App Update Ruined the Charts 1/5
By Clt3317
The previous app version showed multiple decimal places, which is most important when trading a crypto worth 11 cents. Now, it only shows 2 decimal places which is useless. Please fix this ASAP.
My go-to for crypto. 5/5
By nomadichealer90
I love this app. Of course, just like everyone else’s I’m sure, I’m not really crazy about the fee spread they charge for buying. I could understand keeping the fee for selling, but It’s really big deterrent for most people I’ve met that are interested in learning how to invest in crypto; and with coinbase being the most user friendly/informative exchange for beginners in my opinion, it almost seems like it’s pushing away a target audience of people that are very interested in investing, but hate to see their hard earned money chiseled away on the front AND back end.
Another thing I would REALLY like to see is a widget for iOS that shows your portfolio balance. Obviously it’s not too hard to open the app and see it, but I really like being able to monitor my watch list in correlation with my portfolio from my Home Screen, and that’s something that Robinhood knocked out of the park.
Other than that, I really have no complaints. It’s a great app for people interested in learning about crypto, crypto news and the basics of making some good money by investing in the future of finance.
They don’t respond to emails 1/5
By Hfhjjvcjk
RELEASE MY F*CKING MONEY !!!
I haven’t been paid for any of my referrals yet, so i stop referring people. The rewards has been saying check back in a couple days for the last week and change.
I’d give it 0 stars if I could 1/5
By Good American Citizen
This app is terrible it locked me out of my own acc and wouldn’t let me withdraw my own money for no apparent reason
Good Service 4/5
By SosillyNickame
Continual issues with BoA and connections. If it was not for that, I would have given 5 stars.
Abysmal support 1/5
By Musawwir Khan
Haven't heard back in 2 weeks since sending an email
My coinbase account still restricted from sending even after verifying my identity 3/5
By stephenrobinson42
My coinbase still on restriction after verifying my identity please need help to resolve this issue my account is already verified but I can’t still sent out my bitcoin.
Too Expensive 4/5
By Fred Adele
Fees way too high! LBVS
Fees too High 3/5
By atleastthereviewworks
Coinbase feels safe and secure and is easy to use, but the fees seem excessive.
Verification issues, poor connection 1/5
By travelermuskaan
I used Coinbase in 2019 when bitcoin hit its previous surge. Since Apple’s privacy updates this app have been unbelievable to use with its ridiculous sms verifications that don’t come through, there’s no option to chose another way, and thousands of my dollars are stuck in this piece of unusable software that makes my life so much more stressful - supposedly from Silicon Valley but not up to the standards of any user friendly app.
No response 1/5
By Big spender :)
I’ve been trying to contact Coinbase for weeks and get no response.
Can’t get help 1/5
By nanaki0888
I’ve emailed, used the bot thing yet no matter what I can’t do anything. It constantly says my photo isn’t verified even though it has the check mark as if it is.
I waited a week because I thought maybe someone need to check it and nope.
Also didn’t get the 10$ for the photo verification either. So now I’m google how to delete my account.
Best of luck to the rest of y’all if y’all ever need this companies help.
Can even use the app 1/5
By AlexP916
Needs me to verify, but doesn’t even take pictures, just black as if camera doesn’t work.
Better return than casinos ✌🏻 5/5
By Reelkills
Let’s keep it going!
Like the app, having trouble with ID verification 2/5
By kiera_loverrr
I’ve taken a picture of the front and back of my ID at least a dozen times for the verification, and each time it says I will receive my $5 bitcoin reward within 24 hours. And I’ve never gotten it and I can’t do a lot of things until my ID is verified. If I could do this I’d be much happier with the app.
Really wanted to try this out 1/5
By jenkins roofing
App crashes when starting up
Verify my ID 2/5
By pablo753456
The app won’t let me verify my ID.
WAY BETTER THEN GAMBLING 5/5
By OQUENCY OCHA
WIN WIN WIN WIN...
Dont trust them 1/5
By me199412387
Converted an amount of bitcoin from coinbase account to u s dollar , then tried to withdraw my money the transaction said it would take 2-3 day its been about 5 days and still no money in my bank I wrote them about this and no response .. If youre goona get in to cryptocurrency dont do it through them they are not doing business right ... They essentially are holding my money doing who knows what with it ..
