Where are my rebates. App is useless 1/5
I never had problems with this app until the changes. I received emails my receipts were received then excuse after excuse. Do this, do that, verify phone and what they tell you to do you can’t even do in this app. Where are my rebates? My receipts don’t show. If you try to read FAQ it is faded out so you can’t read it. Sometimes they say go to the website, I don’t use that I use your app. I seen a notification flash that said something about they removed my email or something. I didn’t request that and that notice disappeared so I couldn’t read it again.
All I get is a run around. There is definitely a problem with this app. Take it down until it works properly and quit wasting people’s time and making them buy products that you don’t pay them for. What’s going on here? You should have left it the way it was, at least it worked. I do expect my rebates and so does everyone else. Where are they?
Don’t waste your time entering receipts to this app until they fix this problem. Complaint after complaint and they still expect you to put up with the nonsense. I would have given you 0 stars if I could have.
App is a joke and so is customer service 1/5
Cannot use the app at all. Coupons cannot be added. Customer service unable to link my Facebook account and does not even try to explain why I cannot add any coupons. Worse experience from an app and customer service ever. Wish I can give it negative stars.
Pretty useless now 1/5
I was involved in the beta testing of this app and it worked fine. Now that the beta test is over, every receipt that I upload cone back with the message ‘We can’t find the offer on your receipt, please resubmit’. When I resubmitted the first time with the item circled, it still didn’t locate the offer. Now it’s still asking me to resubmit and when I do, nothing happens. I’ve reached out to customer services numerous times and received no response. Waste of time.
Can’t use 2 coupons in one transaction 1/5
So if I have a $10 off of $40 purchase and some CVS extrabucks, ya’ll are going to decline my claim and tell me I’ve used a manufacturer coupon on my product already... yet if I brought the printed coupon into the store, it would apply. Your app is total garbage.
Worst update ever! 1/5
Why is it emailing me that my cash is coming, but my account needs verification... and there is no where to verify it?!? Coupons.com I’m extremely disappointed! I feel you have screwed me. Fix the problem or I’m gone.
What happened? 1/5
Since the new update you are no longer able to print coupons. Which is why I downloaded it in the first place. Not everyone has a PayPal. I’d rather just be able to print the coupons and go to the store. Plus, the part where you have to scan your receipt is very tedious. You barely move and it won’t take the picture. Makes it very frustrating trying to take a picture.
Add back the printable coupons!!
New app doesn’t work 1/5
For some reason this doesn’t work anymore. I can’t view receipts, history etc. I have been waiting on payouts since October and I have been writing to them to see if it can be fixed. I keep getting we are escalating and then nothing then an email saying it is closed and fixed!!! I use
To like this app now I don’t!! I have submitted one after the update and nope! So, so far I have 3 or 4 submissions and NADA!!!!! Very disappointed!!!
Did not get paid for several items 1/5
I had no choice to switch to this app when they merged with SavingStar and I had money in that account they make you switch over to get paid which I didn’t appreciate! SavingStar was great and I always got paid when I bought items. This app is very sketchy! I selected multiple items and linked my loyalty card. I also noticed a couple days later all the offers had been I selected so I had to go back and do it again before shopping. Now 2 days after shopping, I get $2.75 back and it was well over $20-$30 in rebates I was supposed to get! I bought things I usually wouldn’t have bought at the moment just to get the rebates back because I knew I would eventually use the items. So when I went back to look at my list also tons of offers have just completely vanished and gone so I have no idea how many or how much there were! Also, multiple items I bought and should have gotten paid for are now not selected again mysteriously. Not buying it, scam! Waste of time and money not worth it!
Very Frustrated! 2/5
I was a SavingStar customer, and also had Coupons.com. Each worked fine. Now that they’ve merged, I’m having issues. I have a linked store card for ShopRite, and my shopping trips and cash back are supposed to be automatic. Since the merge, not ONE of my shopping trips is appearing (and I shop weekly, so going back to 11/2). I was forced to manually submit receipts and scan barcodes to get the cash back (which is supposed to be automatic with a linked card-and always was with SavingStar!). To make it worse, I contacted customer service. I explained the issue in detail, and how I had to manually submit receipts, when it should be automatic. They responded with “...(they) successfully received my submission...You will receive your approved cash back....we hope this helped resolving your issue”. I KNOW that!!!! Duh!!!! I TOLD you I had to do it manually!!! It did NOT help resolve anything! So now I had to respond to that email telling them that they did not resolve the issue of shopping trips with a linked card not appearing, and cash back not happening automatically! This is just such a pain and very frustrating now!
Never get paid 1/5
So disappointed in this app. I am owed about $15 in coupons and can’t seem to get paid. Have tried several time to contact customer care but they don’t address the issue. Not going to bother using this app anymore. Probably will delete it.
