Apple Card 4/5
By burd-in
Can’t find Apple Card in the marketplace.
CK 1/5
By Review Specialist91
Add Fico please
Don’t do it! 1/5
By seka1029
This app isn’t helpful at all. It shows your score much higher then it actually is.
Inable to bring up site 1/5
By car buff 55
Have been unable to use this web site for weeks. Each attempt comes up with a problem at the site that I am unable to solve. No one is home to get assistance!!!!!!!
Ck rulezzzzz 5/5
By apersoniswhoiam
I love you guys!
Only 4 stars for now... 4/5
By ManhattanTech
I love this app and help it offers to the masses. My only problem is a functional issue. When you go out of the app even for a slight moment, you have to log back in, that’s ok since it’s just the finger scan. However, you do not pick up from where you left off in the app. It starts you from a beginning so if you’re in the midst of calculating a loan and you go out to your calculator app and then come back to continue, you lose all your progress in the app. Very annoying. Other than that, GREAT JOB!
Glitch when opening emails/then app 4/5
By mckruegs
Love Credit Karma! BUT- you guys are always sending me helpful emails about progress and updates, but I can only see them if I log in via your website. I only use your app as it’s much easier to navigate. Can you find a way to email the update, and then have the update on the landing page of the app once logged in? Sadly as a result, I can only see the update content in the email as something gets lost in translation when the app loads.
Fixing this would make you guys 10/10!
Ads 1/5
By royt51
Tired of yours ads in everything I open
Credit card info is a joke 1/5
By yffup321
My score is high 700s..paid off all cc,
Nothing late for YEARS..all I have is house
payment and helping son w car and 2cc
Both under $1000 for emergencies.
I applied for 2 SURE credit cards w 0 interest
for year etc etc
I couldn’t believe not only was I turned down..I was offered a card ...not w 0%
but w TWENTY NINE percent.....I was
better off w my cc debt of $35,000...
now I have 2 marks on my cc report
that will be there for five years!!
Be nice to stop the false advertising!!
Fran
Extremely Poor Customer Service 1/5
By Shdhfbhx
Don’t bother downloading this. There is absolutely NO customer service. No phone number to call and just an email you can send that no one cares to respond to. My account was compromised and literally cannot get ANY help. Data breach liability claim waiting to happen!
Awful online tax filing service 2/5
By irritated tax payer
I just spent the last half hour filing my taxes online just to find out that I can’t finish filing without an agi number I don’t have. So now I need to go down to the nearest H&R Block and spend a good chunk of my money to have someone else do what I just did, since I don’t need an agi number, to file in person. Ridiculous. If you want to file taxes online don’t waste your time with this junk. You get what you pay for.
Life saving 5/5
By wiltzDinheiro87
I never knew I was that bad a Victim-and-a-1/2, until Credit Karma opened my eyes😲👀. Since than I’ve been back tracking dates, checking addresses, double checking Accounts and disputing. Though I’ll never be sure if It could’ve been Scammers or False close-friends who put me in this Pit, I’m just glad I’d gotten the “CK App” 💯👌🏾🙏🏾
The older app was far better. 1/5
By krissweep
The app used to have a spot where you could estimate your score by paying down debt and for the life of me I can’t find it. I did find a hundred things about signing up for loans and credit cards. Wish I could go back to the old version.
Need more credit offerings 4/5
By Asia Lovey
I LOVE Credit Karma! I only wish they had more diverse credit card option. As my credit score gets better, I keep getting offers from Capital One. I have two cards already and when I accepted an offer they (Credit Karma via email) recently sent me, I was declined based on having too many Capital One cards. I have no problems with my Capital One cards, the app makes it so easy to manage and pay my balances. The in app reviews seem to be spot on so make sure you take the time to read them before accepting offers. They seem to be partnered with a company that offers credit but the reviews are pretty much “consumer beware” I’m glad to have Capital One in my wallet so if your looking for a go to card with awesome reviews on rebuilding your credit, they are a good place to start. I recently also started receiving auto financing offers from a company that basically sells their cars via a vending machine concept. The reviews are absolutely horrible and the cars are severely overpriced. It is my opinion that some partnerships are just not a good fit for Credit Karma. Someone with bad credit would have a better chance of getting a better deal at a lemon lot or car auction. Credit Karma has helped me set reachable credit goals. I just wish there were better in app credit offerings as ones scores improve.
