Needs an Update that Works. 1/5
I updated the app and my ebook is now gone from the library. I update it and it’s still not there.
Can’t sign in at all!! 3/5
By Hate it soo much!!>.<
I have always loved using this app to read while commuting to my school, however, with the new update I cannot even log in anymore. I hope this gets fixed as it would help me immensely!
I was excited. 3/5
I was excited even though I had to separately download the EReader because of the read aloud option. I was gonna listen to it as I workout but the voice is so scary! What were they thinking?
Sometimes things are skipped or are not in the correct order. I would give a 5 star if they could just fix this problem. This has been a life saver for my class. Please fix this issue so I can change my rating. If this was done this would be perfect!
Better get the physical book 2/5
By over it 2018
The app loads slowly, the pages barely turn and when they do is two or three ahead. The highlighting feature is all but useless! Slow to respond, slow to highlight, to turn pages, and often times the notes text box pops up when trying to highlight. I am using the newest iPad pro with pencil and the most up to date 11.3 software. Thank goodness I only have one more week left using the app.
Needs many updates 3/5
Overall what this is used for is fantastic. It’s a cheap way to get books for college and have easy access to them. Navigation is wonderful and finding topics or chapters is very simple.
The issue I have with it is the reading itself. I’m on a rather large iPad and I have to zoom to be able to read. The words are very small.
I really, really wish there was a way to change the background color as reading for extended periods of time with a bright white background strains the eyes. I can see the limitations with that though considering the picture but it would be a welcome change.
Overall I think it’s a great resource but there are many improvements to be made functionally.
By Bitter sweeet
I gave u two stars because at least the book downloaded Otherwise I would have given u one. I would have been better off buying a hard copy book. Your ebooks are slow. It takes 3-5 seconds to turn the page and sometimes the page doesn't even load. You really need to update your site. If u really need a book, check Amazon and iBooks first. It'll save u the headache.....and time to read one chapter
Terrible App 1/5
The text to speech voice isn’t in English and there is no way to change it. Additionally, the Chegg website will not allow me to read my book on my computer for some reason so now I am stuck with this app. I am done with Chegg after this semester.
Won't download 1/5
I've tried downloading app for almost a week now and it just sits in loading. Never loads and install. Would really like to know the next step considering your web version is awful to read my text book for my class.
Need to constantly log in.
Solutions are a scam and impossible to easily access.
Overall I would look elsewhere.
Love this app 5/5
It reads to me I'm inlove
Screwed up a good thing 2/5
When I do a search in a book on my iPad it will not find it and suggest I misspelled it. I have searched for words that I was staring and still nothing. I have looked for “a”, “of”, “the”, but still nothing. Please fix your update.
Read aloud 1/5
By Tiffy B.
They broke Read Aloud 1/5
Now if I touch the screen reading stops. The “read from here” option actually means read from the top of the page.
I’m going to look for another source for books if it’s not fixed.
The new update is terrible 2/5
As others have already stated, the new update just doesn't work. Prior to the update I had no issues. Highlighting was smooth as was page turning. Now I have to wait for the page to load and when highlighting, I have significant lag that prohibits me from moving or turning the page until the system catches up. It is now taking me twice as long to study. Additionally, the text seems smaller and it looks like some study features (the percentage of notes read) are missing. Please address these issues. I would have given the app 5 stars if these changes had not occurred.
I’m having issues 2/5
My eReader is reading the text in a different language and it’s not allowing me to change it to English I called chegg three days ago and still no word on how to fix this. Beyond annoying because the whole point of getting the ebook was so I can listen to the book while driving to school.
New update!!!! PASTE function! 1/5
The new update has removed the ability for me to paste into the search! What the crap! If this continues i will no longer be purchasing ebooks through Chegg.
App was working great until most recent update 3/5
By Gummy Chew
The app was working wonderfully on my iPad until it updated this morning. I can still read my books but I’m having the following issues:
*the menu options when highlighting now look very sloppy (bizarre spacing between options, highlight is now just blue circle).
*when I turn the pages in my books I have to wait for the page to load it used to happen seamlessly.
*Finally a grey box will just flicker on the page from time to time in the upper left corner of the page.
This app used to work with no problems at all and I wish I could rate it higher, but if the developers are uninterested in quality control, I am uninterested in using their reader.
Still not optimized for iPhone X 3/5
Would be nice if this app would take advantage of the entire screen.
Where's the page number 2/5
Can’t zoom in pictures figures in the ebook 3/5
By Trương Mẫn Nhi
Generally works fine. But I’m a little disappointed that Chegg does not offer an offline version, and also I can’t zoom in the pictures in the book. There are information in those figures that the text doesn’t cover word to word. Hope next update would fix this issue. Thank you!
Table of contents doesn’t work. Review notebook doesn’t work. Will be getting refund for my rented textbook and will look elsewhere.
Awesome App 5/5
I rarely have any issues with this app! Fast easy and efficient! Other apps should take notes. 📝
glitchy when swiping pages, I have more than one online book and i can only log in one device at a time which is very inconvenient since I’m always switching from iPhone to iPad...
