Location feature is terrible 4/5
I can literally be in the drive thru of a restaurant and the app tells me there are no locations near me. I’m scratching my head on this. I find that my phone says no internet connection but my cellular service should give me access to the app...nope. I’m at a loss on this issue. Other than this hiccup I love their food and customer service.
Mobile order food sticker 4/5
The first time I picked my mobile order food from chick-fil-a, I was surprised to see that my full name, as well as my full phone number is shown on the sticker. This is unnecessary risk of exposure of customer private information. Partially masked user info should be more than enough to identify orders.
By short azan
Breakfast was not served at 1035 am I am not happy on a Saturday weekend when people wake up late after s week of work
Excellent App 5/5
By Fam feud addict!!!
I ♥️ the ease of this app and rewards are awesome! I am able to redeem free food regularly just because I use the app. Definitely recommend to use it.
Good place crappy app 1/5
Every time I use this dumb app nothing gets done freezes takes forever locks up because of this dumb app I went somewhere else chick-Fil-A lost money this app is not convenient can’t even get rewards points because the app doesn’t work I have problems with the iPhone X and the XS Max
Love it 5/5
I really enjoy chic fila
Great place 5/5
By kels 5
I am always happy with the service and the food. My kids love coming to this location.
Not working 1/5
It’s been working perfectly until update now it won’t log me in and it’s saying there’s no Internet connection When there is connection
Best fast food app – hands down! 5/5
By J. Baines
I have tried out several fast food mobile ordering apps and this has got to be the most intuitive and easy to use ones out there. Accruing points you can redeem for rewards is also a great feature! It definitely keeps me coming back to Chick-fil-A time and time again!
Best service 5/5
Best service hands down at the lake park ,Florida location !!
Good customer service 5/5
By Dallas Chicfila friendly
Best customer service
Still a Wait 3/5
By tj and me
I live the convenience of the app. But you still have to wait because they don’t start making it until you drive up to the store
Isabella Keitel 5/5
By IZZY ADN RACHEL(((((()())(
The app is VERY HELPFUL. ESPECIALLY FOR LONG LINES!!!!!!! ❤️😁
Terrible App! 1/5
This is the worst app for a fast food place I have ever encountered. First not all items on the menu are on the app. Second you have to scroll through the items on the menu to find what you want, with 20 people behind you in line this is very embarrassing and can cause a near riot. I tried to order a small diet lemonade and an 8 piece nugget entree. Impossible to do. The lemonade isn’t on the app and the 8 piece is near the very end. As the line lengthened behind me the clerk wouldn’t take my money and insisted she show me how to do it. I had to threaten to walk away to get to pay for my food. The app designer needs to be fired and a new app created where I can order my food and just have the clerk scan “off” the required points.
Love it 5/5
By Aishá Mone
I love this app , I get so much free food it’s ridiculous i enjoy ordering without standing in those long lineesss
Easy to Use 5/5
It’s a cool app . It’s enjoyable and easy to use .
Fix the extras interface please 1/5
When tapping on “extras” if you have scrolled down there’s nothing that tells you you’ve actually added the item, when you tap on it. So you might tap multiple times in futility, only to discover when you get to checkout that you’ve added 5 pickles, 10 cheeses, etc...
The bests chicken nuggets
Every time I redeem points they disappear and do NOT give me my reward. It’s frustrating!
Can't Sign In 1/5
The app times out trying to sign in every time.
Great restaurants, great service, great app 5/5
By I love Amazon Prime!
Everyone already knows about Chik Fil A’s legendary customer service, and this app is no exception! Easy to use, easy to order, and easy to pay! Love it!
Have been able to use since recent update 1/5
Won’t let me order or use at all. Logged out and turned off my phone and now it won’t let me sign back in
Best Chicken 5/5
I’m happy no one is licking the chicken only there fingers yum!😋
This Chick-fil-A is very clean and fast. All the associates are very nice and friendly
The best food app 5/5
Very easy to use
As always... amazing! 5/5
By Little red Pumpkin girl
As always amazing!
Wonderful Staff 5/5
By Gil the Grandfather
All the team is so kind, professional and friendly especially Janet who is amazing Great personality.
Love Chick-fil-A 5/5
I love the food and the fast courteous service.
Chick Fil A is the Best! 5/5
Their reward program is such a wonderful thing for frequent customers! It’s a win win!!
Chick fil a 5/5
By jess fil a
Chick fil a is my favorite restaurant ever and I’d go there everyday if I had the money and the app make it so fun, getting points for buying and enjoying food is the greatest thing ever. I’m addicted for life!! I’m never deleting this app! In love for life thanks so much chick fil a!!!! -Jess (the biggest chick fil a fan ever)
this app isn’t letting me redeem my reward or letting me gift it😤
Cookies not available 1/5
Why do you offer cookies and don’t have them for purchase today?
By Trell Browne
My app have not been working for a month‼️ so I can’t let Chick Fil A scan my point because I don’t know what’s going on with this app‼️
Needs one update 3/5
One complaint: Let me redeem multiple rewards with one bar scan. Highly irritating to me and people behind me that I had to scan one reward at a time.
Lost my points 2/5
I just updated my app and it lost like 426 points. Not a happy camper right now.
My favorite 5/5
By Ricci Danielle
Love the app! It’s the best!!! Easy to use and love the rewards!
Thank you for always giving away nice rewards!!
CFA Mobile Review 5/5
By GlassWolf 123
This app makes ordering convenient and easy. I get my food with quick service yet still receive the hospital service expected!
Piedmont Rd 5/5
My food is ALWAYS fresh & customer device is always on point!
Great App! But where is the cookie? 4/5
I always use the app, and everything works beautifully most of the time. However, with the most recent update, now I am unable to order a cookie using the app. Did y’all take our cookies away? That would be so sad.
Love this app! 5/5
By It girl!
This makes ordering so much faster and easier! You get award all the time and free goodies! It’s so worth it!!!
Enabling my Chick-fil-A addiction 5/5
Point system is super awesome and easy to use. Initial setup took a little bit of work but I have had any issues with orders. I feel like this app adds a lot to great service this company prioritizes.
Points progress no longer visible 3/5
The app was 5 stars until they changed the point progress screen. You used to be able to see how many more points were needed to maintain a certain level, but no more. Why on earth would you take that away? Otherwise the app works great and have never experienced any bugs. Rewards redemptions and order aheads work like a charm.
Food is always amazing.
By Chick fil a #1 fan
Best app ever
The Best!!! 5/5
By Jj the kid
My favorite place :)
Love this app! 5/5
I don’t think I’ve ever used an easier app...I love the mobile ordering and have used it for drive thru and inside pick up. It saves our previous orders and since my family is one of those where no one ever changes their requests, I don’t have to look through the menu, I just touch each item I ordered previously and it puts it in my cart, even remembering the condiments, extra items or removed items, lite ice for drinks...whatever. I LOVE this app..Chik-Fil-A you got a home run with this.