Makes NYC even better! 5/5
By JC St. A
Great app for the map and ease of access to transportation via good bikes!
Great service 5/5
By Icarus 2255
I don’t know about the normal pricing but since I live in housing it’s only $5.45 per month. That’s a small price to pay considering I get to fly down the streets, definitely beats taking the train for short distances 10/10
Very good 5/5
I love riding with citibike
Efficiently Awesome 5/5
Great app easy to use great bikes
Best means of transport 5/5
Totally worth the annual subscription, I’ve already amortized equivalent to half a year and have only had it for 3 weeks. Once you get comfortable with how bikes around the city work its so convenient, I can’t think how I wasn’t using it before.
CitiBike App is Really Good/Useful 5/5
When I use CitiBike, I use this app. It’s really good/useful, and it regularly gets even better and better. It even encourages people to help each other with its Bike Angels program. Thanks!!
Can't find the bike 5/5
Stupid App ever
Rookie, second week, weather interference 4/5
Love the app’s foretelling if available bikes and open parking. I struggling to obtain a bike when there wehere clouds and light rain because the app satellite believes I was in a different location in Manhattan then where I was actually standing. Outside of this issue, after commuting to Manhattan for twenty years, citibike has improved my commute and my life by giving me ten minutes back in each side of my commute.
Very cool 5/5
By sandra from CA
City Bikes are awesome
Great bikes 5/5
By Über connector
Work well every time , huge pool in NYC so easy to access and drop off
Best ride yet 5/5
Best way to get around. Convenient bike dock locations & much more fun than riding the subway. The app tracks your time and distance and calories burned too.
City bike city bike city 5/5
Oh city bike city bike city
How you do wonders
You make dreams come true.
access to anything and everything out yonder.
Please always stay you.
Very convenient 4/5
By Sandy in BedStuy
Great app. Like the easy to remember unlocking codes generated. Wish there was a more streamlined way to repot dock and bike problems.
Really nice interface, just a bit confused by the bike angel system (what the numbers mean)
Citibike in NYC 4/5
So far, so good.
The bikes are a variety of quality. Generally, pretty good.
I’m having to adjust to figuring out where to get bikes, where to pick them up. (Sometimes I might be in a place where there are no bikes available.)
In addition, I need to adjust to finding places to return bikes that have plenty of docs.
This morning, I wanted to return the bike, but there were no spaces.
I think it is all part of the Citibike Experience, overall.
We just have to get used to it… And be prepared for things to take a little longer, if there are no bikes or docs available.
But overall, I’m quite pleased!
By noah haverslash
Yearly deal is a steal
Changed my life! 5/5
So happy with CitiBike! It has cut down my commute and has made it a lot easier to run errands. It's also changed the way I experience NYC.
I've found the app to be very user-friendly.
Nice ride 5/5
Just need to improve on error message like “payment method must be update”
Broken dock, broken support 1/5
I just finished my ride and docked the bike. It was securely Iocked although the system kept thinking I’m still riding. The app has no chat, no phone numbers, nothing. It suggested me to send an email. Doh.
Ok I left the bike locked in the dock still running and went home which was 15 min walk. At home I finally found a phone number in an email regarding my payment and called it. A support guy was keep saying I gotta go back to redock the bike. I wonder how given the fact it was dead locked and the most of all why should I take care of their faulty equipment. So here I am paying for the service I’m not using and having a zero support from the company.
Thank You City Bike!! 5/5
Amazing from you guys to have a day to ride for free!! Love city bike in general but makes me love it more because of today! 🙌🏽
By Alpha Nasio Diallo
Easy to use 5/5
I was able to get up and running on Citibike quickly and easily.
Citibike is the best! 5/5
The installation of all the Citibikes in Bushwick has been a dream this summer.
I love it!!!!
Love it! 5/5
Great app. Very precise, always current.
Overall ok 4/5
Does it’s job, could be UX wise bit better here and there, but helped me have a great day in New York today. I will certainly do the same next time I’m here.
app, bike & service spotty at best 1/5
The app consistently mapped me a half a block away from the station I was standing at and wouldn’t unlock a bike. Citibike said I could get a key instead. However, they wouldn’t mail it to me. I had to find a key machine (a mile past my job) and get a key. The key works fine. Problem is, there are rarely bikes available in the two areas and times (in Midtown) that I need them. I’m able to get a bike about 45% of the time I get to stations. After giving the service a fair shot, I asked for a refund of my prepaid year membership. The refund limit is 14 days. It took 7 days to work out the key thing. How can a person judge this service in 14 days? It’s been 3 months and 18 emails and the situation hasn’t improved. Great idea, poor execution.
Would be great if the app saved common searches when you are planning a route
Hjp 2010 5/5
By hjp 2011
Often useless 1/5
Interface design is very poor and hard to navigate. Earlier versions were much better. This app used to have a link to report problems but it has been removed. Now there’s no way to quickly report even in the event of a bike theft. Then they’ll charge you a hectic penalty for late report and/or lost bike. Fundamental overdoing is due.
Robarama review 5/5
Awesome ride! Love I can get some exercise especially after purchasing a helmet.
Great app 5/5
By Princeton Bro
I like that the app sends me a message that tells me I did not lock the bike correctly. Nothing worse than finding that out three days late when you’ve accumulated a hundred dollar bill. Great app, great program
Love CitiBike 5/5
Easy to use - great transportation option in the city❤️
Easy to use! 5/5
I’m an occasional single use rider and the app could not be more easy friendly!
Citibike is great! 5/5
Please expand your area!
Great app 5/5
Quick and convenient!
I love it
My commute ride
Citibank biking between NYC and Williamsburg 5/5
Easy adventuring to really get a sense of neighborhoods. I highly recommend it!
You guys do a great job Thanks
great app, great service 5/5
easy and a good deal - great way to get around the city
Great App 4/5
By J. CoCa
The App is great. One is able to check what is the availability on each docking station, check the time of your ride and even check calories burn per ride. Which I really like. But unfortunately, although there are many docking stations in my area. Way too often the stations are empty or have bikes that I'm unable to use due to error messages.
Just perfect to ride in NY! 4/5
A monthly subscription would be even better
Love it 5/5
Citi bikes 3/5
App is great. . Bikes are not. Badly maintained and suited commuters nor tourists
Easy ride 5/5
By 134 arkansas
Very convenient and easy to use. Don’t be afraid to try.rode all over city. This is way to see the city
What an awesome thing to have access to in the city. 99% accurate as to bike and dock availability. An easy 5 star give.
Amazing, just be sure to bike locks secure when returning. 4/5
Might feel locked but u need to see green light, otherwise someone can get a free joyride or bike even, at your expense. But overall this app has changed my entire way of moving thru city. Its amazing.