By you have to be kidding 42
Stuck in accepting terms…
App bugged and broken 1/5
I’m unable to log in and access any of my assets. It just keeps looping me the terms and conditions after I accept them. I tried uninstalling, restarting, logging in from my iPad, and even online via web browser which apperently isn’t possible either….
Can’t get past terms and conditions 1/5
By A very disappointed NFS fan
I haven’t been able to get back in my account for a While now. I accept the terms and conditions and the prop or never goes away. Why is it doing this?
Stuck on Update Terms and Conditions over and Over thank god I don’t have a lot of money deposited you guys need to fix this been waiting for you to answer my support ticket for hours
Stuck on Terms & Conditions 1/5
Cannot login to my account.
People don’t use this app they won’t let u cash out when when u start to make 40-50x
Update issues 1/5
Most recent update I assume caused this issue, but when I hope the app it prompts me to agree to the USD fiat t&c which I do but the pop up doesn’t go away. This bug has made the app completely unusable sadly
This app is glitching
Buggy app 2/5
For a company specializing in crypto, you’d think their app wouldn’t be buggy. I went to open the app today and I am met with a popup forcing me to agree to their update on the fiat wallet change. I check the box and hit accept. The box closes and comes right back. No matter how many times I agree and hit except, the box just keeps coming back; it’s an infinite Loop. I’ve tried restarting the app, uninstalling it and reinstalling it, no difference. I would’ve liked to have bought some crypto today but I guess I’m going to have to do it with a competing platform.
Update terms and conditions dialogue 1/5
By Cyrpo Guy
The app keep popping up the terms and conditions agreement page. I agreed a many times it would not let me in into the app. Please fix ASAP
App is bugged 1/5
Can’t do anything in the app because the new terms and conditions keep popping up and even after I agree to the new terms and conditions it just keeps asking me to agree. I can’t even check my wallets or do anything. Super annoyed
I don’t ever write reviews but this app is so bad… 1/5
Title says it all. No idea how the NBA and other major companies can support this app. I’ve tried for a week+ to connect just one of my debit/credit cards and NONE of my 10 different cards work. All just say “declined by issuer” and when I’ve tried calling my banks, they all say “we’re not blocking any charges and don’t even see anything from crypto.com”. I’ve goggled how to fix this and there’s HUNDREDS of other people that all have the same issue. How can the app not fix this??
Save yourself the headache and use coinbase.
Keep on asking terms&condition even after agreeing 1/5
Too many bugs
Needs to support earlier devices 1/5
I downloaded the app to my iPhone 6+ and was trying to login. After adding my email I was sent to an update page with no options to keep the current version. So basically the app is useless to me.
Web access would be nice as well as now I am locked out of my account because of no access.
Worst crypto app possible 1/5
Run away fast. The crypto.com app rarely allows withdrawals/transfers; somehow the network performance is always “degraded.” Customer service is only reachable by text, and I use “reachable” loosely as it takes hours or days for unsatisfactory responses. US customers can only access the exchange by app, so only use it if you’re happy letting crypto.com hold your funds hostage. It is not at all ready for the US market.
You would regret it if you don’t buy CRO right now 5/5
By The Kelvintiger
I highly suggest staking $400 for a ruby card for the free Spotify! CRO is so cheap right now
app is broken 1/5
By Alex Reston
app loops the terms and conditions agreement over and over
Terms and conditions 3/5
For some reason I can’t get thru terms and conditions box it’s keep kick me back to accept the terms and conditions please fix
Can’t get past T&C 1/5
I accept the terms and conditions over and over and it just keeps looping. Who’s running quality control over there?
By wow wow wii
When i go to accept terms and conditions, it keeps popping up again, and i can’t get past the screen
I’m not able to use it in United States 2/5
I’m not able to use this app United States why is that ???
Horrendous Customer Service 3/5
By Amine Ermac
The app is fantastic but service is important. You will hardly need help and have someone available to assist you right away. It takes 6, 12, to 24 hours before someone even open your message within the app. You guys need to do better especially for those who are new on the app.
