No option to print receipt 1/5
This app lacks a lot of functionality comparing to square. The deal breaker for me was the lack of option to print a receipt to a network receipt printer. It only allow u to get signature on the device and doesn’t print to a receipt printer on network unless the printer is compatible with AirPrint. Even then you can’t ask for signature on receipt.
Never works 1/5
I used to love this app! And I seriously hate it now. It RARELY WORKS!!!!! It’s always something. Crashed. Won’t me me long in. Something every day. Unreal.
Mountain valley blinds Brett Larsen 5/5
By Bert larsen
The clover app on my phone is extremely easy to use, very customer friendly, and funds are disbursed into my account within 36 hours. Their customer support is fantastic and very easy to deal with I have not had to do any, troubleshooting with this product, like I’ve had to do with other products that I’ve used. Very consumer friendly and very secured you don’t have to worry about unsecured lines or fraud with your, customers I would recommend clover to any type of business very satisfied. Bret Larsen With Mountain valley blinds
App closes at worst time 1/5
It’s becoming frustrating when this app closes every time I go to complete a transaction! I am always concerned that my client is going to be double charged.
Clover Go 5/5
By Koshy George
The Convenience & Handling Of this small piece of mobile tech is immense in my Practice!
By Randy Pickle
So convenient and easy. Next day funding!! Excellent!!
Good, but still bugs... 4/5
Sometimes the connection is terrible and will lag in the middle of a sale, or just pause for 10+ minutes. I enjoy using this app, but would wish that it was a little smoother in operations.
Clover go has occasional crashes at the end of transactions on iPhone 6S with iOS 11.2.5 which is exceptionally frustrating when your customer is in need of an expedient transaction.
App crashes and won’t work 1/5
By akira shiruba
App crashes all the time and I have to delete and reinstall it countless times. I have force reboot my phone and still not he same problem. I am not enjoying my experience with clover
Last update didn’t fix problem 1/5
Is still the same login out completely taking long time to process cards pls fix.........Last update is total mess keep logging out from the app every time have to search for the clover box it’s crazy fix now pls
When it's working 5/5
By Joann Davino
App often is problematic.
When it's working it's great.
Once several weeks ago app was down. Tried to call in an approval was unable. How can I accept transactions when the app is down ????
Works well; checkout could be more efficient 4/5
By Two West Hair Salon
UPDATE: I was contacted almost immediately by a very nice woman who I believe helped engineer the app. She helped me find the tip section on the dashboard and after reinstalling the app, it fixed the signing in every time issue. The tip section is still kind of awkward. I don't like that there's an automatic 10-15-20% option because it is most times less than what they usually give. I don't want to correct them to use the "custom tip" underneath because that seems ungrateful. I don't know how it should look but I feel like it could be executed better and more streamlined. Maybe just a custom section with only numbers so they just add what they always do? Overall it works well for my small business.
The biggest issue I have is having to ask a client for a tip because there isn't (that I can figure out yet) a separate tip action. It's so awkward to ask that, so I lose out on that extra income. Secondly, I just updated and now I have to sign in as a new user EVERY time. It takes so long and is wasting precious time I don't have between clients. This app is basic at best. Will certainly look into the square. I guess you get what you pay for.
All my issues have been fixed Happy now woth updated app 5/5
Going great now.
Recent update 1/5
By Dr. Bonny
Awful , it now takes forever to access end of day totals, prior version took 30 seconds😫
Can’t even create acct bc won’t take biz name 1/5
The app requires full legal business name yet will not accept the amount of characters to enter full business name so I can’t even create an account
New update won’t save user info on iPhone 1/5
By Active Enthusiast
I’ve been using this app for well over a year. With my new phone though, the app won’t save my user info and makes me login with my full email and password every time instead of my four digit pin. If the app glitches and does this to all my techs in the field I will have to look for a different processing system.
Keeps logging me out 4/5
By beast within me
I use the Clover Go app for my business, and the app runs fairly smooth. My only issue is ever since I updated the app, it has me re-login every time. Before it would recognize my phone and ask for my 4 digit passcode that I created with the app, so I didn’t have to re-login every time. Is there anyway I can fix this?
