Better than Coinbase 5/5
By Addie Maes
I like it better than Coinbase. I like the interface better. Purchases are easier to make. It has better coins and this one hasn’t been hacked yet, so there’s that.
Crypto scam 1/5
By johnnybgood 7
Do. Not use app total scam took them 9 days to give back my money stay far away from them no good
Stolen account 1/5
My mom opened an account and had after she started adding money once she had a good amount they shut her account down and now there is no way of recovering her account. Be aware they only want your money. I would go else where.
Great app, needs upgrades 3/5
Love the app, probably the best I’ve used for simplicity, but I have one issue. If your bank isn’t supported by plaid your funds are stuck on the app unless you move to another app which is really costly. I’ve been waiting for them to add the feature where you can add a bank account through checking and routing number, which they told me was in the works, but let’s just say it’s been awhile since that was said. Either way I’m sticking with it and hoping they work on it sooner rather than later. Easy 5 star for me if they add that feature to their app, which is a pretty universal feature on other crypto related apps.
Stop scamming! 1/5
By Florida Business Man
Why is it that this app always prices Bitcoin around $300 higher than all other exchanges? I think I know why. I think everyone knows why. You guys scammed me out of 2k in gains when a coin shot up and I went to sell off my gains and you removed the sell and transfer buttons. The very next day magically the buttons were back after the coin had already crashed.
Great app 5/5
I enjoy using Crypto.com, and have been doing so for about 4 months. This app is easy to navigate and the rewards from staking add up. The communication from the help department is impeccable, with very nice personnel who have rapid responses and are extremely helpful in making sure everything I questioned was made clear. They explained answers to questions in manner that even the most crypto illiterate can comprehend.
Ease of selling 1/5
It’s a puzzle to get your money, app won’t let you sell for crypto directly to USD
Confusing with deactivate account 1/5
Literally I downloaded this app because I was looking at the ad online. I signed up everything and the whole process went smoothly. Opened the app and kinda played with it. I hate it like the whole appearance thing so confusing and didn’t work well with what I expected. I didn’t link my bank or transfer any money in at all. I looked for deactivate option. But there’s none. I had to contact them via email. And they asked me to take a picture of myself holding a paper written your name, date, and crypto.com. Ok like cmon sounds like I were taken a smug shot and they will have that in their file. For what kind of securities they must have the customers to submit that. I submitted it and the guy who responded to me said it was not good enough to deactivate the account. Like how this thing is so complicated and makes myself escalating quickly. I HATE IT.
Good experience 5/5
I had an issue at first where a payment didn’t transfer to my bank account. Crypto.com fixed the issue. Ty!
Decent app for trading, but before you throw a lot of money into it?
Make sure your bank is supported and do a test transfer.
It taking FOREVER to actually disperse your funds is absolutely aggravating.
Too many updates 2/5
By anti frequent updater
Was good when I first signed up early 2021 but not it seems like every time I log in about once a week there is always a “new version” update. Kind of annoying having to update repeatedly very often.
I love the app and how it functions but the fees do seem a bit high. If they lowered the fees it would be much less of a money grab.
Best App Ever 💯 5/5
I’ve been using this app for years now and jus like any app it had its hiccups but they fix everything that is wrong, it’s easy to use, simple and my experience has been fun learning experience as I continue to kee this app my number 1 go to app for cryptocurrency… thanks for being great❗️
Steer clear 1/5
This is the most cumbersome platform in the universe. Go to Robinhood. Even though they seem like crooks, it’s at least easily navigated with an amazing dashboard. This site is ridiculous and I wish I had never deposited funds here.
Offer you something then they tell you you can’t get it 1/5
Before staking cro, offering services, inform exactly which countries are not worthy of your serves and card. I have a visa card but this one I can’t teceive. Better do it the other way around. Once you get a new customer review them beforehand and then offer the service.
Super lame 1/5
Crypto buy spread fees are ridiculous over actual market value. App promotes no fees for transfers using credit cards for first 30 days, except the magical 5% cash advance fee from the credit card company.
I started using this app because of promoted ease of connecting wallet with another service, but doesn’t work due to crypto.com page error.
Poor choice for crypto exchange. Try somewhere else.
