Still no apple wallet 2/5
Come on Costco. Add the dang card to apple wallet. Not that hard.
Photo Center has issues with latest upgrade 1/5
By Photo center error bug!
I normally LOVE this app, but today I tried to upload pictures to the photo center and they won’t upload, also the reset password feature doesn’t work. Please fix! 😬
Digital membership card needed 1/5
I try and keep the minimal amount of things in my wallet. Find it really frustrating that I have to carry a piece of plastic with me to shop at Costco.
No Apple Wallet 1/5
By No Card!!!
No Apple Wallet! Hate that I have to have that stupid card!
Awful app 2/5
By Wine Steward
Face ID doesn’t work. Asks for Id/password every time. Soesnt let you answer Yes if you want to use it either. Sign out of the account doesn’t work. It says you’re signed out but you’re not. And can’t rearrange icons/categories even though it says just drag to the new spot when editing. Overall, just pathetic.
Good, but could be better. 3/5
App works fairly well. Can be slow to load at times even on fast networks, but still gets the job done. I gave three stars because I feel that the interface could be quicker. I also wish it wouldn’t log me out every time I go to use the app. I have to sign back in constantly.
Another reason I gave three stars is that Costco should have a digital membership card within their app that you can either use through the app itself or add to Apple Wallet. It would make things much easier (Especially since they’ve already enabled contactless payments at all warehouses). Sam’s club already has this feature.
Feature Request: It would be awesome if Costco could come up with a scan and go system using the app. Imagine not having to wait in long lines and showing your phone as your receipt to the people at the exit doors!
Behind the times 2/5
Search is painfully slow.
Membership card needs to be available in Apple Wallet.
Made a mediocre app worse 1/5
Why did you remove the ability to create & maintain shopping lists? It’s impossible to use the online list feature from my phone which is where I need it.
No point 1/5
The app won’t allow you to see anything even if you are a meme er. So hard to find produce and prices unless you go down to the store. Deleting the app and just calling when I want to know the price.
Costco app 1/5
By Azkaser 1
Costco is my favorite place to shop for my needs, however Costco’s app is one of the most frustrating apps to order from. I don’t understand how a company like Costco can’t get an app that is halfway decent.
Pushing grocery delivery 2/5
Now that Costco is pushing grocery delivery, I can’t go into the app to check prices. All the prices are higher, and the app is missing most of the items I look for.
Why not this 1/5
What about an app or an electronic membership card? It would time and money.
Minimal and no digital card still 1/5
Has never worked well for me. It's pretty confusing to find different areas of the app. Still no digital card, and as a guy carrying a wallet this is a card not terribly often used racking up wallet space.
I can log in on the main home page for my account yet when I want to pick out photos to print and select a warehouse to pick them up at it, it wants me to log in again and then tells me my log in info is not correct even though I just signed in..please fix this
Search Engine does not work! 1/5
So far typed in at least 5 different items purchased but always comes back as no match! I know they are currently in-stock but still no match to be found!! Costco needs to use another developer for their app, one who knows how to connect their current inventory available. Sam’s and Walmart can do it!
Horrible app - keeps logging out 1/5
Like the tilted said. If keeps signing you out even if you’ve selected the remember me option.
Simple test kill the app and restart it and it’ll sign you out. Restart your phone and it’ll sign you out. Don’t use the app for a few days and it’ll sign you out.
How pathetic is this app.
Even a Walmart app is rated 5 stars. The product manager for this app should be fired!!
Photocenter needs help 2/5
By Disappointed in porter ranch
I love the App but it needs help on photo loading. Just stalls out. Please address.
Scan and go????????? 3/5
Scan and go???????
So lame! 2/5
By Staci F.
Why oh why can every other app retain my login information but not Costco?? This is not difficult.
