Cook uhhh the weed 5/5
By Menace J
Cool awesome great fantastic
Check-in broken 2/5
By dthueson
I like using this app to order food when I want to pick it up and take it somewhere with me. However, I have two issues. First, I have to add an item off the menu when using a reward. I cannot just add it from the rewards screen or at checkout. Next, when I pay at the store, and I wait to pay because 1/2 time the order is wrong. Anyway, if I want a receipt they either have to walk inside to get me one or I have to re-enter my email. Look, I ordered through the app. Plus, my email address is accessible through my card (Squared does just fine) Make them connect. Finally: Every. Single. Time. The app resets. It is impossible to check in after you make the order and wait 20 minutes. If you use another app or close your phone, the app loses its place. Then I have to go inside to check in. Annoying. -3 stars.
Economic Variety 5/5
By NuReview2
I always love coming to Chili’s because I can always get a great deal, as well as a great amount of food for not a whole lot of money. Thank you!
K 5/5
By kford39
Very user friendly
Beware of promo trick or treats 1/5
By iaminamatrix
The one thing I hate about this app is when you check the free chips with order promo, it often does not get credited and you pay for it. You have to verify it at the very end regardless if already checked
2 for $25 1/5
By zkksjnenbbs
I HAVE NO CLUE WHY YOU TOOK THE 2 for $25 OFF THE MENU BUT THAT WAS A MAJOR MISTAKE- WHY NOT MAKE IT 2 for $30 - IVE NOT BEEN BACK SINCE YOU TOOK IT OFF THE MENU- AND WONT BE
Reward program 2/5
By DarCrouch
We first signed up for rewards in 2019 in the restaurant on the computer pad on table. I’d get emails for rewards but when ordering call in no one nor I could figure out how to cash in on them when I picked up. This is after pandemic started. Today got mobile app and ordered on it but I couldn’t get free chips and salsa as it wanted a code which I didn’t know. When I was I app it was using info from when I first set this up in restaurant as it has my info with my husbands name. It’s frustrating
Love Chili’s 5/5
By Gabbygirl8675309
Chicken fajitas and an ice cold beer is a great night for me!
Thursday eats 5/5
By ColoradoK62
Quick and on time
Too much back and forth 3/5
By M Steingrube
It’s an okay app but it couple be improved by cutting the back and forth and adding items. Limited adds etc.
Consistently great 5/5
By martyhz
We know we can always Count on Chile’s for good food and great service
Great employees! 5/5
By Cbutler1980
All of the employees I had interaction with were very helpful and patient as I tried to navigate how to make my payment method work. They did all they could for me, and let me sit in the parking lot at curbside while I figured it out. Will return. I’ve never had a bad experience at the Holly Springs location! ❤️❤️❤️
Orders are accurate and on time 5/5
By JudeGlow
Food tastes great too! The way they’ve changed take out is awesome and easy!
Terrible App 1/5
By _App_Review_00
When I ordered using Apple Pay, it glitched and didn’t work. This happened on two different occasions. Also, when I needed to check in, the map screen disappeared and it went to the main menu to start an order.
Great food 5/5
By Joshysmart
Always friendly staff excellent customer service great food
Easy to use 5/5
By Looneyme
This is the easiest order I’ve ever made
Salsa 4/5
By Colehouser
So disappointed that you no longer get the option for extra salsa and you don’t give much for a family. We put it on our rice, bowls etc Add it back on PLEASE!
Awesome!!! 5/5
By Hapoy&Healthy
Always work perfect!
Easy to use, variety foods for great prices.
These reviews lol 5/5
By M.Hellingraths
I like how half of these reviews are about their experience in the restaurant and not about the app itself. Anyway the app works fine but make sure to download or “redeem” any rewards before going to the restaurant. I missed out because I didn’t have any signal at the time so I couldn’t redeem it right at the time of paying. The reward is still yours but if you don’t tap redeem on the app it won’t be available when you sign into the tabletop device.
App update not working 1/5
By LA126
My app is up to date and not working. Hopefully they fix this bug soon.
Great curbside experience 5/5
By Miami Realtor
Josh was very helpful and attentive. Never had such a fast curbside pickup..
All around great experience 5/5
By poony504
Best experience from any other chillis I’ve ever been too
Great food / great service 5/5
By GGG Flam3
Love it
Rockstar 5/5
By Bigfx4
Katrina is always such a pleasure. Absolute rockstar
App crashes 1/5
By jSon707
Curbside pickup is a nightmare now with this app as it crashes before you get there so you can’t check in while sitting in the parking lot. N way to check my past orders, no rewards, nothing.
Means it’s NOT CURBSIDE cuz now I gotta go inside.
My phone is newer iPhone 13 and the app crashes.
This is pathetic.
