Cinemark app 5/5
Buying tickets and using rewards is super convenient and easy with the app even for this Grandma!!
Super Easy 5/5
App is easy to use, really helpful. Love the new “buy snacks now and get delivered to seat “
By jjggknjvh bkjbm/bmbhm
I really like how you can order ahead of time.
Simple to use quick purchase for everything.
Be aware 1/5
Cinemark has terrible customer service. You dont need mask when your streaming from home.
Purchasing tickets 5/5
Did not want to use my movie credit but couldn’t figure out how to change it.
Makes it so easy 5/5
By Pearland fallen angel
I love the app. it makes going to the movies so fast and easy. I can’t easily see what movies are playing and upcoming in MY theater. I get to pick my seats and purchase my drinks and snack and quickly pick up when I come in! I could even have snacks delivered to my seats if I wanted to! I just love the conveniences of this app! Thank you so much for making going to the movies so much fun!!
An amazing theater with good snacks go enjoy the movie
Best theater, always clean, and friendly staff 5/5
No place compares 5/5
I love Cinemark! The prices are great! Being a rewards member allows you to enjoy extra perks for things you are already purchasing while saving!!
Unable to use reward free ticket 2/5
I had enough points to get a free ticket so I saved it and when I tried using it, it didn’t let me get it, it didn’t go through for some reason.I was only able to use my one credit I had but the other reward didn’t apply . 🤷🏽
Reward points 2/5
By No fan of points expires.
Big fan of Cinamrk theaters. Just not a big fan of reward points that expires. I truly believe points should never expire.
Good night to see a movie
Payment issues. 3/5
Securing tickets through this app works well. But, even though I’ve signed into my Cinemark account and it remembers my payment card number, every *-#+,! Time I have to look up my card's security number. I should be happy they are so careful but it is really annoying.
Cart Button 1/5
The app lacks it. When I hit X on the menu to cancel food delivery, it continued to reserve the seats I selected but prevented me from purchasing the very ones I reserved. The cart should be accessible at all times, instead of only allowing access after having just selected checkout. Hitting X also should either just free the seats, so I could purchase ‘em right away, or just allow us to continue to check out when we revisit the seat select. Instead, it’s just grayed out without a check out option even though I’m the one who selected ‘em. Weird stuff.
Happened a second time. It’s worse and worse the more it happens.
I LOVE THIS LOCATION AND APP! 5/5
It’s so easy to purchase tickets and snacks online with this app! Even if something comes up and I have to cancel my reservation I have had success each and every time!
Can’t remove gift cards
Need a cart button 4/5
Had to wait for my tickets to timeout because when I went back to exit concessions the app crashed yet held my seats with no way for me to get back in to pay for them.
Granny sandra 5/5
By md tapatillo
Would like to recommend going to Cinemark is A wonderful and enjoyable experience.best of all the courtesy that is given by the young employees are such great feeling,one of best places to go !
Great little small town theater 5/5
We enjoy movies at Cinemark in Athens. Saw American Underdog. What a terrific movie. Wish we had more PG movies!!
clean and well managed rooms. great prices and amazing recliners.
Love this app man, makes it so easy to buy tickets and all your food. Great job!
Bug since the update 2/5
I love this app it’s great! Only problem is that after the update a week ago, I’m not able to order food or drinks. I click on the option but it comes. Up. As “showtimes unavailable”. If you fix that you’ll have 5stars from me!
App is great….only one disappointment 3/5
I have utilized the food delivery 3 times. Twice the delivery was incorrect causing me leave my movie to go to the concession stand to “fix” my order.
Neither time did anyone apologize for messing up my order AND charging me the delivery fee.
The ticket purchasing portion of the app I have had zero issues with. I have used it exclusively for as long as I’ve had the membership. About three years or so.
Short and quick! This place is always so clean and comfortable! Staff is super awesome! Seats are perfect!
