App is trash 1/5
It never let me even get started with the app ive tried reinstalling and uninstalling multiple times and it still hasn’t worked idk what this problem is but fix it
App has been frozen for a week 1/5
I cannot do anything with it, since it has been frozen for a week.
Faulty Notification 1/5
Sitting at home alone, private residence, for about 2 1/2 hrs and the notification alert comes through. Who would I have been near within 6 ft for 15 minutes when I’ve been sitting here alone? Not helpful at all
Support built for Apple TV users and Apple Watch
Kinda useless? 1/5
I got COVID and I never received a text message from my health department to enter the code to warn others that I might’ve been in contact with them.
This is lame.
This app must be a joke. My covid-19 test came positive 4 days ago but I couldn’t put this into the app. Therefore; my close contacts still don’t know that I am positive and they don’t stay home as it should be. I’ve found something under FAQ that public health department will call me and give me a code so that I could put my test result into the app but nobody has called me yet. I downloaded this app only for reducing the spread but now I see it is pointless.
This app is complete garbage. The day after I received the last update, a notification appeared that states I came in contact with someone who was infected. Although, I know for a fact I never left the house that day. And I live alone. I was forced to quarantine for no reason, and lose pay for 7 days. Thanks for nothing.
No details provided on close contact alert 1/5
The app alerted me to a close contact but did not provide any information on the time or duration of the contact. This makes it very difficult to assess the risk properly. This is not a technical limitation - for example, look up the similar Nevada app in the App Store. The screenshots show a close contact alert with a date, time, and duration. NJ can do much better.
Greatly improved 5/5
The latest updates bring useful features that were missing in earlier iterations. Especially useful are the county by county statistics.
When can I expect a vaccination date? 2/5
By Mrs. P. F. W.
This is very confusing for non computer savvy seniors.
Mrs P. F. W.
Bluetooth on but app say NO 3/5
By What's up user that 1
Bluetooth on but my app say it not bug need to be fixed asap!!
Data presentation (graphs) are worthless 1/5
Graphics and summary need major improvement 3/5
The app generally seems like it would be helpful BUT there are problems with the data summary and the charts. The data lists cases per county and percentage of NJ cases in each county. This doesn’t reflect the fact that, while Hudson, Bergen, etc. counties have the largest percentage of cases, they also have the largest population. The report should show severity by listing per capita cases.
Then there is the graphics. The minor annoyance is that the date scales for cases and deaths are different. Why? This bothered me for months. However it is now a relatively small annoyance. Recently, the data for the number of deaths per day got corrupted, shooting up from hundreds per day to 40,000 in one day. WHAT? And worse, it shows -40,000 deaths the next day. I guess most of those 40,000 who died on one day got resurrected the next.
Battery eater 2/5
By Old CB
Overnight my battery drops drastically (iPhone 12) and battery usage shows only COVID exposure running. Can’t keep this app if it does that. Not sure of the benefit if not everyone is using anyway.
Would be great if it had information on how and where you can get vaccine
You can’t notify the app on a positive Covid test until a contact tracer calls you and gives you a code - which is too late. Get it together nj!
Vaccination Information 3/5
The app should have vaccine registration and a vaccination tracker for users to monitor the progress of NJ’s vaccination program
Nice, but big flaw (for now) 3/5
It’s a useful app, and it works fine on my other devices, BUT I can’t even download it on my iPhone 6 because it says I need to update to iOS 13, but the thing is, iOS 12.5 introduces exposure notifications, and I really wanted to use this app.
Very Lackluster 2/5
By Losing fan support
Not sure why the high rating. Seems to be a useless app. Submit your symptom on a daily basis the let the app work.
No useful interface and not very helpful.
Covid alert is useless 1/5
When receiving an alert that my “phone” was in the vicinity of another “phone” where the owner has tested positive, no other details are given. When was the contact? Where was the contact? How long did it last? All of this is needed to make a proper self- assessment of my own risk. If I walked past someone at the grocery store who later tested positive, I’m not quarantining for 14 days. This app just feeds into panic and unnecessary worry. I agree that contact tracing is needed, but it has to be based on scientific rationale.
With hardly any users, this app is basically pointless.
Love the app make it social 5/5
Hey can we send some encouraging words or send money to those in need or alerts on where they can find food? Set up food delivery. I think if we make it more social and interactive (with a nonFacebook algorithm, positive vibes only) it can be a community builder! Like the Ring app but for for the Rona.
17+ rating a bit surprising 4/5
This app has been useful, but I was surprised that when I downloaded it to my child’s phone, the app said my child was too young to participate. I downloaded it because they are going to resume limited in-person instructionat school, and this app seemed like something they should have. I’d be interested to hear why those under 17 cannot participate.
Exposure Alert can’t work if county health departments don’t have the info to provide 2/5
Sadly the app has been available for over a month and there are less than 330k downloads.
To make matter worse, the exposure alert feature is a complete waste. I tested positive this week (test Monday, results from lab Wednesday morning, finally contacted by Ocean County Health Department Thursday afternoon). When I asked the OCHD person that called about the tracking number to enter into the app she had no idea what I was talking about yet claims to have been doing Ocean County contact tracing since March. She said she’d make a call and get back to me. I thought that may have meant same day, but it’s now Friday and no call back.
