t order drinks! Paid for bacon! No bacon! Not even the correct burgers! Customized one of them to leave some things off, but it was all wrong!! They need to close this place!!!!
Never received order but the app says I did 1/5
Please fix the QR code system or make it exclusively a name pickup, the qr gave an error and said I received the items as soon as it scanned, had to pay twice for the same food. At least allow rewards to be redeemable through drive thru so I don’t have to use this broken qr system. Definitely needs an update, but for now I’m getting a refund and deleting this trash app.
By tee -1338$:/26
No reward 3/5
By me # 2
I love checkers and I always use the app but it’s frustrating building points for reward that I can never use. I attempted to reach out for help thru the app but there isn’t an option for that. Would definitely change my ranking to 5 star with some help.
Bad customer service 1/5
I ordered my food on the app waited in line for about an hr didn’t want to wait no longer went to the window just for her to say she don’t have my order but they took the money off my card ugh never again
Never Ordering via APP Again 2/5
By Kyn ♊️
The app states that the store on 12th street in Little Rock Ar doesn’t close until 2am. I order thru the app at 1:07am and was told to arrive by 1:13am. When I made it to the restaurant the store was closed. I wouldn’t have been frustrated is the app offered an option to cancel your order. This is an inconvenience for everyone. The employees didn’t have any information about the app aside from the store being closed and that the big boss would be in; in the morning. This isn’t my first issue with this app, but it’ll definitely be my last.
Unable to use coupons at most locations 1/5
The app is mostly pointless because you’re unable to use coupons or rewards at most locations because they need a barcode to scan. Checkers rewards and coupons were better when they just sent them via email for you to use. Most locations don’t even show up via app to allow full mobile ordering. You also are able to get better deals from the menu at the drive thru vs what’s available to order via app.
Forgot my funnel cake fries 4/5
I can’t say too many bad things. The prices are always good and with the rewards they are even better. The food is good quality as well. I was however disappointed tonight after ordering through the app to get home and see that I was missing my funnel cake fries that belonged to my wife who was extremely disappointed lol. It’s not worth the money in gas to drive back so I didn’t bother to call and tell them. Anyway don’t let it detour you from downloading the app and eating the food. Also I’d like it better if it were possible to use 2 rewards per order, just sayin ….
By Nea Tallahassee
Set in line 30mins ordered through the app. Was told they didn’t get it to drive back through drive thru or cancel it through the app.
Order wasn’t correct 1/5
By Fester 64
Triple bbqbcn combo was ordered, only got a double. No straws for drinks, no utensils for chilli cheese fries. One of the burgers buns was folded up.
Long wait times 1/5
Terrible terrible terrible!!! The fries are the only good thing about this place. This is my second time ordering from this location and had to wait over a half hour for my food. I am terribly disappointed
Add on Sales 4/5
App is great! Deals are great! One thing that would be of benefit. I have to order at window if I want to upgrade fries to fully loaded, etc. would be great feature in app that would produce mobile add on sales. I upgrade alot.
Ordered today at 12:15 was said to be ready at 12:20. I was at the checkers at 12:19 had to sit in the app window 15 minutes while they took care of the drive thru side live orders. Guy in front of me I have no idea how long he was there. Got my food it was cold and the soda I wanted with no ice had extra ice. Usually I’m here by 11:30 am and have no problems. The store needs extra people for the lunch rush.
Uffff y recontra ufffff 5/5
The fries are bomb , bomb.
30+ minute wait!!! 1/5
By Nikki Griff
I placed an order with 5 sandwiches. It took over 30 minutes to get our food. No one at the window would acknowledge me for the entire wait time, even after knocking on the both the “order” and “pick-up” windows.
This mobile app stinks 2/5
By amd 0796
It’s not very user friendly and if you order with a special pick up time and you come a little early they can’t make your order until it shows up on their end. Had to leave instead of waiting then came back and it was finally ready but the sandwich and fries were cold. I won’t do that again.
The app is great but the food is horrible. I’m a food blogger so I try food a lot and I’m really not exaggerating when I say it’s the worst food I’ve ever had in my life. At least, the oxton hill location in Maryland. 1/10
Great app 5/5
I always order my ralleys food ahead of time using the mobile app so i don’t have to wait in the long line . It’s very convenient and easy , I have no complaints
Terrible location 1/5
By aquarius rockstarr
Very rude staff manager is unprofessional I ordered a 4 pc tender and fry he gave me the tenders but no fry then argued that I didn’t order the fry I had the proof in the phone but he was more worried about arguing they need to have the store shut down and rehire better staff immediately not a good experience.
