Love the app but it should include other stores 3/5
By Epic noob trd
Great concept. I am able to make a shopping list to many stores and access coupons, but need to keep a separate list for stores they do not support such as Whole Foods and Traders Joe.
By Shiney q
This is very handy to use and not mess with paper ones which I drop all the time
What is going on with this app?? 1/5
I have had nothing but trouble for the last couple transactions and I can’t get anyone to respond when I submit what the issues are. I have tried to submit a receipt for weeks, I get failure messages, so I resend, get failure messages and when I check pending receipts they are there with a message that I need to resubmit because the date and time are not visible (even though they clearly are)...so I try to upload the receipt...but the only option I am given is remove coupon (after I scroll down a blank page). I’m sure my receipt is now “too old” to submit AGAIN.
Doesn’t work anymore 1/5
I used to like this app! So much easier than printing and using coupons. BUT the last few receipts I’ve submitted have resulted in “errors” during submission. I’ve tried Auto and Manuel modes but nothing works. The “action needed” tab is blank so I don’t even know what action is needed. I’ve lost out on some cash because they can’t hold up their end of the bargain. Very frustrating. Try Ibotta, Fetch or Checkout 51. At least their apps work!
Too many glitches!! 1/5
I’ve had this app on my phone for a couple of days and so far I hate it. I purchased an item and after submitting my receipt it says action needed then takes you to a blank screen. I also received 12 of the same email sent to me saying my receipt is being processed. There are way too many glitches with this app. I am not at all impressed so far. I hope they get all of the bugs worked out.
Rejected more then paid 1/5
I use this but I get more “needs action” or tells me I bought the item too early! Not nearly as good as Ibotta
Loyalty cards 3/5
I can’t link any of my loyalty cards using my phone or the loyalty card number!
Why can’t I verify my account with my phone number any longer? 1/5
After several hours of trying to print my coupons I give up!!! Asking for my phone number to verify my account then it states that number is already being used!!!!!! Yes that’s correct!!!! It’s my number!!!! Don’t know what else I can do I’ve been using the same ap for years now it’s a problem??? Ugh I’m done🤬
Not for me 1/5
I shop at HEB and ALDIs. Not included in app.
I got coupons from you guys through life mart from my work and they ALL came out INVALID at the super market. The coupon says “manufacturer coupon” but none of them work. I gave some to my mother who got embarrassed after coupon after coupon came up invalid and the manager even claimed the coupons were fake. WISH I COULD GIVE YOU ZERO STARS. Thanks for wasting my time.
App Support 1/5
App support doesn’t work!!! I bought a product based on the digital coupon but it states that an “action needed” but doesn’t tell you what action is needed! Guess I’ll never get my $$ back!
Lowers my grocery bill 5/5
I love using coupons watching the bill go down at the end. If you shop by your coupons you do really good at the end. You have to get use to using coupons to make it work.
La mejor app 5/5
By ruty 👸🏻
Me encanta esta aplicación, es buenisima.
Action needed 1/5
This is the second time I purchase the exact item listed on the app. I do what is asked to submit, and all I get is “action needed.” I click to see what is needed, and it’s blank. It doesn’t tell me what I need to do. Very frustrating. I contacted them the first time, and no response, or help.
It's Ironic 1/5
Apparently the first few times I try this app is during the worst update ever. This app is awful. It fails every single time. Ibotta and Checkout 51 are WORLDS better. No competition at all.
Doesn’t work right anymore! 1/5
For the past few weeks, I’ve submitted receipts, using the automatic capture method, manually, and even uploading the images. The app then says submitting the receipt failed, or if it did submit, later I get a message that action is needed and it takes me to a screen to remove the coupons. Oddly, it did work a couple of times in between. I’m not happy about not getting my money back.
This used to be a great app, BUT NOT ANYMORE!!! The updated version is incompatible with an iPhone X, and I’m guessing all of the newer phones, too. Customer service is poor, and I’m being kind, it’s actually NONEXISTENT. This app is fine if you print coupons, but don’t bother to submit a receipt for cash back, because it will constantly tell you you need a darker background, even though my background was a black towel, and it will then give you error messages IF you actually are able to submit the receipt. The ACTION NEEDED section of the app doesn’t work, and it hasn’t for AT LEAST 3 months that I know of, and they have been aware of this problem for what looks like, AT LEAST 6 MONTHS (by looking at the reviews), but the problem STILL hasn’t been resolved. I’m confused as to why they would attempt to *Improve* on this app, when real major issues haven’t been resolved. The submission of receipts should be discontinued until the app is fixed, because at the end of the day, it’s fraud, otherwise! Don’t bother submitting any receipts. I’m off to the store to return an item, and I’ve already contacted the company to tell them why I’m returning their product, and it’s all down to Coupons.com’s unusable app and nonexistent customer service. Yes, I have contacted Unilever to tell them you are using prison warden tactics to make getting money back from a coupon IMPOSSIBLE. This type of conduct is unacceptable and irresponsible for companies using Coupons.com to get their products out to the public. AVOID...Both companies and consumers.