New version requires full sign-in every time 3/5
Update: after reading other reviews, I deleted the app and reinstalled and now it works again. Only need to put in my 4 digit code to access app.
The old app worked fine and allowed login w 4 digit pin making it convenient to use. Now I need to type my full email address, copy and paste my pwd from 1Password and then a 4 digit pin and then go thru the whole set up process for each transaction.
Super annoying. Please fix. I’m running iPhone X iOS 11.2.1.
App closing 3/5
By Khrissy Sais
Worked yesterday for me on the second try. The first attempt the app kept closing while the transaction was processing. Today the app shut down and kept closing during the processing screen and I could not process today😭😭😭😭
App Crashes 4/5
After I swipe a customers card, the app crashes. Does not allow me to get the customers signature. That’s pretty important.
The issue has been addressed with the app. Have not had any problems since. Works great!
Opens up my Apple Pay 1/5
Whenever I try to run a customers transaction on my iPhone 7plus, Clover opens up my personal Apple Pay on the phone. Please fix this ASAP!
iPhone X unuseable 1/5
I recently upgraded to an IPhone X and now I can’t make any charge card transactions.
The charge looks like it will process then goes to a half screen when you expect the signature screen and then quits. You then have to log in again and the whole process repeats...Totally Unuseable.
to many bugs on iphone 10 1/5
By Melito 19
Deleting the app and redownloading again to see if it works properly on my iphone 10 when ever i do a transaction the app crashes when the customer has to sign then when i go into the history nothing shows up had to use another phone download the app and log in to see if the transaction went thru or not. what an inconvinience honestly thinking about switching.
works properly on other phones just super gitchy on iphone 10. please FIX THIS ISSUE.
Declining cards 4/5
Ugh. I have 2clients now that I’ve had trouble accepting their cards ever since I did the last update and the update to fix the update didn’t fix the problem. And No...it’s not because of lack of funds. Very frustrating!!!!
Works well for us! 5/5
We’ve been using Clover Go since we first opened in March,2017. We are are a small kiosk in the mall so the chip/card reader is adequate for us. I’m pretty happy overall and note the improvements made since then. I do have the same issue with using iPhone 7.
Always Read fine print 1/5
ALWAYS READ THE CONTRACT-My bank locked me into 3 yr contract with huge prepayment penalty-First Data/Clover did not care-They are not competitive
Love it! 5/5
This makes taking payments so easy!
Since update, have to set up app like first time every time I use it.
Unreliable and not secure 1/5
This app has multiple serious bugs. It crashes easily and often. The user interface is very clunky and user unfriendly.
I feel I’ve given them a fair shake - I’ve endured using this for about a year, but I’m giving up on this platform.
This is my first payment app 5/5
By Former century link customer
So far so good. I can now get paid on site by my customers. Easy Money.
Great app 5/5
Great app as long as you know how to use it
Not user friendly for POS set up 1/5
I’ve been using my phone to run transactions with this and with the iPhone 7plus, it has been a pain to have the adapter dangle the device during each transaction. To solve that, I thought maybe using my iPad Pro would be much easier since it still has the headphone adapter. Nope. The screen orientation is the exact same so I have to turn my iPad Pro the 12 inch one and hold it during each transaction or tilt my head sideways. I use this during my trade shows and both have proven to be a pain to use. Too bad I can’t take my Clover mini I have in my warehouse because that would be so much user friendly.
Please update your iPad interface to be landscape or portrait friendly. If my iPad case for POS is made to be in landscape mode, it’s a big pain to use during the transaction as I have to turn my head every time I do it or holding a heavy device!
Losing tips using mobile device. 1/5
By Irritated Grooming Salon Owner
Your app requires me to ask clients if they want to add a tip before swiping their card. Terribly awkward so I don't ask at all.
1) Please create an ADD TIP line on signature screen.
2) If I'm losing money then so are you.
3) if not resolved by November when my contract is up I will not be renewing.
Getting there 4/5
I'd love to see Touch ID support and multitasking on iPad Pro. I use this app for events and it would be great to have my registration and payment apps both open side by side. Over all, easy enough to use and gets the job done. Back end system is easy to navigate.