Unresponsible 1/5
By Argjendberisha
Not only they DONT have a call line, they also dont reply via email. Once they texted ne after 24 hours and that was.... send us a post mail to verify my account
Somebody please help‼️‼️ 2/5
By gjhnvf
Idk why for some reason I’m having trouble on step 2 of signing in it keeps saying that my social is wrong but is not and all the info is correct
Wish it would work 1/5
By Mr.speed2000
Sadly won’t allow me to see my credit and tells my info is wrong, although all of it is correct
Their system is down way too much and it is shady at the least! 1/5
By Madetunv
Why is your system down 5 out of 7 days per week? You blamed me having an old phone (I have and Apple XR), you blamed me using my phone (it’s still down when I use my computer), you blamed my lack of updating my computer and phones (I sent screen shots of my devices’ statuses). What is going on with your systems? Have you truly been compromised that bad and STILL hiding it?
Great app but I can’t log in 3/5
By Jscreed
I love this app and have used for a long time and depended on it to help me with my credit score and works perfectly. Lately I cannot log in no matter what I do. Have contacted support and still have had no response. Very disappointed with support!
Good app, trouble logging in 3/5
By ajcardsfan07
For some reason I can log in on my iPad and a desktop with the same password but even after deleting and reinstalling and checking for caps lock it says it’s an incorrect password
Won't let me sign up 1/5
By dlee3596
Tried to sign up and says something is wrong on sign up page. Nothing is wrong so I guess there is no way to sign up.
Truly Transformative! 5/5
By MarcusBNYC
This app has been truly transformative and has taught me everything about credit. Everything I grew up “knowing” about credit was wrong, and this app helped me build my score up from 594 to qualifying for CC’s with no pre-set limit on them. The App Store is full of apps that for you entertainment or social media stalking, but this was truly one that taught me how to be a better, fiscally responsible adult. A broker first told me to go on it when I didn’t know what my credit score is (my first sign of weak credit). I kept getting turned down for rental apartments in NYC and this app help me position myself to be more self sufficient and independent by showing me how to build up my credit. And the Suggested CC recommendations never failed me. Not once. Shout out to capital one for giving me a CC when no one else would!
Most useful free credit app 5/5
By SonOfRicerX
I’ve been using Credit Karma for almost five years. There are other choices obviously. However CK is the only free credit app I’ve found that displays both Transunion and Equifax reports. Most free credit apps typically only show the Transunion report. I’ve yet to find a free credit app that shows the Experian report. That being said signing up for an Experian Creditworks Basic account is free and gets the user a free copy of their Experian report once every 30 days. Creditworks Basic also allows items on the Experian report to be disputed directly. Signing up for a Transunion TrueIdentity account allows disputing report items directly with Transunion rather than relying on CK’s Direct Dispute channel with Transunion. To dispute items on Equifax reports one needs to sign up for a free MyEquifax account. Between the Experian Creditworks basic once every 30 days report updates and CK’s once per week updates on Transunion and Equifax you can keep an eye on your credit picture without spending any money. Be aware CK uses the Vantage 3.0 scoring model which is not widely adopted by the majority of the lending industry. Experian scores your report with a FICO 8 number, rather than Vantage 3.0, which while more useful is also not widely considered by most lenders either. To find all your FICO scores you will have to bite the bullet and spend ~$60 USD on MyFICO dot com to get all three credit reports and all FICO scores calculated against all three reports. Older FICO scoring models like 3, 4, 5 or 6 (as examples) are used by specific credit industries for lines of credit such as home mortgages, auto loans or unsecured revolving credit cards. There is no law that requires any given lending industry to use a specific scoring model. Consider your FICO8 and Vantage 3.0 scores as rough estimates of where you stand and as long as these scores trend up or stay steady nothing bad has happened. If something bad does happen to cause your scores to trend down that’s when TU TrueIdentity, Equifax MyEquifax and Experian Creditworks Basic become very useful to have already setup. Best of luck to everyone playing this credit worthiness game.
