Great chance for savings! 5/5
We love having our movie club! It saves money on tickets and we are always able to go online to pick our tickets with no handling charges….
Also- 20% off snacks and drinks add up quick so it’s a win-win choice for me!
Needs Apple Pay 4/5
Great app, wish I could buy movies with Apple Pay however
Cinemark is the best!!!
Great service 5/5
I love the app! So convenient to use
Love It 5/5
Easy app to use!
Delete your other movie apps! 5/5
We’ve used Fandango for years, but the service charges alone were MORE than the Cinemark Movie Club monthly membership fee. The app is easy and reliable AND you save money. This is a great app and my whole family benefits from it!
By The Reyes Fam
This App has definitely made our movie experience enjoyable! No waiting in line. A huge shout out to the Cinemark/Tinsletown in Shreveport delivery staff! Great job!
I love this app 5/5
It’s very easy to use
Love but wish….. 5/5
I love Cinemark, they are my favorite theater. I am a movie club member. However, I don’t like that they won’t let me get more than 2 tickets at the member rate of $9.99, and they no longer refill harkins cups. That is a real incentive for people to change theaters. If you are not going to except harkins cups, then at least have your own discount refill cups. I know people that will literally go to the theater that they have a discount cup to. In these trying times, every dollar matters
Movie fan 5/5
By moviefan 13
There’s something special about seeing a movie in the theatre! Love the app’s convenience and control to schedule and order food with delivery!!
Horrible App experience!! 🤬🤬 1/5
By Queen Lali
I tried using my gift card but the app wouldn’t accept it. I went online and the website would accept it. I had to enter for card information several times before the app or the website with take my information.
App keeps changing but not in good way 2/5
By Jaclyn zappulla
App won’t let me add butter to popcorn anymore and it keeps taking small items away
It constantly kicks you out while trying to make purchases so you have to start over and the seats you want are gone it’s ridiculous
Food selection limited 4/5
They need to add all the food items they carry to the app.
Slow as a turtle 1/5
App takes forever to send a verification code.
Updated the app and it’s extremely slow and randomly back out or times out in the middle of selecting stuff.
It’s great if you want to see “The Spinner” or “Server Timeout.” If you actually want to see a movie, it’s terrible. After navigating screens that are thinly disguised web pages never designed for mobile—good luck accurately tapping the seats you want—you can choose from a tiny subset of snacks before your payment fails to go through and you lose those seats to the queue. You’re better off using the actual website. This is an inexcusably poor app for 2022.
Cinemark is the best 5/5
I love this movies they are the best
I love this theater. I like all the changes they made the beautiful seats. I can order my food and have it ready for me when I get there. And I love my Cinemark app. And I am a member!
Best ever 5/5
Love this movie theater
Great and easy to use. Room to improve as well 4/5
Easy to use, no major error except once you set your cinema then try to find a cinema near you it give you the list of the cinema near the selected one instead of near you. Refund feature is still missing. Other than that really great app.
Movie Club 5/5
If you’re not using Movie Club, you should! Sign up today and save yourself some money.
Companies need to stop ‘simplification’ 4/5
Who needs an ugly red C on their Home Screen. Release the Cinemark cut.
Great theater 5/5
Always clean. Staff super kind and friendly. Had an incident a few months ago with a non ticked person in my seat who wouldn’t leave. The staff member took care of the individual and recleaned my seat. Very professional. I never got his name but an outstanding employee. Acohko
App crashes 1/5
New re-download today and tried to reset my password but the app just crashes every time after I enter my email address. I’ve deleted it from my phone. Oh well.
Cart needed 2/5
Please add a cart to the app. If you navigate away from it you never find the way back.
App review 1/5
The app doesn’t work well. Most difficult app I have.
Comfortable even in the front 5/5
I was surprised when we got tickets to Jurassic park but all they had was front row seats. The seats were very comfortable and surprisingly they had a lower back warmer. The food was great and I saved a lot lot ones with my free tickets.
App.loses my Cinemark membership frequently 1/5
On 3 different days, the app has lost my account details and not applied my member rewards when purchasing ticket. Which means I also don’t get to use my prepurchased tickets
Not happy 1/5
This is not right for them to charge us this extra fee. I’m tired of movie theaters making money off of us during these hard times. My opinion. They should go out of business and we should just do movies at home in our comfort zone. Hard Times are coming.
Best Movie theater 5/5
I’ve been using Cinemark for 5 years and I’m grateful and enjoy the discounts by being a member. I recommend it to anyone who is a movie fan.
Love the savings 5/5
So much easier using the app instead of waiting in a line
Needs a cart/check out section. 5/5
Can’t back out of cart and go back into it so stupid
Best time to spending time with loved ones is with a movie and popcorn from a Cinemark movie theater🍿🎞👨👩👧👦
Horrible App 1/5
I bought tickets, charged me 4 times and still didn’t show my tickets and it was already showing in my bank account.
Happened more than once.😡
Life saver! 5/5
I absolutely love the app!! Not only can I see my points and credits, but seeing real time seat availability, the ability to order snacks, buy tickets in advance, etc. make this app well worth getting!
Need a Cart 3/5
There should be a dedicated cart button because if you accidentally back out during checkout, you can’t return to the checkout. Also the redesign of the app logo looks ugly in my opinion.
By Booger 56
Love going to the movies and love the comfortable seats !
Great Functionality and Value 5/5
App works flawlessly and is easy to navigate. The Cinemark membership is well worth its cost if you go to the movies at least once a month!
Love my Cinemark App!! 5/5
In less than 5 minutes, I have my reserved seats, at a discount and earned points. Cinemark 17 in Dallas has the best food and staff! The management is top rate!
Lost seat selections two times. Glitch in trying to add butter to my popcorn selection. 😢😢😢
It is confusing to determine how many movie credits (tickets) one actually has.
Easy to buy and select seat 5/5
I love using the Cinemark App to save time at the theater by selecting my seats and purchasing them in advance.
Seat selection 1/5
Update. You are losing money! Each month you pay for a full price ticket but if you use it on a matinee you actually lose $2 dollars because they don’t refund the ticket difference(I’d be happy with a credit)but if you use it to see a movie in XR you have to pay the extra $2. They screw you both ways! I tried to buy a ticket thru the app and it won't let me pick a seat with only one gap seat from someone else's purchase. Either sit right next to someone or leave a gap for two. I want the gap seat! Ended up using Fandango just for spite. You should be allowed to pick any available seat you want!!!
Movie going ease 5/5
Using the Cinemark app is so easy! I can lock in great seats and arrive at the theatre worry free!
What is this new logo bruh 4/5
Why it look like dat :/
New update keeps crashing! 1/5
New update won’t allow access! Log in doesn’t work. So much for updating features if you can’t access them. And the new look on the icon is boring.
Member issue 3/5
Tries to apply a credit when the ticket is cheaper than the monthly credit. Boooooooooooooo
By M Stelter
I paid $100 to be a movie fan club for discounts but when I use the app & purchase my tickets I get charged a $1.75 each ticket for online purchase for NOT being a movie fan club member 🤷♀️
I love Cinemark 5/5
Been going to these theaters all my life and I love all of them. Expect for the one in North Hollywood, CA. Their soft drinks are always flat and the butter tastes a lil funny.