Very glitchy right now 3/5
By the Joker117
The app worked for a while but since I got a new phone it’s been glitching out like crazy saying that I have a book but then returning it randomly while still having some time left on it. Then when I look up other books on tape it’s not finding authors.
Promising but irritating 2/5
When this works it is wonderful. Easy to check out books or audio.
Then it starts having more and more problems. The final answer is worse than the old Microsoft joke about restarting all the time. Here it is delete the app and associated data, reinstall the app, reinput all your information including library card number, download your book/audio again.
While a pain, this has worked so far. But doing this on multiple mobile devices makes me wonder if it is worth it.
Clean it up folks. Please!
Amazing app - if only it worked! PLEASE FIX 2/5
I love cloudLibrary and have been using it for ~2 years. It’s always been great... until recently. Since about 1-2 months ago, EVERY time I open the app and try to get to the most recent page of what I’m reading it times out. I’m forced to try several times going in and out of the app and honestly, 90% of the time I have to hard shut down my iPhone entirely and restart it. This is a great app, but I don’t get it: the update made it worse! Please fix this!! It’s unbelievably frustrating. Thank you in advance.
Needs ability to renew 3/5
Good app to see what you have and check out but critically needs ability to renew books.
It won’t let me log on anymore. Not sure why
Love App, Minor Glitches 4/5
By i <3 FOB
I love this app! There are a lot of great selections for audiobooks (which I love, since I have a long commute!), and the app is mostly well-designed and easy to use.
There are a few minor glitches I’ve noticed. The main glitch is, every time I go to view my “flagged” books (to see if any on my TBR list pique my interest), I can only scroll down one or two books before the entire app freezes, which can be very frustrating...
Not compatible with kindle 1/5
All I want in the world right now is to load this library book onto my kindle paperwhite so I can take it on the plane. CloudLibrary is literally the only format my library offers this book in (there’s not even a hard copy). No, I’m not talking a laptop and absolutely no one wants to read a book on their phone. Staring at backlit screens is bad for you! That cloudLibrary books aren’t compatible with the most popular type of e-reader (or, lets be honest, every e-reader) is an enormous miss. Love of god, just give me a DRMed .pdf that will expire! I could at least do something with that! As it is, I’m probably not going to get to read this book I just checked out and since there’s no way to return it before it expires, no one else can either. CloudLibrary, expanding access. Or something like that. :(
History gone!!!! 1/5
What has happened to my history???!!! I didn’t delete but no longer can view!!! This is a new glitch!!!
Latest version loses page place 1/5
This app used to work great, but now it loses my page place after I close it for a few hours. It seems to go to the beginning of the chapter I was reading.
Freezes up and loses place 2/5
I have used this app for a many months and now it is constantly freezing up. It's very frustrating because I have to restart the app and go searching for where I was. It happens most often when using Bluetooth earphones.
So many bugs... 1/5
The app takes 20-30 seconds to start. Opening a book can take over a minute. The page count doesn’t make sense (I can be on page 145 and swipe through 4+ virtual pages). Swiping pages to turn the page can take a second or more to update, so there are times that I’m not sure the app got my swipe and then try to swipe again and then I’m too far and have to swipe back. Small caps text is rendered in a too small font. If I zoom into a page and go past some max zoom level instead of stopping at that zoom level the display goes blank. It’s incredibly difficult to properly tap a footnote, usually that ends up triggering a page turn. And I haven’t been able to find a proper back button for footnotes, which means that I have to use the slider to go back to the inaccurate page number and then swipe back and forth until I’m back where I started (see prior issues with page numbering and page turning.)
What happened???? 1/5
I had a previous version of the software that worked well. Then it upgraded when I upgraded the phone software. This version is horrible. (7-3-2019) I’m on an iPhone 8 Plus running software 12.3.2
• It takes a few moments to load. Old one came right up
• I have to swipe pages twice to turn the page. When it swipes it shows me the page I’m on. Second swipe actually turns the page
• page comes up very small and take a moment to adjust itself to the correct size
• I have to force quit the app a lot because it either won’t turn the page or it’s blank when I come back to it.
I enjoy the previous version of this app and hope developers will rectify this situation!
Latest update is horrible 2/5
By kitsch machine
This app is practically useless after the new update. The layout looks nice, but it just plain doesn’t function. Half the time I can’t download a book. You can’t tap the download button when looking through your saved list, it won’t do anything. So you have to tap on the book to go to its page, then tap download from there. And then it won’t download! Also tried to return a book, but it won’t leave my current books list. I used to love the older version.
Love this app but... 4/5
This new update has messed up my account. I no longer have a book history, book holds, even My Books is messed up-a book was returned but it still shows as in my library. A new book that I’m told is available isn’t downloading. Please fix this fast
New version Hard to read! 4/5
I use the wonderful CloudLibrary on my iPhone. The app was recently updated, which I am sure included lots of wonderful upgrades, however, the font for everything is now tiny and it is in white against a light blue background. VERY hard to see. Just wanted to give that feedback.