Terms and conditions 1/5
The app is stuck on update terms and conditions I put agree but it just keeps popping up the same thing update terms and conditions can’t do anything trash app
Customer satisfaction not guaranteed 2/5
I had a little trade going on, my coins had shot up and I was looking at around $7,000 profit. When I went to sell, the graph was showing that 1 coin = X dollars. Cool. I went ahead to sell and once I received my money I was around $500 short of what I should’ve gotten. I took screen shots of the graph and screen shots of their trade value and contacted customer service.
The response I got was “the graph is only an estimate and not the true value of the coin” I lost my $500.
It doesn’t make sense for them to show me a graph of the value of the coin and then later tell me that the graph doesn’t actually mean anything. Total bull. I’m not new to any of this, I was looking at different graphs of the same coin on different sites and the value was correct. Seems like they pocketed that $500 and then on top of that charged a pretty nice fee to sell the coin
App will not move past terms and conditions 1/5
By Spreken the dutche
The app will mot move past terms and conditions…. Why?
World’s worst customer support 2/5
Made my account while overseas so I had a foreign phone number linked to the account. Got back to the USA with an American phone number and can’t access the account because of the 2FA phone verification.
IT HAS BEEN OVER A WEEK. I’ve talked to 3 different people, all of who have already asked me to do a multitude of different tasks. They know it’s my account but still are transferring me to new people and making me wait hours and hours for a single response because they’re “checking with their team.”
I am losing my money because of this app’s customer service team. It should really be illegal to withhold someone’s shares like this.
If you ever have even the slightest expectation of being locked out of your account in any way, I would recommend buying through a different app.
Good for beginners 2/5
As the title says good exchange for beginners but there’s been several changes in this app that has taken away from the purpose of crypto. More like “banking” with Cryptoapp
Cyclical Problem 1/5
I can’t even use the app. I open it and then it makes me accept the terms and conditions over and over endlessly.
Outstanding job done ✅ 5/5
Last year December I was contacted by a broker who convinced me to invest into Cryptoallday. (I made an initial investment ) of (€ 1,900) and they asked for (€ 14,500) more in order to access my withdrawal. I followed their instructions and made another deposit. For 2 months now I have been trying to contact cryptohousetech but I got no response. I talked to my friends and colleagues about it and luckily for me a friend of mine just got out of a situation like that and introduced to a wealth recovery team that helped her during her investment problem, within 3 days of contacting them they were able to help me get 100% of my lost money back. They only got paid after the recovery and I had no problem with giving them 10% from the recovered funds after I got it back. You can reach out to them for more insight. (HACKERFLYHUBS ((@)) GMAILCOM)
Holding money 2/5
I just want to get my money off the app , it’s glitchy and I feel y’all are trying to keep me off the app so I can’t withdraw my money ! I keep getting the same thing when I log in , accept terms and agreement after I accept the same thing continues to pop up . I just want to access my stuff is that so hard to allow . Mfers trying to keep our money !!!!
Spam email 1/5
Not sure why they keep telling me I owe money, at first I thought my account was hacked. Looks like someone is losing their job, made this app/company look like a third rate app needing video ads for their crappy service.
Feels scammy from the get go, receive faulty emails 2/5
The UI has gotten better, but has way too many nested levels with not enough informational suggestions. I’ve received numerous emails
that I owe from fees when the app says I owe 0.00 in fees. Their team should hire someone to write copy and another to proofread because half the time they don’t make sense.
Crypto.com app 5/5
Great app but would like to see it reworked for iPad
Is this a sick joke? 1/5
I forgot my 6 digit code and contacting support just brings up a strange error message. Horrible app, horrible customer service.
Stay back at all costs. Garbage
A Literal Scam 1/5
To all young and new investors DO NOT invest in this app it’s a complete scam.
