Can’t see my gains or losses like on Robinhood or other exchanges. But the app is cool
Rip off!! $40 in withdrawal fees. 1/5
APP TOOK HALF MY MULTI MILLION COIN TRANSFER IN FEES App forces a 10 million coin minimum withdrawal forcing customer to buy or transfer in more then has the gaul to take half the withdrawal in fees. All after I bought 2 million coins.
Won’t open 1/5
If the app would open after the latest version, that would be great.
I’m amazed how bad this is… the reviews tried to warn me but wow. Had this app 10 minutes and I spent half that time waiting on a verification code text. First one didn’t come so I hit resend, got two at the same time and it won’t take either one. Was notified to contact customer service but no info on how to do that. Hit resend again but I don’t think they’re sending it.. been at least another 5 minutes…
I absolutely love Crypto.com cus I can buy bitcoins in Hawaii 5/5
By Lord Vatrush
I literally love this app and company. Every paycheck a week I buy crypto. Transactions are so fast, instant, and easy. And crypto is the future and gonna sky rocket. They also have the best Debit card account I’ve ever seen. With amazing rates and gains. love this company and even stake CRO 💎💎💎🥰. Keep up the great work Crypto.com I can totally see CRO being $1-$5 by 2022. If your in Hawaii and looking for a great company to start your crypto currency adventure. This is it. Aloha.
Sham ! Avoid it 1/5
Guys this one is a rip off. False crypto quotes..they calling it approximates and guess while advertising it as true and accurate. I accumulated screen shots of such false hoods and spoke to their support teams and they acknowledge that these price quotes are approximates and not true price quotes. They also have hidden fees like 2.99% transaction with foreign transactions fee since they don’t operate in US directly. And you will
Notice that when you try to buy a crypto the price on your screen before you buy and after you reach the final screen with the counter on top, are dramatically different. This is a bad company folks ! And I am shocked at their unethical practices.
Best crypto app 5/5
Could you guys please list XRP?
They are criminals!!!! 1/5
Very horrible criminals. Trey took my money and shutdown my account and never refunded me back. I contacted support and they said they won’t refund and there is nothing I can do about it. These people are criminals, don’t download!! They’re are organized thieves!
Absolutely horrible 1/5
I switch to this platform because it was recommended by a friend. Now my moneys stuck.
I like to keep my money in crypto like a wallet, only pull if I need some, well this app will not let you pull any money out unless it’s 100$ or more. Okay, so I go to transfer my crypto back to my other crypto wallet, they say they’re sending me an email confirmation first, never did. Yes the email is right, yes I checked junk folder. Okay, whatever, so then I just go to transfer the min 100 and it says my withdraw is under “review” like what in the world no just give me my money I want it out of this app now!
Crypto app not signing me in 1/5
By womame tw3
Whenever I try logging into the exchange, after 2FA is put in it loads the page but still comes up with log in and sign up.
I've been logged out of the app, when I try log back in it sends me an email with a link to login, once I click the link it opens the app up but only a blue screen comes up.
App stalls when opening 1/5
Buying has been pretty easy however the problems I found to be frustrating are the app stalls constantly when opening , and there are withdrawal limits when trying to move certain coins. For example you have to have 10000000 shib to be able to send and 100 Ada to be able to send. Each coin has some type of limit to how much you have to have before you can transfer. This is a new system or rule because I have transferred less shib in the past with no problem.
Great service & $25 bonus 4/5
My ref For the 25$ 34dy5awevv
Little bit of history on me, I applied to the waitlist prior to the US Launch and although the wait time for launch was long, the platform and application are absolutely phenomenal. Comparing this app to my Bank of America, Wells Fargo, Chase etc. It is far more advanced in UX, functionality, and number of features just totally blow the others out of the water. The only thing is you can’t invest in the stock market through this, but that’s not really the point. That’s the realm of traditional banks. I am very impressed with the app, support, and metal card itself (tap to pay!) - its an amazing conversation starter and you *definitely* get people asking you about it. I did complain because it *looks* like you are being charged 20% higher rates at some restaurants when the pending transaction posts (company explained this is a “hold” for tips). After verification I can confirm that the pending charge reverts to your actual payment amount, but this feature is definitely concerning to the unenlightened. Definitely see this company as one of if not the leading crypto with a viable (to say the least) product that we can use every day and that has legitimate advantages to traditional banks.
Horrible customer service 1/5
I had problems getting out my money so I emailed I called and I called. It’s impossible to get anyone. It’s been a month and still no one. They are also located in China so if you had a lot of money and something happened who would you hold accountable? I only used this because they were trading coins that Coinbase was not. However, I will no longer be dealing with this website.
