By Aley Mc
I have great appreciation for this Citicard mobile app...very easy to use and convenient. I would recommend it to anyone!
Technical issues with app 3/5
By Mojo gaming
Recently the past few months there has been many technical issue notifications in the app. And app does not allow log in.
This is a useful app, but wish I could sign up for the rewards through it.
Once you get the app set up, it’s really nice!
Always asks for password 3/5
Why does this app ask for my password every time I want to use it? I have touch ID enabled, makes no sense.
I’ve deleted the app, reinstalled it, no luck.
Can’t use! 1/5
By i love my costco card
I have tried to register my Costco credit card using this app. I was told I have to use this app, I was directed to this app, but I have NEVER been able to figure out what they want. I do NOT want to open a checking, savings, ATM, or any other account, but they do not offer access to just Costco card accounts. If they do it is hidden deep in the app. For god’s sake, I just wanted to view my credit card charges, but I have never been able to, and as a consequence, just ended up deleting the app! Worse tech design ever, I have never had this problem with any other credit card app. Very disappointed ! Another attempt and failure today prompted me to write this review.
Past time for an IOS UPDATE so we can all use “landscape mode” without detaching our keyboards!
Good app 5/5
By Jotta L
Easy and good
I love this app it makes paying my bill easy and I can manage everything on here perfect.
New update comes with bugs 2/5
Since the latest update on ur app about a week ago or so, I can no longer view my credit card balance or pay my Costco card. Keep getting error message when I try to submit payment every single day now... getting very frustrated as I use and pay this card daily. Please fix!!!!
This APP will save you time! It’s really that simple. You can setup reminders like many apps. If you have a mobile device with access to WiFi, or a signal paying your bill is inexcusable if you have the means.
Great app 5/5
By B town baseball
Always works perfect. Glad to be able to see the last 12 purchases/activity without having to log in. Very user friendly!
The Best Website 5/5
By Sergeant Smith
Organized, clear, exceptionally friendly and easy to use!
Keep up the great IT work! Marvelous job!
Great service 5/5
Citi is a great company with great customer service on all platforms. They answer all questions and help you with your questions.
Great when it works! 3/5
I downloaded this app so I can deposit the occasional checks I receive. It was easy to use and I started using the bill payment feature. *Beware!! I have paid bills and a message pops up that an error occurred. There was one bill I paid last month and it hadn’t gone through!! Had to pay a late fee and finance changes!! And this will now go on my credit. If you pay bills with the app, make sure you go back and confirm .
Great App 5/5
Quick & Easy to use! Account info & payments right there for you
Is, is not the way it was! 3/5
Was great app and Snapshot took it to new heights! But what goes up must come down, and down it came.
After one of the updates the app started crashing and now all the info gets frozen in place.
Yes, I keep uninstalling and reinstalling only to experience the same crash again in a short while.
Is this problem being addressed or is there a fix?
My Citi account is the hub of my monthly payment schedule and results in far more delays than just Citi. Citi is my main bank and is the depository for SS , stock sales and tax refunds. Any outage, crash or delay has multiple consequences.
Thank you for your thoughts, suggestions and bug killers.
Since I can’t get this app to work properly, I’ll just add my disappointment about the unfixed crashes. Yes all was fine till one of the updates. Now daily I’m uninstalling and installing the “go to” app on my phone.
Why does this bug remain unaddressed?
Is anything or anyone working on this?
The Best tool 5/5
By Fabio Black-T
I came from Brazil and there you spend a lot of time in a line just to make a simple deposit of a paycheck, now with the Citi app I deposit it anytime any ware using my phone.
Learn from the Chase app. 2/5
By mansjsnajand bhsk
This app is complicated, has tons of issues, and does not allow me to set Face ID. Had issues from the get go when it wouldn’t allow me to register my card on the app. Citi needs to step it up. Chase app is WAY better. Take a lesson from them and improve. PLEASE.
The best bank ever 5/5
Awesome app ! I can do everything but dispute ! I’m
Really glad i join Citibank.