Not user friendly! 1/5
So you tell folks to go to your website to print out coupons which is a real pain in the butt. So I did that and then your website makes me get a code in order to print off coupons! I get the code and then the coupons don’t print out! Why does your site make it so difficult and non-user friendly? Why do we have to get a code to print out coupons? It’s not like this is some kind of highly secure document?
Glitchy Removes Activated Coupons 1/5
Several times this app has told me that I activated an offer after I submitted the coupon when I know in fact that I had activated it. I think it removes them after a bit then you think it is still activated and you don’t get paid so it’s kind of pointless.
Update junk 1/5
By Just "Di"
Newest version of app no longer allows you to print coupons!!!! That was why I downloaded in the first place.
WON’T PRINT 3/5
I still like to prep my coupons I’ve always done it in the past and I still would like to do it but I am unable to do so so can you please change this app and allow people to still print their coupons out. Not happy with the new app. This app is beginning to piss me off. It always printed before and now it won’t and it telling me I reached my print level
Not receiving credit 1/5
I have started using coupons.com since Saving Star will being switched over to Coupons.com. I have not been receiving the credit for items I have purchased at Shoprite. I have my loyalty card linked. I have contacted coupons.com and they said they resolved my issue and closed my ticket, but nothing was resolved. Contacted them again and no response back. The customer service is terrible. At least give me a clear reason why I didn’t receive credit.
Will not connect to pay pal 1/5
Have tried and tired to get it to connect to pay pal account about to just delete app.
New Update 1/5
Since the update I am no longer able to print manufacturer coupons. Does this app no longer support it?
I am still trying to figure out how to print. This is a horrible update and whoever came up with it should be fired
Can’t print coupons anymore. 1/5
Since you have upgraded this I am no longer able to print Coupons. I do not like only being able to have to scan the receipt and the items. I would much rather have a coupon in hand to get the immediate savings. Very very unsatisfied.
What Happened to Printable Coupons? 1/5
I used this app every single week for years until they removed printable coupons. What a huge disappointment. Not everyone wants to scan their receipts for cash back. You have now lost me as a customer for life and I will no longer recommend your app to friends and family. :-(
By Grandchildren 10
How to change your password
Another One Bites The Dust... 1/5
Hero to zero in one update.. I see a ton of your users are extremely upset about the new update changes, me too. I immediately regretted updating and wanted the old version back. I would seriously question the judgment of whoever thought such a drastic change would be acceptable to your user base. The layout is horrible, in no way is it user friendly or aesthetically pleasing. Nobody wants to come home tired from the store and scan every single product for every single rebate. What genius thought that’s a great idea? The same genius who thought removing the printable coupons which was your apps bread and butter? The excuse of saving ink is pointless and insulting, how much ink and paper we use is our choice to make. Sending us to Coupons.com for printable coupons does not work. I tried and failed. I tried printing from MyPoints site, failed again. Look at all the users posting negative reviews and consider there’s just as many or more who feel the same way, if we don’t use your app then y’all don’t get paid. That shouldn’t take a genius to figure out.
There’s not one way this new version is advantageous to the users. It needs so much work, just scrap it and start over. Or better yet, listen to your user base and bring back the old version that wasn’t broke or need fixing.
Pésima aplicación 1/5
Muy mala aplicación, no da los reembolsos que ofrece! Es engañosa
FAIL! Disappointing and cumbersome 1/5
Very disappointed with the latest update that not only requires you to scan your receipt but also your applicable purchases. Didn’t I just do this at the store? After that nearly a week to process followed by Oops email indicating not enough items were purchased when the software wouldn’t allow you to scan more than one. Please resubmit they ask and now the app won’t scan. Would I have purchased without the coupon NO. Was a favorite, now it will collect virtual dust until I delete.
Not worth the extra time and hassle 2/5
I do not like the new version. I want to be able to print the coupons, like it use to be. To much of a hassle with the new update. Bring back printable coupons!
By Sweet Tea Wisconsin
I shop at Pick ‘n Save (a Kroger company) and have tried repeatedly to submit a receipt...take photos, snap bar codes, checked off offers from my list and nothing...not in my redemption list. Have even used their chat feature, have responded to an auto generated email asking I send photos of the receipt and UPC codes which I have done and crickets! Really disappointed with the app and a huge waste of time. Look to other apps such as Ibotta which are user friendly and responsive. Two thumbs down 👎👎
Giving this app another try 3/5
I really want to like and use this app, on paper it sounds great, but the execution is not always there. I was finally paid out for an offer 2.5 weeks later after contacting customer service several times and getting canned responses. I’m willing to try again and see if my experience improves. Here’s hoping.
DONT update. Can’t Print Coupons From App Anymore 1/5
What a waste. After updating the app, now I can’t print coupons from the app anymore. Now it’s a cash back app? Cash back apps are a dime a dozen. Coupons.com app was for printing coupons. And nows that’s gone. Deleting app.
