Can we monitor more than one location? 1/5
Can we monitor more than one location? I own one house in AZ and one house in Pa. I’d like to see both locations. Plus my parents location since they are older and I like to stay informed on their neighborhood too.
Requires Always On location 1/5
Privacy should be done on iOS level. Seems like this should violate App Store policy.
Inaccurate & latest update ruined it 1/5
I use this every day, but the continuous prompting to turn on “always use location” is not only annoying, but invasive.
First, it’s inaccurate because there was an armed robbery at a liquor store next to my house with CSI there for two hours, but it was never recorded.
Second, there was fight that resulted in an unconscious man, paramedics, and multiple officers the following night, but it also was not recorded.
I mentioned the last two to support, but they did not respond.
Nice App.... 4/5
By ST Beverly
I like the fact that I can get alerts as they happen but they need to expand to the DC, MD & VA area (DMV). It covers Baltimore, Md but no further. I have to do a lot of walking when I commute in. I’d like to know what’s happening before I get into the city or at least while I’m at work to make sure I don’t venture off into those areas.
An Apple Watch app would be greatly appreciated!! 5/5
Although I do love this app and it's functionality to keep people alert of what's going on around them. It would be greatly appreciated for an Apple Watch app to be developed for people who are constantly on the go and can't get on their phones all the time.
Don’t get notifications where I’m at 1/5
I’m always traveling around Southern California and I don’t get notifications where I’m at only get notifications from south central Los Angeles.
Harvests PII 1/5
Does not respect your privacy.
It requires your phone number and email address before even telling you if service is available in your area.
Now they have my info and I can’t even use the app.
This looks like s great app. However....
I’ve wasted an hour of my day trying to install it.
Until I went to the developer’s website did I learn it’s not available in my location.
It is presently in NY, Philadelphia, LA and another large city.
I look forward to it going nationally.
I think the developer should put this info on the App Store instead of issuing out passcodes into the installation process but not being able to proceed.
Good luck in bringing Citizen to the rest of the country.
Bring back pinch to zoom out 3/5
The original feature I loved is now removed. It helped me being able to pinch to zoom to an area that was far away from me. For example, if my parents were in Palm Springs, I’d like to be able to scroll and zoom and look at things in that area.
Can’t delete app 1/5
How do you delete the app on iPhone? I press on icon to try to get “x” to delete app, but it just opens it.
Great app but comment section is a problem 3/5
By V. Giles
The idea for the app is wonderful! I love getting the alerts and knowing what’s going on around me. However, the comment section is barely ever related to the actual incident and ends up full of unrelated, often racist and just heartless statements.
Please bring back the interactive map 4/5
The area I live in isn’t available on the Home tab but the interactive map would still provide crimes in the surrounding cities.
No updates in my area 4/5
There has been no updates of crimes in my area since March 31.
But I’ll be honest half of the people being looked for and stuff can see the whole thing that’s what’s not cool I’m a reporter for New York One and this is bad
👎 Location tracking 1/5
Liked this app until the update that now requires you to set your location tracking to “always allow” - you can’t change it to be “only while using.” They are an unproven startup and many of their alerts have spelling and punctuation errors. While in itself not a problem, I don’t trust them at all with my location/data.
Privacy invasion required? No thanks 1/5
The REQUIREMENT to let it track all the time has made it useless to me now.
Set location on map 👎🏽 1/5
Can’t zoom out of your current location radius anymore to get a full view of NYC reports on the map. Horrible decision to take that away. No longer interactive in that sense with the new update.
New update ruined a great app - bring back the old version 1/5
By Louie the goose
The new update is terrible. It really needs to be fixed. I used to use the app all the time and even livestream on occasion. Now I almost never use it after the recent update. The UI is horrible. Not user friendly at all.
You can’t zoom out of a one mile radius of wherever you are... you have to manually scroll all over the map to see what is happening in the Bay Area. It takes forever to scroll all around the entire Bay Area outside the of the 1 mile circle. No point in even doing it... I want the old app version back where you can zoom out and look at the entire Bay Area and then zoom into one section or not zoom in. I don’t want to have to scroll all around the entire map and not be able to see the rest of the map.
