Easy to navigate 5/5
By Bukangek
Very easy to use
Rewards Account NEVER works! 2/5
By Wheel Guru Mom
I have attempted to reset the password several times and My Chili’s Rewards account always accepts the new password and asks me to log in. Then, it says invalid log in and I cannot continue. I NEVER get credit for my Chili’s takeout orders because the online system won’t accept my password, allow me to create another account, or send me an email when I click “forgot password”! I am very frustrated as my Loyalty accounts for other restaurants work perfectly and I actually get to redeem my rewards!
Great Food, Super Service! 4/5
By K Maggs
My wife and I received a free appetizer for simply sharing our thoughts from a previous visit. It brought back on a shopping Sunday to take advantage of our freebie. We were concerned that we wouldn’t be able to apply the freebie if we took advantage of the 2 for $25 Dinner promotion. Our server, Mike, took our issue up with the Manager and they took good care of us. Great meal & better service at the Chili’s in Freehold. Thanks Mike.
Best food app 5/5
By Mojomills1.0
I use this app all the time. I’ve never had a problem. My family is in the middle of moving, our new home is not ready yet and the our old home sold quickly. We have spent the last three weeks in a hotel so we eat out everyday. Thank goodness for Chili’s curbside and carry out. I’m sure we will be over it sooner than later but for now it’s the bees knees.
Great App 5/5
By Dozer 300
Easy to use and Works Great Each Time
Easy to use 5/5
By jden86
Easy to use. Great service
Needs improvement 3/5
By lfnehndiebd
I absolutely love the curbside pickup, however there needs to be an option on the app to customize some items. Such as adding a cup of ranch, making the kids chicken crispers into the honey chipotle chicken crispers, etc. I always have to place the curbside order on the app and then call the location to finish customizing the order. Also you cannot call the order in and then pick up curbside. It has to be done through the app if you want curbside. Otherwise 5 stars!
Chili’s 5/5
By Pjbowma
Great food at a great price. The service at the Zachary location is great, especially with server Dana. Sit on the side away from the bar for quick service. Best chips and salsa in town. Chicken quesadillas and beef nachos are both , GREAT and a great value.
Customize order 4/5
By Strow114
Would of gave it 5 stars, but u can’t customize your orders. You pretty much get it the way it is. Kind of disappointing
App 2/5
By loydsdaman
I love chilies. But the app never works on my phone
Love it 5/5
By Ericka Harris
One of my favorite restaurants to eat
Fix your app boys and girls 1/5
By youre the reason i drink
Bro.. I hate blue cheese more than you probably hate your boss and yet every single time I order my food with special instructions to the staff I still end up with that garbage sauce made out of something older than the food in your grandmas pantry
The place to eat!!! 5/5
By ktg!!!
The food and service was great also the price was really cheap!!!
To go orders 3/5
By TravelerRach58
I’ve ordered a To Go order 3 times and the order was messed up two out of those 3 times. That’s a little ridiculous!
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By fyffgtxtx
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Allie is AWESOME 4/5
By Sulie
We ALWAYS ask for Allie. She’s VERY good and always has great suggestions and makes sure we are “happy as clams”
Review 5/5
By .no.nickname
Christian was our server and he’s very friendly and efficient.
Our food was delicious.
Easy & Great 5/5
By Andres & BB
App is super easy has calories and detailed ordering choice 5 stars
Love it 5/5
By Sam Adams 2010
Great food, cold drinks and great service at the bar or a table.
“I’m Here” not on app. 2/5
By NoOtherNickNameAvailible
I do not understand why I am having the most difficulty. I have even uninstalled & reinstalled the app.. yet I do not have the “I’m here” feature. So it is so frustrating having to call the restaurant when I arrive & explain my order, car type, when I am a frequent customer. (I am using an IPhone). I have even called corporate. No luck.
D Bowers 1/5
By SurferLina
I visited this Chilis on June 28, 2019 with my family. After receiving flat soft drinks and complaining we were advised that the carbonation was leaking and all soft drinks were flat. So staff knew about this, yet we continued to watch server after server bringing flat drinks out to customers. Upon receiving our triple decker appetizer, I quickly noticed the fried pickles were dripping in grease. They were completely inedible. The service was slow at best. We even noticed another customer waiting at the kitchen door for her server and service. Never saw a manager nor did anyone ever ask our mail wise. We will not be returning here ever again, ever. If I could have rated a 1/2 star I would have.
Love the Chili’s App 5/5
By Madgirlk
Ordering from the app is really easy. I love that they have large photos of every item so you can easily see what you’re getting. It’s very user friendly and fast.