Love you, Costco, but your app stinks! 1/5
I reset my password on my phone browser but the browser and the app are not in sync. After spending 20 minutes on the phone with a tech rep, I was told that I would have to update my password on desktop or laptop (but I’m in the warehouse!). Ugh! Sorry this is a vent review, but I think I should be able to update passwords on any platform and it should sync. 🤷🏻♀️
Photo center order 2/5
Very happy with how easy the photo portion of this app easy to select, crop, rotate, choose sizes and amounts of each copy. But after I did all of these things for over 100 photos as I was uploading i got a message saying that 40 photos were unable to up load. Within the message I was only able to retry or remove those 40 photos. After retrying a few times I chose to remove assuming I would be able to see the 40 that were removed or the other 60+ that were successfully uploaded. I would love to give you more money, & I would love to share my use case with you please feel free to reach out if you guys are interested.
A much needed photo fix!!!! 2/5
So I submitted a series of photos for print and noticed there is no option for “auto correct” or “as is”. I rolled the dice but sure enough it was applied “auto correct“ anyways even though I was logged in to my account and it ruined my batch.
I showed the rep my email where it said AS IS and he kindly reprinted the order at no charge, but this needs to be fixed among many other things.
Flawed Identity Challenge-Boo! 1/5
What state did I live in in 1983? What names am I “associated “ with? The identity challenge rejected my correct answers-its now a mostly unusable app, don’t waste your time.
Cash Card in Apple Wallet 5/5
Any chance of supporting cash cards in Apple Wallet?
Can’t upload photos 2/5
I used to order photos through this app but now i cannot log in to do so. I get “an internal error occurred”. I can log in on the Costco website so I know it isn’t my password. Very frustrating.
Cart Doesn’t Work!!! 1/5
Is there ANY testing done? When you have stuff in your cart and come back later and add to it everything disappears!! I made a list 3 times with 15 things in it!
Upload photos always fails! 1/5
Do not use this app to upload photos for prints. It does not work! Wasted several hours selecting photos and sizing only to be told upload failed and I had to start over again.
Never use for one reason 1/5
This app cannot remember my login so I never use it to buy things. Just use it for browsing. Really Costco you can do much better than this pathetic thing. Look at your competition so see how much better their apps are.
Horrible app 1/5
By not finger friendly
This app can never remember that I want to use the fingertip function to sign on.
Don’t waste your time downloading this 1/5
The mobile site works much better then this app. I can only assume a unpaid intern developed this app.
Another USELESS update 1/5
Another useless so-called app update.. the developers cannot be this insensitive to the reviews posted here...
In a nutshell:
Useless app updates... no Apple Wallet support for membership Card, and no scan and go feature... the competitors offer these already and are making steady incremental updates to keep the customers intact.. Costco is still in its own world, far behind the line... pathetic..
Needed App improvements:
- Need Apple Wallet support for membership cards at warehouse locations... cannot understand why costco is do o dessert with physical cards... retracting the developments...
- Need Scan and Go feature in the warehouse for fast and effective checkout, similar to what Sam's club is offering
- Need to be able to use the digital membership card at warehouse (right now, you require members to carry the physical membership card...but that's outdated)...
- Need e-Receipts: a receipt scanning feature built into the mobile app, to seamlessly view the purchase history and for easy returns similar to the Walmart the app. Why is this so difficult to implement? Again, Sam’s club and Walmart excel in this department.
Overall, need serious upgrades in this age of mobile wallet and payments...
Costco must come out or its imprudent/lax shell and must learn a thing or two from Sam’s Club...
Not customer friendly 1/5
Sam’s has a scan and go feature, where you are able to scan and pay for your items. Costco never has enough cashiers and it’s not a go shopping feel when you’re in the facility. Costco needs to get with Sam’s Club and find out how they’ve developed their scan and go system. It works really well. Makes my shopping experience at Sam’s Club a fun and easy event.
Signs out automatically 1/5
Every time I go to access the app I find out that I’ve been logged out and have to re-login. Man, I can’t remember that password that you made me change yesterday. I’m going to SamsClub.
Fix your APP! 1/5
By cotsco shoopeer.....
Touch ID doesn’t work.