Sitting on deposits saying nothing. 1/5
This is what causes bank runs. Why has my bank not received my deposit. Why does crypto.com say the money is sent. Why has it been more than 5 days. Why have i not been contacted.
We use crypto and can see everything at all times. ACH flaws are unacceptable for a exchange of this scale.
Good and good Defi 3/5
This is a good app and service. I do believe though that if the transaction fees and currency conversion fees were shown when crypto is swapped this would be more transparent. Also, I would give the app/ service another star.
The make it easy for you to transfer money it . Transferring it out is the problem . They don’t tell you they make you use a third party app to connect your back to transfer funds out . The transfer fail and they make you go through the app called plaid which you never signed up to use . I wish knew this before beware . I won’t be putting money back into this
Best crypto app 5/5
For all those talking negative about this app apparently don’t know nothing about cryptocurrency go to coin base if that’s the case if you are too lazy get to understandcrypto.com and realize it’s one of the best exchange platforms out there.Customer service is always fast to reply helps you better than any other platform that I have experience I have took out all my crypto from other wallets and put them in to this crypto.com because of how much I trust them. And for those that keep on trying to get money do you even understand what crypto it really is about it’s about decentralizing the dollar bill known as the Rothschilds. So if you want paper money just go get a jobI’ll leave crypto to those that don’t want this paper dollar bill anymore because we Overstand the slave mentality behind it.
Fix the “update”! 2/5
10/15/21 app says to update to continue using, however, there’s no update option in App Store and there are no updates available for this app as of 12:17pm. I’ve been trying since this morning. Please fix.
Can I use my debit card 4/5
Can I use my pnc card to purchase bitcoin on Crypto.com
Lack of downloading 2/5
I have kept upgrading my app since several minutes. I’m still unable to update it. Keep buffering.
Can not withdraw my money 1/5
By Ziad houston
Back-and-forth with a customer service for 12 days to get my money from my wallet so far only promises this is very horrible I don’t recommend anyone do use this website the fee is high to sky and the customer service is very bad if you want to lose your money join them
What’s my average cost 4/5
Would like it better if I could see my average cost other than that it’s not to bad
Do no use this app. 1/5
They will steal your money. You can’t get it out of the account when you’re ready to cash out. They are no help at all. This is not a user friendly app for people just starting to get in to Crypto.
Crypto Earn 1/5
By Twitter Jail is real
I had five different crypto‘s locked up in Crypto Earn for three months at a time. I was only paid my interest on one of them. I contacted customer service (message because you can’t speak in person ) they told me that I had been paid and the matter was resolved. Crypto.com blatantly rips you off. I would look for another exchange if I were you.
SCAMMERS 🚫 (READ WHY) 1/5
By kasim shahid
The title speaks for itself, the people who run this website exchange are located in a foreign country where there are no laws that get them in trouble for scamming customers like us. Trust me I know so many people that got all of their money trapped and stolen away from these scam artist. Seriously I’m warning you.. if you really want a good exchange to buy crypto go to trusted places like coinbase who has been working fine for me for the past 4 years.
It’s ok 3/5
By Mr. Knox
It’s a good way to buy and sell but it seems like I have to update the app every 3 days.
Trustworthy Dynamic and OneStopShop 5/5
New to crypto and looking for a wallet (on steroids) this is a great app! I’ve been a loyal customer for 2-3 years and it’s been fun to watch this Product evolve and grow always one step ahead of competitors. I love it. Keep up the good work I can only imagine how much fun it would be to be that dev team every week looking to outdo a competitor or make it easier for folks to buy earn trade hold stake etc.
Would not open 1/5
By mike and carla
The app will not open.
I’m Scared 1/5
I withdrew almost 300 dollars and it still hasn’t gotten to my bank account after more than 10 days. I reached out to customer support, and I still haven’t received help as of yet. I need the money as an emergency and don’t know what to do.
So far so good 4/5
I’m just now getting started with this app and I love it. The customer service is pretty cool. They say their response time takes a few hours. More like a few mins and sometimes less. They are always very helpful in answering all my questions. I haven’t tried withdrawing money yet but they helped me set up my different wallets and sent me links to help me along the way.
