Logs me off too many times, borderline useless as a result 1/5
When this app works, it works. However, it asks for login so many times, and forgets my login so many times, that is practically unusable.
Great at simplest form 5/5
Thank you so much for a bunch of information and guides thru this webinar. More power and so blessed
Long distance connection 4/5
I was able to get a clear connection by a weak hotel WiFi for a meeting in California while I was in Viet Nam
Does what you need it to 4/5
Faster to load and more convenient than the pc version. Glad to be able to listen to call while on the road.
Love this app! 4/5
This app has helped me maintain control of my personal life & work. I am no longer restrained by meeting schedules or pc physical limitations. I can and have been able to participate in more meetings and still maintain a personal life - especially helpful for those last minute and emergency meetings scheduled in other time zones.
I do not like the "improved" chat windows. I lose half my view.
You lose 1 star
Works Well for Red Cross Meetings 4/5
I have been impressed by the ease of use.
By Employee Cal
It works but...... 3/5
Works but could be better designed for multiple users to share documents, raise a hand to ask questions, and do all the things typically done in face-to-face meetings. It is adequate but not optimized for mobile users who aren't sitting at a desktop.
Worked the first time I used 4/5
Was easy to figure out Users, How to mute mic while viewing presentation (hidden beneath presentation), etc.
Excellent product that’s come a very long way. 5/5
You can basically do almost everything you can do from a desktop including real and true file sharing and passing the ball. If only and I say if only they would have the same full functionality on an iPad.
I love the new muting functionality which controls muting from the iPhone on a landline call if it’s a WebEx. I also like the fact that you can disconnect from the iPhone on the landline call if it’s a WebEx.
Appreciate mobile access. Needs to sync with outlook meeting changes 3/5
By Widget cool
Great if you are delayed in transit and need to join or kick off a meeting. PROBLEM: the app does not sync your deletions, so if you cancel a meeting or move a meeting the original webex remains in the mobile app in addition to the revised meeting time so you see it twice. This can be confusing.
Very buggy 2/5
By Marvin Hamon
I use this several times a month and it has a tendency to freeze up. The audio keeps going but the app is unresponsive. I have to restart to get it working again. I would not choose to use this system and only use it when the host uses it.
Solid connectivity 5/5
Great reliability especially when compared to Skype for business
Account Manager 5/5
TouchID is still not consistently working. Very frustrating! 1/5
By Lemmi App
I have to rely on WebEx frequently every day. Following a WebEx link in an email or calendar triggers a prompt to enter your credentials even if you have configure WebEx to use TouchID. Needless to say that by the time you found your credentials, your are late to the meeting. It took me several month to narrow down this behavior. There is a bug that I have reported, but not receive any acknowledgment from WebEx.
If you see the dialog box to enter your password, you have to cancel joining the meeting and manually log out of WebEx. After you login again, it will present you the option to use TouchID. Once you are connected, you will be able to follow the invite link to join a meeting. This is very frustrating and comberson. I can’t give a higher rating until this is resolved.
Cloud-based ? 1/5
App states that cloud-based registered endpoints will be able to be used in a meeting. I have two that are, and the app does not detect. It does however recognize them with the Teams app.
can’t raise hand in mobile version 1/5
By Henry '10
This wont allow me to raise my hand so I can’t participate in a meeting where attendees are muted
By Dunnro 02
Would be handy to have drop down on meeting number for repetitive meetings each month with user ability to identify by nickname chosen by user.
Needs Whiteboard 1/5
The app is not useful because it lacks two important features that the PC version has: sharing my screen and sharing a whiteboard.
Not intuitive 3/5
At this point, we expect this sort of app to be as easy as FaceTime or Skype, but WebEx isn’t.
Why do I need to install a new app? Why does audio require a separate operation when I already have video and chat connected? Why does it ask me for a code (which I don’t have, causing panic) and then go on without it? Where’s the hangup button?
I was forced to use this for a job interview. I don’t appreciate the interviewer’s selfishness to make me do this when Skype and FaceTime are so common.
So long as you have a good wifi connection, it works across the globe 5/5
No issues in delays. Voice is crystal clear as is the video. The presenter had no problems hearing me when I was remote.
Not reliable 1/5
By AV Bobby
This takes far too long to initiate and then join a meeting. The Windows version is not stable in my experience. Too finicky.
Why do I have to log in EVERY TIME I use it??? 1/5
Let me preface this by saying I work for Cisco. I cannot fathom why every time I use this app on my phone IT HAS LOST ALL MY
INFORMATION. It doesn’t know my username, my server, my phone number, that I want it to auto call my phone. I get that occasionally I will have to re-enter my password. I tolerate that occasionally. This is every time.
Please, whoever at Cisco owns this product - think about the user. Most likely when you are logging into a meeting with your phone it’s because you are on the go. It’s highly annoying to be several minutes late to a meeting because you didn’t think ahead to login 5 minutes early because the app isn’t smart enough to retain basic information.
If I had ANY other choice, I would delete this poorly crafted user experience disguised as a collaboration app.
Poor UI 1/5
Not a very user friendly UI.
Needs many clicks to get into a call, and the Call Me UI needs re-thinking as it's too small, especially for when driving.
Add Car Play support!!
Not good enough 2/5
The app is good to join a meeting but it is not able to edit a meeting and not very friendly at scheduling the meeting. It had changed the meeting from PM to AM a few times.