It won’t let me link my loyalty cards 1/5
If I could leave zero stars right now I would have have tried my phone number and loyalty card number multiple times it will not let me link them at all
It was good but I don’t know what happened. I can not longer upload my receipts, the photo is taken automatically and I tried to do manually but always says it has failed and then they send me a email that say that my cash back request requires additional action and when I click on action needed it is blank 😒
Not working 1/5
I couldn’t print my coupons, I uninstalled the apps, installed again, reset my password and nothing is working!!!
Don’t like it 1/5
By Amazingly me😉
I don’t like this app I want to be able to print to it will not verify my phone number!!
Def not happy 1/5
By Lisa Fi
I have submitted receipts, and I keep getting turned down for stuff, even though it’s the product shown! I have even tried contacting customer service multiple times and they never reach out to me... I’ve checked my spam folder just in case... not happy prefer other coupon apps..
All my friends have the chance to print persil coupon not me!!!!
Loyalty card 1/5
Not able to add my Walgreens loyalty card tried both ways and gives same response!
Frequently not worth the hassle 2/5
By Shopping Angela
I have never had more trouble getting cash for my coupons then with this app. If you are shopping at Walmart it works ok but if your receipt is from Target, forget about it. Every single receipt that I have uploaded for the past month from Target says “Action Needed” but the screen is blank and no way to resubmit they receipt. And if you qualify for one of Target’s “coupons”, like spend $20 on beauty and get a $5 gift card, forget about it. Since the way Target prints it’s receipts says “category coupon” this app denies your submission request. This app is a waste of space on my phone and I am considering deleting it. I had issues with it last year and stopped using it, then they started having more coupons so I decided to try again in hopes things would have improved, but they haven’t. It doesn't even have a good customer service mechanism in order to address these concerns.
Every little bit helps 5/5
By Old Skool Diva
Coupons always help you save money, so to have a coupon app for everyday items really helps.
Not working 1/5
The app is giving me an error when I try to print the coupons . So, I sent my coupons to my email, and when I open the link in my laptop, asks for a # to send a code and the code never arrives. All day trying and nothing happens. I read other people with the same problem...
By Rosella Caecilia
This app used to be good but now it never works at Dollar General. It’s the up and coming store.. you can shop any where but, don’t count on your digital coupons to work. Even when you have had them picked out for a week they will not show up at the register no matter which branch you attempt to complete your shopping. Very, very disappointing
Horrible Update 1/5
The latest update is horrible. My submissions are marked action required and I cannot resubmit my receipts. I have missed out in several offers because my submissions apparently do not include all info. That seems impossible considering I have tried to manually submit close up receipts showing every detail of my purchase, as well as the finicky automatic camera feature. If this isn’t resolved MUCH sooner rather than later, I will be deleting the app. Such a waste of time.
Love it! 💚 5/5
A lot of saving that I need. I shop here every week and very convenient to use.
More Stores 3/5
I wish the store list was longer and/or had store for my area!
I love getting the electronic coupons because it adds to the savings of things I normally buy.
Quite possibly the least user friendly app ever 1/5
First off, the app is confusing and not user friendly. Second, it wouldn’t let me link my loyalty cards. It kept saying the numbers weren’t valid. I even contacted those grocery stores to make sure I had the loyalty card numbers right and it wouldn’t let me link them. The app is useless then. Immediately deleted it off my phone. What a waste of an hour.