Garbage App 1/5
By NL Crush
This app is useless and a waste of time. I bought an eBook from the website and, while I can easily use it from my laptop, the “library” for other devices is always empty. I have tried everything to update it but continuously get errors thrown back at me from their servers. Clearly, Chegg hired some rookie web and app developers to build their structure and nothing is automated and it simply doesn’t work for me. I regret choosing Chegg.
I followed up with their helpline based on their response already and no one knows why this doesn’t work on iPhone 6. By the time they’re done and figure it out, my class will be over. Buyer beware if you use an iPhone, stay away from Chegg.
FIX THE READ ALOUD SPEED 3/5
This is the best feature. Please slow down the speeds after the “normal” speed. They are much to fast and pointless. But we need a speed faster than “normal” just not that fast. Otherwise great!
Can’t use app 1/5
I had a good experience up until I couldn’t login into my account, called customer service and said my only option is to use the internet to access my book. If I would of known this I would have never bought the ebook, definitely buying the actual book for next semester.
Hate this app 1/5
I absolutely hate that I had to download this app just to read my books on my phone. The app its self lags a lot and goes very slow when you’re trying to navigate through the book. Really makes me dislike ebooks.
Great App 5/5
By Mrs benfost
This app is amazing and the concept of the app being useful without WiFi is remarkable! Thanks Chegg 😊
Good, but needs improvement 3/5
By Begonia the Brilliant
The app is fine, but the “features” need improvement. For example, highlighting text feels imperfect. Would be great if the app could automatically recognize the Apple Pencil and highlight instead of click and drag. Would also love to see my highlights easily imported to word, Quizlet or even Cheggs own quiz app.
Poor Structure 2/5
Really? You need a separate app? Do I really have to download the books... :(
It’s awesome when it works 2/5
My app on my iPad rarely lets me log in. It tells me that I need activation help or that I have to many devices connected. So annoying.
Way Too Slow 2/5
The contents and features of the app seem to be fine, but it takes about 30 seconds to flip to the next page. My phone is currently an iPhone 7+ so it is no problem with my phone, it just takes awfully long to load pages.
Have the copyright information memorized... 2/5
The app is a great start. But I have a 2 hour commute and listen to my text books during that commute. The feature that allows the phone to read your textbooks to you reads the copyright information at the bottom of every page of the text book after it finishes that particular page. It is very annoying.
Works fine for me 5/5
I had no issues setting up or getting my rented ebook to show up. The page turns are a little slower than kindle, but the speed is still reasonable and not going to hinder my learning experience. The read aloud feature is pretty cool; it’s a bit robotic but it works when the app is in the background! I had debated going with B&N and their yuzu app, but decided that Chegg has way more responsive customer service if I do end up having any problems.
It’s so slow to highlight
It’s so slow to switch pages
It’s so slow to navigate the app
This app is garbage.
Can't even log in 1/5
Every time I try to log in the app tells me my password and email don't match
Got my book 5/5
Reading on my iPad Love my chegg
Needs improvement!! 3/5
Overall it's good. The surface is easy to use and the instructions are clear. The slow response when switching between pages is killing me... fix this please!!
First day to have app and it is very slow and freezes every time I touch it :(
Good for what it does...but: 3/5
It keeps saying I've reached my maximum device limit. Are we only allowed one device? I've only signed in here and on my Samsung tab. It would be appalling if you can't use more than one, disappointing even. Please fix these problems.
Unable to get textbook solutions 1/5
By GiniX AndreW
I can't access my textbook solution
By Jacob Bruhh
My favorite feature is this app is the ability to have any textbook read to you by a robot at 2x speed, cuts my studying time in half!
Garbage App 1/5
What a shame that in order to save money on the etextbook you have to read it through this app. Very slow response time and non reader friendly in many areas. I hope this gets much better very soon or I won't order another ebook on this again.
Slow and clunky 1/5
This app is extremely frustrating to use. It lags when swiping between pages almost every time. Highlighting important information is difficult. I don't recommend this app for college students if they use an iPad to read textbooks as it is slowing down my studying a lot due to the slowness of switching between pages for cross referencing information. It's a shame because I love chegg.com. Good news is I can return my ebook within 14 days.
App crashes every time I open it. Not good.
Freezes very Often 1/5
By Deployed and devout
Really distracted by having to reopen the app every page. Excited for the next 300 pages of my textbook. This will be a difficult class. Thanks Chegg...
Love it, 3/5
I just wish there was a way for the audio read to read the page without reading the copyright fine print that's at the bottom at the end of each page. Or a way to highlight the page so it only reads what you selected on the page. It would still be annoying, but at least I wouldn't have to hear 2 minutes of repeated copyright info after EVERY page. Also, there is a glitch where if you pause the audio, then play it again, it picks up where it lefts off but it stops at the end of the sentence, but the button shows that it's still playing. When that happens, you have to keep pausing and playing to keep it going, or stop it, and "start reading" at the point where it stopped. Which requires you to read the page, which defeats the purpose of the audio read.