It needs to be fixed or I might as well delete the app. I know I’m not the only person.
New interface is terrible 2/5
I used to love this app, but oh my goodness the new interface is awful. It’s so hard to navigate- I don’t know why they changed it since it was so nice before. Please fix this!! It’s awful- you can’t even move the map around anymore or zoom out. It’s so hard to find the actual incidents on the map. If it’s not broken, don’t fix it😭😭
Latest update caused a major break 1/5
By IM Toast
No incidents displayed.
New update is not great 3/5
App was updated 7/31/2019 and now alerts are organized I think more by location than by when they occurred. I understand the change to a degree, but wouldn’t it make more sense for a crime app to be chronological? The new home page is also too busy to really understand. 5 stars before the update but now it’s really not as easy or enjoyable to use
Wasted time signing up 1/5
Why should the app wait until after I sign up and I have given up my personal information to check my location and tell me there is no coverage in my area??
Cool app 5/5
This app is so accurate sometimes it makes u wanna run and hide lol the only problem I don’t like is they will erase your comments and they don’t even be derogatory or anything smh I mean if people have they own opinions about this world why erase it.... But besides that this app is crazy how on point it is....
Bugs you all the time 1/5
By Broseidon, Brocean King
Asks for location data all the time, even when not using the app. Why do you want to track me when the app isn’t on?
Citizen app 5/5
Love this app tells me everything that happing in my area that idn of ty !!!
Liked this app before update 1/5
I liked the app before this recent update. Now I get updates on areas out of my city. Before I had a choice to zoom out and see other cities nearby, now they’re automatically shown and I can’t zoom in to view only my area. And as to my neighborhood, I was getting a lot of updates around me, now, everything is fine and dandy nothing is happening? Hard to believe. May need to delete this app, doesn’t seem too useful to me anymore!
Everyone in nyc should have this app 5/5
By nick cromoton
Helps me out everyday
Not available?? 2/5
I downloaded it, everything was going great, and then it said it didn’t even cover my area and that they would email me when they do! What? Great idea and somewhat ok execution, but I wish there was more availability. I was excited to see this app and get it because we have a lot of crime where I live, especially in downtown because that’s where a lot of drugs are happening. I thought “what a great way to keep me and my family safe” but apparently not /:
I’m not a narc and neither are you! 1/5
This app just teaches you to be afraid of your fellow humans. That is a bad idea.
Location Location Location 3/5
By Robert Grant
I used this App frequently while living in Los Angeles and found it to be useful and accurate. Having recently moved to Chicago, I now find that my location is not covered. It would be great to understand what the coverage for the App looks like and when to expect it in other major cities.
This app helps in keeping the community aware of danger, fire, robbery, or anything that requires attention! Knowing is half the battle!!....
Very good keeps up us alert
Stop forcing to have location on all the time 1/5
Citizen app can work just fine with location onn when using the app. It’s unnecessary to force us to keep location on all time. Please be more user friendly and don’t force things on us. As we open the app it can pin point our location and send us notifications from there. Thanks !
App getting worse and worse 1/5
App used to have potential, but in the past few months the developer has been wrecking it with a passive-aggressive requirement and pop-ups to leave location tracking on ALL THE TIME. this is a battery drain and a HUGE privacy problem. If I were a criminal, I’d build an app just like this and set it up this way just to be able to stalk a subset of users who are afraid about crime. Having that data would be excellent for determining possible victims in the future. Just let me set a general area and leave it at that- right now you are ALWAYS fed NY data if you fail to allow location! So annoying.
Many also complain about the notifications but I’m alright with them for now.
If they don’t address this problem soon I’ll probably delete it. Mixed feelings as I can see this app useful in certain situations. Maybe just clean up their act and give me a “buck a month” subscription that provides option for no location tracking and also some better filtering.