CarPlay compatibility needed! 3/5
Needs to add Apple CarPlay compatibility! This is one of the few missing features.
Also the Mac version needs to be made fully 64-bit!
By tenor ...
Fantastic. I can log into my company's WebEx server and from there can launch into a meeting from my calendar. I can also start my own or log into a meeting with only the url or meeting number. once in the meeting, audio, video, and screen viewing are fast and rock solid. It works fine on both iPhone and iPad.
I will note there's a problem w syncing between Outlook and WebEx in that meetings I've accepted in Outlook don't always show up in my mobile WebEx calendar, so I've started forwarding all meeting acceptances to
my personal email...
Moving backwards? 3/5
Generally well designed, but they apparently removed the ability to access Chat in the latest update. Now I can’t fully participate in a conference without using the laptop version. Bummer
Keeps losing my account information 1/5
This application constantly (and very inconsistent) keeps loosing my account information and logging me out.
Today it logged me out twice. Sometimes it remembers my account info. Go figure...
Unfortunately, I don’t know that it logged me out until it’s time for me to join a meeting, which is frequently at the last minute. So I get stuck having to reenter my account info at the last minute. And I’m late to the meeting because of this.
Easy to use 5/5
Very easy to use this app and sign into my work meeting. Great clear sound even at a meeting of 30 talkative people
Pamela Rusk 5/5
My daughter informed me of this webinar. It was so helpful and thorough. The algorithms were charted and explained so well, by all presenters. Thank you.
Easy to use 5/5
Can’t get it to download. What good is an app if you can’t use it.
Need white board 2/5
iPad is perfect for drawing. Why not allow it? Please add this feature
Audio on IPad will not work 1/5
Both experiences that I’ve had using webex has been terrible. I have to watch my webinar with no sound. Called tech support and they couldn’t help me so they forwarded me to another tech support. Was on hold for 20 minutes before I finally had to give up. Pathetic.
Not a fan 2/5
Unable to make sizing adjustments to screen display. Not many options available either.
Touch-ID doesn’t work 2/5
Probably the most important feature outside of the core conferencing function doesn’t work. Developer doesn’t respond to customer support requests on the app.
Requires repeated logins - very painful to use 3/5
Once you get into the tool it works.
However you need to login every time you use it, which is painful from a touch device.
A huge improvement would be if it would remember your name, email, and the meeting url
Drops out of meeting 3/5
I used this to demo our iOS Mobile device. However it dropped from the meeting a couple of times in one hour. I used it by being in the meeting 2ce, iPad and PC and would switch users to show clients the iPad updating the computer application back at home office. I am not giving up on this however, and will try again
Surprisingly good 5/5
I was surprised how easy the app was to use. I really enjoyed it!
Each update you must re-authenticate hate hate 2/5
Is there a really really really good reason to make me re-authenticate and set up the application again after almost every update? Who knows, maybe this occurs over a certain time interval? I’m certain that this annoying behavior is all in the name of “security“. However, if I must put up with it… Then I need some transparency. I also need you to work very hard to minimize the need to re-authenticate. Nothing is more annoying than running to a meeting, opening up the client, and being greeted with the need to set up and re-authenticate!!! HATE HATE HATE.
If it weren’t for this behavior and its lack of transparency, I would rate the app at four stars easy.
Super annoying audio. 2/5
Auto-mutes audio when joining a call, and takes 5 seconds to announce obvious changes.
“Your line has been muted.” I know, I just hit the button! Stop interrupting my call!
“Thank you. You will now be returned to your conference.” Shut up! I am missing the conversation. Just do it.
What are the beeps every five seconds (not people joining/leaving) with certain audio setups? Why is it louder than the conversation?
WebEx is Outdated 1/5
WebEx is outdated, convoluted and frustrating.
Touch ID that doesn’t work and password won’t save 1/5
They update the app but you are still asked repeatedly for credentials to sign in. This is cumbersome at best when joining a meeting and then have to go look up credentials and are then late to the meeting. If you add Touch ID functionality at least make it work. I think it worked once and now I am asked for creds way too often.
By Shifty Shiest
This app is terrible. I was invited to a conference style meeting through webex. Usually the specific conference costs $100s of dollars. Fortunately for me this one was free, but the app lacks basic functionality. The host kept telling me to press the communicate button, but the app doesn’t offer that function on iPhone or iPad. I fought with this app for 20 minutes before giving up. Ok, I get it if you’re going to use WebEx, use your laptop and don’t download the AppStore app. If it’s important to you don’t take the chance of being frustrated and disappointed at the same time use a different device! Booooo........
Audio is a second thought? 4/5
By Best Show Ever Fan
I’ve never understood why WebEx puts audio so far down on the importance list. Listening to the overblown announcement tones is always an indication that they don’t have anyone with authority and an appreciation for tone using their product.
Passwords hinder use 2/5
This is supposed to be a mobile app for use quickly on the go, but half the time it's useless for that function because you have to enter your password to open it seemingly every time I use it. I use long complex passwords and a password manager so it's a multi step process and I can't always do this while in transit. Why can't the password be remembered and touch ID be used to enter the app instead? Other than that the app is great... But if you can't even get into the app what's the point
Quality Sound and image 5/5
The sound is the best and image is clear