Add BYRAM MS 4/5
We had a Rally’s open in Byram MS but on the app it doesn’t show location even when you have your location on… maybe because it’s new but put us on the map!
App doesn’t accept coupons 1/5
Food is ok, can’t take coupon codes at my favorite location ever. Works everywhere else.
Stupid app 1/5
By what happen dude
Never lets me log in. Horrible app
No problems 4/5
The closest Checkers is 12 miles away. I’ll go there if I happen to be in the vicinity. The food is good for fast food. The I love the fries. Not so fond of the calories so occasional trips are the best option for me.
The app is not as good. The manager will bypass the app and give what the app offers which works for me.
First Online Order 2/5
I was disappointed in my order. I ordered BBQ Bacon Mother Cruncher Combo. The chicken was way over cooked and extremely dry. Couldn’t enjoy a single bite. Ended up throwing almost the whole sandwich away. Also, I was not given a receipt. This next comment has to do with the pickup setup. The window you are required to drive up to in order to pick up your order is on the passenger side. This makes it very difficult to get your order unless you happen to have a passenger riding with. The set up is poorly done.
Almost 5 Stars 4/5
Really need to implement a better customization option for burgers etc. it’s very limited. Besides this everything else is nice. Very good deals
Best fast food 5/5
Best fast food amazing deals
I can’t get an Arnold Palmer y’all need too fix this I don’t drink soda bruh. ABruh y’all needs to tighten up.
Best food app 5/5
This app has new deals for everything I eat at rally’s, everytime I open it. Def the best fast food app
Drive thru lane 1/5
Your one lane system is working awesome. Only took 15 minutes to get through it. Wont be coming back very often
Terrible service 1/5
Slow employees who won’t event acknowledge customers waiting to pick up their orders
2nd time closing early and still taking mobile orders 1/5
Tonight was the second time this place has taken my order and money only to arrive at a closed store. They are supposed to close at midnight but at 10 pm all of the lights were out and one guy was in the cooking for himself. All he kept saying was they closed they closed. I’m making myself stuff and leaving.
App not working 5/5
Every time I come here and give them the app it never works!!! I never get my reward
It is slower than drive thru 1/5
Came to the restaurant several minutes after my mobile order was scheduled to be ready. They said it's not ready yet. I waited as 5 cars behind me ordered their food in the regular drive thru and then receive their food before me. I should have just used the regular drive thru.
Excruciating slow….. 2/5
Placed an order in the mobile app and was told my order would be ready at the time given…I don’t mind waiting 5 extra minutes but Nope, had to wait 20 more minutes. No apologies for the long wait. I barely received any acknowledgment when I pulled up to pickup my order! I’d been better off ordering regular through the pull up window, they seemed to care more about those orders.
Very slow 2/5
By candid is
All I can say there is no one in line . About 5 works and it’s been 35 mins for 2 burgers and 2 hotdogs . Really what took so long I don’t know . Now I know why I don’t do checkers..
Order messed up 1/5
I ordered a burger plain and it was not
I’m a travel softball player in a small town and there a checkers like 5 minutes from the Feild, I love this app cause I get free stuff every time I go(which is every week).
Fix the app 1/5
Can’t order anything because it keeps saying check my payment method when there’s nothing wrong with it
App crash 1/5
By DooDoo breath
I cannot get app to work. Crashes at startup every time. iPhone XR
Increase your wait time with this cool app 1/5
Never fails. Third time I’ve used the app and my wait time for 2 double cheeseburgers is going on 25+ minutes. The drive thru line is running just smoothly!
Great service 5/5
The employees I dealt with on this visit were very helpful. I couldn’t say more about how satisfied I was with the service the staff provided. I received the food very quickly and it was delicious.
i like your food its pretty good better then sonic
Horrible experience 1/5
Placed a mobile order at 10:29 pm and my order was supposed to be ready at 10:36 pm. I didn't receive my food until 11:18 pm. I had to hunk my horn three times to be seen at the window. I received patty burgers and no drinks for my combos. As I hunk my horn for help even though the lady saw us waiting for twenty mins in the pickup lane. She still doesn't help us. We just ended up driving away without most of our food because we live in Palmcoast and had a drive ahead of us. Never will I go to that checkers again
Los empleados son mal educados y no trabajan con orden sobre pedido. Siempre, siempre toca esperar
By Game used to be cool
In app deals never work.
If you love Checkers&Rally’s and you don’t have this app you are missing out serious discounts 5/5
I love all the discounts and promos I get and It just makes me choose them more often because of the points system, I’m so happy with the efficiency of this app, I get rewards all the time that now I plan on getting Checkers at least once a week
Trying out the funnel cake fries 🤤