Does it all 5/5
A grand substitute for the desktop version of the app.
Citi bank mobile App 4/5
By miss coti
Citibank Mobil is easy to use, but I always like to remember to delete my user name or it will remain for the log on next time. I did set anything that says I want my user name to remain.
Excellent App!❤️ 5/5
By El Toro magnifico
Tired of calling for code 2/5
This app used to work well but in the last two months it’s been driving me crazy. Almost every week my finger authentication stops working and to get it working again it makes me call a number for an 8 digit code which is a pain in the butt cause I have to find a pen sit down go through the whole process just to check my balance.
I got so sick and tired of doing it that I just started entering my password but now even with password it wants me to enter my entire debit card number and my pin.
It seems that Citibank is more concern about protecting themselves rather than making an app work smoothly. Online banking is everything these days and if they don’t fix the app I’ll open an account somewhere else. They’ve over charged on other things so I’m ready to bail.
Great app 5/5
By Show me the $ !
Easy to use 5/5
This is one of the easiest websites to maneuver in. If you have any questions they are very customer service oriented. I am completely happy with CITIBANK in every way
Safe and easy to use. Always works. Been using for two years and it’s never been down
Best app 5/5
By SUNBELT TRUCK DRIVER
Works great,fast,easy no glitches that I have found.... please keep up the great work....
CITI BANK—-THAT’S MY BANK CARD!!!!!!
This app needs to be updated; my iPhone 7 is fully updated and the app takes way too long to load from one page to another. Seems like a good app besides that, but I have to wait after every action for the app to catch up.
Payment process 5/5
By jocelyn turner
Great method of paying easy
Much Improved! 5/5
The completely rewritten app is light-years ahead of it's predecessor, which was unusable. The only annoyance is that it only works in Portrait Mode. C'mon guys, it's 2018.
My favorite 5/5
Easy safe and secure access, nice features 5/5
Recommend it to others!
Your app needs improvement 2/5
Get me more income
Lower Interest Rates on Services 4/5
Not bad Credit Provider
However, Citi Bank should try lowering their INTEREST RATES, by doing so more customers would apply for their services and extension of credit!
Citi Costco VISA 5/5
It’s been so convenient.
I love this 5/5
This is an awesome app Makes life easier
So far doesn’t work 1/5
I’ve been trying to use it for a week. Have tried to log in at least a dozen times. Every time it gives me a red alert saying experiencing delays / try again later. Regardless of time of day.
Doesn’t work 1/5
This app is down for technical difficulties half the time I try to access it. Can’t get my banking done.
Great App Love it 5/5
Easley to use. Touch ID enabled if you phone supports it. Snapshot feature is very handy
Mobile App review 5/5
The Mobile App is wonderful. Fast and convenient.5 star
Better Bank App 4/5
The camera auto capture is great. Only draw back is that they don’t provide photos of checks deposited.
Payment Screen and Experience 5/5
Very nice features added to make payment very user friendly from smartphones
Easy to use. Loads fast.
Manage your credit effortlessly with this app its great
By Rosie Dozie
I just love this app. All my transactions can be tracked, I can deposit checks, make inquiries without leaving my home. It’s easy and so convenient! I love it!
Been trying to make a card payment for the past two and a half weeks... with the same message to try again at a later time, so much for convenient. smh.
P Taylor 5/5
Easy to use convenient, always know your balance.
Also found a charge that was unauthorised and they took care of it so easily!
Easy to use 5/5
SUCH an easy app to use! I never spend more than 30 seconds in the app doing whatever it is I need to do. By contrast, I can never navigate the Bank of America app in under 2 minutes. This app is so user friendly! It makes me feel like it was really designed for my convenience
Outstanding- simple to use: updates quickly 5/5
Why so slow now?!?! 1/5
This ap was 5 star but the new update has a glitch. It does not allow you to continue to use Touch ID. Instead you can use it like 2-4 times then you have to request a passcode by text and enter it on the AP. It doesn’t make sense. Fix. This is broken.
I’ve been with Citibank for over 15 years I love it
Excellent Service. 5/5
It is easy to use.
Making payments 5/5
By Cathy j-w
It’s so easy and makes my life easier
Constantly getting logged and locked out 1/5
By All names taken already !
Ever since the update/new version of app. I have constantly been logged out and / or locked out and have had to reset password in order to get back in. Even with touch/face ID enabled it does the same. Please fix!
Happy with this Citi card app
Able to make payments quickly and see all my transactions and balances in real time.
Citi app 5/5
By Gdansk agog
Love it it’s so convenient and updated
Easy to use 4/5
It’s a good app that’s easy to navigate. One thing that would be nice to have is a balance under each transaction amount. I love that about another banking app I have.
Mobile deposit 5/5
Good app 5/5
By Cavin from california
I can never use the app 2/5
Stop forcing users into updating the app.
Good App 5/5
Very nice and easy to use!
Hi this erdenlin 5/5
This credit card is super good car good app good system I'm super excited to this company thanks citi bank and cosco
Easy to use 5/5
Easy to use
By cardholder since 2013
Citi is my favorite card because everything is so instant. If I want a limit increase I can do it on the app and get results in seconds. When I pay the bill thru the app the balance reflects the payment instantly.
So easy! 5/5
By sub ttub
Love the app!
By girl from haven
I love this app
I am very happy with my city bank
Citi’s new mobile App 5/5
I absolutely LOVE this app.... one of the easiest I have used. I just Love my Citicard too. Thanks for the GREAT Service
Recovering from financial ruin IS possible 5/5
Very user friendly site. The interest rate is a lil high but, that was anticipated ... 3 years ago, Citi gave me credit when no one else would. I appreciate loyalty & as my credit score slowly recovers, I do not forget who was there when nobody else was.