Updated version horrible!! 1/5
This used to be my number one mobile app!! It used to be easy - you go shopping - snap picture of receipt with your item - boom the money was in your account. NOW when I try to submit a receipt your new feature snaps the picture automatically- and the last four receipts I get a failed error and when I go look at my account it says action needed but when I click on action needed it is blank. It never did this before but it seems within this last month they are not working anymore. I contacted customer service they said I need to go back to the tab and resubmit my receipt but you can’t because nothing is on the tab it is blank with no place to resubmit. I am totally frustrated and ready to give up on this it is not worth the hassle. I’ll just go back to printing the coupons because then at least I will have it and know it will work. I hope you can fix whatever you changed with the taking picture part so it will work again. Like I said I have submitted multiple requests regarding this problem and I keep getting told to resubmit but I can’t - if someone in support there is interested I have screenshots of the errors failed upload and the tabs that are blank. Thank you
I didn’t receive every text 2/5
I didn’t receive every text
I spent over an hour trying to take a picture of my receipt with the app, finally gave up and just used the regular camera app on my phone. I received an email that the photo was not suitable, and was directed to upload it again - of course, the screen on the app where I should be able to upload it is blank. I’ve never been so frustrated over a $2 coupon!!
Fácil con coupons.com 5/5
By coda de mas
Definitivamente sin coupons.com no seria lo mismo para nosotras las cuponeras,gracias por tantos cupones me encanta coupons.com
Very mis-leading and its a scam.... 1/5
I bought a magnum bar with rebate of $1.50 and they sent me an email that its not valid purchased even i sent them a copy or receipt as valid purchase. I checked my clipped coupons its grayed out.... so they are fooling people to buy stuff and they wont honor or apply rebates... just shut this app off...
Action needed 1/5
Receipts are going to the “Action needed” area but the screen is blank. You have no idea what action is needed. Contacted support- no response. I used to use this app a lot but haven’t been able to for awhile now because of this reason.
So frustrated 1/5
I am so frustrated with this new update. I have tried multiple times to upload receipts using their new Auto alignment but thing doesn’t work. I have tried in different lighting and different backgrounds. I can’t get the receipt to load. I have tried it manually as well. Once I load the receipt, I keep getting a submittal error. I have contacted customer service and they aren’t any help with trying to resolve the problems. I’m about ready to delete this useless app off my phone.
Although I appreciate your response, you are suggesting that I only had one receipt that caused an issue. On the contrary, my most recent receipt was only two or three images. Are you stating that a receipt more than one image will cause an issue? As a matter of fact, I had one receipt with only one image that took the auto image quite some time to recognize the receipt. Albeit, it finally accepted the image, it took more time than it used to upload and submit a receipt.
Secondly, I have had at least three receipts that took me multiple attempts (using different backgrounds and different lighting) sending them, and then receiving an error every time. Following that, I also received multiple emails from coupons.com stating more information is needed. After all failed attempts, I had to actually take photos of my receipt (circling the products), take photos of the products, photos of the product’s bar codes, and send it to the customer service email versus the app.
Lastly, I gave up on submitting the longer larger receipt and never completed the process.
Have you tested the system yourself by attempting to upload a receipt by using this auto feature? I would suggest you test it yourself using different size receipts unless the system no longer accepts longer receipts. Again, my experience is that it doesn’t work very well on any size receipt, any background, or lighting.
Trouble 😌 1/5
By retta rue
Can’t submit a receipt
Great app 5/5
I’m saving money left and right
Everytime I scan a receipt it come back with an email saying was not readable. It tells me to go back into the app and select action needed in cash back status and this just brings up blank screen. The eggs rebate has already disappeared so I can't do the receipt again. No one replies to the emails I sent. I'm due about $8
Cash Back Status 2/5
I submitted my receipt for cash back, received an alert that action was needed. I corrected the error re-submitted my receipt and still nothing. I called and sent emails numerous times and still no response. I think I will stick to my old faithful cash back apps. Thanks but no thanks!
Not worth the fight 1/5
I’ve had this app for years and have had problems over and over getting them to approve things. They’ll say the receipt doesn’t have a date, store name or they can’t find the item on the receipt. I’ve drawn arrows to each of these and resubmitted them. They still send the same reply...can’t find date, store name or item.
A year ago, I was able to to submit my receipts and use app without problems, this year EVERY receipt submitted requires action and when I click on the tab NOTHING is listed or I never finishes loading the information. The emails you forward are received but the are forever loading! I have not been able to open any of your emails this year! Phone and apps are updated when they become available.
Thank you 5/5
Thank you all for all the helpful savings !!
Only works half the time 3/5
Only works half the time. Sometimes I don’t get my money or there is an action needed and I’m never notified of it. I like Ibotta better-more user friendly. I would rate this app higher if someone would update with better notifications and better choice of coupons l.