It’s great, but annoying that it always makes me reset my password 4/5
I use chegg on my laptop, work desktop, and phone. And it ALWAYS tells me that my account is restricted due to high activity. It’s very frustrating because i have to reset the password and i have to keep up with all the new passwords. I wish there was a way to register devices so this wouldn’t be an issue.
Subscription problem 1/5
I cancelled subscription but you guys still take my money . This is the third time . Apple was able to refund one of these to me but this time it doesn’t even show on my purchases that you guys have taken my money . My account keeps getting charged $16 and I don’t even use the app .
No answers were given. No help were given, and all the answers that was given were wrong!?. 1/5
I subscribed to get some help for my papers. I posted my questions and no answers were given. One time they tried to answer one posted questions I have but not all of them were answered plus the answers were wrong.
Big waste of time!!! 1/5
I pay $15 a month to get wrong answers and locked out of my own account. 1/5
By Baboom Show
Do your “experts” not see when I tell them the answer they posted is incorrect? And to make matters worse, I’ll have to post the same question multiple times (usually getting the same solution I just flagged for being incorrect) and subsequently have to change my password because of the “unusual amount of activity.” I need homework help and to know how to do these problems for I do not live on campus. What am I paying for?
App is Pure Garbage 1/5
You ask them a question and they give you an answer with no work so you have 0 idea of how to do anything. Then, if you reach your limit on questions for the month (5 questions, plenty for k-6 but if it’s beyond that you might as well guess) they COMPLETELY TAKE AWAY ALL QUESTIONS YOUVE EVER ASKED. As soon as there is an alternative I’ll be sure to send this app to the trash heap.
Chegg is a nice program but known for overcharging and charging you double or charging you after you’ve canceled.
I pay $15 a month just to get a limit on how many questions I can submit . That is ridiculous. But what I have submitted the tutors were great. This problem should be changed. There shouldn’t be a limit to how many questions one can upload if we are paying for the service .
Google sign in doesn’t work. 1/5
Love the website hate the app every time I try to log in it always says something went wrong. The app is a waste of time.
Not worth the monthly fee 1/5
The fee for this app is ridiculous when you consider you only get 20 questions per billing cycle. Even if the question you asked has been previously solved, you can’t view it if you have reached your 20 question limit. Also, the “experts” don’t always solve for the correct answer. Save your $$$.
Seems like every question I click on it says “this has not been answered yet.”
Has a lot of answers, but not all. If you post, they get back to you quick. My only complaint is some of the answers are sometimes wrong so just double check!
So helpful! 5/5
By fortnite is awsome 5286
Chef has been a lifesaver.
By whitty rabbit
I can’t get this link off my iPhone. I cancelled the app and it comes up every time I click on the internet. I don’t want this and want my money back.
Best so far 5/5
I just subscribed two weeks ago so far so good for now but I can’t say later. U guys are d best
Great app 2/5
By carlos boi
This app is great, it just crashes a lot on iOS 13!
Awesome help 4/5
Can’t comment on the app 3/5
Chegg is an awesome resource, but I can’t comment to an expert’s answer through the app.
DO NOT pay the fee !!!! 1/5
They fail to mention the limit of questions - I’m stuck now for 3 weeks without help and $14.95 more poor until they charge me $14.95 again for a limited number of study questions. USE QUIZLET!
Amazing !! 5/5
Y’all are so great at what y’all dooo!!! Love you so much
Waste of money 1/5
Answers take forever to hear back from(most over 2 hours and one question took over 9 hours to get an answer) and a lot of the answers I get are wrong. Waste of money
Worst customer service ever 1/5
They do not care about the customer and they’re extremely rude I would rather students cheat than use this sad excuse for a company effectively immediately all accounts under my house will be deactivated there is no excuse for the way I spoken to
More questions 4/5
I love Chegg!! But what is it not unlimited questions if you pay 14.95 a month? That’s the downfall
Super easy and simple 5/5
Can find the answer to almost any question you have. Also, most answers will have an in-depth explanation on why the answer is correct
Problem fixed- thank you! Charges without permission nor authorization 4/5
By Mr Usero
They fixed one issue very soon, that’s why I change my review and rate. I really appreciate your support.
