Won’t allow me to pay bill early @ all 2/5
Horrible card to get 🛑 1/5
By Dr.Jay H
I would not recommend anyone going with credit one. I’ve had the worst service with them since I had this card and regret it.
Great app 5/5
I wish there was auto payment option!
Love the App 5/5
Great app and super easy to use, everyone should download it! Loveeeeee it....
no auto pay. stay away if possible 1/5
thats all you need to knowware. go to your local credit union or bank first directly to start your credit.
The App is okay, the company is trash 1/5
By Dos Mermaids
I said what I said
New app. Review 4/5
I like the new look and that it’s easy to get all the info. you needed
I would like to know how much I need to pay and the due date in the overall view , it used to be like that in the old appliance
Not good 1/5
By JJ nevaro
Account not very user friendly constant issues
4/5 Pretty Good 4/5
App seems to work good but sometimes has difficulty signing in. Has great features that allow for fast payments and statement information. Outside the app, problems such as not updating balance in timely fashion can be frustrating but that falls onto the company as a whole and not the app development team. I do wish there was a way to pay using debit card as without a fee. Debit cards are cash simulation so it should interact as such. Plus, at first I was unfamiliar with credit one so a little weary about giving up bank account information.
About service 4/5
By Harji Bains
Its great service very important for me becouse when i have no money then i use the cradit one bank card i m very thankful to this bank
You need auto payments set up. 1/5
You really beed an auto payment function. Very frustrating without it. Hate the express payment: price gouging.
Great app 5/5
Easy to navigate, great interest rate and offers
No recurring payments in 2019? 1/5
This is a shady move in 2019. I am out as soon as I pay the balance.
Credit 1 4/5
By jaime garza Jr.
By Aguila Sonia
They charge ridiculous charges every month even if their is a zero balance!
Auto Pay! 4/5
By Lil' Shamrock
Please, please, please, include auto pay. I'm lost without it! Please add auto pay
Cannot close a card 1/5
There is no option to close a card
Re-Building My Credit 4/5
By SuSu's Ishuffle
This card has a high APR! If you are looking to repair your credit and establish a good credit history and score then I would recommend this card. Remember to keep your balance below 30% of the available credit offered in this account and make more than than the minimum payment due. You will be offered a credit line increase after six or so months which helps improve your score.
I wish it was easier to see the itemized monthly statement. Other than that, a very good app
Payment Posting 1/5
By i Hate this card, cancel soon
Payment posting should be same day or next business day. Not 2-3 business days.
Credit One 5/5
Awesome App. Easy to use.
PLEASE for the love of G-d, stop sending little payments due to us! Be NORMAL and send a entire yearly due fee of X amount. Every time I check the system it shows 5.00 8.99 etc
I feel this is so spontaneous that it’s going to cause someone to miss a payment! Please help me figure out how to do this before I just close my account!
Great app 5/5
Easy to use, great for bill pay!
Happy customer now with Mobile app!!! 5/5
The app is much more better then paying online thank you so much ,
Great revisit for credit benefits, but... 3/5
The idea that the mention that you need to post payment by 5pm...don’t like it. The day ends at 11:59am. While I rarely wait to the day to pay, it’s really discouraging to know that there is a fixed time.
Awesome card!!!!! 5/5
Have had nothing but great experiences with credit one👍
Easy to use 5/5
Really like this site really easy to use
Time saver APP 5/5
This app is very helpful in monitoring spending, payment, to save time and money.
Good app 5/5
It very easy and flexible to use. It stands out
I shouldn’t have a bill 3/5
By Chanda Walton
I paid my bill off in full and now I have a 5.23 charge on my card which I think is unfair I haven’t even made a purchase Do I have to close my account so I won’t have any more payments
Outstanding service thanks 5/5
Outstanding service thanks
Mucha verificación 2/5
Se hace muy difícil hacer un pago algo q debería ser súper fácil. Mucha verificación en tu banco con una vez está bien pero todos los meses me párese innecesario.
Card, cool. App, not so user friendly. 3/5
Honestly, this app could use some clarity. It doesn’t show pending transactions properly nor does it update promptly enough. Every other time I get on, it crashes. How fun.
Great app 5/5
Easy and safe
Love the app
Love the app 5/5
I can do everything on this app in minutes from seeing my balance to making a payments it’s great no problems
Credit One Bank App 5/5
Great app, helps me with keeping track of my credit info
So easy 5/5
So much easier to use the app to keep up with all of the info, payments and updated score. Makes paying the bill so easy!
Thank you 5/5
I made a horrible mistake and thought my payment was going to be withdrawn yesterday automatically because all My other cards have autopay but Credit One does not I called and explained why I didn’t pay on time and the customer service nicely waived my fee. Although she said they can not ever waive it again I appreciate credit one helping me!!
The small deposits that are made to verify bank information are useless. The rep communicated that because I made two payments toward my balance this practice of making small bank deposits is necessary to avoid fraud???? How is this possible? The time spent looking thru bank statements is ridiculous. There needs to be a better system put in place. Seventeen minutes on the phone is too long. I’ll make sure I don’t make multiple payments in one month so as to NOT have to listen to the stupidity of avoiding fraudulent purchases.
By Big Haps
Still trying to figure out how to use my rewards to put that towards my balance.
CREDIT CARD COMPANY IS A SCAM 1/5
THIS COMPANY SCAMMED ME AND OPENED UP A SECOND CREDIT CARD UNDER A WHOLE SEPARATE ACCOUNT WHEN I WAS ONLY SUPPOSE TO GET A $250 CREDIT INCREASE ON MY ORIGINAL CARD INSTEAD THEY SENT A BANK CARD WITH A NEW ACCOUNT AND $800 WHEN I SPOKE WITH CUSTOMER SERVICE THEY SAID THEY WOULD TRANSFER THE BALANCE ONTO MY ORIGINAL CARD AND CANCEL THE NEW CREDIT CARD THEY NEVER DID IT WHEN I CALLED BACK WEEKS LATER THEY TOLD ME IT WAS AGAINST POLICY THEY CHARGED ME LATE FEES ON THE SAME DAY THAT CREDIT CARD PAYMENTS WERE DUE AND REFUSED TO TAKE THEM OFF THEY ARE A SCAM DO NOT EVER USE THIS BANK
My payment is always taken out of my account and is always paid on time
CreditOne bank is a SCAM 1/5
Any reputable credit card company or any other lender would allow you to set up auto pay to ensure you’re always on time. This company does not allow you to auto pay and charges you a late fee if you pay even one day late. And to top it off the only reason there is any balance due is because of the freaking annual(monthly) dues. TRASH COMPANY PRACTICES.
Amazing! 10 stars! 5/5
I was really worried because I read some really bad reviews for this credit card and this was the only one that would except me because of my credit. I am so happy I decided to get it, I’ve had the card for a month and I make my payments right when my balance shows up online and my credit score has already went up 110 points! My husband explained to me the reason there are so many bad reviews is because people don’t read the fine line, and only make a minimum payment each month which gets charged interest. He said to ALWAYS pay the full balance and try to pay it right when it shows up on the app. This is a great card to help build your credit, especially if you don’t have established credit like me. As long as you’re responsible, don’t buy more than you can pay and pay your payments on time, this is a great card!
Crooked, horrible company!
Works great but needs autopay function 3/5
By Kkplay a
The app doesn’t give you the option to set up automatic payments...or at least I couldn’t find it. This would be great for those of us with busy schedules . Please consider adding to app as an options. Thanks
Will never get another card from these guys 1/5
Can’t set up automatic min payment option