Loved the service, but stole my money 2/5
I am a college student and I used chef this semester to get my college books. My books came fast and were much cheaper than anywhere else. I also enjoyed the little things I was sent along with my order like gift cards and a sample.
HOWEVER, upon ordering my books I got a free 30 day trial to Chegg Study. I myself used it once and it did not work for me so I cancelled my prescription on it so I would not be charged again. I ordered my books at the beginning of January and cancelled it later that month. Come February, there was no charge for Chegg Study. Come March, I was charged for Chegg study again. I’m a poor college student. I have bills to pay and now I won’t be able to afford groceries. Thanks Chegg!
Not helpful customer service 1/5
If you still need your e-textbook after expiration date, make sure you extend it before the date it expires. This company does not offer a grace period. Very poor customer service. You could do better
Not a good app. 1/5
By Heat terror
This app requires a download of all books paid for. I had been having issues on my laptop with chegg and I decided I would download their app to make things better. Instead I was never able to open my book. I would not advise downloading this app or renting online books through them either.
Awesome app 5/5
By f00tball player
This app has made my whole college career 10x easier! While others students that aren’t using this service may spend about $100 on 1 textbook, people like me that use this service spend about $150 for all their books for 1 semester(I’m taking 5 classes this semester). Thanks so much to whoever runs this company, you know what they say, “Not all hero’s wear capes”
Fix the App 2/5
The app doesn’t allow me to checkout my books it’s very annoying.
I love this service 5/5
I barely started using Chegg because previously I would buy my textbooks from the bookstore at my school, and I was a little nervous that the textbooks wouldn’t come in good condition. I finally gave in and ordered from chegg the book was in great condition and came quickly and so much cheaper then spending hundreds on buying the textbooks definitely recommend!!!
The app freezes 3/5
Lately the app has been freezing a lot at the checkout process or it takes longer than before. And sometimes when I click check out it says I didn’t enter information and it won’t work. The first time I use chegg one of the books was very damaged but I love their return policy and how easy it is to send books back. I really recommend this app it has saved me a lot of money.
Fast and easy.
Chegg Is Your Best Friend 5/5
This app has saved me thousands of dollars. It really is great using this service to get textbooks that are not inflated by university pricing. I’d avoid the reviews about this service being bad because not every service will be great and the fact that majority of people will write a bad review after the first experience (myself included). I have used Chegg for the last year and half and it has been nothing but an excellent experience. Chegg outclasses amazon without a doubt and I would recommend highly to use this service. The only thing better they could do is pricing with efiles, but that is a service that will come down eventually (their efiles are still 40% cheaper than amazon).
By GG Nunez
Super convenient, affordable and easy.
Love this place! So impressed with this company.
I felt pampered that they offered the ebook while waiting for the hard cover. They even included a red bull! I don’t drink them but honestly they made my day for doing that!
I even got a coupon for a food place.
My book was in great condition. Yes, used but they are needed temporarily. Let’s save trees :)
Best app ever 5/5
Chegg is the best thing ever to happened to students, I love their customer service as well! 10 stars for me
Never sell your books to Chegg 1/5
By Mohammed BEN YOUNESS
I sold my books to chegg 3 months ago and still disappointed receive my money. I called 3 times and every time I called they said there issues with my check, and they process a new check to be mailed again, but nothing comes to my address. I verified the address three times for accuracy, but still have the same problem. I wish I sold them to my school instead so I can get instant cash. I thought it will be good to try it but I was wrong.
Why make an app that says Chegg Books if I can’t read my book. Why do I have to download a separate reader. I’m very busy and I didn’t enjoy having to download several different apps until I finally got to the app that just lets me access my book.
Lifesaver in College 4/5
This site has save my backside multiples times when it comes to obtaining books. I wish the app would let me order eTextbooks.
