Best ever!!! 5/5
By jennifer weitekamp
We love you Chick-fil-A!!!!
They have the best service hands down. They give you your food on time the line never takes longer than 10 mins normally. The Chick-fil-A is also amazing hello free food I’m in😊
Curbside Pickup 4/5
The Chick-fil-A app is great except for the new parking space number requirement for curbside pickup. I understand it can help the food runners, but it also slows down the process because customers can not submit their order before they get there. The wait time in the parking spaces has increased. Sometimes that causes there not to be parking available, so then the runners do not know where customers are parked anyway. Other than that, I love the app.
Chick fill a 3/5
They gave me free coupons for a couple weeks and stoped I have not gotten one for about 5 weeks.
No Apple Pay on app. Only at Stores 2/5
Doesn't make much sense. If you accept Apple Pay in stores, you should have the option on the app. Because I have my Apple Card connected to Apple Pay, there is no way I will ever be using this app.
Please consider a way to link the free survey sandwich to the app. Thank you.
Deleting app 1/5
By change home menu
I am deleting this app now that Chick-Fil-A is conforming and stopping their charitable donations
Chic fil a 5/5
It’s is quick and convenient.
By I Love Tofu
I stood up for this restaurant when people called it #hatechicken. I stood in many lines to support this company’s freedom of religion and speech. Never.Again.
Great APP 5/5
This is by far the most amazing app that I have ever been using!
Disappointed at Chick-Fil-A’s New Direction 2/5
I've often gone out of my way to patronize Chick-fil-A, particularly when I'm traveling since I don't eat out much, but no longer. They don't realize that you can never appease the left, but you can indeed alienate your most loyal customers. Thanks for the good memories of a once great chain.
Good by chick fil a 1/5
So sad a company that once stood up to these tugs. Not now
Anti Christian 1/5
As it says
Buh bye 1/5
By Philliy Dog
Knuckling under to LGBTQ to punish Christian causes me to never set foot in another Chick Fil a. Paid a premium for average food in past, but no more.
Disgusting!!!! Shame on you!
Lost Christian support and will NEVER get your enemies’ support! So very stupid. Losers!
Cowardly Company Chooses the Almighty Dollar Over the Cross 1/5
Join in the protest against this company for turning their backs on the base that made them the 2nd most successful fast food chain in the nation. Loyalty stops with the Almighty buck. They made their choice please add your voice to those they are now trying to mute.
FYI your food is overpriced for what it is.
Chick fil a👍🏽 5/5
Trump supporters make good food anytime.
Best fast food restaurant hands down 5/5
I won’t go anywhere else-best service, best quality. Hands down the best fast food restaurant.
Raised prices 3/5
I’m soooo annoyed that chick fil a has raised their prices.
Awesome App 5/5
This app is super awesome and convenient!
No point in the mobile app 3/5
What’s the point in placing a mobile order ahead if they won’t start preparing it until u get there. And they don’t let u know that before u place ur order. So there’s no point in using the app for me. Although the app is easy to use and makes it very easy to special order also.
Error 500 3/5
Love my Chick Fil A app and have almost 10,000 points to redeem but it doesn’t let me redeem them anymore. Always get error code 500.
I love CFA! 5/5
The latest update is causing some problems for me. When I do a carry-out order, the “I’m here” screen crashes.
For a few orders, I have been able to tell Siri I am here, and my order gets sent. But just now, even that was not working and the app simply crashes. I needed a team member to recall my mobile order. And I can’t open the app until my order is complete. (Unless I use 3d touch to open up the scan option)
Can’t place mobile order 2/5
Until the most recent update, I really liked the app and used it weekly. Recently I updated the app, and now cannot place a mobile order. I receive an error code 413. I reset the app multiple times, even powered the phone off and restarted to reset, still not working. This is disappointing after the app has worked so well in the past.
Fast food full service 5/5
Chick-fil-A is the only fast food full service restaurant around.
Chick-Fil-a service is always excellent.
The atmosphere at Chick-fil-A is pleasant and inviting
Great Deals 5/5
I love the deals and options that the app gives me. Seem more control and understanding of my purchase. The app reminds you about your rewards. Love the app to get my food where ever I go.
Best service ever 5/5
I love this place. The staff goes far beyond expectation to make the experience enjoyable So kind and helpful.
Deleted App 1/5
I enjoyed the app and had accumulated a lot of rewards. But CFL’s decision to stop donations to FCA and SA has lost me as a customer. Might as well open on Sunday since you’ve lost your way.