Easy to use 5/5
Love the app. I only wish I could view both cards without signing into two accounts
Love this app! 5/5
Super intuitive and user friendly. Great job Citibank!
Mobile better than laptop 5/5
The mobile app on my phone is better than my laptop. My laptop is saying This is unexpected. Looks like we’re experiencing a temporary technical issue. Please try again later.
But I get on my phone without a problem and pay my bill. 5 stars⭐️⭐️⭐️⭐️⭐️
Citi card 4/5
Depositing a check 5/5
Face ID Broken 3/5
This app used to be great! After an update a few months or so ago, Face ID no longer works. It will scan my face and then pop up a dialog asking me to input my password. What is the point of scanning my face if you are going to then ask me to enter my password anyway? So annoying!! I have tried deleting the app and reinstalling multiple times to no avail. I hope this will be fixed because it used to work great and was so convenient!
Well, it turns out, Face ID was not working for me because my account had 2-Step Authentication enabled. It would be nice if it worked with 2-Step on, but fortunately now that it is off, I am able to use Face ID again!
Check deposit 5/5
Check deposit using the apps in my iphone. Its my first time I did w/Citibank. It’s really awesome & very convenient.
The Best 5/5
By faby style miami
I love your app and everything about my Citi card. Thanks, for the great service.
Love the convenience 5/5
I’m so happy with the app. I get so much real time information.
Great job on increasing limits 5/5
The new higher limit on check deposits makes banking sooo much better
Easy, Fast! 4/5
Makes it easy, to not miss a payment.
By $$- C-Dub
Love the app ,BUT HATE TRYING TO GET THROUGH TO TALK TO A LIVE PERSON!!!!
when ur having a question or problem ☹️
Fix iPad support 3/5
This app need full iPad support. Currently, it is just the iPhone template with a zoom fxn.
It’s fine 4/5
Really it’s fine
Mobile check deposit... finally!!! 5/5
By Drey Dayyy28
Now that city has a mobile check deposit and I’m able to use it I love love love their app love the bank and just so happy with it way to go Citibank
Great app 5/5
By Gamer 2389
Love the app. Very easy to use and updates the second you make a payment or purchase!! Very easy to track and manage. Always just a click away to check your credit score also! Thanks!!
Face ID not solved 2/5
Still unable to login with Face ID . After the new update I thought its fix but nope ...still shows the same message “sorry something went wrong try back later”
Sears Citi Card 1/5
I can’t add my Sears Citi card so I have to use other methods for information and payments.
It’s Coold Outside 5/5
By Ms Laws
I’m at work it’s 13 degrees outside, I just deposited my check into my account. Did not put on my coat any gloves or get in my car. This is the greatest thing since the invention of the wheel. 😂 I love it
Needs a “Total Pending Charges” feature. 2/5
By Iba H.
I would like to see the addition of a “ Total Pending Charges” feature. As this app is set up, charges aren’t added transferred from “Pending” to the “Current Balance” line between Friday and Tuesday. This means that to get an accurate view of my actual account balance on Friday, Saturday, Sunday, and Monday I have to pull out a calculator and manually add up my weekend expenditures. It’s clunky.
Love this app 5/5
Love that I get to preview my account balance and activity and the ease of use once I sign in.
Love it 5/5
I love this app it’s so easy to use and gives me all the access and information that I need
Love This App! 5/5
I love that I can see my total balance, recent charges and available credit all without logging in!
Making a payment is simple and the overall layout of the app is one of the best I’ve seen!
The best app from all I got! 5/5
Everything is great!
Great app 5/5
By Manoel Leite
The is really convenient. I can manage my credit card any time from my cellphone. .
Citibank is a great bank 5/5
I love this mobile app it is the best credit card app ever.
App is fine; customer service system’s disgusting 1/5
By Arash Am.
I spent hours to activate and 2 credit cards on this app and the 2nd one didn’t work
On top of that, the customer service representatives and the voice recognizing system are extremely ineffective
The app itself works well but it’s extremely annoying to active it, unbelievable
Great App 5/5
By D1 Sports
Very Easy to read and make payments, however could be even better with a running balance under each transaction