Not reliable 1/5
I submitted my information, came back to the app and it was no longer there. Checked a second time and there it was. Came back today and it’s gone again. I’m sorry I entered the info! Wonder where it went!
Misspelled word makes this suspicious 2/5
Saw a mention of the Clear app in an article about creating a health pass for attending events. Searched app store and saw in addition to the CLEAR app, there’s a new free version called CLEAR Pass where you don’t need to pay a fee to store your info. So far so good right? But when I created my profile, it required a trip to be created. First I see that my current local airport wasn’t listed. Uh oh. Then I get to question 4 of the customs part: “…(examples include fruit, beef, chesse,…)”
That’s the level of quality control and proofreading of an app that purports to be a safe, legal way to store and present legal documents for going through customs?
Not impressed yet 1/5
This app is useless if you aren’t either a US or Canadian citizen
Requires too much personal data 1/5
By Jump through hoops
This app requires to much data just to provide vaccine verification. Most similar apps only require name, date of birth and state you received your shots. Don’t Do It.
Passport number 3/5
It required you have a 9 digit passport number, but mine is 8, so I couldn’t submit anything. Can someone please fix this
Form won’t submit 1/5
I agree with other reviewers that had issues submitting the form. We just tried entering Houston from an international trip in August 2021. Everything seemed to be working but the firm would not submit (many many attempts just as we landed). Had to go back to Mobile Passport…no issues there.
Doesn’t work for Canadian Passports 1/5
Junk app that doesn’t support passports the app itself claims to be useful for. Shoddy stuff.
A WASTE OF TIME! IT DOESN’T WORK 1/5
Try to submit it just doesn’t work
I have been dreaming of my next international trip so I tested this out. Looks super easy to use and I checked that this can be used at any US customs location that has a mobile passport control lane.
Will be great to use when international travel picks up again!
Worked Extremely Well 5/5
Just used at JFK. Saved me 45 minutes for me and my family. Since I am only one in my family that has Global Entry this was a great free option.
Don't get this. 3/5
What's the point of an app for clear? Also there really is no difference between TSA Pre
Absolutely useless 1/5
You get “oops something went wrong” or “timed out” and nothing else. Nice idea, would be better if it actually worked.
Not used anymore 2/5
I just went through customs at LAX. This is app is not used. You just take off your mask and they use facial recognition. You don’t even need to use your passport anymore.
Would not submit 1/5
Filled out all my details and it would not submit. Kept saying I should wait a couple minutes. Tried it for 30 minutes and finally reverted back to using mobile passport.
Check your airport! 3/5
Flew in to ATL- they do not have Clear Pass even though the app has it as an option.
Great new FREE alternative to the Mobile Passport Control app 5/5
This is a great new FREE alternative to the Mobile Passport Control app. It does for free the same thing that MPC app now charges money for: to scan your passport and to store your traveler profile.
Do not use If you have Global Enteu 3/5
Good app for what it does but it can’t be used with global entry - it’s a fast pass for the slow line.
TSA Education Needed 4/5
I used this for my first time today (usually use Mobile Boarding pass) and was questioned by the border agent, “what is this app?”, “are you sure it’s legit?”, and “be careful with your info.” It was also a pain, not being able to enlarge the QR code for him to scan. It took a few times. Works fine! Had no issues submitting the form.
Won’t submit your forms 1/5
This app won’t actually submit your form. It will allow you to enter your passport, fill out the form, take your photo but then times out each time you try to submit. I made sure I had internet and other things were working perfectly over lte but this wouldn’t work at all. Mobile passport then worked flawlessly. Avoid this for it is worthless.