Thank you 5/5
For always having a place for me to escape
Unexpected error message 1/5
The app keeps logging me out. So when I log back in I get the error message.
Please fix the checkout process 2/5
By an other me
I would like to go back and forth to the cart without losing the items, and locking out the seats I was trying to reserve.
Best theater ever 5/5
My husband and I enjoy getting out on date nights to come to this movie theater! Friendly employees too
Easy to use 5/5
The Cinemark app is easy to use. Intuitively laid out.
Best movie theater in Tucson 5/5
By jayjay felix
Cinemark has always came through when we felt like watching a good movie. The staff there is always respectful and the seats are always comfortable I look forward to being back!!
Spider-Man Resurrection 5/5
By DD Barber
Was really good, the movie theater was so nice. Only thing is attendants should be in movie to monitor disruption and address them. Respecting other patrons is a must.. I’m at the movies to enjoy it, not be part of parenting to occupy a child from crying.. so we have to listen to telephone kid movies to keep child quiet.. that really upset me.
I love the convenience of this app. I easily order my tickets and pick my seats. Makes movie going even more enjoyable.
Smooth but forgot to ask food delivery 4/5
By Motorcycle Rider Conrardy
Smooth as always, But how do I order food to my seats after I finish making the purchase?
Checkout process is not the best! 2/5
No Apple Pay or other easier payment integration.
What’s the point of having your debit or credit card saved in the app if you have to type the security code in every time at checkout at the least implement Face ID for authentication.
Ask and you will receive 3/5
By Matt aka wartank
I usually only give 1 star reviews when asked by the app for a rating, however, the app works well and the Movie Club monthly credit saves money. 3 stars. Satisfied customer. Don’t ask me to rate your app.
Cinemark is unbelievable I love their theaters.
Great deal 5/5
Love the savings and free tickets!
I love this rewards program! It’s so much fun and what a savings!!
No refund received 1/5
Contacted customer service no call received the long way hold times
Demanding full refund in movie and popcorn movie didn’t play and popcorn was burnt!!!! This was on Christmas Day with our special needs nephew!!!! Horrible!!!
Poorly written app 2/5
If you don’t check out right after you select your tickets you can’t get back to the shopping cart. You then have to wait for the reservation system to time out and release the tickets. Can’t believe this has 5 star ratings.
Time to go back to the theatre 5/5
It’s time to see my movie of choice on the big screen. I miss that movie theatre experience especially the popcorn. The Cinemark experience is second to none for cleanliness and customer service. Enough said, check it out for yourself……
Perfect app for movies 5/5
By DA Meta
Just too easy to save a seat, order food and check out your account for movies lovers!
Fan enamorado 5/5
Mi favorito lugar para relajarme y descansar del extres del trabajo me encanta el arte cinematográfico me transporta al historia que elijo ...
Always a Great Surprise! 5/5
By New City Folks
I love being able to select movies, select seating and pre-purchasing tickets for a unique gift. Good for any age on my gift lists and no matter where they live.
I like to print the movie ‘poster’ and add time and date.
If I want to give more, I can add popcorn and drinks, and if it’s a much bigger gift, I can give multiples.
It is a great time saver
Movie theatre 5/5
By Heidi Belinda
I’ve loved this theatre pre-Covid. This will be my first visit since.. I’m a little nervous, but am confident that the theatre is making all precautions
The best movie place! Just needs two more upgrades.. 4/5
The membership is rewarding. Discounts on everything! Free tickets every month plus member prices to buy tickets for friends. Tuesday are $5 days and there’s more showings then AMC ! The ultimate date night for people that don’t want to waste money every week. Love love love the app. Just skip to the ticket collector and he scans your phone, so fast and easy. Buying them online is so easy as well and you can even add seat delivery or pickup food and drinks. I just wish they added Apple Pay and kids “snack packs” on the mobile app. Then this place would be a 5/5.
Awesome fast app 5/5
Loves this app