Best APP EVER! 5/5
This app is amazing! They have amazing staff and are so reliable when I am in need of a few things! On my Birthday I even received a hand written note from them! It was the cutest birthday card ever! I HIGHLY RECOMMEND!
EVEYTHING COST $50
I can with this app/company 5/5
This app is the best. I M really happy with Chewie they are not good they are perfect 10 out of 10. They just handle everything perfect and they are fast. I just send them the medication my our needs and the contact my vet and they make sure I am getting delivery on time.
I will recommend this app to everyone and I got to know this app because of a friend. I am grateful I got to have this app.
Thank you, Chewie for all your help and you 10/10 service.
AMAZING customer service 5/5
I had an issue with my credit card being a different address than my delivery address and I spoke with an EXTREMELY kind lady named Simone! She cleared everything up in minutes and my order came perfectly. A few weeks later I received an ADORABLE post card from Florida with a little brown dog on a surf board from Simone hoping that I had enjoyed the trimmer I ordered. It meant so much to me because I had told her I was looking forward to my trimmer because I had lost my baby girl dog of 15 years this year and this was the first little order I had made for my brown little Malshi puppy who my baby girl loved like her own pup. The post card was such a sweet and kind gesture that just made my day and lifted my spirits and thanks to Simone I’ll always order from Chewy :)
By Rusty and Lucky
Very nice customer service each time I call, very helpful ad informative. We love ordering from chewy. They use to send along a free doggie bone but I see they no longer do that. It’s a special treat both our dogs looked forward to.
Get more Sheba!!! 4/5
I LOVE CHEWY. But, my choice of cat food is not availanle right now, and prices on Temptations have gone up! WAAAAA CHEWY. Bring back my choice of Sheba and return prices to their former glory, I live on a fixed income. Do you offer discounts for Seniors (people)?
I cannot adore Chewy enough.
Their customer service is so attentive even if you write a review they will want to refund a product you don’t love. Even if you haven’t asked for one. I really appreciate them. Their shipping is faster than any other service out there bettter than prime shipping from amazon and you don’t have to pay a membership fee. Plus products are found at chewy at a cheaper price and it’s the only thing I’ll use for my animals even better than in store food prices. I reccomend this to anyone with pets.
Amazing brand and customer service 5/5
I just wanted to let anyone and everyone know Chewy is amazing they are the only place I buy my fur baby treats and food and the customer service is 5 stars I had an issue with my delivery and Amber R in Dallas did an exceptional job helping get everything situated you can tell they really do care about your pets LOVE LOVE THIS COMPANY❤️❤️❤️❤️❤️❤️❤️❤️ And thank you Amber R in Dallas you really made me feel appreciated.
the best!! 5/5
Chewy is absolutely amazing!!! I love their items and I love their loving and caring service!! My pets are happy ♥️♥️♥️
We love chewy!! 5/5
We order everything for our animals here & we are never let down! We do auto ship & this month it was alittle late shipping out so we called the company to see what was up & they were so helpful. They refunded us $38 to go buy a bag of dog food since ours wasn’t here in time & sent us out a whole new order that mimicked the one that wasn’t here just yet. I will never stop ordering from Chewy, the dogs get so entirely happy when they see the boxes now! We order there food & toys from there. Keep up the good job chewy! This family loves you.❤️
Great toy prices! 5/5
By Pet Mom of 4
The toy prices are great compared to my local pet stores! I have 4 dogs and they are all extreme chewers so they constantly need toys. The 3$ Nylabone toys are a pocket saver!
Chewy is the best ! 5/5
I love doing shopping online at Chewy
The best products, best prices, honest, conscientious and always on time . Thank you Chewy
So worth it. 5/5
By Bug + Cristy
Pet shopping is so much easier. It’s a no-brainer.