Updated Now it Won’t load 1/5
Just as I was about to start using the app later in the week too. Lol
Great App with a Slight Problem 3/5
As a short-term investor, I like to trade around while growing my investment pool. While the app is great at giving notifications for sellers looking for that sweet long-term profit, it has no alerts for the “buyer” portion.
In this I mean that there’s no option to set an alert for when a currency, I’m looking to invest in, drops to what I’m looking to buy it at.
With other services, I’m able to set these alerts. Unfortunately that other service only allows me to put 5 numbers after the decimal.
Would really like to see this feature added.
To hard to add money for purchases 1/5
The download was smooth but it will not take my credit card or debit card. I’ve tried half a dozen times and it seems the app has some glitches still,that need to be worked out !
How to I transfer money back into my bank account 3/5
Account blocked 4/5
My account got block without any reason.. and I want their services number and report because my money is left inside
Account terminated without valid reason. 1/5
My account was terminated without any valid reason. They are saying I violated terms & conditions.
Until now I just bought 1 type of crypto using my credit card and did nothing. What violations I did?
Additionally they keeping my assets with them weird.
App won’t even open 1/5
I hold over a hundred million crypto on here, and the app won’t even open. Don’t lose your money, do your research and use something else to trade and hold crypto.
Account was hacked 1/5
My account was hacked, I provided them all the information that they asked for, even address links that the was money sent to, they did nothing. They did not refund me my money, the only thing they told me to do is change my password and email. Make sure your account is secured!!!
This is why people say Crypto is a scam! 1/5
By dissappointed Champion
Disappointed with their withdrawal process, only handful of “approved” financial institutions however even with my bank being listed I can’t withdrawal my funds and must create another checking account to recoup my money.
More than willing to take your Money but when it comes to returning it, they flat out deny it or make you jump through hoops.
Worst app! 1/5
If you have a balance below $100 you can’t withdraw your $ so it’s stuck on there app forever and they won’t allow you to withdraw it! Never seen that before, Coinbase and other apps don’t have anything like that, they allow withdrawals of 1$ if you want. Crypto.com customer wouldn’t help either! TERRIBLE DONT USE THIS APP
THIS APP IS SO MESSED UP. ITS A WHOLE SCAM!!!!!! 1/5
I made a deposit of $3000 to my Crypto.com account and bought bitcoin with it then I tried sending my bitcoin to another wallet. Then The next thing. I got locked out!!
Why was my account closed. I have about $3000 in my account. I was trying to send it to my other wallet then the next thing I was kicked out!!!!
I want my money back!!!!!!
My account got terminated cos I tried to withdraw bitcoin to another wallet and I didn’t get a refund this app is a scam
Horrible app. 1/5
Confusing and difficult to withdraw money. Don’t use this app.
Customer Support is NON EXISTENT! 1/5
My bank account has been pending for 2 months, contacted them and told me they’re processing is slow due to “high amount of applications.” I then decided to request to have my account closed and wipe off all my information from their system, it’s been 2 weeks now and still no response! Coinbase and Kraken is way beyond 10000x better!!!
Still Charges 1/5
Super easy to use but their whole 0% fee promotion on purchases for 30 days is complete crap. I have fees all over my checking account. It’s minimal, but their “promotion” is a total lie. One thing I despise more than anything is a liar. I’ll be selling all my coins and jumping ship soon enough.
No support 1/5
I’ve had the app for two weeks now and still haven’t had any account verification. I’ve sent a couple messages to there help bot with no results. I put in initial funds to get started but can’t add anymore and can’t use most of the functions. Think I’ll try a different app
Update! After emailing back and forth with the admin it was discovered the reason I couldn’t use it was because I live in a rural area surrounded by trees and they’re database couldn’t verify my address even though I’ve lived on this street for years. Their quote ”this address cannot be accepted by the system because there is a forest at this location”. Seriously 😒
Please update 3/5
By The #1 Bad Guy!
Please update the App. Allow it to show how much each coin cost at the time of purchase per coin. Also, show if total return is positive or negative per coin. If this is done I will gladly give this app 5 stars.
easy buy and sell 5/5
By Tonnny Honestty
no fee 30 day of new account deposite
Free $25 crypto coin new account 5/5
I like free $25 crypto
Worst app ever 1/5
Very worst app so far you can’t add your bank to your accout to deposit cash to your fiat wallet until you go to bank to send direct deposit to there accout number and routine number smh
Poorly run, unusable functions 1/5
I followed a friend onto this app, when I was already reading crypto elsewhere because it had a variety of crypto not available many other locations. Unfortunately many of their functions do not work due to a poorly designed app, complaints about app functionality issues were met with copy page responses that had nothing to do with the problem I was having, and when a person who could actually answer my question contacted me 12 days later the answer was basically… deal with it. They said there was no plans nor any idea of a plan to actually make the function usable. If you are looking to trade crypto, find a different app that actually has functions that work.