New update is awful 1/5
By Jammin granny
Ever since I updated the app it has not worked for me no matter what they tell me to do I do it it still does not work I guess I might as well delete it it was one of my favorite app now it’s awful cannot click coupon my old coupons I had saved are gone it used to be a great app until they updated it.
Update finally got the app working now it will not verify my phone number or PayPal account says it’s used with another account I only have one account.
Horrible update 1/5
Horrible update. Coupon.com and you can’t print coupons any more? Submitting receipts? PayPal account? Whoever came up with the change should be fired. COUPON.COM SHOULD BE FOR COUPONS.
My major stores have digital coupons already already but smaller stores I use print coupons. Please add back the print feature on the first page for those of us that want it or I will delete the app. Have 2 apps if you want.
Still processing 2/5
I recently submitted a receipt for two Eucerin products, 2 Skintimate razors and 2 Tresemme (clearly available for redemption). Everything else on my receipt (I had 2 receipts) has been processed, except these six items. What is the problem? I purchased them as listed. I spent $20.98 on Eucerin, should get $3.00 for razors, and $2.00 for Tresemme. That’s $5.00 back. It may not seem like a lot, but it adds up. My Gillette and Pantene went through just fine. Still have not set up PayPal, but that should be irrelevant, as it’s still in my account. Please help.
Don’t like update 2/5
Don’t like new update. I want the coupons.
Zero stars 1/5
Can’t get customer service. Keep claiming I’ll get an email. Been waiting on my money for weeks. Worked fine until recently and now that I’m using it full time I can’t get my cash.
Stuck on Processing 1/5
I thought it was awesome at first. I loved the submitting receipts and getting instant cash to PayPal but the last couple of receipts I submitted just get stuck on processing. Scared I’m just out the money.
Hate update 2/5
The old version was better they broke something before it even needed to be fixed. Soo fn annoying I’m thinking about just deleting it
Update is awful 1/5
By Soccerkid 1234
Very disappointed that I can no longer print from the app. It was so easy. Tried printing from the website but of course it wants me to verify my number again and then I get a message that my number is being used.... hmmm.. I just want to print from the app again. Submitting receipts is too much of a pain
The new app is awful 1/5
They are changing the app and now I can’t print from my IPad. It kicks me out of the app when I try and get coupon codes and when I try the printable coupons. I have deleted and the app and tried again with no success. When I try and print from the web browser it says it prints the mq’s but it actually prints the face page. Sodone with this app and coupons dot com!
AVOID-New update steals your money 1/5
If you had coupons processing/pending when they updated their app recently you’re just screwed out of that money. You can’t resubmit in the new app and their is no customer service dept. to help you.
Still waiting.... 1/5
By Ms. Valencia
Submitted my receipt 8 days ago and it’s still “processing.” So how much longer must I wait for a simple $13 rebate???
Easy as it gets 5/5
By pete 102 qrq
I never used to use coupons but this app is as easy as it gets. I save a bit each week which adds up to $$ over the year.
Bring back old app 1/5
This new app is horrible. I do not have nor will I have PayPal, I do not have nor will I have my reward cards linked to your app. I enjoy printing my coupons weekly. It is for me to decide if I want to waste ink not you and your developers. I guess you do not care about people like me. So I will have to delete the app so now you cannot track what I am buying.
Trouble printing coupons 5/5
The app has been updated. How do you print coupons now?
Great app! 5/5
I started using this app recently and have been able to find some really good deals! I like how I can find deals on here from various stores which makes couponing so much easier! I have been able to save a lot on groceries since I started using this app.
Love the update 5/5
Love the fact that I can use these offers at any store. The old version was good but I didn’t always know which store I would get the products from. Now I can just add offers and not worry about where to shop.
Better than print 5/5
I’ve seen a lot of reviews complaining about print but frankly I like the new app way more than before. Printing was painful and digital is the way to go. Scanning receipts is easy and I scan it in my car right after shopping. I could setup my account within minutes and was on my way to redeeming offers. There is no threshold like Ibotta to get paid and you get paid out for every offer you redeem. The offers now seem to be of higher value too. I would like to see some more grocery offers.
There was a recent update, and I cannot verify my account. I put in my phone number, and I get the message that the number is already being used. Yes, it is. By me! I can’t verify my account because of this problem, and although I linked my PayPal account with no issues, I will not be paid for any coupons I redeem. This makes me extremely UNHAPPY!
Amazing 5 star app 5/5
Ok over all this is an amazing app but sometimes it doesn’t have coupons so pepole that are mad about that it’s fine you can’t save on everything
William Green 1/5
By Billgee 100
Ithis new app is terrible. We always were able to print coupons and use them at various stores. This makes that impossible!
Please bring back the last version.
My grocery shopping relies on this app! 5/5
I find good savings, every time. I use it every time I go shopping and the savings are important to my household. The new version is easy to use and I like that I can save at any store, which you couldn’t before. At first I missed the paper coupons but I realized I can still get them on the website if I want to, which is good. Gives me much more choice.