The issue was:
I am a student and looking for support and help I found this app. It seemed promising and cheap, so why don’t give them a chance? Wrong! A chance to charge me for whatever they want. I enrolled myself and paid for the monthly help, 2 hours later I was charged with some monthly study pack. First, $14.99, nice? Second charge, two hours later, “Study pack” $21.55. Even I wasn’t using the web or app at that time. So disappointing and frustrating.
Sign in required almost every use 1/5
I love chegg it works great and how it should, but please chegg ppl WHY DO I NEED TO SIGN INTO MY ACCOUNT EVERY SINGLE TIME I USE THIS APP. all my other apps remember my credentials, why doesnt yours? Please fix this theres no reason to have this weird manual sign in so frequently. Will give 5 stars when fixed.
They make it hard to cancel
Great Customer Service 5/5
Thank you for taking care of my subscription issue. I emailed for assistance and it was taken care of within 12 hours. I’ll be returning to Chegg later this year.
It works but they’re SCAMMERS. 1/5
Until they create the option to manage your subscription within the app, DON’T USE. Also they must bring their price down to $4.99/month. They’re shady SCAMMERS. DON’T BUY. They try to gouge you as hard as possible.
Split screen support? 2/5
Why is there still no split screen support for the iPad?
LIFE SAVER 5/5
Highly recommend for non math oriented people
Thanks ! 5/5
I love you , thank you !
Mission Impossible to cancel the subscription 1/5
I can’t cancel my subscription using my phone. There is no way to do it. I tried using Apple ID and it says I don’t have any subscription! It’s a nightmare!
Opt out before you waste time 1/5
I was unable to ask more than 20 questions per each payment.
Awesome app for homework
Typing verse. Copy paste 4/5
By future today
Phone App is great for simple problems/questions. However computer copy paste into Chegg is at least 80% better as well quicker.
Beyond Worth it 5/5
If the AMAZING tutoring and study help wasn’t enough, I’ve saved so much money on textbooks with my membership. If you’re a full time student, I HIGHLY recommend it.
Great help!! 5/5
Chegg is an amazing source to study and get homework done!
Horrible service 1/5
Horrible wait time for help and solutions
Expert Q/A needs update 2/5
One can’t just trust the answers given by the “experts” even for the simplest things. They will skip steps, not read the instructions till the end, give barely readable answers or just give of topic answers to cash in on the answered questions. My used questions should be reimbursed when “expert” gives incorrect answer or doesn’t do the problem as stated. I’ve given problems thumbs down and even given the correct final results to see if they would change their uploaded response but nothing happens. Questions should be left open to be edited by expert until customer gives thumbs up as a reply to try to combat the problem of people just giving fast wrong answers to get a quick buck.
Good App 4/5
The works great and pretty much answers all my questions. I do wish that the app had autocorrect when typing in questions. Other than that, I recommend the app.
Please answer my q. Iam waiting...
Best 15$ I’ve ever spent
It's good but it could be better 4/5
I like it, it's good for math but for physics, mechanical engineering and other engineering classes the problems aren’t right a lot of the times. It’s a hit or miss situation and by no means sure fire.
So it becomes irritating because it's happened often.
There is also not much expansion on how they get the answers sometimes.
If they address that I would rate it higher. This is for the app.
The whole concept of Chegg is great. The cheap books and ebooks. You can rent them buy them at very reasonable prices.
I spent $14.99 to purchase this app that ended up costing $21 for some reason. Price is deceiving, but hey if it’s good for studying then ok. However the first time I use it the answers I am receiving are wrong, some of the answers were screen shot from a phone and the phone labels were covering the answers. There is a MONTHLY limit of only 20 submitted questions (it does not matter if your answers are right or wrong that you receive)! Should be 20 correct answers a week!! More people would buy for correct information! Honestly I am so unhappy I will discontinue my service!
Thank you 5/5
Helpful in needy times.
YALLLL THIS IS IT👏🏾 5/5
The unsubscribe button was Hidden 1/5
I understand your wanna make money but thats not cool.