TLDR: they have terrible support (xfinity/Comcast), functions that don’t work and they refuse to even fix. Go elsewhere.
make it open faster 4/5
there is a big delay when opening the app. No other crypto app has this issue. it's on every phone. Otherwise the app seems to be good
I wish I could give them 0-Stars 1/5
The devs are terrible as is the “help”. They take forever to answer and never give you an answer except by diverting you to an email or their message board's.
I am currently on month 6 of trying to set up their fiat wallet. They are unable to prove my address because my address changed 8 months before I even downloaded this app. Why this is a problem? I have no clue, and it seems neither does the dev team and they don’t seem too interested in finding out.
Save your money and just use RobinHood.
US Citizens: Beware as we cannot use this platform! 2/5
The app let you sign up, collecting your info including drivers license, SS, but US residents cannot use this app! When you request having all your data removed they keep on sharing it for months! Its a scam
Support: To Respond on your e-mail is cj6fpuutkj.
There is No Other way to respond/contact the support. Please, Disclose Upfront, before registration: US Citizens Cannot use your platform!!! I had to give a star more to be able to update my review!
DO NOT JOIN…..SCAMMERS 1/5
This is my second reviews writing about Crypto.com. Please be advise not to join, enjoy others like Coinbase or Webull. I opened an account, it took two weeks to get approved. I only had my account for less than a day when it got hacked into. They charged me debit card, changed the email address, as well as the phone number. Crypto.com locked me out of my account. It’s been two months now and still locked out. To sum it up, I had an unauthorized charge to my account, my tokens where moved around various times that some were lost. After two months of going back and forth, they said it was my fault. And guess what im still locked out my account for another 30 days because that’s how they escalate my account to the best team the have. Please don’t join, their customers service department is useless, they need more training. They need better employees. And as far as your information being safe I would not trust them. I’ve already had an email, a phone number, and my debit card compromised. Read all the reviews and reach your local attorney general for similar complaints. There is a lot of them.
Can I Delete my traction history in my account ? 5/5
Want to know if purchasing history can be deleted in my crypto account or not
SCAM ALRRT!!!!!! 1/5
I bought 200 dollars worth of shib. I sold the shib and now they won’t let me put the money into my bank account. Coinbase is a WAY better app for many many reasons. I wouldn’t recommend anyone to use this app.
BEWARE !!! 1/5
Should have read the reviews before depositing money into this app. Very easy to deposit money but imposible to withdraw money. Always says pending. They make it so dam confusing to withdraw your own money. Yeah and good luck trying to reach anyone. They just give generic responses stating that this is normal they are busy and to just wait. Someone please contact me seriously.
DO NOT USE 1/5
These guys have my money, I can’t retrieve it, and there is NO SUPPORT ....NO HELP DESK....NO ONE TO TALK TO.....
Terrible customer support. They say that we are supposed to have a character string to retrieve account info, but I never received any email or notification. They make it easy to put money in, but it’s impossible to get your money out.
Never use this app.
I wish I could even use the app. I get to the point where I have to take a selfie and it keeps saying that my selfies aren’t good enough and to keep trying. I literally tried every lighting possible and it’s not letting me get started. Literally the most frustrating thing. I can’t use the app all cause of a dumb selfie
Great app! Just one thing tho.. 4/5
I love the app! But their aren’t any places to see where u bought in at, your average buy in cost or anything like that, would be nice to add that
High fees 1/5
The fees on this app is ridiculous…. I’d rather use Coinbase.
Amazing app and crypto exchange 5/5
By Fix a problem
I love everything bout this app! Would be awesome to throw a live chart since i guess here in the US we cant not log into the exchange.
Friendly critics 3/5
By Hec GB
Still needs to be a little more user friendly.
This app is totally misleading information
It says , first time user there is no fees for debit card purchase however it charges international transaction fees a lot and account transfer fee too. At the same time , you can’t able to transfer the fund from Crypto.com to bank account. They are taking more than one month to get approve the transfer. My transfer is still pending over 30 days.
Most of fake details . So please attention before purchase
Good app 5/5
So far I haven’t had any issues with the app it’s pretty straight forward the only this is you can’t withdraw money if it’s under 100 dollars but I recommend this app 100 percent!