No $5 Bitcoin 1/5
By kent1138
It’s not a dealbreaker for their service, but it is testament to their business practices. They “offer” $5 in Bitcoin to open and verify your account and then never give you the $5 in Bitcoin. Contacted customer service and got no reply. Will change my review upon receipt of what was promised to me by opening an account.
Non responsive and weird transactions 1/5
By Nyknick4ever
All was going well until two transactions for $600 I didn’t authorize for bitcoin 1/9. I couldn’t talk to anyone but opened a case with them. No response for over 2 weeks. I stopped payment via my bank. Now they disable me from making further purchases which I’m cool with but at least follow up with me. Maybe they will respond to a negative review.
Good 5/5
By wes/
Hasta ahora me a resultado no tengo quejas
Horrible 1/5
By Ben1518483
Trash, won’t accept my ID keeps saying it can’t recognize it. Called them and they said it must be the ID, apparently state issued ID are not adequate for this site.
WARNING: DO NOT GET THIS APP 1/5
By The review cridict
I deposited money into my account and now I cannot withdraw it. Customer service is completely non existent. All you get is useless bots when you try and contact them. DO NOT use this service. You might as well dump your money on the ground and light it on fire.
Very high fees 1/5
By fardin220
I don’t like it because the fees are way high and on top of that they trick people, when you buy crypto it’s €2 expensive then what the market is and when you try to sell it’s actually €2 cheaper then the market. Either charge the fee or get percentage on the sell.
Not enough info on trade history 1/5
By duke nukem2017
It doesn’t show up or down arrows. It doesn’t show what you paid. I have to keep hitting the calculator to see if I’m up or down. Really annoying.. might leave site and go somewhere else.
Can’t withdraw funds 1/5
By Wilder805
I tried to withdraw money from Coinbase and it wouldn’t let me. I transferred $200 into USD and tried to withdraw it and it said I only had $0.47 available. It’s been 5 days and I still can’t withdraw funds. I’ve tried to contact customer support, but they literally don’t have a phone number in which I can talk to someone or even an automated system to help. There’s no answers online.
Charts in newest version is horrible 1/5
By midnightdavid
I used to love this app but latest update ruined the charts.
Too many fees 1/5
By MLG22-05
Don’t get me wrong: love the concept of crypto. I’m on the bandwagon. But that doesn’t mean we have to be hit with fees EVERY SINGLE TIME YOU TRANSFER ANYTHING. It’s lucrative and insane. And even worse, it defeats the entire point of crypto. Crypto is supposed to be about freedom to instantly move money anywhere you want at any time. There’s zero reason they should charge fees. It costs them nothing. If you want to send $5 to a friend, forget about it. Again, the ENTIRE point of crypto.
Too much transaction fee 1/5
By Royi!
Can’t do many trades with such a transaction fee. Moving to a different platform
Sold off My Funds, No Support- Nightmare 1/5
By CalebJStewart
I would highly suggest going with a different exchange. They were not able to be contacted whatsoever with multiple attempts in an urgent situation which required support. Their fees are also much higher than need be. Of all of the crypto exchanges out there, I recommend many before this. There are few pros when it comes to Conbase.
Fee for every buy and every sell 1/5
By mightymuscle
Every time I’ve made money it was shot down by the transaction fees and the Coinbase fee and whatever.. every penny in profit I’ve made over the dozens of trade have went to the fees and then for the loser trades I lost money. So now I’m currently down over $1500 after a couple weeks and yes I do have experience trading. You have to pay a lot of money every time you buy and sell crypto it’s absolutely ridiculous and it’s a lot it’s like $3 for every buy and sell separately of every hundred dollars and then theres another fees that like double that.. So you have to make over 10% on every trade just to even out on those fees lol so ridiculous.. In reality it seems to farm off of the people that buy and sell.. it’s not even possible to make profit unless you have a bunch in there at the perfect time and you wait on it.. I wouldn’t recommend this app to anyone unless they were investing for long term profit and they knew exactly when to take their money out.
