Beware Big Brother App 1/5
Downloaded app at request of a group I belong to. I accidentally set up a new group with me as admin. I added two other family members. Luckily it didn’t link to the group that I intended to join, because previously deleted embarrassing photos from one of their devices (not mine) showed up on the admin device (mine). I deleted the app and will not use it.
It’s still new to me! 3/5
By Ms cil
So far so good but I’m still learning.
Wanna be messenger 2/5
Its not bad, it does its job, but its really a cheap clone of FB messenger.
Biggest gripe, I cant delete a conversation, only archive or mute, which means its still there, taking up space in an ever increasing list if your company has any kind of employee turnover.
Good when it works 2/5
The app has constant issues in terms of connectivity. It happened today, again, and is continuing to happen since I updated. There are many times where I go to look at the organizations conversation and spend an hour just looking at it try to reconnect every 5 seconds
Bugs. Private groups, random employees are added without you knowing 1/5
I have used crew for my businesses for over a year. I created two businesses and groups under each. I created a group specifically for management so other employees were not privy to some information. To my horror all of my employees were randomly added to this group and I couldn’t even see them listed. I brought it to crew support attention and they brushed it off. A day later my employees were being added to my other business. Again I reached out for crew support and I was once again brushed off. Either something major changed with crew or they are experiencing some major issues with their app that they will never be aware of because they won’t acknowledge there is a problem. Beware business owners of you think your group is private for the people you invited only it is NOT.
I pay for pro every month and they stop my subscription every month before it’s due ! 1/5
I pay for pro every month and they stop my subscription every month before it’s due ! It really messes up productivity and has been a big waste of money. Then it takes them 2 weeks to get it back going so in reality I’m paying for a month subscription but only getting a week of it. Switching apps today 😡
Deleting reactions 1/5
There needs to be a way to delete reactions and I really don’t like that it can type random things and reactions from my home screen. My co worker had a family emergency and I had my phone In my back pocket and it tapped random reactions that made me look rude and insensitive smh and I could not remove them.
Crashed within 60 seconds 1/5
Opened the app, sent one message and crash! It’s clunky at best. It seems like all the reviews are written by the same person. Long, fairly articulate. Real reviews aren’t all alike.
Glitch with the scheduling 1/5
I tried using this to manage staff schedules but when I went to print off the schedule it listed the wrong times on the sheet from what it showed on the calendar In the app. I couldn’t get t to work for me unfortunately
Simple and Awesome 5/5
I’m the kind of guy who likes the simplest possible thing that gets the job done. That’s pretty much what this app is. It has everything you need—group chats, scheduling, etc.—and nothing you don’t need. Nothing super flashy and nothing particularly annoying. Pretty much the perfect app.
ABSOLUTELY AWESOME! I use the crew app for my high school class reunion. It has been a godsend. Regular group text messaging became a problem when people responded. Many were complaining because they were like random messages from people they didn’t know. With the crew app I type one message to my entire list and those who have not joined the crew get a regular text message. Plus, I no longer have to spend hours copying and pasting to send individual text messages to avoid conflict. Each person has the option to turn notifications on or off, and they know that any messages received in the app are from classmates.
By maras fedes
Como puedo eliminar esta app
FIVE STARS 5/5
By allother nicknames weretakin
THIS APP IS GREAT!! NO ISSUES!! MADE MY WORK LOAD ALOT EASIER!!
manager at subway 5/5
i love this app it have all my crew on it.. it is very handy they pist things on here and so do i
Won't even send login code to messages
Good App but the purchases do not go through 3/5
I recently bought $2 worth of stars and I never got them credited to my balance. The app overall is good but just don’t buy anything.
Police Lieutenant 5/5
By Lt. Shane Dickinson
Our Dept uses crew to keep everyone informed of things going on in our city . Love this app
I like using this app. 5/5
This app makes communicating with large groups of people super easy. Prior to downloading this app, we used to use a group text to relay information to each of our 15 or so members. We found ourselves starting a new group text every time we added someone to our group. Once we all downloaded this app, adding new people to the group is a breeze.