Chewy Saves the Day 5/5
I’m a bad pet parent and occasionally (almost!) run out of food. I can never really do autoship because my children love variety and I try new foods all the time. God bless for amazingly fast shipping and excellent service 🙏🏻 Ordered on Sunday and being delivered on Monday.
A1 definitely recommend. 5/5
Chewy is the sauce.
It’s the Goat.
It’s my favorite customer service.
It’s my favorite online shopping.
I feel like I’m contacting or ordering from a local family store.
My only wish is that they had more horse products and a few more other pet products!
I love chewy!
Great Company and App 5/5
I have been using Chewy for some time now and they really are a great company. I get all my cat food, treats, litter and toys from Chewy and have either gotten them in two days or the next day.
THE BEST 5/5
I love chewy! They are awesome!!! I recommend them to everyone!
Can’t say enough great things about chewy 5/5
By Emme Drago
My boyfriend and I blended our animal babies and so we have a full house of 7. We have 3 cats, 2 dogs and 2 bearded dragons. I hate going to the store and getting ALL the food and treats that I need. What I wish you guys would do is get some breeders of crickets, super worms, calciworms, wax worms and Dubia roaches for the reptiles that will not eat dry or canned food. Perhaps you could also get in with organic farmers for greens as well
Back to loving it again. 5/5
Thank you for bringing the bringing the scanner back.
I’ll never shop anywhere else for my pets 5/5
I Loooooooveeeeee this company! I accidentally sent my order to an old address and didn’t even realize it. Their customer service called me to confirm address sent items were returned to sender. They were so helpful. I called customer service for another situation and they answered immediately. No automated system. REAL PEOPLE, Who genuinely care for your pets as much as you do. I’m very impressed with their customer service and fast responses. I’ll never shop anywhere else for my pets.
Outstanding customer service and huge food selection 5/5
I normally don’t write reviews, but felt I would be doing a disservice to Chewy if I didn’t!!
Firstly, I never dealt with a company that cared so much about their customers and well being of their fur babies!!
A while ago, my American Staffy was suffering from a food allergy that caused her major stomach upset. Upon calling Chewy, and by the way, you always, always get a live person after the first ring, they were able to recommend other alternatives, credit back the money and to my surprise, had me donate the remaining food to a shelter! To top it off, I received a get well card for my pup about a week later!!
I mean who does that....CHEWY....that’s who!!!!!
If you are considering joining the Chewy family, please do!! They won’t disappoint.
You guys rock!!
Order from Amazon instead 1/5
Chewy’s shipping is equivalent to ordering from a catalogue in the 90’s. At LEAST one week on all deliveries with delays being a constant. Order from Amazon instead (if you have Prime) or just go to the pet store. Avoid ordering with Chewy.
From a living pet owner 5/5
I want to thank you for your service I was diagnosed with a bad breast cancer n could not go get my pets food n treats n toys but thanks to you my pups n kitty get everything they need delivered to my door thank you from the bottom of my heart n my animal family god bless
Would do 5 but 3/5
Love their stuff, love their selection and customer service, but for some reason just about every time I have something shipped to the house, it says it’ll be delivered one day then gets pushed out about a week or so. It really shouldn’t take over a week to receive something and that’s unfortunate. There is no notification when they push the date out either so I think something is arriving today and when I double check, it says it won’t be here for another week. Other than that I really like the app.
Amazing prices with amazing products, easy checkout! Will shop here regularly now!!
I recommend to everyone! 5/5
Outstanding app. Very easy to use and the customer service is phenomenal!!
Purchase flow could be amazing 2/5
If only there were a way to spare users from entering in their names, addresses, and other PII and from having to whip out their credit cards and punching in 16 digits and expiration dates... I mean, there has to be some way to utilize a Device Account Number rather than a user’s actual credit card number and maybe having it safely stored in a user’s iPhone Secure Element instead of having to hand it over to Chewy to keep on file.
Oh, right- Apple Pay.