Photo Center 5/5
I uploaded a photo. I edited the photo. I logged in with my email and password. I submitted the photo to print. Total time - under 5 minutes. Unbelievably easy, and cheaper than Shutterfly! What’s there to complain about?
Not serious about competing with Amazon 1/5
If the folks up on Washington card at all about competing with Amazon, they'd hire some app developers that knew how to keep you signed in.
Everytime I open the app... "Sign in to see member only price". Trust me when I say this is an easy fix from a tech development side... yet they can't prioritize it.
This is the type of stuff that will put them behind even Walmart in the near future.
Costco, invest in the digital experience!!!
Not an app but a website on phone 1/5
This is not even an App. Everything opens like a webpage in the app. Doesn’t remember my login info. Search is just horrible. Come on costco, you can do better than this.
Needs work 2/5
The app cant access my account with a new phone. I can look up thru safari and get in right away. So it’s the app.
Clunky and VERY outdated! 2/5
This app is a mess. Login is still not touch enabled. Logging in doesn’t take you back where you were in the app, it dumps you in your account settings. Apple Pay for ordering is not enabled. The app gets two stars for being able to order stuff at all and because it makes me appreciate ALL my other apps that constantly develop to remain functional and current. Lol
Needs a lot of improvement 2/5
I'm not even sure what the purpose of this app is. It's basically just a frame for accessing the wesbite. It doesn't benefit from being a dedicated app. It never keeps you logged in. You have to constatntly log back in for everything. If you're going to make that a thing, why not at least let you use touch/face ID instead? Costco also needs to get with the times and have a mobile membership card. I know this is a complaint of many people, especially people who also shop at Sam's and can use a mobile membership card (not to mention the scan & go app).
Store Membership Card In Wallet 3/5
By Ed in Minneapolis
It would be great if we could store our membership card in the Apple Wallet.
No Apple Wallet Membership Card 1/5
Sams now has their membership card on their app and Costco should have had it first. It’s crazy in 2018 that Costco can’t get with the times and that they are so ridiculously tied too antiquated physical membership cards that quickly age and any “security” features like an old pixelated black and white picture vanish with less than a years use.
Physical membership cards are not secure, they are not convenient, they wear out, the picture is ridiculously pixelated and easily spoofed. There’s really no good reason to not have a digital card with a higher quality photo that pops up on your phone or Apple Watch automatically as soon as you get close to a Costco so that it’s easy to present at the door (just like a digital boarding pass in Apple wallet that you use to get on a plane) and even easier at the checkout. Now that you take Apple Pay you can have a secure digital membership card that the user can scan at the terminal or the cashier can scan from Apple Watch or iPhone. We’re Costco stock holders, get it done. We love Costco and go every week, this would make the experience stellar.
Have to sign in again every time 3/5
I like having the convenience of the Costco app, but I hate that I have to sign in to see “Member Only” pricing EVERY TIME. And the “remember me” check box doesn’t do anything at all. At least Safari will remember the password for me, but then what’s the point of this app?
No membership card... really?!!! 1/5
By Incensed Too
This app leaves out the most useful item... the ability to add your COSTO membership card to your iPhone Wallet. Until the developers add this basic feature, the rating will remain a 1 as far as I’m concerned.
Canvas Portrait 5/5
I ordered a 16x20 canvas print of my daughter and I am so glad I did. The clarity was amazing. Great job Costco!!!
Sam’s Club App > Costco App 1/5
Sam’s Club App > Costco App
This app is the main reason why I refuse to renew my membership and stick with Sam's, I don't have time to stand in line for hours so I love Sam's scan and go function, I tend to lose things so a digital card on Apple wallet makes sense. Anyways this app is useless without all that so no. I'll be waiting because I really love Costco otherwise.
Poor Software development and testing 1/5
Constant spinning wheel at login, reoccurring logins required during same use session, network connection error screen locks app. Costco or the vendor who develops this app should be embarrassed.
messed up in recent versions 2/5
Used to be much better
Now constantly have to log back in
Doesn't use the iOS finger sensor API so password has to be entered manually
Filtering searches is cumbersome
Get it together Costco