I don’t know if it’s the app or the company but I hate it. Problems- 1. max order $ amount so you have to do big orders via catering 2. When you do a catering order you can’t scan for points and to get them you have to save a copy of the receipt and go online later 3. If you place a large order that’s under the allowed $ amt you have to signal (via the app) when you get close to the store so they can START to prepare it....dumb...that’s why I ordered ahead so I wouldn’t have to wait for it to be prepared 4. You can’t change your email address on the app.... you have to go online. Can you please improve the customer experience????
Error Code 413 1/5
App just started giving error code 413. No order can be completed.
Happy customer 5/5
Always pleasant and clean
Way to go, Chikie! 1/5
Your successfully lost your largest customer segment in your zeal to kowtow to the truly aberrant noisemakers. One day you might correct this colossal mistake. Not one more dime from me until such time.
Sorry done with chic-fil-a. 1/5
Just downloaded the app three days ago. Deleting it now because they caved and abandoned their values. Later.
By I ducking love it omg yes
No more donations against the lgbt
You Betrayed those that made you! 😡 1/5
So very sad you caved to the angry mob and have decided to discriminate against Christians and their Charities. Even the Salvation Army that actually does not discriminate on whom they help, including the LGBT community that has wrongly targeted them because they are a Christian Organization. You have decided to join Atheists Starbucks and the likes it seems. My family and friends waited inline, in backed up traffic on a 4 lane hwy just to show solidarity with you on your principles in how this company stood for non discrimination against people of faith. You lost that trust as of your new CEO’s decision to discriminate against Christians and their charities. You won’t have to worry about my family or friends buying from you again until this CEO is fired and this decision reversed. 😡☹️
Went from 5 star to 0 1/5
By Skinnydipper I
Your food is excellent and the same with the service! We loved going there! You as a company stood your ground against those that hate Christians, Christianity, and God! It was very unsettling to see you surrender to the world in order to increase sales! You should realize that by conforming to the worlds standards you have chosen lucre over God! I’m not a prophet but I am sure you will lose His blessings! I will pray for you and your board of directors! I’m not willing to compromise my stand, so unfortunately I’ll not be a customer, God first, last, and everything in between! I hope this is just the liberal news media trying to ruin you!
By need more God
So sorry you pulled away from supporting godly charities that STABD for something DISAPPOINTING
This app is the WORST 1/5
I did everything thing this App asked to set up my account . I linked my card and even loaded $25 dollars on the account. Not once was it able to be scanned and the app that i loaded money on charged. It held up the line it was embarrassing and all i did was try to use this poorly made app and of course the people at the chikfila act like YOU did something wrong , meanwhile i had to wait days to be refunded . THIS APP IS A 100% FAIL . the aggravation and trouble it has caused me WAS NOT WORTH MY EFFORT. It really is puzzling why a quality organization would release such a poorly designed app that has failed literally every time i have used it , and YES ! I deleted it the stupid thing and reinstalled it . I hope Chick-fil-A fires whoever made this app. I wish i could give this app negative 5 stars . Freaking AWFUL .
Favorite fast food place to eat 5/5
By Jesus's Diciple
Favorite place to eat!!!
Giving in to bullies to appease people who don’t even buy your food is pathetic and stupid. I’ll spend my money elsewhere.
Great service i love it
Was a customer for a long time, deleting my app and ending my patronage over the news that Chick-Fil-A is pulling support for Christian charities over false allegations. Shameful.
Chick fil a 5/5
There service is so good also they have good and fast line up
I love the Chick-fil-A app 5/5
I love this app. Actually, because curbside is so easy I usually don’t go to other fast food places. I like having my card on file and use it for business Too!
No option for Large Fruit Cup or Large Water 3/5
By Lorelei R
I eat CFA 3-4x per week and it would be great to have an option for Large Fruit Cup and Large Cup of Water. I’d pay $0.50 for the Large cup of water. Told today that ordering two sauces for 8ct and fries is no longer applicable. Restaurant only gives me one sauce for each although I can order two on the app for each. App should be in line with what stores carry on their menu, or offer.
Great app g
Chick Fil A 5/5
I am very pleased with the customers service and the awards program is EVERYTHING!! Times that I don’t have any money for lunch these rewards really come in handy!! Thank you Chik Fila!!
Super convenient 5/5
Great reward opportunities and super convenient. I love it! Thank you, Chick-Fil-A, for making my life easier and rewarding me for being a loyal customer.
Efficiency at its best! 5/5
Best app for any restaurant