Earning more crypto for learning about crypto. 3/5
I learned a lot about crypto just trying to get free crypto, now I’m investing in multiple currencies through multiple apps. Coinbase helped me learn a lot about the basics. There should also be a way to learn about dropshipping through Coinbase. Thanks, Alex Joyner
Misleading information 1/5
Super slow transactions when trying to transfer money. Said 3 mins but it’s been an hour so far. Lost a bid due to this. The app is super slow. Very unsatisfied with transaction. Would rather use a different app.
No access to coins or funds 1/5
I tried sending Etherium ($11,000 worth) to my Coinbase account, and somehow sent the wrong type. I never received my coins or money. Coinbase refuses to send them back, and will bot relocate them to my account. BEWARE!
By db tile instaletion
Updated: Use as an exchange only, have a separate wallet 3/5
Updated TL;DR: Fine as an exchange. Check to make sure they operate in your state. Suggest buying and then moving to your own wallet as soon as you’re able. Do yourself a favor and research safe non-custodial storage of your crypto BEFORE coinbase gives you a reason to distrust them. (It’s a little harder than it sounds, make sure you thoroughly research wallet devs and thoroughly verify your wallet download files before you send a lot of crypto to a wallet)**End TL;DR** So, I angrily swipe-typed the below review on the day of the described incident. I stand by my extremely low opinion of their customer service, but my situation is resolved due to the admittedly adequate process put in place by the devs. It still took an entire day for me to be able to follow their instructions and transfer my balances to my own wallets, and that’s a huge amount of time to spend not knowing if you’ve just lost a large amount of money. The issue is they stopped doing business in Hawaii, and rather than a clear memo to that effect with adequate warning, they instead just closed my account citing an unspecific “violation of TOS.” That’s a HORRIBLE way to communicate their change in business policy. But it’s fine as an exchange, I guess, if they even do business in your state. **Original 1-star review**: TL;DR: Use a different service. You cannot trust coinbase. I’m a Marine in Hawaii. Been using coinbase’s basic service since 2018. Now, in June of 2021, I’ve been deployed to Southeast Asia. I tried to retrieve my account on my temporary local phone (foreign number) so I could use coinbase without the hotel WiFi. Sent in my ID scan, picture of me, standing by for any other requirements…. Then instead of recovering my account password, they send me an email stating that they are closing my account because of an UNDISCLOSED violation of their terms of service. Okay, so I’m mad, but I go and start following their instructions to move my balance to a different wallet. At which point it tells me that I cannot send any cryptocurrency at this time and please contact support. So in short: They are now holding my property on their server and I am at the mercy of their notoriously horrible customer service. This is unacceptable. My trust in this company is permanently shaken. Even if this debacle gets cleared up I will NEVER use this service again and I will go out of my way to make sure no one else that I know uses their service.
My Mistake 5/5
CoinBase quickly resolved a bank mistype and refunded back to my account. This was within minutes! I was so happy I did not have to chase my money down. Thank you!
Las comisiones por compra y venta de frío tomó esa son muy altas , parece que el único que gana dinero aquí es la aplicación , que desagradable .
Too hard to find recent purchases 1/5
The app is clean and mostly straightforward, except there is no place that I’m aware of where you can see a running list of your most recent crypto purchases. Even if you’re just looking at one currency, your purchase history is buried, and it doesn’t tell you in that list what date you bought it. Really hard to know how much I’ve spent on crypto recently and therefore judge whether I have enough money to make a new purchase right now.
This is also true of the desktop version of coinbase. Drives my crazy.
Please add a purchases page showing the coin you bought, the date you bought it, the amount, and the price in your native currency.
Great app for a beginner 5/5
Coinbase is perfect for someone freshly getting into the crypto world. Highly suggest.
Super slow service. Do not rely on this for transfers. 1/5
Tried transferring ETH to another wallet address - here I am 4 hours later. Do not even need to transfer the funds anymore as it was for a limited drop. Wasting gas all for nothing.