I also like the option to add events to a calendar.
Not user friendly 2/5
By Nyan cat!!!!
Too much going on. It needs to be streamlined
Cannot delete recurring events 3/5
The concept of the app is great because is enables to you communicate with your team on work schedules and availability in a single app. Setting up schedules took some effort, because shifts that recur differently during the week than on the weekends don’t repeat themselves correctly. Also deleting recurring events doesn’t work right either. I like the app and want to continue using it but these bugs need to be fixed pronto.
Extremely Dissatisfied 1/5
This app worked great for the roughly 12 hours that it actually functioned. I’m required to have this app for my job, but it decided to randomly sign me out of my account and then refuse to let me sign back in despite me using the correct information. Now I have no access to my schedule and no way of alerting my coworkers of this issue. As far as I can tell, there’s no tech support available beyond firing off a question at their twitter and hoping to get a response.
Love this app great way to communicate with staff to share important message and to find coverage
Needs UNLIKE option 1/5
THIS NEEDS AN UNLIKE OPTION. SOME TIMES PPL IN THE GROUP ACCIDENTALLY LIKE OR THANKS THING THEY DIDNT MEAN TO AND ITS CAUSING TROUBLE IN MY WORK GROUP CHAT. THINKING ABOUT SWITCHING TO GROUP ME IF NOT UPDATED.
Need livestreaming 4/5
When we have crew meeting, we all meet for 20 minutes or so at the workplace. However, it’s not necessary to meet at the workplace. We could get all the info from a livestream within the app. Some of us live FAR away from the workplace and it would be very convenient if we had an online meeting. The manager would have a way of confirming who attended the meeting, from the exact time they entered to the moment they left. This ensures the employees can be paid for entering the crew meeting. Employees can ask questions thru the stream, and the manager can even let others control the stream. Please model the livestream part of the “crew” app after the popular livestreaming app live.me. That would be an awesome addition to the “crew” app! Thank you!
By GuyFromCalifornia, yea :)
App keeps crashing everytime i try to open it and it just started after the most recent update. Not sure if it’s just an iOS thing
Changing Fates Equine Rescue 5/5
By + 40
We are a growing Non-Profit horse rescue. This app as really helped us organize ourselves. It is so easy for us to communicate with each other.
An app for staff 1/5
By Jmike's Boi
Please make this watch enjoyable/useful on Apple Watch.
Only install IF YOU Know you want the service. 1/5
By This end up
Nightmare experience canceling my account. Calling in business hours goes to voicemail. ROBO texts to my phone. Generally unpleasant. Can’t delete account within the app. Deleting the app doesn’t stop their contacts. Logging into their site you are given no apparent options.
Some minor improvements 3/5
By Gary Hugo
The Crew app is great, I use it every day for work and overall it’s worked great. Some minor things that Would make the Crew app a more enjoyable experience would be faster load times and an image gallery.
Making the loading times for the crew chat faster would improve the experience tremendously, when it’s being used at work sometimes you only have a second to check the chat to make sure you don’t miss any information, but I have noticed on my IPhone XR and iPhone 7 that it can sometimes take a couple minutes for the chat to load.
Another recommendation would be to have an image gallery for the chat. I have found myself in the past scrolling through the news feed to find the right picture with the information I need. It would be very helpful if we could click on a sub menu in the chat to a gallery of the pictures posted
Jen- Business Owner: Great Product... Poor Support 1/5
I changed carriers and phone numbers last November which created an issue for login. I’ve been trying to reach out to support for 5 months and haven’t been able to get through to anyone. I’ve been paying subscription fees since that time with zero access to the app. I wanted to avoid having to set everything up again and wanted the history of chats that were already there.
I don’t understand why they would refuse to respond to emails. If the support was better I would give this a 5 star review. I just canceled my subscription and am now looking for something else for our busy summer season.
Can’t delete 2/5
It would be a much better app, if there was anyway of deleting messages.
This app would be amazing if it actually worked! It takes 20 mins to load every page,chat, and notification. Beyond frustrating!!