If you are new to crypto and crypto banking this is one of the most top trustworthy apps. Being from Philly it was reassuring to see them seal a deal with the 76’ers. I would highly recommend this app they have protected my funds even when I didn’t know they were in danger while traveling across seas. They are always responsive and answer any inquiry in a timely fashion. I am also Blockchain News Network and I have been reviewing crypto products since 2017 crypto.com has never let me down and I trust 90% of my portfolio with them.
Not the ‘best’ 3/5
This app can not be the ‘best’ app to buy nor track cryptocurrencies for it does not list nor recognize
many legitimate cryptos.
THIS HAS TO BE A SCAM 1/5
By Deucester BR
I deposited my money and all was well. But when I went to withdraw it, like others have said, that's when the issues arise. Have you noticed that the same basic response gets posted under every negative review here? Well that's the same nonsense you will get from their live chat people when you have a problem. No real responses at all. Just nonsense about “i will co tact you once their is an uodate” but there is NEVER an update!
And I've sent and email to the email that will inevitably be listed under this review after their silly response to me, and they aren’t helpful either.
I’m an attorney, and am about to have to get the feds involved. I’m talking to my contacts at Apple this afternoon.
Outrageous hidden fees 1/5
When buying and selling. You cannot enter a specific price. The app automatically fillles it at “market” price.
However they take MORE than 10% on each trade.
A sell order gets filled at 10% over spot and buy orders get filled 10% above spot.
USE COINBASE CRYPTO.COM STEALS MONEY 1/5
This app is a scam be very cautious when purchasing crypto this is not the platform to do it .
When I go to sell my crypto currency’s valued at over 10 Grand there will be only 9 thousand paid out to me with no fees meaning a thousand dollars is just missing when I go to sell . When asking them about this they said it’s because of the spread and to sell in little amounts , either way I highly recommend you not use this app they steal money
App is a two star for now!! 2/5
App is ok. But we need buy limit and sell limit or it really makes no sense. We need to be able to do limit orders instead of market orders and sell buy and sell stop/limits.
Small withdrawals not allowed 2/5
Bought a small amount of crypto and tried to cash out but since it was under $100 they wouldn’t allow me to transfer it out of my fiat wallet. Just a little annoying and unhappy overall with this app and the customer service.
By far my favorite crypto trade app 5/5
All the negative reviews seem to be people who don’t know what the app is or how it’s suppose to work. Personally, I’ve had a great experience with account security, using the CRO debit and simply trading in general. Great app.
Best crypto app 5/5
Easy to use, customer service is excellent. Can’t say enough about this app amazing
Dishonest but Convenient 1/5
They claim no fees for many of the services however they deflate the price of yourCrypto when you go to sell it. For example say something is worth $1.50 per share when you go to sell it it might actually sell for $1.40. Essentially it’s a Hidden fee and I have gone around and around trying to get them to refund it but I think because they’re based out of the country that they screwed the rules and have no way of being held accountable other than being kicked from the Apple store which I think is necessary considering what they’re doing, stealing!
Jade Card 5/5
Getting the Jade card is one of the best investments I have ever made. I get 3% on every purchase paid in Cro. It is incredible.
Would Not Recommend 1/5
Withdrew money into my fiat wallet 13 days ago and still have yet to be paid. Customer support is not helpful in the slightest. Will use a different exchange going forward.
Haters gonna hate 4/5
Crypto.com has been having issues but if you are persistent and patient they will correct their mistakes and make it right. I left a nasty review before my account was corrected and regret that review. Thank you CDC for fixing my things. These bad reviews are just an unfortunate event that happened to them.
It works but at a cost 2/5
The app works pretty well and offers a lot of crypto that isn’t on other platforms but they charge some hefty fees when you want to withdraw. Also the app just feels shady and not put together as well as other user friendly trading apps.
So laggy 3/5
I never write reviews but, TLDR: app performs its job I guess but god it is so slow, every little process even just shifting between tabs on the bottom takes ages.
It legitimately makes me not even want to open the app.
Market orders only?!?!?!?!? 1/5
This will be a one star platform until you can place limit orders on it. Due to the volatility of crypto, limit orders are by far the best way to purchase. This is a basic form of purchasing and it’s quite frankly obnoxious that you’re limited to market orders. What an awful crypto exchange.