Problems disputing 2/5
By NLYNNR
When i try to dispute something, i get to the end and push “continue” and ironically, nothing happens!! The continue button does not work dor me at all! But the “cancel” button sure works!
User interface useless for unusual cases 2/5
By DABB111111
While the idea is great, the app is not thought through at all for non-standard cases, In other words: badly tested.
As a foreigner living in the US, I have US credit cards, and address, but no SSN (only an old ITIN). So I do have a credit rating as well.
But then, without SSN, you’re stuck in the middle of the sign-up process. You cannot go back, you cannot go ahead. :-( You have no added value. But CK has your data and will certainly use it for their gain. You cannot even delete your account at that stage. Really?!
No access 1/5
By SandraMont
Neither the App or website is allowing me to access my account. Has been like this for a couple months now. I have even reset my password and still says, “ Oops, something went wrong while trying to perform your request. Try again later. We appreciate your feedback.”
Frustrated 1/5
By GrandmaD9399
I’m so frustrated with CK. When I get an email that there’s an update on my credit score, all I get when trying to log in is that there’s a ‘system error’. I keep trying to log in at least 5 times a day, every day, then give up after a week. I then let about a week go by and try again, same thing. CK fix this your ‘System error’ or I’m taking my business elsewhere!!!! 😡
Good to have 4/5
By Alice408
I love it..been building my credit for a year now and it’s finally in good standing thanks to credit carmaker guidance. The downfall is it takes long to update when I do pay something off
App works 1/2 of the time 2/5
By Sho dawg
App works 1/2 of the time. Says “Credit Karma not accessible at this time”, I reset password and now it says password incorrect. I login in with the password just fine on the website.
Totally useless 1/5
By W1JET
As a regular international traveler I quite often have the need to show my credit score and this app can’t do it. My online banking works, LifeLock works, PayPal works, but not this. The system is obviously not up to the standard of the others. When I inquired about this problem the answer was”Well you can use it in the States.” Wow, that helps a lot!!!
Something else... 5/5
By JesseM04
Credit Karma is a must get. The updates are fast and reliable. The information packed into this app is amazing, car loan, home loan, and credit simulations are helpful. The app itself is user friendly. Thanks for everything Credit Karma.
Informative & user-friendly application 5/5
By Daniel S. Abrahamian
More reasons than not to invest space in this application. Recommended.
Good but ........ 4/5
By Amanda Fetaui
Credit Karma is good for tracking your scores and any payments or accounts that have been added to include collections etc. I left it a star short ONLY because I’ve opened up a new credit card to help my score go up and have been making multiple payments when I use it to keep the usage down but Credit Karma doesn’t update quick enough and says they’re waiting for the company to update yet, on other apps I use shows that the credit card company already reported that I have made payments but Karma doesn’t show it and it’s been over a month. Otherwise, it’s a good app. It’s always good to have another credit app as an alternative to compare.
Can not access my account! 1/5
By ALANN HUTCH
Numerous attempts on multiple days.
Error messages, saying an account already exists, then saying no account matches my records, then saying my email is not correct but I am getting emails to the same email about my account from credit Karma. So frustrating I really need some assistance with this.
Very Good and Easy to Use 4/5
By Mick Gator Fan
There are limitations, though, because it only shows you one type of credit score for Equifax and Transunion. There are other types of credit score, such as the one used for car loans. You will need to find the other scores elsewhere, such as the individual credit bureaus.