Horrible app horrible support 1/5
Coinbase has been “reviewing” my account for over two weeks with no reasoning behind the review provided. I’m certain they have biases based into their process which is why my review seems to be indefinite while others start using the app within a day or two. I reached out to support multiple times and all I got was a threat saying if you contact us about this it’ll take even longer. Needless to say I deleted my account and will not give my funds to this ridiculous app or company.
Best Stock App 5/5
Coinbase has been one of the best and easiest stock market app to buy and invest in. They make it so easy to use for beginners. I’m very pleased with my investments through coin base. I recommend coinbase to any stock investers and beginners. JMP
Positive criticism 5/5
Honestly the app is great, I wish there were price drop alert and a little billboard you can put on your home screen like Robin Hood to monitor all your cash and individual stocks, please do much and thank you
Can’t delete this from my iPad
My acct was Hacked and Coinbase dont care nor will they help get your acct back 1/5
By Jesus is King!!!
I have used Coinbase for a couple years now but my acct was hacked, over a month ago and I can not get customer support to respond to me or get my account back for me. I didn't have a lot of money and glad that I didn't and I encourage anyone who does have a lot of money in here to get it out quickly after my experience so far. I will update this review IF they ever decide to get my account with my money back to me. I encourage everyone to just go online and search Coinbase backed accounts and read the horror stories of how they never get peoples money back to them after a hack, which leads a person to wonder, who is doing this hacking and why is their money not returned???????
Customer support is non existent 1/5
The only way you can reach the “support” staff is through email. It took days for a reply. After they couldn’t resolve my issue, I received an email stating “an expert is looking in on your case” it’s been almost a month now without any update.
No customer support! 1/5
I wouldn’t recommend this app to my worst enemy. I changed IPhones and my portfolio is no longer recognized. I’ve jumped through a dozen hoops with verification and idiotic drop down menus trying to get this issue resolved. Their phone support is only for their credit card holders. Horrible product.
Awesome App To Trade Cryptocurrencies 5/5
Great app! Was having connection issues, but just discovered that my VPN is to blame for my connection issues with this app. No problems since I started using it to trade in 2016.
Rubbish app 1/5
Can’t even login with the app always saying error try using the web browser till now . I have downloaded this app more than 5 times still yet can’t use the app
The WORST customer service 1/5
Transferred money from Coinbase to a different account. The other account says they never received funds and Coinbase support has not contacted me back in over 2 weeks after I sent 2 emails a day for a status update. I just want my funds back & Coinbase support not only won’t help but they are completely ignoring me
CAREFUL WITH ACC HAKING 1/5
My account got hacked and this ppl never helped me to either block my account or delete my bank information, using their phone number was completely useless, because if your not one of their card holders then your not priority… i had to close my back account that i had for many years with a balance of -8K, yeah thanks for TERRIBLE CUSTOMER SERVICE, I never bought anything through this app but I did download it at some point and then got hacked. I hace heard of other ppl commonly getting hacked through this app. Save your self the trouble and your chances of getting hack through this app, they won’t help you. 👎🏼
Dogecoin giveaway 4/5
By Robinhood for the Robinhood
Did you guys select the winners
It’s like no actual customer service exists 1/5
By D-max systems
It’s like no actual customer service exists
If you open a ticket, wait a week.
Then they asking you if you still have the problem.
If you say yes, then wait another week. Then they just close the ticket.
Locked my account for no reason won’t respond to emails 1/5
It really wasn’t a bad app except for the higher fees but I was using it fairly regularly for some quick buys to transfer to my wallet. I went to report an airdrop of a scam coin that was going around in my wallet and they locked me out of my regular account to “investigate” after I explained it wasn’t even on this app. They haven’t responded to emails to unlock my account.