App not good to check in 3/5
By Lefty28
A few months ago would be able to check in using the app to be put in line on waiting list. Now not able to do this for my favorite location Diamond Bar, Ca. Reverted back to old days to phone in for call ahead seating. Deleted the app and reinstalled still same challenges
Kitchen was tripping tonight lol 3/5
By Jr. Holmes
Service as far as the food was horrible tonight. Ordered my food before several people yet they got their food before me. Never got fresh hot fries or hot corn. I typically have a good experience here. They did at least comp my entire ticket which was good.
Lagging 2/5
By saadfan
App lags a lot. Have to double tap button to get it to load.
Review 4/5
By Nuts4sports
I love the app, but unless it’s changed since I last tried, I wish it had a comments section for special requests or instructions. Thanks.
Sad about that curbside 4/5
By Curbside Cash
I love Chili’s, however I took a star away due to having to pay online in order to have my order a curbside order. Also, there should be an option for no dressing for the salads. Some people just don’t like dressing, however having to choose one ensures that food will go to waste.
Never updated. 1/5
By 67 fish
I go on this app hoping to get an actual time and it’s never up to date on time.
Never works!! 1/5
By Wins101
Never works!
The best place to dinner 5/5
By maidc3po
Thanks chili’s, my kids always had a good time
Orders up! 5/5
By Chesapeke
I love this app!! It is easy to use and I love the I’m here feature is amazing, but the delivery to the car by our favorite Chili’s host makes our dinner perfect!!! Thanks Stephanie!!!
Convenient but.. 4/5
By SOLOHASTEEN
App is cool, it’s detailed but needs a special instructions option I wanted some of my food well done and I had to call to make sure it was.
Chili 🌶 5/5
By Jesse game on
I love the food 🙌🏾🙌🏾🙌🏾
Ok app 3/5
By golightlymj
Would be nice if you could let your phone automatically fill information like name, address & payment information! Kind of a pain to look up your credit card info!
Good food, reasonable price 5/5
By Runners mom
Great service and carry out orders a good option for meals when you don’t want to cook.
Easy quick delicious dinner 5/5
By JuzAdam
Being a family of four with full time working parents we look forward to ordering chili’s. The app is easy because it keeps your order history and love the coupons! It’s better than getting your average pizza and subs.
Chili’s closing 1/5
By Will never eat at Chilis
My wife and I are outraged that you closed the Chili’s on Bluemound in Brookfield, WI. Don’t tell me that there is a Chili’s on Sunset in Waukesha. We will stop eating at Chili’s.
The wait staff told us when they checked in for their shift that the store was closing the next day. How can you treat employees like that? Dispicable!!!
Jim & Kathy Jackson. .
Fix it where you can get your rewards!! 2/5
By Carlenaadams
You send emails that day “claim for to go” but you can not use the app to order, nor can you pay with a gift card!!!! Fix this please!
Glitchy and restrictive? 3/5
By MrsSamuel16
Couldn’t use gift cards and the app glitches when I went back to try to change the payment options.
Rada 5/5
By RadaHarrisJones
Lone the Restaurant
Our waitress is great 5/5
By robdbanker
Our waitress is great
Like app 5/5
By Rebeccajo12
I like the Chili’s app. Easy to order from.
Service 5/5
By outiftownerfrom NC
Kayla is an outstanding waitress.
Kirsten 5/5
By Todd and Jill
Is an amazing bartender so happy and makes you feel so welcome!
Chile’s Charlotte 5/5
By Defender724
Always great service! Delicious food!! Great value!! A great food destination.
Not getting rewards 1/5
By Lakiesha20
Not getting any rewards for any of my orders in the restaurant. We’ve eaten there 4 times in the last 2 months, and none of the orders are showing. I’ve logged on the the table thing, and I’ve had the waitress manually enter it in and nothing. 3 orders were over $60,and one I believe was $20 something. The only orders showing, are the ones I’ve ordered through the app and picked up for lunch. Chili’s is my favorite restaurant because your the only ones I know that offer ribs without barbecue sauce (which I hate), and ribs is my top favorite food!
Soggy chips 1/5
By bobbiejoe113
Used to love eating at Chili’s. Last experience almost did us in for not returning. Received our chips and salsa in good time...this was good! But, the chips were all totally saturated and dripping cooking oil...bad. We finally got the attention of the service person, showed the basket full of soggy chip and oil and asked if we could exchange for a new batch. She kindly returned with a new batch, apologized and departed our table...good! After eating a couple of “dry” chips we noticed the rest of the chips were still covered in oil...bad! You could pick the chips up and watch the oil drip off of them. This was totally unsat, both the first time and the second time! We departed.....need some much better quality control...
Modifiers 5/5
By chilis#1fan
Can you please add more modifiers to the app? There are times I would like to add extra salsa, have dressings tossed on crispers, get my fries extra crispy or have no seasoned salt on the burgers. Thanks!
Bad bad service 1/5
By chili man 2468
When to chili’s in Victor. What a train wreck my son got sick from the food.