Pardon the sarcasm. I’m actually quite fond of Chewy and everything they do. Just wish the app was doing what all the cool kids are (and have been) doing.
PLS bring back the BARCODE SCANNER 3/5
I just went to add something to my Chewy list/app and saw the barcode scanner removed :( THAT was such a convenience to restock my items in house AND when out at other stores (that I don’t purchase from) I can put in my Chewy cart and purchase affordably/conveniently on my next order, etc. Win win.
PLEASE BRING THIS BACK. SO MAD I UPDATED MY APP NOW. poop!
P.S. I forgot to mention I LOVE CHEWY! I know this is app related stuff here, but a shout out to the company and great customer service. AND IT LOOKS LIKE YOU BROUGHT the barcode scanner back! Woo-hoo. I haven’t had a chance to check it out, but saw the update notice. Well done and THANKS TEAM CHEWY!
The best app out there for pet parents 5/5
By Jamie & Rue
This is hands down the best and most convenient app/store I have ever used. So easy to navigate around the app itself, my products arrive literally 24 hours after placing my order, and their customer service is extremely helpful and polite. I’ve had to call to make small changes to my order, and they were more than happy to help. I work at a veterinary hospital, and reccomend Chewy to my clients! They have every brand/size/variety you could want, and for unbeatable prices. Highly recommend for pet parents!
Best company ever!!!!! 5/5
By Kylie Kuizema
Chewy’s products are always amazing, fair priced, and ship quickly! Their customer service is incomparable. They have always helped me with returns and getting discount codes to work. I’ve never had an issue that they couldn’t solve. This company loves animals and I know my animals love them!!
Dino DOG Says Thank you!!! 5/5
Easy to use app! My Dog Dino says thank you Chewy!! Petsmart prices are much higher and they never seem to have want I need on the shelf whenever I go in there...
awesome customer service! 5/5
When my first order came, the bag of cat food was split from the plastic litter container. I emailed a picture of what had happened to the bag, and hoped for the best but prepared for a hassle. What a nice surprise! I got a prompt email back saying the cat food would be replaced! It came just 2 days later- no delays. I’m EXTREMELY happy with Chewy, and will certainly be ordering from them again.
Best Customer Support 5/5
This app is convenient and easy to use, but what differentiates Chewy as a company is their amazing customer support. They’re on 24-7, helpful, pleasant, and quick to resolve any issues. They’re also proactive about contacting you if any problems with your order arise. I wish more companies used their customer service model.
The Chick-fil-A of Pet services 5/5
These people are so on point. My packages be arriving at my door before I know it. I get emails with updates as soon as I click purchase. They are very efficient and kind. The time I spoke to them on the phone it was like talking to and Angel. I hope they continue to thrive and keep up with the supreme service. Me and my pup appreciate it.
Barcode Scanner Gone? 3/5
Why is the barcode scanner no longer available? I use this to price match at Petsmart. Search doesn’t pull up the product I’m looking for. Please fix this.
Love chewy 5/5
I am so impressed with Chewy and their customer service. Honestly they have the best customer service. Their auto ship is so easy to use and I can can change whatever I need. And they just sent me a painted canvas of my dog! I would recommend chewy to anyone with animals!
By Jojo siwa vlogs
I love chewy so much. I just wish it had real kitty’s! But chewy you have won 5 stars⭐️⭐️⭐️⭐️⭐️!!
Love Chewy! 5/5
Easy to find and order products; competitive prices; and auto-ship makes regular deliveries easy and convenient
Amazing employees, high quality pet items, low prices 5/5
I recently ordered from chewy since I got a coupon in the mail. I got SO much stuff for real cheap too.
I got a bed for my cat and didn’t expect it to be very high quality since it was only like 8 or 10 dollars. THAT BED IS HIGH QUALITY and my cat Puppy loves it! I also got catnip laced bags and I only thought one came in a package and was surprised to see 2 per package! I got many other toys all of great quality. I’ve been referring this app to everyone.