Security Breach 1/5
By Aria Scott
There was a major security breach in April where my information was stolen and they claim that they only found out about it in September but my credit card company was already handling their mess in August. Untrustworthy
Lost and not helpful 1/5
By Carley W.W
I ordered two books that were to be sent two days after ordering. The one came on time where the other did not come in. I contacted them, they were very kind and sent me another book. The day came for the book to come and it never did. I contact them again and they tell me the book was out of stock and could not send it to me. They could only send me a 10% off of my next purchase. Now I’m on my own to find a new book as soon as I can because they were unable to provide multiple times something I ordered. Do not recommend.
worst app ever！！！！！ 1/5
By so terrible app
Avoid this app as possible as you can! Only used it to get answers for three simple questions. All of them were wrong. But the subscription is automatic. So I had been charged for more than one hundred dollars for three wrong answers so far. And I didn't find it before. And it is soooooooooo hard for you to find how to cancel your subscription!!!!!!!!!
Love Chegg 5/5
By Lucille Perez
Omg so my book came early and the book looks in good condition even though it’s used. I love the fact that it came with a $30 gift card for a food place and a red bull for those late nights. Receiving this package made my day because I was just expecting my book that also came at a cheap price and it came with the book and little extra gifts. I would 100% recommend to my friends because what was so nice is that that they give you a digital copy of the book while your book is shipping over. And if your purchase is over 35 it’s free shipping. I am now going to be getting all college books off chegg
Forced to attach card info 1/5
Needed a book ASAP as I just added a class and only chose Chegg because Amazon sold out. Was glad to see Apple Pay and even PayPal were options as I’d REALLY prefer not to have another app in control of my card info. Apple Pay option just returns you to the payment options screen endlessly and offers no additional prompting as to what’s happening. So I tried PayPal and it just returns a little red prompt “invalid zip code”. It is so infuriating. I don’t know what the form is looking for but that’s my zip code. The one all over my mail and attached to all my bills. I tried the app and website but there’s no difference. Ended up forced to use my card as I just need the book ASAP. Says it applied a coupon for 2 day shipping but then says it’ll be delivered in 5.
Books came is messed up. 1/5
About a week ago I ordered 4 books on chegg to rent. The books were too expensive for me and I was fired for not being able to work as many hours because of college, so money is tight for me at the moment. I did some research and I found chegg. It was really helpful and I planned on using it for next semester as well. I’m not sure about this any more though because I had issues with 3 of the textbooks. My English textbook unfortunately came in a messed up box which was fine as long as the books were okay. Unfortunately only one of the books were okay while the other book had a bent cover and certain pages ripped. I went through the book to see if the passages I needed for the course were okay atleast but some of the pages were sticky inside and others were folded so reading the book alone is very uncomfortable and uneasy. My two ASL books I had issues with as well. One had parts of the cover torn and they both had none of the dvds included. I’m not sure if that’s how all the rental books are but had I known that I would have not rented them at all. I need those dvds and now I have to buy them elsewhere. The awkward part is that I recommended chegg to a friend of mine that was also fired for the same reason and I’m hoping he doesn’t go through the same thing. The ironic part is that the only book that was fine was the extra book I accidentally ordered.
Perfect for a college kid 5/5
By Lol car
Saves money for college textbooks. Love it. Only wish you could read the books on the same app rather than installing another one.
Chegg is my best friend 5/5
If you are new to college, do yourself a favor and do not bother getting textbooks anywhere else. Chegg is the way to go! So affordable, i absolutely love this website/app. They are extremely helpful, and it is obvious they care about you getting your books on time. I have never gotten “no results” for a book i needed. Chegg is always there to save the day! Also, they throw in little surprises in your package and it actually makes me look forward to getting my textbook. Thank you Chegg for making college an easier, more inexpensive experience for me.
Wonderful company with great customer service. 5/5
I love this service. Almost every book that I’ve gotten so far has been from here, and most of the ones I didn’t get from Chegg were wicked overpriced, and upon further research I later find that most of them could have been purchased through Chegg at a better rate.