Used to love this app 2/5
Used to love this app as a New Yorker living out of state so I could keep up with my neighborhood. Unfortunately they’ve changed it to always requiring my location and not allowing me to use the app if I’m not in New York. Unreasonable and a shame as I won’t be using the app til this is changed
Location services are too intrusive 1/5
I refuse to use an app that requires location services to be Always On.
I’ve seen kids post fake stories they don’t take it serious 4/5
It makes some things hard to believe but overall the app is good
Wrongfully Accused 1/5
So today, I recorded a 914 (person down) in San Francisco. I then sent it out as a signal using their new feature. For some reason, my signal was flagged as “in violation of community standards”. In my signal, there was nothing that violates the community standards. All in all, I was wrongfully accused. The staff needs to do their jobs better.
Developer demands ‘Always on’ location data 1/5
I used to like this app, but it’s now so demanding about having my location I’ve given up on it. I get you need my location sometimes, but always is a deal breaker. Such crap. Respect people’s privacy and phone battery. Disturbing, upsetting and gross.
Developer requires too much 1/5
The app requires access to your location and notifications at all times just to even start the app for the first time. They also require a phone number. Never got around to seeing what the app offers because I couldn’t get passed the invasive requirements when you first starting it up. They say all of this is for your protection and they need to be able to alert you whenever. To use the guise of “safety” but also require an unsafe amount of access makes me think this app is up to no good in the long run.
For your own personal safety, please don’t give this level of access to a small company that you know nothing about.
Screen position... 1/5
By noway nipple head
Unlike other more functional apps this does not follow your screen position on iPad ...Quite annoying when using an auxiliary keyboard ...no stars till they fix that issue....
Violates App Store TOS 1/5
By Reagent X
Requires you to both turn on notifications AND enable location services always
Pile of Nopes 1/5
I downloaded this app after watching a typical middle of the street South Philly battle of words at 2am, and also just for the entertainment of the crazier headlines. but like soooooo many other people on here i wasn’t about to give them “always on” location data, especially when I haven’t even used the app yet. scrolling through most of the reviews the update to this didn’t apparently change the quality of the app and just reduced the quality of the service, and their bland copy and paste response as to why is just an insult. give people the option and just make an app that works correctly regardless of the settings. I didn’t even want to waste my time reviewing this but I really want to pile on the low star reviews to hopefully make them change it back so I could actually eh to see if I even like this app
Not all alerts are accurate, in fact 50% of them aren’t updated 3/5
You may get an alert frequently or nothing at all on a daily basis, and even if you do, you won’t see the alert till the end because the app doesn’t update you on what happened besides vague descriptions. Use at your own risk, don’t trust completely.
Great at keeping you up to the minute what’s happening in your neighborhood.
The most amazing and useful app. It’s great to see what’s happening in the area and allows you to be more cautious. Most reports/incidents aren’t even on the news which makes it even better to know what’s happening near you .. right at your fingertips!
Seems cool, but... 1/5
I live in Houston, TX (4th largest city in America), and I work nights. Heard about this app online, and thought it would be great. Turns out, they don’t cover Houston... yet. I will reinstall if/when this app is active in H-Town. Get cracking, Citizen! This city is HUGE!
Comment section needs to go 2/5
Allowing comments just turns this into a social media app, trolls leave horrible comments, you can report, but also gang members monitor this app to see if their crimes pop up reported and they also like to leave comments to rep their sets or insult rival gangs also monitoring the app.
Needs more features. 2/5
I have not had a chance yet to use the app because it’s not available in my location. I got the app so that when I’m in the city I go to school in I can stay up to date on activities going on there and know what places to avoid. Therefore it would be nice if they had a search feature so that if it’s not available for your current location you can search up other locations you may be going to so you know where to avoid or what’s going on in that location. It’s a great concept for an app I just wish it wasn’t made to only notify you for what’s going on in your location. Or even setting a certain mile radius would be nice too because then maybe it would be available in a location say 20 miles away if not at your current location.