The employees were spectacular. I called them to confirm my order and they were super sweet. I didn’t receive it the day that it was expected, I called back and a lady named crystal answered the phone. She was super sweet and helpful. I asked to speak to a manager since she was just so nice and he was absolutely sweet too. I love this app and I highly suggest it to ANYONE with a pet. They don’t play around, they really treat ur pet well!
The Best! Love Chewy—everything about it! 5/5
By Art Wild
Great selection and awesome customer service. Sets a good example for any business.
Like the service but the for auto ship options are limited 3/5
I have a cat and a dog, I wanted to get both of their bags of food on auto ship, however my cat does not need a bag of food at the same time schedule as my dog, he doesn’t eat as much. But auto ship will not let me choose separate dates of shipment for them. It makes them ship on the same dates. This needs to be fixed. Different food items should allow for different ship dates and weeks apart.
Awesome company 5/5
Just wanted to say I believe a couple years ago I posted a bad review just over my product being a few days late and I wanted to apologize. It had showed up a few days after writing my bad review and I even got a coupon or something in the mail to make up for the late delivery and I believe I even got an email from the company. I think this is an awesome company that cares a lot about its customers, and the products are just as amazing. I’ll always order from Chewy after going through that situation since they handled it so well. Everything else has always been on time so I just wanted to say keep rockin’ Chewy 🤙🏻 Y’all are awesome. Thanks for everything.
BEST customer service!!! 5/5
App is very smooth. I saved $20 on my pets food with my first autoship. I had entered a wrong payment info. The info I had entered kept trying to charge my card. I called the customer service line, which was very easy to access and call. You get connected to a REAL person every time! Didn’t even get put on hold ONCE. Incredible!!! Definitely will be shopping through chewy for all my my pet needs from now on!
Thank goodness for chewy! 5/5
By M Heather
Chewy has helped me out a lot! Not having a vehicle to get around in all the time makes it hard to get to the store when I need to especially when i have 6 spoiled dogs! So being able to place n order on chewy when I get low on there food n things n know it’ll get here quick is amazing! I love the fact that I can change my auto ship the things on it I can change the dates I need it sent n how often! Chewy is amazing!!! Thank u so much!!!
Felt like a scam 1/5
I ordered a cone and a calming collar after my kitten had to get stitches due to unforeseen events. I decided to order from chewy after hearing all the rave about quick shipping and low prices. I placed my order Sunday morning and Thursday morning it said it was still at the origin. I called and they said the package must of have been lost and they send me a new one ASAP. 4 days later and it doesn’t seem like anything has even been shipped! I’m never ordering from them again. By the time I might get this package I won’t even need the item. Don’t use. Go to a local pet shop or shop from petsmart or petco.
Best customer service 5/5
Super fast delivery and their customer service is SO helpful and understanding. Never miss a beat and really competitive prices. I always check chewy before I buy items elsewhere!
My only concern is that with the new update I can’t see the price of an item until I check it in my cart. The only price that shows is 51.99 on every product I click on. Is this an issue everyone is having or just me?
Have pets ? Get chewy ! 5/5
Best app and company available, I’ve spend thousands already on chewy already. But I’ve also saved so much. You can also price match with PetSmart. So if you go to petsmart and the item is more expensive in store you can just show the chewy price and they should price match. They do free shipping and usually it’s 2 days. It’s just awesome highly recommend.
Fantastic company! costumer for life! 5/5
chewy is such a great company and they have me for life my apartment complex lost my package and they sent me a new one! when my apartment found it i called and told them they found it but my new package had already been delivered, i was kindly asked to donate the litter that was sent to replace my package to the animal shelter. i would have sent the package back but they wanted it donated.. so that’s what i’m doing today. playing with shelter kittens and donating litter
Love love love 5/5
No more loading and unloading heavy bags of Dog food and litter
now i ship it free to my door very very happy customer!!!