By Discounts are good
Danny the crew guy sends more messages than my actual co workers
App good 5/5
Cannot customize alert 4/5
By Sitter Boss
Everything is great with the crew app except our only option on the I-phone is a singular ding or the crew app “chirp”. We use the app to alert our employees 24 hours a day. If they are sleeping most don’t hear it. Please offer other alert options
Crew is an efficient way to communicate with a group of people.
Hardess app 5/5
Great makes it easy to communicate
The Crew App 5/5
I absolutely LOVE the crew app. It’s very efficient and makes working with my company extremely convenient. I wish all companies would convert to this app instead of sending emails for job opportunities.
My dearest Crew app 5/5
By Mgr Liz
How do I love thee, let me count the ways. You make it easy to post schedules and communicate with the forty associates that work for Our Panera. I like how we can send shout outs with Gold Stars,and celebrate birthdays! It has definitely made our restaurant communication run smoother! Thank you to all of the AMAZING people who created and run CREW!!!❤️❤️❤️
Enjoying Crew 5/5
By Nessie Golden
Really liking it. Crew reduces the number of emails that I receive.
Easy to use app
Nice but could be nicer 4/5
By Bela N
Last year, this app had a problem for sending messages and that was quickly fixed, so thank you! But when scheduling availability it’s overwhelming to see all the dates like a list. Would it be possible to format it as a regular calendar (standard block format) rather than a list? Or offer both ways? Besides that it’s nice to use. I wish it could be used without data because it’s all mine up.
Love it but NEEDS an employee time tracker 4/5
By Clan builder
Great app for communicating with the team as a group and individually and assigning tasks is Awesome!!! BUT I ABSOLUTELY NEED AN EMPLOYEE TIME TRACKER INCLUDED! People need to be able to clock in and out at different job sites and categorizing time on specific tasks so workers Comp can be itemized would be even better.
Worked great until the bug... now I’m left in the dark by customer support 1/5
The crew app seemed like the solution for my business and worked well for several months. I recommended it to many until a sudden bug actually created great turmoil in our operations. Three months ago the app jumbled my schedule up on its own and has not been functional for is since. At first the customer support team blamed me, my devices and my competence , only later to admit that there was in fact a bug when I sent them screenshots of a schedule I re-created at least 20 times only to have the application render it useless. Since then there have been other features that have broken down for us. I wanted to stick with Crew because at one point it was a great tool, but when I inquire about the fix I’m told that my ticket has been submitted but is not a priority and there’s no ETA on this issue. This feels like a blatant disregard from Customer Service for the integrity of our operations. We have a super simple calendar with not many changes to it but Crew has been able to hold up their end.
This does almost everything I’m looking for and the more you use it the better it gets because you figure out little things here and there. I have a very “fluid” schedule and this helps keep everyone on the same page instantly.
Sort of ok 2/5
I want to like this app, but the inability to get a monthly view made it worthless for my team. I also appreciate that we live in a mobile heavy world, but not all of my team wanted to give out their contact information, making it impossible to put them on the schedule. Finally, I found customer service rather unfriendly. When asked about monthly view, I waited a few days for a dry, “that’s not an option” type of response. With so many companies competing, I would have expected at least a canned, “while we don’t offer that service now, we appreciate your feedback.”
I do like the idea of giving kudos and gold stars. If you’re looking for a VERY BASIC app that is heavily mobile driven, this might be a good option.
Great App 5/5
I use this app daily to communicate with my coworkers and to post the work schedule. This is great for getting shifts covered between employees too.
Super amazing 5/5
When we first started using crew for our team I thought it was the stupidest thing ever and why do we need an app when we can make a text group chat? But crew has helped us so so much to be able to have every person on there and be able to have everything in one place. Before we were having to make a new group chat for every piece of information and you would be scrolling through group chat after group chat to just find out what time our game will be at but crew had helped us be so much organized and it really is an amazing app it’s features are SO easy to use and the set up is stress free!
Two Crews 4/5
Is it possible to join two crews at once? I don’t think you can, and both of mine post regularly... maybe an update?