I wanted this app to work . I’ve had it installed since early October when there were less than 100k users, but in a state with 9 million people to have less than 330K download it and for county health departments to have no clue (or the information to provide) a month after release, this is not going to help reduce the number of cases in the state.
3% holding 2/5
Odd that after a month it constantly says 3% have mild symptoms. You’d think it will go up or down with so many people using app. Not sure how valid this is.
Glad to have it, hope for a few more features 4/5
Very grateful to have this available and i hope many more download/use this for contact tracing in our state. Well done on making this easy for us!
That said i do agree with other users that i wished it had more info. You cant zoom on the “total cases” graphs which makes them very hard to view.
It would be much more helpful to have a tracker of New Cases from the last 24-48 hours instead of the “totals” since april so that we can better see where we currently stand and the graph isnt totally skewed from the spike in april when testing finally started.
Take it up a notch 4/5
This app would be even better if a user is alerted in real time if they are in close proximity of someone who is positive that isn’t quarantined. Maybe that would be too “big brother is watching” concept but it would be more useful than being alerted after the fact.
Keep getting error message 2/5
Tried downloading with wi-fi and without, just won’t load at all. Tried several times. IPhone 7
Good job NJ 5/5
Great idea to slow the plague . Good work NJ
Error 109 1/5
Not working for me
Good initial effort, but no city community or town level info 3/5
I thought this app would tell me who around has COVID and what places in town or stores to avoid. I suspect most danger zones are local nursing homes but I’ve no way to know if a grocery store or school us contaminated.
Also the survey form doesn’t work in Safari. Says Safari isn’t supported.
How do you know? 4/5
I like this app, however, I would like to know what the alert looks like if it needs to notify me of exposure.
Error message error code 109 1/5
Tried to install app but kept getting error code 109. I tried installing without Wi-Fi but that didn’t resolve the issue. Have T mobile.
Can’t get past the initial setup 5/5
Thanks for the developer reply, disconnecting the WiFi did the trick and eliminated the error, I still believe this needs to be considered, so many users would be using an International lines in the area and normally they depend on WiFi only for data connections.
I always get error code 1002 in the first page of setup, I can not get past that.
Useful but severely reduces battery life 3/5
Glad to see a tool out there that helps track cases, but this thing eats battery life. On average, this app uses 30% of my battery a day. Had to disable for the time being
Battery drain 3/5
By Broken ipod touch
This app used 56% of my battery in the background and I haven’t left the house. Would love to to use this app can’t take the battery drain.
Keep getting error 5/5
Updating review after they messaged back saying to try starting without WiFi on. It works now. 👍
Like the idea, but can’t get started because it keeps popping up an error (code 1002). It’s at the first page asking for permission to share app usage statistics. Will check back periodically and update this review once I get in.
Diarrhea is much better than this app. 1/5
Crashes- also don’t have WiFi on and it still failed. Wouldn’t recommend.
Turn off Wi-Fi when setting it up 4/5
Kept getting error 1002, even after redownloading app. Found out you need to turn off the Wi-Fi when first setting it up, then you can turn it back on. So far, looks good.
Initially I received an error every time I tried to install it. However, I was contacted by the developer, and they explained that you need to turn off Wi-Fi when you install it. That definitely is a bug, but they are trying to fix it. Once installed, it works great.
Worked after Dev feeeback 4/5
I was able to get the app up and running. Sort of silly to require turning off Wi-Fi in order to setup the app.
Not the best but hopeful that it’ll improve 5/5
People like to run to hit that one star on apps like it’s the only update they’ll do on any app. It’s ridiculous. And although this app needs more improvements I’m sure it’ll get there. I’m just glad they got something going on.
Doesn’t load 1/5
App doesn’t load keeps coming up with an error message.does anyone know how to fix this issue
Even turning off WiFi still nothing.
Non functioning app 1/5
By Disgusted, appalled customer
App Doesn’t work.
Error 1002 1/5
Keep getting sorry that didn’t work error 1002 no matter what I try
Error code 1002 1/5
By Mera Wu
Error code turn off WiFi 3/5
By David cohen.
As many people say before. Error code 1002 I turned off
My WiFi and it works. You’d think they would say ‘turn off your wifi ‘ instead of some stupid code 1002 error. I mean. Come on.
I now have it installed
No clue what it’s going to really tell me or help with as if I wouldn’t know if my neighbors got it. But I can see why in more dense and populated areas not everyone knows everyone. So I hope it helps and is not just another data mine privacy worry.
Easy to use but need preemptive alerts 3/5
The real help would be knowing where not to go. Right now I believe it only sends alert after the fact.
Great app needed badly 5/5
The app has a minor installation issue, it gave an error 1002 message. Contacted support and they replied within 2 hrs and told me to turn off WiFi. It won’t install if you are on WiFi. Turned off WiFi and it installed. The problem is only with Verizon.
It is easy to use and understand.