Not good 1/5
By No queso
The food was to be ready at 7:15. They delivered on time BUT it was stone cold AND they did not give me my order of quest dip! Please credit my credit card! I’m tired of paying for food I don’t get!
Great Service 5/5
By rolins pc
Good Job Rachel….,,Chili’s of Pines is the best!!!
Yummy 4/5
By 1JKC1
Best chips & salsa!
Prompts to always allow location are really annoying 3/5
By Rwalker17
Prompts to always allow location are really annoying.
Chilis curbside 5/5
By McCoy Zane
The app is very easy to use and the curbside is very nice, quick and super easy to do when you don’t have time to go inside and enjoy your meal
Much improved application 5/5
By TXKen96
This version of the app works a lot better than previous versions. I’d recommend this version.
Feeding the Bear 5/5
By Hungry Retired Bear
Great location and staff here. If there was anything needed, the waitress/waiter is on it right away. Manager is on-duty.
During the recent storm, power was lost, but the staff knew proper precautions/procedures during the outage.
Don’t take a chance 1/5
By tununi
The food is always cold. The kitchen looks nasty. It’s never clean.
Chilies 5/5
By orien pax
Awesomeness awesomeness awesomeness
Did I mention awesomeness ?
Useless app 1/5
By Acer587
I just wanted to look at the menu before choosing a restaurant for lunch but I have to actually make an order to see menu options. I shouldn’t have to set up an account and password, then start an order just to see menu options. Completely useless app.
Will never be back 1/5
By peggy3831
I ate at Chiles in Columbia SC tonight. I have not been to Chilis in a long time. I was so disappointed. My brother and I went and we both ordered a rib eye steak. When our meals came we could not believe it. He had ordered his well done and I ordered mine medium rare. Mine was at least twice the size of his. We were given plastic utensils to eat with. I tried hard to cut the very large amount of grizzle off with that plastic knife but finally had to ask for a real knife. Thank goodness they did give me one.
I have to say my broccoli was very good but it did not make up for the terrible steak we had. We will never go back to Chilies again. Our meal was almost 80 dollars and mostly not edible. Neither of us enjoyed our steaks though we did eat them because we had to pay for them. I was surprised because I had always had good food here in the past. One of the people sitting near us had their food served on a tin plate like a tv dinner. I do not yet understand why we had to eat with plastic silverware. There are many places with much better food. I am so disappointed that I am even removing the app from my phone. I do not recommend you try to eat there.
Butter Ribeye 5/5
By Maria pascual
Great service the app was easy to use! Alex was very kind and had a good attitude.😁
Literally first order that I put in had issues 1/5
By Mikey Bee.
The first order I put in said it would be done at 6:45 we got there at 7pm and they said it was going to be a 30 min wait. What’s the point of having a time to pick up your food if it’s not going to be accurate. If I wanted to wait at the restaurant I would have gone in and sat down and avoided the whole app in the first place. Less then useful app deleting in 30 mins when I get my order…
Slow app with very slow re order proceas 2/5
By coach WG
Need a better app had to wait another 30 minutes to complete my order and wait another 20 minutes for food
Chili’s 5/5
By Abbott:)2
Always love my service at chills. Great people!
The app does not include tax in the total 4/5
By TJ_1991
Occurred when ordering in Texas and paying with cash. The restaurant had a Total of $2.00 more when I got there.
App is confusing 1/5
By Stubell2017
It is not very clear in how to add items to the order.
App stinks 1/5
By BEG91
Every time I try to use the app I have issues. Order doesn’t go through right, still have to contact the restaurant. This last time, the order didn’t go through right and then my reward went away like I used it, but I didn’t because I had to replace the order because of app issues. So lost my reward and had to pay more. Very disappointing.
Terrible App 1/5
By ChaosActual
Every time we go to complete an order an error is displayed. First the “bacon crumbles” for loaded mashed potatoes aren’t available (which we removed from the item anyway). Fixed that, then the “classic ribeye does not belong to this location”. Fixed that by changing the selected sides. 3rd and final straw, go to checkout and the “delivery options are not available” (delivery or pickup). Gave up on going to Chilis altogether out of spite.
Delivery 5/5
By Charizard342
I love using the app. But there is one problem. I can’t seem to get my food delivered to my house now that my app got the recent update, saying my location is out of their delivery range! Please fix it ASAP!
Options 4/5
By barbee Q
It would be nice if under sauces that Honey chipotle would be an option. And bring back 2 for 25
Easy app 5/5
By Psulaxer
Great appMakes ordering chili’s food easy and love to actually SEE the food.
Love the online order 4/5
By AllieBrand
The app works very well for online ordering; however if your adding a house salad to an order it doesn’t give you the option for ranch…which is the only dressing we use.
Excellent Services. 5/5
By Oscar60037
Excellent