Want to make profit? Oh you can, but can you withdraw it? NOPE these people literally take your money and then when you talk to customer service they basically run you around, make you give legal documents (ssn, ID, Addressing and ect, then still do nothing for you, you might end up with a blocked account after trying to get your money back or a bunch of errors in the app. If i could rate this app 0 for scamming thousands of people & myself i would.
“Accept terms and conditions” won’t go away 1/5
App is literally unusable. It asks me to accept FIAT and USD terms and conditions or something, I check the box and click accept and it just keeps popping up over and over again. I literally can’t use the app.
Very unfair app 1/5
By hdhk bcc
They suspend withdrawal for days making investors helpless and help center does not reply for days.
Fraud / Scam when trying to get the credit card 1/5
By My Pen Name
It says I need to purchase and hold 4000 USD worth of CRO in order to get the card so I did that and then when I click to get the card it says I have to purchase another 4000 USD of CRO to get the card because Crypto.com willingly designed their system not to recognize people who are already staking CRO.
Stuck on Agreement Screen 1/5
Latest iphone with the latest update and i cant even get into the app after logging in. After checking the agreement box, it loops and repeat the same agreement screen.
I’ve read the agreement terms, I've restarted my phone, I’ve uninstalled and reinstalled, im sure it’s on Crypto.com’s end for having this glitchy feature. Will head to coinbase instead.
Hidden fees 1/5
By joe abe
There is a lot of hidden fees more then they Advertise
Customer Service/App Bugs 1/5
By Ralph Like
Discovered an in application bug that caused the “Agree to Terms of Service” pop-up to infinitely pop-up. This prevents any in app actions. I attempted to submit a ticket with the Apps customer service to no avail. The customer service was non-existent, and my issue still has not been resolved.
T&Cs won’t go away 1/5
By Zombie Bank
I can’t get into the app right now.
I can get past the updated terms pop up 2/5
I keep accepting it and it won’t stop coming up
This is the worst company and app ever UPDATE!!!!! 1/5
I had issues with this before and now nothing was resolved this is an UPDATE!!!!!! At first all I was doing is losing money kept going down and down and down so I decided just to close the account but that never happened I contacted the support but I got no response again and again …it was still open now it states that I owe them which I don’t know where ….. I looked on the website and it states it has a closing fee which will be no problem but I cannot get into the app it’s stuck on a screen which says terms and conditions and it just keeps looping over and over again I have digital currency which they can have it I could care less all I wanna do is get this Account settled and closed. I would not recommend this to anyone. You got a better chance hitting Powerball than trying to make money from cryptocurrency. I cannot get no support from them and I’m sure they will respond to this review just to cover themselves. If they wanna just make me happy then just close my account.That’s all I ask
Can’t get past the terms of service which just keeps reloading after I accept them
Poor Support/Customer Service 2/5
By Nick Newaz
While I like this app very much, needs improvement, I am baffled by their horrible customer service/support. They have decided to go digital with their support, which is fine, but they just don’t get back to you in a timely manner.
Waiting for hours for a response is just asinine. No one has time for this kind of nonsense, especially when we are dealing with $$$ money.
Do better, respond in a timely manner. Have respect for peoples time.
App is broken 1/5
App continually asks me to accept new terms and conditions on USD fiat. I’m blocked from my account because I can’t get past that screen.
Do not use this app! 0 starts if I could 1/5
By Jeremy Thinker
I haven’t deposited funds into crypto.com for a month. I got an email this morning saying I have 24 hours to correct a failed instant deposit or they will liquidate my holdings to cover the failed deposit.
I checked my bank account and every deposit I have made into CRO has been successfully withdrawn from my bank account. If they liquidate some of my assets, there’s nothing I will be able to do to stop them. CUSTOMER SERVICE NEVER RESPONDS.
And the fees are outrageous on this app.
Forced agreements? Hacked? What next? 1/5
Keep getting notifications about making changes I didn’t make, agreeing to stuff I don’t agree with, etc; either being hacked or forced to agree with terms, neither of which is good and destroying my confidence in this.