Newest updates are clunky & less streamlined: undo please 4/5
I have been using CloudLibrary for years & found it worked really well & was very intuitive. I listen to maybe 4-6 books a month on my IPhone.
The most recent update however is a step back in my opinion.
When you get Notified by email that you have on hold and try to access the link through email it will bring up a web based wagon instead of directly opening the app.
So then I have to go home and open the app myself and then go to the holds section, Click on the held title And download. What is not immediately clear as if it did that. There’s no notification that the title is being downloaded or that you were successful.
So then I have to go over to the my books in order to see the title and start automatic download.
These are just a few of the quirks That were not present and previous versions. I also think the overall aesthetic and this new version is less attractive. I like change, I like progress - But this version is not preferred.
What have you done? 1/5
I do not like this new update. When I try to return audio books, they stay in my library and soon they are marked as “overdue.” How can something from a digital library be overdue? So I try to return it again, and I get an error message saying it can’t be found. And it used to say how many days there were left until the due date right on the book icon, where did that go? Please fix this, this is the only way I can read or listen to books from my library.
What happened? 1/5
By reviewed by miss n
I used to prefer this app to OverDrive, but now it’s plagued with problems. Audio freezing all the time, or playing without tracking my progress and not allowing me to bookmark so when it freezes or I pause, my place isn’t marked. It also has been requiring me to re-download books that I am in the middle of and have already downloaded. It’s no longer relaxing, it’s frustrating and aggravating.
Wish the Sleep Timer Worked 2/5
I do like the selection of audiobooks available, but I like listening to them as I go to sleep and the sleep timer on this app doesn’t work. I set it for 45 minutes and it blows right past that. I woke up after setting it and had played for over 2 hours. I hope this feature gets fixed.
Not loading 1/5
Doesn’t seem to work any longer. It just says the library requires a PIN, yet doesn’t even show where you would put the new PIN number. Can’t find anything in settings at all.
New features but it still crashes 2/5
By Avid Reader NYC
Right in the middle of a book. This happens so often it’s become a real nuisance. I reload the app, I turn the iPad on and off, nothing helps.
It just keeps getting worse 1/5
I just want to turn the page...shouldn’t that be like the simplest of all functions here? I WANT TO READ. I’m continually turning the page to the same repeated page, then it skips ahead. Skips too far back or just doesn’t turn at all. I hate this app and it just keeps getting worse. I wish my library would go back to lending through amazon. Reading a book has never been so frustrating as it is with this app. I’d like to leave negative stars.
Used to be great but now rarely works 1/5
Used to be my favorite app but a few months ago the updates made it almost unusable. Frequently I cannot checkout books because the button to “hold” or “check out” never shows up - I’ve waited at least 10 minutes one time and it just kept circling. Also the app crashes any time I try to download a book. It will eventually download but I sometimes have to try 3-4 times before it will finally work. Please fix it and make it better again!!
Was ok 2/5
By Mrs Opinion
This app was acceptable to read books from an area library - not as versatile as OD but it worked - until an odd glitch began. It locks onto a place in a book, irrespective of where I have read. Fine, I can skip forward or bookmark my place.
Today, the app began shutting down as soon as I reached a particular point in the 16th chapter. I cannot go past that point and when I reopen the app, it is somewhere several chapters pervious. I cannot skip ahead using the ToC navigation. I thought it was particular to this book until I came to the reviews. Thankfully, this is for a reciprocal library and not my main one so, removing this app won’t cause me any pain. Fix it.
It’s okay as far as library apps go, but very glitchy sometimes. Crashing randomly, not saving your spot.
Have to download book every time I open 1/5
The old version would let you read the book once its downloaded or renewed. Now every time I open the app I have to download the book. Horrible. Especially since I fly a lot.
New updated version terrible 1/5
By Traveler upset
Like the old version better books take forever to download pages take forever to turn. Book history doesn’t download go back to the old version
Holding/highlighting slow 2/5
This is Second review, they fix the first problem. Now there are new problems. Highlighting takes long time, more than 10 seconds, and it didn’t highlighted at all.Next page repeats previous page, sometimes cannot flip the page.
Please fix 2/5
This app has always worked well but the latest update is very glitchy. Every several pages it kicks me off the app. Then when I reopen the app I have to search for my list page.
Needs work. 3/5
By Colleen in Wisconsin
I am constantly having problems when I return to read a book I am reading. It sometimes won’t open the book and just show a working icon or it opens the book to the wrong page, or my bookmarks aren’t there or don’t lead to the correct page. Please fix.
Very frustrating 1/5
Unfortunately my library switched from overdrive (which I loved) to cloud library. It constantly stops or I get error messages and when I close the app and try to restart its starts in a totally different spot then where I left off. I’m trying to find a more direct way to contact the developer. I spend more time trying to find where I was in the book. I’ve contacted my library to see if they had any suggestions. I LOVE audiobooks and hope this one gets better. It hasn’t in the years I’ve been using. Sorry for the review.
Test changes 1/5
Your latest update bombs on search.