😇 5/5
By NBA2KPlayUnion
This app changed my life 🥰❤️🌹
The fees are killing me! 1/5
By rrestani
The fees for network transactions can be more than 50% the amount you are transferring even when it’s to myself in another app owned by the same company. 😳crypto is supposed to be quick secure, and in expensive money transfer...not so much.
The worst app 1/5
By jimjkijm
This app charge you every transaction, when you buy and sell , the worst when you try to get help or support , they are horrible
Fees 3/5
By .....Lorin.....
Fees are higher than I would like but the application is very user friendly and it teaches you a lot. Guess you will have to decide if it’s worth it I think most of the time it is.
Many bad Issues with this company 1/5
By straitcat
People. For those of you having money issues with this company, why don’t you seek legal advice. I’m sure an attorney would love to go after companies like this. It seem as though What they are doing Is not right. Just a friendly suggestion.
Easy to use but some major issues. 2/5
By casual coun guy
Its an easy to use app but there are a few issues that have made me not like this app as much as I did at first.
First and foremost is while monitoring ETH I “traded” at 1395, selling 5 ETH for USD. On the sales report it said the trade price was $1381 A 14$ DIFFERENCE! I sit there and refresh the price constantly, and it hadn’t been $1381 for at least 5 minutes. So getting jilted out of $14 x 5 coins plus their high fees ate up almost 20% of my trade. Thats after fees just to buy coins too. Not very impressed and kind of sketchy if you ask me.
Next is an interface issue. When you want to put your USD$ back into your linked bank acct you have to select the “withdraw” option instead of the “deposit” option. You are withdrawing the cash from the app acct back into your bank acct and a deposit pulls money out of your bank and deposits it into your app acct. This unclear wording made me nearly overdraw and even worse, since it takes my bank a few days to process the transaction (both withdraw and deposit), I had no access to my money for over a week which was frustrating.
Another issue is the fees themselves. Very high if you’re trying to do times trades.
Last issue off the top of my head is the lack of Monero trading.
Its a good app for beginners who just want to learn I suppose but I’m a bit disappointed in the discrepancy between my sale trade price and their reported sale trade price which seemed dishonest.
Cool app but no customer service 4/5
By Wiseguy55
I like coinbase a lot but it really stinks that if something happens to your account you can’t actually get a real person on the phone. You would think that when a business is holding thousands and thousands of dollars for you the least they could do is have a way to talk to a real person if something happens(they used to). Instead you have to email them and wait, often five or more days for a response, and then reply and wait again.
High Fees — ridiculous spread—what’s not to like? 1/5
By Crypto Tales
Oh — for the day Amazon takes this company out! Fees are nothing short of outrageous, particularly when paired with crummy spread. Why does my execution happen 2, 3, 4, 5% or more higher than the current quote? PLUS a fee ? Welcome to Coinbase, the new TicketMaster.
High fees 4/5
By jec05c
Fees seem high, but otherwise easy to use platform.
Best 5/5
By Trishthedish63
This is the smartest easiest app you can get it’s worth it!
Prevented access to my XRP 1/5
By Jibba123
I own XRP, then they stopped supporting it for whatever reasons, but I cannot for the life of me figure out how to cash it out and get my money in to my bank account, they need some sort of support to help walk people thru this tough situation that is at no fault of the coin owner but is the one that suffers
App is not helpful 1/5
By qazwsxef go hbbj
Bad tutorials. Trying to learn crypto currency this app just wants to sell. Probably gonna pull my money out.
The app and service are terrible 1/5
By raidenlee
Not only does coin base charge ridiculous fees but the service is terrible. Randomly my account gets locked and there are always service glitches.
Maybe they used to have 35 million users but not anymore.
You can no longer trade deposited cash. 1/5
By KRS0ne
The actual USD I deposit is stuck in limbo. You can’t transfer it you can’t trade it, can not do anything at all with it except leave it set until this is figured out. I have thousands sitting and I basically feel I was just stolen from. SEC needs to be aware.
BofA?? 2/5
By ShaduPusnevis
Why can’t I transfer money from BofA to my Coinbase acct? Only via atm at $50 per week..
Can’t take money out!! 1/5
By Anonymous 1,000
Why is it so hard to withdraw you’re money?
Fees 1/5
By sergio -a
High transaction fees