I just received my package and although I know that they always include a freebie, I didn’t expect them to send five. I couldn’t be more pleased with their service and will continue to use them all throughout my college life, I will also continue to recommend them to my classmates!
I just got me ebook for school.. amazing price by the way. How do I return the book when I am complete with my course or will it automatically take it back after the 120 days expire
I love Chegg 5/5
Chegg is an amazing book service! I always get my books so cheap and fast. Most of the time I can find a free shipping code online and it saves me so much. Chegg makes it super easy to return books and even gives you plenty of time after the semester is over. I have had some well used books sent to me, but most of the time those are rentals and they were pretty cheap. I have found that the older editions are super cheap and most professors will let you use older edition books. Some may not so I would check before ordering. Thanks Chegg for always being amazing! Oh, I almost forgot, you can make some money back from those old books!
STICKY, DIRTY, MESSED UP BOOKS !!! 2/5
I was so pumped that a friend of mine recommended me to Chegg! I was desperate to get books for college but I was anxious about the cost. This app seemed to be a miracle for me! I placed my order around a week ago and my books were delivered today. I opened my box to discover used books which is totally okay! What isn’t okay is that my books are completely sticky, bent, and written in! I can’t even hold one of my books because it’s SO nasty! I’m very disappointed that 2 out of 3 of books were gross. I can’t believe I recommended this app to my friends. I will not recommend this to any of my friends in the future because I don’t want them to think I have it out for them!
if this app worked out for you and your books weren’t nasty and gross then I’m so jealous of you! Be grateful this didn’t happen to you.
No information 1/5
I recently ordered a rental book on 8/11/18 have my credit card information and the process has been pending for two days! No tracking number or conformation it’s been processed. Also they offer a ebook preview for 6 days till your book arrives and have had issues even when downloading there app. I’m extremely frustrated since there is no way of contacting them on there app! I’m hoping someone reads this review and helps with this issue
Life Saver 5/5
Being in college, the first things on the list after classes of course are the textbooks. You can either spend hundreds of dollars in the bookstore or save a bunch of money buying them from Chegg. Even better you can rent them way cheaper than your bookstore as well. Why pay for a book you’re not gonna use later.
Why Different Apps? 1/5
By Typical Student 2k18
I'm sure in 2018 you can place most of your services under the direct manipulation of one app. Thanks for wasting my time.
Can we replace every college bookstore with chegg? 5/5
Absolutely phenomenal. I’ve saved THOUSANDS of dollars because of Chegg, and I’m not even exaggerating. Not only are they more than reasonable, but they are punctual, caring and organized. I NEVER EVER do reviews, so you gotta take my word for it lol, and everyone seriously needs to but know about them!
Great app for finding basic textbooks. 4/5
This app is nice for finding textbooks for intro level college classes and finding those books with cheaper prices. Highly recommend.
Useful and affordable 5/5
At times the books I find here are cheaper and arrive earlier than Amazon
Thank you so much!! 5/5
I'm a poor college student and Chegg has helped me passed my Accounting 2 class!
Can’t order books 3/5
I have been trying to order my books with Apple Pay and I’m continuously getting a loading screen. I’ve hit the submit button like 5 times and nothing! Please fix!!!!
Really easy to use!
Update: it is working fine now! 5/5
“I’ve been trying to order my books for past couple of days. For some reason the website isn’t working and the app isn’t working either! Annoyed, I’ll buy somewhere else.”
Apparently they were having technical difficulties but they fixed everything and I will be able to get my books in time!
Chegg Is the best 5/5
As a college student on a budget my first semester I had no clue about Chegg. It’s one of my classmates who introduced me Chegg and I am very grateful. This by far is the best place to obtain your books for college.
I LOVE CHEGG 5/5
Chegg has been a life saver for me for multiple semesters now. Honestly the best deals I have ever found on text books I have found on Chegg. I received my text books within a week of ordering and the returns were super simple.