Needs improving 1/5
I would like to see better audiobooks for selections. I found many books that are soft porn if not hard porn! Is there a way to filter those out? Also this app seems to ignore the filters I do put in. For instance, I only want to see choices that are available, not those that you have to put a hold on. Also I only want English. Not enough audiobooks! And it won’t accept my many nicknames! Very frustrating.
Can’t Flag Books 1/5
The app freezes every time I look at my flagged books. It’s been happening since the last update and happens every. Single. Time.
I just updated again and still have the same issue!
Horrible after update 1/5
I used to love cloud library, but after a recent update it no longer functions. Way to ruin a great app! It took me several tries to even find the list of ebooks from my local library and now the ebooks won’t download at all when, before this update, they downloaded easily. Also the new app deleted my user history including a carefully curated list of books I intended to read. The app supposedly has more features after the redesign (and it may have more features that I don’t use or care about) but the features I always used and loved now don’t work. The new app also offers many books that aren’t available at my library. It’s a frustrating waste of time to browse through books, see something that you like and then be presented only with the options to “save for later” (whatever that means!?!) or “suggest” (I don’t want to be the collection curator for my local library. That’s what I count on librarians for!) The interface is counter-intuitive and hard to use. What a horribly stupid update. Please restore the functionality of the previous version ASAP.
Erased audio books 2/5
Twice now when I returned a finished audio book the app erased another audio book I was listening to so it had to be downloaded again. And I had little or no WiFi access! These little glitches are very frustrating.
Unusable. Unacceptable. 1/5
Still the same broken app with a fresh coat of paint. Except worse - you can’t tell how long you have to wait for a hold now. No real incentive for the app developer to improve. I will try to petition my county library system to move on from this app, and I encourage you to do the same.
Even after you put a cosmetic update out you haven’t fixed a simple bug like ‘being able to turn the page.’ This isn’t isolated to one book, or just to me. No page scrolling, just flipping (when it works) due to a lazy implementation of Adobe’s ebook reader. Please make this thing usable.
This is what lowest contract bidders give you in government.
Works on iPad but not iPhone 2/5
By Curtis, Alisa, and Corbin
I can’t read any books on my iPhone / I just get an error message. Works fine on the iPad.
Very usable app 2/5
By Book Momma
The recent update is terrible. It is way too easy to hit the return button instead of the read button. The History feature has disappeared and that was one of my favorite features. It is difficult to recommend books with this new update. Please go back to the old format.
If you're fortunate enough to have an account with a library that offers 3M as a source for ebooks, you should be using this app. I have found it very easy to use. I agree with other reviewers that there should be a wider selection of font sizes. Checking out and returning books is very easy. Recommending books is easy, too, once you figure out how to navigate the filter.
Too many glitches 1/5
I love the content that my library offers through here. However, the app it’s terrible. The interface is not user friendly and the app it glitchy. I cannot turn pages, so stays on the same page when I try. Sometimes it doesn’t even load the books properly or allow me to renew. It’s very frustrating.
Do not update 1/5
By mad about books
Lost current book I was reading and all book history. Cannot view anything. I want the old version back.
Too glitchy! 1/5
I love being able to check out ebooks from my library, but I wish they would go back to the Overdrive app. The Cloud Library starts over at the beginning of a chapter and I have to scroll through until I find my place. Sometimes the pages won’t turn at all when I swipe it. I don’t like that it doesn’t tell you how much time you have left before a book expires or that it doesn’t have a request again option. Not impressed with this app at all.
Recent update breaks everything 1/5
This app used to be great. I used it all the time for audiobooks from my local library. Just yesterday it updated itself automatically, completely changed the UI, deleted all of my audiobooks, and disconnected me from my library. After reinstalling and reentering my library card number it claims my library is not connected to the app anymore. Please beta test giant app changes before pushing them to users.
Won’t work after update 1/5
I updated this yesterday and now I can’t get anything to work and it says patron not allowed to check out books. Used to be good. Hope it gets fixed.
Not good 1/5
Since the update, all I’m getting are blank pages.
Used to decent 1/5
Used to work reasonably well but now I am continually having to return and re-borrow books because when opened they appear blank. Almost too annoying to even use.
there is a problem 4/5
By Cool app iPod
When i go to my books of interest, the app freezes up. Can you look into this soon?
App functional, but has issues 3/5
App ‘stutters’ between chapters of audiobooks. Library card should be allowed to be added to Apple Wallet
Will you please fix this app?! 1/5
I mainly use the iPad version and am displeased and frustrated with it, especially the new UI. History does not work. The biggest frustration is that every time I stop reading at book mid chapter, when I reopen the app it goes back to the beginning of the chapter. I thought a work around would be to set a bookmark before I closed the app, but that doesn’t work because the bookmark takes me to the beginning of the chapter. Earlier versions of this app did not have this problem. You need to deploy an emergency bug fix release soon as you’ve made this an unusable tool for reading ebooks from my library and I’m sure they are paying lot of money for their ebook subscriptions.