The offers are not organized in a useful way. More filters would be nice. For example, show me credit cards that are MasterCard with balance transfer deals. Now you have to look at Visa, AmEx, and Discover cards, too.
No help 1/5
By Lyann1
I have been needing help for over 2 weeks already I have send multiple emails to y’all and I still get no reply back!!!! Is there not any were I can talk to a real person!! This is beyond crazy that you get no help when u need it!!!
Finally works 4/5
By Jlf001
Started working after several attempts.
Review from 5/5
By omg yu
I don’t know who I can trust? Idk what i can talk to i don’t ever know if i can get a lawyer, Before i new everything i went shopping at TJ-max tryed for a credit card I got a letter saying I was racist I’ve got the letter. Now I can’t give names but it’s not hard to tell, yes I NEED HELP IN A BAD WAY!! I got a new car BUT! Like everything else that belongs to me it gets messed with yeah my new car won’t turn over there’s so much more I want to tell but it’s like every time I do I get threat’s
Inaccurate Credit Score 1/5
By Kinskin
For those of you actually wanting a true representation of your credit score, please do not use this app or site. I was made to believe that my credit score improving, when In actuality it had not done so. Use another source of credit reporting. I was made to believe that my score was 750. When I went to the bank to get a loan switched over to my name, it was denied because my actual score was 591. Not only was I disappointed, I was embarrassed. Had I known that my score was still low, I wouldn’t have made the loan inquiry.
Great app but 4/5
By DaynaDarlin
The app is a few months behind on balances. I use this to monitor my income to debt ratio and I am having to refigure account balances. Things paid off don’t show zero balances for months. Updates on loans have not been done for over 2 months. Not liking that. Otherwise good app.
Amazing app! 5/5
By Justinsane711
Great app! Being able to monitor my credit with responsible spending I've went from a low 500 score to over 730! Credit Karma suggested a citibank credit card, which I applied for and just got approved for $11,000. Thank you to all the devs!!!❤️
Does this app ever work? 1/5
By Fggufggfhgfgdugdjcg
Since installing a couple of days ago, the app has NEVER worked. All I get is an error about my account. I would give zero stars if it were possible.
Great Credit Monitoring Tool 4/5
By Score700
Great tool for free! It tracks all hardline inquiries , on time payments & you can file disputes easily through the credit bureaus. It is an Amazing credit monitoring tool! I absolutely loved it ❗️❗️
Unable to login from overseas 1/5
By Traveler200
You won't be able to login from overseas, people from CreditKarma strongly believes Americans don't travel, so they simply blocked non-US IPs. What a smart company!
I just don’t understand 2/5
By HunterEnny
I’ve heard so much about credit karma, and how it works well but when I go to put in my information, it says something is wrong and I have to double check everything. But, when I double check, everything is right. I’ve never had so much trouble, so many issues signing up for something that’s suppose to be “simple”.
Inconsiderate Design 3/5
By whiskybywire
Here, yet again, is another that pretends iPads don’t exist. If you’re not familiar with this, it’s an app clearly designed exclusively for an iPhone. It won’t use available screen space and it only supports one orientation.
What made me uninstall it was something that happened during setup. I switched apps to look up a piece of information it asked for. When I switched back, the information I had already entered was gone.
The app makes clearly don’t care about their users.
Not working 1/5
By mokid098
Email does not match password
Inaccurate credit scores 1/5
By LonesomeOak
I’ve learned that the credit score they report to you is actually over 100 points less than the actual credit score you have, in my case. When questioned they gave me a line about some complicated formula they use bla bla bla. I applied twice for credit and found out my actual score was nowhere near what they reported to me from the same credit agency. And they are always trying to convince you to apply for a sponsors credit card based on your erroneous score. They have actually hurt my credit score because of there falsifying numbers. Scam!
App stinks 2/5
By Thomas Symons
Your app stinks to high heaven. I can’t log in on the app, but logging in on the web page is not a problem. So much for convenience.