TL:DR not a terrible app but terrible customer service.
charges too much and buys it for $35,800 in bitcoin and sells it to me for over $36,000
I’m old 5/5
Fun to play around and not get killed. LOL
Takes all your money 1/5
By Appa Rouge
Really stupid fees
Worst app ever won’t allow me to earn free coins confusing and hard to use can’t message support
By the bridge troll
they signed me up for a recurring payment just to use the app. then when i wanted to end it, i couldn’t do it on the app so i sent them a message. they ignored it and then charged me anyway. i have sent seven messages since asking for a refund and they just continue to ignore me.
By Gumdrop Steve
Easy to set up and go!
This company take 10% for withdrawal 1/5
I instantly loses when you deposit money I. This company. I take what I have left and put my money in cashapp for Bitcoin it’s so much better
Find a better platform 1/5
By jaime lamkiz
A lot of sketchy transaction to grab some time don’t worry correctly they charge you for every trade I’m done with this app
No Shiba INU 1/5
It's a shame we still haven't been able to buy Shiba INU on this platform, the people are demanding it!
No visible prices w/o login 1/5
By Elle USA
I only bought the app to get to prices on my phone in fewer steps .... then after my purchase I learn that - unlike the website - I have to login to get to prices. Waste of an app. I already deleted from my phone.
Coinbase also needs to show average purchase cost of each coin held. This is a big fail, no matter the platform.
Fees are outrageous go to Robinhood 1/5
By imadamhihello insta
Worst customer Service 1/5
By Ezel jacksi
I had an issue with my withdraw I contact customer service couple of times no response at all is been 4 days now. They need to hire some people and make online and phone customer service available to everyone I’m leaving this app and will look for another platform.
Canceling Order 1/5
I have been trying to purchase on this app for a few days and it keeps getting declined and I have fixed everything on my end already.
Needs an iPad (landscape) app 3/5
App functionality works well on iPhone but non-existent for iPad. Big miss.
Not emailing wether or not you won 1/5
By Murdock chin
So I did thedogecoin competition. and it’s been past the date of the the entry raffle and it’s not letting me know when they are going to announce who the winners are. Or if they already have. Anyway they have very bad notification settings where they only tell you if bitcoin goes up or down. I don’t care about Bitcoin and I want it to tell me price changes about dogecoin.
Anyway they DEFINITELY need to WORK ON NOTIFYING people about raffles and how to join cause I spent the $100 and now I think I was scammed by Coinbase.
Has anyone else experienced this problem?
More graphs associated with positions.
Too high commissions 3/5
Coinbase commission is ridiculously high.
The future 5/5
The best app to learn about, buy and sell cryptocurrency!!!!
The update notes are meaningless 3/5
The version notes are not notes; they are an advertisement for the app. They are supposed to mention what bug(s) were fixed and what feature(s) was added so the user can determine if an update is genuinely needed.
Great never a problem 5/5
By outward zill
Crashes When Trying to Withdraw Money 1/5
By Antonius Augustus
Coinbase has worked perfectly fine for me in over a year of having it, up until very recently. I sold some of my investments and tried to withdraw my money from the app. Unfortunately, Coinbase crashed when I opened up the USD currency. I tried multiple times and the app never fails to crash on the USD currency page, and it has never crashed any other time. It was the first time I ever tried to withdraw money from Coinbase after selling an investment. I wish I had known about this sooner as I NEVER would have used the app in the first place. As far as I'm concerned, Coinbase is holding my money hostage. Thanks Coinbase!
Fees are hurting and bleeding!
Easy to use. Time to invest. 5/5
👍 if you’re looking to get into crypto and want a clear understanding this app is very user friendly. Invest while it’s down. Ether to the 🌙.
They scammed me, htf Am I gonna received a text that Says your request for withdrawal has been processed with a link with their website with the secure icon, they scammed me, I don’t how this happened also I received the verification code with the same number they always use
Fees are Killer 4/5
Great app but the fees on every transaction are way to high, even to withdraw there is a fee when sending crypto to your wallet theres a fee it’s so bad! great selection of coins but the fees.