This app is very un-user-friendly! 2/5
Compared to the app my bank used to use this one is very difficult to use and we are considering looking into something else. The app can only be used in portrait orientation, which is the opposite of how we have our iPad on the desk. If you want to make any changes to the inventory items you have to go to the web site, you can't make any changes directly from the app! And the most frustrating is the frequency which you have to change your password to something complex that you've never used before. Taking credit cards was never something we really wanted to do at our business anyway and this app certainly makes it more of a hassle.
Touch ID 4/5
I will rate 5 stars, if you add Touch ID log in
Don't use unless you absolutely must 1/5
The iOS version of this app is garbage - plain and simple. I intended to use this to run my small pastry business because I got good rates through Bank of America.
When I got my contactless chip reader and downloaded the app, I was shocked. The app is vastly different than what I was shown in demos. Creating a sale is selecting items from a text based list. After adding items I was unable to change Price or taxes.
The receipts that are generated are not professional looking receipts at all. Regardless of how you configure your Clover dashboard, all you get is a logo and a tag line at the bottom. No barcodes, no grouping of modifiers. And you get a 96 point banner saying "CLOVERGO".
The app doesnt even rotate to landscape mode. This app is honestly something a D-grade high school student would do for a semester project.
Unless you are desperate for lower processing rates, skip CloverGo.
Stay away 1/5
Clover is a joke. I'd almost go as far as to say a scam. Go with PayPal. I promise you, you'll be better off.
New Bluetooth reader is great! 5/5
I just wrote a bad review last week about the old reader which was not working well for me. However I am very happy with the new Bluetooth reader. It works great and I can process transactions very quickly without anything going wrong. Thanks for make a quality card reader.
Clover Go is hell! 1/5
I hate that the device is NOT working all the time. The customer service is worse. The app is cheap. I was cheated by the sales people. Don't get clover go for your business.
Stupid app 1/5
By Baud unending
Stupid app ever
Thank you for making my life easier. Even though there's an extra fee per month of five dollars, it still beats square rates.
The app keeps crashing. It's saying I have a jail broken phone. Which my phone is not jail broken. Then the app crashes.
Just not good 1/5
This app is generally laid out poorly and functions very poorly. There is nothing anyone can do about this, and they have had complaints before about the layout of the app and continue to do nothing. Also talking to tech support is a nightmare. I would recommend the Square, or ANYTHING else.
It's ok 2/5
This app is decent. I keep having problems with it sending carbon copy emails. This happens at least once a week. I have to go back and erase the email, then add it back in for it to work again. I also feel like there are too many steps for the transaction. The old app I had did tips and signature at the same time. I also don't understand why it can't go to landscape the whole time. It's only portrait until they have the sign and then it has to be turned the other way. I haven't had anything wrong as far as processing a transaction, which is great, but all these little annoyances can add up.
Still does not work 2/5
I was promise a fix to the problem that only 14 numbers can be entered before it shifts to the date. I keep getting emails telling me to be patient. My patients have run out. I can't bill my customers because this company did not test an upgrade before they released it. Now I'm forced to find another credit card company.
Great for my needs but 1 glitch 5/5
Works just fine for my needs, but I am having an issue keying in Master Card payments. It will only let me type up to 14 numbers instead of the normal 16 and then will automatically shift to the month and date input fields. I have no problem with Visa and American Express.
This is the app two scammers wanted me to download in order to receive payment. The scam was set up poorly and was easy to realize as fake. Use PayPal instead of this app. Don't take the risk. Seems suspicious to me.
Needs work 3/5
This is for those that currently use Square. The rate I have w the Clover Go is appealing. However, here are my issues with this app. It takes too many steps to process a transaction. With Square, the tip and the signature are on the same page. With CloverGo, the tip page comes up first (uncomfortable), then they sign, THEN you take their card and swipe it. So, extra steps that Square doesn't have. Seems strange that swiping the card comes last. So what happens if the card is declined? You have to go through it all over again. This app needs to be streamlined. My clients prefer the Square set-up.
Do like the fact that I get monthly statements. Do miss getting an email after each transaction to track. Was also not easy going through the set up phase. Too many questions that don't apply to a sole proprietor.